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233 lines
11 KiB
# Installation: Frequently Asked Questions
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This section tracks some of the more frequently encountered issues with installing
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or getting started with Helm.
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**We'd love your help** making this document better. To add, correct, or remove
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information, [file an issue](https://github.com/kubernetes/helm/issues) or
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send us a pull request.
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## Downloading
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I want to know more about my downloading options.
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**Q: I can't get to GitHub releases of the newest Helm. Where are they?**
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A: We no longer use GitHub releases. Binaries are now stored in a
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[GCS public bucket](https://kubernetes-helm.storage.googleapis.com).
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**Q: Why aren't there Debian/Fedora/... native packages of Helm?**
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We'd love to provide these or point you toward a trusted provider. If you're
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interested in helping, we'd love it. This is how the Homebrew formula was
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started.
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**Q: Why do you provide a `curl ...|bash` script?**
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A: There is a script in our repository (`scripts/get`) that can be executed as
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a `curl ..|bash` script. The transfers are all protected by HTTPS, and the script
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does some auditing of the packages it fetches. However, the script has all the
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usual dangers of any shell script.
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We provide it because it is useful, but we suggest that users carefully read the
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script first. What we'd really like, though, are better packaged releases of
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Helm.
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## Installing
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I'm trying to install Helm/Tiller, but something is not right.
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**Q: How do I put the Helm client files somewhere other than ~/.helm?**
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Set the `$HELM_HOME` environment variable, and then run `helm init`:
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```console
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export HELM_HOME=/some/path
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helm init --client-only
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```
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Note that if you have existing repositories, you will need to re-add them
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with `helm repo add...`.
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**Q: How do I configure Helm, but not install Tiller?**
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A: By default, `helm init` will ensure that the local `$HELM_HOME` is configured,
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and then install Tiller on your cluster. To locally configure, but not install
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Tiller, use `helm init --client-only`.
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**Q: How do I manually install Tiller on the cluster?**
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A: Tiller is installed as a Kubernetes `deployment`. You can get the manifest
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by running `helm init --dry-run --debug`, and then manually install it with
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`kubectl`. It is suggested that you do not remove or change the labels on that
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deployment, as they are sometimes used by supporting scripts and tools.
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**Q: Why do I get `Error response from daemon: target is unknown` during Tiller install?**
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A: Users have reported being unable to install Tiller on Kubernetes instances that
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are using Docker 1.13.0. The root cause of this was a bug in Docker that made
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that one version incompatible with images pushed to the Docker registry by
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earlier versions of Docker.
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This [issue](https://github.com/docker/docker/issues/30083) was fixed shortly
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after the release, and is available in Docker 1.13.1-RC1 and later.
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## Getting Started
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I successfully installed Helm/Tiller but I can't use it.
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**Q: Trying to use Helm, I get the error "client transport was broken"**
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```
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E1014 02:26:32.885226 16143 portforward.go:329] an error occurred forwarding 37008 -> 44134: error forwarding port 44134 to pod tiller-deploy-2117266891-e4lev_kube-system, uid : unable to do port forwarding: socat not found.
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2016/10/14 02:26:32 transport: http2Client.notifyError got notified that the client transport was broken EOF.
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Error: transport is closing
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```
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A: This is usually a good indication that Kubernetes is not set up to allow port forwarding.
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Typically, the missing piece is `socat`. If you are running CoreOS, we have been
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told that it may have been misconfigured on installation. The CoreOS team
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recommends reading this:
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- https://coreos.com/kubernetes/docs/latest/kubelet-wrapper.html
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Here are a few resolved issues that may help you get started:
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- https://github.com/kubernetes/helm/issues/1371
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- https://github.com/kubernetes/helm/issues/966
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**Q: Trying to use Helm, I get the error "lookup XXXXX on 8.8.8.8:53: no such host"**
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```
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Error: Error forwarding ports: error upgrading connection: dial tcp: lookup kube-4gb-lon1-02 on 8.8.8.8:53: no such host
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```
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A: We have seen this issue with Ubuntu and Kubeadm in multi-node clusters. The
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issue is that the nodes expect certain DNS records to be obtainable via global
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DNS. Until this is resolved upstream, you can work around the issue as
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follows:
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1) Add entries to `/etc/hosts` on the master mapping your hostnames to their public IPs
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2) Install `dnsmasq` on the master (e.g. `apt install -y dnsmasq`)
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3) Kill the k8s api server container on master (kubelet will recreate it)
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4) Then `systemctl restart docker` (or reboot the master) for it to pick up the /etc/resolv.conf changes
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See this issue for more information: https://github.com/kubernetes/helm/issues/1455
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**Q: On GKE (Google Container Engine) I get "No SSH tunnels currently open"**
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```
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Error: Error forwarding ports: error upgrading connection: No SSH tunnels currently open. Were the targets able to accept an ssh-key for user "gke-[redacted]"?
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```
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Another variation of the error message is:
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```
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Unable to connect to the server: x509: certificate signed by unknown authority
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```
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A: The issue is that your local Kubernetes config file must have the correct credentials.
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When you create a cluster on GKE, it will give you credentials, including SSL
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certificates and certificate authorities. These need to be stored in a Kubernetes
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config file (Default: `~/.kube/config` so that `kubectl` and `helm` can access
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them.
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**Q: When I run a Helm command, I get an error about the tunnel or proxy**
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A: Helm uses the Kubernetes proxy service to connect to the Tiller server.
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If the command `kubectl proxy` does not work for you, neither will Helm.
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Typically, the error is related to a missing `socat` service.
