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649 lines
22 KiB
649 lines
22 KiB
var app=new Vue({
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el: '#app',
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delimiters:["<{","}>"],
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data: {
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chatTitleType:"info",
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fullscreenLoading:true,
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leftTabActive:"first",
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rightTabActive:"visitorInfo",
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users:[],
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usersMap:[],
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server:getWsBaseUrl()+"/ws_kefu?token="+localStorage.getItem("token"),
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//server:getWsBaseUrl()+"/chat_server",
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socket:null,
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messageContent:"",
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currentGuest:"",
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msgList:[],
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chatTitle:"暂时未处理咨询",
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kfConfig:{
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id : "kf_1",
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name : "客服丽丽",
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avator : "",
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to_id : "",
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},
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visitor:{
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visitor_id:"",
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refer:"",
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client_ip:"",
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city:"",
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status:"",
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source_ip:"",
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created_at:"",
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},
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visitors:[],
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visitorCount:0,
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visitorCurrentPage:1,
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visitorPageSize:10,
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face:[],
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transKefuDialog:false,
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otherKefus:[],
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},
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methods: {
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//跳转
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openUrl(url) {
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window.location.href = url;
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},
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sendKefuOnline(){
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let mes = {}
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mes.type = "kfOnline";
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mes.data = this.kfConfig;
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this.socket.send(JSON.stringify(mes));
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},
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//心跳
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ping(){
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let _this=this;
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let mes = {}
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mes.type = "ping";
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mes.data = "";
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setInterval(function () {
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if(_this.socket!=null){
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_this.socket.send(JSON.stringify(mes));
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}
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},5000)
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},
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//初始化websocket
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initConn() {
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let socket = new ReconnectingWebSocket(this.server);//创建Socket实例
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this.socket = socket
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this.socket.onmessage = this.OnMessage;
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this.socket.onopen = this.OnOpen;
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},
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OnOpen() {
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this.sendKefuOnline();
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},
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OnMessage(e) {
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const redata = JSON.parse(e.data);
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switch (redata.type){
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case "allUsers":
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this.handleOnlineUsers(redata.data);
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//this.sendKefuOnline();
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break;
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case "userOnline":
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this.addOnlineUser(redata.data);
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//发送通知
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let _this=this;
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notify(redata.data.username, {
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body: "来了",
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icon: redata.data.avator
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}, function(notification) {
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//可直接打开通知notification相关联的tab窗口
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window.focus();
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$('#tab-first').trigger('click');
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notification.close();
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_this.talkTo(redata.data.uid,redata.data.username);
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});
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_this.alertSound();
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break;
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case "userOffline":
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this.removeOfflineUser(redata.data);
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//this.sendKefuOnline();
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break;
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case "notice":
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// if(!this.usersMap[redata.data.uid]){
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// this.$notify({
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// title: "通知",
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// message: "新客户访问",
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// type: 'success',
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// duration: 0,
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// });
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// }
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this.sendKefuOnline();
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break;
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}
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// if (redata.type == "notice") {
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// this.$notify({
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// title: "通知",
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// message: "新客户访问",
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// type: 'success',
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// duration: 0,
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// });
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//发送给客户我在线
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// let mes = {}
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// mes.type = "kfConnect";
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// kfConfig.guest_id=redata.data[0].uid;
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// mes.data = kfConfig;
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// this.socket.send(JSON.stringify(mes));
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//}
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if (redata.type == "message") {
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let msg = redata.data
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let content = {}
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let _this=this;
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content.avator = msg.avator;
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content.name = msg.name;
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content.content = replaceContent(msg.content);
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content.is_kefu = msg.is_kefu=="yes"? true:false;
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content.time = msg.time;
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if (msg.id == this.currentGuest) {
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this.msgList.push(content);
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}
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for(let i=0;i<this.users.length;i++){
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if(this.users[i].uid==msg.id){
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this.$set(this.users[i],'last_message',msg.content);
