If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
إذا كان لديك سؤال، الرجاء التحقق من الأسئلة الشائعة التالية أولاً. [في الأسفل](#user-content-get-support)، يمكنك معرفة كيفية طرح أسئلة أخرى ، وطلب الميزات ، والإبلاغ عن الأخطاء.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
إذا كان لديك سؤال، الرجاء التحقق من الأسئلة الشائعة التالية أولاً. [في الأسفل](#user-content-get-support)، يمكنك معرفة كيفية طرح أسئلة أخرى ، وطلب الميزات ، والإبلاغ عن الأخطاء.
## فهرس
@ -20,17 +20,17 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
في معظم الحالات، سيتمكن معالج الإعداد السريع من ضبط الإعدادات الصحيحة تلقائيا.
إذا فشل معالج الإعداد السريع ، ستحتاج إلى إعداد الحساب بشكل يدوي (لتلقي البريد الإلكتروني) والهوية (لإرسال البريد الإلكتروني). لهذا ستحتاج إلى عناوين خادم IMAP و SMTP وأرقام المنفذ ، ما إذا كان يجب استخدام SSL/TLS أو STARTTLS واسم المستخدم الخاص بك (غالبا، ولكن ليس دائما، عنوان البريد الإلكتروني الخاص بك) وكلمة المرور الخاصة بك.
إذا فشل معالج الإعداد السريع ، ستحتاج إلى إعداد الحساب بشكل يدوي (لتلقي البريد الإلكتروني) والهوية (لإرسال البريد الإلكتروني). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
في معظم الحالات البحث عن *IMAP* والمزود يكون كافيا للعثور على المستندات الصحيحة.
في بعض الحالات، ستحتاج إلى تمكين الوصول الخارجي إلى حسابك و/أو استخدام كلمة مرور (تطبيق) خاصة, على سبيل المثال عندما يتم تمكين المصادقة ذات العاملين.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
للتحقق:
* Gmail / G جناح ، انظر [السؤال 6](#user-content-faq6)
* التوقعات/ Live / Hotmail، انظر [السؤال 14](#user-content-faq14)
* تطبيقات اوفيس 365 انظر [ السؤال 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* لبريد مايكروسوفت، انظر [السؤال 8](#user-content-faq8)
* لبريد ياهو و AOL و سكاي ، انظر [السؤال 88](#user-content-faq88)
* لاعدادات الايكلاود ، انظر [السؤال 148](#user-content-faq148)
@ -85,7 +85,7 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
* Language detection [is not working anymore](https://issuetracker.google.com/issues/173337263) on Pixel devices with (upgraded to?) Android 11
* A [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2688) causes invalid PGP signatures when using a hardware token.
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
* [(1) Which permissions are needed and why?](#user-content-faq1)
* [(2) Why is there a permanent notification shown?](#user-content-faq2)
@ -340,7 +340,7 @@ FairEmail will keep a list of addresses you receive messages from and send messa
<aname="faq2"></a>
**(2) Why is there a permanent notification shown?**
A low priority permanent status bar notification with the number of accounts being monitored and the number of operations pending (see the next question) is shown to prevent Android from killing the service that takes care of continuous receiving email. This was [already necessary](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), but with the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow this is more than ever necessary. Doze mode will stop all apps when the screen is off for some time, unless the app did start a foreground service, which requires showing a status bar notification.
A low priority permanent status bar notification with the number of accounts being monitored and the number of operations pending (see the next question) is shown to prevent Android from killing the service that takes care of continuous receiving email. This was [already necessary](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), but with the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow this is more than ever necessary. Doze mode will stop all apps when the screen is off for some time, unless the app did start a foreground service, which requires showing a status bar notification.
Most, if not all, other email apps don't show a notification with the "side effect" that new messages are often not or late being reported and that messages are not or late being sent.
@ -421,7 +421,7 @@ Note that older Android versions might not recognize newer certification authori
*Trust anchor for certification path not found*
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* means that the default Android trust manager was not able to verify the server certificate chain.
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* means that the default Android trust manager was not able to verify the server certificate chain.
This could be due to the root certificate not being installed on your device or because intermediate certificates are missing, for example because the email server didn't send them.
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*الاعدادات العامة*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*الاعدادات العامة*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -913,38 +915,40 @@ The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* l
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
Authentication failed ... Too many bad auth attempts ...</em> likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.
The error *... Couldn't connect to host ...* means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
Authentication failed ... Couldn't connect to host ...</em> means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
The error *... Connection refused ...* means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
Authentication failed ... Connection refused ...</em> means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
The error *... Network unreachable ...* means that the email server was not reachable via the current internet connection, for example because internet traffic is restricted to local traffic only.
Authentication failed ... Network unreachable ...</em> means that the email server was not reachable via the current internet connection, for example because internet traffic is restricted to local traffic only.
The error *... Host is unresolved ...*, *... Unable to resolve host ...* or *... No address associated with hostname ...* means that the address of the email server could not be resolved into an IP address. This might be caused by a VPN, ad blocking or an unreachable or not properly working (local) [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server.
Authentication failed ... Host is unresolved ...</em>, *... Unable to resolve host ...* or *... No address associated with hostname ...* means that the address of the email server could not be resolved into an IP address. This might be caused by a VPN, ad blocking or an unreachable or not properly working (local) [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server.
The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
Authentication failed ... Software caused connection abort ...</em> means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
The errors *... BYE Logging out ...*, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
Authentication failed ... BYE Logging out ...</em>, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
The error *... Connection closed by peer ...* might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
Authentication failed ... Connection closed by peer ...</em> might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
The errors *... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
Authentication failed ... Read error ...</em>, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
<aname="connectiondropped"></a>
The error *... Connection dropped by server? ...* means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
Authentication failed ... Connection dropped by server? ...</em> means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
The error *... Unexpected end of zlib input stream ...* means that not all data was received, possibly due to a bad or interrupted connection.
Authentication failed ... Unexpected end of zlib input stream ...</em> means that not all data was received, possibly due to a bad or interrupted connection.
The error *... connection failure ...* could indicate [Too many simultaneous connections](#user-content-faq23).
The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly.
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
Authentication failed ... Login Rate Limit Hit ...</em> means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
Authentication failed ... The error *... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
Authentication failed ... The error *... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
Authentication failed ... Authentication failed ... network error ...</em> means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
Authentication failed ... The error *... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*الاعدادات العامة*
Alerts are warning messages sent by email servers.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1381,7 +1387,7 @@ See below about how to contact me.
<aname="faq43"></a>
**(43) Can you show the original ... ?**
Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. FairEmail does and will not alter this in any way, except for requesting [TEXT_AUTOSIZING](https://developer.android.com/reference/android/webkit/WebSettings.LayoutAlgorithm), which will *attempt* to make small text more readable.
Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. FairEmail does and will not alter this in any way, except for requesting [TEXT_AUTOSIZING](https://developer.android.com/reference/android/webkit/WebSettings.LayoutAlgorithm), which will *attempt* to make small text more readable.
<br/>
@ -1610,7 +1616,7 @@ If your provider requires an unsupported authentication method, you'll likely ge
Large inline or attached [PNG](https://en.wikipedia.org/wiki/Portable_Network_Graphics) and [JPEG](https://en.wikipedia.org/wiki/JPEG) images will automatically be resized for displaying on screens. This is because email messages are limited in size, depending on the provider mostly between 10 and 50 MB. Images will by default be resized to a maximum width and height of about 1440 pixels and saved with a compression ratio of 90 %. Images are scaled down using whole number factors to reduce memory usage and to retain image quality. Automatically resizing of inline and/or attached images and the maximum target image size can be configured in the send settings.
If you want to resize images on a case-by-case basis, you can use [Send Reduced](https://f-droid.org/en/packages/mobi.omegacentauri.SendReduced/) or a similar app.
If you want to resize images on a case-by-case basis, you can use [Send Reduced](https://f-droid.org/en/packages/mobi.omegacentauri.SendReduced/) or a similar app.
<br/>
@ -1708,9 +1714,9 @@ The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* عنوان الرسالة يحتوي على
* Has attachments (optional of specific type)
* Header contains
* الرأسية تحتوي على
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1740,10 +1746,10 @@ You can select one of these actions to apply to matching messages:
* Hide
* Suppress notification
* Snooze
* Add star
* إضافة نجمة
* Set importance (local priority)
* Add keyword
* Move
* إضافة كلمة مفتاحية
* نقل
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2476,7 +2490,7 @@ If you use a Samsung wearable with the Galaxy Wearable (Samsung Gear) app, you m
<aname="faq127"></a>
**(127) How can I fix 'Syntactically invalid HELO argument(s)'?**
The error *... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
Authentication failed ... Syntactically invalid HELO argument(s) ...</em> means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
<br/>
@ -2503,9 +2517,9 @@ A series of lines with orangish or red texts with technical information means th
The warning *No server found at ...* means that there was no email server registered at the indicated domain name. Replying to the message might not be possible and might result in an error. This could indicate a falsified email address and/or spam.
The error *... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
Authentication failed ... ParseException ...</em> means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid.
The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid.
The warning *Message too large to fit into the available memory* means that the message was larger than 10 MiB. Even if your device has plenty of storage space Android provides limited working memory to apps, which limits the size of messages that can be handled.
@ -2529,7 +2543,7 @@ Anyway, there is a behavior setting to reverse the swipe direction.
Notifications are silent by default on some MIUI versions. Please see [here](http://en.miui.com/thread-3930694-1-1.html) how you can fix this.
There is a bug in some Android versions causing [setOnlyAlertOnce](https://developer.android.com/reference/android/app/Notification.Builder#setOnlyAlertOnce(boolean)) to mute notifications. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail.
There is a bug in some Android versions causing [setOnlyAlertOnce](https://developer.android.com/reference/android/app/Notification.Builder#setOnlyAlertOnce(boolean)) to mute notifications. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail.
Android might rate limit the notification sound, which can cause some new message notifications to be silent.
@ -2685,7 +2699,7 @@ To record voice notes you can press this icon in the bottom action bar of the me
This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported.
This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported.
For example [this audio recorder](https://f-droid.org/app/com.github.axet.audiorecorder) is compatible.
@ -2701,12 +2715,12 @@ Account:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
المجلد:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
المُرسِل:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2880,7 +2894,7 @@ To take photos and to record audio a camera and an audio recorder app are needed
* [Audio Recorder version 3.3.24+](https://play.google.com/store/apps/details?id=com.github.axet.audiorecorder) ([F-Droid](https://f-droid.org/packages/com.github.axet.audiorecorder/))
To record voice notes, etc, the audio recorder needs to support [MediaStore.Audio.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
To record voice notes, etc, the audio recorder needs to support [MediaStore.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
<br/>
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
إذا كان لديك سؤال، الرجاء التحقق من الأسئلة الشائعة التالية أولاً. [في الأسفل](#user-content-get-support)، يمكنك معرفة كيفية طرح أسئلة أخرى ، وطلب الميزات ، والإبلاغ عن الأخطاء.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
إذا كان لديك سؤال، الرجاء التحقق من الأسئلة الشائعة التالية أولاً. [في الأسفل](#user-content-get-support)، يمكنك معرفة كيفية طرح أسئلة أخرى ، وطلب الميزات ، والإبلاغ عن الأخطاء.
## فهرس
@ -20,17 +20,17 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
في معظم الحالات، سيتمكن معالج الإعداد السريع من ضبط الإعدادات الصحيحة تلقائيا.
إذا فشل معالج الإعداد السريع ، ستحتاج إلى إعداد الحساب بشكل يدوي (لتلقي البريد الإلكتروني) والهوية (لإرسال البريد الإلكتروني). لهذا ستحتاج إلى عناوين خادم IMAP و SMTP وأرقام المنفذ ، ما إذا كان يجب استخدام SSL/TLS أو STARTTLS واسم المستخدم الخاص بك (غالبا، ولكن ليس دائما، عنوان البريد الإلكتروني الخاص بك) وكلمة المرور الخاصة بك.
إذا فشل معالج الإعداد السريع ، ستحتاج إلى إعداد الحساب بشكل يدوي (لتلقي البريد الإلكتروني) والهوية (لإرسال البريد الإلكتروني). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
في معظم الحالات البحث عن *IMAP* والمزود يكون كافيا للعثور على المستندات الصحيحة.
في بعض الحالات، ستحتاج إلى تمكين الوصول الخارجي إلى حسابك و/أو استخدام كلمة مرور (تطبيق) خاصة, على سبيل المثال عندما يتم تمكين المصادقة ذات العاملين.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
للتحقق:
* Gmail / G جناح ، انظر [السؤال 6](#user-content-faq6)
* التوقعات/ Live / Hotmail، انظر [السؤال 14](#user-content-faq14)
* تطبيقات اوفيس 365 انظر [ السؤال 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* لبريد مايكروسوفت، انظر [السؤال 8](#user-content-faq8)
* لبريد ياهو و AOL و سكاي ، انظر [السؤال 88](#user-content-faq88)
* لاعدادات الايكلاود ، انظر [السؤال 148](#user-content-faq148)
@ -85,7 +85,7 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
* Language detection [is not working anymore](https://issuetracker.google.com/issues/173337263) on Pixel devices with (upgraded to?) Android 11
* A [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2688) causes invalid PGP signatures when using a hardware token.
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
* [(1) Which permissions are needed and why?](#user-content-faq1)
* [(2) Why is there a permanent notification shown?](#user-content-faq2)
@ -340,7 +340,7 @@ FairEmail will keep a list of addresses you receive messages from and send messa
<aname="faq2"></a>
**(2) Why is there a permanent notification shown?**
A low priority permanent status bar notification with the number of accounts being monitored and the number of operations pending (see the next question) is shown to prevent Android from killing the service that takes care of continuous receiving email. This was [already necessary](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), but with the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow this is more than ever necessary. Doze mode will stop all apps when the screen is off for some time, unless the app did start a foreground service, which requires showing a status bar notification.
A low priority permanent status bar notification with the number of accounts being monitored and the number of operations pending (see the next question) is shown to prevent Android from killing the service that takes care of continuous receiving email. This was [already necessary](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), but with the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow this is more than ever necessary. Doze mode will stop all apps when the screen is off for some time, unless the app did start a foreground service, which requires showing a status bar notification.
Most, if not all, other email apps don't show a notification with the "side effect" that new messages are often not or late being reported and that messages are not or late being sent.
@ -421,7 +421,7 @@ Note that older Android versions might not recognize newer certification authori
*Trust anchor for certification path not found*
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* means that the default Android trust manager was not able to verify the server certificate chain.
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* means that the default Android trust manager was not able to verify the server certificate chain.
This could be due to the root certificate not being installed on your device or because intermediate certificates are missing, for example because the email server didn't send them.
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*الاعدادات العامة*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*الاعدادات العامة*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -913,38 +915,40 @@ The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* l
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
Authentication failed ... Too many bad auth attempts ...</em> likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.
The error *... Couldn't connect to host ...* means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
Authentication failed ... Couldn't connect to host ...</em> means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
The error *... Connection refused ...* means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
Authentication failed ... Connection refused ...</em> means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
The error *... Network unreachable ...* means that the email server was not reachable via the current internet connection, for example because internet traffic is restricted to local traffic only.
Authentication failed ... Network unreachable ...</em> means that the email server was not reachable via the current internet connection, for example because internet traffic is restricted to local traffic only.
The error *... Host is unresolved ...*, *... Unable to resolve host ...* or *... No address associated with hostname ...* means that the address of the email server could not be resolved into an IP address. This might be caused by a VPN, ad blocking or an unreachable or not properly working (local) [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server.
Authentication failed ... Host is unresolved ...</em>, *... Unable to resolve host ...* or *... No address associated with hostname ...* means that the address of the email server could not be resolved into an IP address. This might be caused by a VPN, ad blocking or an unreachable or not properly working (local) [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server.
The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
Authentication failed ... Software caused connection abort ...</em> means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
The errors *... BYE Logging out ...*, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
Authentication failed ... BYE Logging out ...</em>, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
The error *... Connection closed by peer ...* might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
Authentication failed ... Connection closed by peer ...</em> might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
The errors *... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
Authentication failed ... Read error ...</em>, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
<aname="connectiondropped"></a>
The error *... Connection dropped by server? ...* means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
Authentication failed ... Connection dropped by server? ...</em> means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
The error *... Unexpected end of zlib input stream ...* means that not all data was received, possibly due to a bad or interrupted connection.
Authentication failed ... Unexpected end of zlib input stream ...</em> means that not all data was received, possibly due to a bad or interrupted connection.
The error *... connection failure ...* could indicate [Too many simultaneous connections](#user-content-faq23).
The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly.
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
Authentication failed ... Login Rate Limit Hit ...</em> means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
Authentication failed ... The error *... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
Authentication failed ... The error *... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
Authentication failed ... Authentication failed ... network error ...</em> means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
Authentication failed ... The error *... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*الاعدادات العامة*
Alerts are warning messages sent by email servers.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1381,7 +1387,7 @@ See below about how to contact me.
<aname="faq43"></a>
**(43) Can you show the original ... ?**
Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. FairEmail does and will not alter this in any way, except for requesting [TEXT_AUTOSIZING](https://developer.android.com/reference/android/webkit/WebSettings.LayoutAlgorithm), which will *attempt* to make small text more readable.
Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. FairEmail does and will not alter this in any way, except for requesting [TEXT_AUTOSIZING](https://developer.android.com/reference/android/webkit/WebSettings.LayoutAlgorithm), which will *attempt* to make small text more readable.
<br/>
@ -1610,7 +1616,7 @@ If your provider requires an unsupported authentication method, you'll likely ge
Large inline or attached [PNG](https://en.wikipedia.org/wiki/Portable_Network_Graphics) and [JPEG](https://en.wikipedia.org/wiki/JPEG) images will automatically be resized for displaying on screens. This is because email messages are limited in size, depending on the provider mostly between 10 and 50 MB. Images will by default be resized to a maximum width and height of about 1440 pixels and saved with a compression ratio of 90 %. Images are scaled down using whole number factors to reduce memory usage and to retain image quality. Automatically resizing of inline and/or attached images and the maximum target image size can be configured in the send settings.
If you want to resize images on a case-by-case basis, you can use [Send Reduced](https://f-droid.org/en/packages/mobi.omegacentauri.SendReduced/) or a similar app.
If you want to resize images on a case-by-case basis, you can use [Send Reduced](https://f-droid.org/en/packages/mobi.omegacentauri.SendReduced/) or a similar app.
<br/>
@ -1708,9 +1714,9 @@ The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* عنوان الرسالة يحتوي على
* Has attachments (optional of specific type)
* Header contains
* الرأسية تحتوي على
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1740,10 +1746,10 @@ You can select one of these actions to apply to matching messages:
* Hide
* Suppress notification
* Snooze
* Add star
* إضافة نجمة
* Set importance (local priority)
* Add keyword
* Move
* إضافة كلمة مفتاحية
* نقل
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2476,7 +2490,7 @@ If you use a Samsung wearable with the Galaxy Wearable (Samsung Gear) app, you m
<aname="faq127"></a>
**(127) How can I fix 'Syntactically invalid HELO argument(s)'?**
The error *... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
Authentication failed ... Syntactically invalid HELO argument(s) ...</em> means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
<br/>
@ -2503,9 +2517,9 @@ A series of lines with orangish or red texts with technical information means th
The warning *No server found at ...* means that there was no email server registered at the indicated domain name. Replying to the message might not be possible and might result in an error. This could indicate a falsified email address and/or spam.
The error *... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
Authentication failed ... ParseException ...</em> means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid.
The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid.
The warning *Message too large to fit into the available memory* means that the message was larger than 10 MiB. Even if your device has plenty of storage space Android provides limited working memory to apps, which limits the size of messages that can be handled.
@ -2529,7 +2543,7 @@ Anyway, there is a behavior setting to reverse the swipe direction.
Notifications are silent by default on some MIUI versions. Please see [here](http://en.miui.com/thread-3930694-1-1.html) how you can fix this.
There is a bug in some Android versions causing [setOnlyAlertOnce](https://developer.android.com/reference/android/app/Notification.Builder#setOnlyAlertOnce(boolean)) to mute notifications. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail.
There is a bug in some Android versions causing [setOnlyAlertOnce](https://developer.android.com/reference/android/app/Notification.Builder#setOnlyAlertOnce(boolean)) to mute notifications. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail.
Android might rate limit the notification sound, which can cause some new message notifications to be silent.
@ -2685,7 +2699,7 @@ To record voice notes you can press this icon in the bottom action bar of the me
This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported.
This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported.
For example [this audio recorder](https://f-droid.org/app/com.github.axet.audiorecorder) is compatible.
@ -2701,12 +2715,12 @@ Account:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
المجلد:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
المُرسِل:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2880,7 +2894,7 @@ To take photos and to record audio a camera and an audio recorder app are needed
* [Audio Recorder version 3.3.24+](https://play.google.com/store/apps/details?id=com.github.axet.audiorecorder) ([F-Droid](https://f-droid.org/packages/com.github.axet.audiorecorder/))
To record voice notes, etc, the audio recorder needs to support [MediaStore.Audio.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
To record voice notes, etc, the audio recorder needs to support [MediaStore.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
<br/>
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
إذا كان لديك سؤال، الرجاء التحقق من الأسئلة الشائعة التالية أولاً. [في الأسفل](#user-content-get-support)، يمكنك معرفة كيفية طرح أسئلة أخرى ، وطلب الميزات ، والإبلاغ عن الأخطاء.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
إذا كان لديك سؤال، الرجاء التحقق من الأسئلة الشائعة التالية أولاً. [في الأسفل](#user-content-get-support)، يمكنك معرفة كيفية طرح أسئلة أخرى ، وطلب الميزات ، والإبلاغ عن الأخطاء.
## فهرس
@ -20,17 +20,17 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
في معظم الحالات، سيتمكن معالج الإعداد السريع من ضبط الإعدادات الصحيحة تلقائيا.
إذا فشل معالج الإعداد السريع ، ستحتاج إلى إعداد الحساب بشكل يدوي (لتلقي البريد الإلكتروني) والهوية (لإرسال البريد الإلكتروني). لهذا ستحتاج إلى عناوين خادم IMAP و SMTP وأرقام المنفذ ، ما إذا كان يجب استخدام SSL/TLS أو STARTTLS واسم المستخدم الخاص بك (غالبا، ولكن ليس دائما، عنوان البريد الإلكتروني الخاص بك) وكلمة المرور الخاصة بك.
إذا فشل معالج الإعداد السريع ، ستحتاج إلى إعداد الحساب بشكل يدوي (لتلقي البريد الإلكتروني) والهوية (لإرسال البريد الإلكتروني). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
في معظم الحالات البحث عن *IMAP* والمزود يكون كافيا للعثور على المستندات الصحيحة.
في بعض الحالات، ستحتاج إلى تمكين الوصول الخارجي إلى حسابك و/أو استخدام كلمة مرور (تطبيق) خاصة, على سبيل المثال عندما يتم تمكين المصادقة ذات العاملين.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
للتحقق:
* Gmail / G جناح ، انظر [السؤال 6](#user-content-faq6)
* التوقعات/ Live / Hotmail، انظر [السؤال 14](#user-content-faq14)
* تطبيقات اوفيس 365 انظر [ السؤال 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* لبريد مايكروسوفت، انظر [السؤال 8](#user-content-faq8)
* لبريد ياهو و AOL و سكاي ، انظر [السؤال 88](#user-content-faq88)
* لاعدادات الايكلاود ، انظر [السؤال 148](#user-content-faq148)
@ -85,7 +85,7 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
* Language detection [is not working anymore](https://issuetracker.google.com/issues/173337263) on Pixel devices with (upgraded to?) Android 11
* A [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2688) causes invalid PGP signatures when using a hardware token.
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
* [(1) Which permissions are needed and why?](#user-content-faq1)
* [(2) Why is there a permanent notification shown?](#user-content-faq2)
@ -340,7 +340,7 @@ FairEmail will keep a list of addresses you receive messages from and send messa
<aname="faq2"></a>
**(2) Why is there a permanent notification shown?**
A low priority permanent status bar notification with the number of accounts being monitored and the number of operations pending (see the next question) is shown to prevent Android from killing the service that takes care of continuous receiving email. This was [already necessary](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), but with the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow this is more than ever necessary. Doze mode will stop all apps when the screen is off for some time, unless the app did start a foreground service, which requires showing a status bar notification.
A low priority permanent status bar notification with the number of accounts being monitored and the number of operations pending (see the next question) is shown to prevent Android from killing the service that takes care of continuous receiving email. This was [already necessary](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), but with the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow this is more than ever necessary. Doze mode will stop all apps when the screen is off for some time, unless the app did start a foreground service, which requires showing a status bar notification.
Most, if not all, other email apps don't show a notification with the "side effect" that new messages are often not or late being reported and that messages are not or late being sent.
@ -421,7 +421,7 @@ Note that older Android versions might not recognize newer certification authori
*Trust anchor for certification path not found*
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* means that the default Android trust manager was not able to verify the server certificate chain.
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* means that the default Android trust manager was not able to verify the server certificate chain.
This could be due to the root certificate not being installed on your device or because intermediate certificates are missing, for example because the email server didn't send them.
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*الاعدادات العامة*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*الاعدادات العامة*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -913,38 +915,40 @@ The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* l
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
Authentication failed ... Too many bad auth attempts ...</em> likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.
The error *... Couldn't connect to host ...* means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
Authentication failed ... Couldn't connect to host ...</em> means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
The error *... Connection refused ...* means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
Authentication failed ... Connection refused ...</em> means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
The error *... Network unreachable ...* means that the email server was not reachable via the current internet connection, for example because internet traffic is restricted to local traffic only.
Authentication failed ... Network unreachable ...</em> means that the email server was not reachable via the current internet connection, for example because internet traffic is restricted to local traffic only.
The error *... Host is unresolved ...*, *... Unable to resolve host ...* or *... No address associated with hostname ...* means that the address of the email server could not be resolved into an IP address. This might be caused by a VPN, ad blocking or an unreachable or not properly working (local) [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server.
Authentication failed ... Host is unresolved ...</em>, *... Unable to resolve host ...* or *... No address associated with hostname ...* means that the address of the email server could not be resolved into an IP address. This might be caused by a VPN, ad blocking or an unreachable or not properly working (local) [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server.
The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
Authentication failed ... Software caused connection abort ...</em> means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
The errors *... BYE Logging out ...*, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
Authentication failed ... BYE Logging out ...</em>, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
The error *... Connection closed by peer ...* might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
Authentication failed ... Connection closed by peer ...</em> might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
The errors *... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
Authentication failed ... Read error ...</em>, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
<aname="connectiondropped"></a>
The error *... Connection dropped by server? ...* means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
Authentication failed ... Connection dropped by server? ...</em> means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
The error *... Unexpected end of zlib input stream ...* means that not all data was received, possibly due to a bad or interrupted connection.
Authentication failed ... Unexpected end of zlib input stream ...</em> means that not all data was received, possibly due to a bad or interrupted connection.
The error *... connection failure ...* could indicate [Too many simultaneous connections](#user-content-faq23).
The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly.
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
Authentication failed ... Login Rate Limit Hit ...</em> means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
Authentication failed ... The error *... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
Authentication failed ... The error *... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
Authentication failed ... Authentication failed ... network error ...</em> means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
Authentication failed ... The error *... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*الاعدادات العامة*
Alerts are warning messages sent by email servers.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1381,7 +1387,7 @@ See below about how to contact me.
<aname="faq43"></a>
**(43) Can you show the original ... ?**
Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. FairEmail does and will not alter this in any way, except for requesting [TEXT_AUTOSIZING](https://developer.android.com/reference/android/webkit/WebSettings.LayoutAlgorithm), which will *attempt* to make small text more readable.
Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. FairEmail does and will not alter this in any way, except for requesting [TEXT_AUTOSIZING](https://developer.android.com/reference/android/webkit/WebSettings.LayoutAlgorithm), which will *attempt* to make small text more readable.
<br/>
@ -1610,7 +1616,7 @@ If your provider requires an unsupported authentication method, you'll likely ge
Large inline or attached [PNG](https://en.wikipedia.org/wiki/Portable_Network_Graphics) and [JPEG](https://en.wikipedia.org/wiki/JPEG) images will automatically be resized for displaying on screens. This is because email messages are limited in size, depending on the provider mostly between 10 and 50 MB. Images will by default be resized to a maximum width and height of about 1440 pixels and saved with a compression ratio of 90 %. Images are scaled down using whole number factors to reduce memory usage and to retain image quality. Automatically resizing of inline and/or attached images and the maximum target image size can be configured in the send settings.
If you want to resize images on a case-by-case basis, you can use [Send Reduced](https://f-droid.org/en/packages/mobi.omegacentauri.SendReduced/) or a similar app.
If you want to resize images on a case-by-case basis, you can use [Send Reduced](https://f-droid.org/en/packages/mobi.omegacentauri.SendReduced/) or a similar app.
<br/>
@ -1708,9 +1714,9 @@ The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* عنوان الرسالة يحتوي على
* Has attachments (optional of specific type)
* Header contains
* الرأسية تحتوي على
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1740,10 +1746,10 @@ You can select one of these actions to apply to matching messages:
* Hide
* Suppress notification
* Snooze
* Add star
* إضافة نجمة
* Set importance (local priority)
* Add keyword
* Move
* إضافة كلمة مفتاحية
* نقل
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2476,7 +2490,7 @@ If you use a Samsung wearable with the Galaxy Wearable (Samsung Gear) app, you m
<aname="faq127"></a>
**(127) How can I fix 'Syntactically invalid HELO argument(s)'?**
The error *... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
Authentication failed ... Syntactically invalid HELO argument(s) ...</em> means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
<br/>
@ -2503,9 +2517,9 @@ A series of lines with orangish or red texts with technical information means th
The warning *No server found at ...* means that there was no email server registered at the indicated domain name. Replying to the message might not be possible and might result in an error. This could indicate a falsified email address and/or spam.
The error *... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
Authentication failed ... ParseException ...</em> means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid.
The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid.
The warning *Message too large to fit into the available memory* means that the message was larger than 10 MiB. Even if your device has plenty of storage space Android provides limited working memory to apps, which limits the size of messages that can be handled.
@ -2529,7 +2543,7 @@ Anyway, there is a behavior setting to reverse the swipe direction.
Notifications are silent by default on some MIUI versions. Please see [here](http://en.miui.com/thread-3930694-1-1.html) how you can fix this.
There is a bug in some Android versions causing [setOnlyAlertOnce](https://developer.android.com/reference/android/app/Notification.Builder#setOnlyAlertOnce(boolean)) to mute notifications. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail.
There is a bug in some Android versions causing [setOnlyAlertOnce](https://developer.android.com/reference/android/app/Notification.Builder#setOnlyAlertOnce(boolean)) to mute notifications. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail.
Android might rate limit the notification sound, which can cause some new message notifications to be silent.
@ -2685,7 +2699,7 @@ To record voice notes you can press this icon in the bottom action bar of the me
This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported.
This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported.
For example [this audio recorder](https://f-droid.org/app/com.github.axet.audiorecorder) is compatible.
@ -2701,12 +2715,12 @@ Account:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
المجلد:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
المُرسِل:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2880,7 +2894,7 @@ To take photos and to record audio a camera and an audio recorder app are needed
* [Audio Recorder version 3.3.24+](https://play.google.com/store/apps/details?id=com.github.axet.audiorecorder) ([F-Droid](https://f-droid.org/packages/com.github.axet.audiorecorder/))
To record voice notes, etc, the audio recorder needs to support [MediaStore.Audio.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
To record voice notes, etc, the audio recorder needs to support [MediaStore.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
<br/>
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Bir sualınız varsa, əvvəlcə tez-tez verilən aşağıdakı sualları yoxlayın. Altında, digər suallarınızı necə verəcəyinizi, xüsusiyyətləri istəməyinizi və hataları necə bildirəcəyinizi tapa bilərsiniz.
Bir sualınız varsa, əvvəlcə aşağıda verilən Tez-tez Verilən Sualları (FAQ) yoxlayın. Altında, digər suallarınızı necə verəcəyinizi, xüsusiyyətləri istəməyinizi və hataları necə bildirəcəyinizi tapa bilərsiniz.
Bir sualınız varsa, əvvəlcə tez-tez verilən aşağıdakı sualları yoxlayın. Altında, digər suallarınızı necə verəcəyinizi, xüsusiyyətləri istəməyinizi və hataları necə bildirəcəyinizi tapa bilərsiniz.
## İndeksi
@ -30,7 +30,7 @@ Səlahiyyət vermək üçün:
* Gmail / G dəsti, bax [ sual 6 ](#user-content-faq6)
* Outlook / Live / Hotmail, sual 14-ə baxın
* Office 365, bax [ sual 14 ](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, bax [ sual 8 ](#user-content-faq8)
* Yahoo, AOL və Sky, [88. suala](#user-content-faq88) baxın
* Apple iCloud, bax [ sual 148 ](#user-content-faq148)
@ -393,7 +393,7 @@ The low priority status bar notification shows the number of pending operations,
* *rule*: execute rule on body text
* *expunge*: permanently delete messages
Operations are processed only when there is a connection to the email server or when manually synchronizing. See also [this FAQ](#user-content-faq16).
Operations are processed only when there is a connection to the email server or when manually synchronizing. [ bu suala ](#user-content-faq16) da baxın.
