Merge branch 'feat-im-0607-ch' into msb_prod

.env

@@ -2,3 +2,4 @@ VITE_BASE_URL=/api
 VITE_SOCKET_URL=wss://k8s-horse-gateway.mashibing.cn/ws
 #VITE_SOCKET_URL=ws://192.168.10.93:8090/ws
 VITE_REQUEST_TIMEOUT=5000
+VITE_BROWSER_URL = https://k8s-shop-pc.mashibing.cn

.env.prod

@@ -1,3 +1,4 @@
 VITE_BASE_URL=https://you-gateway.mashibing.com
 VITE_SOCKET_URL=wss://you-gateway.mashibing.com/ws
 VITE_REQUEST_TIMEOUT=20000
+VITE_BROWSER_URL = https://k8s-shop-pc.mashibing.cn

.env.test

@@ -1,3 +1,4 @@
 VITE_BASE_URL=https://k8s-horse-gateway.mashibing.cn/
 VITE_SOCKET_URL=wss://k8s-horse-gateway.mashibing.cn/ws
 VITE_REQUEST_TIMEOUT=20000
+VITE_BROWSER_URL = https://k8s-shop-pc.mashibing.cn

.eslintignore

@@ -3,3 +3,6 @@ src/icons
 public
 dist
 node_modules
+src/utils/msb-im.js
+src/utils/poto-req.js
+src/utils/proto-rsp.js

src/api/chat/index.js

@@ -1,3 +1,10 @@
+/*
+ * @Author: xwk
+ * @Date: 2022-05-24 17:00:26
+ * @LastEditors: ch
+ * @LastEditTime: 2022-06-13 14:26:53
+ * @Description: file content
+ */
 import request from '@/utils/request.js';
 export const login = (params) => {
     return request({
@@ -33,3 +40,47 @@ export const searchSummary = (params) => {
         params,
     });
 };
+/**
+ * 获取链接凭证
+ */
+export const getCustomeServiceTicket = () => {
+    return request({
+        url: '/mall/im/admin/ticket',
+        method: 'get',
+        params: {
+            ticketType: 'CONNECT_TICKET',
+        },
+    });
+};
+
+/**
+ * 获取当前客服
+ */
+export const getCustomerService = () => {
+    return request({
+        url: '/mall/im/admin/waiterUser/getWaiterByUserId',
+        method: 'get',
+    });
+};
+/**
+ * 获取可转移客服列表
+ * @param {*} params
+ */
+export const customerServiceList = (params) => {
+    return request({
+        url: '/mall/im/admin/waiter',
+        method: 'get',
+        params,
+    });
+};
+/**
+ * 转移客服
+ * @param {*} params
+ */
+export const transferCustomerService = (data) => {
+    return request({
+        url: '/mall/im/admin/waiter/transfer',
+        method: 'post',
+        data,
+    });
+};

src/store/modules/chat/chat copy.js

@@ -0,0 +1,363 @@
+import { login } from '@/api/chat';
+import config from '@/configs';
+import { ElMessage } from '@/plugins/element-plus';
+import { UUID } from '@/utils/chat';
+import dayjs from 'dayjs';
+const state = () => ({
+    socket: null,
+    heart: null,
+    queue: [],
+    task: [],
+
+    currentSession: null,
+    messageList: [],
+    messageType: { 1: 'text', 2: 'audio', 3: 'image', 4: 'video', 5: 'revoke', 6: 'custom', 7: 'notify' },
+
+    curCustomerService: {},
+    sessionData: [],
+    customerServiceList: [],
+    opts: {
+        customerServiceType: [
+            {
+                label: '售前',
+                value: 1,
+            },
+            {
+                label: '售后',
+                value: 2,
+            },
+            {
+                label: '发货',
+                value: 3,
+            },
+        ],
+    },
+});
+const getters = {
+    parseTime: () => {
+        return (timestamp) => {
+            dayjs(new Date(timestamp)).format('MM-DD HH:mm:ss');
+        };
+    },
+    parseText: () => {
+        return ({ payload, type }) => {
+            if (type === 2) {
+                payload = '[语音]';
+            } else if (type === 3) {
+                payload = '[图片]';
+            } else if (type === 4) {
+                payload = '[视频]';
+            } else if (type === 5) {
+                payload = '[撤回消息]';
+            } else if (type === 6 || type === 1) {
+                try {
+                    // payload = JSON.parse(payload);
+                    if ('text' in payload) {
+                        payload = payload.text;
+                    } else if ('linkJump' in payload) {
+                        payload = '[超链接]';
+                    } else if ('orderNo' in payload) {
+                        payload = '[订单信息]';
+                    } else if ('productImageUrl' in payload) {
+                        payload = '[商品信息]';
+                    } else {
+                        payload = '[未知数据]';
+                    }
+                } catch (e) {
+                    payload = '[解析异常]';
+                }
+            } else if (type === 7) {
+                payload = '[撤回消息]';
+            } else {
+                payload = '[未知类型]';
+            }
+            return payload;
+        };
+    },
+    parseImage: () => {
+        return (payload) => {
+            try {
+                // payload = JSON.parse(payload);
+                if ('url' in payload) {
+                    payload = payload.url;
+                } else {
+                    payload = '[未知图片]';
+                }
+            } catch (e) {
+                payload = '[解析异常]';
+            }
+            return payload;
+        };
+    },
+    parseVideo: () => {
+        return (payload) => {
+            try {
+                // payload = JSON.parse(payload);
+                if ('url' in payload) {
+                    payload = payload.url;
+                } else {
+                    payload = '[未知视频]';
+                }
+            } catch (e) {
+                payload = '[解析异常]';
+            }
+            return payload;
+        };
+    },
+    parseContent: () => {
+        return (payload) => {
+            try {
+                // payload = JSON.parse(payload);
+                if ('linkJump' in payload) {
+                    payload.type = 'link';
+                } else if ('orderNo' in payload) {
+                    payload.type = 'order';
+                } else if ('productImageUrl' in payload) {
+                    payload.type = 'product';
+                } else {
+                    payload = '[未知消息]';
+                }
+            } catch (e) {
+                payload = '[解析异常]';
+            }
+            return payload;
+        };
+    },
+};
+const mutations = {
+    setSocket: (state, data) => (state.socket = data),
+    setHeart: (state, data) => (state.heart = data),
+    setTask: (state, data) => (state.task = data),
+    addTask: (state, data) => state.task.push(data),
+    delTask: (state, data) => state.task.splice(data, 1),
+    setCurrentSession: (state, data) => (state.currentSession = data),
+    setSessionData: (state, data) => (state.sessionData = data),
+    setMessageList: (state, data) => (state.messageList = data),
+    setCustomerServiceList: (state, data) => (state.customerServiceList = data),
+
+    SET_CUR_SERVICE(state, data) {
+        state.curCustomerService = data || {};
+    },
+    SET_SESSION_DATA(state, data) {
+        state.sessionData = data;
+    },
+    SET_SERVICE_LIST(state, data) {
+        state.customerServiceList = data;
+    },
+};
+const actions = {
+    /**
+     * 创建连接
+     */
+    connect: async ({ state, commit, dispatch }) => {
+        let { ticket } = await login({ storeId: 1 });
+        return new Promise((resolve, reject) => {
+            if (window.WebSocket) {
+                const socket = new WebSocket(`${config.socketURL}?client=${ticket}&type=2`);
+                socket.onmessage = ({ data }) => {
+                    dispatch('receive', data);
+                };
+                socket.onopen = () => {
+                    commit(
+                        'setHeart',
+                        setInterval(() => {
+                            dispatch('heart');
+                        }, 3000)
+                    );
+                    console.info('[chat] open');
+                    resolve(socket);
+                };
+                socket.onclose = () => {
+                    clearInterval(state.heart);
+                    console.info('[chat] close');
+                };
+                socket.onerror = (e) => {
+                    clearInterval(state.heart);
+                    console.info('[chat] error', e);
+                    reject(e);
+                };
+                commit('setSocket', socket);
+            } else {
+                ElMessage.error('当前浏览器不支持 WebSocket');
+                reject('not support websocket');
+            }
+        });
+    },
+    /**
+     * 发送心跳，任务监测
+     */
+    heart: ({ state, dispatch }) => {
+        dispatch('send', {
+            traceType: 26,
+            content: { storeId: 1 },
+        });
+        // console.info('[chat] heart');
+        state.task.forEach((item) => {
+            dispatch('send', item);
+        });
+    },
+    /**
+     * 执行任务
+     */
+    invoke: ({ commit, dispatch }, data) => {
+        data.traceId = UUID();
+        commit('addTask', data);
+        dispatch('send', data);
+    },
+    /**
+     * 撤销任务
+     */
+    revoke: ({ state, commit }, data) => {
+        console.info(state.task.length);
+        commit(
+            'setTask',
+            state.task.filter((item) => item.traceType !== data)
+        );
+        console.info(state.task.length);
+    },
+    /**
+     * 发送数据
+     */
+    send: ({ state }, data) => {
+        if (window.WebSocket) {
+            if (state.socket?.readyState === WebSocket.OPEN) {
+                data.traceId = data.traceId || UUID();
+                state.socket.send(JSON.stringify(data));
+                if (data.traceType !== 26) {
+                    console.info('[chat] send', data);
+                }
+            }
+        }
+    },
+    /**
+     * 接收数据
+     */
+    receive: ({ state, commit, dispatch }, data) => {
+        data = JSON.parse(data);
+        if (data.traceType !== 0) {
+            let index = state.task.findIndex((item) => item.traceId === data.traceId);
+            if (index !== -1) {
+                console.info('[chat] data', data);
+                commit('delTask', index);
+                dispatch('handle', data);
+            } else if (data.traceType === 25) {
+                console.info('[chat] msg', data);
+                dispatch('handle', data);
+            } else {
+                console.info('[chat] deprecated', data);
+            }
+        }
+    },
+    /**
+     * 处理数据
+     */
+    handle: ({ state, commit, dispatch }, { code, traceType, content }) => {
+        if (code === 200) {
+            switch (traceType) {
+                case 25: // 收到消息
+                    if (content.sessionId === state.currentSession) {
+                        commit('setMessageList', [...state.messageList, content]);
+                        dispatch('submitRead');
+                    } else {
+                        dispatch('querySession');
+                    }
+                    break;
+                case 32: // 发送消息
+                    commit('setMessageList', [...state.messageList, content]);
+                    break;
+                case 27: // 会话列表
+                    commit('setSessionData', content);
+                    break;
+                case 28: // 消息列表
+                    commit('setMessageList', [...content, ...state.messageList]);
+                    break;
+                case 29: // 客服列表
+                    commit('setCustomerServiceList', content);
+                    break;
+                case 31: // 已读消息
+                    dispatch('querySession');
+                    break;
+                default:
+                    break;
+            }
+        }
+    },
+    /**
+     * 查询会话列表
+     */
+    querySession: ({ dispatch }) => {
+        dispatch('invoke', {
+            traceType: 27,
+            content: { storeId: 1 },
+        });
+    },
+    /**
+     * 查询会话消息列表
+     */
+    querySessionMessage: ({ state, dispatch }, data) => {
+        dispatch('invoke', {
+            traceType: 28,
+            content: { sessionId: state.currentSession, size: 10, topMessageId: null, ...data },
+        });
+    },
+    /**
+     * 查询可转移客服列表
+     */
+    queryCustomerService: ({ dispatch }) => {
+        dispatch('invoke', {
+            traceType: 29,
+            content: { storeId: 1 },
+        });
+    },
+    /**
+     * 提交转移会话
+     */
+    submitTransferSession: ({ dispatch }, data) => {
+        dispatch('invoke', {
+            traceType: 30,
+            content: { storeId: 1, ...data },
+        });
+    },
+    /**
+     * 提交已读消息
+     */
+    submitRead: ({ state, dispatch }) => {
+        dispatch('invoke', {
+            traceType: 31,
+            content: { sessionId: state.currentSession },
+        });
+    },
+    /**
+     * 提交发送消息
+     */
+    submitMessage: ({ state, dispatch }, payload) => {
+        dispatch('invoke', {
+            traceType: 32,
+            content: { payload, toSessionId: state.currentSession, type: 1 },
+        });
+    },
+    /**
+     * 提交发送图片
+     */
+    submitImage: ({ state, dispatch }, payload) => {
+        dispatch('invoke', {
+            traceType: 32,
+            content: { payload, toSessionId: state.currentSession, type: 3 },
+        });
+    },
+    /**
+     * 提交发送视频
+     */
+    submitVideo: ({ state, dispatch }, payload) => {
+        dispatch('invoke', {
+            traceType: 32,
+            content: { payload, toSessionId: state.currentSession, type: 4 },
+        });
+    },
+};
+export default {
+    state,
+    getters,
+    mutations,
+    actions,
+};

