<stringname="title_advanced_english_hint">Ceci va redémarrer l’application</string>
<stringname="title_advanced_english_hint">Ceci va redémarrer l’application</string>
<stringname="title_advanced_experiments_hint">Liste des fonctionnalités expérimentales actuelles</string>
<stringname="title_advanced_experiments_hint">Liste des fonctionnalités expérimentales actuelles</string>
<stringname="title_advanced_protocol_hint">Ceci augmentera considérablement l\'utilisation de la pile et de l\'espace de stockage!</string>
<stringname="title_advanced_protocol_hint">Ceci augmentera considérablement l\'utilisation de la pile et de l\'espace de stockage!</string>
<stringname="title_advanced_debug_hint">Ceci affichera des informations de débogage moches à différents endroits</string>
<stringname="title_advanced_debug_hint">Ceci affichera d\'affreuses informations de débogage en différents endroits</string>
<stringname="title_advanced_cleanup_attachments_hint">Lors du nettoyage manuel, ceci supprimera les pièces jointes des messages qui ne sont plus synchronisés</string>
<stringname="title_advanced_cleanup_attachments_hint">Lors du nettoyage manuel, ceci supprimera les pièces jointes des messages qui ne sont plus synchronisés</string>
<stringname="title_advanced_cleanup_hint">Ceci supprimera tous les fichiers temporaires</string>
<stringname="title_advanced_cleanup_hint">Ceci supprimera tous les fichiers temporaires</string>
<stringname="title_advanced_never_favorite">Ne jamais mettre en favori</string>
<stringname="title_advanced_never_favorite">Ne jamais mettre en favori</string>
<stringname="title_advanced_english_hint">Ceci va redémarrer l’application</string>
<stringname="title_advanced_english_hint">Ceci va redémarrer l’application</string>
<stringname="title_advanced_experiments_hint">Liste des fonctionnalités expérimentales actuelles</string>
<stringname="title_advanced_experiments_hint">Liste des fonctionnalités expérimentales actuelles</string>
<stringname="title_advanced_protocol_hint">Ceci augmentera considérablement l\'utilisation de la batterie et de l\'espace de stockage !</string>
<stringname="title_advanced_protocol_hint">Ceci augmentera considérablement l\'utilisation de la batterie et de l\'espace de stockage !</string>
<stringname="title_advanced_debug_hint">Ceci affichera des informations de débogage moches à différents endroits</string>
<stringname="title_advanced_debug_hint">Ceci affichera d\'affreuses informations de débogage en différents endroits</string>
<stringname="title_advanced_cleanup_attachments_hint">Lors du nettoyage manuel, ceci supprimera les pièces jointes des messages qui ne sont plus synchronisés</string>
<stringname="title_advanced_cleanup_attachments_hint">Lors du nettoyage manuel, ceci supprimera les pièces jointes des messages qui ne sont plus synchronisés</string>
<stringname="title_advanced_cleanup_hint">Ceci supprimera tous les fichiers temporaires</string>
<stringname="title_advanced_cleanup_hint">Ceci supprimera tous les fichiers temporaires</string>
<stringname="title_advanced_never_favorite">Ne jamais mettre en favori</string>
<stringname="title_advanced_never_favorite">Ne jamais mettre en favori</string>
<stringname="app_welcome">FairEmail là một ứng dụng email mã nguồn mở tập trung vào sự riêng tư và bảo mật. Vì lý do này một số tính năng có thể hoạt động khác với những gì bạn quen.</string>
<stringname="app_welcome">FairEmail là một ứng dụng email mã nguồn mở tập trung vào sự riêng tư và bảo mật. Vì lý do này một số tính năng có thể hoạt động khác với những gì bạn quen.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail không được hỗ trợ trên thiết bị này vì lỗi ở Android gây ra crash</string>
<stringname="app_crash">FairEmail không được hỗ trợ trên thiết bị này vì lỗi ở Android gây ra crash</string>
<stringname="app_exit">\'Quay lại\' lần nữa để thoát</string>
<stringname="app_exit">\'Quay lại\' lần nữa để thoát</string>
<stringname="app_cake">Không đủ không gian bộ nhớ còn lại</string>
<stringname="app_cake">Không đủ không gian bộ nhớ còn lại</string>
@ -13,6 +14,7 @@
<stringname="channel_warning">Cảnh báo</string>
<stringname="channel_warning">Cảnh báo</string>
<stringname="channel_error">Lỗi</string>
<stringname="channel_error">Lỗi</string>
<stringname="channel_alert">Báo động của máy chủ</string>
<stringname="channel_alert">Báo động của máy chủ</string>