<br/>
@ -501,7 +501,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -529,7 +531,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Ümumi*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -615,7 +617,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Ümumi*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -721,7 +723,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -797,7 +799,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -866,7 +868,7 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<aname="faq18"></a>
**(18) Why is the message preview not always shown?**
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
The preview of the message text cannot be shown if the message body has not been downloaded yet. [ bu suala ](#user-content-faq15) da baxın.
<br/>
@ -965,6 +967,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1029,6 +1033,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1036,7 +1042,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Ümumi*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1254,7 +1260,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1359,7 +1365,7 @@ Most providers provide encrypted connections using different ports, typically po
If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
See also [this FAQ](#user-content-faq4).
[ bu suala ](#user-content-faq4) da baxın.
The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.
@ -1424,7 +1430,7 @@ Show original, shows the original message as the sender has sent it, including o
<br/>
<aname="faq45"></a>
**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?**
**(45) How can I fix 'This key is not available. Onu istifadə etmək üçün özünüz kimi idxal etməlisiniz! ' ?**
You'll get the message *This key is not available. To use it, you must import it as one of your own!* when trying to decrypt a message with a public key. To fix this you'll need to import the private key.
@ -1745,9 +1751,9 @@ The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Mövzu ehtiva edir
* Has attachments (optional of specific type)
* Header contains
* Başlıq ehtiva edir
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1777,10 +1783,10 @@ You can select one of these actions to apply to matching messages:
* Hide
* Suppress notification
* Snooze
* Add star
* Ulduz əlavə et
* Set importance (local priority)
* Add keyword
* Move
* Açarsöz əlavə et
* Köçürt
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1792,7 +1798,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1914,7 +1920,7 @@ To enable/disable a specific account:
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2048,15 +2054,15 @@ If the account authorization has expired, you will have to select the account ag
<br/>
<aname="faq88"></a>
**(88) How can I use a Yahoo, AOL or Sky account?**
**(88) Yahoo, AOL və ya Sky hesabımı necə istifadə edə bilərəm?**
The preferred way to set up a Yahoo account is by using the quick setup wizard, which will use OAuth instead of a password and is therefore safer (and easier as well).
To authorize a Yahoo, AOL, or Sky account you will need to create an app password. For instructions, please see here:
Please see [this FAQ](#user-content-faq111) about OAuth support.
@ -2145,7 +2151,7 @@ If you need to save on storage space, you can limit the number of days messages
<aname="faq94"></a>
**(94) What does the red/orange stripe at the end of the header mean?**
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92).
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. [ bu suala ](#user-content-faq92) da baxın.
<br/>
@ -2269,7 +2275,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2348,6 +2354,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2520,6 +2528,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2776,7 +2790,7 @@ Folder:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Göndərən:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2989,6 +3003,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3026,7 +3044,7 @@ You can enable message classification in the miscellaneous settings. This will e
Each folder has an option *Automatically move classified messages to this folder* ('auto classification' for short). When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved.
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92).
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). [ bu suala ](#user-content-faq92) da baxın.
A practical example: suppose there is a folder 'marketing' and auto message classification is enabled for this folder. Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text).
@ -3099,7 +3117,21 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<h2><aname="get-support"></a>Get support</h2>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Dəstək almaq</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Общи*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Общи*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Неуспешна идентификация ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Неуспешна идентификация ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Неуспешна идентификация ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Общи*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Получателя съдържа
* Темата съдържа
* Has attachments (optional of specific type)
* Header contains
* Заглавката съдържа
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Скриване
* Спри уведомлението
* Отложи
* Добавяне на звезда
* Set importance (local priority)
* Add keyword
* Move
* Добавяне на ключова дума
* Премести
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Профил:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Папка:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Подател:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Autenticació ha fallat ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Autenticació ha fallat ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Autenticació ha fallat ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* El destinatari conté
* L'assumpte conté
* Has attachments (optional of specific type)
* Header contains
* La capçalera conté
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Amaga
* Elimina les notificacions
* Posposa
* Afegeix a destacats
* Set importance (local priority)
* Add keyword
* Move
* Afegeix paraula clau
* Mou
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2217,7 +2223,7 @@ Depending on what you want, the notification settings *Let the number of new mes
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
Some launchers display a dot or a '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a *badge* for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot (badge) is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
Algunos lanzadores muestran un punto o un '1' para el monitoreo de la notificación a pesar de que FairEmail pida explícitamente que no se muestre insignia para esta notificación. This could be caused by a bug in the launcher app or in your Android version. Por favor comprueba si el punto de notificación (insignia) está deshabilitado para el canal de notificación (servicio). You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
FairEmail does send a new message count intent as well:
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Compte:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Carpeta:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Remitent:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
Use translation. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Ευρετήριο
@ -20,25 +20,25 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Για τον σκοπό αυτό, θα χρειαστεί να ορίσετε τις διευθύνσεις εξυπηρετητή IMAP και SMTP και τους εκάστοτε αριθμούς θυρών, εάν θα χρησιμοποιηθεί SSL/TLS ή STARTTLS, καθώς και το όνομα χρήστη (συνήθως, αλλά όχι πάντα, η διεύθυνση ηλ. ταχυδρομείου) και τον προσωπικό κωδικό σας.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Η αναζήτηση για το *IMAP* και το όνομα του παρόχου, τις περισσότερες φορές, είναι αρκετό γιανα βρείτε τις σωστές οδηγίες.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
Σε μερικές περιπτώσεις, θα πρέπει να ενεργοποιήσετε την εξωτερική πρόσβαση στο λογαριασμό σας ή/και να χρησιμοποιήσετε ένα ειδικό κωδικό (εφαρμογή), π. χ όταν είναι ενεργοποιημένος ο έλεγχος ταυτότητας 2 παραγόντων.
For authorizing:
Για εξουσιοδότηση:
* Gmail / G Suite, δείτε [ ερώτηση 6](#user-content-faq6)
* Outlook / Live / Hotmail, δείτε [ ερώτηση 14](#user-content-faq14)
<h2><aname="frequently-requested-features"></a>Δυνατότητες που ζητούνται συχνά</h2>
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
* [(1) Which permissions are needed and why?](#user-content-faq1)
* [(2) Why is there a permanent notification shown?](#user-content-faq2)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Γενικές ρυθμίσεις*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Γενικές ρυθμίσεις*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Γενικές ρυθμίσεις*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Ο παραλήπτης περιέχει
* Το θέμα περιέχει
* Has attachments (optional of specific type)
* Header contains
* Η κεφαλίδα περιέχει
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Σχετικός χρόνος (λήψης) μεταξύ
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Απόκρυψη
* Καταστολή των ειδοποιήσεων
* Αναβολή
* Προσθήκη αστεριού
* Set importance (local priority)
* Add keyword
* Move
* Προσθήκη λέξης-κλειδιού
* Μετακίνηση
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Λογαριασμός:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Φάκελος:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Αποστολέα:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail. see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Orokorra*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Orokorra*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Autentifikazioak huts egin du ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Autentifikazioak huts egin du ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Autentifikazioak huts egin du ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Orokorra*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Hartzaileek hau dute
* Mintzagaiak hau du
* Has attachments (optional of specific type)
* Header contains
* Goiburuak hau du
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Ezkutatu
* Ez jakinarazi
* Atzeratu
* Gehitu izarra
* Set importance (local priority)
* Add keyword
* Move
* Gehitu hitz gakoak
* Eraman
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Kontua:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Karpeta:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Igorlea:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## فهرست
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -38,7 +38,7 @@ For authorizing:
Please see [here](#user-content-faq22) for common error messages and solutions.
@ -291,7 +291,7 @@ The design is based on many discussions and if you like you can discuss about it
* [(165) Is Android Auto supported?](#user-content-faq165)
* [(166) Can I snooze a message across multiple devices?](#user-content-faq166)
[I have another question.](#user-content-support)
[من یک سوال دیگر دارم.](#user-content-support)
<aname="faq1"></a>
**(1) Which permissions are needed and why?**
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*کلی*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*کلی*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*کلی*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* گیرنده دارای
* محتوای موضوع
* Has attachments (optional of specific type)
* Header contains
* سرمتن دارای
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* پنهان کردن
* بیصدا کردن اعلان
* تعویق
* افزودن ستاره
* Set importance (local priority)
* Add keyword
* Move
* افزودن کلیدواژه
* انتقال
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
حساب:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
پوشه:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
فرستنده:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Jos sinulla on kysymyksiä, ole hyvä ja tarkista seuraavat usein kysytyt kysymykset. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
Jos sinulla on kysymyksiä, ole hyvä ja tarkista seuraavat usein kysytyt kysymykset. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Sisältö
@ -18,27 +18,27 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Useimmissa tapauksissa pika-asennus pystyy automaattisesti tunnistamaan oikeat asetukset.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Jos pika-asennus epäonnistuu, sinun on määritettävä tili manuaalisesti (sähköpostin vastaanottamiseksi) ja identiteetti (sähköpostin lähettämiseksi). Tätä varten tarvitset IMAP- ja SMTP-palvelimien osoitteet ja porttinumerot, tiedon käytetäänkö SSL/TLS- tai STARTTLS-salausta ja käyttäjätunnuksesi (useimmiten sähköpostiosoitteesi, mutta ei aina) ja salasanasi.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Hakemalla *IMAP* ja palveluntarjoajan nimi riittää useimmiten oikean dokumentaation löytämiseen.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
Joissakin tapauksissa sinun on otettava käyttöön ulkoinen pääsy tilillesi ja/tai käytettävä erityistä (sovelluksen) salasanaa, kuten silloin, kun kaksivaiheinen tunnistautuminen on käytössä.
For authorizing:
Valtuutukseen:
* Gmail / G Suite, katso [kysymys 6](#user-content-faq6)
* Outlook / Live / Hotmail, katso [kysymys 14](#user-content-faq14)
* Office 365, katso [kysymys 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, katso [kysymys 8](#user-content-faq8)
* Yahoo, AOL ja Sky, katso [kysymys 88](#user-content-faq88)
* Apple iCloud, katso [kysymys 148](#user-content-faq148)
* Free.fr, katso [kysymys 157](#user-content-faq157)
Please see [here](#user-content-faq22) for common error messages and solutions.
Katso [täältä](#user-content-faq22) tavalliset virheviestit ja ratkaisut.
Related questions:
Aiheeseen liittyvät kysymykset:
* [Onko OAuth tuettu?](#user-content-faq111)
* [Miksi ActiveSync ei ole tuettu?](#user-content-faq133)
@ -76,7 +76,7 @@ Related questions:
* ~~A [bug in LineageOS](https://review.lineageos.org/c/LineageOS/android_frameworks_base/+/265273) sometimes causes a crash with *... java.lang.ArrayIndexOutOfBoundsException: length=...; index=... ...*.~~
* A bug in Nova Launcher on Android 5.x causes FairEmail to crash with a *java.lang.StackOverflowError* when Nova Launcher has access to the accessibility service.
* ~~The folder selector sometimes shows no folders for yet unknown reasons. This seems to be fixed.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. A workaround was added.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. workaround lisättiin ~~
* ~~Encryption with YubiKey results into an infinite loop. This seems to be caused by a [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2507).~~
* Scrolling to an internally linked location in original messages does not work. This can't be fixed because the original message view is contained in a scrolling view.
* A preview of a message text doesn't (always) appear on Samsung watches because [setLocalOnly](https://developer.android.com/reference/androidx/core/app/NotificationCompat.Builder.html#setLocalOnly(boolean)) seem to be ignored. Message preview texts are known to be displayed correctly on Pebble 2, Fitbit Charge 3, Mi band 3, and Xiaomi Amazfit BIP wearables. See also [this FAQ](#user-content-faq126).
@ -120,7 +120,7 @@ Related questions:
Anything on this list is in random order and *might* be added in the near future.
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
@ -312,7 +312,7 @@ The following Android permissions are needed:
* Android 5.1 Lollipop and before: *use accounts on the device* (USE_CREDENTIALS): to select an account when using the Gmail quick setup (not requested on later Android versions)
* Android 5.1 Lollipop and before: *Read profile* (READ_PROFILE): to read your name when using the Gmail quick setup (not requested on later Android versions)
[Optional permissions](https://developer.android.com/training/permissions/requesting) are supported on Android 6 Marshmallow and later only. On earlier Android versions you will be asked to grant the optional permissions on installing FairEmail.
[Optional permissions](https://developer.android.com/training/permissions/requesting) are supported on Android 6 Marshmallow and later only. Aikaisemmissa Android-versioissa sinua pyydetään myöntämään valinnaiset käyttöoikeudet FairEmailin asentamisen yhteydessä.
The following permissions are needed to show the count of unread messages as a badge (see also [this FAQ](#user-content-faq106)):
@ -351,9 +351,9 @@ The status bar notification can be disabled via the notification settings of Fai
* Android 8 Oreo and later: tap the *Receive channel* button and disable the channel via the Android settings (this won't disable new message notifications)
* Android 7 Nougat and before: enabled *Use background service to synchronize messages*, but be sure to read the remark below the setting
You can switch to periodically synchronization of messages in the receive settings to remove the notification, but be aware that this might use more battery power. See [here](#user-content-faq39) for more details about battery usage.
You can switch to periodically synchronization of messages in the receive settings to remove the notification, but be aware that this might use more battery power. Katso täältä [](#user-content-faq39) lisätietoja akun käytöstä.
Android 8 Oreo might also show a status bar notification with the text *Apps are running in the background*. Please see [here](https://www.reddit.com/r/Android/comments/7vw7l4/psa_turn_off_background_apps_notification/) about how you can disable this notification.
Android 8 Oreo saattaa myös näyttää tilapalkin ilmoituksessa tekstin *Sovellukset ovat käynnissä taustalla*. Katso [täältä](https://www.reddit.com/r/Android/comments/7vw7l4/psa_turn_off_background_apps_notification/) miten voit poistaa tämän ilmoituksen.
Some people suggested to use [Firebase Cloud Messaging](https://firebase.google.com/docs/cloud-messaging/) (FCM) instead of an Android service with a status bar notification, but this would require email providers to send FCM messages or a central server where all messages are collected sending FCM messages. The first is not going to happen and the last would have significant privacy implications.
@ -433,7 +433,7 @@ You can pin the certificate too, see above.
<br/>
*Empty password*
*Tyhjä salasana*
Your username is likely easily guessed, so this is pretty insecure, unless the SMTP server is available via a restricted local network or a VPN only.
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Yleiset*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Yleiset*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -664,7 +666,7 @@ Signed-only or encrypted-only messages are not a good idea, please see here abou
Signed-only messages are supported, encrypted-only messages are not supported.
Common errors:
Yleiset virheet:
* *No key*: there is no PGP key available for one of the listed email addresses
* *Missing key for encryption*: there is probably a key selected in FairEmail that does not exist in the OpenKeychain app anymore. Resetting the key (see above) will probably fix this problem.
@ -674,9 +676,9 @@ Common errors:
*S/MIME*
Encrypting a message requires the public key(s) of the recipient(s). Signing a message requires your private key.
Encrypting a message requires the public key(s) of the recipient(s). Viestin allekirjoittaminen vaatii yksityisen avaimesi.
Private keys are stored by Android and can be imported via the Android advanced security settings. There is a shortcut (button) for this in the encryption settings. Android will ask you to set a PIN, pattern, or password if you didn't before. If you have a Nokia device with Android 9, please [read this first](https://nokiamob.net/2019/08/10/a-bug-prevents-nokia-1-owners-from-unlocking-their-screen-even-with-right-pin-pattern/).
Private keys are stored by Android and can be imported via the Android advanced security settings. There is a shortcut (button) for this in the encryption settings. Android pyytää sinua asettamaan PIN-koodin, kuvion tai salasanan, jos et ole aiemmin niin tehnyt. If you have a Nokia device with Android 9, please [read this first](https://nokiamob.net/2019/08/10/a-bug-prevents-nokia-1-owners-from-unlocking-their-screen-even-with-right-pin-pattern/).
Note that certificates can contains multiple keys for multiple purposes, for example for authentication, encryption and signing. Android only imports the first key, so to import all the keys, the certificate must first be split. This is not very trivial and you are advised to ask the certificate supplier for support.
@ -690,7 +692,7 @@ Public keys are stored by FairEmail and can be imported when verifying a signatu
FairEmail verifies both the signature and the complete certificate chain.
Common errors:
Yleiset virheet:
* *No certificate found matching targetContraints*: this likely means you are using an old version of FairEmail
* *unable to find valid certification path to requested target*: basically this means one or more intermediate or root certificates were not found
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Tunnistautuminen epäonnistui ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Tunnistautuminen epäonnistui ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Tunnistautuminen epäonnistui ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Yleiset*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Vastaanottaja sisältää
* Aihe sisältää
* Has attachments (optional of specific type)
* Header contains
* Tunnistetiedot sisältävät
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Suhteellinen aika (vastaanotettu) välillä
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Piilota
* Vaimenna ilmoitus
* Torkuta
* Lisää tähti
* Set importance (local priority)
* Add keyword
* Move
* Lisää avainsana
* Siirrä
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Tili:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Kansio:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Lähettäjä:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
If you have a question, please check the following frequently asked questions first. [Underoan](#user-content-get-support), kinsto útfine hoesto oare fragen stelle, funksjes opfreegje, en flaters melde kinst.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [Underoan](#user-content-get-support), kinsto útfine hoesto oare fragen stelle, funksjes opfreegje, en flaters melde kinst.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Algemien*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Algemien*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Ferifikaasje mislearre ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Ferifikaasje mislearre ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Ferifikaasje mislearre ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Algemien*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Untfanger befettet
* Underwerp befettet
* Has attachments (optional of specific type)
* Header contains
* Koptekst befettet
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Relative tiid tusken (ûntfongen)
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. Asto in domeinnamme oanpasse wolst, do kinst betingst iets brûke lykas *@foarbyld.frl*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Ferbergje
* Undertekenje ûnderdrukking
* Snooze
* Add star
* Stjer tafoegje
* Set importance (local priority)
* Add keyword
* Move
* Foegje kaaiwurd ta
* Ferpleatse
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Akkount:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Map:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Stjoerder:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Índice
@ -20,25 +20,25 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Para iso, precisará coñecer os enderezos e os números de porto dos servidores IMAP e SMTP, se hai que usar SSL/TLS ou STARTTLS, ou seu nome de usuario (a maioría das veces é o seu enderezo de correo, pero non sempre) e o seu contrasinal.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Soe chegar facer unha procura de *IMAP* e o nome do provedor para atopar a documentación axeitada.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
Nalgúns casos será preciso habilitar o acceso externo á súa conta e/ou usar un contrasinal especial (da aplicación), por exemplo cando a autenticación de dos factores está activa.
For authorizing:
Para autorizar:
* Gmail / G suite, vexa a [pregunta 6](#user-content-faq6)
* Outlook / Live / Hotmail, vexa a [pregunta 14](#user-content-faq14)
* Office 365, vexa a [pregunta 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, vexa a [pregunta 8](#user-content-faq8)
* Yahoo, AOL e Sky, vexa a [pregunta 88](#user-content-faq88)
* Apple iCloud, vexa a [pregunta 148](#user-content-faq148)
* Free.fr, vexa a [pregunta 157](#user-content-faq157)
Please see [here](#user-content-faq22) for common error messages and solutions.
Lea [aquí](#user-content-faq22) para mensaxes de erro comúns e solucións.
Related questions:
Preguntas relacionadas:
* [Está OAuth soportado?](#user-content-faq111)
* [Por que non está ActiveSync soportado?](#user-content-faq133)
@ -76,7 +76,7 @@ Related questions:
* ~~Un [fallo en LineageOS](https://review.lineageos.org/c/LineageOS/android_frameworks_base/+/265273) fai parar o programa con *... java.lang.ArrayIndexOutOfBoundsException: length=...; index=... ...*.~~
* Un erro de Nova Launcher con Android 5.x fai que FairEmail se deteña con *java.lang.StackOverflowError* cando Nova Launcher ten acceso ao servizo de accesibilidade.
* ~~O selector de cartafoles algunhas veces non mostra os cartafoles por razóns aínda descoñecidas. Semella estar arranxado.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. A workaround was added.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. Engadiuse un amaño.~~
* ~~Encryption with YubiKey results into an infinite loop. This seems to be caused by a [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2507).~~
* Scrolling to an internally linked location in original messages does not work. This can't be fixed because the original message view is contained in a scrolling view.
* A preview of a message text doesn't (always) appear on Samsung watches because [setLocalOnly](https://developer.android.com/reference/androidx/core/app/NotificationCompat.Builder.html#setLocalOnly(boolean)) seem to be ignored. Message preview texts are known to be displayed correctly on Pebble 2, Fitbit Charge 3, Mi band 3, and Xiaomi Amazfit BIP wearables. See also [this FAQ](#user-content-faq126).
@ -85,7 +85,7 @@ Related questions:
* Language detection [is not working anymore](https://issuetracker.google.com/issues/173337263) on Pixel devices with (upgraded to?) Android 11
* A [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2688) causes invalid PGP signatures when using a hardware token.
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
* [(1) Which permissions are needed and why?](#user-content-faq1)
* [(2) Why is there a permanent notification shown?](#user-content-faq2)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Xeral*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Xeral*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -873,7 +875,7 @@ So, what is left for the developer is just a fraction of what you pay.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
Estiven a traballar en FairEmail case cada día durante máis de dous anos, polo que penso que o prezo e máis que razoable. For this reason there won't be discounts either.
<br/>
@ -909,7 +911,7 @@ There are general errors and errors specific to Gmail accounts (see below).
**General errors**
<aname="authfailed"></a>
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. É sabido que algúns xestores de contrasinais tamén o fan incorrectamente. O nome de usuario podería ten en conta as maiúsculas/minúsculas, polo que é aconsellable probar unicamente con minúsculas. Os contrasinais case sempre distinguen as maiúsculas e minúsculas. Algúns provedores requiren un contrasinal de aplicación no canto do contrasinal de conta; por favor, comprobe as instrucións do seu provedor de correo. Algunhas veces é preciso activar o acceso externo (IMAP/SMTP) na páxina web do provedor previamente. Outras causas poderían ser que a conta estea bloqueada ou que o acceso estea restrinxido de algunha maneira pola administración, por exemplo unicamente permitindo o acceso desde certas redes ou enderezos IP.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Xeral*
Alerts are warning messages sent by email servers.
@ -1084,17 +1090,17 @@ If you would like your name or alias to be included in the list of contributors
<aname="faq27"></a>
**(27) How can I distinguish between embedded and external images?**
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1528,11 +1534,11 @@ If you want to use preformatted text, like [ASCII art](https://en.wikipedia.org/
The email icon in the folder list can be open (outlined) or closed (solid):
Message bodies and attachments are downloaded by default.
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* O destinatario contén
* O asunto contén
* Has attachments (optional of specific type)
* Header contains
* A cabeceira contén
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Tempo relativo entre (recibido)
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Agochar
* Omitir notificación
* Adiar
* Engadir estrela
* Set importance (local priority)
* Add keyword
* Move
* Engadir palabras chave
* Mover
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -1934,7 +1940,7 @@ Please see [here](https://en.wikipedia.org/wiki/Web_beacon) about what a trackin
FairEmail will in most cases automatically recognize tracking images and replace them by this icon:
Automatic recognition of tracking images can be disabled in the privacy settings.
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2290,7 +2298,7 @@ FairEmail is an email client only, so you need to bring your own email address.
There are plenty of email providers to choose from. Which email provider is best for you depends on your wishes/requirements. Please see the websites of [Restore privacy](https://restoreprivacy.com/secure-email/) or [Privacy Tools](https://www.privacytools.io/providers/email/) for a list of privacy oriented email providers with advantages and disadvantages.
Some providers, like ProtonMail, Tutanota, use proprietary email protocols, which make it impossible to use third party email apps. Please see [this FAQ](#user-content-faq129) for more information.
Algúns provedores, coma ProtonMail ou Tutanota usan protocolos de correo propietarios, o que fai imposible usar aplicacións de correo de terceiros. Vexa [esta pregunta frecuente](#user-content-faq129) para máis información.
Using your own (custom) domain name, which is supported by most email providers, will make it easier to switch to another email provider.
@ -2361,7 +2369,7 @@ Note that:
* Google does not expose details (name, e-mail, etc) about buyers to developers
* An app like FairEmail cannot select which Google account to use
* It may take a while until the Play store app has synchronized a purchase to another device
* Play Store purchases cannot be used without the Play Store, which is also not allowed by Play Store rules
* As compras do Play Store non se poden usar sen a Play Store, o que tampouco está permitido polas regras do Play Store
If you cannot solve the problem with the purchase, you will have to contact Google about it.
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2465,7 +2479,7 @@ Directly after the first step new messages will be notified. However, only until
Since there is no guarantee that a message text will always be fetched directly after a message header, it is not possible to guarantee that a new message notification with a preview text will always be sent to a wearable.
If you think this is good enough, you can enable the notification option *Only send notifications with a message preview to wearables* and if this does not work, you can try to enable the notification option *Show notifications with a preview text only*. Note that this applies to wearables not showing a preview text too, even when the Android Wear app says the notification has been sent (bridged).
Se está conforme con isto, pode activar a opción de notificación *Só amosar notificacións con previsualización de mensaxes a reloxos*, e se isto non funciona, pode activar a opción de notificación *Amosar notificacións só con un texto de previsualización*. Note that this applies to wearables not showing a preview text too, even when the Android Wear app says the notification has been sent (bridged).
If you want to have the full message text sent to your wearable, you can enable the notification option *Preview all text*. Note that some wearables are known to crash with this option enabled.
@ -2615,8 +2629,8 @@ In fact this Microsoft Exchange specific error is an incorrect error message cau
The error *User is authenticated but not connected* might occur if:
* Push messages are enabled for too many folders: see [this FAQ](#user-content-faq23) for more information and a workaround
* The account password was changed: changing it in FairEmail too should fix the problem
* A detección de novas mensaxes (push) está activada para demasiados cartafoles: vexa [esta pregunta frecuente](#user-content-faq23) para máis información é unha solución
* O contrasinal da conta foi cambiado: cambialo tamén en FairEmail debería solucionar este problema
* An alias email address is being used as username instead of the primary email address
* An incorrect login scheme is being used for a shared mailbox: the right scheme is *username@domain\SharedMailboxAlias*
@ -2683,7 +2697,7 @@ Version 1.1082 added a local trash folder. Note that trashing a message will per
To record voice notes you can press this icon in the bottom action bar of the message composer:
This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported.
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Conta:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Cartafol:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Remitente:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2736,7 +2750,7 @@ This will not change the time of already synchronized messages. To solve this, l
You likely came here because you are using a third party build of FairEmail.
There is **only support** on the latest Play store version, the latest GitHub release and the F-Droid build, but **only if** the version number of the F-Droid build is the same as the version number of the latest GitHub release.
Só hai **soporte** para a última versión no Play Store, a última versión de GitHub e a compilación de F-Droid, pero **unicamente** se a versión de F-Droid é a mesma que o último número da versión publicada de GitHub.
F-Droid builds irregularly, which can be problematic when there is an important update. Therefore you are advised to switch to the GitHub release.
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Only the latest Play store version and latest GitHub release are supported. The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release. This also means that downgrading is not supported.
So se soportan as derradeiras versións da Play store e de Github. The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release. Isto significa tamén que non se soporta volver a versións antigas.
There is no support on things that are not directly related to FairEmail.
There is no support on building and developing things by yourself.
Requested features should:
As características que se pidan deberían:
* be usefulto most people
* not complicate the usage of FairEmail
* fit within the philosophy of FairEmail (privacy oriented, security minded)
* comply with common standards (IMAP, SMTP, etc)
* ser de utilidadepara a maioría da xente
* non complicar o uso de FairEmail
* encaixar na filosofía de FairEmail (orientado á privacidade e coa seguridade en mente)
* cumprir cos estándares comúns (IMAP, SMTP, etc)
Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long term feasible.
As características que non cumpran con estes requirimentos van ser probablemente rexeitadas. This is also to keep maintenance and support in the long term feasible.
If you have a question, want to request a feature or report a bug, **please use [this form](https://contact.faircode.eu/?product=fairemailsupport)**.
GitHub issues are disabled due to frequent misusage.
O seguimento de fallos de GitHub desactivouse porque non se estaba a usar correctamente de maneira habitual.
अगर आपके पास सवाल हैं, तो पहले यह बार बार पूंछे जानेवाले प्रश्नों को देखिए। [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
अगर आपके पास सवाल हैं, तो पहले यह बार बार पूंछे जानेवाले प्रश्नों को देखिए। [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## सूची
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -45,7 +45,7 @@ Related questions:
<aname="howto">
## How to ...?
## Kaise ...?
* Change the account name: Settings, tap Manual setup, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*सामान्य*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*सामान्य*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*सामान्य*
Alerts are warning messages sent by email servers.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,7 +3041,21 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<h2><aname="get-support"></a>Get support</h2>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>सहयोग पाएं</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Općenito*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Općenito*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Provjera autentičnosti nije uspjela ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Provjera autentičnosti nije uspjela ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Provjera autentičnosti nije uspjela ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Općenito*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Primatelj sadrži
* Predmet sadrži
* Has attachments (optional of specific type)
* Header contains
* Zaglavlje sadrži
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Sakrij
* Potisni obavijest
* Utišaj
* Dodaj zvjezdicu
* Set importance (local priority)
* Add keyword
* Move
* Dodaj ključnu riječ
* Premjesti
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Račun:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Mapa:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Pošiljatelj:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Tartalomjegyzék
@ -20,25 +20,25 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Ehhez szükséges ismerned a szolgáltatód IMAP és SMTP kiszolgálójának IP-címét vagy domain nevét, valamint a levelező szolgáltatások port számát. Ki kell választanod a megfelelő, szolgáltató által támogatott, titkosítási protokolt, ami SSL/TLS vagy STARTTSL lehet. Legvégül, a felhasználó név (általában megegyezik az e-mail címmel) és jelszavad segítségével csatlakozhatsz az email szolgáltatásokhoz.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
A megfelelő beállítások megtalálásához többnyire elegendő a szolgáltató nevére az *IMAP* kulcsszóval együtt rákeresni az internetetn, Például: "Acme Mail IMAP".
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
Némely esetben engedélyezned kell a felhasználói fiókod külső alkalmazással való hozzáférését és/vagy lértehoznod egy speciális (app) jelszót/Api kulcsot. Ez leginkább a 2-lépcsős azonosítással védett felhasználói fiókok eléréséhez szükséges.
For authorizing:
Engedélyezéshez:
* Gmail / G suite, lásd: [6. kérdés](#user-content-faq6)
* Outlook / Live / Hotmail, lásd: [14. kérdés](#user-content-faq14)
* ~~A [bug in Android 5.1 and 6](https://issuetracker.google.com/issues/37054851) causes apps to sometimes show a wrong time format. Toggling the Android setting *Use 24-hour format* might temporarily solve the issue. A workaround was added.~~
* ~~A [bug in Android 5.1 and 6](https://issuetracker.google.com/issues/37054851) causes apps to sometimes show a wrong time format. Toggling the Android setting *Use 24-hour format* might temporarily solve the issue. Egy ideiglenes megoldás hozzá lett fűzve.~~
* ~~A [bug in Google Drive](https://issuetracker.google.com/issues/126362828) causes files exported to Google Drive to be empty. Google javította ezt.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/78495471) causes FairEmail to occasionally crash on long pressing or swiping. Google has fixed this.~~
* ~~A [bug in AndroidX ROOM](https://issuetracker.google.com/issues/138441698) causes sometimes a crash with "*... Exception while computing database live data ... Couldn't read row ...*". A workaround was added.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/78495471) causes FairEmail to occasionally crash on long pressing or swiping. Google javította ezt.~~
* ~~A [bug in AndroidX ROOM](https://issuetracker.google.com/issues/138441698) causes sometimes a crash with "*... Exception while computing database live data ... Couldn't read row ...*". Egy ideiglenes megoldás hozzá lett fűzve.~~
* A [bug in Android](https://issuetracker.google.com/issues/119872129) causes FairEmail to crash with "*... Bad notification posted ...*" on some devices once after updating FairEmail and tapping on a notification.
* A [bug in Android](https://issuetracker.google.com/issues/62427912) sometimes causes a crash with "*... ActivityRecord not found for ...*" after updating FairEmail. Reinstalling ([source](https://stackoverflow.com/questions/46309428/android-activitythread-reportsizeconfigurations-causes-app-to-freeze-with-black)) might fix the problem.
* A [bug in Android](https://issuetracker.google.com/issues/37018931) sometimes causes a crash with *... InputChannel is not initialized ...* on some devices.
@ -294,9 +294,9 @@ The design is based on many discussions and if you like you can discuss about it
[I have another question.](#user-content-support)
<aname="faq1"></a>
**(1) Which permissions are needed and why?**
**(1) Milyen engedélyek szükségesek és miért?**
The following Android permissions are needed:
Ezek az Android engedélyek szükségesek:
* *tejles hálózat hozzáférés* (INTERNET): emailek küldéséhez és fogadásához
* *view network connections* (ACCESS_NETWORK_STATE): to monitor internet connectivity changes
@ -492,9 +492,11 @@ If you don't want to use or can't use an on-device Google account, for example o
This Google security check is triggered more often with *less secure apps* enabled, less with an app password, and hardly when using an on-device account (OAuth).
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Nézd [ezt a GYIK-ben ](#user-content-faq111), hogy miért csak az on-device fiókok használhatók.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
Note that an app specific password is required when two factor authentication is enabled.