src/store/modules/chat/chat.js

@@ -1,18 +1,18 @@
-import { login } from '@/api/chat';
+/*
-import config from '@/configs';
+ * @Author: ch
-import { ElMessage } from '@/plugins/element-plus';
+ * @Date: 2022-06-07 15:41:05
-import { UUID } from '@/utils/chat';
+ * @LastEditors: ch
+ * @LastEditTime: 2022-06-14 15:26:44
+ * @Description: file content
+ */
+import * as api from '@/api/chat';
 import dayjs from 'dayjs';
-const state = () => ({
+const state = {
-    socket: null,
+    curCustomerService: {},
-    heart: null,
+    sessionData: [],
-    queue: [],
-    task: [],
-    sessionData: {},
-    currentSession: null,
-    messageList: [],
-    messageType: { 1: 'text', 2: 'audio', 3: 'image', 4: 'video', 5: 'revoke', 6: 'custom', 7: 'notify' },
     customerServiceList: [],
+    messageType: { 1: 'text', 2: 'audio', 3: 'image', 4: 'video', 5: 'revoke', 6: 'custom', 7: 'notify' },
+
     opts: {
         customerServiceType: [
             {
@@ -29,7 +29,8 @@ const state = () => ({
             },
         ],
     },
-});
+};
+
 const getters = {
     parseTime: () => {
         return (timestamp) => {
@@ -47,24 +48,32 @@ const getters = {
             } else if (type === 5) {
                 payload = '[撤回消息]';
             } else if (type === 6 || type === 1) {
-                try {
+                if (payload.customType === 'transferWaiterSession') {
-                    payload = JSON.parse(payload);
+                    let str = `${payload.fromNickname}将会话转移给了${payload.toNickname}`;
-                    if ('text' in payload) {
+                    if (payload.reason) {
-                        payload = payload.text;
+                        str += `，并留言：${payload.reason}`;
-                    } else if ('linkJump' in payload) {
+                    }
-                        payload = '[超链接]';
+                    payload = str;
-                    } else if ('orderNo' in payload) {
+                } else {
-                        payload = '[订单信息]';
+                    try {
-                    } else if ('productImageUrl' in payload) {
+                        // payload = JSON.parse(payload.value);
-                        payload = '[商品信息]';
+                        if ('text' in payload) {
-                    } else {
+                            payload = payload.text;
-                        payload = '[未知数据]';
+                        } else if ('linkJump' in payload) {
+                            payload = '[超链接]';
+                        } else if ('orderNo' in payload) {
+                            payload = '[订单信息]';
+                        } else if ('productImageUrl' in payload) {
+                            payload = '[商品信息]';
+                        } else {
+                            payload = '[未知数据]';
+                        }
+                    } catch (e) {
+                        payload = '[解析异常]';
                     }
-                } catch (e) {
-                    payload = '[解析异常]';
                 }
             } else if (type === 7) {
-                payload = '[撤回消息]';
+                payload = payload.text;
             } else {
                 payload = '[未知类型]';
             }
@@ -74,7 +83,7 @@ const getters = {
     parseImage: () => {
         return (payload) => {
             try {
-                payload = JSON.parse(payload);
+                // payload = JSON.parse(payload);
                 if ('url' in payload) {
                     payload = payload.url;
                 } else {
@@ -89,7 +98,7 @@ const getters = {
     parseVideo: () => {
         return (payload) => {
             try {
-                payload = JSON.parse(payload);
+                // payload = JSON.parse(payload);
                 if ('url' in payload) {
                     payload = payload.url;
                 } else {
@@ -103,243 +112,69 @@ const getters = {
     },
     parseContent: () => {
         return (payload) => {
-            try {
+            if (payload.customType === 'transferWaiterSession') {
-                payload = JSON.parse(payload);
+                payload.type = 'transferWaiterSession';
-                if ('linkJump' in payload) {
+            } else {
-                    payload.type = 'link';
+                try {
-                } else if ('orderNo' in payload) {
+                    // payload = JSON.parse(payload);
-                    payload.type = 'order';
+                    if ('linkJump' in payload) {
-                } else if ('productImageUrl' in payload) {
+                        payload.type = 'link';
-                    payload.type = 'product';
+                    } else if ('orderNo' in payload) {
-                } else {
+                        payload.type = 'order';
-                    payload = '[未知消息]';
+                    } else if ('productImageUrl' in payload) {
+                        payload.type = 'product';
+                    } else {
+                        payload = '[未知消息]';
+                    }
+                } catch (e) {
+                    payload = '[解析异常]';
                 }
-            } catch (e) {
-                payload = '[解析异常]';
             }
             return payload;
         };
     },
 };
 const mutations = {
-    setSocket: (state, data) => (state.socket = data),
+    SET_CUR_SERVICE(state, data) {
-    setHeart: (state, data) => (state.heart = data),
+        state.curCustomerService = data || {};
-    setTask: (state, data) => (state.task = data),
-    addTask: (state, data) => state.task.push(data),
-    delTask: (state, data) => state.task.splice(data, 1),
-    setCurrentSession: (state, data) => (state.currentSession = data),
-    setSessionData: (state, data) => (state.sessionData = data),
-    setMessageList: (state, data) => (state.messageList = data),
-    setCustomerServiceList: (state, data) => (state.customerServiceList = data),
-};
-const actions = {
-    /**
-     * 创建连接
-     */
-    connect: async ({ state, commit, dispatch }) => {
-        let { ticket } = await login({ storeId: 1 });
-        return new Promise((resolve, reject) => {
-            if (window.WebSocket) {
-                const socket = new WebSocket(`${config.socketURL}?client=${ticket}&type=2`);
-                socket.onmessage = ({ data }) => {
-                    dispatch('receive', data);
-                };
-                socket.onopen = () => {
-                    commit(
-                        'setHeart',
-                        setInterval(() => {
-                            dispatch('heart');
-                        }, 3000)
-                    );
-                    console.info('[chat] open');
-                    resolve(socket);
-                };
-                socket.onclose = () => {
-                    clearInterval(state.heart);
-                    console.info('[chat] close');
-                };
-                socket.onerror = (e) => {
-                    clearInterval(state.heart);
-                    console.info('[chat] error', e);
-                    reject(e);
-                };
-                commit('setSocket', socket);
-            } else {
-                ElMessage.error('当前浏览器不支持 WebSocket');
-                reject('not support websocket');
-            }
-        });
     },
-    /**
+    SET_SESSION_DATA(state, data) {
-     * 发送心跳，任务监测
+        state.sessionData = data;
-     */
-    heart: ({ state, dispatch }) => {
-        dispatch('send', {
-            traceType: 26,
-            content: { storeId: 1 },
-        });
-        // console.info('[chat] heart');
-        state.task.forEach((item) => {
-            dispatch('send', item);
-        });
-    },
-    /**
-     * 执行任务
-     */
-    invoke: ({ commit, dispatch }, data) => {
-        data.traceId = UUID();
-        commit('addTask', data);
-        dispatch('send', data);
     },
-    /**
+    SET_SERVICE_LIST(state, data) {
-     * 撤销任务
+        state.customerServiceList = data;
-     */
-    revoke: ({ state, commit }, data) => {
-        console.info(state.task.length);
-        commit(
-            'setTask',
-            state.task.filter((item) => item.traceType !== data)
-        );
-        console.info(state.task.length);
     },
-    /**
+};
-     * 发送数据
+const actions = {
-     */
+    queryCurCustomerService: ({ commit }) => {
-    send: ({ state }, data) => {
+        api.getCustomerService().then((res) => {
-        if (window.WebSocket) {
+            commit('SET_CUR_SERVICE', res);
-            if (state.socket?.readyState === WebSocket.OPEN) {
-                data.traceId = data.traceId || UUID();
-                state.socket.send(JSON.stringify(data));
-                if (data.traceType !== 26) {
-                    console.info('[chat] send', data);
-                }
-            }
-        }
-    },
-    /**
-     * 接收数据
-     */
-    receive: ({ state, commit, dispatch }, data) => {
-        data = JSON.parse(data);
-        if (data.traceType !== 0) {
-            let index = state.task.findIndex((item) => item.traceId === data.traceId);
-            if (index !== -1) {
-                console.info('[chat] data', data);
-                commit('delTask', index);
-                dispatch('handle', data);
-            } else if (data.traceType === 25) {
-                console.info('[chat] msg', data);
-                dispatch('handle', data);
-            } else {
-                console.info('[chat] deprecated', data);
-            }
-        }
-    },
-    /**
-     * 处理数据
-     */
-    handle: ({ state, commit, dispatch }, { code, traceType, content }) => {
-        if (code === 200) {
-            switch (traceType) {
-                case 25: // 收到消息
-                    if (content.sessionId === state.currentSession) {
-                        commit('setMessageList', [...state.messageList, content]);
-                        dispatch('submitRead');
-                    } else {
-                        dispatch('querySession');
-                    }
-                    break;
-                case 32: // 发送消息
-                    commit('setMessageList', [...state.messageList, content]);
-                    break;
-                case 27: // 会话列表
-                    commit('setSessionData', content);
-                    break;
-                case 28: // 消息列表
-                    commit('setMessageList', [...content, ...state.messageList]);
-                    break;
-                case 29: // 客服列表
-                    commit('setCustomerServiceList', content);
-                    break;
-                case 31: // 已读消息
-                    dispatch('querySession');
-                    break;
-                default:
-                    break;
-            }
-        }
-    },
-    /**
-     * 查询会话列表
-     */
-    querySession: ({ dispatch }) => {
-        dispatch('invoke', {
-            traceType: 27,
-            content: { storeId: 1 },
-        });
-    },
-    /**
-     * 查询会话消息列表
-     */
-    querySessionMessage: ({ state, dispatch }, data) => {
-        dispatch('invoke', {
-            traceType: 28,
-            content: { sessionId: state.currentSession, size: 10, topMessageId: null, ...data },
         });
     },
+
     /**
      * 查询可转移客服列表
      */
-    queryCustomerService: ({ dispatch }) => {
+    queryCustomerService: ({ commit }) => {
-        dispatch('invoke', {
+        api.customerServiceList({
-            traceType: 29,
+            length: 100,
-            content: { storeId: 1 },
+            pageIndex: 1,
+        }).then((res) => {
+            commit('SET_SERVICE_LIST', res.records);
         });
     },
     /**
      * 提交转移会话
      */
-    submitTransferSession: ({ dispatch }, data) => {
+    submitTransferSession: ({}, data) => {
-        dispatch('invoke', {
+        return api
-            traceType: 30,
+            .transferCustomerService({
-            content: { storeId: 1, ...data },
+                storeId: 1,
-        });
+                ...data,
-    },
+            })
-    /**
+            .then((res) => {
-     * 提交已读消息
+                console.log(res, 'resresres');
-     */
+            });
-    submitRead: ({ state, dispatch }) => {
-        dispatch('invoke', {
-            traceType: 31,
-            content: { sessionId: state.currentSession },
-        });
-    },
-    /**
-     * 提交发送消息
-     */
-    submitMessage: ({ state, dispatch }, payload) => {
-        dispatch('invoke', {
-            traceType: 32,
-            content: { payload, toSessionId: state.currentSession, type: 1 },
-        });
-    },
-    /**
-     * 提交发送图片
-     */
-    submitImage: ({ state, dispatch }, payload) => {
-        dispatch('invoke', {
-            traceType: 32,
-            content: { payload, toSessionId: state.currentSession, type: 3 },
-        });
-    },
-    /**
-     * 提交发送视频
-     */
-    submitVideo: ({ state, dispatch }, payload) => {
-        dispatch('invoke', {
-            traceType: 32,
-            content: { payload, toSessionId: state.currentSession, type: 4 },
-        });
     },
 };
 export default {

src/utils/im.js

@@ -0,0 +1,55 @@
+/*
+ * @Author: ch
+ * @Date: 2022-06-07 15:52:37
+ * @LastEditors: ch
+ * @LastEditTime: 2022-06-13 17:32:19
+ * @Description: file content
+ */
+import * as api from '@/api/chat';
+import config from '@/configs';
+import $store from '@/store';
+import MsbIm from '@/utils/msb-im';
+import { FormatJsonSearch, ToAsyncAwait } from '@/utils/utils';
+const Im = new MsbIm({
+    reconnect: true,
+});
+const ImInit = (waiterId) => {
+    return new Promise((reslove, reject) => {
+        api.getCustomeServiceTicket().then(async (res) => {
+            console.log(res);
+            const par = FormatJsonSearch({
+                client: res.client,
+                ticket: res.ticket,
+                user: waiterId,
+                connect: 2,
+            });
+            const { error, result } = await ToAsyncAwait(
+                Im.init({
+                    url: `${config.socketURL}${par}`,
+                })
+            );
+            if (error) {
+                reject(error);
+            } else {
+                reslove(result);
+            }
+        });
+    });
+};
+
+Im.interceptors.dataChangeAfter = () => {
+    $store.commit('chat/SET_SESSION_DATA', JSON.parse(JSON.stringify(Im.sessionData)));
+    // let msgCount = 0;
+    // Im.sessionData.forEach((i) => {
+    //     msgCount += i.unreadCount;
+    // });
+    // $store.commit('SET_IM_MSG_COUNT', msgCount);
+};
+
+Im.interceptors.onLogout = () => {
+    Im.setSessionData([]);
+    // Im.setCurSessionId(null);
+    $store.commit('chat/SET_SESSION_DATA', []);
+    // $store.commit('SET_IM_MSG_COUNT', 0);
+};
+export { Im, ImInit };