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}
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}
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this.scrollBottom();
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if(content.is_kefu){
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return;
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}
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//发送通知
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notify(msg.name, {
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body: msg.content,
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icon: msg.avator
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}, function(notification) {
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//可直接打开通知notification相关联的tab窗口
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window.focus();
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notification.close();
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_this.talkTo(msg.id,msg.name);
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});
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_this.alertSound();
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}
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},
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//接手客户
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talkTo(guestId,name) {
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this.currentGuest = guestId;
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//this.chatTitle=name+"|"+guestId+",正在处理中...";
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//发送给客户
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let mes = {}
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mes.type = "kfConnect";
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this.kfConfig.to_id=guestId;
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mes.data = this.kfConfig;
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this.socket.send(JSON.stringify(mes));
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//获取当前访客信息
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this.getVistorInfo(guestId);
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//获取当前客户消息
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this.getMesssagesByVisitorId(guestId);
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},
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//发送给客户
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chatToUser() {
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this.messageContent=this.messageContent.trim("\r\n");
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if(this.messageContent==""||this.messageContent=="\r\n"||this.currentGuest==""){
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return;
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}
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let _this=this;
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let mes = {};
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mes.type = "kefu";
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mes.content = this.messageContent;
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mes.from_id = this.kfConfig.id;
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mes.to_id = this.currentGuest;
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mes.content = this.messageContent;
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$.post("/2/message",mes,function(res){
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if(res.code!=200){
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_this.$message({
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message: data.msg,
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type: 'error'
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});
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}
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_this.messageContent = "";
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_this.sendSound();
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});
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// let content = {}
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// content.avator = this.kfConfig.avator;
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// content.name = this.kfConfig.name;
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// content.content = replaceContent(this.messageContent);
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// content.is_kefu = true;
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// content.time = '';
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// this.msgList.push(content);
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this.scrollBottom();
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},
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//处理当前在线用户列表
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addOnlineUser:function (retData) {
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var flag=false;
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retData.last_message=retData.last_message;
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retData.status=1;
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retData.name=retData.username;
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for(let i=0;i<this.users.length;i++){
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if(this.users[i].uid==retData.uid){
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flag=true;
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}
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}
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if(!flag){
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this.users.unshift(retData);
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}
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for(let i=0;i<this.visitors.length;i++){
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if(this.visitors[i].visitor_id==retData.uid){
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this.visitors[i].status=1;
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break;
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}
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}
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},
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//处理当前在线用户列表
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removeOfflineUser:function (retData) {
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for(let i=0;i<this.users.length;i++){
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if(this.users[i].uid==retData.uid){
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this.users.splice(i,1);
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}
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}
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let vid=retData.uid;
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for(let i=0;i<this.visitors.length;i++){
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if(this.visitors[i].visitor_id==vid){
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this.visitors[i].status=0;
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break;
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}
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}
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},
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//处理当前在线用户列表
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handleOnlineUsers:function (retData) {
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if (this.currentGuest == "") {
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this.chatTitle = "连接成功,等待处理中...";
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}
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this.usersMap=[];
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for(let i=0;i<retData.length;i++){
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this.usersMap[retData[i].uid]=retData[i].username;
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retData[i].last_message="新访客";
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}
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if(this.users.length==0){
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this.users = retData;
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}
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for(let i=0;i<this.visitors.length;i++){
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let vid=this.visitors[i].visitor_id;
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if(typeof this.usersMap[vid]=="undefined"){
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this.visitors[i].status=0;
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}else{
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this.visitors[i].status=1;
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}
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}
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},
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//获取客服信息
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getKefuInfo(){
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let _this=this;
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$.ajax({
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type:"get",
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url:"/kefuinfo",
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headers:{
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"token":localStorage.getItem("token")
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},
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success: function(data) {
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if(data.code==200 && data.result!=null){
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_this.kfConfig.id=data.result.id;
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_this.kfConfig.name=data.result.name;
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_this.kfConfig.avator=data.result.avator;
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_this.initConn();