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Általános*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -535,7 +537,7 @@ See [here](https://support.google.com/mail/answer/7126229) for Google's instruct
Sent messages are normally moved from the outbox to the sent folder as soon as your provider adds sent messages to the sent folder. This requires a sent folder to be selected in the account settings and the sent folder to be set to synchronizing.
Some providers do not keep track of sent messages or the used SMTP server might not be related to the provider. In these cases FairEmail, will automatically add sent messages to the sent folder on synchronizing the sent folder, which will happen after a message have been sent. Note that this will result in extra internet traffic.
Some providers do not keep track of sent messages or the used SMTP server might not be related to the provider. Ezekben az esetekben a FairEmail automatikusan az Elküldött elemek mappához adja hozzá és szinkronizálja az elküldött üzeneteket, amely azután történik, hogy egy üzenet el lett küldve. Note that this will result in extra internet traffic.
~~If this doesn't happen, your provider might not keep track of sent messages or you might be using an SMTP server not related to the provider.~~ ~~In these cases you can enable the advanced identity setting *Store sent messages* to let FairEmail add sent messages to the sent folder right after sending a message.~~~~Note that enabling this setting might result in duplicate messages if your provider adds sent messages to the sent folder too.~~ ~~Also beware that enabling this setting will result in extra data usage, especially when when sending messages with large attachments.~~
@ -544,7 +546,7 @@ Some providers do not keep track of sent messages or the used SMTP server might
<br/>
<aname="faq8"></a>
**(8) Can I use a Microsoft Exchange account?**
**(8) Használhatom a Microsoft Exchange fiókomat?**
The Microsoft Exchange Web Services protocol [is being phased out](https://techcommunity.microsoft.com/t5/Exchange-Team-Blog/Upcoming-changes-to-Exchange-Web-Services-EWS-API-for-Office-365/ba-p/608055). So, it makes little sense to add this protocol anymore.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Általános*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -680,9 +682,9 @@ Private keys are stored by Android and can be imported via the Android advanced
Note that certificates can contains multiple keys for multiple purposes, for example for authentication, encryption and signing. Android only imports the first key, so to import all the keys, the certificate must first be split. This is not very trivial and you are advised to ask the certificate supplier for support.
Note that S/MIMEsigning with other algorithms than RSA is supported, but be aware that other email clients might not support this. S/MIME encryption is possible with asymmetric algorithms only, which means in practice using RSA.
Az alkalmazás támogat az RSA-n kívül számos más aláíráshoz használható algoritmust is, azonban kérjük vegye figyelembe, hogy ezeket nem minden Levelező kliens alkalmazás képes értelmezni. S/MIME encryption is possible with asymmetric algorithms only, which means in practice using RSA.
The default encryption method is PGP, but the last used encryption method will be remembered for the selected identity for the next time. You can long press on the send button to change the encryption method for an identity. If you use both PGP and S/MIME encryption for the same email address, it might be useful to copy the identity, so you can change the encryption method by selecting one of the two identities. You can long press an identity in the list of identities (via manual setup in the main setup screen) to copy an identity.
Az alapértelemzett titkosítási algoritmus a PGP. Amennyiben viszont mást választ, az lesz az alapértelmezett a kiválasztott levelezési fiókhoz. You can long press on the send button to change the encryption method for an identity. If you use both PGP and S/MIME encryption for the same email address, it might be useful to copy the identity, so you can change the encryption method by selecting one of the two identities. You can long press an identity in the list of identities (via manual setup in the main setup screen) to copy an identity.
To allow different private keys for the same email address, FairEmail will always let you select a key when there are multiple identities with the same email address for the same account.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Azonosítás sikertelen ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Azonosítás sikertelen ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Azonosítás sikertelen ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Általános*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Címzett tartalmazza
* Tárgy tartalmazza
* Has attachments (optional of specific type)
* Header contains
* Fejléc tartalmazza
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Elrejtés
* Értesítések felfüggesztése
* Szundi
* Csillagozás
* Set importance (local priority)
* Add keyword
* Move
* Kulcsszó hozzáadása
* Áthelyezés
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Fiók:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Mappa:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Feladó:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2725,7 +2739,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup, tap Accounts, tap account, tap Advanced.
Ezekben a ritka esetekben, lehetséges, hogy a FairEmail vagy a dátum/időpontot használja a *Dátum* fejlécből (elküldés ideje), vagy a *Fogadott* fejlécből, mint egy kerülő megoldás. This can be changed in the advanced account settings: Settings, tap Manual setup, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2942,7 +2960,7 @@ IMAP NOTIFY support means that notifications for added, changed or deleted messa
<aname="faq163"></a>
**(163) What is message classification?**
*This is an experimental feature!*
*Ez egy kísérleti funkció!*
Message classification will attempt to automatically group emails into classes, based on their contents, using [Bayesian statistics](https://en.wikipedia.org/wiki/Bayesian_statistics). In the context of FairEmail, a folder is a class. So, for example, the inbox, the spam folder, a 'marketing' folder, etc, etc.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*כללי*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*כללי*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*כללי*
Alerts are warning messages sent by email servers.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* הסתר
* Suppress notification
* Snooze
* Add star
* נודניק
* הוסף כוכב
* Set importance (local priority)
* Add keyword
* Move
* הזז
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
* ~~ [ Googleドライブのバグ](https://issuetracker.google.com/issues/126362828)により、Googleドライブにエクスポートされたファイルが空になります。 Google が修正しました。~~
* ~~ [ AndroidXのバグ](https://issuetracker.google.com/issues/78495471)により、FairEmailが長押しまたはスワイプするとクラッシュすることがあります。 Google が修正しました。~~
* ~~A [bug in AndroidX ROOM](https://issuetracker.google.com/issues/138441698) causes sometimes a crash with "*... Exception while computing database live data ... Couldn't read row ...*". A workaround was added.~~
* ~~A [bug in AndroidX ROOM](https://issuetracker.google.com/issues/138441698) causes sometimes a crash with "*... Exception while computing database live data ... Couldn't read row ...*". 回避策が追加されました。~~
* A [bug in Android](https://issuetracker.google.com/issues/119872129) causes FairEmail to crash with "*... Bad notification posted ...*" on some devices once after updating FairEmail and tapping on a notification.
* A [bug in Android](https://issuetracker.google.com/issues/62427912) sometimes causes a crash with "*... ActivityRecord not found for ...*" after updating FairEmail. Reinstalling ([source](https://stackoverflow.com/questions/46309428/android-activitythread-reportsizeconfigurations-causes-app-to-freeze-with-black)) might fix the problem.
* A [bug in Android](https://issuetracker.google.com/issues/37018931) sometimes causes a crash with *... InputChannel is not initialized ...* on some devices.
* ~~A [bug in LineageOS](https://review.lineageos.org/c/LineageOS/android_frameworks_base/+/265273) sometimes causes a crash with *... java.lang.ArrayIndexOutOfBoundsException: length=...; index=... ...*.~~
* A bug in Nova Launcher on Android 5.x causes FairEmail to crash with a *java.lang.StackOverflowError* when Nova Launcher has access to the accessibility service.
* ~~The folder selector sometimes shows no folders for yet unknown reasons. This seems to be fixed.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. A workaround was added.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. 回避策が追加されました。~~
* ~~Encryption with YubiKey results into an infinite loop. This seems to be caused by a [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2507).~~
* Scrolling to an internally linked location in original messages does not work. This can't be fixed because the original message view is contained in a scrolling view.
* A preview of a message text doesn't (always) appear on Samsung watches because [setLocalOnly](https://developer.android.com/reference/androidx/core/app/NotificationCompat.Builder.html#setLocalOnly(boolean)) seem to be ignored. Message preview texts are known to be displayed correctly on Pebble 2, Fitbit Charge 3, Mi band 3, and Xiaomi Amazfit BIP wearables. See also [this FAQ](#user-content-faq126).
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*概要*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*概要*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*概要*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* 受信者を含む
* 件名に含まれる
* Has attachments (optional of specific type)
* Header contains
* ヘッダーが含まれています
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* 間の相対時間（受信）
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* 非表示
* 通知を抑制する
* スヌーズ
* スターを付けます
* Set importance (local priority)
* Add keyword
* Move
* キーワードの追加
* 移動する
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
アカウント:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
フォルダー:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
送信者:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
문의사항이 있으면, 먼저 하단의 자주 묻는 질문들을 확인해 주세요. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
문의사항이 있으면, 먼저 하단의 자주 묻는 질문들을 확인해 주세요. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## 목차
@ -30,7 +30,7 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
* Gmail/ G Suite의 경우 [질문 6번](#user-content-faq6)을 확인하세요.
* Outlook / Live / Hotmail의 경우 [질문 14번](#user-content-faq14)을 확인하세요.
* Office 365의 경우 [질문 14번](#user-content-faq156)을 확인하세요.
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange의 경우 [질문 8번](#user-content-faq8)을 확인하세요.
* Yahoo, AOL 그리고 Sky의 경우 [질문 88번](#user-content-faq88)을 확인하세요.
* Apple iCloud의 경우 [질문 148번](#user-content-faq148)을 확인하세요.
@ -85,7 +85,7 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
* Language detection [is not working anymore](https://issuetracker.google.com/issues/173337263) on Pixel devices with (upgraded to?) Android 11
* A [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2688) causes invalid PGP signatures when using a hardware token.
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*일반*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*일반*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*일반*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1710,7 +1716,7 @@ The following rule conditions are available:
* Recipient contains
* Subject contains
* Has attachments (optional of specific type)
* Header contains
* 제목 포함
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* 숨김
* Suppress notification
* Snooze
* Add star
* 미루기
* 즐겨찾기
* Set importance (local priority)
* Add keyword
* Move
* 키워드 추가
* 이동
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
계정:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
폴더:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
발신인:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,7 +3041,21 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<h2><aname="get-support"></a>Get support</h2>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>지원 받기</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Bendra*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Bendra*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Bendra*
Alerts are warning messages sent by email servers.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -20,25 +20,25 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Hiervoor heb je de IMAP- en SMTP-serveradressen en poortnummers nodig, en moet je weten of SSL / TLS of STARTTLS moet worden gebruikt. en uw gebruikersnaam (meestal, maar niet altijd, uw e-mailadres) en uw wachtwoord. die je gebruikte bij je andere e-mail programma.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Zoeken naar * IMAP * en de naam van de provider, is meestal voldoende, om de juiste documentatie te vinden.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
In sommige gevallen moet u externe toegang tot uw account inschakelen en / of een speciaal (app) wachtwoord gebruiken, bijvoorbeeld wanneer tweefactorauthenticatie is ingeschakeld.
For authorizing:
Voor autorisatie:
* Gmail / G suite, zie [ vraag 6 ](#user-content-faq6)
* Outlook / Live / Hotmail, zie [ vraag 14 ](#user-content-faq14)
* [Waarom wordt ActiveSync niet ondersteund?](#user-content-faq133)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Algemeen*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Algemeen*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Authenticatie mislukt ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Authenticatie mislukt ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Authenticatie mislukt ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Algemeen*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Ontvanger bevat
* Onderwerp bevat
* Has attachments (optional of specific type)
* Header contains
* De kop bevat
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Relatieve tijd (ontvangen) tussen
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1735,15 +1741,15 @@ Note that [dot all mode](https://developer.android.com/reference/java/util/regex
You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Markeer als gelezen
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Verbergen
* Melding onderdrukken
* Sluimeren
* Ster toevoegen
* Set importance (local priority)
* Add keyword
* Move
* Trefwoord toevoegen
* Verplaatsen
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2701,12 +2715,12 @@ Account:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Map:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Afzender:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Innholdsfortegnelse
@ -20,25 +20,25 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For dette trenger du IMAP- og SMTP-tjeneradresser og portnumre (enten SSL/TLS eller STARTTLS skal brukes) og brukernavnet ditt (vanligvis e-postadressen din) og passordet ditt.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Vanligvis holder det å søke på Internett etter *IMAP* etterfulgt av navnet på e-postleverandøren din for å finne nødvendig informasjon.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
I noen tilfeller må du aktivere ekstern tilgang til kontoen din og/eller bruke et spesielt (app)-passord, for eksempel når tofaktorautentisering er aktivert.
For authorizing:
For autorisering:
* Gmail / G-suite, se [spørsmål 6](#user-content-faq6)
* Outlook / Live / Hotmail, se [spørsmål 14](#user-content-faq14)
* Office 365, se [spørsmål 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, se [spørsmål 8](#user-content-faq8)
* Yahoo, AOL og Sky, se [spørsmål 88](#user-content-faq88)
* Apple iCloud, se [spørsmål 148](#user-content-faq148)
* Free.fr, se [spørsmål 157](#user-content-faq157)
Please see [here](#user-content-faq22) for common error messages and solutions.
Se [her](#user-content-faq22) for typiske feilmeldinger og løsninger.
Related questions:
Relaterte spørsmål:
* [Støttes OAuth?](#user-content-faq111)
* [Hvorfor støttes ikke ActiveSync?](#user-content-faq133)
@ -118,11 +118,11 @@ Related questions:
* ~~S/MIME-støtte~~
* ~~Søk i Innstillinger~~
Anything on this list is in random order and *might* be added in the near future.
Alt på denne listen er i tilfeldig rekkefølge, og *kan* legges til i nær fremtid.
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
Utformingen er basert på mange diskusjoner, og hvis du vil kan du bli med i diskusjonen [i dette forumet](https://forum.xda-developers.com/android/apps-games/source-email-t3824168). Målet med utformingen er å være minimalistisk (ingen unødvendige menyer, knapper osv.) og ikke være distraherende (ingen fancy farger, animasjoner osv.) Alle synlige objekter skal ha en nyttig funksjon og bør være nøye plassert for enkel bruk. Skrifttyper, -størrelser, -farger osv. bør om mulig samsvare med Material-designspråket.
@ -388,7 +388,7 @@ The low priority status bar notification shows the number of pending operations,
* *rule*: execute rule on body text
* *expunge*: permanently delete messages
Operations are processed only when there is a connection to the email server or when manually synchronizing. See also [this FAQ](#user-content-faq16).
Operations are processed only when there is a connection to the email server or when manually synchronizing. Les mer på denne [OSS-siden](#user-content-faq16).
<br/>
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Generelt*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Generelt*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -847,7 +849,7 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<aname="faq18"></a>
**(18) Why is the message preview not always shown?**
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
The preview of the message text cannot be shown if the message body has not been downloaded yet. Les mer på denne [OSS-siden](#user-content-faq15).
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Godkjenning mislyktes ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Godkjenning mislyktes ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Godkjenning mislyktes ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Generelt*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1331,7 +1337,7 @@ Most providers provide encrypted connections using different ports, typically po
If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
See also [this FAQ](#user-content-faq4).
Les mer på denne [OSS-siden](#user-content-faq4).
The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.
@ -1393,7 +1399,7 @@ Show original, shows the original message as the sender has sent it, including o
<br/>
<aname="faq45"></a>
**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?**
**(45) How can I fix 'This key is not available. For å bruke dette, må du importere den som en av dine egne! ?**
You'll get the message *This key is not available. To use it, you must import it as one of your own!* when trying to decrypt a message with a public key. To fix this you'll need to import the private key.
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Mottaker inneholder
* Emne inneholder
* Has attachments (optional of specific type)
* Header contains
* Overskriften inneholder
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Skjul
* Undertrykke varsling
* Utsett
* Legg til stjerne
* Set importance (local priority)
* Add keyword
* Move
* Legg til søkeord
* Flytt
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2084,7 +2090,7 @@ If you need to save on storage space, you can limit the number of days messages
<aname="faq94"></a>
**(94) What does the red/orange stripe at the end of the header mean?**
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92).
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. Les mer på denne [OSS-siden](#user-content-faq92).
<br/>
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Konto:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Mappe:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Avsender:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2950,7 +2968,7 @@ You can enable message classification in the miscellaneous settings. This will e
Each folder has an option *Automatically move classified messages to this folder* ('auto classification' for short). When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved.
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92).
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). Les mer på denne [OSS-siden](#user-content-faq92).
A practical example: suppose there is a folder 'marketing' and auto message classification is enabled for this folder. Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text).
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Innholdsfortegnelse
@ -20,25 +20,25 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For dette trenger du IMAP- og SMTP-tjeneradresser og portnumre (enten SSL/TLS eller STARTTLS skal brukes) og brukernavnet ditt (vanligvis e-postadressen din) og passordet ditt.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Vanligvis holder det å søke på Internett etter *IMAP* etterfulgt av navnet på e-postleverandøren din for å finne nødvendig informasjon.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
I noen tilfeller må du aktivere ekstern tilgang til kontoen din og/eller bruke et spesielt (app)-passord, for eksempel når tofaktorautentisering er aktivert.
For authorizing:
For autorisering:
* Gmail / G-suite, se [spørsmål 6](#user-content-faq6)
* Outlook / Live / Hotmail, se [spørsmål 14](#user-content-faq14)
* Office 365, se [spørsmål 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, se [spørsmål 8](#user-content-faq8)
* Yahoo, AOL og Sky, se [spørsmål 88](#user-content-faq88)
* Apple iCloud, se [spørsmål 148](#user-content-faq148)
* Free.fr, se [spørsmål 157](#user-content-faq157)
Please see [here](#user-content-faq22) for common error messages and solutions.
Se [her](#user-content-faq22) for typiske feilmeldinger og løsninger.
Related questions:
Relaterte spørsmål:
* [Støttes OAuth?](#user-content-faq111)
* [Hvorfor støttes ikke ActiveSync?](#user-content-faq133)
@ -118,11 +118,11 @@ Related questions:
* ~~S/MIME-støtte~~
* ~~Søk i Innstillinger~~
Anything on this list is in random order and *might* be added in the near future.
Alt på denne listen er i tilfeldig rekkefølge, og *kan* legges til i nær fremtid.
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
Utformingen er basert på mange diskusjoner, og hvis du vil kan du bli med i diskusjonen [i dette forumet](https://forum.xda-developers.com/android/apps-games/source-email-t3824168). Målet med utformingen er å være minimalistisk (ingen unødvendige menyer, knapper osv.) og ikke være distraherende (ingen fancy farger, animasjoner osv.) Alle synlige objekter skal ha en nyttig funksjon og bør være nøye plassert for enkel bruk. Skrifttyper, -størrelser, -farger osv. bør om mulig samsvare med Material-designspråket.
@ -388,7 +388,7 @@ The low priority status bar notification shows the number of pending operations,
* *rule*: execute rule on body text
* *expunge*: permanently delete messages
Operations are processed only when there is a connection to the email server or when manually synchronizing. See also [this FAQ](#user-content-faq16).
Operations are processed only when there is a connection to the email server or when manually synchronizing. Les mer på denne [OSS-siden](#user-content-faq16).
<br/>
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Generelt*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Generelt*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -847,7 +849,7 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<aname="faq18"></a>
**(18) Why is the message preview not always shown?**
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
The preview of the message text cannot be shown if the message body has not been downloaded yet. Les mer på denne [OSS-siden](#user-content-faq15).
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Godkjenning mislyktes ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Godkjenning mislyktes ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Godkjenning mislyktes ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Generelt*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1331,7 +1337,7 @@ Most providers provide encrypted connections using different ports, typically po
If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
See also [this FAQ](#user-content-faq4).
Les mer på denne [OSS-siden](#user-content-faq4).
The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.
@ -1393,7 +1399,7 @@ Show original, shows the original message as the sender has sent it, including o
<br/>
<aname="faq45"></a>
**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?**
**(45) How can I fix 'This key is not available. For å bruke dette, må du importere den som en av dine egne! ?**
You'll get the message *This key is not available. To use it, you must import it as one of your own!* when trying to decrypt a message with a public key. To fix this you'll need to import the private key.
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Mottaker inneholder
* Emne inneholder
* Has attachments (optional of specific type)
* Header contains
* Overskriften inneholder
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Skjul
* Undertrykke varsling
* Utsett
* Legg til stjerne
* Set importance (local priority)
* Add keyword
* Move
* Legg til søkeord
* Flytt
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2084,7 +2090,7 @@ If you need to save on storage space, you can limit the number of days messages
<aname="faq94"></a>
**(94) What does the red/orange stripe at the end of the header mean?**
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92).
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. Les mer på denne [OSS-siden](#user-content-faq92).
<br/>
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Konto:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Mappe:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Avsender:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2950,7 +2968,7 @@ You can enable message classification in the miscellaneous settings. This will e
Each folder has an option *Automatically move classified messages to this folder* ('auto classification' for short). When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved.
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92).
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). Les mer på denne [OSS-siden](#user-content-faq92).
A practical example: suppose there is a folder 'marketing' and auto message classification is enabled for this folder. Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text).
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
Se você tem uma pergunta, verifique primeiro as perguntas mais frequentes. [No final da página](#user-content-get-support), você pode descobrir como fazer outras perguntas, solicitar recursos, e relatar bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
Se você tem uma pergunta, verifique primeiro as perguntas mais frequentes. [No final da página](#user-content-get-support), você pode descobrir como fazer outras perguntas, solicitar recursos, e relatar bugs.
## Índice
@ -30,7 +30,7 @@ Para autorização:
* Gmail / G Suite, veja a [pergunta 6](#user-content-faq6)
* Outlook / Live / Hotmail, veja a [pergunta 14](#user-content-faq14)
* Office 365, veja a [pergunta 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, veja a [pergunta 8](#user-content-faq8)
* Yahoo, AOL e Sky, veja a [pergunta 88](#user-content-faq88)
* Apple iCloud, veja a [pergunta 148](#user-content-faq148)
@ -118,11 +118,11 @@ Perguntas relacionadas:
* ~~Suporte a S/MIME~~
* ~~Busca por configurações~~
Anything on this list is in random order and *might* be added in the near future.
Tudo que está nessa lista está em ordem aleatória e *pode* ser adicionado em um futuro próximo.
O design é baseado em várias discussões e se voce quiser, pode discutir sobre isso [ nesse fórum ](https://forum.xda-developers.com/android/apps-games/source-email-t3824168)também. O objetivo do design é ser minimalista (sem menus ou botões desnecessários, etc) e sem distrações (cores extravagantes, animações, etc). Todas as coisas exibidas devem ser úteis de alguma forma e devem ser cuidadosamente posicionadas para um uso fácil. Fonts, sizes, colors, etc should be material design whenever possible.
O design é baseado em várias discussões e se voce quiser, pode discutir sobre isso [ nesse fórum ](https://forum.xda-developers.com/android/apps-games/source-email-t3824168)também. O objetivo do design é ser minimalista (sem menus ou botões desnecessários, etc) e sem distrações (cores extravagantes, animações, etc). Todas as coisas exibidas devem ser úteis de alguma forma e devem ser cuidadosamente posicionadas para um uso fácil. Fontes, tamanhos, cores etc devem ser de design simples sempre que possível.
@ -231,7 +231,7 @@ O design é baseado em várias discussões e se voce quiser, pode discutir sobre
* [(105) Como a opção roam-like-at-home funciona?](#user-content-faq105)
* [(106) Quais launcher (inicializadores) podem mostrar um contador com o número de mensagens não lidas?](#user-content-faq106)
* [(107) Como eu utilizo estrelas coloridas?](#user-content-faq107)
* [~~(108) Can you add permanently delete messages from any folder?~~](#user-content-faq108)
* [~~(108) Você pode configurar para apagar mensagens permanentemente de qualquer pasta?~~](#user-content-faq108)
* [~~(109) Porque 'selecionar conta' está disponível apenas nas versões oficiais?~~](#user-content-faq109)
* [(110) Por que (algumas) mensagems estão vazias e/ou com anexos corrompidos?](#user-content-faq110)
* [(111) OAuth é suportado?](#user-content-faq111)
@ -291,12 +291,12 @@ O design é baseado em várias discussões e se voce quiser, pode discutir sobre
* [(165) Is Android Auto supported?](#user-content-faq165)
* [(166) Can I snooze a message across multiple devices?](#user-content-faq166)
[I have another question.](#user-content-support)
[Eu tenho outra pergunta.](#user-content-support)
<aname="faq1"></a>
**(1) Which permissions are needed and why?**
**(1) Quais permissões são necessárias e por quê?**
The following Android permissions are needed:
As seguintes permissões do Android são necessárias:
* *acesso completo à rede* (INTERNET): para enviar e receber e-mails
* *ver conexões de rede* (ACCESS_NETWORK_STATE): para monitorar mudanças de conectividade com a internet
@ -306,15 +306,15 @@ The following Android permissions are needed:
* *compras no aplicativo* (BILLING): para permitir compras no aplicativo
* *schedule exact alarm* (SCHEDULE_EXACT_ALARM): to use exact alarm scheduling (Android 12 and later)
* Opcional:*leia seus contatos*(READ_CONTACTS): para completar automaticamente os endereços, para exibir fotos dos contatos e [para selecionar contatos](https://developer.android.com/guide/components/intents-common#PickContactDat)
* Optional: *read the contents of your SD card* (READ_EXTERNAL_STORAGE): to accept files from other, outdated apps, see also [this FAQ](#user-content-faq49)
* Opcional: *ler o conteúdo do seu cartão de memória* (READ_EXTERNAL_STORAGE): para aceitar mensagens de outros aplicativos desatualizados, veja também [ este FAQ](#user-content-faq49)
* Opcional:*usar o hardware de impressão digital* (USE_FINGERPRINT) e usar *hardware de biometria* (USE_BIOMETRIC): para usar autenticação biométrica
* Opcional: *encontre contas no dispositivo*(GET_ACCOUNTS): para selecionar uma conta ao utilizar a configuração rápida do Gmail
* Android 5.1 Lollipop and before: *use accounts on the device* (USE_CREDENTIALS): to select an account when using the Gmail quick setup (not requested on later Android versions)
* Android 5.1 Lollipop and before: *Read profile* (READ_PROFILE): to read your name when using the Gmail quick setup (not requested on later Android versions)
* Android 5.1 Lollipop e anteriores: *usar contas no dispositivo* (USE_CREDENTIALS): para selecionar uma conta quando estiver usando a configuração rápida do Gmail (não é solicitada nas versões posteriores do Android)
* Android 5.1 Lollipop e anteriores: *Ler perfil* (READ_PROFILE): para ler seu nome quando estiver a configurção rápida do Gmail (não é solicitada nas versões posteriores do Android)
[Optional permissions](https://developer.android.com/training/permissions/requesting) are supported on Android 6 Marshmallow and later only. On earlier Android versions you will be asked to grant the optional permissions on installing FairEmail.
[Permissões opcionais](https://developer.android.com/training/permissions/requesting) são concedidas automaticamente apenas no Android 6 Marshmallow e posteriores. Nas versões anteriores do Android você será solicitado a conceder as permissões opcionais ao instalar o FairEmail.
The following permissions are needed to show the count of unread messages as a badge (see also [this FAQ](#user-content-faq106)):
As seguintes permissões são necessárias para mostrar a contagem de mensagens não lidas como um ícone (veja também [esse FAQ](#user-content-faq106)):
FairEmail will keep a list of addresses you receive messages from and send messages to and will use this list for contact suggestions when no contacts permissions is granted to FairEmail. This means you can use FairEmail without the Android contacts provider (address book). Note that you can still pick contacts without granting contacts permissions to FairEmail, only suggesting contacts won't work without contacts permissions.
O FairEmail manterá uma lista de endereços dos quais você recebe mensagens e para os quais você envia e utilizará essa lista como sugestão de contatos quando a permissão para ler seus contatos não for concedida ao FairEmail. Isso significa que você pode utilizar o FairEmail mesmo sem o provedor de contatos do Android (livro de endereços). Observe que você ainda pode escolher contatos sem conceder a permissão para ler seus contatos. Apenas a sugestão de contatos não irá funcionar sem a concessão dessa permissão.
<br/>
<aname="faq2"></a>
**(2) Por que há uma notificação exibida de forma permanente?**
A low priority permanent status bar notification with the number of accounts being monitored and the number of operations pending (see the next question) is shown to prevent Android from killing the service that takes care of continuous receiving email. This was [already necessary](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), but with the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow this is more than ever necessary. Doze mode will stop all apps when the screen is off for some time, unless the app did start a foreground service, which requires showing a status bar notification.
Uma notificação de baixa prioridade com o número de contas monitoradas e o número de operações pendentes (veja a próxima pergunta) é exibida na barra de status de forma permanente para evitar que o Android encerre o serviço que possibilita o contínuo recebimento de e-mails. Isso [ já era necessário](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)) antes, mas com a introdução do [Modo Doze](https://developer.android.com/training/monitoring-device-state/doze-standby) no Android 6 Marshmallow isso se tornou mais necessário do que nunca. O Modo Doze irá fechar todos os aplicativos depois de algum tempo que a tela estiver desligada, a menos que o aplicativo inicie em primeiro plano, o que requer a exibição de uma notificação na barra de status.
A maioria, se não todos, dos outros aplicativos de email não exibem a notificação com o "efeito secundário" de que novas mensagens não são frequentemente relatadas, ou são relatadas com atraso e que mensagens não são enviadas ou são enviadas com atraso.
Android shows icons of high priority status bar notifications first and will hide the icon of FairEmail's notification if there is no space to show icons anymore. Na prática, isso significa que a notificação da barra de status não ocupa espaço na barra de status, a não ser que haja espaço disponível.
O Android mostra os ícones de alta prioridade primeiro na barra de status e irá esconder o ícone do FairEmail se não houver mais espaço para mostrar ícones. Na prática, isso significa que a notificação da barra de status não ocupa espaço na barra de status, a não ser que haja espaço disponível.
A notificação da barra de status pode ser desabilitada por meio das configurações de notificação do FairEmail:
@ -353,18 +353,18 @@ A notificação da barra de status pode ser desabilitada por meio das configura
Você pode alternar para a sincronização periódica de mensagens, nas configurações de recebimento, para remover a notificação, mas esteja ciente de que isso pode usar mais a bateria. Veja[aqui](#user-content-faq39)para mais detalhes sobre o uso da bateria.
Android 8 Oreo might also show a status bar notification with the text *Apps are running in the background*. Please see [here](https://www.reddit.com/r/Android/comments/7vw7l4/psa_turn_off_background_apps_notification/) about how you can disable this notification.
Android 8 Ore pode exibir também uma notificação na barra de status com a mensagem * Aplicativos estão sendo executados em segundo plano*. Por favor, veja [aqui](https://www.reddit.com/r/Android/comments/7vw7l4/psa_turn_off_background_apps_notification/) sobre como desativar essa notificação.
Some people suggested to use [Firebase Cloud Messaging](https://firebase.google.com/docs/cloud-messaging/) (FCM) instead of an Android service with a status bar notification, but this would require email providers to send FCM messages or a central server where all messages are collected sending FCM messages. The first is not going to happen and the last would have significant privacy implications.
Algumas pessoas sugeriram o uso do [Firebase Cloud Messaging](https://firebase.google.com/docs/cloud-messaging/) (FCM) ao invés de um serviço do Android com uma notificação na barra de status, mas isso requer que os provedores de mensagens enviem mensagens FCM ou a existência de um servidor central onde todas as mensagens são coletadas enviando mensagens FCM. A primeira opção não irá acontecer e a última terias implicações significativas em termos de privacidade.
Se você chegou aqui após clicar na notificação, saiba que o próximo clique irá abrir a caixa de entrada unificada.
<br/>
<aname="faq3"></a>
**(3) What are operations and why are they pending?**
**(3) O que são operações e por que elas estão pendentes?**
The low priority status bar notification shows the number of pending operations, which can be:
A notificação de baixa prioridade na barra de status mostra o número de operações pendentes, que podem ser:
* *a adicionar*: adicionar mensagens a uma pasta remota
* *a mover*: mover mensagens para outra pasta remota
@ -388,20 +388,20 @@ The low priority status bar notification shows the number of pending operations,
* *regra*: executando uma regra no texto do corpo
* *expunge*: permanently delete messages
Operações são processadas somente quando existe uma conexão com o servidor do e-mail ou quando a sincronização é feita manualmente. See also [this FAQ](#user-content-faq16).
Operações são processadas somente quando existe uma conexão com o servidor do e-mail ou quando a sincronização é feita manualmente. Veja também [esse FAQ](#user-content-faq16).
<br/>
<aname="faq4"></a>
**(4) How can I use an invalid security certificate / empty password / plain text connection?**
**(4) Como posso usar um certificado de seguranã inválido / senha em branco / conexão de texto simples?**
*... Untrusted ... not in certificate ...*
*... Não confiável ... não está no certificado ...*
<br/>
*... Certificado de segurança inválido (Não é possivel verificar a identidade do servidor)...*
Isso pode ser causado pelo uso de um nome incorreto do host, então primeiro verifique o nome do host nas configurações avançadas de identidade/conta (toque na configuração manual). Consulte a documentação do provedor do e-mail sobre o nome correto do host.
Voce deve tentar corrigir isso contactando seu provedor ou obtendo um certificado de segurança válido prque certificados de segurança inválidos são inseguros e permitem[ataques man-in-the-middle](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
Voce deve tentar corrigir isso contactando seu provedor ou obtendo um certificado de segurança válido prque certificados de segurança inválidos são inseguros e permitem[ataques man-in-the-middle](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). Se dinheiro for um obstáculo, você pode obter certificados de segurança gratuitos no [Let's Encrypt](https://letsencrypt.org).
