<stringname="app_welcome">FairEmail is an open source email app focused on privacy and security. For this reason some features might work differently from what you are used to.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail is not supported on this device because bugs in Android cause crashes</string>
<stringname="app_exit">Go \'back\' again to exit</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail تطبيق مفتوح المصدر للبريد الإلكتروني يُركّز على الخصوصية والأمان. ولهذا السبب قد تعمل بعض الميزات بشكل مختلف مما كنت مُعتادًا عليه.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">فيرميل ليس مدعومًا على هذا الجهاز لأن أخطاء في نظام الأندرويد تسبب تعطّلات</string>
<stringname="app_exit">اذهب إلى \"الوراء\" مجددًا للإغلاق</string>
<stringname="app_cake">Insufficient storage space left</string>
@ -850,6 +850,7 @@
<stringname="title_ask_delete_rule">حذف القاعدة بشكل دائم؟</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail تطبيق مفتوح المصدر للبريد الإلكتروني يُركّز على الخصوصية والأمان. ولهذا السبب قد تعمل بعض الميزات بشكل مختلف مما كنت مُعتادًا عليه.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">فيرميل ليس مدعومًا على هذا الجهاز لأن أخطاء في نظام الأندرويد تسبب تعطّلات</string>
<stringname="app_exit">اذهب إلى \"الوراء\" مجددًا للإغلاق</string>
<stringname="app_cake">Insufficient storage space left</string>
@ -850,6 +850,7 @@
<stringname="title_ask_delete_rule">حذف القاعدة بشكل دائم؟</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">فيرميل هو تطبيق بريد إلكتروني مفتوح المصدر يركز على الخصوصية والأمان. لهذا السبب ، قد تعمل بعض الميزات بشكل مختلف عن ما اعتدت عليه.</string>
<stringname="app_limitations">على سبيل المثال ، ستتم إعادة تنسيق الرسائل دائمًا لإزالة العناصر غير الآمنة ولتحسين قابلية القراءة ويجب تأكيد فتح الروابط من أجل الأمان.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">فيرميل غير متوافق مع هذا الجهاز وقد تتسبب الأخطاء في حدوث أعطال</string>
<stringname="app_exit">أنقر مرة أخرى للخروج من التطبيق</string>
<stringname="app_cake">Insufficient storage space left</string>
@ -850,6 +850,7 @@
<stringname="title_ask_delete_rule">حذف القاعدة بشكل دائم؟</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail, gizlilik və təhlükəsizliyə fokuslanmış bir açıq mənbə e-poçt tətbiqidir. Buna görə də bəzi xüsusiyyətlər, istifadə etdiyinizdən fərqli şəkildə işləyə bilər.</string>
<stringname="app_limitations">Məsələn, etibarsız elementləri çıxartmaq və oxunaqlılığı yaxşılaşdırmaq üçün mesajlar həmişə yenidən format ediləcək və açılan bağlantıların təhlükəsizlik məqsədilə təsdiqlənməsi lazım olacaq.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail, Android-in çökmə səbəbli xətalarına görə bu cihazda dəstəklənmir</string>
<stringname="app_exit">Çıxmaq üçün yenidən \'geri\'yə basın</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="app_changelog">Преглед на измененията</string>
<stringname="app_welcome">FairEmail е приложение за електронна поща с отворен код, фокусирано върху поверителността и сигурността. Поради тази причина някои функции могат да работят различно от това с което сте свикнали. Превод на български plimboster.</string>
<stringname="app_limitations">Например, съобщенията винаги ще се преформатират, за да се премахнат опасни елементи и да се подобри четенето, както и връзките за отваряне трябва да бъдат потвърдени за безопасност.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail не се поддържа на това устройство поради срив, причинен от грешка в Android</string>
<stringname="app_exit">Натиснете отново „назад“, за изход</string>
<stringname="app_cake">Insufficient storage space left</string>
@ -806,6 +806,7 @@
<stringname="title_ask_delete_rule">Изтриване на правилото за постоянно?</string>
<stringname="title_ask_discard">Отхвърляне на черновата?</string>
<stringname="title_ask_show_html">При показването на оригиналното съобщение може да изтече чувствителна поверителна информация</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Показване на оригиналното съобщение с тъмен фон не е възможно, защото може да причини невидими тъмни текстове и изображения</string>
<stringname="title_ask_show_html_images">Винаги показвайте изображенията при показване на оригиналните съобщения</string>
<stringname="title_ask_show_image">При показването на изображението може да изтече поверителна информация</string>
<stringname="app_welcome">ফেয়ারমেল গোপনীয়তা এবং নিরাপত্তার উপর মনোযোগী একটি মুক্ত(ওপেন) সোর্স ইমেল অ্যাপ্লিকেশন। এই কারণে কিছু বৈশিষ্ট্য আপনার অভ্যস্ততা থেকে আলাদাভাবে কাজ করতে পারে।</string>
<stringname="app_limitations">উদাহরণস্বরূপ, অনিরাপদ অংশ অপসারণ করতে এবং পাঠযোগ্যতা উন্নত করতে এবং লিঙ্কগুলি নিশ্চিতকরণ করার বার্তাগুলি সর্বদা প্রদর্শিত হবে।</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">ফেয়ার ইমেইল এই ডিভাইসে সমর্থিত নয় কারণ এই অ্যান্ড্রয়েডের বাগগুলি ক্রাশ হওয়ার কারণ</string>
<stringname="app_exit">বের হওয়ার জন্য \'ব্যাক\' করুন</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">ফেয়ারমেল গোপনীয়তা এবং নিরাপত্তার উপর মনোযোগী একটি মুক্ত(ওপেন) সোর্স ইমেল অ্যাপ্লিকেশন। এই কারণে কিছু বৈশিষ্ট্য আপনার অভ্যস্ততা থেকে আলাদাভাবে কাজ করতে পারে।</string>
<stringname="app_limitations">উদাহরণস্বরূপ, অনিরাপদ অংশ অপসারণ করতে এবং পাঠযোগ্যতা উন্নত করতে এবং লিঙ্কগুলি নিশ্চিতকরণ করার বার্তাগুলি সর্বদা প্রদর্শিত হবে।</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">ফেয়ার ইমেইল এই ডিভাইসে সমর্থিত নয় কারণ এই অ্যান্ড্রয়েডের বাগগুলি ক্রাশ হওয়ার কারণ</string>
<stringname="app_exit">বের হওয়ার জন্য \'ব্যাক\' করুন</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_changelog">Registre de canvis</string>
<stringname="app_welcome">FairEmail és una aplicació de correu electrònic de codi obert centrada en la privadesa i la seguretat. Per aquesta raó, algunes funcions poden funcionar de manera diferent a la que estàs acostumat.</string>
<stringname="app_limitations">Per exemple, els missatges sempre es reformataran per eliminar elements no segurs i per millorar la llegibilitat i s\'hauran de confirmar l’obertura d’enllaços per afegir seguretat.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairMail no és compatible en aquest dispositiu perquè els errors a Android causen bloqueigs</string>
<stringname="app_exit">Premeu «Enrere» novament per sortir</string>
<stringname="app_cake">Insufficient storage space left</string>
@ -805,6 +805,7 @@ La creació i l\'ús de regles és una característica professional. </string
<stringname="title_ask_delete_rule">Esborrar regla per sempre?</string>
<stringname="title_ask_show_html">Si es mostra el missatge original es pot filtrar informació sensible a la privadesa</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">No es pot mostrar el missatge original amb un fons fosc perquè pot provocar imatges i textos foscos invisibles</string>
<stringname="title_ask_show_html_images">Mostrar sempre les imatges al mostrar els missatges originals</string>
<stringname="title_ask_show_image">Si es mostra imatges, es pot filtrar informació sensible a la privadesa</string>
<stringname="app_welcome">FairEmail je e-mailový klient s otevřeným zdrojovým kódem zaměřený na soukromí a bezpečnost. Z tohoto důvodu se některé funkce mohou chovat odlišně než jste zvyklí.</string>
<stringname="app_limitations">Například, zprávy budou vždy přeformátovány pro odstranění prvků které nejsou bezpečné a zároveň pro zlepšení čitelnosti, a otevření odkazů je nutné z důvodu bezpečnosti potvrdit.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail není na tomto zařízení podporován, protože chyby v Androidu způsobují jeho pády</string>
<stringname="app_exit">Znovu „zpět“ pro ukončení</string>
