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@ -263,6 +263,7 @@ Fonts, sizes, colors, etc should be material design whenever possible.
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* [(145) How can I set a notification sound for an account, folder or sender?](#user-content-faq145)
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* [(146) How can I fix incorrect message times?](#user-content-faq146)
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* [(147) What should I know about third party versions?](#user-content-faq147)
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* [(148) What will happen when FairEmail cannot connect to an email server?](#user-content-faq148)
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[I have another question.](#user-content-support)
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@ -2808,6 +2809,24 @@ If you have a problem with the F-Droid build, please check if there is a newer v
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<br>
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<a name="faq148"></a>
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**(148) What will happen when FairEmail cannot connect to an email server?**
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When FairEmail cannot connect to an email server to receive messages, for example when a firewall or a VPN is blocking the connection,
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FairEmail will wait 8, 16 and 32 seconds while keeping the device awake (=use battery power) and try again to connect.
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If this fails, FairEmail will schedule an alarm to retry after 15, 30 and 60 minutes and let the device sleep.
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Note that [Android doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby)
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does not allow to wake the device earlier than after 15 minutes.
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Sending messages will be retried on connectivity changes only
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(reconnecting to the same network or connecting to another network)
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to prevent the email server from blocking the connection permanently.
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*Force sync* in the three-dots menu of the unified inbox can be used to let FairEmail attempt to reconnect without waiting.
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<br>
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## Support
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Requested features should:
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