<stringname="title_setup_quick_support">Một số nhà cung cấp làm cho việc thêm tài khoản khó khăn. Xin đừng đổ lỗi cho FairEmail vì việc này, mà hãy hỏi xin được hỗ trợ.</string>
<stringname="title_setup_quick_support">Một số nhà cung cấp làm cho việc thêm tài khoản khó khăn. Xin đừng đổ lỗi cho FairEmail vì việc này, mà hãy hỏi xin được hỗ trợ.</string>
<stringname="title_setup_quick_hint">The quick setup will fetch configuration information from autoconfig.thunderbird.net</string>
<stringname="title_setup_quick_imap">Máy chủ IMAP để nhận thư</string>
<stringname="title_setup_quick_imap">Máy chủ IMAP để nhận thư</string>
<stringname="title_setup_quick_smtp">Máy chủ SMTP để gửi thư</string>
<stringname="title_setup_quick_smtp">Máy chủ SMTP để gửi thư</string>
<stringname="title_setup_account_identity_hint">You can configure the name, color and swipe actions in the account settings, and configure a signature in the identity settings</string>
<stringname="title_setup_gmail_support">Authorizing Google accounts will work in official versions only because Android checks the app signature</string>
<stringname="title_setup_gmail_rationale">Hãy cấp quyền để chọn một tài khoản và đọc tên của bạn</string>
<stringname="title_setup_gmail_rationale">Hãy cấp quyền để chọn một tài khoản và đọc tên của bạn</string>
<stringname="title_setup_gmail_permissions">Google will ask for permissions to read, compose, send and permanently delete all your email. FairEmail will never delete your messages without your explicit consent.</string>
<stringname="title_setup_gmail_drafts">Nếu thư mục nháp không truy cập được bởi IMAP, điều này có thể được sửa ở cài đặt nhãn Gmail</string>
<stringname="title_setup_gmail_drafts">Nếu thư mục nháp không truy cập được bởi IMAP, điều này có thể được sửa ở cài đặt nhãn Gmail</string>
<stringname="title_setup_gmail_password">Tôi muốn uỷ quyền một tài khoản với mật khẩu</string>
<stringname="title_setup_gmail_password">Tôi muốn uỷ quyền một tài khoản với mật khẩu</string>
<stringname="title_setup_office_remark">Microsoft không cung cấp kiểu uỷ quyền này cho các tài khoản Outlook, Live, Hotmail,...</string>
<stringname="title_setup_office_remark">Microsoft không cung cấp kiểu uỷ quyền này cho các tài khoản Outlook, Live, Hotmail,...</string>
<stringname="title_setup_office_auth">Lỗi \'XÁC THỰC thất bại\' có thể gây ra bởi IMAP/SMTP bị vô hiệu hoá bởi quản trị viên hệ thống</string>
<stringname="title_setup_office_auth">Lỗi \'XÁC THỰC thất bại\' có thể gây ra bởi IMAP/SMTP bị vô hiệu hoá bởi quản trị viên hệ thống</string>
<stringname="title_setup_oauth_rationale">Cấp quyền truy cập vào tài khoản %1$s của bạn</string>
<stringname="title_setup_oauth_update">Uỷ quyền lại tài khoản đang tồn tại</string>
<stringname="title_setup_oauth_update">Uỷ quyền lại tài khoản đang tồn tại</string>
<stringname="title_setup_oauth_updated">Account authorization was updated</string>
<stringname="title_setup_instructions">Hướng dẫn thiết lập</string>
<stringname="title_setup_instructions">Hướng dẫn thiết lập</string>
<stringname="title_setup_no_settings">Không có cài đặt nào được tìm thấy cho miền \'%1$s\'</string>
<stringname="title_setup_no_settings">Không có cài đặt nào được tìm thấy cho miền \'%1$s\'</string>
<stringname="title_setup_no_settings_hint">Try to set up an account manually using the settings provided by your email provider</string>
<stringname="title_setup_no_auth_hint">Please double check your email address and password and make sure external access (IMAP/SMTP) is enabled for your account</string>
<stringname="title_setup_app_password_hint">Nhà cung cấp này yêu cầu mật khẩu ứng dụng thay vì mật khẩu tài khoản, hãy kiểm tra hướng dẫn của nhà cung cấp của bạn</string>
<stringname="title_setup_app_password_hint">Nhà cung cấp này yêu cầu mật khẩu ứng dụng thay vì mật khẩu tài khoản, hãy kiểm tra hướng dẫn của nhà cung cấp của bạn</string>
<stringname="title_setup_no_inbox">Không tìm thấy hộp thư đến</string>
<stringname="title_setup_no_inbox">Không tìm thấy hộp thư đến</string>
<stringname="title_setup_advanced_protection">Khi đã tham gia vào chương trình bảo vệ nâng cao, không thể dùng ứng dụng email bên thứ ba. Đây là sự hạn chế bị áp đặt bởi Google.</string>
<stringname="title_setup_advanced_protection">Khi đã tham gia vào chương trình bảo vệ nâng cao, không thể dùng ứng dụng email bên thứ ba. Đây là sự hạn chế bị áp đặt bởi Google.</string>