<stringname="app_cake">Nedostatek místa v úložišti</string>
<stringname="title_ask_show_html">Zobrazením původní zprávy může dojít k úniku citlivých informací</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Zobrazení původní zprávy na tmavém pozadí není možné, neboť může způsobit zneviditelnění tmavých textů a obrázků</string>
<stringname="title_ask_show_html_images">Vždy zobrazit obrázky při zobrazení původních zpráv</string>
<stringname="title_ask_show_image">Zobrazením obrázků může dojít k úniku citlivých informací</string>
<stringname="app_welcome">FairEmail er en open source e-mail app med fokus på privatliv og sikkerhed. Derfor vil visse funktioner muligvis fungere anderledes, end hvad du er vant til.</string>
<stringname="app_limitations">Eksempelvis vil beskeder altid blive omformateret for at fjerne usikre elementer samt for at øge læsbarheden, og åbning af links skal af sikkerhedsårsager bekræftes.</string>
<stringname="app_limitations">F.eks. omformateres beskeder som standard for at fjerne usikre elementer samt forbedre læsbarheden, og åbning af links skal sikkerhedsbekræftes. Begge funktioner kan om ønsket deaktiveres.</string>
<stringname="app_crash">FairEmail er ikke understøttet på denne enhed, da fejl i Android forårsager nedbrud</string>
<stringname="app_exit">Tryk \'Tilbage\' igen for at afslutte</string>
<stringname="title_ask_show_html">Visning af beskedindhold kan lække personfølsomme data</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Benyt mørkt tema</string>
<stringname="title_ask_show_html_remark">Visning af originalbeskeden på en mørk baggrund er ikke mulig, da det kan afstedkomme usynlige mørke tekster og billeder</string>
<stringname="title_ask_show_html_images">Vis altid billeder, når originalbeskederne vises</string>
<stringname="title_ask_show_image">Visning af billeder kan lække personfølsomme data</string>
<stringname="app_welcome">FairEmail ist eine Open-Source-E-Mail-App, die sich auf Privatsphäre und Sicherheit konzentriert. Aus diesem Grund könnten einige Dinge anders funktionieren, als Sie es gewohnt sind.</string>
<stringname="app_limitations">Beispielsweise werden Nachrichten automatisch umformatiert, um unsichere Elemente zu entfernen und die Lesbarkeit zu erhöhen. Um die Sicherheit zusätzlich zu erhöhen, muss das Öffnen von Links vorab bestätigt werden.</string>
<stringname="app_limitations">Zum Beispiel werden Nachrichten standardmäßig neu formatiert, um unsichere Elemente zu entfernen und die Lesbarkeit zu verbessern. Außerdem muss das Öffnen von Links zur Sicherheit bestätigt werden. Beides kann auf Wunsch deaktiviert werden.</string>
<stringname="app_crash">FairEmail wird auf diesem Gerät nicht unterstützt, da Fehler in der benutzten Android-Version Abstürze verursachen</string>
<stringname="app_exit">Zum Beenden erneut „Zurück“ drücken</string>
<stringname="title_ask_show_html">Das Anzeigen der originalen Nachricht kann vertrauliche Daten preisgeben</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Dunkles Design verwenden</string>
<stringname="title_ask_show_html_remark">Das Anzeigen der Originalnachricht mit dunklem Hintergrund ist nicht möglich, da dadurch dunkle Texte und Bilder nicht sichtbar wären</string>
<stringname="title_ask_show_html_images">Bilder immer anzeigen, wenn Originalnachrichten angezeigt werden</string>
<stringname="title_ask_show_image">Das Anzeigen von Bildern kann vertrauliche Daten preisgeben</string>
<stringname="app_welcome">FairEmail ist eine Open-Source-E-Mail-App, die sich auf Privatsphäre und Sicherheit konzentriert. Aus diesem Grund könnten einige Dinge anders funktionieren, als Sie es gewohnt sind.</string>
<stringname="app_limitations">Beispielsweise werden Nachrichten automatisch umformatiert, um unsichere Elemente zu entfernen und die Lesbarkeit zu erhöhen. Um die Sicherheit zusätzlich zu erhöhen, muss das Öffnen von Links vorab bestätigt werden.</string>
<stringname="app_limitations">Zum Beispiel werden Nachrichten standardmäßig neu formatiert, um unsichere Elemente zu entfernen und die Lesbarkeit zu verbessern. Außerdem muss das Öffnen von Links zur Sicherheit bestätigt werden. Beides kann auf Wunsch deaktiviert werden.</string>
<stringname="app_crash">FairEmail wird auf diesem Gerät nicht unterstützt, da Fehler in der benutzten Android-Version Abstürze verursachen</string>
<stringname="app_exit">Zum Beenden erneut „Zurück“ drücken</string>
<stringname="title_ask_show_html">Das Anzeigen der originalen Nachricht kann vertrauliche Daten preisgeben</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Dunkles Design verwenden</string>
<stringname="title_ask_show_html_remark">Das Anzeigen der Originalnachricht mit dunklem Hintergrund ist nicht möglich, da dadurch dunkle Texte und Bilder nicht sichtbar wären</string>
<stringname="title_ask_show_html_images">Bilder immer anzeigen, wenn Originalnachrichten angezeigt werden</string>
<stringname="title_ask_show_image">Das Anzeigen von Bildern kann vertrauliche Daten preisgeben</string>
<stringname="app_welcome">FairEmail ist eine Open-Source-E-Mail-App, die sich auf Privatsphäre und Sicherheit konzentriert. Aus diesem Grund könnten einige Dinge anders funktionieren, als Sie es gewohnt sind.</string>
<stringname="app_limitations">Beispielsweise werden Nachrichten automatisch umformatiert, um unsichere Elemente zu entfernen und die Lesbarkeit zu erhöhen. Um die Sicherheit zusätzlich zu erhöhen, muss das Öffnen von Links vorab bestätigt werden.</string>
<stringname="app_limitations">Zum Beispiel werden Nachrichten standardmäßig neu formatiert, um unsichere Elemente zu entfernen und die Lesbarkeit zu verbessern. Außerdem muss das Öffnen von Links zur Sicherheit bestätigt werden. Beides kann auf Wunsch deaktiviert werden.</string>
<stringname="app_crash">FairEmail wird auf diesem Gerät nicht unterstützt, da Fehler in der benutzten Android-Version Abstürze verursachen</string>
<stringname="app_exit">Zum Beenden erneut „Zurück“ drücken</string>
<stringname="title_ask_show_html">Das Anzeigen der originalen Nachricht kann vertrauliche Daten preisgeben</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Dunkles Design verwenden</string>
<stringname="title_ask_show_html_remark">Das Anzeigen der Originalnachricht mit dunklem Hintergrund ist nicht möglich, da dadurch dunkle Texte und Bilder nicht sichtbar wären</string>
<stringname="title_ask_show_html_images">Bilder immer anzeigen, wenn Originalnachrichten angezeigt werden</string>
<stringname="title_ask_show_image">Das Anzeigen von Bildern kann vertrauliche Daten preisgeben</string>
<stringname="app_welcome">Το FairEmail είναι μια ανοικτού κώδικα εφαρμογή ηλ. ταχυδρομείου που επικεντρώνεται στην προστασία του απορρήτου και την ασφάλειά σας. Για τον λόγο αυτό ορισμένες δυνατότητες ενδέχεται να λειτουργούν διαφορετικά από ό, τι έχετε συνηθίσει.</string>
<stringname="app_limitations">Για παράδειγμα, τα μηνύματα θα πρέπει πάντα να επαναδιαμορφώνονται προκειμένου να αφαιρεθούν τυχόν μη ασφαλή στοιχεία και να κατασταθεί το περιεχόμενο πιο ευανάγνωστο. Ακόμη, το άνοιγμα συνδέσμων θα πρέπει να επιβεβαιώνεται για λόγους ασφαλείας.</string>
<stringname="app_limitations">Για παράδειγμα, τα μηνύματα επαναμορφοποιούνται από προεπιλογή, με στόχο την αφαίρεση μη ασφαλών στοιχείων και τη βελτίωση της αναγνωσιμότητας, ενώ το άνοιγμα συνδέσμων πρέπει να επιβεβαιώνεται για λόγους ασφάλειας. Καιοι δύο λειτουργίες απενεργοποιούνται, εφόσον το επιθυμείτε.</string>
<stringname="app_crash">Το FairEmail δεν υποστηρίζεται σε αυτήν τη συσκευή επειδή κάποια σφάλματα στο Android το κάνουν να κολλάει</string>