src/utils/msb-im.js

@@ -0,0 +1,483 @@
+/*
+ * @Author: ch
+ * @Date: 2022-05-18 14:54:47
+ * @LastEditors: ch
+ * @LastEditTime: 2022-06-14 17:20:50
+ * @Description: file content
+ */
+import '@/utils/poto-req';
+import '@/utils/proto-rsp';
+import { CreateUUID, ToAsyncAwait } from '@/utils/utils';
+
+const connect = Symbol('connect');
+const send = Symbol('send');
+const onMessage = Symbol('onMessage');
+const fromatPotoReq = (traceId, traceType, content) => {
+        let messageModel = new proto.ReqModel();
+        messageModel.setTraceid(traceId);
+        messageModel.setTracetype(traceType);
+        content && messageModel.setContent(JSON.stringify(content));
+        return messageModel.serializeBinary();
+    },
+    fromatPotoRsp = (data) => {
+        const res = proto.RspModel.deserializeBinary(new Uint8Array(data));
+        let ctx = res.getContent();
+        ctx = ctx ? JSON.parse(ctx) : {};
+        if (ctx.payload) {
+            ctx.payload = JSON.parse(ctx.payload);
+        }
+        return {
+            content: ctx,
+            traceId: res.getTraceid(),
+            traceType: res.getTracetype(),
+            code: res.getCode(),
+            message: res.getMessage(),
+        };
+    };
+
+class MsbIm {
+    defaultOption = {
+        ioKey: 'traceId',
+        reconnect: true,
+    };
+    socket = null;
+    isOpen = false;
+    queue = {};
+    interceptors = {
+        dataChangeBefore: null,
+        dataChangeAfter: null,
+        onClose: null,
+        onMessage: null,
+    };
+    sessionData = [];
+    curSessionId = null;
+    constructor(option) {
+        this.option = {
+            ...this.defaultOption,
+            ...option,
+        };
+    }
+
+    /**
+     * 创建连接返回一个Promise 创建成功并成功打开连接算连接成功
+     * @param {*} option
+     */
+    [connect](option) {
+        return new Promise((resolve, reject) => {
+            const open = () => {
+                console.log('[im] open');
+                this.isOpen = true;
+                resolve(this.socket);
+            };
+            const message = async (res) => {
+                const result = fromatPotoRsp(res.data);
+                this.interceptors.onMessage && this.interceptors.onMessage(result);
+                // 处理服务端主动推送的消息
+                this[onMessage](result);
+
+                // 如果再消息堆里有此消息回调，则执行回调，并删除
+                const cbk = this.queue[result[this.option.ioKey]];
+
+                if (cbk) {
+                    cbk(result.code !== 200 ? { error: result } : { result: result });
+                    delete this.queue[result[this.option.ioKey]];
+                }
+            };
+            const close = () => {
+                console.log('[im] close');
+                this.interceptors.onClose && this.interceptors.onClose();
+            };
+            let isUni = false;
+            try {
+                isUni = uni;
+            } catch (e) {
+                isUni = false;
+            }
+            if (isUni) {
+                this.socket = uni.connectSocket({
+                    ...this.option,
+                    fail(e) {
+                        reject(e);
+                    },
+                });
+                this.socket.onOpen(() => {
+                    open();
+                    this.socket.onMessage((res) => {
+                        message(res);
+                    });
+                });
+                this.socket.onClose(() => {
+                    close();
+                });
+            } else if (WebSocket) {
+                try {
+                    this.socket = new WebSocket(this.option.url);
+                    this.socket.binaryType = 'arraybuffer';
+                    this.socket.onopen = () => {
+                        open();
+                    };
+                    this.socket.onmessage = (res) => {
+                        message(res);
+                    };
+                    this.socket.onclose = () => {
+                        close();
+                    };
+                } catch (e) {
+                    reject(e);
+                }
+            }
+        });
+    }
+    /**
+     * 向服务端发送消息||请求，返回一个Promise对象，收到ioKey对应的消息会算一个同步完成
+     * @param {*} data
+     */
+    [send](data) {
+        return new Promise((resolve, reject) => {
+            if (!this.isOpen) {
+                return reject('连接未打开');
+            }
+            this.queue[data[this.option.ioKey]] = ({ result, error }) => {
+                if (result) {
+                    resolve(result);
+                } else {
+                    reject(error);
+                }
+            };
+
+            const par = fromatPotoReq(data.traceId, data.traceType, data.content);
+
+            let isUni = false;
+            try {
+                isUni = uni;
+            } catch (e) {
+                isUni = false;
+            }
+            if (isUni) {
+                this.socket.send({
+                    data: par,
+                    fail(e) {
+                        reject({ error: e });
+                    },
+                });
+            } else if (WebSocket) {
+                this.socket.send(par);
+            }
+        });
+    }
+    /**
+     * 服务端推送消息，只处理服务端主动推送的消息
+     * @param {*} data
+     */
+    [onMessage](data) {
+        // 判断非服务端主动推送消息不做处理
+        if (data[this.option.ioKey] || data.code !== 200) {
+            return false;
+        }
+        console.log('[im] 主动接收的消息', data);
+        let ctx = data.content;
+        let historyData = [...this.sessionData],
+            newData = [];
+        const hisIndex = historyData.findIndex((i) => i.id === ctx.sessionId);
+        if (hisIndex >= 0) {
+            // 存在会话往现有会话增加一条消息,并修改最后一条消息为当前消息
+            const curHisData = historyData[hisIndex];
+            curHisData.messageList.push(ctx);
+            curHisData.lastMessage = ctx;
+            // 不在当前会话窗口则向会话消息加1条未读
+            if (ctx.sessionId !== this.curSessionId) {
+                curHisData.unreadCount++;
+            } else {
+                this.setRead({
+                    content: {
+                        sessionId: this.curSessionId,
+                    },
+                });
+            }
+            newData = historyData;
+        } else {
+            // 会话列表不存在，则创建一个会话
+            newData = [
+                ...historyData,
+                {
+                    fromAvatar: ctx.session.fromAvatar,
+                    fromId: ctx.session.fromId,
+                    fromNickname: ctx.session.fromNickname,
+                    id: ctx.sessionId,
+                    lastMessage: ctx,
+                    messageList: [ctx],
+                    updateTimeStamp: ctx.createTimeStamp,
+                    unreadCount: 1,
+                },
+            ];
+        }
+        this.setSessionData(newData);
+    }
+    init(config) {
+        return new Promise((resolve, reject) => {
+            const heart = () => {
+                // 要优化 心跳没回复需要重连
+                setTimeout(async () => {
+                    if (this.isOpen) {
+                        await this[send]({
+                            traceId: CreateUUID(),
+                            traceType: 0,
+                            content: { text: 'ping' },
+                        });
+                    }
+                    heart();
+                }, 1000);
+            };
+            this.option = {
+                ...this.option,
+                ...config,
+            };
+            this[connect]()
+                .then((res) => {
+                    resolve(res);
+                    heart();
+                })
+                .catch((e) => {
+                    console.log('eeeee', e);
+                });
+        });
+    }
+    /**
+     * 设置数据
+     */
+    setSessionData(data) {
+        let newData = JSON.parse(JSON.stringify(data));
+        this.interceptors.dataChangeBefore && this.interceptors.dataChangeBefore(newData, this.sessionData);
+        this.sessionData = newData;
+        this.interceptors.dataChangeAfter && this.interceptors.dataChangeAfter(this.sessionData);
+    }
+    /**
+     * 设置当前聊天窗口
+     * Data为Session数据
+     * @param {*} data
+     */
+    setCurSessionId(id) {
+        this.curSessionId = id;
+    }
+    /**
+     * 获取会话列表
+     * @param {*} params
+     */
+    async getSessionList(params) {
+        const par = {
+            traceId: CreateUUID(),
+            traceType: 1,
+            ...params,
+        };
+
+        console.log('[im] 获取会话列表--start', par);
+        let { error, result } = await ToAsyncAwait(this[send](par));
+        console.log('[im] 获取会话列表--end', result, error);
+        if (error) {
+            return Promise.reject(error);
+        }
+        const { content } = result;
+        // let newData = [];
+
+        content.sessionVOS.forEach((item) => {
+            if (item.lastMessage) {
+                item.lastMessage.payload = JSON.parse(item.lastMessage.payload || {});
+            }
+            let historyData = this.sessionData;
+            let hisIndex = historyData.findIndex((i) => i.id === item.id);
+            if (hisIndex < 0) {
+                item.messageList = [];
+            }
+            //     let historyData = this.sessionData;
+            //     let hisIndex = historyData.findIndex((i) => i.id === item.id);
+            //     if (hisIndex >= 0) {
+            //         historyData[hisIndex].lastMessage = item.lastMessage;
+            //         historyData[hisIndex].unreadCount++;
+            //         newData.push(historyData[hisIndex]);
+            //     } else {
+            //         item.messageList = [];
+            //         newData = [...newData, item];
+            //     }
+        });
+        this.setSessionData(content.sessionVOS);
+        return Promise.resolve(result);
+    }
+    /**
+     * 获取会话的历史消息记录
+     * @param {*} params
+     */
+    async getHistoryMsg() {
+        const curSessionIdx = this.sessionData.findIndex((i) => i.id === this.curSessionId);
+        const curSession = this.sessionData[curSessionIdx];
+        console.log(curSession, this.curSessionId, 'this.curSessionId');
+        const msgList = curSession.messageList || [];
+        const par = {
+            traceId: CreateUUID(),
+            traceType: 2,
+            content: {
+                sessionId: this.curSessionId,
+                topMessageId: msgList.length ? msgList[0].id : null,
+            },
+        };
+        console.log('[im] 获取会话历史消息--start', par);
+        const { error, result } = await ToAsyncAwait(this[send](par));
+        console.log('[im] 获取会话历史消息--end', result, error);
+        if (error) {
+            return Promise.reject(error);
+        }
+        const { content } = result;
+        if (content.length) {
+            let newData = this.sessionData;
+            content.forEach((item) => {
+                item.payload = JSON.parse(item.payload);
+            });
+            newData[curSessionIdx].messageList = content.concat(newData[curSessionIdx].messageList);
+            this.setSessionData(newData);
+        }
+        return Promise.resolve(result);
+    }
+    /**
+     * 会话已读
+     * @param {*} params
+     */
+    async setRead(params) {
+        const par = {
+            traceId: CreateUUID(),
+            traceType: '6',
+            ...params,
+        };
+        console.log('[im] 会话已读--start', par);
+        const { error, result } = await this[send](par);
+        console.log('[im] 会话已读--end', result, error);
+
+        let newData = this.sessionData.map((item) => {
+            if (item.id == params.content.sessionId) {
+                item.unreadCount = 0;
+            }
+            return item;
+        });
+
+        this.setSessionData(newData);
+    }
+    /**
+     * 发送消息
+     * @param {*} params
+     */
+    async sendMsg(params) {
+        const index = this.sessionData.findIndex((i) => i.id === this.curSessionId);
+        let curSession = this.sessionData[index];
+        // 临时消息体
+        let par = {
+            ...params,
+            traceId: CreateUUID(),
+            traceType: 3,
+        };
+        let msgCtx = {
+            ...params.content,
+            ...par,
+            createTimeStamp: new Date().getTime(),
+            sendStatus: 'loading',
+        };
+        if (typeof msgCtx.payload === 'string') {
+            msgCtx.payload = JSON.parse(msgCtx.payload);
+        }
+        // 点发送，立即把消息加入消息列表，标记为发送中状态
+        curSession.lastMessage = msgCtx;
+        curSession.messageList.push(msgCtx);
+        this.setSessionData(this.sessionData);
+
+        // 超过时间未返回视为发送失败
+        this.timerStatus(msgCtx);
+
+        console.log('[im] 发送消息--start', par);
+        const { error, result } = await ToAsyncAwait(this[send](par));
+        console.log('[im] 发送消息--end', result, error);
+        // 接到通知，标记消息是否发送成功
+        for (let i = curSession.messageList.length; i--; ) {
+            const item = curSession.messageList[i];
+            if (item[this.option.ioKey] === par[this.option.ioKey]) {
+                curSession.messageList[i].sendStatus = msgCtx.sendStatus = error ? 'fail' : 'success';
+                break;
+            }
+        }
+        let newData = [...this.sessionData];
+        curSession.lastMessage = msgCtx;
+        newData[index] = curSession;
+        this.setSessionData(newData);
+        if (error) {
+            return Promise.reject(error);
+        }
+
+        return Promise.resolve(result);
+    }
+    /**
+     * 发送失败时，重新发送
+     * @param {*} params
+     */
+    async resend(params) {
+        params.sendStatus = 'loading';
+        this.timerStatus(params);
+
+        console.log('[im] 重新发送消息--start', params);
+        const { error, result } = await ToAsyncAwait(
+            this[send]({
+                traceId: params.traceId,
+                traceType: params.traceType,
+                content: params.content,
+            })
+        );
+        console.log('[im] 重新发送消息--end', result, error);
+        params.createTimeStamp = result.createTimeStamp;
+        if (error) {
+            params.sendStatus = 'fail';
+            return Promise.reject(error);
+        }
+        params.sendStatus = 'success';
+        return Promise.resolve(result);
+    }
+    timerStatus(msg) {
+        setTimeout(() => {
+            if (msg.sendStatus === 'loading') {
+                msg.sendStatus = 'fail';
+                delete this.queue[msg.traceId];
+            }
+        }, 3000);
+    }
+    /**
+     * 主动创建会话
+     * @param {*} params
+     */
+    async createSession(params) {
+        const par = {
+            traceId: CreateUUID(),
+            traceType: 9,
+            ...params,
+        };
+        console.log('[im] 主动创建会话--start', par);
+        const { result, error } = await ToAsyncAwait(this[send](par));
+        console.log('[im] 主动创建会话--end', result, error);
+        if (error) {
+            return Promise.reject(error);
+        }
+        const { content } = result;
+        let historyData = this.sessionData;
+        let curSession = historyData.find((i) => i.id === content.id);
+        if (!curSession) {
+            curSession = {
+                ...content,
+                unreadCount: 0,
+                messageList: [],
+            };
+            const newData = [...historyData, curSession];
+            this.setSessionData(newData);
+        }
+        return Promise.resolve(result);
+    }
+    close() {
+        this.socket.close();
+        this.socket = null;
+        this.isOpen = false;
+        this.setSessionData([]);
+    }
+}
+export default MsbIm;