<stringname="title_setup_quick_success">An account has successfully been added</string>
<stringname="title_setup_manage">Quản lý</string>
<stringname="title_setup_manage">Quản lý</string>
<stringname="title_setup_grant">Cho phép</string>
<stringname="title_setup_grant">Cho phép</string>
<stringname="title_setup_grant_again">Cho phép các quyền được yêu cầu</string>
<stringname="title_setup_grant_again">Cho phép các quyền được yêu cầu</string>
<stringname="title_setup_exchange_support">Is Microsoft Exchange supported?</string>
<stringname="title_setup_identity_what">Danh tính là gì?</string>
<stringname="title_setup_identity_what">Danh tính là gì?</string>
<stringname="title_setup_doze_remark">Để nhận email một cách đáng tin cậy</string>
<stringname="title_setup_doze_remark">Để nhận email một cách đáng tin cậy</string>
<stringname="title_setup_doze_hint">Mặc dù điều này có thể nghe mâu thuẫn, nhưng tắt tối ưu hoá pin sẽ gây ra sử dụng pin ít hơn</string>
<stringname="title_setup_doze_hint">Mặc dù điều này có thể nghe mâu thuẫn, nhưng tắt tối ưu hoá pin sẽ gây ra sử dụng pin ít hơn</string>
<stringname="title_setup_doze_instructions">Trong hộp thoại tiếp, chọn \"Tất cả ứng dụng\" trên đầu, chọn ứng dụng này và xác nhận \"Không tối ưu hoá\"</string>
<stringname="title_setup_doze_instructions">Trong hộp thoại tiếp, chọn \"Tất cả ứng dụng\" trên đầu, chọn ứng dụng này và xác nhận \"Không tối ưu hoá\"</string>
@ -131,6 +158,7 @@
<stringname="title_setup_doze_stopped">Đồng bộ hoá bị dừng?</string>
<stringname="title_setup_doze_stopped">Đồng bộ hoá bị dừng?</string>
<stringname="title_setup_data">Trình tiết kiệm dữ liệu đang bật</string>
<stringname="title_setup_data">Trình tiết kiệm dữ liệu đang bật</string>
<stringname="title_setup_advanced_options">Hiển thị tùy chọn nâng cao</string>
<stringname="title_setup_advanced_options">Hiển thị tùy chọn nâng cao</string>
<stringname="title_setup_inbox">Đi đến hộp thư đến</string>
<stringname="title_setup_go">Bắt đầu</string>
<stringname="title_setup_go">Bắt đầu</string>
<stringname="title_setup_to_do">Cần làm</string>
<stringname="title_setup_to_do">Cần làm</string>
<stringname="title_setup_done">Xong</string>
<stringname="title_setup_done">Xong</string>
@ -139,8 +167,10 @@
<stringname="title_setup_configuring">Đang thiết lập tài khoản …</string>
<stringname="title_setup_configuring">Đang thiết lập tài khoản …</string>
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -923,7 +925,7 @@ Possible causes are:
* The email server is refusing to accept a message, for example because it is too large or contains unacceptable links
* The email server is refusing to accept a message, for example because it is too large or contains unacceptable links
* There are too many connections to the server, see also the next question
* There are too many connections to the server, see also the next question
Many public Wi-Fi networks block outgoing email to prevent spam. Někdy to lze obejít použitím jiného SMTP portu. See the documentation of the provider for the usable port numbers.
Many public Wi-Fi networks block outgoing email to prevent spam. Sometimes you can workaround this by using another SMTP port. See the documentation of the provider for the usable port numbers.
If you are using a [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), the VPN provider might block the connection because it is too aggressively trying to prevent spam. Note that [Google Fi](https://fi.google.com/) is using a VPN too.
If you are using a [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), the VPN provider might block the connection because it is too aggressively trying to prevent spam. Note that [Google Fi](https://fi.google.com/) is using a VPN too.
@ -1241,7 +1243,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). Toto lze obejít snížením intervalu udržování spojení v pokročilém nastavení účtu, např. na 9 nebo 15 minut. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1296,7 +1298,7 @@ The error '*Handshake failed ... HANDSHAKE_FAILURE_ON_CLIENT_HELLO ...*' might b
The error '*Handshake failed ... UNSUPPORTED_PROTOCOL or TLSV1_ALERT_PROTOCOL_VERSION ...*' might be caused by enabling hardening connections in the connection settings or by Android not supporting older protocols anymore, like SSLv3.