<stringname="app_exit">\"Πίσω\" ξανά για έξοδο</string>
<stringname="title_ask_show_html">Η προβολή του αρχικού μηνύματος μπορεί να προδώσει ευαίσθητα προσωπικά δεδομένα</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Η προβολή του αρχικού μηνύματος σε σκούρο φόντο δεν είναι εφικτή, καθώς ενδέχεται να κάνει αόρατα κείμενα και εικόνες με σκούρα χρώματα</string>
<stringname="title_ask_show_html_images">Να προβάλλονται πάντοτε οι εικόνες κατά την προβολή των αρχικών μηνυμάτων</string>
<stringname="title_ask_show_image">Η προβολή των εικόνων ίσως προκαλέσει διαρροή ευαίσθητων προσωπικών δεδομένων</string>
<stringname="app_welcome">FairEmail is an open source email app focused on privacy and security. For this reason some features might work differently from what you are used to.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail is not supported on this device because bugs in Android cause crashes</string>
<stringname="app_exit">Go \'back\' again to exit</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_search">Buscar en FairEmail</string>
<stringname="app_changelog">Historial de cambios</string>
<stringname="app_welcome">FairEmail es una aplicación de correo electrónico de código abierto centrada en la privacidad y la seguridad. Por esta razón, algunas funciones pueden comportarse de manera diferente a lo que esté acostumbrado.</string>
<stringname="app_limitations">Por ejemplo, el formato de los mensajes siempre será alterado para quitar elementos no seguros y para mejorar la legibilidad, y abrir enlaces debe ser confirmado por seguridad.</string>
<stringname="app_limitations">Por ejemplo, los mensajes se reformatean por defecto para eliminar elementos inseguros y mejorar la legibilidad, y la apertura de enlaces debe ser confirmada por seguridad. Ambos pueden ser desactivados si se desea.</string>
<stringname="app_crash">FairEmail no es compatible con este dispositivo porque existen errores en Android que provocan fallos</string>
<stringname="app_exit">Volver \'atrás\' para salir</string>
<stringname="app_cake">Espacio de almacenamiento insuficiente</string>
<stringname="title_ask_discard">¿Descartar el borrador?</string>
<stringname="title_ask_show_html">Mostrar el mensaje original puede filtrar información privada sensible</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Usar tema oscuro</string>
<stringname="title_ask_show_html_remark">No es posible mostrar el mensaje original con un fondo oscuro porque puede causar que textos e imágenes oscuros sean invisibles</string>
<stringname="title_ask_show_html_images">Siempre mostrar imágenes al mostrar mensajes originales</string>
<stringname="title_ask_show_image">Mostrar imágenes puede filtrar información privada sensible</string>
<stringname="app_welcome">FairEmail kode irekiko email aplikazio bat da, pribatutasuna eta segurtasuna aintzat dituena. Horregatik ezaugarri batzuk ohi ez bezala funtzionatu dezakete.</string>
<stringname="app_limitations">Adibidez, mezuei beti aldatuko zaie formatua elementu ez seguruak kentzeko eta irakurterraztasuna hobetzeko, eta estekak irekitzea segurtasunagatik baieztatu egin behar da.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail-ek ez du gailu honentzako euskarririk Android akatsek kraskatzea eragiten dutelako</string>
<stringname="app_exit">Jo \'atzera\' berriro irteteko</string>
<stringname="app_cake">Insufficient storage space left</string>
@ -805,6 +805,7 @@
<stringname="title_ask_delete_rule">Ezabatu araua behin betiko?</string>
<stringname="title_ask_show_html">Jatorrizko mezua erakusteak informazio pribatua agerira ekar lezake</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Ezin da jatorrizko mezua atzealde ilunean erakutsi testu eta irudi batzuk ikusezinak bihurtu litezkelako</string>
<stringname="title_ask_show_html_images">Beti erakutsi irudiak jatorrizko mezuak erakustean</string>
<stringname="title_ask_show_image">Irudiak bistaratzeak informazio probatua agerira ekar lezake</string>
<stringname="app_welcome">FairEmail یک برنامه منبع باز بوده که تمرکز آن بر روی امنیت و حفظ حریم خصوصی است. بنابر دلایلی ممکن است برخی ویژگیها بسته به نوع استفاده شما متفاوت باشند.</string>
<stringname="app_limitations">برای مثال پیامها همواره برای حذف عناصر ناامن و بهبود خوانایی متن شکل بندی خواهند شد و باز کردن لینکها نیز برای ایمنی بیشتر نیاز به تایید دارد.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail در دستگاه شما پشتیبانی نمیشود، چون به دلیل وجود اشکالاتی در اندروید موجب خرابی برنامه میشود</string>
<stringname="app_exit">برای خروج دوباره روی \'بازگشت\' کلیک کنید</string>
<stringname="app_cake">Insufficient storage space left</string>
@ -806,6 +806,7 @@
<stringname="title_ask_delete_rule">دستور به صورت همیشگی حذف شود؟</string>
<stringname="title_ask_discard">پیشنویس کنار گذاشته شود؟</string>
<stringname="title_ask_show_html">نمایش پیام اصلی می تواند موجب نشت اطلاعات حساس شود</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">نمایش تصاویر می تواند موجب نشت اطلاعات حساس شود</string>
<stringname="app_welcome">FairEmail on avoimen lähdekoodin sähköpostiohjelma, joka on keskittynyt yksityisyyteen ja turvallisuuteen. Tästä syystä jotkin ominaisuudet saattavat toimia eri tavalla kuin mihin olet tottunut.</string>
<stringname="app_limitations">Esimerkiksi viestit muotoillaan aina uudelleen vaarallisten elementtien poistamiseksi ja luettavuuden parantamiseksi, ja linkkien avaaminen pitää turvallisuuden takia erikseen vahvistaa.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmailia ei tueta tässä laitteessa, koska bugit Androidissa aiheuttavat kaatumisia</string>
<stringname="app_exit">Mene \'takaisin\' uudelleen poistuaksesi</string>
<stringname="app_cake">Liian vähän tallennustilaa jäljellä</string>
<stringname="title_ask_show_html">Alkuperäisen viestin näyttäminen voi vuotaa yksityisyyden kannalta haitallisia tietoja</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Alkuperäisen viestin näyttäminen tummalla taustalla ei ole mahdollista, koska tummat tekstit ja kuvat eivät erotu</string>
<stringname="title_ask_show_html_images">Näytä aina kuvat alkuperäisiä viestejä näytettäessä</string>
<stringname="title_ask_show_image">Kuvien näyttäminen voi vuotaa yksityisyyden kannalta haitallisia tietoja</string>
<stringname="app_changelog">Journal des modifications</string>
<stringname="app_welcome">FairEmail est une application de messagerie à code source ouvert axée sur la confidentialité et la sécurité. C’est pourquoi certaines fonctionnalités peuvent être différentes de ce à quoi vous êtes habitué·e.</string>
<stringname="app_limitations">Par exemple, les messages seront toujours reformatés afin d’en retirer les éléments non sûrs tout en améliorant leur lisibilité et l’ouverture des liens devra être confirmée par sécurité.</string>
<stringname="app_limitations">Par exemple, les messages sont reformatés par défaut pour supprimer les éléments dangereux et améliorer la lisibilité, et l\'ouverture des liens doit être confirmée par sécurité. Les deux options peuvent être désactivées si vous le souhaitez.</string>
<stringname="app_crash">FairEmail n\'est pas pris en charge sur cet appareil parce que des bogues dans Android provoquent des plantages</string>
<stringname="app_exit">Faites de nouveau «Retour» pour quitter</string>
<stringname="app_cake">Espace de stockage restant insuffisant</string>
@ -806,6 +806,7 @@
<stringname="title_ask_delete_rule">Supprimer définitivement la règle?</string>
<stringname="title_ask_discard">Abandonner le brouillon?</string>
<stringname="title_ask_show_html">L’affichage du message original peut entraîner la divulgation d’informations confidentielles</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Utiliser le thème sombre</string>
