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1259 lines
55 KiB
1259 lines
55 KiB
<html lang="en">
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<head>
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<meta charset="utf-8">
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<meta name="description" content="">
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<meta name="author" content="">
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<title>GOFLY - Open Source Customer Support System</title>
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<link rel="stylesheet" href="/static/cdn/element-ui/2.15.1/theme-chalk/index.min.css">
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<script src="/static/cdn/vue/2.6.11/vue.min.js"></script>
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<script src="/static/cdn/element-ui/2.15.1/index.js"></script>
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<script src="/static/cdn/jquery/3.6.0/jquery.min.js"></script>
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<link rel="stylesheet" href="/static/css/common.css?v=dgftr65ujhfg">
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<script src="/static/js/functions.js"></script>
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<script src="/static/js/reconnecting-websocket.min.js"></script>
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<link rel="stylesheet" href="/static/css/icon/iconfont.css?v=fgjlgfda"/>
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<style>
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html, body {overflow:hidden;height: 100%;padding: 0;margin: 0;background-color: #f5f5f5;}
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.el-row{width:100%}
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.chatLeft{height:100%;margin-left: 4px;overflow:auto;}
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.chatBgContext .el-row{margin-bottom: 5px;}
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.chatBgContext{position: relative;height: 100%;width: 100%;}
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.chatUser{
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line-height: 24px;
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font-size: 12px;
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white-space: nowrap;
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color: #999;
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}
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.chatBoxMe .el-col-3{float: right;text-align: right;}
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.chatBoxMe .chatUser{text-align: right}
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.chatBox{width: 100%;height:calc(100% - 170px);;overflow-y: auto;overflow-x: hidden;}
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.chatTime{text-align: center;color: #bbb;margin: 5px 0;font-size: 12px;}
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</style>
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</head>
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<body>
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<div id="app" class="chatMainPage">
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<template>
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<el-row>
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<el-col :span="5">
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<div class="chatBg chatLeft">
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<el-tabs v-model="leftTabActive" @tab-click="handleTabClick">
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<el-tab-pane label="Online Visitors" name="first">
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<el-row v-for="item in users" :key="item.uid" class="">
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<div :title="item.last_message" style="cursor:pointer" class="onlineUsers hasLastMsg" v-bind:class="{'cur': item.uid==currentGuest }" v-on:click="talkTo(item.uid,item.username)">
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<el-col :span="4">
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<el-badge value="new" :hidden="item.hidden_new_message" class="item">
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<el-avatar :size="40" :src="item.avator"></el-avatar>
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</el-badge>
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</el-col>
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<el-col :span="16">
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<div style="height:20px;overflow: hidden"><{item.username}></div>
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<div class="lastNewMsg"><{item.last_message}></div>
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</el-col>
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</div>
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</el-row>
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</el-tab-pane>
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<el-tab-pane label="Recent Visitors" name="second">
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<el-row v-for="item in visitors" :key="item.uid" class="">
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<div style="cursor:pointer" class="onlineUsers" v-bind:class="{'cur': item.visitor_id==currentGuest }" v-on:click="talkTo(item.visitor_id,item.name)">
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<el-col :span="4">
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<el-avatar :size="40" :src="item.avator"></el-avatar>
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</el-col>
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<el-col style="height:40px;overflow: hidden" :span="16">
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<div style="height:20px;overflow: hidden"><{item.name}></div>
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<div class="lastNewMsg"><{item.last_message}></div>
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</el-col>
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</div>
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</el-row>
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<el-pagination
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v-show="visitorCount>visitorPageSize"
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background
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@current-change="visitorPage"
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:current-page="visitorCurrentPage"
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layout="prev,pager, next"
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:page-size="visitorPageSize"
