@ -140,6 +140,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi
* [(77) Why are messages sometimes shown with a small delay?](#user-content-faq77)
* [(78) How do I use schedules?](#user-content-faq78)
* [(79) How do I use synchronize on demand (manual)?](#user-content-faq79)
* [(80) How can I fix 'Unable to load BODYSTRUCTURE'?](#user-content-faq80)
[I have another question.](#support)
@ -1301,6 +1302,16 @@ instead you can manually synchronize messages by either using pull-down-to-refre
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**(80) How can I fix 'Unable to load BODYSTRUCTURE' ?**
The error message *Unable to load BODYSTRUCTURE* is caused by bugs in the email server,
see [here](https://javaee.github.io/javamail/FAQ#imapserverbug) for more details.
FairEmail already tries to workaround these bugs, but if this fail you'll need to ask for support from your provider.
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## Support
If you have another question, want to request a feature or report a bug, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).