<stringname="title_ask_show_html_remark">L’affichage du message original sur fond sombre n’est pas possible car le texte et les images sombres pourraient ne pas être visibles</string>
<stringname="title_ask_show_html_images">Toujours afficher les images lors de l’affichage des messages originaux</string>
<stringname="title_ask_show_image">L’affichage des images peut entraîner la divulgation d’informations confidentielles</string>
<stringname="app_changelog">Historique des modifications</string>
<stringname="app_welcome">FairEmail est une application de messagerie open source centrée sur la confidentialité et la sécurité. C’est pourquoi certaines fonctionnalités peuvent être différentes de ce à quoi vous êtes habitué.</string>
<stringname="app_limitations">Par exemple, les messages seront toujours reformatés afin d’en retirer les éléments non sûrs tout en améliorant leur lisibilité et l’ouverture des liens devra être confirmée par sécurité.</string>
<stringname="app_limitations">Par exemple, les messages sont reformatés par défaut pour supprimer les éléments dangereux et améliorer la lisibilité, et l\'ouverture des liens doit être confirmée par sécurité. Les deux options peuvent être désactivées si vous le souhaitez.</string>
<stringname="app_crash">FairEmail n\'est pas pris en charge sur cet appareil parce que des bogues dans Android provoquent des plantages</string>
<stringname="app_exit">Faire de nouveau «Retour» pour quitter</string>
<stringname="app_cake">Espace de stockage restant insuffisant</string>
@ -806,6 +806,7 @@
<stringname="title_ask_delete_rule">Supprimer définitivement la règle ?</string>
<stringname="title_ask_discard">Abandonner le brouillon?</string>
<stringname="title_ask_show_html">L’affichage du message original peut entraîner la divulgation d’informations confidentielles</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Utiliser le thème sombre</string>
<stringname="title_ask_show_html_remark">L’affichage du message original sur fond sombre n’est pas possible car cela pourrait rendre invisibles le texte et les images sombres</string>
<stringname="title_ask_show_html_images">Toujours afficher les images lors de l\'affichage des messages originaux</string>
<stringname="title_ask_show_image">L’affichage des images peut entraîner la divulgation d’informations confidentielles</string>
<stringname="app_welcome">FairEmail is in iepen boarne e-post app rjochte op privacy en feiligens. Om dizze reden kinne guon funksjes oars wurkje as jo wend binne.</string>
<stringname="app_limitations">Berjochten wurde bygelyks altyd herformateare om ûnfeilige eleminten te ferwiderjen en lêsberens te ferbetterjen, en iepeningslinks moatte wurde befestige foar feiligens.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FailEmail wurdt net stipe op dit apparaat om\'t bugs yn Android crashes feroarsaakje</string>
<stringname="app_exit">Gean \'werom\' opnij om út te gean</string>
<stringname="title_ask_show_html">It orizjinele berjocht sjen litte kin privacy gefoelige ynformaasje lekke</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">It orizjinele berjocht werjaan op in donkere eftergrûn is net mooglik, om\'t tsjustere teksten en ôfbyldings ûnsichtber kinne wurde</string>
<stringname="title_ask_show_html_images">Toan altyd ôfbyldings by it werjaan fan orizjinele berjochten</string>
<stringname="title_ask_show_image">Ofbyldings sjen kinne privacy-sensitive ynformaasje lekke</string>
<stringname="app_search">Procura de FairEmail</string>
<stringname="app_changelog">Rexistro de cambios</string>
<stringname="app_welcome">FairEmail é unha aplicación de correo de código aberto centrada na privacidade e a seguridade. For este motivo algunhas características poderían ser algo distintas do habitual.</string>
<stringname="app_limitations">Por exemplo, as mensaxes sempre serán reformatadas para eliminar elementos non seguros e para mellorar a lexibilidade, e as ligazóns teñen que ser confirmadas por seguridade.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail non é soportado neste dispositivo porque os erros en Android xeran quebras</string>
<stringname="app_exit">\"Dalle a \'saír\' outra vez pra saír\"</string>
<stringname="app_cake">Non hai espazo abondo</string>
<stringname="title_ask_show_html">Mostrar a mensaxe orixinal pode filtrar información privada sensible</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Non é posible mostrar a mensaxe orixinal nun fondo escuro porque faría que os textos e as imaxes escuras tamén invisibles</string>
<stringname="title_ask_show_html_images">Mostrar sempre as imaxes cando se vexan as imaxes orixinais</string>
<stringname="title_ask_show_image">Mostrar imaxes pode filtrar información privada sensible</string>
<stringname="app_search">फेयारमेल से ढुंडे</string>
<stringname="app_changelog">परिवर्तन लॉग</string>
<stringname="app_welcome">फेयारमेल एक खुला स्रोत आप है जो एकांत(प्राइभेसी) और सुरक्षा को ध्यान रखता है।इसी कारण से इसी के कुछ लक्षण आप के पूर्व परिचित रूप से अलग ब्यबहार कर सकता है।</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail is not supported on this device because bugs in Android cause crashes</string>
<stringname="app_exit">बाहर निकलने के लिए फिर से \'वापस\' पर क्लिक करें।</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail je aplikacija otvorenog izvora (open source) usmjerena na privatnost i sigurnost. Zbog toga neke funkcije mogu raditi drugačije od onoga na što ste navikli.</string>
<stringname="app_limitations">Na primjer, poruke će uvijek biti preoblikovane kako bi se uklonili nesigurni elementi i poboljšana čitljivost, a otvaranje veza mora biti potvrđeno radi sigurnosti.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail nije podržan na ovom uređaju jer greške u Androidu uzrokuju probleme i padove</string>
<stringname="app_exit">Ponovo pritisnite \'natrag\' za izlazak</string>
<stringname="app_cake">Nedovoljno mjesta u memoriji</string>
@ -816,6 +816,7 @@
<stringname="title_ask_delete_rule">Želite li trajno izbrisati pravilo?</string>
<stringname="title_ask_show_html">Prikazivanje izvorne poruke može propuštati povjerljive informacije</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Prikazivanje izvorne poruke na tamnoj pozadini nije moguće jer može uzrokovati nevidljive tamne tekstove i slike</string>
<stringname="title_ask_show_html_images">Uvijek prikažite slike pri prikazivanju originalnih poruka</string>
<stringname="title_ask_show_image">Prikazivanje slika može propuštati povjerljive informacije</string>
<stringname="app_welcome">A FairEmail egy nyílt forráskódú e-mail alkalmazás, melynek elsődleges szempontja az adatvédelem és biztonság. Emiatt némely funkció másképp működhet a megszokottnál.</string>
<stringname="app_limitations">Többek között: formázással mindig eltávolítja az üzenetkből a nem biztonságos elemeket és javítja az olvashatóságot, valamint a hivatkozások megnyitása megerősítést fog igényelni.</string>
<stringname="app_limitations">Példának,az üzenetek átformáltak alapból,hogy eltávolítsa a nem biztonságos elemeket és javítja az olvashatóságot,és linkek megnyitásánál szükséges,hogy legyen megerősítve biztonságért.Mind a kettőt le lehet tiltani,ha kívánt.</string>
<stringname="app_crash">FairEmail nem támogatott ezen az eszközön, az Android hibái miatt</string>
<stringname="app_exit">A kilépéshez használja újra a \'vissza\' opciót</string>
<stringname="app_cake">Nincs elég tárhely</string>
@ -78,7 +78,7 @@
A szabályokkal kapcsolatos funkciók csak pro verzióban érhetők el.