src/utils/utils.js

@@ -0,0 +1,36 @@
+/*
+ * @Author: ch
+ * @Date: 2022-06-07 11:34:12
+ * @LastEditors: ch
+ * @LastEditTime: 2022-06-07 16:12:42
+ * @Description: file content
+ */
+
+//生成UUID
+const CreateUUID = () => {
+    let d = _.now();
+    return 'xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx'.replace(/[xy]/g, function (c) {
+        var r = (d + _.random(16)) % 16 | 0;
+        d = Math.floor(d / 16);
+        return (c === 'x' ? r : (r & 0x3) | 0x8).toString(16);
+    });
+};
+
+const ToAsyncAwait = (promise, fromatResult = true) => {
+    if (!fromatResult) {
+        return promise;
+    }
+    return promise.then((res) => ({ error: null, result: res })).catch((err) => ({ error: err, result: null }));
+};
+
+const FormatJsonSearch = (myJson, connector = '?') => {
+    if (myJson.constructor !== Object) {
+        throw new Error('必须是JSON对象');
+    }
+    let arr = [];
+    for (let i in myJson) {
+        arr.push(`${i}=${encodeURIComponent(myJson[i])}`);
+    }
+    return `${connector}${arr.join('&')}`;
+};
+export { CreateUUID, ToAsyncAwait, FormatJsonSearch };