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**Q: Tiller crashes with a panic**
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When I run a command on Helm, Tiller crashes with an error like this:
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```
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Tiller is listening on :44134
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Probes server is listening on :44135
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Storage driver is ConfigMap
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Cannot initialize Kubernetes connection: the server has asked for the client to provide credentials 2016-12-20 15:18:40.545739 I | storage.go:37: Getting release "bailing-chinchilla" (v1) from storage
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panic: runtime error: invalid memory address or nil pointer dereference
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[signal SIGSEGV: segmentation violation code=0x1 addr=0x0 pc=0x8053d5]
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goroutine 77 [running]:
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panic(0x1abbfc0, 0xc42000a040)
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/usr/local/go/src/runtime/panic.go:500 +0x1a1
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k8s.io/helm/vendor/k8s.io/kubernetes/pkg/client/unversioned.(*ConfigMaps).Get(0xc4200c6200, 0xc420536100, 0x15, 0x1ca7431, 0x6, 0xc42016b6a0)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/vendor/k8s.io/kubernetes/pkg/client/unversioned/configmap.go:58 +0x75
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k8s.io/helm/pkg/storage/driver.(*ConfigMaps).Get(0xc4201d6190, 0xc420536100, 0x15, 0xc420536100, 0x15, 0xc4205360c0)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/pkg/storage/driver/cfgmaps.go:69 +0x62
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k8s.io/helm/pkg/storage.(*Storage).Get(0xc4201d61a0, 0xc4205360c0, 0x12, 0xc400000001, 0x12, 0x0, 0xc420200070)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/pkg/storage/storage.go:38 +0x160
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k8s.io/helm/pkg/tiller.(*ReleaseServer).uniqName(0xc42002a000, 0x0, 0x0, 0xc42016b800, 0xd66a13, 0xc42055a040, 0xc420558050, 0xc420122001)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/pkg/tiller/release_server.go:577 +0xd7
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k8s.io/helm/pkg/tiller.(*ReleaseServer).prepareRelease(0xc42002a000, 0xc42027c1e0, 0xc42002a001, 0xc42016bad0, 0xc42016ba08)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/pkg/tiller/release_server.go:630 +0x71
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k8s.io/helm/pkg/tiller.(*ReleaseServer).InstallRelease(0xc42002a000, 0x7f284c434068, 0xc420250c00, 0xc42027c1e0, 0x0, 0x31a9, 0x31a9)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/pkg/tiller/release_server.go:604 +0x78
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k8s.io/helm/pkg/proto/hapi/services._ReleaseService_InstallRelease_Handler(0x1c51f80, 0xc42002a000, 0x7f284c434068, 0xc420250c00, 0xc42027c190, 0x0, 0x0, 0x0, 0x0, 0x0)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/pkg/proto/hapi/services/tiller.pb.go:747 +0x27d
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k8s.io/helm/vendor/google.golang.org/grpc.(*Server).processUnaryRPC(0xc4202f3ea0, 0x28610a0, 0xc420078000, 0xc420264690, 0xc420166150, 0x288cbe8, 0xc420250bd0, 0x0, 0x0)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/vendor/google.golang.org/grpc/server.go:608 +0xc50
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k8s.io/helm/vendor/google.golang.org/grpc.(*Server).handleStream(0xc4202f3ea0, 0x28610a0, 0xc420078000, 0xc420264690, 0xc420250bd0)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/vendor/google.golang.org/grpc/server.go:766 +0x6b0
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k8s.io/helm/vendor/google.golang.org/grpc.(*Server).serveStreams.func1.1(0xc420124710, 0xc4202f3ea0, 0x28610a0, 0xc420078000, 0xc420264690)
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/home/ubuntu/.go_workspace/src/k8s.io/helm/vendor/google.golang.org/grpc/server.go:419 +0xab
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created by k8s.io/helm/vendor/google.golang.org/grpc.(*Server).serveStreams.func1
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/home/ubuntu/.go_workspace/src/k8s.io/helm/vendor/google.golang.org/grpc/server.go:420 +0xa3
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```
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A: Check your security settings for Kubernetes.
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A panic in Tiller is almost always the result of a failure to negotiate with the
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Kubernetes API server (at which point Tiller can no longer do anything useful, so
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it panics and exits).
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Often, this is a result of authentication failing because the Pod in which Tiller
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is running does not have the right token.
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To fix this, you will need to change your Kubernetes configuration. Make sure
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that `--service-account-private-key-file` from `controller-manager` and
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`--service-account-key-file` from apiserver point to the _same_ x509 RSA key.
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## Upgrading
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My Helm used to work, then I upgrade. Now it is broken.
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**Q: After upgrade, I get the error "Client version is incompatible". What's wrong?**
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Tiller and Helm have to negotiate a common version to make sure that they can safely
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communicate without breaking API assumptions. That error means that the version
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difference is too great to safely continue. Typically, you need to upgrade
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Tiller manually for this.
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The [Installation Guide](install.md) has definitive information about safely
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upgrading Helm and Tiller.
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The rules for version numbers are as follows:
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- Pre-release versions are incompatible with everything else. `Alpha.1` is incompatible with `Alpha.2`.
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- Patch revisions _are compatible_: 1.2.3 is compatible with 1.2.4
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- Minor revisions _are not compatible_: 1.2.0 is not compatible with 1.3.0,
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though we may relax this constraint in the future.
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- Major revisions _are not compatible_: 1.0.0 is not compatible with 2.0.0.
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## Uninstalling
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I am trying to remove stuff.
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**Q: When I delete the Tiller deployment, how come all the releases are still there?**
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Releases are stored in ConfigMaps inside of the `kube-system` namespace. You will
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have to manually delete them to get rid of the record.
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**Q: I want to delete my local Helm. Where are all its files?**
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Along with the `helm` binary, Helm stores some files in `$HELM_HOME`, which is
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located by default in `~/.helm`.
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