<stringname="title_setup_quick_support">Egyes szolgáltatók megbonyolították a fiókok elérését. Ha emiatt nehézségekkel találkozol, inkább kérj segítséget reklamáció helyett.</string>
<stringname="title_setup_quick_hint">A gyors beállítás alkalmazza az autoconfig.thunderbird.net-en található konfigurációs információkat</string>
<stringname="title_setup_quick_imap">Az üzenetek fogadásához használt IMAP szerver</string>
<stringname="title_setup_quick_smtp">Az üzenetek küldéséhez használt SMTP szerver</string>
<stringname="title_setup_account_identity_hint">You can configure the name, color and swipe actions in the account settings, and configure a signature in the identity settings</string>
<stringname="title_advanced_color_threshold">Threshold letter color: %1$s %%</string>
<stringname="title_advanced_name_email">Nevek és email címek megjelenítése</string>
<stringname="title_advanced_replace_name">Preferálja a névjegyi neveket a küldői nevek helyett</string>
@ -806,6 +806,7 @@
<stringname="title_ask_delete_rule">Véglegesen törli a szabályt?</string>
<stringname="title_ask_discard">Elveti a piszkozatot?</string>
<stringname="title_ask_show_html">Az eredeti üzenet megjelenítése érzékeny adatok kiszivárgásával járhat</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Az eredeti üzenet megjelenítése sötét háttérrel nem lehetséges mert láthatatlan sötét szövegeket és képeket okozhat</string>
<stringname="title_ask_show_html_images">Képek megjelenítése az eredeti üzenetek megjelenítésekor</string>
<stringname="title_ask_show_image">A képek megjelenítése érzékeny adatok kiszivárgásával járhat</string>
<stringname="app_welcome">FairEmail adalah aplikasi email sumber terbuka yang berfokus pada privasi dan keamanan. Karena alasan ini, beberapa fitur mungkin bekerja secara berbeda dari biasanya.</string>
<stringname="app_limitations">Misalnya, pesan akan selalu diformat ulang untuk menghilangkan elemen yang tidak aman dan untuk meningkatkan keterbacaan dan membuka tautan perlu dikonfirmasi demi keamanan.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail tidak didukung pada perangkat ini karena ada beberapa kesalahan di Android menyebabkan crash/error</string>
<stringname="app_exit">Ketuk \"Kembali\" untuk keluar</string>
<stringname="app_cake">Sisa ruang penyimpanan tidak mencukupi</string>
@ -791,6 +791,7 @@
<stringname="title_ask_delete_rule">Hapus aturan secara permanen?</string>
<stringname="title_ask_show_html">Menampilkan pesan asli dapat membocorkan informasi sensitif privasi</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Selalu tampilkan gambar saat menampilkan pesan asli</string>
<stringname="title_ask_show_image">Menampilkan gambar dapat membocorkan informasi sensitif privasi</string>
<stringname="app_search">Ricerca in FairEmail</string>
<stringname="app_changelog">Changelog</string>
<stringname="app_welcome">FairEmail è un\'applicazione con codice aperto di posta focalizzata su privacy e sicurezza. Per questo motivo alcune caratteristiche potrebbero funzionare in modo diverso da quello a cui si è abituati.</string>
<stringname="app_limitations">Ad esempio, i messaggi verranno sempre riformattati per rimuovere elementi non sicuri e per migliorare la leggibilità e l\'apertura dei collegamenti deve essere confermata per sicurezza.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail non è supportata su questo dispositivo a causa di bug in Android che causano crash</string>
<stringname="app_exit">Premi di nuovo «indietro» per uscire</string>
<stringname="app_cake">Spazio di archiviazione insufficiente</string>
@ -125,7 +125,7 @@
<stringname="title_setup_wizard">Wizard</string>
<stringname="title_setup_wizard_multiple">L\'assistente può essere usato più volte per impostare più account</string>
<stringname="title_setup_wizard_new">Ho bisogno di un nuovo indirizzo e-mail</string>
<stringname="title_setup_manual">Configurazione manuale e più opzioni</string>
<stringname="title_setup_manual">Configurazione manuale ed altre opzioni</string>
<stringname="title_setup_account_identity_hint">È possibile configurare il nome, il colore e lo scorrimento delle azioni nelle impostazioni dell\'account e configurare una firma nelle impostazioni dell\'identità</string>
<stringname="title_advanced_hint_message"> Stai navigando verso le opzioni più avanzate.
Tutte le opzioni hanno valori standard comunemente usati che possono ma non hanno bisogno di essere cambiati se si ha una preferenza diversa.
</string>
@ -806,6 +806,7 @@
<stringname="title_ask_delete_rule">Eliminare la regola permanentemente?</string>
<stringname="title_ask_discard">Eliminare la bozza?</string>
<stringname="title_ask_show_html">Mostrare il messaggio originale rende possibile una fuga di informazioni personali sensibili</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Non è possibile visualizzare il messaggio originale con uno sfondo scuro perché potrebbe nascondere testi e immagini</string>
<stringname="title_ask_show_html_images">Mostra sempre le immagini nella visualizzazione dei messaggi originali</string>
<stringname="title_ask_show_image">Mostrare le immagini rende possibile una fuga di informazioni personali sensibili</string>
<stringname="app_welcome">תוכנת fairmail בנויה על קוד פתוח ונותנת חשיבות רבה לפרטיות ואבטחת המשתמש. מתוך כך, יתכן ומספר מאפיינים של התוכנה יעבדו באופן שונה מהמקובל.</string>
<stringname="app_limitations">לדוגמה; חלקים המוגדרים \'לא בטוחים\' יוסרו מהודעות ובכך תשופר חווית הקריאה. כהגנה נוספת, ידרש אישור המשתמש לפתיחה של קישורים המצורפים להודעה.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">אפליקצית fairmail אינה נתמכת במכשיר זה בגלל בעיות במערכת ההפעלה של אנדרואיד הגורמת לאפליקציה לקרוס</string>
<stringname="app_exit">לחץ \'חזור\' שוב כדי לצאת</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="app_welcome">FairEmail is an open source email app focused on privacy and security. For this reason some features might work differently from what you are used to.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail is not supported on this device because bugs in Android cause crashes</string>
<stringname="app_exit">Go \'back\' again to exit</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail is an open source email app focused on privacy and security. For this reason some features might work differently from what you are used to.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail is not supported on this device because bugs in Android cause crashes</string>
<stringname="app_exit">Go \'back\' again to exit</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail은 프라이버시와 보안을 위한 오픈 소스 이메일 앱입니다. 그렇기에 몇몇 기능은 당신이 지금까지 써왔던 것과 조금 다르게 작동할 수 있습니다.</string>
<stringname="app_limitations">예를 들어, 안전하지 않은 요소들을 지우고 가독성을 높이기 위해 메세지들은 항상 재포맷될 것이며 링크를 여는 것은 안전을 위해 항상 수락 과정을 거칩니다.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">Android가 충돌을 일으키기 때문에 이 기기에서는 FailEmail이 지원되지 않습니다.</string>
<stringname="app_exit">나가려면 뒤로 버튼을 한번 더 누르세요</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail is an open source email app focused on privacy and security. For this reason some features might work differently from what you are used to.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail is not supported on this device because bugs in Android cause crashes</string>
<stringname="app_exit">Go \'back\' again to exit</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail is een open source e-mail app gericht op privacy en veiligheid. Om deze reden werken sommige functies mogelijk anders dan u gewend bent.</string>
<stringname="app_limitations">Berichten worden bijvoorbeeld altijd opnieuw geformatteerd om onveilige elementen te verwijderen en de leesbaarheid te verbeteren en het openen van koppelingen moet voor de veiligheid worden bevestigd.</string>
<stringname="app_limitations">Berichten worden bijvoorbeeld standaard geformatteerd om onveilige elementen te verwijderen en de leesbaarheid te verbeteren, en het openen van links moet voor de veiligheid worden bevestigd. Beide kunnen desgewenst uitgeschakeld worden.</string>
<stringname="app_crash">FairEmail wordt niet ondersteund op dit apparaat omdat bugs in Android crashes veroorzaken</string>
<stringname="app_exit">Ga nogmaals \'terug\' om af te sluiten</string>
<stringname="title_ask_show_html">Het originele bericht tonen kan privacy gevoelige informatie lekken</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Gebruik donker thema</string>
<stringname="title_ask_show_html_remark">Het weergeven van het oorspronkelijke bericht met een donkere achtergrond is niet mogelijk omdat het onzichtbare donkere teksten en afbeeldingen kan veroorzaken</string>
<stringname="title_ask_show_html_images">Altijd afbeeldingen tonen bij het weergeven van originele berichten</string>
<stringname="title_ask_show_image">Afbeeldingen tonen kan privacy gevoelige informatie lekken</string>
<stringname="app_welcome">FairEmail er en åpen kildekode e-postprogram som er fokusert på personvern og sikkerhet. Av denne grunn kan noen funksjoner virke annerledes enn det du er vant til.</string>
<stringname="app_limitations">For eksempel vil meldinger alltid bli formatert for å fjerne usikre elementer, og for å forbedre lesbarheten og åpning av linker må bekreftes for sikkerhet.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail støttes ikke på denne enheten fordi feil i Android forårsaker krasjer</string>
<stringname="app_exit">Gå \'tilbake\' igjen for å avslutte</string>
<stringname="app_cake">Ikke nok lagringsplass igjen</string>
@ -806,6 +806,7 @@
<stringname="title_ask_delete_rule">Slett regel permanent?</string>
<stringname="title_ask_show_html">Visning av den opprinnelige meldingen kan lekke sensitiv informasjon</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Det er ikke mulig å vise den opprinnelige meldingen med mørk bakgrunn fordi den kan forårsake usynlige mørke tekster og bilder</string>