The error '*Handshake failed ... UNSUPPORTED_PROTOCOL or TLSV1_ALERT_PROTOCOL_VERSION ...*' might be caused by enabling hardening connections in the connection settings or by Android not supporting older protocols anymore, like SSLv3.
Android 8 Oreo and later [do not support](https://developer.android.com/about/versions/oreo/android-8.0-changes#security-all) SSLv3 anymore. Neexistuje způsob, jak chybějící podporu RC4 a SSLv3 obejít, neboť byla z Androidu zcela odstraněna (což by o něčem mělo vypovídat).
Android 8 Oreo and later [do not support](https://developer.android.com/about/versions/oreo/android-8.0-changes#security-all) SSLv3 anymore. There is no way to workaround lacking RC4 and SSLv3 support because it has completely been removed from Android (which should say something).
You can use [this website](https://ssl-tools.net/mailservers) or [this website](https://www.immuniweb.com/ssl/) to check for SSL/TLS problems of email servers.
You can use [this website](https://ssl-tools.net/mailservers) or [this website](https://www.immuniweb.com/ssl/) to check for SSL/TLS problems of email servers.
@ -1388,7 +1390,7 @@ Please see [this FAQ](#user-content-faq141) for some more information.
You likely selected or sent an attachment or image with an outdated file manager or an outdated app which assumes all apps still have storage permissions. For security and privacy reasons modern apps like FairEmail have no full access to all files anymore. This can result into the error message *An outdated app sent a file path instead of a file stream* if a file name instead of a file stream is being shared with FairEmail because FairEmail cannot randomly open files.
You likely selected or sent an attachment or image with an outdated file manager or an outdated app which assumes all apps still have storage permissions. For security and privacy reasons modern apps like FairEmail have no full access to all files anymore. This can result into the error message *An outdated app sent a file path instead of a file stream* if a file name instead of a file stream is being shared with FairEmail because FairEmail cannot randomly open files.
You can fix this by switching to an up-to-date file manager or an app designed for recent Android versions. Alternatively, you can grant FairEmail read access to the storage space on your device in the Android app settings. [Na Androidu Q již toto provizorní řešení nefunguje](https://developer.android.com/preview/privacy/scoped-storage).
You can fix this by switching to an up-to-date file manager or an app designed for recent Android versions. Alternatively, you can grant FairEmail read access to the storage space on your device in the Android app settings. Note that this workaround [won't work on Android Q](https://developer.android.com/preview/privacy/scoped-storage) anymore.
See also [question 25](#user-content-faq25) and [what Google writes about it](https://developer.android.com/training/secure-file-sharing/share-file#RespondToRequest).
See also [question 25](#user-content-faq25) and [what Google writes about it](https://developer.android.com/training/secure-file-sharing/share-file#RespondToRequest).
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* Moms: 25 % (afhængigt af land)
* Moms: 25 % (afhængigt af land)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -880,7 +882,7 @@ The message *... +OK ...* likely means that a POP3 port (usually port number 995
The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.
The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.
Fejlen*... Couldn't connect to host ...* means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
The error*... Couldn't connect to host ...* means that there was no response from the email server within a reasonable time (20 seconds by default). Mostly this indicates internet connectivity issues, possibly caused by a VPN or by a firewall app. You can try to increase the connection timeout in the connection settings of FairEmail, for when the email server is really slow.
The error *... Connection refused ...* means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
The error *... Connection refused ...* means that the email server or something between the email server and the app, like a firewall, actively refused the connection.
@ -2001,7 +2003,7 @@ Also, FairEmail can show a small red warning flag when DKIM, SPF or [DMARC](http
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
Er domænenavnene for afsender og svaradresse forskellige, vises advarselsflaget også, da dette oftest vil indikere phishing-beskeder. Om ønsket, kan dette deaktiveres i modtagelsesindstillingerne (fra v1.1506).
If the domain name of the sender and the domain name of the reply address differ, the warning flag will be shown too because this is most often the case with phishing messages. If desired, this can be disabled in the receive settings (from version 1.1506).
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
@ -2146,17 +2148,17 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Bemærk, at Nova Launcher kræver Tesla Unread, hvilket [ikke længere understøttes](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Bemærk, at notifikationsindstillingen *Vis launcher-ikon med antallet af nye beskeder* skal være aktiveret (standard aktiveret).
Note that the notification setting *Show launcher icon with number of new messages* needs to be enabled (default enabled).
Kun *nye* ulæste beskeder i mapper sat til at vise nye beskednotifikationer vil blive talt, mens beskeder markeret som ulæste igen og beskeder i mapper sat til ikke at vise ny besked-notifikation ikke tælles.
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
Afhængigt ønske, vil notifikationsindstillingen *Lad antallet af nye beskeder matcher antallet af notifikationer* skulle aktiveres eller deaktiveres.