The quick, but unsafe solution (not advised), is to enable *Insecure connections* in the advanced identity settings (navigation menu, tap *Settings*, tap *Manual setup*, tap *Identities*, tap the identity, tap *Advanced*).
@ -415,13 +415,13 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
This will "pin" the server certificate to prevent man-in-the-middle attacks.
Note that older Android versions might not recognize newer certification authorities like Let’s Encrypt causing connections to be considered insecure, see also [here](https://developer.android.com/training/articles/security-ssl).
Observe ainda que versões mais antigas do Android podem não reconhecer as autoridades de certificados mais recentes como o Encrypt, fazendo com que as conexões sejam consideradas inseguras, veja também [aqui](https://developer.android.com/training/articles/security-ssl).
<br/>
*Trust anchor for certification path not found*
*Âncora confiável para o caminho de certificação não encontrada*
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* means that the default Android trust manager was not able to verify the server certificate chain.
*... java.security,cet.CertPathValidatorException: Trust anchor for certification path not found ...* significa que o gerenciador de confiança padrão do Android não pôde verificar a cadeia de certificados do servidor.
This could be due to the root certificate not being installed on your device or because intermediate certificates are missing, for example because the email server didn't send them.
@ -433,22 +433,22 @@ You can pin the certificate too, see above.
<br/>
*Empty password*
*Senha em branco*
Your username is likely easily guessed, so this is pretty insecure, unless the SMTP server is available via a restricted local network or a VPN only.
*Plain text connection*
*Conexão de texto simples*
Your username and password and all messages will be sent and received unencrypted, which is **very insecure** because a [man-in-the-middle attack](https://en.wikipedia.org/wiki/Man-in-the-middle_attack) is very simple on an unencrypted connection.
Seu nome de usuário, senha e todas as mensagens serão enviadas e recebidas sem criptografia, o que é **muito inseguro** porque um [ataque man-in=the-middle](https://en.wikipedia.org/wiki/Man-in-the-middle_attack) é muito fácil em uma conexão não criptografada.
If you still want to use an invalid security certificate, an empty password or a plain text connection you'll need to enable insecure connections in the account and/or identity settings. STARTTLS should be selected for plain text connections. If you enable insecure connections, you should connect via private, trusted networks only and never via public networks, like offered in hotels, airports, etc.
Se ainda assim você quiser utilizar um certificado inválido, uma senha em branco ou uma conexão de texto simples, você precisará habilitar conexões inseguras nas configurações de conta/identidade. O STARTTLS deve ser utilizado para conexões de texto simples. Se você habilitar conexões inseguras, você deve se conectar através de redes privadas e confiáveis e nunca através de redes públicas, como as oferecidas em hóteis, aeroportos etc.
<br/>
<aname="faq5"></a>
**(5) How can I customize the message view?**
**(5) Como posso personalizar a visualização de mensagens?**
In the three dot overflow menu you can enable or disable or select:
No menu de três pontos você pode ativar, desativar ou selecionar:
* *tamanho do texto*: para três tamanhos de texto diferentes
* *visualização compacta*: para mensagens mais compactas e uma fonte de mensagem menor
@ -457,30 +457,30 @@ Na seção de exibição das configurações você pode habilitar ou desabilitar
* *Caixa de entrada unificada*: para desativar a caixa de entrada unificada e mostrar pastas distintas no lugar da caixa unificada
* *Tabular style*: to show a linear list instead of cards
* *Group by date*: show date header above messages with the same date
* *Conversation threading*: to disable conversation threading and to show individual messages instead
* *Conversation action bar*: to disable the bottom navigation bar
* *Agrupar por data*: mostrar cabeçalhos de data acima de mensagens com a mesma data
* *Junção de conversas*: para dasativar a junção de conversas e mostrar mensagens de forma individual
* *Barra de ação da conversa*: para desativar a barra de navegação inferior
* *Highlight color*: to select a color for the sender of unread messages
* *Show contact photos*: to hide contact photos
* *Show names and email addresses*: to show names or to show names and email addresses
* *Show subject italic*: to show the message subject as normal text
* *Show stars*: to hide stars (favorites)
* *Exibir fotos de contatos*: para ocultar fotos de contatos
* *Exibit nomes e endereços de e-mail*: para exibir nomes ou exibir nomes e endereços de e-mail
* *Mostrar assunto em itálico*: para exibir o assunto como um texto normal
* *Mostrar estrelas*: para ocultar estrelas (marcações)
* *Show message preview*: to show 1-4 lines of the message text
* *Show address details by default*: to expand the addresses section by default
* *Automatically show original message for known contacts*: to automatically show original messages for contacts on your device, please read [this FAQ](#user-content-faq35)
* *Automatically show images for known contacts*: to automatically show images for contacts on your device, please read [this FAQ](#user-content-faq35)
* *Mostrar detalhes do endereço por padrão*: para expandir a seção de endereços por padrão
* *Exibir automaticamente a mensagem original para contatos conhecidos*: para mostrar automaticamente a mensagem original para contatos no seu dispositivo, por favor veja [esse FAQ](#user-content-faq35)
* *Exibir automaticamente imagens para contatos conhecidos*: para exibir automaticamente imagens para contatos no seu dispositivo, por favor veja [esse FAQ](#user-content-faq35)
Note that messages can be previewed only when the message text was downloaded. Larger message texts are not downloaded by default on metered (generally mobile) networks. You can change this in the connection settings.
Observe que as mensagens só podem ser pre-visualizadas quando o texto delas tiver sido baixado. Mensagens grandes não são baixadas por padrão em redes limitadas (geralmente em dados móveis). You can change this in the connection settings.
Some people ask:
Algumas pessoas pedem:
* para mostrar o assunto em negrito, mas o negrito já é utilizado para destacar mensagens não lidas
* to move the star to the left, but it is much easier to operate the star on the right side
* para mostrar a estrela à esquerda, mas é muito mais fácil utilizar a estrela no lado direito
<br/>
<aname="faq6"></a>
**(6) How can I login to Gmail / G suite?**
**(6) Como posso fazer login com Gmail / G Suite?**
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
@ -492,234 +492,236 @@ If you don't want to use or can't use an on-device Google account, for example o
This Google security check is triggered more often with *less secure apps* enabled, less with an app password, and hardly when using an on-device account (OAuth).
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Por favor, [veja essa FAQ](#user-content-faq111) sobre o porque apenas contas salvas no dispositivo podem ser usadas.
Observe que uma senha específica do aplicativo é necessário quando a autenticação em duas etapas estiver habilitada. After enabling two factor authentication there will be this error message:
Note that an app specific password is required when two factor authentication is enabled.
See [here](https://support.google.com/accounts/answer/185833) about how to generate an app specific password.
Veja [aqui](https://support.google.com/accounts/answer/185833) sobre como gerar uma senha específica do aplicativo.
<br/>
*Enable "Less secure apps"*
*Habilitar "Aplicativos menos seguros"*
**Important**: using this method is not recommended because it is less reliable.
**Importante**: usar este método não é recomendado porque é menos confiável.
**Important**: Gsuite accounts authorized with a username/password will stop working [in the near future](https://gsuiteupdates.googleblog.com/2019/12/less-secure-apps-oauth-google-username-password-incorrect.html).
**Importante**: Contas do G Suite autorizadas com um nome de usuário/senha irão deixar de funcionar [em um futuro próximo](https://gsuiteupdates.googleblog.com/2019/12/less-secure-apps-oauth-google-username-password-incorrect.html).
See [here](https://support.google.com/accounts/answer/6010255) about how to enable "less secure apps" or go [directy to the setting](https://www.google.com/settings/security/lesssecureapps).
Veja [aqui](https://support.google.com/accounts/answer/6010255) sobre como habilitar "aplicativos menos seguros" ou vá [diretamente para as configurações](https://www.google.com/settings/security/lesssecureapps).
If you use multiple Gmail accounts, make sure you change the "less secure apps" setting of the right account(s).
Se você utilizar múltiplas contas do Gmail, certifique-se de alterar a configuração "aplicativos menos seguros" na(s) conta(s) correta(s).
Be aware that you need to leave the "less secure apps" settings screen by using the back arrow to apply the setting.
Esteja ciente de que você você precisa sair da tela de configuração "aplicativos menos seguros" usando a seta que aponta para trás para aplicar a configuração.
If you use this method, you should use a [strong password](https://en.wikipedia.org/wiki/Password_strength) for your Gmail account, which is a good idea anyway. Note that using the [standard](https://tools.ietf.org/html/rfc3501) IMAP protocol in itself is not less secure.
Se você utilizar esse método, você deve usar uma [senha forte](https://en.wikipedia.org/wiki/Password_strength) para sua conta do Gmail, o que de todo modo é uma boa ideia. Observe que utilizar o protocolo IMAP [padrão](https://tools.ietf.org/html/rfc3501) por si só não é menos seguro.
When "less secure apps" is not enabled, you'll get the error *Authentication failed - invalid credentials* for accounts (IMAP) and *Username and Password not accepted* for identities (SMTP).
Quando a configuração "aplicativos menos seguros" não estiver habilitada, você receberá a mensagem de erro *Autenticação falhou - credenciais inválidas* para contas (IMAP) e *Usuário ou Senha não aceitos* para identidades (SMTP).
<br/>
*General*
*Geral*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
Talvez você receba o alerta "*Por favor, faça login através de seu navegador*". Isso acontece quando o Google considera que a rede que te conecta à internet (que pode ser uma CPN) não é segura. Isso pode ser evitado utilizando o assistente de configuração rápida do Gmail ou uma senha específica do aplicativo.
See [here](https://support.google.com/mail/answer/7126229) for Google's instructions and [here](https://support.google.com/mail/accounts/answer/78754) for troubleshooting.
Veja [aqui](https://support.google.com/mail/answer/7126229) as instruções do Google e clique [aqui](https://support.google.com/mail/accounts/answer/78754) para buscar a solução de problemas.
<br/>
<aname="faq7"></a>
**(7) Why are sent messages not appearing (directly) in the sent folder?**
**(7) Por que as mensagens enviadas não estão aparecendo (diretamente) na pasta enviados?**
Sent messages are normally moved from the outbox to the sent folder as soon as your provider adds sent messages to the sent folder. This requires a sent folder to be selected in the account settings and the sent folder to be set to synchronizing.
As mensagens geralmente são movidas da caixa de saída para a pasta de enviados assim que seu provedor as adiciona à pasta de enviados. Isso requer que você selecione uma pasta de enviados nas configurações da conta e que seja definida uma pasta de enviados a ser sincronizada.
Some providers do not keep track of sent messages or the used SMTP server might not be related to the provider. In these cases FairEmail, will automatically add sent messages to the sent folder on synchronizing the sent folder, which will happen after a message have been sent. Note that this will result in extra internet traffic.
Alguns provedores não acompanham as mensagens enviadas ou o SMTP usado pode não estar relacionado ao provedor. Nesses casos, o FairEmail irá automaticamente adicionar à pasta de enviados as mensagens enviadas ao fazer a sincronização da pasta de enviados, o que irá acontecer após a mensagem ser enviada. Observe que isso resultará em tráfego extra de internet.
~~If this doesn't happen, your provider might not keep track of sent messages or you might be using an SMTP server not related to the provider.~~ ~~In these cases you can enable the advanced identity setting *Store sent messages* to let FairEmail add sent messages to the sent folder right after sending a message.~~~~Note that enabling this setting might result in duplicate messages if your provider adds sent messages to the sent folder too.~~ ~~Also beware that enabling this setting will result in extra data usage, especially when when sending messages with large attachments.~~
~~Se isso não acontecer, seu provedor talvez não acompanhe as mensagens enviadas ou talvez você esteja utilizando um servidor de SMTP que não tem relação com o provedor.~~ ~~Nesses casos, você pode ativar a configuração avançada de identidade *Armazenar mensagens enviadas* para permitir que o FairEmail adicione mensagens enviadas à pasta de enviados logo após a mensagem ser enviada.~~~~Observe que habilitar essa configuração pode resultar em duplicação de mensagens, se o seu provedor por natureza já adicionar as mensagens enviadas à pasta de enviados também.~~ ~~Além disso, saiba que ativar essa configuração irá resultar em maior uso de armazenamento, especialmente quando for feito o envio de mensagens com grandes anexos.~~
~~If sent messages in the outbox are not found in the sent folder on a full synchronize, they will be moved from the outbox to the sent folder too.~~ ~~A full synchronize happens when reconnecting to the server or when synchronizing periodically or manually.~~ ~~You'll likely want to enable the advanced setting *Store sent messages* instead to move messages to the sent folder sooner.~~
~~Se as mensagens enviadas presentes na caixa de saída não forem encontradas na pasta de enviados após uma sincronização completa, elas serão movidas da caixa de saída para a caixa de enviados também.~~ ~~Uma sincronização completa acontece quando há uma reconexão com o servidor ou pode acontecer periodicamente e/ou manualmente.~~ ~~Você provavelmente vai querer ativar a configuração avançada *Armazenar mensagens enviadas* ao invés disso, para mover as mensagens para a pasta de enviados mais cedo.~~
<br/>
<aname="faq8"></a>
**(8) Can I use a Microsoft Exchange account?**
**(8) Posso usar uma conta to Microsoft Exchange?**
The Microsoft Exchange Web Services protocol [is being phased out](https://techcommunity.microsoft.com/t5/Exchange-Team-Blog/Upcoming-changes-to-Exchange-Web-Services-EWS-API-for-Office-365/ba-p/608055). So, it makes little sense to add this protocol anymore.
You can use a Microsoft Exchange account if it is accessible via IMAP, which is mostly the case. See [here](https://support.office.com/en-us/article/what-is-a-microsoft-exchange-account-47f000aa-c2bf-48ac-9bc2-83e5c6036793) for more information.
Você pode usar uma conta do Microsoft Exchange se ela for acessível via IMAP, o que normalmente é o caso. Clique [aqui](https://support.office.com/en-us/article/what-is-a-microsoft-exchange-account-47f000aa-c2bf-48ac-9bc2-83e5c6036793) para mais informações.
Note that the desciption of FairEmail starts with the remark that non-standard protocols, like Microsoft Exchange Web Services and Microsoft ActiveSync are not supported.
Please see [here](https://support.office.com/en-us/article/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040) for the Microsoft documentation about configuring an email client. There is also a section about common connection errors and solutions.
Por favor veja [aqui](https://support.office.com/en-us/article/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040)o documento da Microsoft sobre como configurar um cliente de e-mail. Há também uma seção sobre os erros de conexão mais comuns e soluções.
Some older Exchange server versions have a bug causing empty message and corrupt attachments. Please see [this FAQ](#user-content-faq110) for a workaround.
Algumas versões antigas de servidores do Exchange têm um problema que faz com as mensagens apareçam vazias e com anexos corrompidos. Por favor, veja [esse FAQ](#user-content-faq110) para obter uma solução alternativa.
Please see [this FAQ](#user-content-faq133) about ActiveSync support.
Por favor, veja [esse FAQ](#user-content-faq133) sobre o suporte ao ActiveSync.
Please see [this FAQ](#user-content-faq111) about OAuth support.
Por favor, veja [esse FAQ](#user-content-faq111) sobre o suporte ao OAuth.
<br/>
<aname="faq9"></a>
**(9) What are identities / how do I add an alias?**
**(9) O que são identidades / como adicionar apelidos (alias)?**
Identities represent email addresses you are sending *from* via an email (SMTP) server.
As identidades representam os endereços de e-mail *dos quais* você está enviando através de um servidor de e-mail (SMTP).
Some providers allow you to have multiple aliases. You can configure these by setting the email address field of an additional identity to the alias address and setting the user name field to your main email address.
Alguns provedores permitam que você possua múltiplos apelidos (aliases). Você pode configurá-los definindo o campo do endereço de e-mail de uma identidade adicional como o endereço do alias e definindo o campo do nome de usuário como seu e-mail principal.
Note that you can copy an identity by long pressing it.
Observe que você pode copiar uma identidade ao tocar e segurar sobre ela.
Alternatively, you can enable *Allow editing sender address* in the advanced settings of an existing identity to edit the username when composing a new message, if your provider allows this.
Como alternativa, você pode ativar *Permitir a edição do endereço do remetente* nas configurações avançadas de uma identidade existente para editar o nome de usuário ao escrever uma nova mensagem, se seu provedor permitir isso.
FairEmail will automatically update the passwords of related identities when you update the password of the associated account or a related identity.
O FairEmail irá automaticamente atualizar as senhas de identidades relacionadas quando você atualizar a senha de uma conta associada ou uma identidade relacionada.
See [this FAQ](#user-content-faq33) on editing the username of email addresses.
Veja [esse FAQ](#user-content-faq33) sobre como editar o nome de usuário de endereços de e-mail.
<br/>
<aname="faq10"></a>
**~~(10) What does 'UIDPLUS not supported' mean?~~**
**~~(10) O que 'UIDPLUS não suportado' significa?~~**
~~The error message *UIDPLUS not supported* means that your email provider does not provide the IMAP [UIDPLUS extension](https://tools.ietf.org/html/rfc4315). This IMAP extension is required to implement two way synchronization, which is not an optional feature. So, unless your provider can enable this extension, you cannot use FairEmail for this provider.~~
~~A mensagem de erro *UIDPLUS não suportado* significa que seu provedor não fornece a [extensão UIDPLUS](https://tools.ietf.org/html/rfc4315) do IMAP. Essa extensão do IMAP é necessária para implementar a sincronização dupla, o que não é um recurso opcional. Então, a menos que seu provedor possa ativar essa extensão, você não poderá utilizar o FairEmail para esse provedor.~~
<br/>
<aname="faq11"></a>
**~~(11) Why is POP not supported?~~**
**~~(11) Por que POP não é suportado?~~**
~~Besides that any decent email provider supports [IMAP](https://en.wikipedia.org/wiki/Internet_Message_Access_Protocol) these days,~~ ~~using [POP](https://en.wikipedia.org/wiki/Post_Office_Protocol) will result in unnecessary extra battery usage and delayed new message notifications.~~ ~~Moreover, POP is unsuitable for two way synchronization and more often than not people read and write messages on different devices these days.~~
~~Além do fato de que qualquer provedor de e-mail decende suporta [IMAP](https://en.wikipedia.org/wiki/Internet_Message_Access_Protocol) hoje em dia,~~ ~~usar [POP](https://en.wikipedia.org/wiki/Post_Office_Protocol) resultará em uso extra de bateria e atraso na notificação de novas mensagens.~~ ~~Além disso, POP é incompatível com a sincronização dupla e, mais do que nunca, as pessoas leem e escrevem mensagens em diferentes aparelhos hoje em dia.~~
~~Basically, POP supports only downloading and deleting messages from the inbox.~~ ~~So, common operations like setting message attributes (read, starred, answered, etc), adding (backing up) and moving messages is not possible.~~
~~Basicamente, POP suporta apenas o download e a exclusão de mensagens da caixa de entrada.~~ ~~Então, funções simples como definir atributos de mensagens (lido, marcado, respondido etc), adicionar (fazer backup) e mover mensagens não é possível.~~
~~See also [what Google writes about it](https://support.google.com/mail/answer/7104828).~~
~~Veja também [o que o Google escreve sobre isso ](https://support.google.com/mail/answer/7104828).~~
~~For example [Gmail can import messages](https://support.google.com/mail/answer/21289) from another POP account,~~ ~~which can be used as a workaround for when your provider doesn't support IMAP.~~
~~Por exemplo, [o Gmail pode importar mensagens](https://support.google.com/mail/answer/21289) de outra conta POP,~~ ~~o que pode ser usado como uma alternativa para quando o seu provedor não tiver suporte a IMAP.~~
~~tl;dr; consider to switch to IMAP.~~
~~Resumindo: considere mudar para IMAP.~~
<br/>
<aname="faq12"></a>
**(12) How does encryption/decryption work?**
**(12) Como funciona a criptografia/descriptografia?**
Communication with email servers is always encrypted, unless you explicitly turned this off. This question is about optional end-to-end encryption with PGP or S/MIME. The sender and recipient should first agree on this and exchange signed messages to transfer their public key to be able to send encrypted messages.
<br/>
*General*
*Geral*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
Por favor, [veja aqui](https://en.wikipedia.org/wiki/Public-key_cryptography) como funciona a criptografia de chaves públicas/privadas.
Encryption in short:
Criptografia de forma simples:
* **Mensagens enviadas** são criptografadas com a **chave pública** do destinatário
* **Mensagens recebidas** são descriptografadas com a **chave privada** do destinatário
Signing in short:
Assinatura de forma simples:
* **Mensagens enviadas** são assinadas com a **chave privada** do remetente
* **Mensagens recebidas** são verificadas com a **chave pública** do remetente
To sign/encrypt a message, just select the appropriate method in the send dialog. You can always open the send dialog using the three-dots overflow menu in case you selected *Don't show again* before.
Para assinar/criptografar uma mensagens, basta selecionar o método apropriado na caixa de diálogo de envio. Você pode sempre abrir a caixa de diálogo de envio usando o menu de três pontos, no caso de você ter selecionado *Não mostrar novamente* anteriormente.
To verify a signature or to decrypt a received message, open the message and just tap the gesture or padlock icon just below the message action bar.
Para verificar a assinatura ou descriptografar uma mensagem, abra a mensagem e apenas toque no sinal ou no ícone de cadeado logo abaixo da barra de ação da mensagem.
The first time you send a signed/encrypted message you might be asked for a sign key. FairEmail will automatically store the selected sign key in the used identity for the next time. If you need to reset the sign key, just save the identity or long press the identity in the list of identities and select *Reset sign key*. The selected sign key is visible in the list of identities. If need to select a key on a case by case basis, you can create multiple identities for the same account with the same email address.
Na primeira vez que você enviar uma mensagem assinada/criptografada, talvez uma chave de assinatura seja solicitada. O FairEmail irá armazenar automaticamente a chave de assinatura selecionada na identidade utilizada para a próxima vez. Se você precisar redefinir a cgave de assinatura, apenas salve a identidade ou toque e segure a identidade na lista de identidades e selecione *Redefinir chave de assinatura*. A chave de assinatura selecionada é visível na lista de identidades. Se você precisar selecionar chaves diferentes para cada situação, você pode criar múltiplas identidades para a mesma conta com o mesmo endereço de e-mail.
In the encryption settings you can select the default encryption method (PGP or S/MIME), enable *Sign by default*, *Encrypt by default* and *Automatically decrypt messages*, but be aware that automatic decryption is not possible if user interaction is required, like selecting a key or reading a security token.
The to be encrypted message text/attachments and the decrypted message text/attachments are stored locally only and will never be added to the remote server. If you want to undo decryption, you can use the *resync* menu item in the three-dots menu of the message action bar.
O texto/anexo das mensagens a serem criptografadas e o texto/anexo das mensagens descriptografadas são armazenados apenas localmente e nunca serão adicionados ao servidor remoto. Se você quiser desfazer a descriptografia, você pode utilizar a opção *ressincronizar* no menu de três pontos da barra de ação de mensagens.
<br/>
*PGP*
You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packages/org.sufficientlysecure.keychain/) first. FairEmail was tested with OpenKeychain version 5.4. Later versions will most likely be compatible, but earlier versions might not be.
Você precisará instalar e configurar o [OpenKeychain](https://f-droid.org/en/packages/org.sufficientlysecure.keychain/) primeiro. O FairEmail foi testado com o OpenKeychain versão 5.4. Versões posteriores provavelmente serão compatíveis, mas versões anteriores podem não ser.
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Importante**: O aplicativo OpenKeychain é conhecido por (silenciosamente) falhar quando o aplicativo chamado (FairEmail) não é autorizado ainda e está recebendo uma chave pública existente. Você pode contornar isso tentando enviar uma mensagem assinada/criptografada a um remetente com uma chave pública desconhecida.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup, tap Identities).
**Importante**: Se o aplicativo OpenKeychain não conseguir encontrar (mais) uma chave, talvez você precise redefinir uma chave previamente selecionada. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
**Importante**: para permitir que aplicativos como o FairEmail se conectem correttamente com o serviço do OpenKeychain para criptografar/descriptografar mensagens, talvez seja necessário desativar a otimização de bateria do aplicativo OpenKeychain.
**Important**: the OpenKeychain app reportedly needs contacts permission to work correctly.
**Important**: on some Android versions / devices it is necessary to enable *Show popups while running in background* in the additional permissions of the Android app settings of the OpenKeychain app. Without this permission the draft will be saved, but the OpenKeychain popup to confirm/select might not appear.
**Importante**: em alguns dispositivos ou versões do Android é necessário ativar *Mostrar popups durante a execução em segundo plano* nas permissões adicionais das configurações do Android para o OpenKeychain. Sem essas permissões, o rascunho será salvo, mas o popup do OpenKeychain para confirmar/selecionar pode não aparecer.
FairEmail will send the [Autocrypt](https://autocrypt.org/) header for use by other email clients, but only for signed and encrypted messages because too many email servers have problems with the often long Autocrypt header. Note that the most secure way to start an encrypted email exchange is by sending signed messages first. Received Autocrypt headers will be sent to the OpenKeychain app for storage on verifying a signature or decrypting a message.
Although this shouldn't be necessary for most email clients, you can attach your public key to a message and if you use *.key* as extension, the mime type will correctly be *application/pgp-keys*.
All key handling is delegated to the OpenKey chain app for security reasons. This also means that FairEmail does not store PGP keys.
Toda a manipulação de chaves é delagado ao aplicativo Openkeychain por razões de segurança. Isso também significa que o FairEmail não armazena chaves PGP.
Inline encrypted PGP in received messages is supported, but inline PGP signatures and inline PGP in outgoing messages is not supported, see [here](https://josefsson.org/inline-openpgp-considered-harmful.html) about why not.
O uso de PGP criptografado embutido em mensagens recebidas é suportado, mas o uso de assinaturas PGP embutidas e PGP embutido em mensagens enviadas não é suportado, veja [aqui](https://josefsson.org/inline-openpgp-considered-harmful.html) porque não.
Signed-only or encrypted-only messages are not a good idea, please see here about why not:
Mensagens somente assinadas ou somente criptografadas não é uma boa ideia. Por favor, veja aqui porque não:
* [Considerações do OpenPGP - Parte I](https://k9mail.github.io/2016/11/24/OpenPGP-Considerations-Part-I.html)
* [Considerações do OpenPGP - Parte II](https://k9mail.github.io/2017/01/30/OpenPGP-Considerations-Part-II.html)
* [Considerações do OpenPGP - Parte III Autocrypt](https://k9mail.github.io/2018/02/26/OpenPGP-Considerations-Part-III-Autocrypt.html)
Signed-only messages are supported, encrypted-only messages are not supported.
Mensagens somente assinadas são suportadas. Mensagens somente criptografadas não são suportadas.
Common errors:
Erros comuns:
* *No key*: there is no PGP key available for one of the listed email addresses
* *Missing key for encryption*: there is probably a key selected in FairEmail that does not exist in the OpenKeychain app anymore. Resetting the key (see above) will probably fix this problem.
* *Chave ausente para criptografia*: provavelmente há uma chave selecionada no FairEmail que não existe mais no aplicativo do OpenKeychain. Redefinir a chave (veja acima) provavelmente irá corrigir este problema.
* *Key for signature verification is missing*: the public key for the sender is not available in the OpenKeychain app. This can also be caused by Autocrypt being disabled in the encryption settings or by the Autocrypt header not being sent.
<br/>
*S/MIME*
Encrypting a message requires the public key(s) of the recipient(s). Signing a message requires your private key.
Criptografar uma mensagem requer a(s) chave(s) pública(s) do(s) destinatário(s). Assinar uma mensagem requer sua chave privada.
Private keys are stored by Android and can be imported via the Android advanced security settings. There is a shortcut (button) for this in the encryption settings. Android will ask you to set a PIN, pattern, or password if you didn't before. If you have a Nokia device with Android 9, please [read this first](https://nokiamob.net/2019/08/10/a-bug-prevents-nokia-1-owners-from-unlocking-their-screen-even-with-right-pin-pattern/).
Chaves privadas são armazenas pelo Android e podem ser importadas através das configurações avançadas de segurança do Android. There is a shortcut (button) for this in the encryption settings. O Android pedirá que você defina um PIN, padrão ou senha se você ainda não fez antes. Se você tiver um dispositivo da Nokia com Android 9, por favor, [leia isso primeiro](https://nokiamob.net/2019/08/10/a-bug-prevents-nokia-1-owners-from-unlocking-their-screen-even-with-right-pin-pattern/).
Note that certificates can contains multiple keys for multiple purposes, for example for authentication, encryption and signing. Android only imports the first key, so to import all the keys, the certificate must first be split. This is not very trivial and you are advised to ask the certificate supplier for support.
Note que certificados podem conter múltiplas chaves para múltiplas finalidade, como por exemplo autenticação, criptografia e assinatura. O Android apeenas importa a primeira chave, então para importar todas as chaves, o certificado deve ser dividido primeiro. Isso não é muito trivial e recomenda-se pedir apoio ao fornecedor do certificado para obter suporte.
Note that S/MIMEsigning with other algorithms than RSA is supported, but be aware that other email clients might not support this. S/MIME encryption is possible with asymmetric algorithms only, which means in practice using RSA.
The default encryption method is PGP, but the last used encryption method will be remembered for the selected identity for the next time. You can long press on the send button to change the encryption method for an identity. If you use both PGP and S/MIME encryption for the same email address, it might be useful to copy the identity, so you can change the encryption method by selecting one of the two identities. You can long press an identity in the list of identities (via manual setup in the main setup screen) to copy an identity.
O método de criptografia padrão é PGP, mas o último método de criptografia utilizado será lembrado para a identidade selecionada da próxima vez. You can long press on the send button to change the encryption method for an identity. If you use both PGP and S/MIME encryption for the same email address, it might be useful to copy the identity, so you can change the encryption method by selecting one of the two identities. You can long press an identity in the list of identities (via manual setup in the main setup screen) to copy an identity.
To allow different private keys for the same email address, FairEmail will always let you select a key when there are multiple identities with the same email address for the same account.
Para permitir diferentes chaves privadas para o mesmo endereço de e-mail, o FairEmail irá sempre permitir que você selecione uma chave quando existirem várias identidades com o mesmo endereço de e-mail para a mesma conta.
Public keys are stored by FairEmail and can be imported when verifying a signature for the first time or via the encryption settings (PEM or DER format).
FairEmail verifies both the signature and the complete certificate chain.
O FairEmail verifica tanto a assinatura, quando a cadeia completa de certificados.
Common errors:
Erros comuns:
* *Nenhum certificado encontrado correspondendo ao targetContraints*: isso significa que você está usando uma versão antiga do FairEmail
* *Não foi possível encontrar um caminho de certificado válido para o alvo requisitado*: basicamente isso significada que um ou mais intermediários ou certificados de raiz não foram encontrados
* *A chave privada não corresponde a nenhuma chave de criptografia*: a chave selecionada não pode ser usada para descriptografar a mensagem, provavelmente porque ela não é a chave correta
* *Nenhuma chave privada*: nenhum certificado foi selecionado ou nenhum certificado estava disponível no armazenamento de chaves do Android
In case the certificate chain is incorrect, you can tap on the little info button to show the all certificates. After the certificate details the issuer or "selfSign" is shown. A certificate is self signed when the subject and the issuer are the same. Certificates from a certificate authority (CA) are marked with "[keyCertSign](https://tools.ietf.org/html/rfc5280#section-4.2.1.3)". Certificates found in the Android key store are marked with "Android".
No caso de a cadeia de certificados estar incorreta, você pode clicar no pequeno botão de informação para mostrar todos os certificados. Após os detalhes do certificados, o emissor ou "selfSign" é exibido. Um certificado é auto-assinado quando o destinatário e o emissor são os mesmos. Certificados de uma autoridade certificadora (CA) são marcados com "[keyCertSign](https://tools.ietf.org/html/rfc5280#section-4.2.1.3)". Certificados encontrados no armazenamento de chaves do Android são marcadas com "Android".
A valid chain looks like this:
Uma cadeia válida parece com:
```
Seu certificado > zero ou mais certificados intermediários > certificado CA (raiz) marcado com "Android"
```
Note that a certificate chain will always be invalid when no anchor certificate can be found in the Android key store, which is fundamental to S/MIME certificate validation.
Observe que uma cadeia de certificados irá sempre ser inválida quando nenhum certificado de ancoragem puder ser encontrado no armazenamento de chaves do Android, o que é fundamental para a validação de certificados S/MIME.
Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) how you can import certificates into the Android key store.
Por favor, veja [aqui](https://support.google.com/pixelphone/answer/2844832?hl=en) como você pode importar certificados no armazenamento de chaves do Android.
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
O uso de chaves expiradas, mensagens criptografadas/assinadas embutidas e tokens de segurança de hardware não é suportado.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
Se você estiver procurando um certificado S/MIME gratuito (teste), veja aqui [aqui](http://kb.mozillazine.org/Getting_an_SMIME_certificate) as opções. Por favor, certifique-se de [ler isso primeiro](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) se você quiser solicitar um certificado S/MIME Actalis.
How to extract a public key from a S/MIME certificate:
Como extrair uma chave pública de um certificado S/MIME:
You can decode S/MIME signatures, etc, [here](https://lapo.it/asn1js/).
Você pode decodificar assinaturas S/MIME etc [aqui](https://lapo.it/asn1js/).
<br/>
@ -731,12 +733,12 @@ However, FairEmail can send and receive PGP encrypted messages, which are compat
<br/>
S/MIME sign/encrypt is a pro feature, but all other PGP and S/MIME operations are free to use.
