Updated FAQ

master
M66B 2 months ago
parent 94845534f7
commit 0d9a4b8d71

@ -4716,6 +4716,7 @@ The confusing Microsoft specific server error *User is authenticated but not con
**Consumer Outlook/Hotmail/Live account** **Consumer Outlook/Hotmail/Live account**
* A VPN is being used. Try turning off the VPN.
* IMAP is disabled, which is the default for new Outlook accounts now * IMAP is disabled, which is the default for new Outlook accounts now
To fix this: To fix this:
@ -4730,6 +4731,7 @@ To fix this:
**Corporate, education, etc. account** **Corporate, education, etc. account**
* A VPN is being used. Try turning off the VPN.
* External access is administratively disabled, please see [this article](https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/client-access-rules/client-access-rules) about how an administrator can enable it again * External access is administratively disabled, please see [this article](https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/client-access-rules/client-access-rules) about how an administrator can enable it again
* Access by third-party apps is administratively disabled or allowed for specific apps only * Access by third-party apps is administratively disabled or allowed for specific apps only
* IMAP is administratively disabled, please see [this article](https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/pop3-and-imap4/enable-or-disable-pop3-or-imap4-access) about how an administrator can enable it again * IMAP is administratively disabled, please see [this article](https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/pop3-and-imap4/enable-or-disable-pop3-or-imap4-access) about how an administrator can enable it again

@ -2417,6 +2417,7 @@ $NotDisplayed</code></pre>
<p>The confusing Microsoft specific server error <em>User is authenticated but not connected</em> might occur if:</p> <p>The confusing Microsoft specific server error <em>User is authenticated but not connected</em> might occur if:</p>
<p><strong>Consumer Outlook/Hotmail/Live account</strong></p> <p><strong>Consumer Outlook/Hotmail/Live account</strong></p>
<ul> <ul>
<li>A VPN is being used. Try turning off the VPN.</li>
<li>IMAP is disabled, which is the default for new Outlook accounts now</li> <li>IMAP is disabled, which is the default for new Outlook accounts now</li>
</ul> </ul>
<p>To fix this:</p> <p>To fix this:</p>
@ -2430,6 +2431,7 @@ $NotDisplayed</code></pre>
<p><br></p> <p><br></p>
<p><strong>Corporate, education, etc. account</strong></p> <p><strong>Corporate, education, etc. account</strong></p>
<ul> <ul>
<li>A VPN is being used. Try turning off the VPN.</li>
<li>External access is administratively disabled, please see <a href="https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/client-access-rules/client-access-rules">this article</a> about how an administrator can enable it again</li> <li>External access is administratively disabled, please see <a href="https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/client-access-rules/client-access-rules">this article</a> about how an administrator can enable it again</li>
<li>Access by third-party apps is administratively disabled or allowed for specific apps only</li> <li>Access by third-party apps is administratively disabled or allowed for specific apps only</li>
<li>IMAP is administratively disabled, please see <a href="https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/pop3-and-imap4/enable-or-disable-pop3-or-imap4-access">this article</a> about how an administrator can enable it again</li> <li>IMAP is administratively disabled, please see <a href="https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/pop3-and-imap4/enable-or-disable-pop3-or-imap4-access">this article</a> about how an administrator can enable it again</li>

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