Depending on what you want, the notification settings *Let the number of new messages match the number of notifications* needs to be enabled or disabled.
Denne funktion afhænger af understøttelsen af din launcher. FairEmail 'udsendelser' blot antallet af ulæste beskeder vha. ShortcutBadger-biblioteket. Fungerer det ikke, kan dette ikke løses ved ændringer i FairEmail.
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
Visse lanchere viser '1'' for [moniteringsnotifikationen](#user-content-faq2) trods FairEmails eksplicitte anmodning om íkke at vise et badge til denne notifikation. Dette kan skyldes en fejl i launcher-appen eller i Android-versionen. Dobbelttjek, at notifikationsprikken er deaktiveret for notifikationsmodtagelseskanalen (tjenesten). Man kan gå til de rigtige notifikationskanalindstillinger via FairEmails notifikationsindstillinger. Det er måske ikke indlysende, men der kan trykkes på kanalnavnet for yderligere indstillinger.
Some launchers display '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a badge for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
FairEmail does send a new message count intent as well:
FairEmail does send a new message count intent as well:
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* MwSt.: 25 % (je nach Land)
* MwSt.: 25 % (je nach Land)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -2001,7 +2003,7 @@ Also, FairEmail can show a small red warning flag when DKIM, SPF or [DMARC](http
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
Wenn sich der Domainname des Absenders und der Domainname der Antwortadresse unterscheiden, wird ebenfalls das Warnsymbol angezeigt, da dies bei Phishing-Nachrichten am häufigsten der Fall ist. Falls gewünscht, kann dies in den Empfangseinstellungen deaktiviert werden (ab Version 1.1506).
If the domain name of the sender and the domain name of the reply address differ, the warning flag will be shown too because this is most often the case with phishing messages. If desired, this can be disabled in the receive settings (from version 1.1506).
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
@ -2146,9 +2148,9 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Beachten Sie, dass Nova Launcher „TeslaUnread” benötigt, was [nicht mehr unterstützt wird](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Beachten Sie, dass die Benachrichtigungseinstellung *Startsymbol mit Anzahl der neuen Nachrichten anzeigen* aktiviert sein muss (Standard aktiviert).
Note that the notification setting *Show launcher icon with number of new messages* needs to be enabled (default enabled).
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* MwSt.: 25 % (je nach Land)
* MwSt.: 25 % (je nach Land)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -2001,7 +2003,7 @@ Also, FairEmail can show a small red warning flag when DKIM, SPF or [DMARC](http
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
Wenn sich der Domainname des Absenders und der Domainname der Antwortadresse unterscheiden, wird ebenfalls das Warnsymbol angezeigt, da dies bei Phishing-Nachrichten am häufigsten der Fall ist. Falls gewünscht, kann dies in den Empfangseinstellungen deaktiviert werden (ab Version 1.1506).
If the domain name of the sender and the domain name of the reply address differ, the warning flag will be shown too because this is most often the case with phishing messages. If desired, this can be disabled in the receive settings (from version 1.1506).
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
@ -2146,9 +2148,9 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Beachten Sie, dass Nova Launcher „TeslaUnread” benötigt, was [nicht mehr unterstützt wird](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Beachten Sie, dass die Benachrichtigungseinstellung *Startsymbol mit Anzahl der neuen Nachrichten anzeigen* aktiviert sein muss (Standard aktiviert).
Note that the notification setting *Show launcher icon with number of new messages* needs to be enabled (default enabled).
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* MwSt.: 25 % (je nach Land)
* MwSt.: 25 % (je nach Land)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -2001,7 +2003,7 @@ Also, FairEmail can show a small red warning flag when DKIM, SPF or [DMARC](http
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
Wenn sich der Domainname des Absenders und der Domainname der Antwortadresse unterscheiden, wird ebenfalls das Warnsymbol angezeigt, da dies bei Phishing-Nachrichten am häufigsten der Fall ist. Falls gewünscht, kann dies in den Empfangseinstellungen deaktiviert werden (ab Version 1.1506).
If the domain name of the sender and the domain name of the reply address differ, the warning flag will be shown too because this is most often the case with phishing messages. If desired, this can be disabled in the receive settings (from version 1.1506).
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
@ -2146,9 +2148,9 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Beachten Sie, dass Nova Launcher „TeslaUnread” benötigt, was [nicht mehr unterstützt wird](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Beachten Sie, dass die Benachrichtigungseinstellung *Startsymbol mit Anzahl der neuen Nachrichten anzeigen* aktiviert sein muss (Standard aktiviert).
Note that the notification setting *Show launcher icon with number of new messages* needs to be enabled (default enabled).
