master
M66B 4 months ago
parent 3374c2dc4b
commit b9c4df1e44

@ -439,6 +439,7 @@ Anything on this list is in random order and *might* be added in the near future
* [(206) How can I move or copy messages from one account to another?](#faq206)
* [(207) What does 'Authentication failed' mean?](#faq207)
* [(208) What does 'about:blank#blocked' mean when I click on a link?](#faq208)
* [(209) Why is using a VPN often problematic?](#faq209)
[I have another question.](#get-support)
@ -6361,6 +6362,18 @@ You can probably workaround this by switching back to the reformatted message vi
<br>
<a name="faq209"></a>
**(209) Why is using a VPN often problematic?**
&#x1F30E; [Google Translate](https://translate.google.com/translate?sl=en&u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23faq209)
When you use a VPN, you share one network address with many people and not all those people will always behave nicely.
Email servers often automatically block network addresses (IP addresses) when abuse is detected, for example when someone tries to send spam messages.
The result is that logins are blocked for everyone using the same network address and the email server issues an error message such as "*Authentication failed*".
This is also why the app warns against using a VPN.
<br>
<h2><a name="get-support"></a>Get support</h2>
&#x1F30E; [Google Translate](https://translate.google.com/translate?sl=en&u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23get-support)

@ -437,6 +437,7 @@
<li><a href="#faq206">(206) How can I move or copy messages from one account to another?</a></li>
<li><a href="#faq207">(207) What does Authentication failed mean?</a></li>
<li><a href="#faq208">(208) What does about:blank#blocked mean when I click on a link?</a></li>
<li><a href="#faq209">(209) Why is using a VPN often problematic?</a></li>
</ul>
<p><a href="#get-support">I have another question.</a></p>
<p><a name="faq1"></a> <strong>(1) Which permissions are needed and why?</strong></p>
@ -3182,6 +3183,10 @@ adb install /path/to/FairEmail-xxx.apk</code></pre>
<p>Note that the original message view is displayed by the installed browser. It may look like its part of the app, but its not.</p>
<p>You can probably workaround this by switching back to the reformatted message view via the ] [ button just above the message text on the right.</p>
<p><br></p>
<p><a name="faq209"></a> <strong>(209) Why is using a VPN often problematic?</strong></p>
<p>🌎 <a href="https://translate.google.com/translate?sl=en&amp;u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23faq209">Google Translate</a></p>
<p>When you use a VPN, you share one network address with many people and not all those people will always behave nicely. Email servers often automatically block network addresses (IP addresses) when abuse is detected, for example when someone tries to send spam messages. The result is that logins are blocked for everyone using the same network address and the email server issues an error message such as “<em>Authentication failed</em>”. This is also why the app warns against using a VPN.</p>
<p><br></p>
<h2>
<a name="get-support"></a>Get support
</h2>

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