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:total="visitorCount">
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</el-pagination>
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</el-tab-pane>
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</el-tabs>
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</div>
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</el-col>
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<el-col :span="13">
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<div class="kefuMainBg chatBgContext">
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<el-alert
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:closable="false"
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:type="chatTitleType"
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show-icon
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:title="chatTitle+chatInputing">
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</el-alert>
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<div class="kefuFuncBtns" v-if="visitor.visitor_id" style="display: none">
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<el-button v-on:click="getMesssagesByVisitorId(visitor.visitor_id,true)" size="small" type="success" plain icon="el-icon-user">Load All</el-button>
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<el-button v-on:click="transKefu" size="small" type="success" plain icon="el-icon-position">Transfer</el-button>
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<el-button v-on:click="closeVisitor(visitor.visitor_id)" size="small" type="success" plain icon="el-icon-close">End Chat</el-button>
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</div>
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<div class="chatBox">
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<div style="text-align: center;" v-on:click="getHistoryMessage" v-show="showLoadMore">
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<a href="javascript:;" class="chatNoticeContent" style="color: #07a9fe;">Load More Messages</a>
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</div>
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<el-row :gutter="2" v-for="v in msgList" v-bind:class="{'chatBoxMe': v.is_kefu==true}">
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<div class="chatTime"><{v.time}></div>
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<div class="chatRow">
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<el-avatar v-if="v.is_kefu==false" class="chatRowAvator" :size="48" :src="v.avator"></el-avatar>
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<div class="chatMsgContent">
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<div class="chatUser"><{v.name}></div>
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<div class="chatContent" v-html="v.content"></div>
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</div>
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<el-avatar v-if="v.is_kefu==true" class="chatRowAvator" :size="48" :src="v.avator"></el-avatar>
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</div>
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</el-row>
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</div>
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<div class="kefuFuncBox">
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<div class="iconBtnsBox">
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<div class="faceBox kefuFaceBox" v-show="showFaceIcon">
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<ul class="faceBoxList">
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<li v-on:click="faceIconClick(i)" class="faceIcon" v-for="(v,i) in face" :title="v.name"><img :src=v.path></li>
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</ul>
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<div class="clear"></div>
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</div>
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<el-tooltip content="Send Emoji" placement="top">
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<div class="iconBtn iconfont icon-xiaolian" style="font-size: 24px;" @click.stop="showFaceIcon==true?showFaceIcon=false:showFaceIcon=true"></div>
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</el-tooltip>
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<el-tooltip content="Upload Image" placement="top">
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<div class="iconBtn el-icon-picture" id="uploadImg" v-on:click="uploadImg('/uploadimg')" style="font-size: 24px;"></div>
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</el-tooltip>
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<el-tooltip content="Upload File" placement="top">
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<div class="iconBtn el-icon-upload" id="uploadFile" v-on:click="uploadFile('/uploadfile')" style="font-size: 26px;"></div>
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</el-tooltip>
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</div>
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<div class="clear"></div>
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<el-button class="kefuSendBtn" :disabled="sendDisabled" size="mini" type="primary" v-on:click="chatToUser">Send</el-button>
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<el-input type="textarea" :autosize="{ minRows: 8, maxRows: 12}" class="chatArea" v-model="messageContent" v-on:keyup.enter.native="chatToUser" placeholder="Type your message here"></el-input>
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</div>
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</div>
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</el-col>
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<el-col :span="6" class="chatRight">
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<div class="chatBg">
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<el-tabs v-model="rightTabActive" @tab-click="handleTabClick">
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<el-tab-pane label="Visitor Info" name="visitorInfo">
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<el-menu class="visitorInfo" v-show="visitor.visitor_id">
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<el-tooltip content="Click to blacklist" placement="left">
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<el-menu-item v-on:click="addIpblack(visitor.source_ip)" title="Click to blacklist" style="padding-left:2px;color: #666;">
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<i class="el-icon-user"></i>
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<span slot="title">IP: <{visitor.source_ip}></span>
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</el-menu-item>