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* IVA: 25 % (dependiendo de su país)
* IVA: 25 % (dependiendo de su país)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,18 +823,18 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Pourquoi les fonctionnalités pro sont-elles si chères ?**
**(19) Pourquoi les fonctionnalités pro sont-elles si chères ?**
La bonne question est "*pourquoi y a-t-il autant de taxes et de frais ?*":
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
* TVA : 25 % (selon votre pays)
* TVA : 25 % (selon votre pays)
* Frais Google : 30 %
* Frais Google : 30 %
* Impôt sur le revenu: 50 %
* Impôt sur le revenu: 50 %
* <sub>Frais Paypal : 5-10 % en fonction du pays/montant</sub>
* <sub>Frais Paypal : 5-10 % en fonction du pays/montant</sub>
Ainsi, ce qui reste pour le développeur n'est qu'une fraction de ce que vous payez.
So, what is left for the developer is just a fraction of what you pay.
Notez que seules quelques commodités et fonctionnalités avancées doivent être achetées, ce qui signifie qu'en gros, FairEmail est gratuit à utiliser.
Notez également que la plupart des applications gratuites ne dureront probablement pas dans le temps, alors que FairEmail est correctement maintenue et prise en charge, et que les applications gratuites peuvent avoir des intérêts, comme envoyer des informations confidentielles sur Internet.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Je travaille sur FairEmail presque tous les jours depuis plus de deux ans, je pense donc que le prix est plus que raisonnable. For this reason there won't be discounts either.
Je travaille sur FairEmail presque tous les jours depuis plus de deux ans, je pense donc que le prix est plus que raisonnable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -1081,9 +1083,9 @@ See [this FAQ](#user-content-faq21) if your device has a notification light.
<br/>
<br/>
<aname="faq29"></a>
<aname="faq29"></a>
**(29) Comment puis-je recevoir des notifications de nouveaux messages pour les autres dossiers?**
**(29) How can I get new message notifications for other folders?**
Appuyez longuement sur un dossier, sélectionnez *Modifier les propriétés*, et activez soit *Afficher dans la boîte de réception unifiée* ou *Notifier les nouveaux messages* (disponible sur Android 7 Nougat et versions suivantes seulement) et appuyez sur *Enregistrer*.
Just long press a folder, select *Edit properties*, and enable either *Show in unified inbox* or *Notify new messages* (available on Android 7 Nougat and later only) and tap *Save*.
<br/>
<br/>
@ -2001,7 +2003,7 @@ Also, FairEmail can show a small red warning flag when DKIM, SPF or [DMARC](http
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
Si le nom de domaine de l'expéditeur et le nom de domaine de l'adresse de réponse diffèrent, le drapeau d'avertissement sera également affiché car c'est le cas le plus fréquent avec les messages d'hameçonnage. Si vous le souhaitez, ceci peut être désactivé dans les paramètres de réception (à partir de la version 1.1506).
If the domain name of the sender and the domain name of the reply address differ, the warning flag will be shown too because this is most often the case with phishing messages. If desired, this can be disabled in the receive settings (from version 1.1506).
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
@ -2146,17 +2148,17 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Notez que Nova Launcher nécessite Tesla Unread qui n'est [plus supporté](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Notez que le paramètre de notification *Afficher l'icône du lanceur avec le nombre de nouveaux messages* doit être activé (activé par défaut).
Note that the notification setting *Show launcher icon with number of new messages* needs to be enabled (default enabled).
Seuls les *nouveaux* messages non lus dans les dossiers paramétrés pour afficher les nouvelles notifications de message, seront comptabilisés, ainsi les messages marqués comme non lus à nouveau et les messages dans les dossiers paramétrés pour ne pas afficher de notification de nouveau message, ne seront pas comptabilisés.
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
Selon ce que vous voulez, le paramètre de notification *Faire correspondre le nombre de nouveaux messages et le nombre de notifications* doit être activé ou désactivé.
Depending on what you want, the notification settings *Let the number of new messages match the number of notifications* needs to be enabled or disabled.
Cette fonctionnalité dépend de sa prise en charge par votre lanceur. FairEmail ne fait que « diffuser » le nombre de messages non lus en utilisant la bibliothèque ShortcutBadger. Si ça ne fonctionne pas, ceci ne peut pas être corrigé par des changements dans FairEmail.
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
Certains lanceurs affichent « 1 » pour [la notification de surveillance](#user-content-faq2), malgré la demande explicite de FairEmail de ne pas afficher de badge pour cette notification. Ceci peut être provoqué par un bug dans l'application du lanceur ou dans votre version Android. Veuillez vérifier si le réglage de notification est désactivé pour le canal de notification de réception (service). Vous pouvez aller dans les paramètres appropriés du canal de notification via les paramètres de notification de FairEmail. Ceci peut ne pas être évident mais vous pouvez appuyer sur le nom du canal pour plus de paramètres.