Criptografia/assinatura S/MIME é uma funcionalidade Pro, mas todas as outras operações PGP e S/MIME são gratuitas para serem usadas.
<br/>
<aname="faq13"></a>
**(13) How does search on device/server work?**
**(13) Como funciona a pesquisa no dispositivo/servidor?**
You can start searching for messages on sender (from), recipient (to, cc, bcc), subject, keywords or message text by using the magnify glass in the action bar of a folder. You can also search from any app by selecting *Search email* in the copy/paste popup menu.
@ -778,12 +780,12 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
<aname="faq14"></a>
**(14) How can I set up an Outlook / Live / Hotmail account?**
**(14) Como posso configurar uma conta do Outlook / Live / Hotmail?**
An Outlook / Live / Hotmail account can be set up via the quick setup wizard and selecting *Outlook*.
@ -796,7 +798,7 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156
<br/>
<aname="faq15"></a>
**(15) Why does the message text keep loading?**
**(15) Por que o texto da mensagem continua carregando?**
The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed.
@ -811,7 +813,7 @@ Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are
<br/>
<aname="faq16"></a>
**(16) Why are messages not being synchronized?**
**(16) Por que as mensagens não estão sendo sincronizadas?**
Possible causes of messages not being synchronized (sent or received) are:
@ -836,7 +838,7 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<br/>
<aname="faq17"></a>
**~~(17) Why does manual synchronize not work?~~**
**~~(17) Por que a sincronização manual não funciona?~~**
~~If the *Synchronize now* menu is dimmed, there is no connection to the account.~~
@ -845,14 +847,14 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<br/>
<aname="faq18"></a>
**(18) Why is the message preview not always shown?**
**(18) Por que a pré-visualização da mensagem nem sempre é exibida?**
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
The preview of the message text cannot be shown if the message body has not been downloaded yet. Veja também [ esse FAQ](#user-content-faq15).
<br/>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Por que os recursos Pro são tão caros?**
First of all, **FairEmail is basically free to use** and only some advanced features need to be purchased.
@ -878,12 +880,12 @@ I have been working on FairEmail almost every day for more than two years, so I
<br/>
<aname="faq20"></a>
**(20) Can I get a refund?**
**(20) Posso pedir um reembolso?**
If a purchased pro feature doesn't work as intended and this isn't caused by a problem in the free features and I cannot fix the problem in a timely manner, you can get a refund. In all other cases there is no refund possible. In no circumstances there is a refund possible for any problem related to the free features, since there wasn't paid anything for them and because they can be evaluated without any limitation. I take my responsibility as seller to deliver what has been promised and I expect that you take responsibility for informing yourself of what you are buying.
<aname="faq21"></a>
**(21) How do I enable the notification light?**
**(21) Como posso ativar a notificação com LED (luz da lanterna)?**
Before Android 8 Oreo: there is an advanced option in the notification settings of the app for this.
@ -898,7 +900,7 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
<br/>
<aname="faq22"></a>
**(22) What does account/folder error ... mean?**
**(22) O que o erro ... na conta/pasta significa?**
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,24 +1004,26 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... A AutenticAção fAlhou ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... A AutenticAção fAlhou ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... A AutenticAção fAlhou ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
**(23) Por que recebo o alerta ... ?**
*General*
*Geral*
Alerts are warning messages sent by email servers.
@ -1047,14 +1053,14 @@ Note that it will take the email server a while to discover broken connections,
<br/>
<aname="faq24"></a>
**(24) What is browse messages on the server?**
**(24) O que é a procura por mensagens no servidor?**
Browse messages on the server will fetch messages from the email server in real time when you reach the end of the list of synchronized messages, even when the folder is set to not synchronize. You can disable this feature in the advanced account settings.
<br/>
<aname="faq25"></a>
**(25) Why can't I select/open/save an image, attachment or a file?**
**(25) Por que não consigo selecionar/abrir/salvar uma imagem, um anexo ou um arquivo?**
When a menu item to select/open/save a file is disabled (dimmed) or when you get the message *Storage access framework not available*, the [storage access framework](https://developer.android.com/guide/topics/providers/document-provider), a standard Android component, is probably not present. This might be because your custom ROM does not include it or because it was actively removed (debloated).
@ -1073,7 +1079,7 @@ Alternatively, you might be able to enable the *Files* app again using the Andro
<br/>
<aname="faq26"></a>
**(26) Can I help to translate FairEmail in my own language?**
**(26) Posso ajudar a traduzir o FairEmail para meu próprio idioma?**
Yes, you can translate the texts of FairEmail in your own language [on Crowdin](https://crowdin.com/project/open-source-email). Registration is free.
@ -1082,7 +1088,7 @@ If you would like your name or alias to be included in the list of contributors
<br/>
<aname="faq27"></a>
**(27) How can I distinguish between embedded and external images?**
**(27) Como posso distinguir entre imagens embutidas e imagens externas?**
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
<br/>
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
**(28) Como posso gerenciar as notificações na barra de status?**
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
@ -1124,14 +1130,14 @@ See [this FAQ](#user-content-faq21) if your device has a notification light.
<br/>
<aname="faq29"></a>
**(29) How can I get new message notifications for other folders?**
**(29) Como posso receber notificações de novas mensagens para outras pastas?**
Just long press a folder, select *Edit properties*, and enable either *Show in unified inbox* or *Notify new messages* (available on Android 7 Nougat and later only) and tap *Save*.
<br/>
<aname="faq30"></a>
**(30) How can I use the provided quick settings?**
**(30) Como posso utilizar as configurações rápidas fornecidas?**
There are quick settings (settings tiles) available to:
@ -1143,7 +1149,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<br/>
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
**(31) Como posso utilizar os atalhos fornecidos?**
There are shortcuts available to compose a new message to a favorite contact.
@ -1154,14 +1160,14 @@ It is also possible to create shortcuts to folders by long pressing a folder in
<br/>
<aname="faq32"></a>
**(32) How can I check if reading email is really safe?**
**(32) Como posso verificar se a leitura de um e-mail é realmente segura?**
You can use the [Email Privacy Tester](https://www.emailprivacytester.com/) for this.
<br/>
<aname="faq33"></a>
**(33) Why are edited sender addresses not working?**
**(33) Por que os endereços de remetente editados não estão funcionando?**
Most providers accept validated addresses only when sending messages to prevent spam.
@ -1179,7 +1185,7 @@ Note that this is independent of receiving messages.
<br/>
<aname="faq34"></a>
**(34) How are identities matched?**
**(34) Comos as identidades são combinadas?**
Identities are as expected matched by account. For incoming messages the *to*, *cc*, *bcc*, *from* and *(X-)delivered/envelope/original-to* addresses will be checked (in this order) and for outgoing messages (drafts, outbox and sent) only the *from* addresses will be checked. Equal addresses have precedence over partially matching addresses, except for *delivered-to* addresses.
@ -1226,12 +1232,12 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
<aname="faq36"></a>
**(36) How are settings files encrypted?**
**(36) Como os arquivos de configuração são criptografados?**
Short version: AES 256 bit
@ -1331,7 +1337,7 @@ Most providers provide encrypted connections using different ports, typically po
If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
See also [this FAQ](#user-content-faq4).
Veja também [ esse FAQ](#user-content-faq4).
The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Destinatário contém
* Assunto contém
* Has attachments (optional of specific type)
* Header contains
* Cabeçalho contém
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Período relativo (recebido entre)
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Ocultar
* Suprimir notificação
* Soneca
* Adicionar estrela
* Set importance (local priority)
* Add keyword
* Move
* Adicionar palavra-chave
* Mover
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2000,7 +2006,7 @@ To authorize a Yahoo, AOL, or Sky account you will need to create an app passwor
Please see [this FAQ](#user-content-faq111) about OAuth support.
Por favor, veja [esse FAQ](#user-content-faq111) sobre o suporte ao OAuth.
Note that Yahoo, AOL, and Sky do not support standard push messages. The Yahoo email app uses a proprietary, undocumented protocol for push messages.
@ -2084,7 +2090,7 @@ If you need to save on storage space, you can limit the number of days messages
<aname="faq94"></a>
**(94) What does the red/orange stripe at the end of the header mean?**
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92).
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. Veja também [ esse FAQ](#user-content-faq92).
<br/>
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Conta:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Pasta:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Remetente:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2950,7 +2968,7 @@ You can enable message classification in the miscellaneous settings. This will e
Each folder has an option *Automatically move classified messages to this folder* ('auto classification' for short). When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved.
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92).
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). Veja também [ esse FAQ](#user-content-faq92).
A practical example: suppose there is a folder 'marketing' and auto message classification is enabled for this folder. Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text).
@ -3023,7 +3041,21 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<h2><aname="get-support"></a>Get support</h2>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Suporte</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Índice
@ -20,25 +20,25 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Para isso precisará dos endereços de servidor IMAP e SMTP e dos números das portas, quer sejam SSL/TLS ou STARTTLS e do seu nome de usuário (na maioria das vezes o seu endereço de email) e a sua palavra-passe.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Procurar por *IMAP* e o nome do fornecedor é geralmente suficiente para encontrar a documentação correcta.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
Nalguns casos, terá de permitir o acesso externo à sua conta e/ou usar uma palavra-passe especial (app) quando, por exemplo, a autenticação de dois factores está activada.
For authorizing:
Para autorização:
* Gmail / G suite, ver [questão 6](#user-content-faq6)
* Outlook / Live / Hotmail, ver [questão 14](#user-content-faq14)
* Office 365, ver [questão 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, ver [questão 8](#user-content-faq8)
* Yahoo, AOL e Sky, ver [questão 88](#user-content-faq88)
* Apple iCloud, ver [questão 148](#user-content-faq148)
* Free.fr, ver [questão 157](#user-content-faq157)
Please see [here](#user-content-faq22) for common error messages and solutions.
Veja [aqui](#user-content-faq22) como obter solução para mensagens de erro comuns.
Related questions:
Questões relacionadas:
* [O OAuth é suportado?](#user-content-faq111)
* [Porque é que o ActiveSync não é suportado?](#user-content-faq133)
@ -118,11 +118,11 @@ Related questions:
* ~~Suporte S/MIME~~
* ~~Procurar configurações~~
Anything on this list is in random order and *might* be added in the near future.
Qualquer coisa nesta lista está ordenado aleatoriamente e *poderá* ser adicionado num futuro próximo.
<h2><aname="frequently-requested-features"></a>Funcionalidades solicitadas com frequência</h2>
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
O design está baseado em muitas discussões e, se desejar, poderá também discuti-lo [neste fórum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168). O objectivo do design é ser minimalista (não são necessários menus, botões, etc.) e sem distracções (sem cores berrantes, animações, etc.). Todas as coisas exibidas devem ser úteis de alguma forma se devem ser posicionadas cuidadosamente para uma utilização facilitada. Fontes, tamanhos, cores, etc. devem ser de design material sempre que possível.
<h2><aname="frequently-asked-questions"></a>Perguntas Mais Frequentes</h2>
@ -291,12 +291,12 @@ The design is based on many discussions and if you like you can discuss about it
* [(165) Is Android Auto supported?](#user-content-faq165)
* [(166) Can I snooze a message across multiple devices?](#user-content-faq166)
[I have another question.](#user-content-support)
[Tenho outra pergunta.](#user-content-support)
<aname="faq1"></a>
**(1) Which permissions are needed and why?**
**(1) Quais são as permissões necessárias e por quê?**
The following Android permissions are needed:
As seguintes permissões do Android são necessárias:
* *ter total acesso à rede* (INTERNET): para enviar e receber um e-mail
* *visualizar as conexões de rede* (ACCESS_NETWORK_STATE): para monitorizar as mudanças de conectividade de Internet
@ -388,7 +388,7 @@ The low priority status bar notification shows the number of pending operations,
* *rule*: execute rule on body text
* *expunge*: permanently delete messages
Operations are processed only when there is a connection to the email server or when manually synchronizing. See also [this FAQ](#user-content-faq16).
Operations are processed only when there is a connection to the email server or when manually synchronizing. Ver também [esta FAQ](#user-content-faq16).
<br/>
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Geral*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Geral*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -847,7 +849,7 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<aname="faq18"></a>
**(18) Why is the message preview not always shown?**
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
The preview of the message text cannot be shown if the message body has not been downloaded yet. Ver também [esta FAQ](#user-content-faq15).
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Geral*
Alerts are warning messages sent by email servers.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1331,7 +1337,7 @@ Most providers provide encrypted connections using different ports, typically po
If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
See also [this FAQ](#user-content-faq4).
Ver também [esta FAQ](#user-content-faq4).
The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.
@ -1393,7 +1399,7 @@ Show original, shows the original message as the sender has sent it, including o
<br/>
<aname="faq45"></a>
**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?**
**(45) How can I fix 'This key is not available. Para utiliza-lo, deverá importá-lo como um dos seus!' ?**
You'll get the message *This key is not available. To use it, you must import it as one of your own!* when trying to decrypt a message with a public key. To fix this you'll need to import the private key.
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Esconder
* Suppress notification
* Snooze
* Adiar
* Add star
* Set importance (local priority)
* Add keyword
* Move
* Mover
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2084,7 +2090,7 @@ If you need to save on storage space, you can limit the number of days messages
<aname="faq94"></a>
**(94) What does the red/orange stripe at the end of the header mean?**
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92).
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. Ver também [esta FAQ](#user-content-faq92).
<br/>
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2950,7 +2968,7 @@ You can enable message classification in the miscellaneous settings. This will e
Each folder has an option *Automatically move classified messages to this folder* ('auto classification' for short). When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved.
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92).
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). Ver também [esta FAQ](#user-content-faq92).
A practical example: suppose there is a folder 'marketing' and auto message classification is enabled for this folder. Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text).
@ -3023,7 +3041,21 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<h2><aname="get-support"></a>Get support</h2>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Obter Ajuda</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Dacă aveți o nelămurire, vă rugăm să consultați mai întâi următoarele întrebări frecvente. [În partea de jos](#user-content-get-support), puteți afla cum să puneți alte întrebări, să solicitați caracteristici și să raportați erori.
Dacă aveți o problemă, vă rugăm să consultați mai întâi întrebările frecvente (FAQ) de mai jos. [În partea de jos veți afla](#user-content-get-support), cum să puneți mai multe întrebări, să solicitați caracteristici și să raportați erori.
Dacă aveți o nelămurire, vă rugăm să consultați mai întâi următoarele întrebări frecvente. [În partea de jos](#user-content-get-support), puteți afla cum să puneți alte întrebări, să solicitați caracteristici și să raportați erori.
## Index
@ -30,7 +30,7 @@ Pentru autorizare:
* Gmail / G suite, vezi [întrebarea 6](#user-content-faq6)
* Outlook / Live / Hotmail, vedeți [întrebarea 14](#user-content-faq14)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, consultați [întrebarea 8](#user-content-faq8)
* Yahoo, AOL și Sky, vezi [întrebarea 88](#user-content-faq88)
* Apple iCloud, vezi [întrebarea 148](#user-content-faq148)
@ -494,7 +494,9 @@ Această verificare de securitate Google este declanșată mai des cu *aplicați
Vă rugăm să consultați [acest FAQ](#user-content-faq111) pentru a afla de ce pot fi utilizate doar conturile de pe dispozitiv.
Rețineți că este necesară o parolă specifică aplicației atunci când este activată autentificarea în doi factori.
Rețineți că este necesară o parolă specifică aplicației atunci când este activată autentificarea în doi factori. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ Atunci când opțiunea "Aplicații mai puțin sigure" nu este activată, veți p
<br/>
*Informații generale*
*Generale*
Este posibil să primiți alerta "*Vă rugăm să vă conectați prin intermediul browserului web*". Acest lucru se întâmplă atunci când Google consideră că rețeaua care vă conectează la internet (poate fi un VPN) nu este sigură. Acest lucru poate fi evitat prin utilizarea asistentului de configurare rapidă Gmail sau a unei parole specifice aplicației.
@ -608,7 +610,7 @@ Comunicarea cu serverele de e-mail este întotdeauna criptată, cu excepția caz
<br/>
*Informații generale*
*Generale*
Vă rugăm să [vezi aici](https://en.wikipedia.org/wiki/Public-key_cryptography) despre cum funcționează criptarea cu cheie publică/privată.
@ -711,7 +713,7 @@ Vă rugăm să vedeți [aici](https://support.google.com/pixelphone/answer/28448
Nu se acceptă utilizarea cheilor expirate, a mesajelor criptate/semnate în linie și a token-urilor de securitate hardware.
Dacă sunteți în căutarea unui certificat S/MIME gratuit (de test), consultați [ aici](http://kb.mozillazine.org/Getting_an_SMIME_certificate) pentru opțiuni. Vă rugăm să vă asigurați că [citiți acest lucru mai întâi](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) dacă doriți să solicitați un certificat S/MIME Actalis. Dacă sunteți în căutarea unui certificat S/MIME ieftin, am avut o experiență bună cu [Certum](https://www.certum.eu/en/smime-certificates/).
Dacă sunteți în căutarea unui certificat S/MIME gratuit (de test), consultați [ aici](http://kb.mozillazine.org/Getting_an_SMIME_certificate) pentru opțiuni. Vă rugăm să vă asigurați că [citiți acest lucru mai întâi](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) dacă doriți să solicitați un certificat S/MIME Actalis.
Cum se extrage o cheie publică dintr-un certificat S/MIME:
@ -778,7 +780,7 @@ Acest lucru va avea ca rezultat o căutare de acest tip:
Expresiile de căutare pot fi utilizate pentru căutarea pe dispozitiv prin intermediul indexului de căutare și pentru căutarea pe serverul de e-mail, dar nu și pentru căutarea pe dispozitiv fără index de căutare, din motive de performanță.
Căutarea pe dispozitiv este o funcție gratuită, utilizarea indexului de căutare și căutarea pe server este o funcție pro.
Căutarea pe dispozitiv este o funcție gratuită, utilizarea indexului de căutare și căutarea pe server este o funcție pro. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ Avertismentul *... Codificare neacceptată ...* înseamnă că setul de caracter
Eroarea *... Login Rate Limit Hit ...* înseamnă că au existat prea multe încercări de conectare cu o parolă incorectă. Vă rugăm să verificați de două ori parola sau să autentificați din nou contul cu ajutorul expertului de configurare rapidă (numai OAuth).
Vă rugăm să [vezi aici](#user-content-faq4) pentru erorile *... Neîncredere ... nu în certificat ...*, *... Certificat de securitate invalid (Nu se poate verifica identitatea serverului) ...* sau *... Nu s-a găsit ancora de încredere pentru calea de certificare ...*
Vă rugăm să [vezi aici](#user-content-faq127) pentru eroarea *... Argument(e) HELO invalid din punct de vedere sintactic ...*.
@ -1010,6 +1014,8 @@ Eroarea *... Autentificarea a eșuat ... Credențiale invalide ...* ar putea fi
Eroarea *... ServiceDisabled ...* ar putea fi cauzată de înscrierea în [Programul de protecție avansată](https://landing.google.com/advancedprotection/): "*Pentru a vă citi e-mailurile, puteți (trebuie) să utilizați Gmail - Nu veți putea utiliza contul Google cu unele (toate) aplicațiile & servicii care necesită acces la date sensibile, cum ar fi e-mailurile dvs *"", a se vedea [aici](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
Atunci când aveți îndoieli, puteți solicita [sprijin](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ Atunci când aveți îndoieli, puteți solicita [sprijin](#user-content-support)
<aname="faq23"></a>
**(23) De ce primesc alerte... ?**
*Informații generale*
*Generale*
Alertele sunt mesaje de avertizare trimise de serverele de e-mail.
@ -1226,7 +1232,7 @@ Aplicația Gmail afișează imagini în mod implicit prin descărcarea imaginilo
Puteți afișa imagini și mesaje originale în mod implicit pentru expeditorii de încredere, de la caz la caz, bifând *Nu mai cereți acest lucru pentru ...*.
Dacă doriți să resetați aplicațiile implicite *Deschidere cu*, vă rugăm să [vezi aici](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
Dacă doriți să resetați aplicațiile implicite *Deschidere cu*, vă rugăm să [vezi aici](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1333,11 +1339,11 @@ Majoritatea furnizorilor oferă conexiuni criptate folosind diferite porturi, de
A se vedea, de asemenea, [acest FAQ](#user-content-faq4).
Eroarea '*Handshake a eșuat... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' este cauzată fie de o eroare în implementarea protocolului SSL fie de o cheie DH prea scurtă pe serverul de e-mail și, din păcate, nu poate fi reparată de FairEmail.
Eroarea '*Handshake a eșuat... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' este cauzată fie de o eroare în implementarea protocolului SSL fie de o cheie DH prea scurtă pe serverul de e-mail și, din păcate, nu poate fi reparată de FairEmail.
Eroarea '*Handshake a eșuat... HANDSHAKE_FAILURE_ON_CLIENT_HELLO ...*" ar putea fi cauzată de faptul că furnizorul folosește încă RC4, care nu mai este acceptat de la [Android 7](https://developer.android.com/about/versions/nougat/android-7.0-changes.html#tls-ssl).
Eroarea '*Handshake a eșuat... UNSUPPORTED_PROTOCOL sau TLSV1_ALERT_PROTOCOL_VERSION ...*' ar putea fi cauzată de activarea conexiunilor de întărire în setările de conexiune sau de faptul că Android nu mai acceptă protocoale mai vechi, cum ar fi SSLv3.
Eroarea '*Handshake a eșuat... UNSUPPORTED_PROTOCOL sau TLSV1_ALERT_PROTOCOL_VERSION ...*' ar putea fi cauzată de activarea conexiunilor de întărire în setările de conexiune sau de faptul că Android nu mai acceptă protocoale mai vechi, cum ar fi SSLv3.
Android 8 Oreo și versiunile ulterioare [nu mai suportă](https://developer.android.com/about/versions/oreo/android-8.0-changes#security-all) SSLv3. Nu există nicio modalitate de a rezolva problema lipsei suportului RC4 și SSLv3, deoarece acesta a fost complet eliminat din Android (ceea ce ar trebui să spună ceva).
@ -1751,11 +1757,11 @@ Puteți selecta una dintre aceste acțiuni pentru a le aplica mesajelor corespun
O eroare în condițiile unei reguli poate duce la un dezastru, prin urmare, acțiunile ireversibile nu sunt acceptate.
Regulile se aplică imediat după ce a fost preluat antetul mesajului, dar înainte ca textul mesajului să fie descărcat, astfel încât nu este posibilă aplicarea de condiții la textul mesajului. Rețineți că mesajele text mari sunt descărcate la cerere pe o conexiune contorizată pentru a economisi date.
Regulile se aplică direct după ce a fost preluat antetul mesajului, dar înainte ca textul mesajului să fie descărcat, astfel încât nu este posibilă aplicarea de condiții la textul mesajului. Rețineți că mesajele text mari sunt descărcate la cerere pe o conexiune contorizată pentru a economisi date.
Dacă doriți să transmiteți un mesaj, luați în considerare utilizarea acțiunii de mutare. Acest lucru va fi mai fiabil decât redirecționarea, deoarece mesajele redirecționate pot fi considerate ca fiind spam.
Deoarece antetele mesajelor nu sunt descărcate și stocate în mod implicit pentru a economisi bateria și datele și pentru a economisi spațiu de stocare. nu este posibilă previzualizarea mesajelor care s-ar potrivi cu o condiție a unei reguli de antet.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Câteva condiții comune pentru antet (regex):
@ -1784,7 +1790,7 @@ Nu poate exista decât un singur cont principal și nu poate exista decât o sin
<aname="faq73"></a>
**(73) Este deplasarea mesajelor între conturi sigură/eficientă?**
Mutarea mesajelor între conturi este sigură, deoarece mesajele originale, brute, vor fi descărcate și mutate. și pentru că mesajele sursă vor fi șterse numai după ce mesajele țintă au fost adăugate
Moving messages across accounts is safe because the raw, original messages will be downloaded and moved and because the source messages will be deleted only after the target messages have been added
Mutarea pe loturi a mesajelor între conturi este eficientă dacă atât dosarul sursă, cât și dosarul țintă sunt setate pentru sincronizare, în caz contrar, FairEmail trebuie să se conecteze la dosarul (dosarele) pentru fiecare mesaj.
@ -1793,7 +1799,7 @@ Mutarea pe loturi a mesajelor între conturi este eficientă dacă atât dosarul
<aname="faq74"></a>
**(74) De ce văd mesaje duplicate?**
Unii furnizori, în special Gmail, listează toate mesajele din toate dosarele, cu excepția celor aruncate la gunoi, și în dosarul de arhivă (toate mesajele). FairEmail afișează toate aceste mesaje într-un mod care nu este deranjant pentru a indica faptul că aceste mesaje sunt de fapt același mesaj.
Unii furnizori, în special Gmail, listează toate mesajele din toate dosarele, cu excepția mesajelor aruncate la gunoi, și în dosarul de arhivă (toate mesajele). FairEmail afișează toate aceste mesaje într-un mod care nu este deranjant pentru a indica faptul că aceste mesaje sunt de fapt același mesaj.
Gmail permite ca un mesaj să aibă mai multe etichete, care sunt prezentate în FairEmail sub formă de dosare. Acest lucru înseamnă că mesajele cu mai multe etichete vor fi afișate de mai multe ori.
@ -1865,7 +1871,7 @@ Pentru a activa/dezactiva un anumit cont:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Rețineți că dezactivarea unui cont va ascunde contul și toate folderele și mesajele asociate.
Rețineți că dezactivarea unui cont va ascunde contul și toate folderele și mesajele asociate. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
Pentru a seta intervalul de interogare:
@ -1923,7 +1929,7 @@ Probabil că veți dori să dezactivați și [browse on server](#user-content-fa
<aname="faq81"></a>
**~~(81) Puteți face fundalul mesajului original întunecat în tema întunecată?~~**
~~ Mesajul original este afișat așa cum l-a trimis expeditorul, inclusiv toate culorile.~~ ~~Modificarea culorii de fundal nu numai că ar face ca vizualizarea originală să nu mai fie originală, dar poate duce și la mesaje ilizibile.~~
~~The original message is shown as the sender has sent it, including all colors.~~ ~~Changing the background color would not only make the original view not original anymore, it can also result in unreadable messages.~~
<br/>
@ -1969,7 +1975,7 @@ FairEmail va încerca să selecteze cea mai bună identitate pe baza adresei *to
<br/>
<aname="faq86"></a>
**~~~(86) Ce sunt 'caracteristici suplimentare de confidențialitate'?~~**
**~~~(86) Ce sunt "caracteristici suplimentare de confidențialitate"?~~**
~~Opțiunea avansată *funcții suplimentare de confidențialitate* permite:~~
@ -1979,7 +1985,7 @@ FairEmail va încerca să selecteze cea mai bună identitate pe baza adresei *to
<br/>
<aname="faq87"></a>
**(87) Ce înseamnă 'acreditări invalide'?**
**(87) Ce înseamnă "acreditări invalide"?**
Mesajul de eroare *credințe invalide* înseamnă fie că numele de utilizator și/sau parola sunt incorecte, de exemplu, pentru că parola a fost schimbată sau a expirat, fie că autorizația contului a expirat.
@ -2037,14 +2043,14 @@ Rețineți că mesajele originale sunt afișate exact așa cum sunt, ceea ce în
~~Sincronizarea mesajelor este un proces costisitor deoarece mesajele locale și cele de la distanță trebuie comparate,~~ ~~ deci sincronizarea periodică a mesajelor nu va duce la economisirea energiei bateriei, ci dimpotrivă.~~
~~Vezi [această Întrebări frecvente](#user-content-faq39) despre optimizarea utilizării bateriei~~
~~Vezi [acest FAQ](#user-content-faq39) despre optimizarea utilizării bateriei.~~
Filtrarea spam-ului, verificarea semnăturii [DKIM](https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail). și autorizarea [SPF](https://en.wikipedia.org/wiki/Sender_Policy_Framework) este o sarcină a serverelor de e-mail, nu a unui client de e-mail. În general, serverele au mai multă memorie și putere de calcul, așa că sunt mult mai potrivite pentru această misiune decât dispozitivele alimentate cu baterii. De asemenea, veți dori ca spamul să fie filtrat pentru toți clienții de e-mail, inclusiv pentru e-mailurile web, nu doar pentru un singur client de e-mail. În plus, serverele de e-mail au acces la informații, cum ar fi adresa IP etc. a serverului de conectare, la care un client de e-mail nu are acces.
Filtrarea spam-ului, verificarea semnăturii [DKIM](https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail). și autorizarea [SPF](https://en.wikipedia.org/wiki/Sender_Policy_Framework) este o sarcină a serverelor de e-mail, nu a unui client de e-mail. În general, serverele au mai multă memorie și putere de calcul, așa că sunt mult mai potrivite pentru această sarcină decât dispozitivele alimentate cu baterii. De asemenea, veți dori ca spamul să fie filtrat pentru toți clienții de e-mail, inclusiv pentru e-mailurile web, nu doar pentru un singur client de e-mail. În plus, serverele de e-mail au acces la informații, cum ar fi adresa IP etc. a serverului de conectare, la care un client de e-mail nu are acces.
Filtrarea spam-ului pe baza antetului mesajelor ar fi putut fi fezabilă, dar, din păcate, această tehnică este [patentată de Microsoft](https://patents.google.com/patent/US7543076).
@ -2058,7 +2064,7 @@ Rețineți că nu trebuie să ștergeți mesajele spam, nici din dosarul de spam
Dacă primiți o mulțime de mesaje spam în căsuța poștală, cel mai bun lucru pe care îl puteți face este să contactați furnizorul de e-mail pentru a întreba dacă filtrarea spam-ului poate fi îmbunătățită.
De asemenea, FairEmail poate afișa un mic steag roșu de avertizare atunci când autentificarea DKIM, SPF sau [DMARC](https://en.wikipedia.org/wiki/DMARC) a eșuat pe serverul destinatar. Puteți activa/dezactiva [verificarea autentificării](https://en.wikipedia.org/wiki/Email_authentication) în setările de afișare.
De asemenea, FairEmail poate afișa un mic indicator de avertizare atunci când autentificarea DKIM, SPF sau [DMARC](https://en.wikipedia.org/wiki/DMARC) a eșuat pe serverul destinatar. Puteți activa/dezactiva [verificarea autentificării](https://en.wikipedia.org/wiki/Email_authentication) în setările de afișare.
FairEmail poate afișa un steguleț de avertizare dacă numele de domeniu al adresei de e-mail (de răspuns) a expeditorului nu definește o înregistrare MX îndreptată către un server de e-mail. Acest lucru poate fi activat în setările de recepție. Rețineți că acest lucru va încetini semnificativ sincronizarea mesajelor.
@ -2107,7 +2113,7 @@ Setările IMAP fac parte din setările contului (personalizat), iar setările SM
<br/>
<aname="faq97"></a>
**(97) Ce este 'curățarea'?**
**(97) Ce este "curățare"?**
Aproximativ la fiecare patru ore FairEmail rulează o sarcină de curățare care:
@ -2157,7 +2163,7 @@ categoria:promoții
Din păcate, acest lucru nu este posibil pentru dosarul de mesaje amânate.
Puteți folosi *Sincronizare forțată* în meniul cu trei puncte din căsuța de primire unificată pentru a permite FairEmail să sincronizeze din nou lista de dosare și puteți apăsa lung pe dosare pentru a activa sincronizarea.
Puteți folosi *Forța de sincronizare* în meniul cu trei puncte din căsuța de primire unificată pentru a permite FairEmail să sincronizeze din nou lista de dosare și puteți apăsa lung pe dosare pentru a activa sincronizarea.
<br/>
@ -2194,7 +2200,7 @@ Rețineți că numai imaginile [JPEG](https://en.wikipedia.org/wiki/JPEG) și [P
<br/>
<aname="faq105"></a>
**(105) Cum funcționează opțiunea roam-like-at-home?**
**(105) Cum funcționează opțiunea "roam-like-at-home"?**
FairEmail va verifica dacă codul de țară al cartelei SIM și codul de țară al rețelei se află în țările [EU roam-like-at-home](https://en.wikipedia.org/wiki/European_Union_roaming_regulations#Territorial_extent). și presupune că nu există roaming dacă codurile de țară sunt egale și dacă opțiunea avansată roam-like-at-home este activată.
@ -2205,7 +2211,7 @@ Prin urmare, nu trebuie să dezactivați această opțiune dacă nu aveți un SI
<aname="faq106"></a>
**(106) Ce lansatoare pot afișa un număr de insigne cu numărul de mesaje necitite?**
Vă rugăm să [vezi aici](https://github.com/leolin310148/ShortcutBadger#supported-launchers) pentru o listă de lansatoare care pot afișa numărul de mesaje necitite.
Vă rugăm să [vezi aici](https://github.com/leolin310148/ShortcutBadger#supported-launchers) pentru o listă de lansatoare care pot afișa numărul de mesaje necitite. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Rețineți că Nova Launcher necesită Tesla Unread, care nu mai este [nu mai este acceptat](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2215,9 +2221,9 @@ Se vor număra numai mesajele necitite *noi* din dosarele setate să afișeze no
În funcție de ceea ce doriți, setările de notificare *Lasă numărul de mesaje noi să corespundă cu numărul de notificări* trebuie să fie activate (implicit dezactivate). Atunci când este activată, numărul de insigne va fi același cu numărul de notificări de mesaje noi. Atunci când este dezactivată, numărul de insigne va fi numărul de mesaje necitite, indiferent dacă acestea sunt afișate într-o notificare sau sunt noi.