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</el-tooltip>
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<el-menu-item v-on:click="openUrl('https://www.baidu.com/s?wd='+visitor.client_ip)" style="padding-left:2px;color: #666;">
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<i class="el-icon-map-location"></i>
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<span slot="title">Location: <{visitor.city}></span>
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</el-menu-item>
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<el-menu-item style="padding-left:2px;color: #666;">
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<i class="el-icon-time"></i>
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<span slot="title">First Visit: <{visitor.created_at}></span>
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</el-menu-item>
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<el-menu-item style="padding-left:2px;color: #666;">
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<i class="el-icon-time"></i>
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<span slot="title">Last Active: <{visitor.updated_at}></span>
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</el-menu-item>
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<el-tooltip :content="visitor.refer" placement="left">
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<el-menu-item style="padding-left:2px;color: #666;">
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<i class="el-icon-guide"></i>
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<span slot="title">Referrer: <{visitor.refer}></span>
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</el-menu-item>
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</el-tooltip>
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<el-tooltip v-for="v in visitorExtra" :content="v.val" placement="left">
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<el-menu-item style="padding-left:2px;color: #666;">
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<i class="el-icon-paperclip"></i>
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<span slot="title"><{v.key}>: <{v.val}></span>
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</el-menu-item>
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</el-tooltip>
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</el-menu>
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</el-tab-pane>
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<el-tab-pane label="Blacklist" name="blackList">
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<el-row v-for="item in ipBlacks" :key="item.id" class="">
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<el-tooltip content="Click to remove" placement="left">
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<div v-on:click="delIpblack(item.ip)" style="cursor:pointer" class="onlineUsers imgGray">
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<{item.ip}>
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</div>
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</el-tooltip>
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</el-row>
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</el-tab-pane>
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</el-tabs>
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</div>
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<div class="replyBox">
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<div class="chatRightTitle">Quick Replies
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<a href="javascript:void(0);" @click="replyGroupDialog = true">+ Add Group</a>
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</div>
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<el-input placeholder="Search replies..." v-model="replySearch" class="replySearch" @keyup.enter="searchReply">
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<el-button slot="append" icon="el-icon-search" @click="searchReply"></el-button>
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</el-input>
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<div class="replyContent">
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<el-collapse v-show="replySearchList" v-model="replySearchListActive">
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<el-collapse-item v-for="reply in replySearchList" :key="reply.group_id" :title="reply.group_name" :name="reply.group_id">
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<template slot="title">
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<i class="el-icon-folder"></i> <{reply.group_name}>
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</template>
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<div class="replyItem" @click="messageContent=item.item_content" v-for="item in reply.items">
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<{item.item_content}>
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<el-button @click="deleteReplyContent(item.item_id)" type="text">Delete</el-button>
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</div>
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<el-button @click="replyContentDialog=true;groupName=reply.group_name;groupId=reply.group_id" type="text">+ Add Reply</el-button>
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<el-button @click="deleteReplyGroup(reply.group_id)" type="text">- Delete Group</el-button>
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</el-collapse-item>
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</el-collapse>
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<el-collapse v-show="replySearchList.length==0">
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<el-collapse-item v-for="reply in replys" :key="reply.group_id" :title="reply.group_name" :name="reply.group_id">
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<template slot="title">
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<i class="el-icon-s-order"></i> <{reply.group_name}>
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</template>
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<div class="replyItem" @click="messageContent=item.item_content" v-for="item in reply.items">
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<el-popover placement="left" width="300" trigger="hover">
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<div v-html="replaceContent(item.item_content)"></div>
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<div class="replyItemTitle" slot="reference">
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<i class="header-icon el-icon-document"></i> <{item.item_name}>
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</div>