Some launchers display '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a badge for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
FairEmail does send a new message count intent as well:
FairEmail does send a new message count intent as well:
@ -823,18 +823,18 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Pourquoi les fonctionnalités pro sont-elles si chères ?**
**(19) Pourquoi les fonctionnalités pro sont-elles si chères ?**
La bonne question est "*pourquoi y a-t-il autant de taxes et de frais ?*":
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
* TVA : 25 % (selon votre pays)
* TVA : 25 % (selon votre pays)
* Frais Google : 30 %
* Frais Google : 30 %
* Impôt sur le revenu: 50 %
* Impôt sur le revenu: 50 %
* <sub>Frais Paypal : 5-10 % en fonction du pays/montant</sub>
* <sub>Frais Paypal : 5-10 % en fonction du pays/montant</sub>
Ainsi, ce qui reste pour le développeur n'est qu'une fraction de ce que vous payez.
So, what is left for the developer is just a fraction of what you pay.
Notez que seules quelques commodités et fonctionnalités avancées doivent être achetées, ce qui signifie qu'en gros, FairEmail est gratuit à utiliser.
Notez également que la plupart des applications gratuites ne dureront probablement pas dans le temps, alors que FairEmail est correctement maintenue et prise en charge, et que les applications gratuites peuvent avoir des intérêts, comme envoyer des informations confidentielles sur Internet.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Je travaille sur FairEmail presque tous les jours depuis plus de deux ans, je pense donc que le prix est plus que raisonnable. For this reason there won't be discounts either.
Je travaille sur FairEmail presque tous les jours depuis plus de deux ans, je pense donc que le prix est plus que raisonnable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -1081,9 +1083,9 @@ See [this FAQ](#user-content-faq21) if your device has a notification light.
<br/>
<br/>
<aname="faq29"></a>
<aname="faq29"></a>
**(29) Comment puis-je recevoir des notifications de nouveaux messages pour les autres dossiers?**
**(29) How can I get new message notifications for other folders?**
Appuyez longuement sur un dossier, sélectionnez *Modifier les propriétés*, et activez soit *Afficher dans la boîte de réception unifiée* ou *Notifier les nouveaux messages* (disponible sur Android 7 Nougat et versions suivantes seulement) et appuyez sur *Enregistrer*.
Just long press a folder, select *Edit properties*, and enable either *Show in unified inbox* or *Notify new messages* (available on Android 7 Nougat and later only) and tap *Save*.
<br/>
<br/>
@ -2001,7 +2003,7 @@ Also, FairEmail can show a small red warning flag when DKIM, SPF or [DMARC](http
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly.
Si le nom de domaine de l'expéditeur et le nom de domaine de l'adresse de réponse diffèrent, le drapeau d'avertissement sera également affiché car c'est le cas le plus fréquent avec les messages d'hameçonnage. Si vous le souhaitez, ceci peut être désactivé dans les paramètres de réception (à partir de la version 1.1506).
If the domain name of the sender and the domain name of the reply address differ, the warning flag will be shown too because this is most often the case with phishing messages. If desired, this can be disabled in the receive settings (from version 1.1506).
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
@ -2146,17 +2148,17 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Notez que Nova Launcher nécessite Tesla Unread qui n'est [plus supporté](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Notez que le paramètre de notification *Afficher l'icône du lanceur avec le nombre de nouveaux messages* doit être activé (activé par défaut).
Note that the notification setting *Show launcher icon with number of new messages* needs to be enabled (default enabled).
Seuls les *nouveaux* messages non lus dans les dossiers paramétrés pour afficher les nouvelles notifications de message, seront comptabilisés, ainsi les messages marqués comme non lus à nouveau et les messages dans les dossiers paramétrés pour ne pas afficher de notification de nouveau message, ne seront pas comptabilisés.
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
Selon ce que vous voulez, le paramètre de notification *Faire correspondre le nombre de nouveaux messages et le nombre de notifications* doit être activé ou désactivé.
Depending on what you want, the notification settings *Let the number of new messages match the number of notifications* needs to be enabled or disabled.
Cette fonctionnalité dépend de sa prise en charge par votre lanceur. FairEmail ne fait que « diffuser » le nombre de messages non lus en utilisant la bibliothèque ShortcutBadger. Si ça ne fonctionne pas, ceci ne peut pas être corrigé par des changements dans FairEmail.
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
Certains lanceurs affichent « 1 » pour [la notification de surveillance](#user-content-faq2), malgré la demande explicite de FairEmail de ne pas afficher de badge pour cette notification. Ceci peut être provoqué par un bug dans l'application du lanceur ou dans votre version Android. Veuillez vérifier si le réglage de notification est désactivé pour le canal de notification de réception (service). Vous pouvez aller dans les paramètres appropriés du canal de notification via les paramètres de notification de FairEmail. Ceci peut ne pas être évident mais vous pouvez appuyer sur le nom du canal pour plus de paramètres.