Această funcție depinde de suportul pe care îl oferă lansatorul dumneavoastră. FairEmail pur și simplu 'difuzează' numărul de mesaje necitite folosind biblioteca ShortcutBadger. Dacă nu funcționează, acest lucru nu poate fi rezolvat prin modificări în FairEmail.
Această funcție depinde de suportul pe care îl oferă lansatorul dumneavoastră. FairEmail pur și simplu "difuzează" numărul de mesaje necitite folosind biblioteca ShortcutBadger. Dacă nu funcționează, acest lucru nu poate fi rezolvat prin modificări în FairEmail.
Unele lansatoare afișează un punct sau un '1' pentru [notificarea de monitorizare](#user-content-faq2), în ciuda faptului că FairEmail a cerut în mod explicit să nu afișeze un *badge* pentru această notificare. Acest lucru ar putea fi cauzat de o eroare în aplicația de lansare sau în versiunea Android. Vă rugăm să verificați de două ori dacă punctul de notificare (insigna) este dezactivat pentru canalul de notificare a primirii (serviciului). Puteți merge la setările canalului de notificare din dreapta prin intermediul setărilor de notificare din FairEmail. Poate că acest lucru nu este evident, dar puteți apăsa pe numele canalului pentru mai multe setări.
Unele lansatoare afișează un punct sau un "1" pentru [notificarea de monitorizare](#user-content-faq2), în ciuda faptului că FairEmail a cerut în mod explicit să nu afișeze un *badge* pentru această notificare. Acest lucru ar putea fi cauzat de o eroare în aplicația de lansare sau în versiunea Android. Vă rugăm să verificați de două ori dacă punctul de notificare (insigna) este dezactivat pentru canalul de notificare a primirii (serviciului). Puteți merge la setările canalului de notificare din dreapta prin intermediul setărilor de notificare din FairEmail. Poate că acest lucru nu este evident, dar puteți apăsa pe numele canalului pentru mai multe setări.
FairEmail trimite o nouă intenție de numărare a mesajelor, de asemenea:
@ -2268,7 +2274,7 @@ Mesajele goale și/sau atașamentele corupte sunt probabil cauzate de o eroare
După dezactivarea acestei setări, puteți utiliza meniul "mai multe" (trei puncte) pentru a 'resincroniza' mesajele goale. Alternativ, puteți *Șterge mesajele locale* prin apăsarea lungă a dosarului (dosarelor) din lista de dosare și sincroniza din nou toate mesajele.
După dezactivarea acestei setări, puteți utiliza meniul "mai multe" (trei puncte) pentru a "resincroniza" mesajele goale. Alternativ, puteți *Șterge mesajele locale* prin apăsarea lungă a dosarului (dosarelor) din lista de dosare și sincroniza din nou toate mesajele.
Dezactivarea *Parțial fetch* va duce la o utilizare mai mare a memoriei.
@ -2281,6 +2287,8 @@ OAuth pentru Gmail este acceptat prin intermediul expertului de configurare rapi
OAuth pentru Outlook/Office 365, Yahoo, Mail.ru și Yandex este acceptat prin intermediul expertului de configurare rapidă.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ Pentru câteva informații de fond, a se vedea [acest articol din Wikipedia](htt
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Pot fi trimise previzualizări ale mesajelor către dispozitivul meu portabil?**
@ -2913,6 +2927,10 @@ O actualizare o dată pe săptămână va fi probabil suficientă, vă rugăm s
Ștergerea permanentă înseamnă că mesajele vor fi pierdute *irreversibil* și, pentru a preveni ca acest lucru să se întâmple accidental, acest lucru trebuie să fie confirmat întotdeauna. Chiar și cu o confirmare, m-au contactat niște oameni foarte supărați că au pierdut o parte din mesajele lor din vina lor, ceea ce a fost o experiență destul de neplăcută :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Avansat: nu se acceptă indicatorul de ștergere IMAP în combinație cu comanda EXPUNGE. deoarece atât serverele de e-mail, cât și nu toate persoanele pot gestiona acest lucru, existând riscul pierderii neașteptate a mesajelor. Un factor care complică situația este faptul că nu toate serverele de e-mail acceptă [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
Începând cu versiunea 1.1485, este posibil să se activeze temporar modul de depanare în setările diverse pentru a dezactiva ștergerea mesajelor. Rețineți că mesajele cu un steag *\Deleted* nu vor fi afișate în FairEmail.
@ -3023,6 +3041,20 @@ Pentru a preveni aceste probleme, snoozing-ul se face local pe dispozitiv prin a
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
Если у вас есть вопросы, пожалуйста проверьте сначала часто задаваемые вопросы. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Если у вас есть вопрос, пожалуйста, сначала проверьте часто задаваемые вопросы (FAQ) ниже. [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
Если у вас есть вопросы, пожалуйста проверьте сначала часто задаваемые вопросы. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Оглавление
@ -30,7 +30,7 @@
* Gmail / G набор, см. [вопрос 6](#user-content-faq6)
* Outlook / жизнь / Hotmail, см. [вопрос 14](#user-content-faq14)
* Office 365, см. [вопрос 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, см. [вопрос 8](#user-content-faq8)
* Yahoo, AOL и Sky, см. [вопрос 88](#user-content-faq88)
* Apple iCloud, см. [вопрос 148](#user-content-faq148)
@ -494,7 +494,9 @@ Your username is likely easily guessed, so this is pretty insecure, unless the S
Пожалуйста, посмотрите [этот FAQ](#user-content-faq111) о том, почему могут использоваться только учетные записи на устройствах.
Обратите внимание, что при включенной двухфакторной аутентификации требуется специальный пароль приложения.
Обратите внимание, что при включенной двухфакторной аутентификации требуется специальный пароль приложения. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ Your username is likely easily guessed, so this is pretty insecure, unless the S
<br/>
*Основные*
*Общее*
Вы можете получить оповещение "*Пожалуйста, войдите через веб-браузер*". Это происходит, когда Google считает небезопасной сеть, которая подключает вас к Интернету (это может быть VPN). Это можно предотвратить, используя мастер быстрой установки Gmail или пароль для конкретного приложения.
@ -531,7 +533,7 @@ Your username is likely easily guessed, so this is pretty insecure, unless the S
<br/>
<aname="faq7"></a>
**(7) Почему сообщения не появляются (непосредственно) в папке отправленных?**
(7) Почему сообщения не появляются (непосредственно) в папке отправленных?
Отправленные сообщения обычно перемещаются из папки "Исходящие" в отправленную папку, как только провайдер добавляет посылаемые сообщения в отправленную папку. Это требует выбора папки "Отправленные" в настройках учетной записи и синхронизации для папки "Отправленные".
@ -575,7 +577,7 @@ Your username is likely easily guessed, so this is pretty insecure, unless the S
FairEmail автоматически обновит пароли связанных идентификаторов при обновлении пароля соответствующей учетной записи или связанной с ней идентификатора.
Смотрите [этот FAQ](#user-content-faq33) по редактированию имени пользователя email адресов.
Смотрите [этот FAQ](#user-content-faq33), описывающий редактирование имени пользователя электронной почты.
<br/>
@ -690,7 +692,7 @@ Public keys are stored by FairEmail and can be imported when verifying a signatu
FairEmail verifies both the signature and the complete certificate chain.
Common errors:
Распространённые ошибки:
* *No certificate found matching targetContraints*: this likely means you are using an old version of FairEmail
* *unable to find valid certification path to requested target*: basically this means one or more intermediate or root certificates were not found
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,12 +780,12 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
<aname="faq14"></a>
**(14) How can I set up an Outlook / Live / Hotmail account?**
**(14) Как создать аккаунт Outlook / Live / Hotmail?**
An Outlook / Live / Hotmail account can be set up via the quick setup wizard and selecting *Outlook*.
@ -847,7 +849,7 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<aname="faq18"></a>
**(18) Why is the message preview not always shown?**
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
The preview of the message text cannot be shown if the message body has not been downloaded yet. См. также [этот FAQ](#user-content-faq15).
<br/>
@ -873,7 +875,7 @@ So, what is left for the developer is just a fraction of what you pay.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
Я работаю над FairEmail почти каждый день более двух лет, поэтому я думаю, что цена более чем разумна. For this reason there won't be discounts either.
<br/>
@ -909,42 +911,44 @@ There are general errors and errors specific to Gmail accounts (see below).
**General errors**
<aname="authfailed"></a>
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Некоторые менеджеры паролей также делают это неправильно. Имя пользователя может быть чувствительным к регистру, поэтому попробуйте использовать только строчные буквы. Пароль почти всегда чувствителен к регистру. Некоторые провайдеры требуют использования пароля приложения вместо пароля учетной записи, поэтому проверьте документацию провайдера. Иногда необходимо сначала включить внешний доступ (IMAP/SMTP) на сайте провайдера. Другими возможными причинами являются то, что учетная запись заблокирована или вход был заблокирован в административном порядке, например, позволяя входить только с определенных сетей / IP адресов.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error*... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
Ошибка*... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.
The error*... Couldn't connect to host ...* means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
Ошибка*... Couldn't connect to host ...* means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
The error*... Connection refused ...* means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
Ошибка*... Connection refused ...* means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
The error*... Network unreachable ...* means that the email server was not reachable via the current internet connection, for example because internet traffic is restricted to local traffic only.
Ошибка*... Network unreachable ...* means that the email server was not reachable via the current internet connection, for example because internet traffic is restricted to local traffic only.
The error*... Host is unresolved ...*, *... Unable to resolve host ...* or *... No address associated with hostname ...* means that the address of the email server could not be resolved into an IP address. This might be caused by a VPN, ad blocking or an unreachable or not properly working (local) [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server.
Ошибка*... Host is unresolved ...*, *... Unable to resolve host ...* or *... No address associated with hostname ...* means that the address of the email server could not be resolved into an IP address. This might be caused by a VPN, ad blocking or an unreachable or not properly working (local) [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server.
The error*... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
Ошибка*... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
The errors *... BYE Logging out ...*, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
The error*... Connection closed by peer ...* might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
Ошибка*... Connection closed by peer ...* might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
The errors *... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
<aname="connectiondropped"></a>
The error*... Connection dropped by server? ...* means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
Ошибка*... Connection dropped by server? ...* means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
The error*... Unexpected end of zlib input stream ...* means that not all data was received, possibly due to a bad or interrupted connection.
Ошибка*... Unexpected end of zlib input stream ...* means that not all data was received, possibly due to a bad or interrupted connection.
The error *... connection failure ...* could indicate [Too many simultaneous connections](#user-content-faq23).
The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly.
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
Ошибка *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
@ -1000,24 +1004,26 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error*... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
Ошибка*... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error*... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
Ошибка*... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error*... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
Ошибка*... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
Ошибка *... ServiceDisabled... * может быть вызвана вступлением в [Расширенную программу защиты](https://landing.google.com/advancedprotection/): "*Для чтения электронной почты, вы можете (должны) использовать Gmail - Вы не сможете использовать свою учетную запись Google с некоторыми (всеми) приложениями & службами, которые требуют доступа к конфиденциальным данным, таким как ваш email*", см. [здесь](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
When in doubt, you can ask for [support](#user-content-support).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
Если вы сомневаетесь, вы можете запросить [поддержку ](#user-content-support).
<br/>
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Общее*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1316,7 +1322,7 @@ To reduce data usage, you could change these advanced receive settings:
* Check if old messages were removed from the server: disable
* Synchronize (shared) folder list: disable
By default FairEmail does not download message texts and attachments larger than 256 KiB when there is a metered (mobile or paid Wi-Fi) internet connection. You can change this in the connection settings.
By default FairEmail does not download message texts and attachments larger than 256 KiB when there is a metered (mobile or paid Wi-Fi) internet connection. Вы всегда можете изменить это в **Настройках подключения**.
<br/>
@ -1331,13 +1337,13 @@ Most providers provide encrypted connections using different ports, typically po
If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
See also [this FAQ](#user-content-faq4).
См. также [этот FAQ](#user-content-faq4).
The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.
The error '*Handshake failed ... HANDSHAKE_FAILURE_ON_CLIENT_HELLO ...*' might be caused by the provider still using RC4, which isn't supported since [Android 7](https://developer.android.com/about/versions/nougat/android-7.0-changes.html#tls-ssl) anymore.
The error '*Handshake failed ... UNSUPPORTED_PROTOCOL or TLSV1_ALERT_PROTOCOL_VERSION ...*' might be caused by enabling hardening connections in the connection settings or by Android not supporting older protocols anymore, like SSLv3.
The error '*Handshake failed ... UNSUPPORTED_PROTOCOL или TLSV1_ALERT_PROTOCOL_VERSION ...*' может быть вызвано включением усиленных соединений в настройках подключения или тем, что Android больше не поддерживают устаревшие протоколы, например SSLv3.
Android 8 Oreo and later [do not support](https://developer.android.com/about/versions/oreo/android-8.0-changes#security-all) SSLv3 anymore. There is no way to workaround lacking RC4 and SSLv3 support because it has completely been removed from Android (which should say something).
@ -1393,7 +1399,7 @@ Show original, shows the original message as the sender has sent it, including o
<br/>
<aname="faq45"></a>
**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?**
**(45) How can I fix 'This key is not available. Чтобы использовать его, вы должны импортировать его как свой собственный!' ?**
You'll get the message *This key is not available. To use it, you must import it as one of your own!* when trying to decrypt a message with a public key. To fix this you'll need to import the private key.
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* "Получатель" содержит
* "Тема" содержит
* Has attachments (optional of specific type)
* Header contains
* Заголовок содержит
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Относительное время (получения) между
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1735,15 +1741,15 @@ Note that [dot all mode](https://developer.android.com/reference/java/util/regex
You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Пометить прочитанным
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Скрыть
* Подавить уведомление
* Отложить
* В избранное
* Set importance (local priority)
* Add keyword
* Move
* Добавить ключ (слово)
* Переместить
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2000,7 +2006,7 @@ To authorize a Yahoo, AOL, or Sky account you will need to create an app passwor
Please see [this FAQ](#user-content-faq111) about OAuth support.
Смотрите [этот FAQ](#user-content-faq111) о поддержке OAuth.
Note that Yahoo, AOL, and Sky do not support standard push messages. The Yahoo email app uses a proprietary, undocumented protocol for push messages.
@ -2084,7 +2090,7 @@ If you need to save on storage space, you can limit the number of days messages
<aname="faq94"></a>
**(94) What does the red/orange stripe at the end of the header mean?**
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92).
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. См. также [этот FAQ](#user-content-faq92).
<br/>
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2217,7 +2223,7 @@ Depending on what you want, the notification settings *Let the number of new mes
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
Some launchers display a dot or a '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a *badge* for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot (badge) is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
Some launchers display a dot or a '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a *badge* for this notification. Это может быть вызвано ошибкой в лаунчере или в вашей версии Android. Please double check if the notification dot (badge) is disabled for the receive (service) notification channel. Вы можете перейти в настройки каналов уведомлений через настройки уведомлений FairEmail. Это может быть не очевидно, но для дополнительных настроек можно нажать на название канала.
FairEmail does send a new message count intent as well:
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2290,7 +2298,7 @@ FairEmail is an email client only, so you need to bring your own email address.
There are plenty of email providers to choose from. Which email provider is best for you depends on your wishes/requirements. Please see the websites of [Restore privacy](https://restoreprivacy.com/secure-email/) or [Privacy Tools](https://www.privacytools.io/providers/email/) for a list of privacy oriented email providers with advantages and disadvantages.
Some providers, like ProtonMail, Tutanota, use proprietary email protocols, which make it impossible to use third party email apps. Please see [this FAQ](#user-content-faq129) for more information.
Некоторые провайдеры, такие как ProtonMail, Tutanota, используют проприетарные протоколы электронной почты, что делает невозможным использование почтовых приложений сторонних производителей. Пожалуйста, смотрите [этот FAQ](#user-content-faq129) для получения дополнительной информации.
Using your own (custom) domain name, which is supported by most email providers, will make it easier to switch to another email provider.
@ -2361,7 +2369,7 @@ Note that:
* Google does not expose details (name, e-mail, etc) about buyers to developers
* An app like FairEmail cannot select which Google account to use
* It may take a while until the Play store app has synchronized a purchase to another device
* Play Store purchases cannot be used without the Play Store, which is also not allowed by Play Store rules
* Покупки в Play Маркете не могут быть использованы без Play Маркета, что также запрещено правилами Play Маркета
If you cannot solve the problem with the purchase, you will have to contact Google about it.
@ -2437,9 +2445,9 @@ The message *Message too large or too complex to display* will be shown if there
*Message classification (version 1.1438+)*
Please see [this FAQ](#user-content-faq163) for details.
Пожалуйста, смотрите [этот FAQ](#user-content-faq163) для получения дополнительной информации.
Since this is an experimental feature, my advice is to start with just one folder.
Поскольку это экспериментальная функция, мой совет состоит в том, чтобы начать с одной папки.
<br/>
@ -2453,30 +2461,36 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
**(126) Можно ли отправлять предпросмотр сообщений на моём носителе?**
FairEmail fetches a message in two steps:
FairEmail получает сообщение в два этапа:
1. Fetch message headers
1. Fetch message text and attachments
Directly after the first step new messages will be notified. However, only until after the second step the message text will be available. FairEmail updates exiting notifications with a preview of the message text, but unfortunately wearable notifications cannot be updated.
Непосредственно после первого шага будут уведомления о новых сообщениях. Однако, только после второго шага будет доступен текст сообщения. FairEmail обновляется при выходе из уведомлений с предварительным просмотром текста сообщения, но, к сожалению, поддерживаемые уведомления не могут быть обновлены.
Since there is no guarantee that a message text will always be fetched directly after a message header, it is not possible to guarantee that a new message notification with a preview text will always be sent to a wearable.
Поскольку нет гарантии того, что текст сообщения всегда будет загружен непосредственно после заголовка сообщения, невозможно гарантировать, что новое уведомление с предварительным текстом всегда будет отправлено на носимое значение.
If you think this is good enough, you can enable the notification option *Only send notifications with a message preview to wearables* and if this does not work, you can try to enable the notification option *Show notifications with a preview text only*. Note that this applies to wearables not showing a preview text too, even when the Android Wear app says the notification has been sent (bridged).
Если вы думаете, что это достаточно хорошо, вы можете включить опцию уведомления *Отправлять уведомления только с предпросмотром сообщений на носимые устройства* и если это не работает, вы можете включить опцию уведомлений *Показывать уведомления только с текстом предварительного просмотра*. Обратите внимание, что это относится к носимым файлам и не показывает предварительный текст, даже если приложение Android Wear говорит, что уведомление было отправлено (соединение мостом).
If you want to have the full message text sent to your wearable, you can enable the notification option *Preview all text*. Note that some wearables are known to crash with this option enabled.
Если вы хотите отправить полный текст сообщения в ваше носимое устройство, вы можете включить опцию уведомления *Предпросмотр всего текста*. Обратите внимание, что некоторые носители могут быть повреждены при включенной опции.
If you use a Samsung wearable with the Galaxy Wearable (Samsung Gear) app, you might need to enable notifications for FairEmail when the setting *Notifications*, *Apps installed in the future* is turned off in this app.
Если вы используете носитель Samsung с приложением Galaxy Learable (Samsung Gear), вам может потребоваться включить уведомления для FairEmail , когда параметр *Уведомления*, *Приложения, установленные в будущем,* отключены в этом приложении.
<br/>
<aname="faq127"></a>
**(127) How can I fix 'Syntactically invalid HELO argument(s)'?**
(127) Как исправить «Синтаксически неверный аргумент (ы) HELO»?
The error*... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
Ошибка*... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
<br/>
@ -2503,7 +2517,7 @@ A series of lines with orangish or red texts with technical information means th
The warning *No server found at ...* means that there was no email server registered at the indicated domain name. Replying to the message might not be possible and might result in an error. This could indicate a falsified email address and/or spam.
The error*... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
Ошибка*... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid.
@ -2520,7 +2534,7 @@ If you read from left to right, swiping to the left will show the next message.
This behavior seems quite natural to me, also because it is similar to turning pages.
Anyway, there is a behavior setting to reverse the swipe direction.
Во всяком случае, есть настройка поведения для обратного направления свайпа.
<br/>
@ -2540,7 +2554,7 @@ Android might rate limit the notification sound, which can cause some new messag
The Microsoft Exchange ActiveSync protocol [is patented](https://en.wikipedia.org/wiki/Exchange_ActiveSync#Licensing) and can therefore not be supported. For this reason you won't find many, if any, other email clients supporting ActiveSync.
Note that the desciption of FairEmail starts with the remark that non-standard protocols, like Microsoft Exchange Web Services and Microsoft ActiveSync are not supported.
Обратите внимание, что описание FairEmail начинается с отметки, что нестандартные протоколы, такие как Microsoft Exchange Web Services и Microsoft ActiveSync не поддерживаются.
<br/>
@ -2595,7 +2609,7 @@ You can reset all questions set to be not asked again in the miscellaneous setti
<aname="faq138"></a>
**(138) Can you add calendar/contact/tasks/notes management?**
Calendar, contact, task and note management can better be done by a separate, specialized app. Note that FairEmail is a specialized email app, not an office suite.
Calendar, contact, task and note management can better be done by a separate, specialized app. Обратите внимание, что FairEmail является специализированным почтовым приложением, а не офисным программным комплексом.
Also, I prefer to do a few things very well, instead of many things only half. Moreover, from a security perspective, it is not a good idea to grant many permissions to a single app.
@ -2615,8 +2629,8 @@ In fact this Microsoft Exchange specific error is an incorrect error message cau
The error *User is authenticated but not connected* might occur if:
* Push messages are enabled for too many folders: see [this FAQ](#user-content-faq23) for more information and a workaround
* The account password was changed: changing it in FairEmail too should fix the problem
* Push-сообщения включены для слишком большого числа папок: смотрите [этот FAQ](#user-content-faq23) для получения дополнительной информации об обходном пути
* Пароль учетной записи был изменен: изменение его и в FairEmail должно исправить проблему
* An alias email address is being used as username instead of the primary email address
* An incorrect login scheme is being used for a shared mailbox: the right scheme is *username@domain\SharedMailboxAlias*
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Учётная запись:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Папка:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Отправитель:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2721,11 +2735,11 @@ Setting a notification sound for an account, folder or sender requires Android 8
<aname="faq146"></a>
**(146) How can I fix incorrect message times?**
Since the sent date/time is optional and can be manipulated by the sender, FairEmail uses the server received date/time by default.
Так как дата/время отправки являются необязательными и могут быть искажены отправителем, FairEmail по умолчанию использует дату/время получения сервером.
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
Иногда сервер получает неверную дату/время, главным образом потому, что сообщения были неправильно импортированы с другого сервера, а иногда и из-за ошибки на сервере электронной почты.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup, tap Accounts, tap account, tap Advanced.
В этих редких случаях можно позволить FairEmail использовать дату/время либо из заголовка *Date* (время отправки), либо из заголовка *Received* в качестве обходного варианта. This can be changed in the advanced account settings: Settings, tap Manual setup, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -2736,11 +2750,11 @@ This will not change the time of already synchronized messages. To solve this, l
You likely came here because you are using a third party build of FairEmail.
There is **only support** on the latest Play store version, the latest GitHub release and the F-Droid build, but **only if** the version number of the F-Droid build is the same as the version number of the latest GitHub release.
**Поддерживается только** последняя версия Play Store, последняя версия GitHub и сборка F-Droid, но **только если** номер версии сборки F-Droid совпадает с номером версии последнего релиза GitHub.
F-Droid builds irregularly, which can be problematic when there is an important update. Therefore you are advised to switch to the GitHub release.
The F-Droid version is built from the same source code, but signed differently. This means that all features are available in the F-Droid version too, except for using the Gmail quick setup wizard because Google approved (and allows) one app signature only. For all other email providers, OAuth access is only available in Play Store versions and Github releases, as the email providers only permit the use of OAuth for official builds.
The F-Droid version is built from the same source code, but signed differently. Это означает, что все функции доступны и в версии F-Droid, за исключением использования мастера быстрой настройки Gmail, так как Google одобрил (и позволяет) только одну подпись приложения. For all other email providers, OAuth access is only available in Play Store versions and Github releases, as the email providers only permit the use of OAuth for official builds.
Note that you'll need to uninstall the F-Droid build first before you can install a GitHub release because Android refuses to install the same app with a different signature for security reasons.
@ -2748,7 +2762,7 @@ Note that the GitHub version will automatically check for updates. When desired,
Please [see here](https://github.com/M66B/FairEmail/blob/master/README.md#user-content-downloads) for all download options.
If you have a problem with the F-Droid build, please check if there is a newer GitHub version first.
Если у вас есть проблемы с сборкой F-Droid, пожалуйста, проверьте наличие новой версии GitHub.
<br/>
@ -2898,7 +2912,7 @@ Tracking images will be disabled only if the corresponding main 'disable' option
Tracking images will not be recognized when the domain is classified as '*Content*', see [here](https://disconnect.me/trackerprotection#trackers-we-dont-block) for more information.
This command can be sent to FairEmail from an automation app to update the protection lists:
Эта команда может быть отправлена в FairEmail из приложения автоматизации для обновления списков защиты:
```
(adb shell) am start-foreground-service -a eu.faircode.email.DISCONNECT.ME
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2950,7 +2968,7 @@ You can enable message classification in the miscellaneous settings. This will e
Each folder has an option *Automatically move classified messages to this folder* ('auto classification' for short). When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved.
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92).
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). См. также [этот FAQ](#user-content-faq92).
A practical example: suppose there is a folder 'marketing' and auto message classification is enabled for this folder. Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text).
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Only the latest Play store version and latest GitHub release are supported. The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release. This also means that downgrading is not supported.
Поддерживается только последняя версия Play и последняя версия GitHub. The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release. Это также означает, что понижение версии не поддерживается.
There is no support on things that are not directly related to FairEmail.
There is no support on building and developing things by yourself.
Requested features should:
Запрошенные функции должны:
* be usefulto most people
* not complicate the usage of FairEmail
* fit within the philosophy of FairEmail (privacy oriented, security minded)
* comply with common standards (IMAP, SMTP, etc)
Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long term feasible.
Характеристики, не удовлетворяющие этим требованиям, скорее всего, будут отклонены. This is also to keep maintenance and support in the long term feasible.
If you have a question, want to request a feature or report a bug, **please use [this form](https://contact.faircode.eu/?product=fairemailsupport)**.
GitHub issues are disabled due to frequent misusage.
Issues на GitHub отключены из-за частых злоупотреблений.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Všeobecné*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Všeobecné*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Overenie zlyhalo ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Overenie zlyhalo ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Overenie zlyhalo ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Všeobecné*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Adresát obsahuje
* Predmet obsahuje
* Has attachments (optional of specific type)
* Header contains
* Hlavička obsahuje
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Relatívny čas (prijaté) v rozmedzí
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Skryť
* Potlačiť oznámenie
* Odložiť
* Pridať hviezdičku
* Set importance (local priority)
* Add keyword
* Move
* Pridať kľúčové slovo
* Presunúť
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Účet:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Priečinok:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Odosielateľ:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Splošno*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Splošno*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Splošno*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Prejemnik vsebuje
* Zadeva vsebuje
* Has attachments (optional of specific type)
* Header contains
* Glava vsebuje
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Skrij
* Utišaj obvestilo
* Dremež
* Dodaj zvezdico
* Set importance (local priority)
* Add keyword
* Move
* Dodaj ključno besedo
* Premakni
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Račun:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Mapa:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Pošiljatelju:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1743,7 +1749,7 @@ You can select one of these actions to apply to matching messages:
* Add star
* Set importance (local priority)
* Add keyword
* Move
* Zhvendos
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Опште*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Опште*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Неуспела провера идентитета ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Неуспела провера идентитета ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Неуспела провера идентитета ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Опште*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Прималац садржи
* Наслов садржи
* Has attachments (optional of specific type)
* Header contains
* Заглавље садржи
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Сакриј
* Потисни обавештење
* Одложи
* Додај звездицу
* Set importance (local priority)
* Add keyword
* Move
* Додај кључну реч
* Премести
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Налог:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Фасцикла:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Пошиљаоцу:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Om du har en fråga, vänligen kontrollera de vanligaste ställda frågorna först. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
Om du har en fråga, vänligen kontrollera de vanligaste ställda frågorna först. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -20,25 +20,25 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
I de flesta fall kommer snabbinstallationen att automatiskt kunna identifiera rätt konfiguration.
Om snabbinstallationen misslyckas, måste du manuellt konfigurera ett konto (för att ta emot e-post) och en identitet (för att skicka e-post). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Om snabbinstallationen misslyckas, måste du manuellt konfigurera ett konto (för att ta emot e-post) och en identitet (för att skicka e-post). För detta behöver du IMAP- och SMTP-server adresser och portnummer, om SSL/TLS eller STARTTLS ska användas och ditt användarnamn (vanligast, men inte alltid, din e-postadress) och ditt lösenord.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Söker efter *IMAP* och namnet på leverantören är oftast tillräckligt för att hitta rätt dokumentation.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
I vissa fall måste du aktivera extern åtkomst till ditt konto och/eller använda ett speciellt (app) lösenord, till exempel när tvåfaktorsautentisering är aktiverad.
For authorizing:
För auktorisering:
* Gmail / G suite, se [fråga 6](#user-content-faq6)
* Outlook / Live / Hotmail, se [fråga 14](#user-content-faq14)
* Office 365, se [fråga 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, se [fråga 8](#user-content-faq8)
* Yahoo, AOL och Sky, se [fråga 88](#user-content-faq88)
* Apple iCloud, se [fråga 148](#user-content-faq148)
* Free.fr, se [fråga 157](#user-content-faq157)
Please see [here](#user-content-faq22) for common error messages and solutions.
Se [här](#user-content-faq22) för vanliga felmeddelanden och lösningar.
Related questions:
Relaterade frågor:
* [Stöds OAuth?](#user-content-faq111)
* [Varför stöds inte ActiveSync?](#user-content-faq133)
@ -118,11 +118,11 @@ Related questions:
* ~~Stöd för S/MIME~~
* ~~Sök efter inställningar~~
Anything on this list is in random order and *might* be added in the near future.
Allt på denna lista är i slumpmässig ordning och *kan* läggas till inom en snar framtid.
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
Designen bygger på många diskussioner och om du vill kan du diskutera det [i detta forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) också. Målet med designen är att vara minimalistisk (inga onödiga menyer, knappar, etc) och icke distraherande (inga snygga färger, animationer, etc). Allt som visas ska vara användbara på ett eller annat sätt och bör vara noggrant placerade för enkel användning. Typsnitt, storlekar, färger etc bör vara material design när det är möjligt.
@ -291,12 +291,12 @@ The design is based on many discussions and if you like you can discuss about it
* [(165) Is Android Auto supported?](#user-content-faq165)
* [(166) Can I snooze a message across multiple devices?](#user-content-faq166)
[I have another question.](#user-content-support)
[Jag har en annan fråga.](#user-content-support)
<aname="faq1"></a>
**(1) Which permissions are needed and why?**
**(1) Vilka behörigheter behövs och varför?**
The following Android permissions are needed:
Följande Android-behörigheter behövs:
* *har full nätverksåtkomst* (INTERNET): för att skicka och ta emot e-post
* *visa nätverksanslutningar* (ACCESS_NETWORK_STATE): för att övervaka ändringar av internetanslutningar
@ -306,15 +306,15 @@ The following Android permissions are needed:
* *i-app fakturering* (BILLING): för att tillåta i-app köp
* *schedule exact alarm* (SCHEDULE_EXACT_ALARM): to use exact alarm scheduling (Android 12 and later)
* Optional: *read your contacts* (READ_CONTACTS): to auto complete addresses, to show contact photos and [to pick contacts](https://developer.android.com/guide/components/intents-common#PickContactDat)
* Optional: *read the contents of your SD card* (READ_EXTERNAL_STORAGE): to accept files from other, outdated apps, see also [this FAQ](#user-content-faq49)
* Optional: *use fingerprint hardware* (USE_FINGERPRINT) and use *biometric hardware* (USE_BIOMETRIC): to use biometric authentication
* Optional: *find accounts on the device* (GET_ACCOUNTS): to select an account when using the Gmail quick setup
* Android 5.1 Lollipop and before: *use accounts on the device* (USE_CREDENTIALS): to select an account when using the Gmail quick setup (not requested on later Android versions)
* Android 5.1 Lollipop and before: *Read profile* (READ_PROFILE): to read your name when using the Gmail quick setup (not requested on later Android versions)
* Valfritt: *läs innehållet på ditt SD-kort* (READ_EXTERNAL_STORAGE): för att acceptera filer från andra, ej uppdaterade appar, se även [denna FAQ](#user-content-faq49)
* Valfritt: *använd maskinvara för fingeravtryck* (USE_FINGERPRINT) och använd *biometrisk hårdvara* (USE_BIOMETRIC): för att använda biometrisk autentisering
* Valfritt: *hitta konton på enheten* (GET_ACCOUNTS): för att välja ett konto när du använder Gmail snabbinställning
* Android 5. Lollipop och tidigare: *använda konton på enheten* (USE_CREDENTIALS): för att välja ett konto när du använder Gmail snabbinställning (inte begärt på senare Android-versioner)
* Android 5. Lollipop och tidigare: *Läs profil* (READ_PROFILE): för att läsa ditt namn när du använder Gmail snabbinställning (inte begärt på senare Android-versioner)
[Optional permissions](https://developer.android.com/training/permissions/requesting) are supported on Android 6 Marshmallow and later only. On earlier Android versions you will be asked to grant the optional permissions on installing FairEmail.