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</el-popover>
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<el-button @click="editReplyContent('no',item.item_id,item.item_name,item.item_content)" type="text">Edit</el-button>
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<el-button @click="deleteReplyContent(item.item_id)" type="text">Delete</el-button>
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</div>
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<el-button @click="replyContentDialog=true;groupName=reply.group_name;groupId=reply.group_id" type="text">+ Add Reply</el-button>
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<el-popover placement="top" width="100" v-model="visible">
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<p>Confirm deletion?</p>
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<div style="text-align: right; margin: 0">
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<el-button size="mini" type="text" @click="visible = false">Cancel</el-button>
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<el-button type="primary" size="mini" @click="visible = false;deleteReplyGroup(reply.group_id)">Confirm</el-button>
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</div>
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<el-button slot="reference" type="text">- Delete Group</el-button>
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</el-popover>
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</el-collapse-item>
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</el-collapse>
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</div>
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</div>
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</el-col>
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</el-row>
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<!-- Image Preview -->
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<div id="bigPic" class="bigPic">
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<img src="/static/images/3.jpg"/>
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</div>
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<!-- Audio Elements -->
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<audio id="chatMessageAudio">
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<source id="chatMessageAudioSource" src="/static/images/alert2.ogg" type="audio/mpeg" />
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</audio>
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<audio id="chatMessageSendAudio">
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<source id="chatMessageSendAudioSource" src="/static/images/sent.ogg" type="audio/mpeg" />
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</audio>
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<!-- Transfer Dialog -->
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<el-dialog title="Transfer Conversation" :visible.sync="transKefuDialog" width="30%" top="0">
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<el-table :data="otherKefus" style="width: 100%">
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<el-table-column prop="nickname" label="Agent"></el-table-column>
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<el-table-column prop="status" label="Action">
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<template slot-scope="scope">
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<el-tag v-show="scope.row.status=='offline'" disable-transitions>Offline</el-tag>
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<el-button v-show="scope.row.status=='online'" type="primary" @click="transKefuVisitor(scope.row.name,visitor.visitor_id)">Transfer</el-button>
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</template>
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</el-table-column>
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</el-table>
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<span slot="footer" class="dialog-footer">
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<el-button @click="transKefuDialog = false">Cancel</el-button>
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</span>
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</el-dialog>
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<!-- Reply Group Dialog -->
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<el-dialog title="Add Group" :visible.sync="replyGroupDialog" width="30%" top="0">
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<el-input v-model="groupName"></el-input>
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<span slot="footer" class="dialog-footer">
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<el-button @click="addReplyGroup">Save</el-button>
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<el-button @click="replyGroupDialog = false">Cancel</el-button>
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</span>
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</el-dialog>
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<!-- Reply Content Dialogs -->
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<el-dialog title="Add Quick Reply" :visible.sync="replyContentDialog" width="30%" top="0">
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<el-input style="margin-bottom: 10px;" placeholder="Keyword" v-model="replyTitle"></el-input>
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<el-input placeholder="Content" type="textarea" v-model="replyContent"></el-input>
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<span slot="footer" class="dialog-footer">
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<el-button @click="addReplyContent">Save</el-button>
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<el-button @click="replyContentDialog = false">Cancel</el-button>
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</span>
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</el-dialog>
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<el-dialog title="Edit Quick Reply" :visible.sync="editReplyContentDialog" width="30%" top="0">
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<el-input style="margin-bottom: 10px;" placeholder="Keyword" v-model="replyTitle"></el-input>
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<el-input placeholder="Content" type="textarea" v-model="replyContent"></el-input>
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<span slot="footer" class="dialog-footer">
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<el-button @click="editReplyContent('yes')">Save</el-button>
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<el-button @click="editReplyContentDialog = false">Cancel</el-button>
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</span>
