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M66B 4 years ago
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FAQ.md
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@ -3255,6 +3255,9 @@ If the wizard ends with *AUTHENTICATE failed*, IMAP and/or SMTP might be disable
In this case you should ask the administrator to enable IMAP and SMTP. In this case you should ask the administrator to enable IMAP and SMTP.
The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365). The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365).
If you've enabled *security defaults* in your organization, you might need to enable the SMTP AUTH protocol.
Please [see here](https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/authenticated-client-smtp-submission) about how to.
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