Updated FAQ

FAQ.md

@@ -1858,9 +1858,7 @@ the [storage access framework](https://developer.android.com/guide/topics/provid
 This might be because your custom ROM does not include it or because it was actively removed (debloated).
 Note that this will result in similar problems in other apps too.
 
-FairEmail does not request storage permissions, so this framework is required to select files and folders.
-No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to *all* files.
-Moreover, recent Android versions disallow access to all files for apps, except, under specific conditions, for file managers.
+Try restarting your device first as this often solves the problem after updates are installed (see also the next paragraph).
 
 To resolve this problem, the system component Google Play Services may need to be updated.
 Please [see here](https://support.google.com/googleplay/answer/9037938?hl=en) on how.
@@ -1877,6 +1875,10 @@ pm install -k --user 0 com.android.documentsui
 
 Alternatively, you might be able to enable the *Files* app again using the Android app settings.
 
+FairEmail does not request storage permissions, so this framework is required to select files and folders.
+No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to *all* files.
+Moreover, recent Android versions disallow access to all files for apps, except, under specific conditions, for file managers.
+
 <br />
 
 In the case of the error *com.android.externalstorage has no access to content://...*,

index.html

@@ -1133,12 +1133,13 @@ Visit https://aka.ms/smtp_auth_disabled for more information.</code></pre>
 <p><a name="faq25"></a> <strong>(25) Why can’t I select/open/save an image, attachment or a file?</strong></p>
 <p>🌎 <a href="https://translate.google.com/translate?sl=en&amp;u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23faq25">Google Translate</a></p>
 <p>When a menu item to select/open/save a file is disabled (dimmed) or when you get the message <em>Storage access framework not available</em>, the <a href="https://developer.android.com/guide/topics/providers/document-provider">storage access framework</a>, a standard Android component, is probably not present. This might be because your custom ROM does not include it or because it was actively removed (debloated). Note that this will result in similar problems in other apps too.</p>
-<p>FairEmail does not request storage permissions, so this framework is required to select files and folders. No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to <em>all</em> files. Moreover, recent Android versions disallow access to all files for apps, except, under specific conditions, for file managers.</p>
+<p>Try restarting your device first as this often solves the problem after updates are installed (see also the next paragraph).</p>
 <p>To resolve this problem, the system component Google Play Services may need to be updated. Please <a href="https://support.google.com/googleplay/answer/9037938?hl=en">see here</a> on how. Please note that you will need to restart your device after the update!</p>
 <p>The storage access framework is provided by the package <em>com.android.documentsui</em>, which is visible as <em>Files</em> app on some Android versions (notably OxygenOS).</p>
 <p>You can enable the storage access framework (again) with this adb command:</p>
 <pre><code>pm install -k --user 0 com.android.documentsui</code></pre>
 <p>Alternatively, you might be able to enable the <em>Files</em> app again using the Android app settings.</p>
+<p>FairEmail does not request storage permissions, so this framework is required to select files and folders. No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to <em>all</em> files. Moreover, recent Android versions disallow access to all files for apps, except, under specific conditions, for file managers.</p>
 <p><br /></p>
 <p>In the case of the error <em>com.android.externalstorage has no access to content://…</em>, please enable this Android option for <em>com.android.externalstorage</em> and <em>com.android.sharedstorage</em>:</p>
 <p><em>Settings</em> &gt; <em>Privacy</em> &gt; <em>Permission management</em> &gt; <em>Files and media</em> &gt; <em>See more apps that can access all files</em></p>