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</el-dialog>
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</template>
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</div>
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</body>
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<script>
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var app=new Vue({
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el: '#app',
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delimiters:["<{","}>"],
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data: {
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visible:false,
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chatTitleType:"info",
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fullscreenLoading:true,
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leftTabActive:"first",
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rightTabActive:"visitorInfo",
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users:[],
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usersMap:[],
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server:getWsBaseUrl()+"/ws_kefu?token="+localStorage.getItem("token"),
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//server:getWsBaseUrl()+"/chat_server",
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socket:null,
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socketClosed:false,
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messageContent:"",
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currentGuest:"",
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msgList:[],
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chatTitle:"No pending inquiries",
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chatInputing:"",
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kfConfig:{
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id : "kf_1",
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name : "客服丽丽",
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avator : "",
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to_id : "",
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},
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visitor:{
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visitor_id:"",
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refer:"",
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client_ip:"",
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city:"",
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status:"",
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source_ip:"",
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created_at:"",
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},
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visitorExtra:[],
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visitors:[],
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visitorCount:0,
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visitorCurrentPage:1,
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visitorPageSize:20,
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face:[],
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transKefuDialog:false,
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otherKefus:[],
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replyGroupDialog:false,
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replyContentDialog:false,
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editReplyContentDialog:false,
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replySearch:"",
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replySearchList:[],
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replySearchListActive:[],
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groupName:"",
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groupId:"",
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replys:[],
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replyId:"",
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replyContent:"",
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replyTitle:"",
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ipBlacks:[],
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sendDisabled:false,
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showFaceIcon:false,
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showLoadMore:false,
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messages:{
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page:1,
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pagesize:15,
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list:[],
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},
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},
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methods: {
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//跳转
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openUrl(url) {
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window.location.href = url;
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},
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sendKefuOnline(){
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let mes = {}
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mes.type = "kfOnline";
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mes.data = this.kfConfig;
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this.socket.send(JSON.stringify(mes));
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},
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//心跳
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ping(){
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let _this=this;
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let mes = {}
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mes.type = "ping";
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mes.data = "";
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setInterval(function () {
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if(_this.socket!=null){
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_this.socket.send(JSON.stringify(mes));
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}
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},20000)
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setInterval(function(){
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_this.getOnlineVisitors();
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},120000);
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},
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//初始化websocket
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initConn() {