<stringname="title_ask_show_html_images">Vis alltid bilder når du viser originale meldinger</string>
<stringname="title_ask_show_image">Å vise bilder kan lekke sensitiv informasjon</string>
<stringname="app_welcome">FairEmail er en e-postleser med åpen kildekode fokusert på personvern og sikkerhet. Derfor kan noen funksjoner virke annerledes enn det du er vant til.</string>
<stringname="app_limitations">For eksempel vil meldinger alltid bli reformatert for å fjerne usikre elementer, og for å forbedre lesbarheten. Og åpning av lenker må bekreftes av sikkerhetshensyn.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail støttes ikke på denne enheten fordi feil i Android forårsaker krasjer</string>
<stringname="app_exit">Gå \'tilbake\' igjen for å avslutte</string>
<stringname="app_cake">Ikke nok lagringsplass igjen</string>
@ -806,6 +806,7 @@
<stringname="title_ask_delete_rule">Slett regel permanent?</string>
<stringname="title_ask_show_html">Visning av den opprinnelige meldingen kan lekke sensitiv informasjon</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Det er ikke mulig å vise den opprinnelige meldingen med mørk bakgrunn fordi den kan forårsake usynlige mørke tekster og bilder</string>
<stringname="title_ask_show_html_images">Vis alltid bilder når du viser originale meldinger</string>
<stringname="title_ask_show_image">Å vise bilder kan lekke sensitiv informasjon</string>
<stringname="app_welcome">FairEmail to aplikacja e-mail o otwartym kodzie źródłowym, koncentrująca się na prywatności i bezpieczeństwie. Z tego powodu niektóre funkcje mogą działać inaczej niż to, do czego jesteś przyzwyczajony.</string>
<stringname="app_limitations">Przykładowo, wiadomości będą zawsze przeformatowane, aby usunąć niebezpieczne elementy i zwiększyć czytelność, a otwieranie linków musi być potwierdzane dla zachowania bezpieczeństwa.</string>
<stringname="app_limitations">Na przykład wiadomości są domyślnie formatowane tak, aby usunąć niebezpieczne elementy i poprawić czytelność, a otwieranie linków musi zostać potwierdzone ze względów bezpieczeństwa. W razie potrzeby można to wyłączyć w opcjach.</string>
<stringname="app_crash">FairEmail nie jest obsługiwany na tym urządzeniu, ponieważ błędy w Androidzie powodują awarie</string>
<stringname="app_exit">Ponownie \'wstecz\', aby wyjść</string>
<stringname="app_cake">Za mało miejsca w pamięci</string>
<stringname="title_ask_show_html">Pokazywanie oryginalnej wiadomości może spowodować wyciek wrażliwych informacji</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Wyświetlanie oryginalnej wiadomości na ciemnym tle nie jest możliwe, ponieważ może to powodować brak widoczności ciemnych tekstów i obrazów</string>
<stringname="title_ask_show_html_images">Zawsze pokazuj obrazy przy wyświetlaniu oryginalnych wiadomości</string>
<stringname="title_ask_show_image">Pokazywanie obrazów może spowodować wyciek wrażliwych informacji</string>
<stringname="app_search">Busca do FairEmail</string>
<stringname="app_changelog">Histórico de mudanças</string>
<stringname="app_welcome">FairEmail é um aplicativo de e-mail de código aberto focado em privacidade e segurança. Por esse motivo, alguns recursos podem funcionar de maneira diferente do que você está acostumado.</string>
<stringname="app_limitations">Por exemplo, as mensagens serão sempre reformatadas para remover elementos inseguros e para melhorar a legibilidade, e a abertura de links devem ser confirmadas por questão de segurança.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">O FairEmail não é suportado neste dispositivo porque bugs do Android causam tais falhas</string>
<stringname="app_exit">Pressione \'voltar\' novamente para sair</string>
<stringname="app_cake">Espaço de armazenamento insuficiente</string>
<stringname="title_ask_show_html">Mostrar a mensagem original pode vazar informações confidenciais de privacidade</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Não é possível exibir a mensagem original com um fundo escuro porque textos e imagens escuros podem ficar invisíveis</string>
<stringname="title_ask_show_html_images">Sempre mostrar imagens nas mensagens originais</string>
<stringname="title_ask_show_image">Mostrar imagens pode vazar informações sensíveis à privacidade</string>
<stringname="app_search">Busca do FairEmail</string>
<stringname="app_changelog">Registo de alterações</string>
<stringname="app_welcome">O FairEmail é uma aplicação de email de código aberto focada na privacidade e na segurança. Por esta razão, algumas funções podem funcionar de forma diferente do que estás acostumado.</string>
<stringname="app_limitations">Por exemplo, as mensagens serão sempre reformatadas para remover elementos inseguros e para melhorar a legibilidade, bem como a abertura de hiperligações terá de ser confirmada por razões de segurança.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">O FairEmail não é suportado neste dispositivo porque erros no Android causam falhas</string>
<stringname="app_exit">Clique novamente em \'voltar\' para sair</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail este o aplicație pentru e-mail, cu sursă deschisă, ce se concentrează pe confidențialitate și securitate. Din acest motiv se poate ca unele caracteristici să funcționeze diferit de cum erați obișnuiți.</string>
<stringname="app_limitations">De exemplu, mesajele vor fi mereu rescrise pentru a înlătura elementele nesigure și a îmbunătății lizibilitatea iar deschiderea legăturilor trebuie, pentru siguranță, confirmată.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail nu suportă acest dispozitiv din cauza erorilor din Android ce duc la blocaje</string>
<stringname="app_exit">Apăsați din nou \'Înapoi\' pentru a ieși</string>
<stringname="app_cake">Spațiu de stocare insuficient rămas</string>
<stringname="title_ask_discard">Renunțați la ciornă?</string>
<stringname="title_ask_show_html">Vizualizarea mesajului original poate duce la divulgarea de informații confidențiale</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Afișarea mesajului original pe un fundal închis nu este posibilă pentru că imaginile și textul închise la culoare ar putea sa nu se vadă</string>
<stringname="title_ask_show_html_images">Arată mereu imaginile când se arată mesajele originale</string>
<stringname="title_ask_show_image">Vizualizarea imaginilor poate duce la divulgarea de informații confidențiale</string>
<stringname="app_search">Поиск по FairEmail</string>
<stringname="app_changelog">Что нового</string>
<stringname="app_welcome">FairEmail — это почтовое приложение с открытым исходным кодом, ориентированное на конфиденциальность и безопасность. По этой причине некоторые функции могут работать не так, как вы привыкли.</string>
<stringname="app_limitations">Например, сообщения всегда будут переформатированы, чтобы удалить небезопасные элементы и улучшить читабельность, а также открытие ссылок требует подтверждения в целях безопасности.</string>
<stringname="app_limitations">Например, сообщения по умолчанию переформатируются для удаления небезопасных элементов и улучшения читаемости, а открытие ссылок нуждается в подтверждении в целях безопасности. Обе опции, при желании, могут быть отключены.</string>
<stringname="app_crash">FairEmail не поддерживается на этом устройстве, так как ошибки в Android вызывают сбои</string>
<stringname="app_exit">Для выхода снова перейдите \"назад\"</string>
<stringname="title_ask_show_html">Отображение исходного сообщения может привести к утечке конфиденциальной информации</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Использовать тёмную тему</string>
<stringname="title_ask_show_html_remark">Отображение исходного сообщения с тёмным фоном невозможно, потому что это может привести к сокрытию тёмного текста и изображений</string>
<stringname="title_ask_show_html_images">Всегда показывать изображения при показе оригинальных сообщений</string>
<stringname="title_ask_show_image">Отображение изображений может привести к утечке конфиденциальной информации</string>
<stringname="app_welcome">FairEmail is an open source email app focused on privacy and security. For this reason some features might work differently from what you are used to.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail is not supported on this device because bugs in Android cause crashes</string>
<stringname="app_exit">Go \'back\' again to exit</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail je opensource aplikácia zameraná na súkromie a bezpečnosť. Z toho dôvodu môžu niektoré vlastnosti fungovať inak, ako ste zvyknutí.</string>
<stringname="app_limitations">Napríklad, správy budú vždy preformátované na odstránenie nebezpečných prvkov, vylepšenia čitateľnosti a otvárané odkazy je potrebné potvrdzovať pre maximálnu bezpečnosť.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail nie je podporovaný na tomto zariadení, pretože chyby v systéme spôsobujú pády</string>
<stringname="app_exit">Znova stlačte \"Späť\" pre ukončenie</string>
<stringname="app_cake">Nedostatok voľného miesta na úložisku</string>
@ -827,6 +827,7 @@ Nastavenie vždy toto kompenzuje neustálym sledovaním zmien.</string>
<stringname="title_ask_show_html">Zobrazením pôvodnej správy môže dojsť k úniku citlivých informácií</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Pôvodnú správu nie je možné zobraziť na tmavom pozadí, pretože tmavý text a obrázky nemusia byť dostatočne viditeľné</string>
<stringname="title_ask_show_html_images">Vždy zobraziť obrázky pri zobrazení pôvodných správ</string>
<stringname="title_ask_show_image">Zobrazením obrázkov môže dojsť k úniku citlivých informácií</string>
<stringname="app_welcome">FairEmail je odprtokodni program za e-pošto, ki se osredotoča na zasebnost in varnost. Zaradi tega lahko nekatere značilnosti delujejo drugače, kot ste navajeni.</string>
