From 0d9a4b8d7171b457a93660612745ae8b6259a59b Mon Sep 17 00:00:00 2001 From: M66B Date: Mon, 29 Jun 2026 07:34:01 +0200 Subject: [PATCH] Updated FAQ --- FAQ.md | 2 ++ index.html | 2 ++ 2 files changed, 4 insertions(+) diff --git a/FAQ.md b/FAQ.md index 99664ca233..be9c2888a1 100644 --- a/FAQ.md +++ b/FAQ.md @@ -4716,6 +4716,7 @@ The confusing Microsoft specific server error *User is authenticated but not con **Consumer Outlook/Hotmail/Live account** +* A VPN is being used. Try turning off the VPN. * IMAP is disabled, which is the default for new Outlook accounts now To fix this: @@ -4730,6 +4731,7 @@ To fix this: **Corporate, education, etc. account** +* A VPN is being used. Try turning off the VPN. * External access is administratively disabled, please see [this article](https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/client-access-rules/client-access-rules) about how an administrator can enable it again * Access by third-party apps is administratively disabled or allowed for specific apps only * IMAP is administratively disabled, please see [this article](https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/pop3-and-imap4/enable-or-disable-pop3-or-imap4-access) about how an administrator can enable it again diff --git a/index.html b/index.html index 4a5670cf60..baab5f8f5a 100644 --- a/index.html +++ b/index.html @@ -2417,6 +2417,7 @@ $NotDisplayed

The confusing Microsoft specific server error User is authenticated but not connected might occur if:

Consumer Outlook/Hotmail/Live account

To fix this:

@@ -2430,6 +2431,7 @@ $NotDisplayed


Corporate, education, etc. account