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let socket = new ReconnectingWebSocket(this.server);//创建Socket实例
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this.socket = socket
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this.socket.onmessage = this.OnMessage;
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this.socket.onopen = this.OnOpen;
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},
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OnOpen() {
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this.sendKefuOnline();
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},
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OnMessage(e) {
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const redata = JSON.parse(e.data);
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switch (redata.type){
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case "close":
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this.socket.close();
|
|
this.$alert('客服在其他地方登录，当前登录状态退出', '通知', {
|
|
confirmButtonText: '确定',
|
|
callback:function () {
|
|
localStorage.removeItem("token");
|
|
window.location.href="/login";
|
|
}
|
|
});
|
|
|
|
break;
|
|
case "inputing":
|
|
this.handleInputing(redata.data);
|
|
//this.sendKefuOnline();
|
|
break;
|
|
case "allUsers":
|
|
this.handleOnlineUsers(redata.data);
|
|
//this.sendKefuOnline();
|
|
break;
|
|
case "userOnline":
|
|
this.addOnlineUser(redata.data);
|
|
|
|
|
|
break;
|
|
case "userOffline":
|
|
this.removeOfflineUser(redata.data);
|
|
//this.sendKefuOnline();
|
|
break;
|
|
case "notice":
|
|
//发送通知
|
|
var _this=this;
|
|
window.parent.postMessage({
|
|
name:redata.data.username,
|
|
body: redata.data.content,
|
|
icon: redata.data.avator
|
|
});
|
|
_this.alertSound();
|
|
break;
|
|
}
|
|
|
|
|
|
if (redata.type == "message") {
|
|
let msg = redata.data
|
|
let content = {}
|
|
let _this=this;
|
|
content.avator = msg.avator;
|
|
content.name = msg.name;
|
|
content.content = replaceContent(msg.content);
|
|
content.is_kefu = msg.is_kefu=="yes"? true:false;
|
|
content.time = msg.time;
|
|
if (msg.id == this.currentGuest) {
|
|
this.msgList.push(content);
|
|
}
|
|
|
|
for(let i=0;i<this.users.length;i++){
|
|
if(this.users[i].uid==msg.id){
|
|
this.$set(this.users[i],'last_message',msg.content);
|
|
if(this.visitor.visitor_id!=msg.id){
|
|
this.$set(this.users[i],'hidden_new_message',false);
|
|
}
|
|
}
|
|
}
|
|
this.scrollBottom();
|
|
if(content.is_kefu){
|
|
return;
|
|
}
|
|
window.parent.postMessage({
|
|
name:msg.name,
|
|
body: msg.content,
|
|
icon: msg.avator
|
|
|
|
});
|
|
_this.alertSound();
|
|
_this.chatInputing="";
|
|
}
|
|
},
|
|
//接手客户
|
|
talkTo(guestId,name) {
|
|
this.currentGuest = guestId;
|
|
//发送给客户
|
|
let mes = {}
|
|
mes.type = "kfConnect";
|
|
this.kfConfig.to_id=guestId;
|
|
mes.data = this.kfConfig;
|
|
this.socket.send(JSON.stringify(mes));
|
|
|
|
//获取当前访客信息
|
|
this.getVistorInfo(guestId);
|
|
//获取当前客户消息
|
|
this.messages.page=1;
|
|
this.msgList=[];
|
|
this.getHistoryMessage();
|
|
//this.getMesssagesByVisitorId(guestId);
|
|
for(var i=0;i<this.users.length;i++){
|
|
if(this.users[i].uid==guestId){
|
|
this.$set(this.users[i],'hidden_new_message',true);
|
|
}
|
|
}
|
|
},
|
|
//发送给客户
|
|
chatToUser() {
|
|
this.messageContent=this.messageContent.trim("\r\n");
|
|
this.messageContent=this.messageContent.replace("\n","");
|
|
this.messageContent=this.messageContent.replace("\r\n","");
|
|
if(this.messageContent==""||this.messageContent=="\r\n"||this.currentGuest==""){
|
|
return;
|
|
}
|
|
if(this.sendDisabled){
|
|
return;
|
|
}
|
|
this.sendDisabled=true;
|
|
let _this=this;
|
|
let mes = {};
|
|
mes.type = "kefu";
|
|
mes.content = this.messageContent;
|
|
mes.from_id = this.kfConfig.id;
|
|
mes.to_id = this.currentGuest;
|
|
mes.content = this.messageContent;
|
|
this.sendAjax("/kefu/message","POST",mes,function(res){
|
|
_this.sendDisabled=false;
|
|
if(res.code!=200){
|
|
_this.$message({
|
|
message: res.msg,
|
|
type: 'error'
|
|
});
|
|
return;
|
|
}
|
|
_this.messageContent = "";
|
|
_this.sendSound();
|
|
});
|
|
|
|
// let content = {}
|
|
// content.avator = this.kfConfig.avator;
|
|
// content.name = this.kfConfig.name;
|
|
// content.content = replaceContent(this.messageContent);
|
|
// content.is_kefu = true;
|
|
// content.time = '';
|
|
// this.msgList.push(content);
|
|
_this.sendDisabled=false;
|
|
this.scrollBottom();
|
|
},
|
|
//处理当前在线用户列表
|
|
addOnlineUser:function (retData) {
|
|
var flag=false;
|
|
retData.last_message=retData.last_message;
|
|
retData.status=1;
|
|
retData.name=retData.username;
|
|
retData.hidden_new_message=true;
|
|
for(let i=0;i<this.users.length;i++){
|
|
if(this.users[i].uid==retData.uid){
|
|
flag=true;
|
|
}
|
|
}
|
|
if(!flag){
|
|
this.users.unshift(retData);
|
|
}
|
|
for(let i=0;i<this.visitors.length;i++){
|
|
if(this.visitors[i].visitor_id==retData.uid){
|
|
this.visitors[i].status=1;
|
|
break;
|
|
}
|
|
}
|
|
if(this.visitor.visitor_id==retData.uid){
|
|
this.getVistorInfo(retData.uid)
|
|
}
|
|
|
|
},
|
|
//处理当前在线用户列表
|
|
removeOfflineUser:function (retData) {
|
|
for(let i=0;i<this.users.length;i++){
|
|
if(this.users[i].uid==retData.uid){
|
|
this.users.splice(i,1);
|
|
}
|
|
}
|
|
let vid=retData.uid;
|
|
for(let i=0;i<this.visitors.length;i++){
|
|
if(this.visitors[i].visitor_id==vid){
|
|
this.visitors[i].status=0;
|
|
break;
|
|
}
|
|
}
|
|
},
|
|
//处理当前在线用户列表
|
|
handleOnlineUsers:function (retData) {
|
|
if (this.currentGuest == "") {
|
|
this.chatTitle = "连接成功,等待处理中...";
|
|
}
|
|
this.usersMap=[];
|
|
for(let i=0;i<retData.length;i++){
|
|
this.usersMap[retData[i].uid]=retData[i].username;
|
|
retData[i].last_message="new visitor";
|
|
}
|
|
if(this.users.length==0){
|
|
this.users = retData;
|
|
}
|
|
for(let i=0;i<this.visitors.length;i++){
|
|
let vid=this.visitors[i].visitor_id;
|
|
if(typeof this.usersMap[vid]=="undefined"){
|
|
this.visitors[i].status=0;
|
|
}else{
|
|
this.visitors[i].status=1;
|
|
}
|
|
}
|
|
|
|
},
|
|
//处理正在输入
|
|
handleInputing:function (retData) {
|
|
if(retData.from==this.visitor.visitor_id){
|
|
this.chatInputing="|正在输入："+retData.content+"...";
|
|
if(retData.content==""){
|
|
this.chatInputing="";
|
|
}
|
|
}
|
|
for(var i=0;i<this.users.length;i++){
|
|
if(this.users[i].uid==retData.from){
|
|
this.$set(this.users[i],'last_message',retData.content+"...");
|
|
}
|
|
}
|
|
},
|
|
//获取客服信息
|
|
getKefuInfo(){
|
|
let _this=this;
|
|
$.ajax({
|
|
type:"get",
|
|
url:"/kefuinfo",
|
|
headers:{
|
|
"token":localStorage.getItem("token")
|
|
},
|
|
success: function(data) {
|
|
if(data.code==200 && data.result!=null){
|
|
_this.kfConfig.id=data.result.id;
|
|
_this.kfConfig.name=data.result.name;
|
|
_this.kfConfig.avator=data.result.avator;
|
|