Some launchers display '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a badge for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
FairEmail does send a new message count intent as well:
FairEmail does send a new message count intent as well:
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* PPN: 25% (tergantung masing-masing negara)
* PPN: 25% (tergantung masing-masing negara)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* IVA: 25% (in base al tuo paese)
* IVA: 25% (in base al tuo paese)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -2146,17 +2148,17 @@ So, you don't have to disable this option if you don't have an EU SIM or are not
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Please [see here](https://github.com/leolin310148/ShortcutBadger#supported-launchers) for a list of launchers which can show the number of unread messages.
Zauważ, że Nova Launcher wymaga Tesla Unread, który [nie jest już wspierany](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Note that Nova Launcher requires Tesla Unread, which is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415).
Zwróć uwagę, że ustawienie powiadomienia *Pokaż ikonę programu w launcherze z liczbą nowych wiadomości* musi być włączone (domyślnie włączone).
Note that the notification setting *Show launcher icon with number of new messages* needs to be enabled (default enabled).
Liczone będą tylko *nowe* nieprzeczytane wiadomości w folderach ustawionych na wyświetlanie powiadomień o nowych wiadomościach, więc wiadomości oznaczone jako nieprzeczytane ponownie i wiadomości w folderach, dla których ustawiono niewidoczne powiadomienia o nowych wiadomościach, nie będą liczone.
Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
W zależności od tego, co chcesz, ustawienia powiadomień *Pozwól, aby liczba nowych wiadomości odpowiadała liczbie powiadomień *, musi być włączona lub wyłączona.
Depending on what you want, the notification settings *Let the number of new messages match the number of notifications* needs to be enabled or disabled.
Ta funkcja zależy od obsługi Twojego launchera. FairEmail jedynie 'rozgłasza' liczbę nieprzeczytanych wiadomości za pomocą biblioteki ShortcutBadger. Jeśli to nie działa, nie może to zostać naprawione przez zmiany w FairEmail.
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
Niektóre launchery wyświetlają '1' dla [powiadomienia monitorującego](#user-content-faq2), pomimo wyraźnej prośby FairEmail o nie pokazywanie plakietki dla tego powiadomienia. Może to być spowodowane błędem w aplikacji launchera lub w Twojej wersji Androida. Proszę dokładnie sprawdzić, czy kropka powiadomienia jest wyłączona dla kanału powiadamiania o odbiorze (usłudze). Możesz przejść do odpowiednich ustawień kanału powiadomień poprzez ustawienia powiadomień FairEmail. To może nie być oczywiste, ale możesz dotknąć nazwy kanału, aby uzyskać więcej ustawień.
Some launchers display '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a badge for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
FairEmail does send a new message count intent as well:
FairEmail does send a new message count intent as well:
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -2156,7 +2158,7 @@ Depending on what you want, the notification settings *Let the number of new mes
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
Some launchers display '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a badge for this notification. Это может быть вызвано ошибкой в лаунчере или в вашей версии Android. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
Some launchers display '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a badge for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.
FairEmail does send a new message count intent as well:
FairEmail does send a new message count intent as well:
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
@ -823,6 +823,8 @@ The preview of the message text cannot be shown if the message body has not been
<aname="faq19"></a>
<aname="faq19"></a>
**(19) Why are the pro features so expensive?**
**(19) Why are the pro features so expensive?**
First of all, only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. Please see the Play store description of the app or [see here](https://email.faircode.eu/#pro) for a complete list of all pro features.
The right question is "*why are there so many taxes and fees?*":
The right question is "*why are there so many taxes and fees?*":
* VAT: 25 % (depending on your country)
* VAT: 25 % (depending on your country)
@ -832,9 +834,7 @@ The right question is "*why are there so many taxes and fees?*":
So, what is left for the developer is just a fraction of what you pay.
So, what is left for the developer is just a fraction of what you pay.
Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. There are no privacy violating ads in the app either.
Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
@ -865,14 +865,16 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently.
FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. Please see [this FAQ](#user-content-faq123) for more information about this.
There are general errors and errors specific to Gmail accounts (see below).
There are general errors and errors specific to Gmail accounts (see below).
**General errors**
**General errors**
<aname="authfailed"></a>
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... **Authentication failed** ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
If needed, you can update a password in the account settings: navigation menu (left side menu), tap *Settings*, tap *Manual setup and more options*, tap *Accounts* and tap on the account. Changing the account password will in most cases automatically change the password of related identities too. If the account was authorized with OAuth via the quick setup wizard instead of with a password, you can run the quick setup wizard again and tick *Authorize existing account again* to authenticate the account again. Note that this requires a recent version of the app.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to set up a Yahoo account.
M66B
4 years ago