src/views/chat/index copy.vue

@@ -0,0 +1,475 @@
+<template>
+    <div class="chat-container" @click="emojiVisible = false">
+        <div class="header">
+            <p>当前客服：{{ userInfo?.employeeName }}</p>
+            <!-- <el-button type="text" @click="summaryVisible = !summaryVisible">
+                {{ summaryVisible ? '收起' : '统计数据' }}
+            </el-button> -->
+        </div>
+        <div class="summary">
+            <el-table v-show="summaryVisible" border :data="[summary]">
+                <el-table-column align="center" header-align="center" label="今日接待次数" prop="todayTimes" />
+                <el-table-column align="center" header-align="center" label="今日接待人数" prop="todayCount" />
+                <el-table-column align="center" header-align="center" label="历史接待次数" prop="historyTimes" />
+                <el-table-column align="center" header-align="center" label="历史接待人数" prop="historyCount" />
+            </el-table>
+        </div>
+        <div class="body">
+            <div class="aside">
+                <div class="aside-header">近期会话</div>
+                <el-scrollbar class="session-list" tag="ul">
+                    <li
+                        v-for="(item, index) in sessionList"
+                        :key="index"
+                        class="session-item"
+                        :class="{ active: currentSessionId === item.id }"
+                        @click="handleChangeSession(item.id)"
+                    >
+                        <el-badge
+                            class="session-count"
+                            :hidden="item.unreadCount === 0"
+                            :max="99"
+                            :value="item.unreadCount"
+                        >
+                            <el-avatar circle :src="item.fromAvatar" />
+                        </el-badge>
+                        <div class="session-info">
+                            <div class="row">
+                                <div class="session-name">{{ item.fromNickname }}</div>
+                                <div class="session-time">
+                                    {{ store.getters['chat/parseTime'](item.lastMessage.createTimeStamp) }}
+                                </div>
+                            </div>
+                            <div class="row">
+                                <div class="session-content">
+                                    {{ store.getters['chat/parseText'](item.lastMessage) }}
+                                </div>
+                            </div>
+                        </div>
+                    </li>
+                </el-scrollbar>
+            </div>
+            <div v-if="currentSession" class="content">
+                <div class="content-header">
+                    <div class="content-header-left">
+                        <div class="name" :class="{ [`sex-` + currentSession?.fromSex]: true }">
+                            {{ currentSession?.fromNickname }}
+                        </div>
+                    </div>
+                    <div class="content-header-right">
+                        <el-button @click="handleOrder">
+                            <el-icon name="clipboard" />
+                            个人订单
+                        </el-button>
+                        <el-button @click="handleTransferSession">
+                            <el-icon name="chat-forward" />
+                            转移会话
+                        </el-button>
+                    </div>
+                </div>
+                <el-scrollbar ref="refsMessageList" class="message-list">
+                    <el-button v-if="sessionMessageList.length" class="load" type="text" @click="handleLoadMore">
+                        加载更多
+                    </el-button>
+                    <message-item
+                        v-for="(item, index) in sessionMessageList"
+                        :key="index"
+                        :message="item"
+                        :session="currentSession"
+                    />
+                </el-scrollbar>
+                <div class="operation-bar">
+                    <el-button type="text" @click.stop="emojiVisible = !emojiVisible">
+                        <el-icon name="chat-smile-3-fill" size="20" />
+                    </el-button>
+                    <el-button type="text" @click="handlePickImage">
+                        <el-icon name="image-fill" size="20" />
+                    </el-button>
+                    <el-button type="text" @click="handlePickVideo">
+                        <el-icon name="movie-fill" size="20" />
+                    </el-button>
+                    <el-scrollbar v-show="emojiVisible" class="emoji-panel" tag="ul">
+                        <li v-for="(item, index) in emojiList" :key="index" @click="handleAddEmoji(item)">
+                            {{ entitiestoUtf16(item) }}
+                        </li>
+                    </el-scrollbar>
+                    <input
+                        ref="refsImage"
+                        accept="image/*"
+                        style="display: none"
+                        type="file"
+                        @change="handleSendImage"
+                    />
+                    <input
+                        ref="refsVideo"
+                        accept="video/*"
+                        style="display: none"
+                        type="file"
+                        @change="handleSendVideo"
+                    />
+                </div>
+                <div class="input">
+                    <el-input
+                        v-model="state.message"
+                        placeholder="请输入要发送的内容，shift+enter换行，enter发送"
+                        type="textarea"
+                        @keypress.enter.prevent="handleSendMessage"
+                    />
+                </div>
+                <div class="send">
+                    <el-button type="primary" @click="handleSendMessage()">发送</el-button>
+                </div>
+            </div>
+            <div v-else class="content empty">请点击左侧会话列表与买家进行聊天</div>
+        </div>
+        <el-dialog v-model="transferVisible" title="转移会话">
+            <table-list
+                code="TransferCustomerService"
+                :config="transferConfig"
+                :data="customerServiceList"
+                :operation="[]"
+                style="height: 500px"
+            />
+        </el-dialog>
+    </div>
+</template>
+
+<script setup lang="jsx">
+    import { upload } from '@/api/file';
+    import { emojiData, entitiestoUtf16 } from '@/utils/chat.js';
+    import { ElButton } from 'element-plus/es/components/button/index';
+    import 'element-plus/es/components/button/style/css';
+    import MessageItem from './message.vue';
+    const { proxy } = getCurrentInstance();
+    const router = useRouter();
+    const store = useStore();
+    store.dispatch('chat/connect');
+    store.dispatch('chat/querySession');
+    const opts = computed(() => store.state.chat.opts);
+
+    // 统计
+    const userInfo = computed(() => store.state.auth.userInfo);
+    const summaryVisible = ref(false);
+    const summary = ref({
+        historyTimes: 0,
+        historyCount: 0,
+        todayTimes: 0,
+        todayCount: 0,
+    });
+
+    // 会话
+    const currentSessionId = computed(() => store.state.chat.currentSession);
+    const state = reactive({
+        message: '',
+    });
+    const sessionList = computed(() => {
+        return store.state.chat.sessionData?.sessionVOS || [];
+    });
+    const currentSession = computed(() => sessionList.value.find((item) => item.id === currentSessionId.value));
+    const handleChangeSession = (id) => {
+        store.dispatch('chat/revoke', 28);
+        store.dispatch('chat/revoke', 31);
+        store.commit('chat/setCurrentSession', id);
+        store.commit('chat/setMessageList', []);
+        store.dispatch('chat/querySessionMessage');
+        store.dispatch('chat/submitRead');
+    };
+
+    // 聊天
+    const sessionMessageList = computed(() => store.state.chat.messageList);
+    const refsMessageList = ref(null);
+    watch(sessionMessageList, (value, old) => {
+        let offset = refsMessageList.value
+            ? refsMessageList.value.resize$.scrollHeight - refsMessageList.value.resize$.scrollTop
+            : 0;
+        nextTick(() => {
+            if (!old?.length || value.indexOf(old[0]) === 0) {
+                refsMessageList.value.setScrollTop(refsMessageList.value.resize$.scrollHeight);
+            } else {
+                refsMessageList.value.setScrollTop(refsMessageList.value.resize$.scrollHeight - offset);
+            }
+        });
+    });
+    const handleLoadMore = () => {
+        store.dispatch('chat/querySessionMessage', { topMessageId: unref(sessionMessageList)[0].id });
+    };
+    const handleSendMessage = (e) => {
+        if (e && e.shiftKey) {
+            state.message += '\n';
+        } else {
+            if (state.message) {
+                store.dispatch('chat/submitMessage', { text: state.message });
+                state.message = '';
+            } else {
+                proxy.$message.warning('发送消息不能为空');
+            }
+        }
+    };
+
+    // 个人订单
+    const handleOrder = () => {