<stringname="app_limitations">Na primer sporočila bodo vedno preoblikovana, da se odstranijo nevarni elementi in izboljša berljivost, odpiranje povezav pa je treba potrditi.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail na tej napravi ni podprt, ker hrošči v Androidu povzročajo sesutja.</string>
<stringname="app_exit">Za izhod še enkrat pritisnite \'Nazaj\'.</string>
<stringname="app_cake">Insufficient storage space left</string>
<stringname="title_ask_show_html">Prikaz izvirnega sporočila lahko razkrije občutljive zasebne podatke.</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Izvirnega sporočila ni mogoče prikazati s temnim ozadjem, ker lahko povzroči nevidna temna besedila in slike.</string>
<stringname="title_ask_show_html_images">Vedno prikaži slike ob prikazu izvirnih sporočil</string>
<stringname="title_ask_show_image">Prikaz slik lahko razkrije občutljive zasebne podatke.</string>
<stringname="app_welcome">FairEmail е-мејл апликација отвореног кода са фокусом на приватност и безбедност. Могуће је да ће из ових разлога неке функционалности бити другачије него што сте навикли.</string>
<stringname="app_limitations">Нпр. поруке ће увек бити форматиране тако да се уклоне небезбедни елементи и да се побољша читљивост, а отварање веза мора да се, ради безбедности, потврди.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail није подржан на овом уређају пошто Андроид грешке изазивају рушења апликације</string>
<stringname="app_exit">За излаз још једном притисните „назад“</string>
<stringname="app_cake">Insufficient storage space left</string>
@ -817,6 +817,7 @@
<stringname="title_ask_delete_rule">Обрисати правило трајно?</string>
<stringname="title_ask_show_html">Приватне осетљиве информације могу да исцуре приказивањем оригиналне поруке</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Приказивање оригиналне поруке са тамном позадином није могуће јер може да изазове да се не види тамни текст и слике</string>
<stringname="title_ask_show_html_images">Увек прикажи слике при приказивању оригиналне поруке</string>
<stringname="title_ask_show_image">Приватне осетљиве информације могу да исцуре приказивањем слика</string>
<stringname="app_welcome">FairEmail är en e-postapp baserad på öppen källkod som fokuserar på integritet och säkerhet. Av denna anledning kan vissa funktioner fungera annorlunda än vad du är van vid.</string>
<stringname="app_limitations">Meddelanden kommer till exempel alltid att omformateras för att avlägsna osäkra element och för att förbättra läsbarheten och öppna länkar måste bekräftas för säkerheten.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail stöds inte på den här enheten eftersom buggar i Android orsakar kraschar</string>
<stringname="app_exit">Tryck \"tillbaka\" igen för att avsluta</string>
<stringname="title_ask_show_html">Att visa det ursprungliga meddelandet kan läcka sekretesskänslig information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Att visa originalmeddelandet med en mörk bakgrund är inte möjligt eftersom det kan orsaka osynliga mörka texter och bilder</string>
<stringname="title_ask_show_html_images">Visa alltid bilder när originalmeddelanden visas</string>
<stringname="title_ask_show_image">Att visa bilder kan läcka sekretesskänslig information</string>
<stringname="app_welcome">FairEmail என்பது தனியுரிமை மற்றும் பாதுகாப்பை மையமாகக் கொண்ட ஒரு திறந்த மூல மின்னஞ்சல் பயன்பாடாகும். இதன் காரணமாக சில அம்சங்கள் நீங்கள் பழகியதிலிருந்து வேறுப்படக்கூடும்.</string>
<stringname="app_limitations">எடுத்துக்காட்டாக, பாதுகாப்பற்ற கூறுகளை அகற்றுவதற்கும் வாசிப்பை மேம்படுத்துவதற்கும் செய்திகளை எப்போதும் மறுவடிவமைக்கப்படும் மற்றும் பாதுகாப்புக்காக தொடக்க இணைப்புகளை உறுதிப்படுத்த வேண்டியிருக்கும்.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">இந்த சாதனத்தில் FairEmail ஆதரிக்கப்படவில்லை, ஏனெனில் Android-ல் உள்ள பிழைகளால் இச்செயலி செயலிழக்கின்றது</string>
<stringname="app_exit">வெளியேற \'பின்\' விசையை மீண்டும் அழுத்தவும்</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="app_welcome">FairEmail gizlilik ve güvenlik odaklı açık kaynaklı bir e-posta uygulamasıdır. Bu nedenle, bazı özellikler alışkın olduğunuzdan farklı şekilde çalışabilir.</string>
<stringname="app_limitations">Örneğin, güvenli olmayan öğeleri çıkarmak ve okunabilirliği arttırmak için, iletiler daima tekrardan düzenlenecektir ve bağlantıları açmak güvenlik açısından doğrulama gerektirecektir.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail bu aygıtı desteklemiyor. Çünkü Androiddeki hatalar çökmelere neden oluyor</string>
<stringname="app_exit">Çıkmak için tekrar \'Geri\'yi tıklayın</string>
<stringname="app_cake">Yeterli depolama alanı kalmadı</string>
@ -805,6 +805,7 @@
<stringname="title_ask_delete_rule">Kural kalıcı olarak silinsin mi?</string>
<stringname="title_ask_show_html">Özgün iletiyi göstermek gizliliğe duyarlı bilgilerin sızmasına neden olabilir</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Orijinal mesajı koyu arka planda görüntülemek mümkün değildir çünkü görünmez koyu metinlere ve resimlere neden olabilir</string>
<stringname="title_ask_show_html_images">Orijinal mesajları görüntülerken her zaman resimleri göster</string>
<stringname="title_ask_show_image">Resimlerin gösterilmesi gizliliğe duyarlı bilgilerin sızmasına neden olabilir</string>
<stringname="app_welcome">FairEmail - це додаток з відкритим вихідним кодом, орієнтований на конфіденційність та безпеку. Тому деякі функції можуть відрізнятися від того, що ви використовуєте.</string>
<stringname="app_limitations">Наприклад, повідомлення завжди будуть відформатовані для вилучення небезпечних елементів та для покращення читабельності. Заради безпеки, дію з відкриття посилань необхідно буде підтвердити.</string>
<stringname="app_limitations">Наприклад, щоб видалити небезпечні елементи та покращити читання, і для додавання підтвердження відкриття посилань з метою безпеки - повідомлення переформатуються за замовчуванням. За бажанням, ці дії можуть бути відключені.</string>
<stringname="app_crash">На цьому пристрої не підтримується FairEMail, оскільки помилки в Android спричиняють збої самої програми</string>
<stringname="app_exit">Натисніть \"Назад\" знову, щоб вийти</string>
<stringname="app_cake">Залишилося недостатньо вільного місця для зберігання</string>
@ -149,7 +149,7 @@
<stringname="title_setup_wizard_new">Вкажіть нову електронну адресу</string>
<stringname="title_setup_manual">Налаштування вручну та додаткові параметри</string>
<stringname="title_setup_account_identity_hint">Ви можете налаштувати ім\'я, колір і свайп дії в налаштуваннях облікового запису та налаштувати підпис в налаштуваннях ідентифікації</string>
<stringname="title_ask_show_html">Показ оригінального повідомлення може призвести до витоку конфіденційної інформації</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Показ оригінального повідомлення на темному тлі неможливе, оскільки воно може зробити темні тексти та зображення невидимими</string>
<stringname="title_ask_show_html_images">Завжди показувати зображення при показі оригінальних повідомлень</string>
<stringname="title_ask_show_image">Показ зображень може призвести до витоку конфіденційної інформації</string>
<stringname="app_welcome">FairEmail là một ứng dụng email mã nguồn mở tập trung vào sự riêng tư và bảo mật. Vì lý do này một số tính năng có thể hoạt động khác với những gì bạn quen.</string>
<stringname="app_limitations">For example, messages will always be reformatted to remove unsafe elements and to improve readability and opening links needs to be confirmed for safety.</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="app_crash">FairEmail không được hỗ trợ trên thiết bị này vì lỗi ở Android gây ra crash</string>
<stringname="app_exit">\'Quay lại\' lần nữa để thoát</string>
<stringname="app_cake">Không đủ không gian bộ nhớ còn lại</string>
<stringname="title_ask_show_html">Showing the original message can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="title_ask_show_html_remark">Displaying the original message on a dark background is not possible as it may make dark texts and images invisible</string>
<stringname="title_ask_show_html_images">Always show images on showing original messages</string>
<stringname="title_ask_show_image">Showing images can leak privacy sensitive information</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
<stringname="app_limitations">For example, messages are reformatted by default to remove unsafe elements and to improve readability, and opening links needs to be confirmed for safety. Both can be disabled if desired.</string>
<stringname="title_ask_show_html_dark"comment="title_ask_show_html_dark Title for checkbox to display original messages with a dark theme">Use dark theme</string>
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Sualınız varsa, əvvəlcə aşağıdakı tez-tez soruşulan sualları yoxlayı
## Hesabların avtorizasiyası
Əksər hallarda, sürətli quraşdırma avtomatik olaraq düzgün konfiqurasiyanı müəyyən edə bilər.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Əgər sürətli quraşdırma müvəffəqiyyətsiz olarsa, hesabınızı (e-poçt almaq üçün) və şəxsiyyət vəsiqənizi (e-poçt göndərmək üçün) özünüz konfiqurasiya etməlisiniz. For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Máte-li dotaz, podívejte se prosím nejprve na často kladené dotazy. Ve spod
## Autorizace účtů
Ve většině případů bude rychlé nastavení schopno automaticky identifikovat správnou konfiguraci.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Pokud rychlé nastavení selže, budete muset nastavit ručně účet (pro příjem e-mailů) a identitu (pro odesílání e-mailů). K tomu budete potřebovat adresy serverů IMAP a SMTP a čísla portů, typu použitého protokolu SSL/TLS či STARTTLS a své uživatelské jméno (většinou, ale ne vždy, je shodné s e-mailovou adresou) a heslo.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). K tomu budete potřebovat adresy serverů IMAP a SMTP a čísla portů, typu použitého protokolu SSL/TLS či STARTTLS a své uživatelské jméno (většinou, ale ne vždy, je shodné s e-mailovou adresou) a heslo.
