diff --git a/internal/common/check/user.go b/internal/common/check/user.go
index 45b78cf81..3c8335d69 100644
--- a/internal/common/check/user.go
+++ b/internal/common/check/user.go
@@ -30,6 +30,7 @@ func (u *UserCheck) getConn() (*grpc.ClientConn, error) {
 func (u *UserCheck) GetUsersInfos(ctx context.Context, userIDs []string, complete bool) ([]*sdkws.UserInfo, error) {
 	cc, err := u.getConn()
 	if err != nil {
+		log.Error("", "call getConn err", err.Error())
 		return nil, err
 	}
 	resp, err := user.NewUserClient(cc).GetDesignateUsers(ctx, &user.GetDesignateUsersReq{