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}
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if(data.code!=200){
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_this.$message({
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message: data.msg,
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type: 'error'
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});
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}
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}
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});
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},
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//获取客服信息
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getOnlineVisitors(){
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let _this=this;
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$.ajax({
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type:"get",
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url:"/visitors_kefu_online",
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headers:{
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"token":localStorage.getItem("token")
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},
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success: function(data) {
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if(data.code==200 && data.result!=null){
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_this.users=data.result;
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}
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if(data.code!=200){
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_this.$message({
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message: data.msg,
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type: 'error'
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});
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}
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}
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});
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},
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//获取信息列表
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getMesssagesByVisitorId(visitorId){
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let _this=this;
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$.ajax({
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type:"get",
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url:"/messages?visitorId="+visitorId,
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headers:{
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"token":localStorage.getItem("token")
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},
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success: function(data) {
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if(data.code==200 && data.result!=null){
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let msgList=data.result;
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_this.msgList=[];
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for(let i=0;i<msgList.length;i++){
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let visitorMes=msgList[i];
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let content = {}
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if(visitorMes["mes_type"]=="kefu"){
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content.is_kefu = true;
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content.avator = visitorMes["kefu_avator"];
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content.name = visitorMes["kefu_name"];
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}else{
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content.is_kefu = false;
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content.avator = visitorMes["visitor_avator"];
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content.name = visitorMes["visitor_name"];
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}
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content.content = replaceContent(visitorMes["content"]);
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content.time = visitorMes["time"];
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_this.msgList.push(content);
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_this.scrollBottom();
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}
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}
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if(data.code!=200){
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_this.$message({
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message: data.msg,
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type: 'error'
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});
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}
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}
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});
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},
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//获取客服信息
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getVistorInfo(vid){
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let _this=this;
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$.ajax({
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type:"get",
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url:"/visitor",
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data:{visitorId:vid},
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headers:{
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"token":localStorage.getItem("token")
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},
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success: function(data) {
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if(data.result!=null){
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let r=data.result;
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_this.visitor=r;
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// _this.visitor.created_at=r.created_at;
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// _this.visitor.refer=r.refer;
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// _this.visitor.city=r.city;
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// _this.visitor.client_ip=r.client_ip;
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// _this.visitor.source_ip=r.source_ip;
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_this.visitor.status=r.status==1?"在线":"离线";
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//_this.visitor.visitor_id=r.visitor_id;
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_this.chatTitle="#"+r.id+"|"+r.name;
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_this.chatTitleType="success";
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}
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if(data.code!=200){
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_this.$message({
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message: data.msg,
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type: 'error'
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});
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}
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}
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});
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},
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//关闭访客
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closeVisitor(visitorId){
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let _this=this;
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$.ajax({
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type:"get",
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url:"/2/message_close",
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data:{visitor_id:visitorId},
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headers:{
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"token":localStorage.getItem("token")
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},
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success: function(data) {
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if(data.code!=200){
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_this.$message({
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message: data.msg,
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type: 'error'
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});
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}
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}
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});
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},
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//处理tab切换
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handleTabClick(tab, event){
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let _this=this;
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if(tab.name=="second"){
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this.getVisitorPage(1);
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}
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if(tab.name=="blackList"){
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}
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},
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//所有访客分页展示
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visitorPage(page){
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this.getVisitorPage(page);
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},
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//获取访客分页
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getVisitorPage(page){
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let _this=this;
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$.ajax({
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type:"get",
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url:"/visitors",
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data:{page:page},
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headers:{