+        router.push({ name: 'OrderManagement', query: { id: currentSession.value.fromId } });
+    };
+
+    // 转移会话
+    const transferVisible = ref(false);
+    const transferConfig = ref({
+        page: false,
+        columns: [
+            {
+                label: '账号',
+                prop: 'account',
+                width: 160,
+            },
+            {
+                label: '客户昵称',
+                prop: 'nickname',
+                minWidth: 160,
+            },
+            {
+                label: '类型',
+                prop: 'type',
+                width: 160,
+                slots: {
+                    default: ({ row }) => proxy.$dict(unref(opts).customerServiceType, row.type),
+                },
+            },
+            {
+                label: '操作',
+                width: 100,
+                slots: {
+                    default: ({ row }) => (
+                        <ElButton type="text" onClick={() => handleConfirmTransfer(row)}>
+                            转移
+                        </ElButton>
+                    ),
+                },
+            },
+        ],
+    });
+    const customerServiceList = computed(() => store.state.chat.customerServiceList);
+    const handleTransferSession = () => {
+        store.dispatch('chat/queryCustomerService');
+        transferVisible.value = true;
+    };
+    const handleConfirmTransfer = async (row) => {
+        try {
+            let res = await proxy.$prompt('请输入转移原因', '转移会话', {
+                confirmButtonText: '确定',
+            });
+            if (res.action === 'confirm') {
+                store.dispatch('chat/submitTransferSession', {
+                    toWaiterId: row.userId,
+                    sessionId: unref(currentSessionId),
+                    reason: res.value,
+                });
+                transferVisible.value = false;
+            }
+        } catch (e) {
+            console.info('取消转移会话', e);
+        }
+    };
+
+    // 表情
+    const emojiVisible = ref(false);
+    const emojiList = computed(() => emojiData.map((item) => item.list).flat());
+    const handleAddEmoji = (data) => {
+        let str = ' ' + entitiestoUtf16(data) + ' ';
+        state.message += str;
+    };
+
+    // 图片
+    const refsImage = ref(null);
+    const handlePickImage = () => {
+        refsImage.value.click();
+    };
+    const handleSendImage = async (e) => {
+        const file = e.target.files[0];
+        e.target.value = null;
+        let url = await upload('mall-product', 'im/', file);
+        store.dispatch('chat/submitImage', { url });
+    };
+
+    // 视频
+    const refsVideo = ref(null);
+    const handlePickVideo = () => {
+        refsVideo.value.click();
+    };
+    const handleSendVideo = async (e) => {
+        const file = e.target.files[0];
+        e.target.value = null;
+        let url = await upload('mall-product', 'im/', file);
+        store.dispatch('chat/submitVideo', { url });
+    };
+</script>
+
+<style lang="less" scoped>
+    .chat-container {
+        display: flex;
+        flex-direction: column;
+        overflow: hidden;
+        .header {
+            display: flex;
+            align-items: center;
+            padding: @layout-space 0;
+            .el-button {
+                margin-left: @layout-space-super;
+            }
+        }
+        .body {
+            width: 100%;
+            flex: 1;
+            overflow: hidden;
+            display: flex;
+            border: 1px solid #ebeef5;
+            .aside {
+                border-right: 1px solid #ebeef5;
+                .aside-header {
+                    height: 60px;
+                    display: flex;
+                    align-items: center;
+                    padding: @layout-space;
+                    border-bottom: 1px solid #ebeef5;
+                    font-size: @layout-h3;
+                    font-weight: bolder;
+                }
+                .session-list {
+                    display: flex;
+                    flex-direction: column;
+                    .session-item {
+                        display: flex;
+                        align-items: center;
+                        padding: @layout-space;
+                        cursor: pointer;
+                        &:hover {
+                            background-color: #f5f5f5;
+                        }
+                        &.active {
+                            background-color: #eee;
+                        }
+                        .session-count {
+                            margin-right: @layout-space;
+                            :deep(.el-badge__content) {
+                                top: calc(@layout-space / 2);
+                                right: calc(@layout-space * 1.25);
+                            }
+                        }
+                        .session-info {
+                            overflow: hidden;
+                            margin-left: @layout-space;
+                            .row {
+                                display: flex;
+                                justify-content: space-between;
+                            }
+                            .session-time,
+                            .session-content {
+                                font-size: 0.8em;
+                                color: #999;
+                            }
+                            .session-content {
+                                width: 150px;
+                                margin-top: @layout-space-small;
+                                white-space: nowrap;
+                                text-overflow: ellipsis;
+                                overflow: hidden;
+                            }
+                        }
+                        + .session-item {
+                            border-top: 1px solid #ebeef5;
+                        }
+                    }
+                }
+            }
+            .content {
+                flex: 1;
+                display: flex;
+                flex-direction: column;
+                &.empty {
+                    justify-content: center;
+                    align-items: center;
+                    color: #999;
+                }
+                .content-header {
+                    height: 60px;
+                    display: flex;
+                    align-items: center;
+                    justify-content: space-between;
+                    padding: @layout-space;
+                    border-bottom: 1px solid #ebeef5;
+                    .content-header-left {
+                        display: flex;
+                        align-items: center;
+                        .name {
+                            font-size: @layout-h3;
+                            font-weight: bolder;
+                            &.sex-0::before {
+                                content: '♀';
+                                color: var(--el-color-danger);
+                                font-weight: bolder;
+                                font-family: '黑体';
+                            }
+                            &.sex-1::before {
+                                content: '♂';
+                                color: var(--el-color-primary);
+                                font-weight: bolder;
+                                font-family: '黑体';
+                            }
+                        }
+                    }
+                }
+            }
+            .message-list {
+                flex: 1;
+                background-color: #f1f1f1;
+                .load {
+                    width: 100%;
+                }
+            }
+            .operation-bar {
+                display: flex;
+                align-items: center;
+                padding: 0 @layout-space;
+                border-top: 1px solid #ebeef5;
+                border-bottom: 1px solid #ebeef5;
+                position: relative;
+                .emoji-panel {
+                    position: absolute;
+                    z-index: 9999;
+                    border-radius: 8px;
+                    overflow: auto;
+                    box-shadow: 0 0 3px rgba(0, 0, 0, 0.3);
+                    bottom: 52px;
+                    width: 300px;
+                    height: 200px;
+                    padding: 10px 6px 10px 10px;
+                    background: #eee;
+                    font-size: 20px;
+                    text-align: center;
+                    :deep(ul) {
+                        display: grid;
+                        grid-template-columns: repeat(auto-fill, 30px);
+                        column-gap: auto;
+                        li {
+                            cursor: pointer;
+                        }
+                    }
+                }
+            }
+            .input {
+                height: 64px;
+                .el-textarea {
+                    height: 100%;
+                    :deep(textarea) {
+                        height: 100% !important;
+                        box-shadow: none;
+                    }
+                }
+            }
+            .send {
+                display: flex;
+                justify-content: flex-end;
+                padding: @layout-space-small;
+            }
+        }
+    }
+</style>