_this.initConn();
|
|
}
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}
|
|
}
|
|
});
|
|
},
|
|
//获取客服信息
|
|
getOnlineVisitors(){
|
|
let _this=this;
|
|
$.ajax({
|
|
type:"get",
|
|
url:"/visitors_kefu_online",
|
|
headers:{
|
|
"token":localStorage.getItem("token")
|
|
},
|
|
success: function(data) {
|
|
if(data.code==200 && data.result!=null){
|
|
_this.users=data.result;
|
|
for(var i=0;i<_this.users.length;i++){
|
|
_this.$set(_this.users[i],'hidden_new_message',true);
|
|
}
|
|
}
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}
|
|
if(data.code==400){
|
|
window.location.href="/login";
|
|
}
|
|
}
|
|
});
|
|
},
|
|
getHistoryMessage(){
|
|
let params={
|
|
page:this.messages.page,
|
|
pagesize: this.messages.pagesize,
|
|
visitor_id: this.currentGuest,
|
|
}
|
|
let _this=this;
|
|
$.get("/2/messagesPages",params,function(res){
|
|
let msgList=res.result.list;
|
|
if(msgList.length>=_this.messages.pagesize){
|
|
_this.showLoadMore=true;
|
|
}else{
|
|
_this.showLoadMore=false;
|
|
}
|
|
for(let i in msgList){
|
|
let item = msgList[i];
|
|
//let content = {}
|
|
if (item["mes_type"] == "kefu") {
|
|
item.is_kefu = true;
|
|
item.avator=item["kefu_avator"];
|
|
item.name=item["kefu_name"];
|
|
} else {
|
|
item.is_kefu = false;
|
|
item.avator=item["visitor_avator"];
|
|
item.name=item["visitor_name"];
|
|
}
|
|
item.content=replaceContent(item["content"]);
|
|
item.time = item["create_time"];
|
|
_this.msgList.unshift(item);
|
|
}
|
|
if(_this.messages.page==1){
|
|
_this.scrollBottom();
|
|
}
|
|
_this.messages.page++;
|
|
});
|
|
},
|
|
//获取信息列表
|
|
getMesssagesByVisitorId(visitorId,isAll){
|
|
let _this=this;
|
|
$.ajax({
|
|
type:"get",
|
|
url:"/messages?visitorId="+visitorId,
|
|
headers:{
|
|
"token":localStorage.getItem("token")
|
|
},
|
|
success: function(data) {
|
|
if(data.code==200 && data.result!=null){
|
|
let msgList=data.result;
|
|
_this.msgList=[];
|
|
if(!isAll&&msgList.length>10){
|
|
var i=msgList.length-10
|
|
}else{
|
|
var i=0;
|
|
}
|
|
for(;i<msgList.length;i++){
|
|
let visitorMes=msgList[i];
|
|
let content = {}
|
|
if(visitorMes["mes_type"]=="kefu"){
|
|
content.is_kefu = true;
|
|
content.avator = visitorMes["kefu_avator"];
|
|
content.name = visitorMes["kefu_name"];
|
|
}else{
|
|
content.is_kefu = false;
|
|
content.avator = visitorMes["visitor_avator"];
|
|
content.name = visitorMes["visitor_name"];
|
|
}
|
|
content.content = replaceContent(visitorMes["content"]);
|
|
content.time = visitorMes["time"];
|
|
_this.msgList.push(content);
|
|
_this.scrollBottom();
|
|
}
|
|
}
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}
|
|
if(data.code==400){
|
|
window.location.href="/login";
|
|
}
|
|
}
|
|
});
|
|
},
|
|
//获取客服信息
|
|
getVistorInfo(vid){
|
|
let _this=this;
|
|
$.ajax({
|
|
type:"get",
|
|
url:"/visitor",
|
|
data:{visitorId:vid},
|
|
headers:{
|
|
"token":localStorage.getItem("token")
|
|
},
|
|
success: function(data) {
|
|
if(data.result!=null){
|
|
let r=data.result;
|
|
_this.visitor=r;
|
|
_this.visitor.created_at=formatDate(r.created_at);
|
|
_this.visitor.updated_at=formatDate(r.updated_at);
|
|
// _this.visitor.refer=r.refer;
|
|
// _this.visitor.city=r.city;
|
|
// _this.visitor.client_ip=r.client_ip;
|
|
// _this.visitor.source_ip=r.source_ip;
|
|
_this.visitor.status=r.status==1?"在线":"离线";
|
|
|
|
//_this.visitor.visitor_id=r.visitor_id;
|
|
_this.chatTitle="#"+r.id+"|"+r.name;
|
|
_this.chatTitleType="success";
|
|
_this.visitorExtra=[];
|
|
if(r.extra!=""){
|
|
var extra=JSON.parse(b64ToUtf8(r.extra));
|
|
if (typeof extra=="string"){
|
|
extra=JSON.parse(extra);
|
|
}
|
|
for(var key in extra){
|
|
if(extra[key]==""){
|
|
extra[key]="无";
|
|
}
|
|
if(key=="visitorAvatar"||key=="visitorName") continue;
|
|
var temp={key:key,val:extra[key]}
|
|
_this.visitorExtra.push(temp);
|
|
}
|
|
}
|
|
|
|
}
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}
|
|
}
|
|
});
|
|
},
|
|
//关闭访客
|
|
closeVisitor(visitorId){
|
|
let _this=this;
|
|
$.ajax({
|
|
type:"get",
|
|
url:"/2/message_close",
|
|
data:{visitor_id:visitorId},
|
|
headers:{
|
|
"token":localStorage.getItem("token")
|
|
},
|
|
success: function(data) {
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}
|
|
}
|
|
});
|
|
},
|
|
//处理tab切换
|
|
handleTabClick(tab, event){
|
|
let _this=this;
|
|
if(tab.name=="first"){
|
|
this.getOnlineVisitors();
|
|
}
|
|
if(tab.name=="second"){
|
|
this.getVisitorPage(1);
|
|
}
|
|
if(tab.name=="blackList"){
|
|
}
|
|
},
|
|
//所有访客分页展示
|
|
visitorPage(page){
|
|
this.getVisitorPage(page);
|
|
},
|
|
//获取访客分页
|
|
getVisitorPage(page){
|
|
let _this=this;
|
|
$.ajax({
|
|
type:"get",
|
|
url:"/visitors",
|
|
data:{page:page,pagesize:_this.visitorPageSize},
|
|
headers:{
|
|
"token":localStorage.getItem("token")
|
|
},
|
|
success: function(data) {
|
|
if(data.result.list!=null){
|
|
_this.visitors=data.result.list;
|
|
_this.visitorCount=data.result.count;
|
|
}
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}
|
|
}
|
|
});
|
|
},
|
|
replaceContent(content){
|
|
return replaceContent(content)
|
|
},
|
|
//滚到底部
|
|
scrollBottom(){
|
|
this.$nextTick(() => {
|
|
$('.chatBox').scrollTop($(".chatBox")[0].scrollHeight);
|
|
});
|
|
},
|
|
//jquery
|
|
initJquery(){
|
|
this.$nextTick(() => {
|
|
var _this=this;
|
|
$(function () {
|
|
//展示表情
|
|
var faces=placeFace();
|
|
$.each(faceTitles, function (index, item) {
|
|
_this.face.push({"name":item,"path":faces[item]});
|
|
});
|
|
|
|
});
|
|
});
|
|
|
|
},
|
|
//表情点击事件
|
|
faceIconClick(index){
|
|
this.showFaceIcon=false;
|
|
this.messageContent+="face"+this.face[index].name;
|
|
},
|
|
//上传图片
|
|
uploadImg (url){
|
|
let _this=this;
|
|
$('#uploadImg').after('<input type="file" accept="image/gif,image/jpeg,image/jpg,image/png" id="uploadImgFile" name="file" style="display:none" >');
|
|
$("#uploadImgFile").click();
|
|
$("#uploadImgFile").change(function (e) {
|
|
var formData = new FormData();
|
|
var file = $("#uploadImgFile")[0].files[0];
|
|
formData.append("imgfile",file); //传给后台的file的key值是可以自己定义的
|
|
filter(file) && $.ajax({
|
|
url: url || '',
|
|
type: "post",
|
|
data: formData,
|
|
contentType: false,
|
|
processData: false,
|
|
dataType: 'JSON',
|
|
mimeType: "multipart/form-data",
|
|
success: function (res) {
|
|
if(res.code!=200){
|
|
_this.$message({
|
|
message: res.msg,
|
|
type: 'error'
|
|
});
|
|
}else{
|
|
_this.messageContent+='img[/' + res.result.path + ']';
|
|
_this.chatToUser();
|
|
}
|
|
},
|
|
error: function (data) {
|
|
console.log(data);
|
|
}
|
|
});
|
|
});
|
|
},
|
|
//上传文件
|
|
uploadFile:function (url){
|
|
let _this=this;
|
|
$('#uploadFile').after('<input type="file" id="uploadRealFile" name="file2" style="display:none" >');
|
|
$("#uploadRealFile").click();
|
|
$("#uploadRealFile").change(function (e) {
|
|