[Valfria behörigheter](https://developer.android.com/training/permissions/requesting) stöds endast på Android 6 Marshmallow och senare. På tidigare Android-versioner kommer du att bli ombedd att bevilja de valfria behörigheterna vid installation av FairEmail.
The following permissions are needed to show the count of unread messages as a badge (see also [this FAQ](#user-content-faq106)):
Följande behörigheter behövs för att visa antalet olästa meddelanden som ett märke (se även [denna FAQ](#user-content-faq106)):
FairEmail will keep a list of addresses you receive messages from and send messages to and will use this list for contact suggestions when no contacts permissions is granted to FairEmail. This means you can use FairEmail without the Android contacts provider (address book). Note that you can still pick contacts without granting contacts permissions to FairEmail, only suggesting contacts won't work without contacts permissions.
FairEmail kommer att skapa en lista över adresser som du tar emot meddelanden från och skickar meddelanden till och kommer att använda denna lista för kontaktförslag när inga kontaktbehörigheter beviljas till FairEmail. Detta innebär att du kan använda FairEmail utan tillgång till Android-kontakter (adressbok). Observera att du fortfarande kan välja kontakter utan att ge FairEmail tillåtelse att läsa kontakter, endast föreslå kontakter fungerar inte utan behörigheter för kontakter.
<br/>
<aname="faq2"></a>
**(2) Why is there a permanent notification shown?**
**(2) Varför visas en permanent avisering?**
A low priority permanent status bar notification with the number of accounts being monitored and the number of operations pending (see the next question) is shown to prevent Android from killing the service that takes care of continuous receiving email. This was [already necessary](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), but with the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow this is more than ever necessary. Doze mode will stop all apps when the screen is off for some time, unless the app did start a foreground service, which requires showing a status bar notification.
En avisering med låg prioritet permanent statusfält med antalet konton som övervakas och antalet pågående åtgärder (se nästa fråga) visas för att förhindra Android från att döda tjänsten som tar hand om kontinuerligt mottagande e-post. Detta var [redan nödvändigt](https://developer.android.com/reference/android/app/Service.html#startForeground(int,%20android.app.Notification)), men med införandet av [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) i Android 6 Marshmallow är detta mer än någonsin nödvändigt. Doze mode kommer att stoppa alla appar när skärmen är avstängd under en tid, om inte appen startade en förgrundstjänst, vilket kräver att en statusfältsnotis visas.
Most, if not all, other email apps don't show a notification with the "side effect" that new messages are often not or late being reported and that messages are not or late being sent.
De flesta, om inte alla, andra e-postappar visar inte en avisering med "sidoeffekter" att nya meddelanden ofta inte eller är sena att rapporteras och att meddelanden inte eller är sena att skickas.
Android shows icons of high priority status bar notifications first and will hide the icon of FairEmail's notification if there is no space to show icons anymore. In practice this means that the status bar notification doesn't take space in the status bar, unless there is space available.
Android visar ikoner med hög prioritet statusfältet meddelanden först och kommer att dölja ikonen för FairEmail's aviseringar om det inte finns något utrymme att visa ikoner längre. I praktiken innebär detta att aviseringen i statusfältet inte tar plats i statusfältet, om det inte finns utrymme tillgängligt.
The status bar notification can be disabled via the notification settings of FairEmail:
Aviseringen i statusfältet kan inaktiveras via inställningarna för FairEmail:
* Android 8 Oreo och senare: tryck på *Receive channel* -knappen och inaktivera kanalen via Android-inställningarna (detta kommer inte att inaktivera nya meddelanden)
* Android 7 Nougat och tidigare: aktiverat *Använd bakgrundstjänst för att synkronisera meddelanden*, men se till att läsa anmärkningen under inställningen
You can switch to periodically synchronization of messages in the receive settings to remove the notification, but be aware that this might use more battery power. See [here](#user-content-faq39) for more details about battery usage.
Du kan växla till periodisk synkronisering av meddelanden i mottagarinställningarna för att ta bort meddelandet, men var medveten om att detta kan använda mer batteridrift. Se [här](#user-content-faq39) för mer information om batterianvändning.
Android 8 Oreo might also show a status bar notification with the text *Apps are running in the background*. Please see [here](https://www.reddit.com/r/Android/comments/7vw7l4/psa_turn_off_background_apps_notification/) about how you can disable this notification.
Android 8 Oreo kan också visa ett meddelande i statusfältet med texten *Apps körs i bakgrunden*. Se [här](https://www.reddit.com/r/Android/comments/7vw7l4/psa_turn_off_background_apps_notification/) om hur du kan inaktivera detta meddelande.
Some people suggested to use [Firebase Cloud Messaging](https://firebase.google.com/docs/cloud-messaging/) (FCM) instead of an Android service with a status bar notification, but this would require email providers to send FCM messages or a central server where all messages are collected sending FCM messages. The first is not going to happen and the last would have significant privacy implications.
Vissa har föreslagit att använda [Firebase Cloud Messaging](https://firebase.google.com/docs/cloud-messaging/) (FCM) istället för en Android-tjänst med en statusfältsnotis, men detta skulle kräva att e-postleverantörer skickar FCM-meddelanden eller en central server där alla meddelanden samlas in för att skicka FCM-meddelanden. Den första kommer inte att hända och den sista skulle få betydande konsekvenser för integriteten.
If you came here by clicking on the notification, you should know that the next click will open the unified inbox.
Om du kom hit genom att klicka på aviseringen, bör du veta att nästa klick kommer att öppna den enhetliga inkorgen.
<br/>
<aname="faq3"></a>
**(3) What are operations and why are they pending?**
**(3) Vad är åtgärder och varför väntar de?**
The low priority status bar notification shows the number of pending operations, which can be:
Meddelandet med låg prioritet visar antalet pågående åtgärder, som kan vara:
* *lägg till*: lägg till meddelande i fjärrmapp
* *flytta*: flytta meddelande till en annan fjärrmapp
@ -388,16 +388,16 @@ The low priority status bar notification shows the number of pending operations,
* *regel*: exekvera regel på text
* *expunge*: permanently delete messages
Operations are processed only when there is a connection to the email server or when manually synchronizing. See also [this FAQ](#user-content-faq16).
Åtgärder behandlas endast när det finns en anslutning till e-postservern eller vid manuell synkronisering. Se även [denna FAQ](#user-content-faq16).
<br/>
<aname="faq4"></a>
**(4) How can I use an invalid security certificate / empty password / plain text connection?**
**(4) Hur kan jag använda ett ogiltigt säkerhetsintyg / tomt lösenord / plain text-anslutning?**
*... Untrusted ... not in certificate ...*
*... Obetrodd ... inte i certifikat ...*
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
*... Ogiltigt säkerhetscertifikat (Kan inte verifiera serverns identitet) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup). Please see the documentation of the email provider about the right host name.
@ -470,7 +470,7 @@ In the display section of the settings you can enable or disable for example:
* *Automatically show original message for known contacts*: to automatically show original messages for contacts on your device, please read [this FAQ](#user-content-faq35)
* *Automatically show images for known contacts*: to automatically show images for contacts on your device, please read [this FAQ](#user-content-faq35)
Note that messages can be previewed only when the message text was downloaded. Larger message texts are not downloaded by default on metered (generally mobile) networks. You can change this in the connection settings.
Note that messages can be previewed only when the message text was downloaded. Larger message texts are not downloaded by default on metered (generally mobile) networks. Du kan ändra detta i anslutningsinställningarna.
Some people ask:
@ -492,9 +492,11 @@ If you don't want to use or can't use an on-device Google account, for example o
This Google security check is triggered more often with *less secure apps* enabled, less with an app password, and hardly when using an on-device account (OAuth).
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Se [denna FAQ](#user-content-faq111) om varför endast konton på enheten kan användas.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
Note that an app specific password is required when two factor authentication is enabled.
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Allmänt*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -535,7 +537,7 @@ See [here](https://support.google.com/mail/answer/7126229) for Google's instruct
Sent messages are normally moved from the outbox to the sent folder as soon as your provider adds sent messages to the sent folder. This requires a sent folder to be selected in the account settings and the sent folder to be set to synchronizing.
Some providers do not keep track of sent messages or the used SMTP server might not be related to the provider. In these cases FairEmail, will automatically add sent messages to the sent folder on synchronizing the sent folder, which will happen after a message have been sent. Note that this will result in extra internet traffic.
Some providers do not keep track of sent messages or the used SMTP server might not be related to the provider. I dessa fall kommer FairEmail, automatiskt lägga till meddelanden till den skickat vid synkronisering av mappen, vilket kommer att hända efter att ett meddelande har skickats. Note that this will result in extra internet traffic.
~~If this doesn't happen, your provider might not keep track of sent messages or you might be using an SMTP server not related to the provider.~~ ~~In these cases you can enable the advanced identity setting *Store sent messages* to let FairEmail add sent messages to the sent folder right after sending a message.~~~~Note that enabling this setting might result in duplicate messages if your provider adds sent messages to the sent folder too.~~ ~~Also beware that enabling this setting will result in extra data usage, especially when when sending messages with large attachments.~~
@ -575,7 +577,7 @@ Alternatively, you can enable *Allow editing sender address* in the advanced set
FairEmail will automatically update the passwords of related identities when you update the password of the associated account or a related identity.
See [this FAQ](#user-content-faq33) on editing the username of email addresses.
Se [denna FAQ](#user-content-faq33) om hur du redigerar användarnamnet för e-postadresser.
<br/>
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Allmänt*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -648,7 +650,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: on some Android versions / devices it is necessary to enable *Show popups while running in background* in the additional permissions of the Android app settings of the OpenKeychain app. Without this permission the draft will be saved, but the OpenKeychain popup to confirm/select might not appear.
FairEmail will send the [Autocrypt](https://autocrypt.org/) header for use by other email clients, but only for signed and encrypted messages because too many email servers have problems with the often long Autocrypt header. Note that the most secure way to start an encrypted email exchange is by sending signed messages first. Received Autocrypt headers will be sent to the OpenKeychain app for storage on verifying a signature or decrypting a message.
FairEmail kommer att skicka [Autocrypt](https://autocrypt.org/) header för användning av andra e-postklienter, men bara för signerade och krypterade meddelanden eftersom för många e-postservrar har problem med det långa Autocrypt header. Observera att det säkraste sättet att starta ett krypterat e-postutbyte är genom att skicka signerade meddelanden först. Received Autocrypt headers will be sent to the OpenKeychain app for storage on verifying a signature or decrypting a message.
Although this shouldn't be necessary for most email clients, you can attach your public key to a message and if you use *.key* as extension, the mime type will correctly be *application/pgp-keys*.
@ -682,7 +684,7 @@ Note that certificates can contains multiple keys for multiple purposes, for ex
Note that S/MIMEsigning with other algorithms than RSA is supported, but be aware that other email clients might not support this. S/MIME encryption is possible with asymmetric algorithms only, which means in practice using RSA.
The default encryption method is PGP, but the last used encryption method will be remembered for the selected identity for the next time. You can long press on the send button to change the encryption method for an identity. If you use both PGP and S/MIME encryption for the same email address, it might be useful to copy the identity, so you can change the encryption method by selecting one of the two identities. You can long press an identity in the list of identities (via manual setup in the main setup screen) to copy an identity.
Standardkrypteringsmetoden är PGP, men den senast använda krypteringsmetoden kommer att bli ihågkommen för den valda identiteten för nästa gång. You can long press on the send button to change the encryption method for an identity. If you use both PGP and S/MIME encryption for the same email address, it might be useful to copy the identity, so you can change the encryption method by selecting one of the two identities. You can long press an identity in the list of identities (via manual setup in the main setup screen) to copy an identity.
To allow different private keys for the same email address, FairEmail will always let you select a key when there are multiple identities with the same email address for the same account.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -831,7 +833,7 @@ Some Android versions stop apps and services too aggressively. See [this dedicat
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
Vid flera efterföljande anslutningsfel, FairEmail kommer att vila allt längre för att inte tömma batteriet på din enhet. This is described in [this FAQ](#user-content-faq123).
<br/>
@ -847,7 +849,7 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<aname="faq18"></a>
**(18) Why is the message preview not always shown?**
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
The preview of the message text cannot be shown if the message body has not been downloaded yet. Se även [denna FAQ](#user-content-faq15).
<br/>
@ -909,7 +911,7 @@ There are general errors and errors specific to Gmail accounts (see below).
**General errors**
<aname="authfailed"></a>
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Vissa lösenordshanterare är kända för att göra detta felaktigt. Användarnamnet kan vara skiftlägeskänsligt, så försök endast med små bokstäver. Lösenordet är nästan alltid skiftlägeskänsligt. Vissa leverantörer kräver att du använder ett applösenord istället för kontots lösenord, så kontrollera dokumentationen av leverantören. Ibland är det nödvändigt att aktivera extern åtkomst (IMAP/SMTP) på leverantörens webbplats först. Andra möjliga orsaker är att kontot blockeras eller att inloggningen på något sätt har begränsats administrativt. till exempel genom att tillåta inloggning från vissa nätverk/IP-adresser.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
@ -929,11 +931,11 @@ The error *... Host is unresolved ...*, *... Unable to resolve host ...* or *...
The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
The errors*... BYE Logging out ...*, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
Felen*... BYE Logging out ...*, *... Connection reset ...* mean that the email server or something between the email server and the app, for example a router or a firewall (app), actively terminated an existing connection.
The error *... Connection closed by peer ...* might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
The errors*... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
Felen*... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.
<aname="connectiondropped"></a>
The error *... Connection dropped by server? ...* means that the email server unexpectedly terminated the connection. This sometimes happen when there were too many connections in a too short time or when a wrong password was used for too many times. In this case, please make sure your password is correct and disable receiving in the receive settings for about 30 minutes and try again. If needed, see [this FAQ](#user-content-faq23) about how you can reduce the number of connections.
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -960,7 +964,7 @@ Possible causes are:
* The host name or port number is invalid
* Det är problem med internetanslutningen
* Det är problem med att slå upp domännamn (Yandex: försök att inaktivera privata DNS i Android-inställningarna)
* The email server is refusing to accept (external) connections
* E-postservern vägrar att acceptera (externa) anslutningar
* The email server is refusing to accept a message, for example because it is too large or contains unacceptable links
* There are too many connections to the server, see also the next question
@ -981,7 +985,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
* *554 5.7.1 ... not permitted to relay* means that the email server does not recognize the username/email address. Please double check the host name and username/email address in the identity settings.
* *550 Spam message rejected because IP is listed by ...* means that the email server rejected to send a message from the current (public) network address because it was misused to send spam by (hopefully) somebody else before. Please try to enable flight mode for 10 minutes to acquire a new network address.
* *550 We're sorry, but we can't send your email. Either the subject matter, a link, or an attachment potentially contains spam, or phishing or malware.* means that the email provider considers an outgoing message as harmful.
* *571 5.7.1 Message contains spam or virus or sender is blocked ...* means that the email server considered an outgoing message as spam. This probably means that the spam filters of the email server are too strict. You'll need to contact the email provider for support on this.
* *571 5.7.1 Meddelandet innehåller skräppost eller virus eller en blockerad avsändare ...* det innebär att e-postservern anser att ett utgående meddelande är skräppost. Detta innebär förmodligen att skräppostfiltren på e-postservern är för stränga. Du måste kontakta e-postleverantören för att få support om detta.
* *451 4.7.0 Temporary server error. Please try again later. PRX4 ...*: please [see here](https://www.limilabs.com/blog/office365-temporary-server-error-please-try-again-later-prx4) or [see here](https://judeperera.wordpress.com/2019/10/11/fixing-451-4-7-0-temporary-server-error-please-try-again-later-prx4/).
* *571 5.7.1 Relay access denied*: please double check the username and email address in the advanced identity settings (via the manual setup).
@ -1000,15 +1004,17 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Autentisering misslyckades ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
Felen *... Autentisering misslyckades ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Autentisering misslyckades ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ... /0> kan orsakas av inskrivning i [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*För att läsa din e-post, du kan (måste) använda Gmail - Du kommer inte att kunna använda ditt Google-konto med några (alla) appar & tjänster som kräver åtkomst till känsliga data som din e-post*", se [här](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).</p>
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Allmänt*
Alerts are warning messages sent by email servers.
@ -1082,7 +1088,7 @@ If you would like your name or alias to be included in the list of contributors
<br/>
<aname="faq27"></a>
**(27) How can I distinguish between embedded and external images?**
**(27) Hur kan jag skilja mellan inbäddade och externa bilder?**
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1189,7 +1195,7 @@ Note that identities needs to be enabled to be able to be matched and that ident
Matching will be done only once on receiving a message, so changing the configuration will not change existing messages. You could clear local messages by long pressing a folder in the folder list and synchronize the messages again though.
It is possible to configure a [regex](https://en.wikipedia.org/wiki/Regular_expression) in the identity settings to match **the username** of an email address (the part before the @ sign).
Det är möjligt att konfigurera en [regex](https://en.wikipedia.org/wiki/Regular_expression) i identitetsinställningarna för att matcha **användarnamnet** för en e-postadress (delen före @-tecknet).
Note that the domain name (the parts after the @ sign) always needs to be equal to the domain name of the identity.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1311,12 +1317,12 @@ It is inevitable that data will be used to synchronize messages.
If the connection to the email server is lost, FairEmail will always synchronize the messages again to make sure no messages were missed. If the connection is unstable, this can result in extra data usage. In this case, it is a good idea to decrease the number of days to synchronize messages to a minimum (see the previous question) or to switch to periodically synchronizing of messages (receive settings).
To reduce data usage, you could change these advanced receive settings:
För att minska dataanvändningen kan du ändra dessa avancerade mottagningsinställningar:
* Check if old messages were removed from the server: disable
* Synchronize (shared) folder list: disable
* Kontrollera om gamla meddelanden har tagits bort från servern: inaktivera
* Synkronisera (delad) mapplista: inaktivera
By default FairEmail does not download message texts and attachments larger than 256 KiB when there is a metered (mobile or paid Wi-Fi) internet connection. You can change this in the connection settings.
Som standard laddar FairEmail inte ned meddelanden och bilagor större än 256 KiB när det inte finns Wi-Fi internetanslutning. Du kan ändra detta i anslutningsinställningarna.
<br/>
@ -1331,13 +1337,13 @@ Most providers provide encrypted connections using different ports, typically po
If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
See also [this FAQ](#user-content-faq4).
Se även [denna FAQ](#user-content-faq4).
The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.
The error '*Handshake failed ... HANDSHAKE_FAILURE_ON_CLIENT_HELLO ...*' might be caused by the provider still using RC4, which isn't supported since [Android 7](https://developer.android.com/about/versions/nougat/android-7.0-changes.html#tls-ssl) anymore.
The error '*Handshake failed ... UNSUPPORTED_PROTOCOL or TLSV1_ALERT_PROTOCOL_VERSION ...*' might be caused by enabling hardening connections in the connection settings or by Android not supporting older protocols anymore, like SSLv3.
The error '*Handshake failed ... UNSUPPORTED_PROTOCOL eller TLSV1_ALERT_PROTOCOL_VERSION ...*' kan orsakas av aktivering av härdning av anslutningar i anslutningsinställningarna eller av Android som inte stödjer äldre protokoll längre, som SSLv3.
Android 8 Oreo and later [do not support](https://developer.android.com/about/versions/oreo/android-8.0-changes#security-all) SSLv3 anymore. There is no way to workaround lacking RC4 and SSLv3 support because it has completely been removed from Android (which should say something).
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Mottagare innehåller
* Ämnet innehåller
* Has attachments (optional of specific type)
* Header contains
* Sidhuvud innehåller
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Relativ tid (mottagen) mellan
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Dölj
* Dämpa avisering
* Slumra
* Lägg till stjärna
* Set importance (local priority)
* Add keyword
* Move
* Lägg till nyckelord
* Flytta
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1751,11 +1757,11 @@ You can select one of these actions to apply to matching messages:
An error in a rule condition can lead to a disaster, therefore irreversible actions are not supported.
Rules are applied directly after the message header has been fetched, but before the message text has been downloaded, so it is not possible to apply conditions to the message text. Note that large message texts are downloaded on demand on a metered connection to save on data usage.
Reglerna tillämpas direkt efter att meddelandehuvudet har hämtats, men innan meddelandetexten har hämtats, så det är inte möjligt att tillämpa villkoren på meddelandetexten. Note that large message texts are downloaded on demand on a metered connection to save on data usage.
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -1990,15 +1996,15 @@ If the account authorization has expired, you will have to select the account ag
<br/>
<aname="faq88"></a>
**(88) How can I use a Yahoo, AOL or Sky account?**
**(88) Hur kan jag använda ett Yahoo, AOL eller Sky-konto?**
The preferred way to set up a Yahoo account is by using the quick setup wizard, which will use OAuth instead of a password and is therefore safer (and easier as well).
To authorize a Yahoo, AOL, or Sky account you will need to create an app password. For instructions, please see here:
Please see [this FAQ](#user-content-faq111) about OAuth support.
@ -2084,7 +2090,7 @@ If you need to save on storage space, you can limit the number of days messages
<aname="faq94"></a>
**(94) What does the red/orange stripe at the end of the header mean?**
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92).
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. Se även [denna FAQ](#user-content-faq92).
<br/>
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,16 +2287,18 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
**(112) Which email provider do you recommend?**
FairEmail is an email client only, so you need to bring your own email address. Note that this is clearly mentioned in the app description.
FairEmail är bara en e-postklient, så du måste ta med din egen e-postadress. Note that this is clearly mentioned in the app description.
There are plenty of email providers to choose from. Which email provider is best for you depends on your wishes/requirements. Please see the websites of [Restore privacy](https://restoreprivacy.com/secure-email/) or [Privacy Tools](https://www.privacytools.io/providers/email/) for a list of privacy oriented email providers with advantages and disadvantages.
Det finns gott om e-postleverantörer att välja mellan. Vilken e-postleverantör som är bäst för dig beror på dina önskemål/krav. Please see the websites of [Restore privacy](https://restoreprivacy.com/secure-email/) or [Privacy Tools](https://www.privacytools.io/providers/email/) for a list of privacy oriented email providers with advantages and disadvantages.
Some providers, like ProtonMail, Tutanota, use proprietary email protocols, which make it impossible to use third party email apps. Please see [this FAQ](#user-content-faq129) for more information.
Vissa leverantörer, som ProtonMail, Tutanota, använder egenutvecklade e-postprotokoll, vilket gör det omöjligt att använda tredje parts e-postappar. Se [denna FAQ](#user-content-faq129) för mer information.
Using your own (custom) domain name, which is supported by most email providers, will make it easier to switch to another email provider.
@ -2349,7 +2357,7 @@ Google manages all purchases, so as a developer I have little control over purch
* Make sure you installed FairEmail via the right Google account if you configured multiple Google accounts on your device
* Make sure the Play store app is up to date, please [see here](https://support.google.com/googleplay/answer/1050566?hl=en)
* Open the Play store app and wait at least a minute to give it time to synchronize with the Google servers
* Open FairEmail and navigate to the pro features screen to let FairEmail check the purchases; sometimes it help to tap the *buy* button
* Öppna FairEmail och navigera till skärmen pro funktioner för att låta FairEmail kontrollera köpen; ibland hjälper det att trycka på *köpa* -knappen
You can also try to clear the cache of the Play store app via the Android apps settings. Restarting the device might be necessary to let the Play store recognize the purchase correctly.
@ -2361,7 +2369,7 @@ Note that:
* Google does not expose details (name, e-mail, etc) about buyers to developers
* An app like FairEmail cannot select which Google account to use
* It may take a while until the Play store app has synchronized a purchase to another device
* Play Store purchases cannot be used without the Play Store, which is also not allowed by Play Store rules
* Play Store-köp kan inte användas utan Play Store, vilket inte heller är tillåtet enligt Play Store-reglerna
If you cannot solve the problem with the purchase, you will have to contact Google about it.
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2595,7 +2609,7 @@ You can reset all questions set to be not asked again in the miscellaneous setti
<aname="faq138"></a>
**(138) Can you add calendar/contact/tasks/notes management?**
Calendar, contact, task and note management can better be done by a separate, specialized app. Note that FairEmail is a specialized email app, not an office suite.
Calendar, contact, task and note management can better be done by a separate, specialized app. Observera att FairEmail är en specialiserad e-postapp, inte en kontorssvit.
Also, I prefer to do a few things very well, instead of many things only half. Moreover, from a security perspective, it is not a good idea to grant many permissions to a single app.
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Konto:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Mapp:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Avsändaren:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2721,11 +2735,11 @@ Setting a notification sound for an account, folder or sender requires Android 8
<aname="faq146"></a>
**(146) How can I fix incorrect message times?**
Since the sent date/time is optional and can be manipulated by the sender, FairEmail uses the server received date/time by default.
Eftersom det skickade datumet/tiden är valfri och kan manipuleras av avsändaren, FairEmail använder mottagen datum/tid från servern som standard.
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
Ibland är mottagen datum/tid från servern felaktig, främst på grund av att meddelanden importerades felaktigt från en annan server och ibland på grund av ett fel i e-postservern.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup, tap Accounts, tap account, tap Advanced.
I sällsynta fall, är det möjligt att låta FairEmail använda antingen datum/tid från *Datum* headern (skickad tid) eller från headern *Mottaget* som en lösning. This can be changed in the advanced account settings: Settings, tap Manual setup, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -2740,7 +2754,7 @@ There is **only support** on the latest Play store version, the latest GitHub re
F-Droid builds irregularly, which can be problematic when there is an important update. Therefore you are advised to switch to the GitHub release.
The F-Droid version is built from the same source code, but signed differently. This means that all features are available in the F-Droid version too, except for using the Gmail quick setup wizard because Google approved (and allows) one app signature only. For all other email providers, OAuth access is only available in Play Store versions and Github releases, as the email providers only permit the use of OAuth for official builds.
The F-Droid version is built from the same source code, but signed differently. Detta innebär att alla funktioner är tillgängliga i F-Droid versionen också, förutom att använda Gmail snabbinstallationsguide eftersom Google är godkänt (och tillåter) endast en app-signatur. For all other email providers, OAuth access is only available in Play Store versions and Github releases, as the email providers only permit the use of OAuth for official builds.
Note that you'll need to uninstall the F-Droid build first before you can install a GitHub release because Android refuses to install the same app with a different signature for security reasons.
@ -2748,7 +2762,7 @@ Note that the GitHub version will automatically check for updates. When desired,
Please [see here](https://github.com/M66B/FairEmail/blob/master/README.md#user-content-downloads) for all download options.
If you have a problem with the F-Droid build, please check if there is a newer GitHub version first.
Om du har problem med F-Droid build, kontrollera om det finns en nyare GitHub-version först.
<br/>
@ -2786,7 +2800,7 @@ Inserting new calendar events can be done without permissions with special [inte
<br/>
<aname="faq151"></a>
**(151) Can you add backup/restore of messages?**
**(151) Kan du lägga till säkerhetskopiering/återställning av meddelanden?**
An email client is meant to read and write messages, not to backup and restore messages. Note that breaking or losing your device, means losing your messages!
@ -2856,7 +2870,7 @@ An Office 365 account can be set up via the quick setup wizard and selecting *Of
If the wizard ends with *AUTHENTICATE failed*, IMAP and/or SMTP might be disabled for the account. In this case you should ask the administrator to enable IMAP and SMTP. The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365).
If you've enabled *security defaults* in your organization, you might need to enable the SMTP AUTH protocol. Please [see here](https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/authenticated-client-smtp-submission) about how to.
Om du har aktiverat *säkerhetsstandard* i din organisation kan du behöva aktivera SMTP AUTH-protokollet. Please [see here](https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/authenticated-client-smtp-submission) about how to.
<br/>
@ -2885,26 +2899,26 @@ To record voice notes, etc, the audio recorder needs to support [MediaStore.Audi
<br/>
<aname="faq159"></a>
**(159) What are Disconnect's tracker protection lists?**
**(159) Vad är Disconnect's spårningsskyddslistor?**
Please see [here](https://disconnect.me/trackerprotection) for more information about Disconnect's tracker protection lists.
Se [här](https://disconnect.me/trackerprotection) för mer information om Disconnect's spårarskyddslistor.
After downloading the lists in the privacy settings, the lists can optionally be used:
Efter att ha laddat ner listorna i sekretessinställningarna kan listorna användas valfritt:
* to warn about tracking links on opening links
* to recognize tracking images in messages
* att varna för spårningslänkar vid öppnande av länkar
* att känna igen spårningsbilder i meddelanden
Tracking images will be disabled only if the corresponding main 'disable' option is enabled.
Spårningsbilder kommer endast att inaktiveras om motsvarande huvudalternativ "inaktiveras" är aktiverat.
Tracking images will not be recognized when the domain is classified as '*Content*', see [here](https://disconnect.me/trackerprotection#trackers-we-dont-block) for more information.
Spårningsbilder kommer inte att kännas igen när domänen är klassificerad som '*Content*', se [här](https://disconnect.me/trackerprotection#trackers-we-dont-block) för mer information.
This command can be sent to FairEmail from an automation app to update the protection lists:
Detta kommando kan skickas till FairEmail från en automationsapp för att uppdatera skyddslistorna:
```
(adb shell) am start-foreground-service -a eu.faircode.email.DISCONNECT.ME
```
Updating once a week will probably be sufficient, please see [here](https://github.com/disconnectme/disconnect-tracking-protection/commits/master) for recent lists changes.
Uppdatering en gång i veckan kommer förmodligen att räcka, se [här](https://github.com/disconnectme/disconnect-tracking-protection/commits/master) för ändringar i de senaste listorna.
<br/>
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2950,7 +2968,7 @@ You can enable message classification in the miscellaneous settings. This will e
Each folder has an option *Automatically move classified messages to this folder* ('auto classification' for short). When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved.
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92).
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). Se även [denna FAQ](#user-content-faq92).
A practical example: suppose there is a folder 'marketing' and auto message classification is enabled for this folder. Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text).
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
* Notification actions: *Direct reply* and (mark as) *Read*
You can enable other notification actions too, if you like, but they are not supported by Android Auto.
@ -3023,28 +3041,42 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<h2><aname="get-support"></a>Get support</h2>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Få hjälp</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Only the latest Play store version and latest GitHub release are supported. The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release. This also means that downgrading is not supported.
Endast den senaste versionen av Play Store och den senaste versionen av GitHub stöds. The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release. Detta innebär också att nedgradering inte stöds.
There is no support on things that are not directly related to FairEmail.
There is no support on building and developing things by yourself.
Requested features should:
Begärda funktioner bör:
* be usefulto most people
* not complicate the usage of FairEmail
* fit within the philosophy of FairEmail (privacy oriented, security minded)
* comply with common standards (IMAP, SMTP, etc)
* vara användbar för de flesta användare
* inte komplicera användningen av FairEmail
* passar in i filosofin i FairEmail (integritetsorienterad, säkerhetsorienterad)
* följa gemensamma standarder (IMAP, SMTP, etc)
Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long term feasible.
Funktioner som inte uppfyller dessa krav kommer sannolikt att avvisas. This is also to keep maintenance and support in the long term feasible.
If you have a question, want to request a feature or report a bug, **please use [this form](https://contact.faircode.eu/?product=fairemailsupport)**.
GitHub issues are disabled due to frequent misusage.
GitHub-issues är inaktiverade på grund av frekvent missbruk.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*பொது*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*பொது*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*பொது*
Alerts are warning messages sent by email servers.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Sorunuzun olması halinde, öncelikle aşağıda yer alan sıkça sorulan soruları kontrol ediniz. [Sayfanın altında](#user-content-get-support) diğer soruları sormayı, özellikleri talep etmeyi ve hata bildirmeyi nasıl yapacağınızı öğrenebilirsiniz.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
Sorunuzun olması halinde, öncelikle aşağıda yer alan sıkça sorulan soruları kontrol ediniz. [Sayfanın altında](#user-content-get-support) diğer soruları sormayı, özellikleri talep etmeyi ve hata bildirmeyi nasıl yapacağınızı öğrenebilirsiniz.
## Dizin
@ -30,7 +30,7 @@ Yetkilendirmek için:
* Gmail / G Suite, [6. soru](#user-content-faq6)ya bakınız
* Outlook / Live / Hotmail, [14. soru](#user-content-faq14)ya bakınız
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, [8. soru](#user-content-faq8)ya bakınız
* Yahoo, AOL and Sky, [88. soru](#user-content-faq88)ya bakınız
* Apple iCloud, [148. soru](#user-content-faq148)ya bakınız
@ -76,7 +76,7 @@ Yaygın hata mesajları ve çözümleri için lütfen [burayı](#user-content-fa
* ~~A [bug in LineageOS](https://review.lineageos.org/c/LineageOS/android_frameworks_base/+/265273) sometimes causes a crash with *... java.lang.ArrayIndexOutOfBoundsException: length=...; index=... ...*.~~
* A bug in Nova Launcher on Android 5.x causes FairEmail to crash with a *java.lang.StackOverflowError* when Nova Launcher has access to the accessibility service.