src/views/chat/index.vue

@@ -49,7 +49,7 @@
                     </li>
                 </el-scrollbar>
             </div>
-            <div v-if="currentSession" class="content">
+            <div v-if="currentSession.id" class="content">
                 <div class="content-header">
                     <div class="content-header-left">
                         <div class="name" :class="{ [`sex-` + currentSession?.fromSex]: true }">
@@ -137,14 +137,30 @@
 <script setup lang="jsx">
     import { upload } from '@/api/file';
     import { emojiData, entitiestoUtf16 } from '@/utils/chat.js';
+    import { Im, ImInit } from '@/utils/im.js';
     import { ElButton } from 'element-plus/es/components/button/index';
     import 'element-plus/es/components/button/style/css';
     import MessageItem from './message.vue';
     const { proxy } = getCurrentInstance();
     const router = useRouter();
     const store = useStore();
-    store.dispatch('chat/connect');
+    store.dispatch('chat/queryCurCustomerService');
-    store.dispatch('chat/querySession');
+    const socketInit = () => {
+        let waiterId = store.state.chat.curCustomerService.waiterId;
+        if (!waiterId) {
+            setTimeout(() => {
+                socketInit();
+            }, 1000);
+            return false;
+        }
+        ImInit(waiterId).then(() => {
+            Im.getSessionList();
+        });
+    };
+    onMounted(() => {
+        socketInit();
+    });
+
     const opts = computed(() => store.state.chat.opts);
 
     // 统计
@@ -158,47 +174,67 @@
     });
 
     // 会话
-    const currentSessionId = computed(() => store.state.chat.currentSession);
+    let currentSessionId = ref();
     const state = reactive({
         message: '',
     });
-    const sessionList = computed(() => {
+    const sessionList = computed(() => store.state.chat.sessionData);
-        return store.state.chat.sessionData?.sessionVOS || [];
+    const currentSession = computed(() => sessionList.value.find((item) => item.id === currentSessionId.value) || {});
-    });
-    const currentSession = computed(() => sessionList.value.find((item) => item.id === currentSessionId.value));
     const handleChangeSession = (id) => {
-        store.dispatch('chat/revoke', 28);
+        currentSessionId.value = id;
-        store.dispatch('chat/revoke', 31);
+        // 设置实例对象当前会话ID
-        store.commit('chat/setCurrentSession', id);
+        Im.setCurSessionId(id);
-        store.commit('chat/setMessageList', []);
+
-        store.dispatch('chat/querySessionMessage');
+        // 已读
-        store.dispatch('chat/submitRead');
+        Im.setRead({
+            content: {
+                sessionId: id,
+            },
+        });
+        setTimeout(() => {
+            if (!sessionMessageList.value.length) {
+                Im.getHistoryMsg();
+            }
+        }, 100);
     };
 
     // 聊天
-    const sessionMessageList = computed(() => store.state.chat.messageList);
+    const sessionMessageList = ref([]);
+    watch(currentSession, () => {
+        sessionMessageList.value = currentSession.value.messageList || [];
+    });
     const refsMessageList = ref(null);
     watch(sessionMessageList, (value, old) => {
         let offset = refsMessageList.value
             ? refsMessageList.value.resize$.scrollHeight - refsMessageList.value.resize$.scrollTop
             : 0;
         nextTick(() => {
-            if (!old?.length || value.indexOf(old[0]) === 0) {
+            // if (!old?.length || value.indexOf(old[0]) === 0) {
-                refsMessageList.value.setScrollTop(refsMessageList.value.resize$.scrollHeight);
+            refsMessageList.value && refsMessageList.value.setScrollTop(refsMessageList.value.resize$.scrollHeight);
-            } else {
+            // } else {
-                refsMessageList.value.setScrollTop(refsMessageList.value.resize$.scrollHeight - offset);
+            // refsMessageList.value.setScrollTop(refsMessageList.value.resize$.scrollHeight - offset);
-            }
+            // }
         });
     });
     const handleLoadMore = () => {
-        store.dispatch('chat/querySessionMessage', { topMessageId: unref(sessionMessageList)[0].id });
+        Im.getHistoryMsg();
     };
     const handleSendMessage = (e) => {
+        const curService = store.state.chat.curCustomerService;
         if (e && e.shiftKey) {
             state.message += '\n';
         } else {
             if (state.message) {
-                store.dispatch('chat/submitMessage', { text: state.message });
+                Im.sendMsg({
+                    fromId: curService.waiterId,
+                    fromAvatar: curService.waiterAvatar,
+                    fromNickname: curService.waiterNickname,
+                    content: {
+                        toSessionId: currentSessionId.value,
+                        payload: { text: state.message },
+                        type: 1,
+                    },
+                });
                 state.message = '';
             } else {
                 proxy.$message.warning('发送消息不能为空');
@@ -218,22 +254,22 @@
         columns: [
             {
                 label: '账号',
-                prop: 'account',
+                prop: 'waiterId',
                 width: 160,
             },
             {
                 label: '客户昵称',
-                prop: 'nickname',
+                prop: 'waiterNickname',
                 minWidth: 160,
             },
-            {
+            // {
-                label: '类型',
+            //     label: '类型',
-                prop: 'type',
+            //     prop: 'type',
-                width: 160,
+            //     width: 160,
-                slots: {
+            //     slots: {
-                    default: ({ row }) => proxy.$dict(unref(opts).customerServiceType, row.type),
+            //         default: ({ row }) => proxy.$dict(unref(opts).customerServiceType, row.type),
-                },
+            //     },
-            },
+            // },
             {
                 label: '操作',
                 width: 100,
@@ -258,11 +294,17 @@
                 confirmButtonText: '确定',
             });
             if (res.action === 'confirm') {
-                store.dispatch('chat/submitTransferSession', {
+                store
-                    toWaiterId: row.userId,
+                    .dispatch('chat/submitTransferSession', {
-                    sessionId: unref(currentSessionId),
+                        toWaiterId: row.waiterId,
-                    reason: res.value,
+                        sessionId: unref(currentSessionId),
-                });
+                        reason: res.value,
+                    })
+                    .then((res) => {
+                        currentSessionId.value = null;
+                        Im.setCurSessionId(null);
+                        Im.getSessionList();
+                    });
                 transferVisible.value = false;
             }
         } catch (e) {
@@ -285,9 +327,23 @@
     };
     const handleSendImage = async (e) => {
         const file = e.target.files[0];
+        if (!file.type.includes('image')) {
+            proxy.$message.warning('只能发送图片哦~');
+            return false;
+        }
         e.target.value = null;
         let url = await upload('mall-product', 'im/', file);
-        store.dispatch('chat/submitImage', { url });
+        const curService = store.state.chat.curCustomerService;
+        Im.sendMsg({
+            fromId: curService.waiterId,
+            fromAvatar: curService.waiterAvatar,
+            fromNickname: curService.waiterNickname,
+            content: {
+                toSessionId: currentSessionId.value,
+                payload: { url },
+                type: 3,
+            },
+        });
     };
 
     // 视频
@@ -297,9 +353,25 @@
     };
     const handleSendVideo = async (e) => {
         const file = e.target.files[0];
+        if (!file.type.includes('video')) {
+            proxy.$message.warning('只能发送视频哦~');
+            return false;
+        }
         e.target.value = null;
         let url = await upload('mall-product', 'im/', file);
-        store.dispatch('chat/submitVideo', { url });
+        // store.dispatch('chat/submitVideo', { url });
+
+        const curService = store.state.chat.curCustomerService;
+        Im.sendMsg({
+            fromId: curService.waiterId,
+            fromAvatar: curService.waiterAvatar,
+            fromNickname: curService.waiterNickname,
+            content: {
+                toSessionId: currentSessionId.value,
+                payload: { url },
+                type: 4,
+            },
+        });
     };
 </script>
 