var formData = new FormData();
|
|
var file = $("#uploadRealFile")[0].files[0];
|
|
formData.append("realfile",file); //传给后台的file的key值是可以自己定义的
|
|
console.log(formData);
|
|
$.ajax({
|
|
url: url || '',
|
|
type: "post",
|
|
data: formData,
|
|
contentType: false,
|
|
processData: false,
|
|
dataType: 'JSON',
|
|
mimeType: "multipart/form-data",
|
|
success: function (res) {
|
|
|
|
if(res.code!=200){
|
|
_this.$message({
|
|
message: res.msg,
|
|
type: 'error'
|
|
});
|
|
}else{
|
|
var data=JSON.stringify({
|
|
name:res.result.name,
|
|
ext:res.result.ext,
|
|
size:res.result.size,
|
|
path:'/' + res.result.path,
|
|
})
|
|
_this.messageContent+='attachment['+data+']';
|
|
_this.chatToUser();
|
|
}
|
|
},
|
|
error: function (data) {
|
|
console.log(data);
|
|
}
|
|
});
|
|
});
|
|
},
|
|
addIpblack(ip){
|
|
let _this=this;
|
|
$.ajax({
|
|
type:"post",
|
|
url:"/ipblack",
|
|
data:{ip:ip},
|
|
headers:{
|
|
"token":localStorage.getItem("token")
|
|
},
|
|
success: function(data) {
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}else{
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'success'
|
|
});
|
|
}
|
|
}
|
|
});
|
|
},
|
|
//粘贴上传图片
|
|
onPasteUpload(event){
|
|
let items = event.clipboardData && event.clipboardData.items;
|
|
let file = null
|
|
if (items && items.length) {
|
|
// 检索剪切板items
|
|
for (var i = 0; i < items.length; i++) {
|
|
if (items[i].type.indexOf('image') !== -1) {
|
|
file = items[i].getAsFile()
|
|
}
|
|
}
|
|
}
|
|
if (!file) {
|
|
return;
|
|
}
|
|
let _this=this;
|
|
var formData = new FormData();
|
|
formData.append('imgfile', file);
|
|
$.ajax({
|
|
url: '/uploadimg',
|
|
type: "post",
|
|
data: formData,
|
|
contentType: false,
|
|
processData: false,
|
|
dataType: 'JSON',
|
|
mimeType: "multipart/form-data",
|
|
success: function (res) {
|
|
if(res.code!=200){
|
|
_this.$message({
|
|
message: res.msg,
|
|
type: 'error'
|
|
});
|
|
}else{
|
|
_this.messageContent+='img[/' + res.result.path + ']';
|
|
_this.chatToUser();
|
|
}
|
|
},
|
|
error: function (data) {
|
|
console.log(data);
|
|
}
|
|
});
|
|
},
|
|
openUrl(url){
|
|
window.open(url);
|
|
},
|
|
//提示音
|
|
alertSound(){
|
|
var b = document.getElementById("chatMessageAudio");
|
|
var p = b.play();
|
|
p && p.then(function(){}).catch(function(e){});
|
|
},
|
|
sendSound(){
|
|
var b = document.getElementById("chatMessageSendAudio");
|
|
var p = b.play();
|
|
p && p.then(function(){}).catch(function(e){});
|
|
},
|
|
//转移客服
|
|
transKefu(){
|
|
this.transKefuDialog=true;
|
|
var _this=this;
|
|
this.sendAjax("/other_kefulist","get",{},function(result){
|
|
_this.otherKefus=result;
|
|
});
|
|
},
|
|
//转移访客客服
|
|
transKefuVisitor(kefu,visitorId){
|
|
var _this=this;
|
|
this.sendAjax("/trans_kefu","get",{kefu_id:kefu,visitor_id:visitorId},function(result){
|
|
//_this.otherKefus=result;
|
|
_this.transKefuDialog = false
|
|
});
|
|
},
|
|
//保存回复分组
|
|
addReplyGroup(){
|
|
var _this=this;
|
|
this.sendAjax("/reply","post",{group_name:_this.groupName},function(result){
|
|
//_this.otherKefus=result;
|
|
_this.replyGroupDialog = false
|
|
_this.groupName="";
|
|
_this.getReplys();
|
|
});
|
|
},
|
|
//添加回复内容
|
|
addReplyContent(){
|
|
var _this=this;
|
|
this.sendAjax("/reply_content","post",{group_id:_this.groupId,item_name:_this.replyTitle,content:_this.replyContent},function(result){
|
|
//_this.otherKefus=result;
|
|
_this.replyContentDialog = false
|
|
_this.replyContent="";
|
|
_this.getReplys();
|
|
});
|
|
},
|
|
//获取快捷回复
|
|
getReplys(){
|
|
var _this=this;
|
|
this.sendAjax("/replys","get",{},function(result){
|
|
_this.replys=result;
|
|
});
|
|
},
|
|
//删除回复
|
|
deleteReplyGroup(id){
|
|
var _this=this;
|
|
this.sendAjax("/reply?id="+id,"delete",{},function(result){
|
|
_this.getReplys();
|
|
});
|
|
},
|
|
//删除回复
|
|
deleteReplyContent(id){
|
|
var _this=this;
|
|
this.sendAjax("/reply_content?id="+id,"delete",{},function(result){
|
|
_this.getReplys();
|
|
});
|
|
},
|
|
//编辑回复
|
|
editReplyContent(save,id,title,content){
|
|
var _this=this;
|
|
if(save=='yes'){
|
|
var data={
|
|
reply_id:this.replyId,
|
|
reply_title:this.replyTitle,
|
|
reply_content:this.replyContent
|
|
}
|
|
this.sendAjax("/reply_content_save","post",data,function(result){
|
|
_this.editReplyContentDialog=false;
|
|
_this.getReplys();
|
|
});
|
|
}else{
|
|
this.editReplyContentDialog=true;
|
|
this.replyId=id;
|
|
this.replyTitle=title;
|
|
this.replyContent=content;
|
|
}
|
|
|
|
},
|
|
//搜索回复
|
|
searchReply(){
|
|
var _this=this;
|
|
_this.replySearchListActive=[];
|
|
if(this.replySearch==""){
|
|
_this.replySearchList=[];
|
|
}
|
|
this.sendAjax("/reply_search","post",{search:this.replySearch},function(result){
|
|
_this.replySearchList=result;
|
|
for (var i in result) {
|
|
_this.replySearchListActive.push(result[i].group_id);
|
|
}
|
|
});
|
|
},
|
|
//获取黑名单
|
|
getIpblacks(){
|
|
var _this=this;
|
|
this.sendAjax("/ipblacks","get",{},function(result){
|
|
_this.ipBlacks=result;
|
|
});
|
|
},
|
|
//删除黑名单
|
|
delIpblack(ip){
|
|
let _this=this;
|
|
this.sendAjax("/ipblack?ip="+ip,"DELETE",{ip:ip},function(result){
|
|
_this.sendAjax("/ipblacks","get",{},function(result){
|
|
_this.ipBlacks=result;
|
|
});
|
|
});
|
|
},
|
|
//划词搜索
|
|
selectText(){
|
|
return false;
|
|
var _this=this;
|
|
$('body').click(function(){
|
|
try{
|
|
var selecter = window.getSelection().toString();
|
|
if (selecter != null && selecter.trim() != ""){
|
|
_this.replySearch=selecter.trim();
|
|
_this.searchReply();
|
|
}else{
|
|
_this.replySearch="";
|
|
}
|
|
} catch (err){
|
|
var selecter = document.selection.createRange();
|
|
var s = selecter.text;
|
|
if (s != null && s.trim() != ""){
|
|
_this.replySearch=s.trim();
|
|
_this.searchReply();
|
|
}else{
|
|
_this.replySearch="";
|
|
}
|
|
}
|
|
var status=$('.faceBox').css("display");
|
|
if(status=="block"){
|
|
$('.faceBox').hide();
|
|
}
|
|
});
|
|
},
|
|
sendAjax(url,method,params,callback){
|
|
let _this=this;
|
|
$.ajax({
|
|
type: method,
|
|
url: url,
|
|
data:params,
|
|
headers: {
|
|
"token": localStorage.getItem("token")
|
|
},
|
|
error:function(res){
|
|
var data=JSON.parse(res.responseText);
|
|
console.log(data);
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}
|
|
},
|
|
success: function(data) {
|
|
if(data.code!=200){
|
|
_this.$message({
|
|
message: data.msg,
|
|
type: 'error'
|
|
});
|
|
}else if(data.result!=null){
|
|
callback(data.result);
|
|
}else{
|
|
callback(data);
|
|
}
|
|
}
|
|
});
|
|
},
|
|
},
|
|
mounted() {
|
|
document.addEventListener('paste', this.onPasteUpload)
|
|
},
|
|
created: function () {
|
|
//jquery
|
|
this.initJquery();
|
|
this.getKefuInfo();
|
|
this.getOnlineVisitors();
|
|
this.getReplys();
|
|
this.getIpblacks();
|
|
this.selectText();
|
|
//心跳
|
|
this.ping();
|
|
}
|
|
})
|
|
|
|
</script>
|
|
</html>
|