* ~~The folder selector sometimes shows no folders for yet unknown reasons. This seems to be fixed.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. A workaround was added.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. Bir geçici çözüm eklendi. ~~
* ~~Encryption with YubiKey results into an infinite loop. This seems to be caused by a [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2507).~~
* Scrolling to an internally linked location in original messages does not work. This can't be fixed because the original message view is contained in a scrolling view.
* A preview of a message text doesn't (always) appear on Samsung watches because [setLocalOnly](https://developer.android.com/reference/androidx/core/app/NotificationCompat.Builder.html#setLocalOnly(boolean)) seem to be ignored. Message preview texts are known to be displayed correctly on Pebble 2, Fitbit Charge 3, Mi band 3, and Xiaomi Amazfit BIP wearables. See also [this FAQ](#user-content-faq126).
@ -291,12 +291,12 @@ Tasarım birçok tartışmaya dayanıyor ve isterseniz bunu [ bu forumda ](https
* [(165) Is Android Auto supported?](#user-content-faq165)
* [(166) Can I snooze a message across multiple devices?](#user-content-faq166)
[I have another question.](#user-content-support)
[Farklı bir sorum var.](#user-content-support)
<aname="faq1"></a>
**(1) Which permissions are needed and why?**
The following Android permissions are needed:
Aşağıdaki Android izinleri gereklidir:
* *have full network access* (INTERNET): to send and receive email
* *view network connections* (ACCESS_NETWORK_STATE): to monitor internet connectivity changes
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Genel*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Kimlik doğrulama başarısız ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Kimlik doğrulama başarısız ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Kimlik doğrulama başarısız ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Genel*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Alıcı içeriği
* Konu içeriği
* Has attachments (optional of specific type)
* Header contains
* Başlık içeriği
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1735,15 +1741,15 @@ Note that [dot all mode](https://developer.android.com/reference/java/util/regex
You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Okundu olarak işaretle
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Gizle
* Bildirimi gizle
* Ertele
* Yıldız Ekle
* Set importance (local priority)
* Add keyword
* Move
* Anahtar sözcük ekle
* Taşı
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1845,7 +1851,7 @@ For more complex schemes you could set one or more accounts to manual synchroniz
(adb shell) am start-foreground-service -a eu.faircode.email.POLL
```
For a specific account:
Spesifik bir hesap için:
```
(adb shell) am start-foreground-service -a eu.faircode.email.POLL --es account Gmail
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Hesap:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Klasör:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Gönderen:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2861,26 +2875,26 @@ If you've enabled *security defaults* in your organization, you might need to en
<br/>
<aname="faq157"></a>
**(157) How can I set up an Free.fr account?**
**(157) Nasıl Free.fr hesabı kurabilirim?**
Veuillez [voir ici](https://free.fr/assistance/597.html) pour les instructions.
Lütfen talimatlar için [buraya bakın](https://free.fr/assistance/597.html).
**SMTP est désactivé par défaut**, veuillez [voir ici](https://free.fr/assistance/2406.html) comment il peut être activé.
**SMTP varsayılan olarak devre dışıdır **, lütfen [ buraya bakın](https://free.fr/assistance/2406.html) nasıl etkinleştirilebileceği hakkında.
Veuillez [voir ici](http://jc.etiemble.free.fr/abc/index.php/trucs-astuces/configurer-smtp-free-fr) pour un guide détaillé.
Ayrıntılı bir kılavuz için lütfen [buraya bakın](http://jc.etiemble.free.fr/abc/index.php/trucs-astuces/configurer-smtp-free-fr).
<br/>
<aname="faq103"></a>
<aname="faq158"></a>
**(158) Which camera / audio recorder do you recommend?**
**(158) Hangi kamera / ses kaydediciyi önerirsiniz?**
To take photos and to record audio a camera and an audio recorder app are needed. The following apps are open source cameras and audio recorders:
Fotoğraf çekmek ve ses kaydetmek için bir kamera ve bir ses kaydedici uygulaması gereklidir. Aşağıdaki uygulamalar açık kaynaklı kameralar ve ses kaydedicilerdir:
To record voice notes, etc, the audio recorder needs to support [MediaStore.Audio.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
Sesli notları vb. Kaydetmek için ses kaydedicinin desteklemesi gerekir [ MediaStore.Audio.Media.RECORD_SOUND_ACTION ](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION). İşin garibi, çoğu ses kaydedici bu standart Android eylemini desteklemiyor gibi görünüyor.
<br/>
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2982,44 +3000,58 @@ Message classification is a pro feature, except for the spam folder.
Unfortunately, Android [does not support](https://stackoverflow.com/a/26511725/1794097) dynamic themes, which means all themes need [to be predefined](https://github.com/M66B/FairEmail/blob/master/app/src/main/res/values/styles.xml).
Maalesef Android [dinamik temaları desteklemiyor](https://stackoverflow.com/a/26511725/1794097), yani tüm temaların [önceden hazırlanması](https://github.com/M66B/FairEmail/blob/master/app/src/main/res/values/styles.xml) gerekir.
Since for each theme there needs to be a light, dark and black variant, it is not feasible to add for each color combination (literally millions) a predefined theme.
Her tema için açık, koyu ve siyah bir varyant olması gerektiğinden, her renk kombinasyonu için (kelimenin tam anlamıyla milyonlarca) önceden tanımlanmış bir tema eklemek mümkün değildir.
Moreover, a theme is more than just a few colors. For example themes with a yellow accent color use a darker link color for enough contrast.
Dahası, bir tema birkaç renkten daha fazlasıdır. Örneğin, sarı vurgu rengine sahip temalar, yeterli kontrast için daha koyu bir bağlantı rengi kullanır.
The theme colors are based on the color circle of [Johannes Itten](https://en.wikipedia.org/wiki/Johannes_Itten).
Tema renkleri, [Johannes Itten](https://en.wikipedia.org/wiki/Johannes_Itten) 'in renk çemberine dayalıdır.
<br/>
<aname="faq165"></a>
**(165) Is Android Auto supported?**
** (165) Android Auto destekleniyor mu? **
Yes, Android Auto is supported, but only with the GitHub version, please [see here](https://forum.xda-developers.com/t/app-5-0-fairemail-fully-featured-open-source-privacy-oriented-email-app.3824168/post-83801249) about why.
Evet, Android Auto desteklenir, ancak yalnızca GitHub sürümüyle, lütfen [buraya bakın](https://forum.xda-developers.com/t/app-5-0-fairemail-fully-featured-open-source-privacy-oriented-email-app.3824168/post-83801249) nedeniyle ilgili.
For notification (messaging) support you'll need to enable the following notification options:
Bildirim (mesajlaşma) desteği için aşağıdaki bildirim seçeneklerini etkinleştirmeniz gerekir:
**(166) Can I snooze a message across multiple devices?**
**(166) Bir mesajı birden çok cihazda erteleyebilir miyim?**
Her şeyden önce, mesajları ertelemek için bir standart yoktur, bu nedenle tüm erteleme uygulamaları özel çözümlerdir.
Gmail gibi bazı e-posta sağlayıcıları, ertelenen iletileri özel bir klasöre taşır. Maalesef, üçüncü taraf uygulamaların bu özel klasöre erişimi yoktur.
Bir mesajın başka bir klasöre taşınması ve geri alınması başarısız olabilir ve internet bağlantısı yoksa mümkün olmayabilir. Bu sorun teşkil eder çünkü bir mesaj ancak mesaj taşındıktan sonra ertelenebilir.
Bu sorunları önlemek için, erteleme, erteleme sırasında mesaj gizlenerek cihazda yerel olarak yapılır. Ne yazık ki, e-posta sunucusunda da mesajları gizlemek mümkün değildir.
<br/>
First of all, there is no standard for snoozing messages, so all snooze implementations are custom solutions.
<aname="faq167"></a>
**(167) How can I use DeepL?**
Some email providers, like Gmail, move snoozed messages to a special folder. Unfortunately, third party apps have no access to this special folder.
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
Moving a message to another folder and back might fail and might not be possible if there is no internet connection. This is problematic because a message can be snoozed only after moving the message.
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
To prevent these issues, snoozing is done locally on the device by hiding the message while it is snoozing. Unfortunately, it is not possible to hide messages on the email server too.
This feature requires an internet connection and is not available in the Play store version.
<br/>
@ -3027,25 +3059,25 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Only the latest Play store version and latest GitHub release are supported. The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release. This also means that downgrading is not supported.
Yalnızca en son Play Store sürümü ve en son GitHub sürümü desteklenir. F-Droid yapısı yalnızca sürüm numarası en son GitHub sürümünün sürüm numarasıyla aynıysa desteklenir. Bu aynı zamanda eski sürüme geçmenin desteklenmediği anlamına gelir.
There is no support on things that are not directly related to FairEmail.
FairEmail ile doğrudan ilgili olmayan konularda destek yoktur.
There is no support on building and developing things by yourself.
Bir şeyleri kendi başınıza inşa etme ve geliştirme konusunda hiçbir destek yoktur.
Requested features should:
Gelmesini istediğiniz özellikler şunları içermelidir:
* çoğu insan için faydalı olması
* fairEmail kullanımını karmaşıklaştırmaması
* fairEmail felsefesine uygun (gizlilik odaklı, güvenlik odaklı)
* ortak standartlarla uyumlu (IMAP, SMTP, vb.)
Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long term feasible.
Bu gereksinimleri karşılamayan özellikler büyük olasılıkla reddedilecektir. Bu aynı zamanda bakım ve desteği uzun vadede mümkün kılmak içindir.
If you have a question, want to request a feature or report a bug, **please use [this form](https://contact.faircode.eu/?product=fairemailsupport)**.
Bir sorunuz varsa, bir özellik talep etmek veya bir hata bildirmek istiyorsanız, ** lütfen [ bu formu ](https://contact.faircode.eu/?product=fairemailsupport)** kullanın.
GitHub issues are disabled due to frequent misusage.
GitHub sorunları, sık sık yanlış kullanım nedeniyle devre dışı bırakıldı.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
If you have a question, please check the following frequently asked questions first. [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## Index
@ -30,7 +30,7 @@ For authorizing:
* Gmail / G suite, see [question 6](#user-content-faq6)
* Outlook / Live / Hotmail, see [question 14](#user-content-faq14)
* Office 365, see [question 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange, see [question 8](#user-content-faq8)
* Yahoo, AOL and Sky, see [question 88](#user-content-faq88)
* Apple iCloud, see [question 148](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1010,6 +1014,8 @@ The error *... Authentication failed ... Invalid credentials ...* could be cause
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1743,7 +1749,7 @@ You can select one of these actions to apply to matching messages:
* Add star
* Set importance (local priority)
* Add keyword
* Move
* Күчермәләү
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2701,7 +2715,7 @@ Account:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Папка:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>Get support</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
Якщо у вас виникли питання, будь ласка, спочатку перевірте наступні питання, що часто задавалися. [Знизу](#user-content-get-support), ви можете дізнатися, як ставити інші питання, створювати запити на фукції та повідомити про помилки.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
Якщо у вас виникли питання, будь ласка, спочатку перевірте наступні питання, що часто задавалися. [Знизу](#user-content-get-support), ви можете дізнатися, як ставити інші питання, створювати запити на фукції та повідомити про помилки.
## Перелік
@ -18,27 +18,27 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
У більшості випадків, майстер швидкого налаштування зможе автоматично визначити правильну конфігурацію.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Якщо швидкі налаштування не вдалось виконати, Вам потрібно буде вручну створити обліковий запис (для отримання електронної пошти) та посвідчення особи (для надсилання електронної пошти). Для цього Вам знадобляться адреси серверів IMAP, SMTP та номери портів, слід використовувати порти SSL/TLS або STARTTLS також потрібне Ваше ім’я користувача (зазвичай, але не завжди, це Ваша електронна адреса) та Ваш пароль.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
Пошуку * IMAP * та імені постачальника здебільшого достатньо, щоб знайти потрібну документацію.
In some cases, you'll need to enable external access to your account and/or to use a special (app) password, for instance when two-factor authentication is enabled.
У деяких випадках вам потрібно буде ввімкнути зовнішній доступ до свого облікового запису та / або використовувати спеціальний (додаток) пароль, наприклад, коли увімкнено двофакторну автентифікацію.
For authorizing:
Для авторизації:
* Gmail / G набори, дивіться [питання 6](#user-content-faq6)
* Outlook / Live / Hotmail, дивіться[питання14](#user-content-faq14)
The design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc). All displayed things should be useful in one or another way and should be carefully positioned for easy usage. Fonts, sizes, colors, etc should be material design whenever possible.
* [(1) Which permissions are needed and why?](#user-content-faq1)
* [(2) Why is there a permanent notification shown?](#user-content-faq2)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Автентифікація не вдалася ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Автентифікація не вдалася ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Автентифікація не вдалася ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Отримувач містить
* Тема містить
* Has attachments (optional of specific type)
* Header contains
* Заголовок містить
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Відносний час (отримано) між
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. Якщо Ви хочете відповідати доменному імені, ви можете використовувати в якості умови щось на зразок *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Приховати
* Вимкнути сповіщення
* Відкласти
* До обраного
* Set importance (local priority)
* Add keyword
* Move
* Додати ключове слово
* Перемістити
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2413,7 +2421,7 @@ FairEmail groups messages based on the standard *Message-ID*, *In-Reply-To* and
<aname="faq123"></a>
**(123) What will happen when FairEmail cannot connect to an email server?**
If FairEmail cannot connect to an email server to synchronize messages, for example if the internet connection is bad or a firewall or a VPN is blocking the connection, FairEmail will retry one time after waiting 8 seconds while keeping the device awake (=use battery power). If this fails, FairEmail will schedule an alarm to retry after 15, 30 and eventually every 60 minutes and let the device sleep (=no battery usage).
Якщо FairEmail не може підключитися до сервера електронної пошти для синхронізації повідомлень, наприклад, якщо погане підключення до Інтернету або брандмауер чи VPN блокує з’єднання, FairEmail повторно спробує підключитися через 8 секунд після очікування пристрою, залишаючи пристрій активним (=використовувати заряд акумулятора). If this fails, FairEmail will schedule an alarm to retry after 15, 30 and eventually every 60 minutes and let the device sleep (=no battery usage).
Note that [Android doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) does not allow to wake the device earlier than after 15 minutes.
@ -2443,9 +2451,9 @@ Since this is an experimental feature, my advice is to start with just one folde
<br/>
*Send hard bounce (version 1.1477+)*
*Надсилати відмову, жорстку, у повідомлені про стан доставки (версія 1.1477+)*
Send a [Delivery Status Notification](https://tools.ietf.org/html/rfc3464) (=hard bounce) via the reply/answer menu.
Надішліть [Повідомлення про стан доставки](https://tools.ietf.org/html/rfc3464) (=жорстка відмова) через меню відповідь.
Hard bounces will mostly be processed automatically because they affect the reputation of the email provider. The bounce address (=*Return-Path* header) is mostly very specific, so the email server can determine the sending account.
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Обліковий запис:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Тека:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Відправником:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3023,7 +3041,21 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<h2><aname="get-support"></a>Get support</h2>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
Nếu bạn có câu hỏi, vui lòng kiểm tra các câu hỏi thường gặp sau đây trước. [Ở dưới cùng](#user-content-get-support), bạn có thể tìm ra cách đặt các câu hỏi khác, yêu cầu tính năng, và báo cáo lỗi.
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
Nếu bạn có câu hỏi, vui lòng kiểm tra các câu hỏi thường gặp sau đây trước. [Ở dưới cùng](#user-content-get-support), bạn có thể tìm ra cách đặt các câu hỏi khác, yêu cầu tính năng, và báo cáo lỗi.
## Mục lục
@ -30,7 +30,7 @@ Trong một số trường hợp, bạn sẽ cần bật quyền truy cập bên
* Icloud của Apple, xem [ câu hỏi 148 ](#user-content-faq148)
@ -494,7 +494,9 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*Cài đặt chung*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*Cài đặt chung*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -946,6 +948,8 @@ The warning *... Unsupported encoding ...* means that the character set of the m
The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The error *... Xác thực thất bại ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The errors *... Xác thực thất bại ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Xác thực thất bại ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*Cài đặt chung*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1707,12 +1713,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* Người nhận chứa
* Chủ đề chứa
* Has attachments (optional of specific type)
* Header contains
* Tiêu đề chứa
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
* Thời gian tương đối (đã nhận) giữa
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. If you want to match a domain name, you can use as a condition something like *@example.org*
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Ẩn
* Bãi bỏ thông báo
* Báo lại
* Thêm sao
* Set importance (local priority)
* Add keyword
* Move
* Thêm từ khoá
* Di chuyển
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
Tài khoản:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
Thư mục:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
Người gửi:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -3001,7 +3019,7 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häufig gestellten Fragen (FAQ). [Ganz unten erfahren Sie](#user-content-get-support), wie Sie weitere Fragen stellen, Funktionen anfordern und Fehler melden können.
如果你有疑問，請先查閱以下常見問題。 [At the bottom](#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
## 目錄
@ -30,7 +30,7 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
* Gmail / G suite，見 [問題 6](#user-content-faq6)
* Outlook / Live / Hotmail，見 [問題 14](#user-content-faq14)
* Office 365，見 [問題 14](#user-content-faq156)
* Office 365, see [question 156](#user-content-faq156)
* Microsoft Exchange，見 [問題 8](#user-content-faq8)
* Yahoo, AOL and Sky，見[問題 88](#user-content-faq88)
* Apple iCloud，見 [問題 148](#user-content-faq148)
@ -76,7 +76,7 @@ Wenn Sie eine Frage haben, überprüfen Sie bitte zuerst die nachstehenden häuf
* ~~A [bug in LineageOS](https://review.lineageos.org/c/LineageOS/android_frameworks_base/+/265273) sometimes causes a crash with *... java.lang.ArrayIndexOutOfBoundsException: length=...; index=... ...*.~~
* ~~The folder selector sometimes shows no folders for yet unknown reasons. This seems to be fixed.~~ This seems to be fixed.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. A workaround was added.~~A workaround was added.~~
* ~~A [bug in AndroidX](https://issuetracker.google.com/issues/64729576) makes it hard to grap the fast scroller. A workaround was added.~~解決方法已添加。
* ~~Encryption with YubiKey results into an infinite loop. ~~Encryption with YubiKey results into an infinite loop. This seems to be caused by a [bug in OpenKeychain](https://github.com/open-keychain/open-keychain/issues/2507).~~
* Scrolling to an internally linked location in original messages does not work. Scrolling to an internally linked location in original messages does not work. This can't be fixed because the original message view is contained in a scrolling view.
* A preview of a message text doesn't (always) appear on Samsung watches because [setLocalOnly](https://developer.android.com/reference/androidx/core/app/NotificationCompat.Builder.html#setLocalOnly(boolean)) seem to be ignored. 目前已知在Pebble 2， Fitbit Charge 3， Mi band 3，以及 小米 Amazfit BIP wearables上都能順利進行訊息預覽。 目前已知在Pebble 2， Fitbit Charge 3， Mi band 3，以及 小米 Amazfit BIP wearables上都能順利進行訊息預覽。 參見 [這個常見問題](#user-content-faq126)。
@ -388,7 +388,7 @@ The low priority status bar notification shows the number of pending operations,
* *rule*: execute rule on body text
* *expunge*: permanently delete messages
Operations are processed only when there is a connection to the email server or when manually synchronizing. See also [this FAQ](#user-content-faq16). See also [this FAQ](#user-content-faq16).
Operations are processed only when there is a connection to the email server or when manually synchronizing. See also [this FAQ](#user-content-faq16). 參見 [這個常見問題](#user-content-faq16)。
<br/>
@ -433,7 +433,7 @@ You can pin the certificate too, see above.
<br/>
*Empty password*
*空白的密碼*
Your username is likely easily guessed, so this is pretty insecure, unless the SMTP server is available via a restricted local network or a VPN only.
@ -472,7 +472,7 @@ In the display section of the settings you can enable or disable for example:
Note that messages can be previewed only when the message text was downloaded. Note that messages can be previewed only when the message text was downloaded. Larger message texts are not downloaded by default on metered (generally mobile) networks. You can change this in the connection settings. You can change this in the connection settings.
Some people ask:
有的人會問:
* to show the subject bold, but bold is already being used to highlight unread messages
* to move the star to the left, but it is much easier to operate the star on the right side
@ -480,9 +480,9 @@ Some people ask:
<br/>
<aname="faq6"></a>
**(6) How can I login to Gmail / G suite?**
**(6) 我要怎麼登入Gmail / G suite?**
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
如果你用 Play 商店或 GitHub 版本的 FairEmail, 那麼快速設定精靈可以幫你設定 Gmail 帳號跟身分。 If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use or can't use an on-device Google account, for example on recent Huawei devices, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
@ -494,13 +494,15 @@ This Google security check is triggered more often with *less secure apps* enabl
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Note that an app specific password is required when two factor authentication is enabled.
Note that an app specific password is required when two factor authentication is enabled. After enabling two factor authentication there will be this error message:
@ -522,7 +524,7 @@ When "less secure apps" is not enabled, you'll get the error *Authentication fai
<br/>
*General*
*一般*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password. This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
@ -608,7 +610,7 @@ Communication with email servers is always encrypted, unless you explicitly turn
<br/>
*General*
*一般*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
@ -711,7 +713,7 @@ Please see [here](https://support.google.com/pixelphone/answer/2844832?hl=en) ho
The use of expired keys, inline encrypted/signed messages and hardware security tokens is not supported.
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/). Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/).
If you are looking for a free (test) S/MIME certificate, see [here](http://kb.mozillazine.org/Getting_an_SMIME_certificate) for the options. Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate. If you are looking for a cheap S/MIME certificate, I had a good experience with [Certum](https://www.certum.eu/en/smime-certificates/). Please be sure to [read this first](https://davidroessli.com/logs/2019/09/free-smime-certificates-in-2019/#update20191219) if you want to request an S/MIME Actalis certificate.
How to extract a public key from a S/MIME certificate:
@ -778,7 +780,7 @@ This will result in searching like this:
Search expressions can be used for searching on the device via the search index and for searching on the email server, but not for searching on the device without search index for performance reasons.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature.
Searching on the device is a free feature, using the search index and searching on the server is a pro feature. Note that you can download as many messages to your device as you like. The easiest way is to use the menu item *Fetch more messages* in the three-dots menu of the start screen.
<br/>
@ -847,7 +849,7 @@ In case of successive connection errors, FairEmail will hold off increasingly lo
<aname="faq18"></a>
**(18) Why is the message preview not always shown?**
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15). See also [this FAQ](#user-content-faq15).
The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15). 參見 [這個常見問題](#user-content-faq15)。
<br/>
@ -946,9 +948,11 @@ The warning *... The warning *... Unsupported encoding ...* means that the chara
The error *... The error *... Login Rate Limit Hit ...* means that there were too many login attempts with an incorrect password. Please double check your password or authenticate the account again with the quick setup wizard (OAuth only). Please double check your password or authenticate the account again with the quick setup wizard (OAuth only).</p>
The error *... NO mailbox selected READ-ONLY ...* indicates [this Zimbra problem](https://sebastian.marsching.com/wiki/Network/Zimbra#Mailbox_Selected_READ-ONLY_Error_in_Thunderbird).
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* Trust anchor for certification path not found ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
Please [see here](#user-content-faq127) for the error *... Handshake failed ...*. Syntactically invalid HELO argument(s) ...</em>.
Please [see here](#user-content-faq41) for the error *... Handshake failed ...*. Handshake failed ...</em>.
@ -1000,16 +1004,18 @@ The authorization of Gmail accounts setup with the quick wizard needs to be peri
In case of errors it is possible to authorize/restore a Gmail account again via the Gmail quick setup wizard.
The error *... Authentication failed ... The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.</p>
The error *... 認證失敗 ... The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.</p>
The errors *... Authentication failed ... The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.</p>
The errors *... 認證失敗 ... The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.</p>
The error *... The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection</p>
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... 認證失敗 ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The eror *... The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).</p>
The error *... 334 ... OAUTH2 asked for more ...* probably means that the account needs to be authorized again, which you can do with the quick setup wizard in the settings.
When in doubt, you can ask for [support](#user-content-support).
<br/>
@ -1017,7 +1023,7 @@ When in doubt, you can ask for [support](#user-content-support).
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
*General*
*一般*
Alerts are warning messages sent by email servers.
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
@ -1226,7 +1232,7 @@ The Gmail app shows images by default by downloading the images through a Google
You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*.
If you want to reset the default *Open with* apps, please [see here](https://www.androidauthority.com/how-to-set-default-apps-android-clear-621269/).
If you want to reset the default *Open with* apps, please [see here](https://support.google.com/pixelphone/answer/6271667).
<br/>
@ -1331,7 +1337,7 @@ Most providers provide encrypted connections using different ports, typically po
If your provider doesn't support encrypted connections, you should ask to make this possible. If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
See also [this FAQ](#user-content-faq4).
參見 [這個常見問題](#user-content-faq4)。
The error '*Handshake failed ... The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.</p>
@ -1393,7 +1399,7 @@ Show original, shows the original message as the sender has sent it, including o
<br/>
<aname="faq45"></a>
**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?** To use it, you must import it as one of your own!' ?</strong>
**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?** (45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ? ?</strong>
You'll get the message *This key is not available. To use it, you must import it as one of your own!* when trying to decrypt a message with a public key. To fix this you'll need to import the private key. To use it, you must import it as one of your own!</em> when trying to decrypt a message with a public key. To fix this you'll need to import the private key.
@ -1707,10 +1713,10 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Sender contains or sender is contact
* Recipient contains
* Subject contains
* 收件者包含
* 主旨包含
* Has attachments (optional of specific type)
* Header contains
* 標頭包含
* Absolute time (received) between (since version 1.1540)
* Relative time (received) between
@ -1737,13 +1743,13 @@ You can select one of these actions to apply to matching messages:
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* 隱藏
* 禁止通知
* 打盹
* 加星號
* Set importance (local priority)
* Add keyword
* Move
* 添加關鍵字
* 移動
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
@ -1755,7 +1761,7 @@ Rules are applied directly after the message header has been fetched, but before
If you want to forward a message, consider to use the move action instead. If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition.
Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is by default not possible to preview which messages would match a header rule condition. You can enable downloading message headers in the connection settings and check headers conditions anyway (since version 1.1599).
Some common header conditions (regex):
@ -1865,7 +1871,7 @@ To enable/disable a specific account:
(adb shell) am start-foreground-service -a eu.faircode.email.DISABLE --es account Gmail
```
Note that disabling an account will hide the account and all associated folders and messages.
Note that disabling an account will hide the account and all associated folders and messages. From version 1.1600 an account will be disabled/enabled by setting the account to manual/automatic sync, so the folders and messages keep being accessible.
To set the poll interval:
@ -2084,7 +2090,7 @@ If you need to save on storage space, you can limit the number of days messages
<aname="faq94"></a>
**(94) What does the red/orange stripe at the end of the header mean?**
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92). See also [this FAQ](#user-content-faq92).
The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92). 參見 [這個常見問題](#user-content-faq92)。
<br/>
@ -2205,7 +2211,7 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
<aname="faq106"></a>
**(106) Which launchers can show a badge count with the number of unread messages?**
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages. Standard Android [does not support this](https://developer.android.com/training/notify-user/badges).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
@ -2281,6 +2287,8 @@ OAuth for Gmail is supported via the quick setup wizard. The Android account man
OAuth for Outlook/Office 365, Yahoo, Mail.ru and Yandex is supported via the quick setup wizard.
The OAuth [jump page](https://oauth.faircode.eu/) exists for when [Android App Links](https://developer.android.com/training/app-links/verify-site-associations) are not available, for example when using a non Play store version of the app, or do not work for some reason.
<br/>
<aname="faq112"></a>
@ -2453,6 +2461,12 @@ For some background, see for [this Wikipedia article](https://en.wikipedia.org/w
<br/>
*Translate button (version 1.1600+)*
Please see [this FAQ](#user-content-faq167) about how to configure DeepL.
<br/>
<aname="faq126"></a>
**(126) Can message previews be sent to my wearable?**
@ -2696,17 +2710,17 @@ Voice notes will automatically be attached.
<aname="faq145"></a>
**(145) How can I set a notification sound for an account, folder or sender?**
Account:
帳戶:
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
資料夾:
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
寄件人:
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
@ -2913,6 +2927,10 @@ Updating once a week will probably be sufficient, please see [here](https://gith
Permanent deletion means that messages will *irreversibly* be lost, and to prevent this from happening accidentally, this always needs to be confirmed. Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-( Even with a confirmation, some very angry people who lost some of their messages through their own fault contacted me, which was a rather unpleasant experience :-(
Since version 1.1601 it is possible to disable confirmation of permanent deletion of individual messages.
Note that the POP3 protocol can download messages from the inbox only. So, deleted messages cannot be uploaded to the inbox again. This means that messages can only be permanently deleted when using a POP3 account.
Advanced: the IMAP delete flag in combination with the EXPUNGE command is not supportable because both email servers and not all people can handle this, risking unexpected loss of messages. A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315). A complicating factor is that not all email servers support [UID EXPUNGE](https://tools.ietf.org/html/rfc4315).
From version 1.1485 it is possible to temporarily enable debug mode in the miscellaneous settings to disable expunging messages. Note that messages with a *\Deleted* flag will not be shown in FairEmail. Note that messages with a *\Deleted* flag will not be shown in FairEmail.
@ -2946,11 +2964,11 @@ IMAP NOTIFY support means that notifications for added, changed or deleted messa
Message classification will attempt to automatically group emails into classes, based on their contents, using [Bayesian statistics](https://en.wikipedia.org/wiki/Bayesian_statistics). In the context of FairEmail, a folder is a class. So, for example, the inbox, the spam folder, a 'marketing' folder, etc, etc. In the context of FairEmail, a folder is a class. So, for example, the inbox, the spam folder, a 'marketing' folder, etc, etc.
You can enable message classification in the miscellaneous settings. This will enable 'learning' mode only. You can enable message classification in the miscellaneous settings. This will enable 'learning' mode only. The classifier will 'learn' from new messages in the inbox and spam folder by default. The folder property *Classify new messages in this folder* will enable or disable 'learning' mode for a folder. You can clear local messages (long press a folder in the folder list of an account) and synchronize the messages again to classify existing messages. The folder property *Classify new messages in this folder* will enable or disable 'learning' mode for a folder. You can clear local messages (long press a folder in the folder list of an account) and synchronize the messages again to classify existing messages.
You can enable message classification in the miscellaneous settings. 這僅會開啟「學習」模式。 分類器將會預設自收件夾中的新訊息以及垃圾郵件資料夾中「學習」。 The folder property *Classify new messages in this folder* will enable or disable 'learning' mode for a folder. You can clear local messages (long press a folder in the folder list of an account) and synchronize the messages again to classify existing messages.
Each folder has an option *Automatically move classified messages to this folder* ('auto classification' for short). When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved. When this is turned on, new messages in other folders which the classifier thinks belong to that folder will be automatically moved.
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92). Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92).
The option *Use local spam filter* in the report spam dialog will turn on message classification in the miscellaneous settings and auto classification for the spam folder. Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). See also [this FAQ](#user-content-faq92). Please understand that this is not a replacement for the spam filter of the email server and can result in [false positives and false negatives](https://en.wikipedia.org/wiki/False_positives_and_false_negatives). 參見 [這個常見問題](#user-content-faq92)。
A practical example: suppose there is a folder 'marketing' and auto message classification is enabled for this folder. Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text). Each time you move a message into this folder you'll train FairEmail that similar messages belong in this folder. Each time you move a message out of this folder you'll train FairEmail that similar messages do not belong in this folder. After moving some messages into the 'marketing' folder, FairEmail will start moving similar messages automatically into this folder. Or, the other way around, after moving some messages out of the 'marketing' folder, FairEmail will stop moving similar messages automatically into this folder. This will work best with messages with similar content (email addresses, subject and message text).
@ -3001,12 +3019,12 @@ Yes, Android Auto is supported, but only with the GitHub version, please [see he
For notification (messaging) support you'll need to enable the following notification options:
@ -3023,6 +3041,20 @@ To prevent these issues, snoozing is done locally on the device by hiding the me
<br/>
<aname="faq167"></a>
**(167) How can I use DeepL?**
1. Enable [experimental features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq125) in the miscellaneous settings
1. [Subscribe to](https://www.deepl.com/pro#developer) the DeepL API Free or Pro plan (credit card required)
1. [Copy](https://www.deepl.com/pro-account/plan) the authentication key
1. In the message composer tap on the faint translate button (文A), select *Configure* and paste the key
You might want to read the [privacy policy](https://www.deepl.com/privacy/) of DeepL.
This feature requires an internet connection and is not available in the Play store version.
<br/>
<h2><aname="get-support"></a>取得支援</h2>
FairEmail is supported on Android smartphones and tablets and ChromeOS only.
@ -3033,7 +3065,7 @@ There is no support on things that are not directly related to FairEmail.
There is no support on building and developing things by yourself.
Requested features should:
請求新增的功能須有下列特質：
* 對大部分人來說是好用的
* 不會讓FairEmail變得複雜
@ -3042,9 +3074,9 @@ Requested features should:
Features not fulfilling these requirements will likely be rejected. Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long term feasible.
If you have a question, want to request a feature or report a bug, **please use [this form](https://contact.faircode.eu/?product=fairemailsupport)**.
M66B
5 years ago