@@ -323,6 +395,7 @@
             display: flex;
             border: 1px solid #ebeef5;
             .aside {
+                width: 240px;
                 border-right: 1px solid #ebeef5;
                 .aside-header {
                     height: 60px;

src/views/chat/message.vue

@@ -3,97 +3,113 @@
         class="message-item"
         :class="{
             [`--${messageType[props.message.type]}`]: true,
-            '--self': props.message.fromId !== props.session.fromId,
+            '--notify': messageType[props.message.type] === 'custom' && content.type === 'transferWaiterSession',
+            '--self': props.message.fromId == $store.state.chat.curCustomerService.waiterId,
         }"
     >
         <!--  -->
-        <div v-if="!['revoke', 'notify'].includes(messageType[props.message.type])" class="avatar">
+        <template v-if="['notify', 'revoke'].includes(messageType[props.message.type])">
-            <el-avatar :src="props.message.fromAvatar" />
+            <div class="content shadow">
-        </div>
+                {{ store.getters['chat/parseText'](props.message) }}
-        <div class="message-body">
-            <div v-if="!['revoke', 'notify'].includes(messageType[props.message.type])" class="name">
-                {{ props.message.fromNickname }}
             </div>
-            <template v-if="messageType[props.message.type] === 'custom'">
+        </template>
-                <a v-if="content.type === 'link'" class="content shadow" :href="content.linkJump" target="_blank">
+        <template v-else-if="messageType[props.message.type] === 'custom' && content.type === 'transferWaiterSession'">
-                    {{ content.content }}
+            <div class="message-body">
-                </a>
+                <div v-if="content.type === 'transferWaiterSession'" class="content shadow">
-                <el-card v-if="content.type === 'product'" class="shadow">
+                    {{ store.getters['chat/parseText'](props.message) }}
-                    <template #header>
+                </div>
-                        <div class="flex">
+            </div>
-                            <div class="left">商品编号：{{ content.id }}</div>
+        </template>
-                            <el-button type="text">复制</el-button>
+
-                        </div>
+        <template v-else>
-                    </template>
+            <div class="avatar">
-                    <div class="flex">
+                <el-avatar :src="props.message.fromAvatar" />
-                        <el-image :alt="content.name" height="64px" :src="content.productImageUrl" width="64px" />
+            </div>
-                        <div class="right">
+            <div class="message-body">
-                            <div class="name">{{ content.name }}</div>
+                <div class="name">
-                            <div class="price">￥{{ content.startingPrice }}</div>
+                    {{ props.message.fromNickname }}
-                        </div>
+                </div>
-                    </div>
+                <template v-if="messageType[props.message.type] === 'custom'">
-                    <div class="footer">
+                    <a v-if="content.type === 'link'" class="content shadow" :href="content.linkJump" target="_blank">
-                        <el-button @click="handleProduct(content.id)">商品规格属性</el-button>
+                        {{ content.content }}
-                    </div>
+                    </a>
-                </el-card>
+                    <el-card v-if="content.type === 'product'" class="shadow">
-                <el-card v-if="content.type === 'order'" class="shadow">
+                        <template #header>
-                    <template #header>
+                            <div class="flex">
-                        <div class="flex">
+                                <div class="left">商品编号：{{ content.id }}</div>
-                            <div class="status">{{ content.orderStatusDesc }}</div>
+                                <el-button type="text" @click="$copy(content.id)">复制</el-button>
-                            <div class="service"></div>
+                            </div>
+                        </template>
+                        <div class="flex product" @click="handleProductDetail(content.id)">
+                            <el-image :alt="content.name" height="64px" :src="content.productImageUrl" width="64px" />
+                            <div class="right">
+                                <div class="name">{{ content.name }}</div>
+                                <div class="price">￥{{ content.startingPrice }}</div>
+                            </div>
                         </div>
-                        <div class="flex">
+                        <div class="footer">
-                            <div class="no">订单编号：{{ content.orderNo }}</div>
+                            <el-button @click="handleProduct(content.id)">商品规格属性</el-button>
-                            <el-button type="text" @click="$copy(content.orderNo)">复制</el-button>
                         </div>
-                    </template>
+                    </el-card>
-                    <div class="flex">
+                    <el-card v-if="content.type === 'order'" class="shadow">
-                        <el-image
+                        <template #header>
-                            :alt="content.productName"
-                            height="64px"
-                            :src="content.productImageUrl"
-                            width="64px"
-                        />
-                        <div class="right">
                             <div class="flex">
-                                <div class="name">{{ content.productName }}</div>
+                                <div class="status">{{ content.orderStatusDesc }}</div>
-                                <div class="price">￥{{ content.payAmount }}</div>
+                                <div class="service"></div>
                             </div>
                             <div class="flex">
-                                <div class="sku">{{ content.skuDescribe || '默认规格' }}</div>
+                                <div class="no">订单编号：{{ content.orderNo }}</div>
-                                <div class="count">x{{ content.quantity || 1 }}</div>
+                                <el-button type="text" @click="$copy(content.orderNo)">复制</el-button>
+                            </div>
+                        </template>
+                        <div class="flex">
+                            <el-image
+                                :alt="content.productName"
+                                height="64px"
+                                :src="content.productImageUrl"
+                                width="64px"
+                            />
+                            <div class="right">
+                                <div class="flex">
+                                    <div class="name">{{ content.productName }}</div>
+                                    <div class="price">￥{{ content.payAmount }}</div>
+                                </div>
+                                <div class="flex">
+                                    <div class="sku">{{ content.skuDescribe || '默认规格' }}</div>
+                                    <div class="count">x{{ content.quantity || 1 }}</div>
+                                </div>
                             </div>
                         </div>
-                    </div>
+                        <div class="footer">
-                    <div class="footer">
+                            <el-button @click="handleOrder(content.orderId)">查看详情</el-button>
-                        <el-button @click="handleOrder(content.orderId)">查看详情</el-button>
+                        </div>
-                    </div>
+                    </el-card>
-                </el-card>
+                </template>
-            </template>
+                <div v-else-if="messageType[props.message.type] === 'image'" class="content shadow">
-            <div v-else-if="messageType[props.message.type] === 'image'" class="content shadow">
+                    <el-image
-                <el-image
+                        alt="[图片消息]"
-                    alt="[图片消息]"
+                        :src="store.getters['chat/parseImage'](props.message.payload)"
-                    :src="store.getters['chat/parseImage'](props.message.payload)"
+                        style="max-width: 240px"
-                    style="max-width: 240px"
+                    />
-                />
+                </div>
-            </div>
+                <div v-else-if="messageType[props.message.type] === 'video'" class="shadow">
-            <div v-else-if="messageType[props.message.type] === 'video'" class="shadow">
+                    <video controls width="240">
-                <video controls width="240">
+                        <source :src="store.getters['chat/parseVideo'](props.message.payload)" type="video/mp4" />
-                    <source :src="store.getters['chat/parseVideo'](props.message.payload)" type="video/mp4" />
+                        <object
-                    <object
+                            :data="store.getters['chat/parseVideo'](props.message.payload)"
-                        :data="store.getters['chat/parseVideo'](props.message.payload)"
+                            height="240"
-                        height="240"
+                            width="320"
-                        width="320"
+                        ></object>
-                    ></object>
+                    </video>
-                </video>
+                </div>
+                <div v-else class="content shadow">
+                    {{ store.getters['chat/parseText'](props.message) }}
+                </div>
             </div>
-            <div v-else class="content shadow">
+            <div class="time">
-                {{ store.getters['chat/parseText'](props.message) }}
+                {{ store.getters['chat/parseTime'](props.message.createTimeStamp) }}
             </div>
-        </div>
+        </template>
-        <div v-if="!['revoke', 'notify'].includes(messageType[props.message.type])" class="time">
-            {{ store.getters['chat/parseTime'](props.message.createTimeStamp) }}
-        </div>
     </div>
 </template>
 
@@ -111,7 +127,7 @@
         },
     });
     const messageType = computed(() => store.state.chat.messageType);
-    const content = computed(() => store.getters['chat/parseContent'](props.message.payload));
+    const content = computed(() => store.getters['chat/parseContent']({ ...props.message.payload }));
     const handleProduct = (id) => {
         router.push({
             name: 'UpdateProduct',
@@ -121,6 +137,9 @@
             },
         });
     };
+    const handleProductDetail = (id) => {
+        window.open(`${import.meta.env.VITE_BROWSER_URL}/goods/detail/${id}`, '_blank');
+    };
     const handleOrder = (id) => {
         router.push({
             name: 'OrderDetail',
@@ -148,6 +167,9 @@
             justify-content: space-between;
             align-items: center;
         }
+        .product {
+            cursor: pointer;
+        }
         .avatar {
             margin: 0 @layout-space;
         }
@@ -228,5 +250,10 @@
                 }
             }
         }
+        &.--custom {
+            .message-body {
+                width: 300px;
+            }
+        }
     }
 </style>

vite.config.js

@@ -85,7 +85,7 @@ export default (configEnv) => {
                 sourcePath: 'src/styles',
             }),
             legacy({
-                targets: ['defaults', 'not IE 11'],
+                targets: ['defaults', 'not IE 11', 'chrome 52'],
             }),
             {
                 ...eslintPlugin({