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"token":localStorage.getItem("token")
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},
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success: function(data) {
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if(data.result.list!=null){
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_this.visitors=data.result.list;
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_this.visitorCount=data.result.count;
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_this.visitorPageSize=data.result.pagesize;
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}
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if(data.code!=200){
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_this.$message({
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message: data.msg,
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type: 'error'
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});
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}
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}
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});
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},
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//滚到底部
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scrollBottom(){
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this.$nextTick(() => {
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$('.chatBox').scrollTop($(".chatBox")[0].scrollHeight);
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});
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},
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//jquery
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initJquery(){
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this.$nextTick(() => {
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var _this=this;
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$(function () {
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//展示表情
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var faces=placeFace();
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$.each(faceTitles, function (index, item) {
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_this.face.push({"name":item,"path":faces[item]});
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});
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$(".faceBtn").click(function(){
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var status=$('.faceBox').css("display");
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if(status=="block"){
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$('.faceBox').hide();
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}else{
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$('.faceBox').show();
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}
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});
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});
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});
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},
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//表情点击事件
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faceIconClick(index){
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$('.faceBox').hide();
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this.messageContent+="face"+this.face[index].name;
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},
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//上传图片
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uploadImg (url){
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let _this=this;
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$('#uploadImg').after('<input type="file" accept="image/gif,image/jpeg,image/jpg,image/png" id="uploadImgFile" name="file" style="display:none" >');
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$("#uploadImgFile").click();
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$("#uploadImgFile").change(function (e) {
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var formData = new FormData();
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var file = $("#uploadImgFile")[0].files[0];
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formData.append("imgfile",file); //传给后台的file的key值是可以自己定义的
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filter(file) && $.ajax({
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url: url || '',
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type: "post",
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data: formData,
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contentType: false,
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processData: false,
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dataType: 'JSON',
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mimeType: "multipart/form-data",
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success: function (res) {
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if(res.code!=200){
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_this.$message({
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message: res.msg,
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type: 'error'
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});
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}else{
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_this.messageContent+='img[/' + res.result.path + ']';
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_this.chatToUser();
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}
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},
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error: function (data) {
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console.log(data);
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}
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});
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});
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},
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addIpblack(ip){
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let _this=this;
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$.ajax({
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type:"post",
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url:"/ipblack",
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data:{ip:ip},
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headers:{
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"token":localStorage.getItem("token")
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},
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success: function(data) {
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if(data.code!=200){
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_this.$message({
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message: data.msg,
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type: 'error'
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});
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}else{
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_this.$message({
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message: data.msg,
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type: 'success'
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});
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}
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}
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});
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},
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//粘贴上传图片
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onPasteUpload(event){
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let items = event.clipboardData && event.clipboardData.items;
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let file = null
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|
if (items && items.length) {
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|
// 检索剪切板items
|
|
for (var i = 0; i < items.length; i++) {
|
|
if (items[i].type.indexOf('image') !== -1) {
|
|
file = items[i].getAsFile()
|
|
}
|
|
}
|
|
}
|
|
if (!file) {
|
|
return;
|
|
}
|
|
let _this=this;
|
|
var formData = new FormData();
|
|
formData.append('imgfile', file);
|
|
$.ajax({
|
|
url: '/uploadimg',
|
|
type: "post",
|
|
data: formData,
|
|
contentType: false,
|
|
processData: false,
|
|
dataType: 'JSON',
|
|
mimeType: "multipart/form-data",
|
|
success: function (res) {
|
|
if(res.code!=200){
|
|
_this.$message({
|
|
message: res.msg,
|
|
type: 'error'
|
|
});
|
|
}else{
|
|
_this.messageContent+='img[/' + res.result.path + ']';
|
|
_this.chatToUser();
|
|
}
|
|
},
|
|
error: function (data) {
|
|
console.log(data);
|
|
}
|
|
});
|
|
},
|
|
openUrl(url){
|
|
window.open(url);
|
|
},
|
|
//提示音
|
|
alertSound(){
|
|
var b = document.getElementById("chatMessageAudio");
|
|
var p = b.play();
|
|
p && p.then(function(){}).catch(function(e){});
|
|
},
|
|
sendSound(){
|
|
var b = document.getElementById("chatMessageSendAudio");
|
|
var p = b.play();
|
|
p && p.then(function(){}).catch(function(e){});
|
|
},
|
|
//转移客服
|
|
transKefu(){
|
|
this.transKefuDialog=true;
|
|
var _this=this;
|
|
this.sendAjax("/other_kefulist","get",{},function(result){
|
|
_this.otherKefus=result;
|
|
});
|
|
},
|
|
//转移访客客服
|
|
transKefuVisitor(kefu,visitorId){
|
|
var _this=this;
|
|
// this.sendAjax("/other_kefulist","get",{},function(result){
|
|
// _this.otherKefus=result;
|
|
// });
|
|
},
|
|
sendAjax(url,method,params,callback){
|
|
let _this=this;
|
|
$.ajax({
|
|
type: method,
|
|
url: url,
|
|
data:params,
|
|
headers: {
|
|
"token": localStorage.getItem("token")
|
|
},
|
|
success: function(data) {
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}else if(data.result!=null){
|
|
callback(data.result);
|
|
}else{
|
|
callback(data);
|
|
}
|
|
}
|
|
});
|
|
},
|
|
},
|
|
mounted() {
|
|
document.addEventListener('paste', this.onPasteUpload)
|
|
},
|
|
created: function () {
|
|
//jquery
|
|
this.initJquery();
|
|
this.getKefuInfo();
|
|
this.getOnlineVisitors();
|
|
//心跳
|
|
this.ping();
|
|
}
|
|
})
|