Hledáním *IMAP* a jména poskytovatele je většinou dostatečné k nalezení správné dokumentace.
@ -43,21 +43,21 @@ Související dotazy:
## Jak na ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Přidání CC a BCC adres: stiskněte ikonu lidí na konci řádku s předmětem
* Přejítí na další/předchozí zprávu po archivaci/smazání: v nastavení chování vypněte *Zavírat konverzace automaticky* a pod *Při zavření konverzace* zvolte *Přejít na další/předchozí konverzaci*
* Přidání složky do sjednocené doručené pošty: dlouze podržte složku v seznamu složek a zaškrtněte *Zobrazit ve sjednocené doručené poště*
* Přidání složky do navigačního menu: dlouze podržte složku v seznamu složek a zaškrtněte *Zobrazit v navigačním menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Smazání zprávy s přeskočením koše: v menu (3 tečky), hned nad textem zprávy, zvolte *Smazat*, nebo případně, v nastavení účtu, změňte složku koše na prázdné
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Odstranění složky: dlouze podržte složku v seznamu složek, Upravit vlastnosti, menu (3 tečky), Smazat
* Vrácení zpět odeslání: složka K odeslání, stiskněte zprávu, stiskněte tlačítko s ikonou šipky zpět
* Ukládání odeslaných zpráv v doručených: přečtěte si prosím [tyto nejčastější dotazy](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Známé problémy
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
* Skift adgangskode: Indstillinger, tryk på Manuel opsætning og flere indstillinger, tryk på Konti, tryk på konto, skift adgangskode
* Indstil en signatur: Indstillinger, tryk på Manuel opsætning og flere indstillinger, tryk på Identiteter, tryk på identitet, Rediger signatur.
* Tilføj CC- og BCC-adresser: Tryk på folks ikon i slutningen af emnet
* Gå til næste/foregående besked ved arkivering/sletning: Deaktivér *Luk automatisk samtaler* i adfærdsindstillingerne og vælg *Gå til næste/foregående samtale* for *Ved lukning af en samtale*
* Føje en mappe til den fælles indbakke: Langt tryk på mappen i mappelisten og afkryds *Vis i fælles indbakke*
* Føje en mappe til navigeringsmenuen: Langt tryk på mappen i mappelisten og afkryds *Vis i navigeringsmenu*
* Indlæs flere beskeder: Langt tryk på en mappe på mappelisten, vælg *Hent flere beskeder*
* Overspring papirkurv ved beskedsletning: I 3-priksmenuen lige over beskedteksten *Slet*, eller fravælg alternativt papirkurvsmappen i kontoindstillingerne
@ -390,7 +390,7 @@ Operationer behandles kun, såfremt en forbindelse til e-mailserveren findes, el
<br/>
*... Ugyldigt sikkerhedscertifikat (kan ikke bekræfte identet på server)...*
Dette kan være forårsaget af at bruge et forkert værtsnavn, så først dobbelttjek værtsnavnet i de avancerede identitet/kontoindstillinger (opsætning trin 1/2). Se venligst dokumentationen fra e-mail-udbyderen om det rigtige værtsnavn.
Dette kan skyldes brug af et forkert værtsnavn, så dobbelttjek først værtsnavnet i de avancerede identitets-/kontoindstillinger (tryk Manuel opsætning, flere valg). Se venligst dokumentationen fra e-mail-udbyderen om det rigtige værtsnavn.
Du bør forsøge at løse dette ved at kontakte din udbyder eller ved at få et gyldigt sikkerhedscertifikat, da ugyldige sikkerhedscertifikater er usikre og tillader [mand-i-midten-angreb](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). Er penge en hindring, kan du få gratis sikkerhedscertifikater fra [Let's Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternativt kan du acceptere fingeraftryk på ugyldige servercertifikater som de
1. Sørg for at benytt en betroet Internetforbindelse (ingen offentlige Wi-Fi netværk mv.)
1. Gå til opsætningsskærmen via navigeringsmenuen (stryg fra venstre side indad)
1. Tryk i trin 1 og 2 på *Håndtér* og tryk på den defekte konto og identitet
1. Tryk på Manuel opsætning, flere valg, Konti/Identiteter og dernæst den defekte konto og identitet
1. Tjek/gem kontoen og identiteten
1. Markér afkrydsningsfeltet under fejlmeddelelsen og gem igen
@ -465,7 +465,7 @@ Nogle har spurgt:
Bruges Play Butik- eller GitHub-versionen af FairEmail, kan hurtigopsætningsguiden bruges for nem opsætning af en Gmail-konto og identitet. Gmail-hurtigopsætningsguiden er utilgængelig for tredjeparts-builds såsom F-Droid ditto, da Google kun har godkendte brugen af OAuth for officielle builds.
Vil du ikke benytte en Gmail-konto på enheden, kan du enten aktivere adgang for "mindre sikre apps" og benytte din kontoadgangskode (ikke anbefalet) eller aktivere tofaktorgodkendelse og benytte en app-specifik adgangskode. For brug af en adgangskode skal du opsætte en konto og identitet via opsætningstrin 1 og 2 i stedet for via hurtigopsætningsguiden.
Vil du ikke benytte en Gmail-konto på enheden, kan du enten aktivere adgang for "mindre sikre apps" og benytte din kontoadgangskode (ikke anbefalet) eller aktivere tofaktorgodkendelse og benytte en app-specifik adgangskode. For brug af en adgangskode skal der opsættes en konto og identitet via den manuelle opsætning i stedet for hurtigopsætningsguiden.
Tjek [denne FAQ](#user-content-faq111) vedr., hvorfor kun konti på enheden kan benyttes.
@ -607,7 +607,7 @@ Beskedtekster/vedhæftninger, som skal krypteres, samt dekrypterede ditto, gemme
**Vigtigt**: OpenKeychain-appen er kendt for at gå ned (upåagtet), når den kaldende app (FairEmail) endnu ikke er godkendt og får en eksisterende offentlig nøgle. Dette kan løses ved at prøve at sende en signeret/krypteret besked til en afsender med en ukendt offentlig nøgle.
**Vigtigt**: Kan OpenKeychain-appen ikke (længere) finde en nøgle, skal en tidligere valgt nøgle muligvis nulstilles. Dette kan gøres via et langt tryk på en identitet i identitetsoversigten (Opsætning, trin 2, Håndtér).
**Vigtigt**: Kan OpenKeychain-appen ikke (længere) finde en nøgle, skal en tidligere valgt nøgle muligvis nulstilles. Dette kan gøres via at langt tryk på en identitet i identitetslisten (Indstillinger, Manuel opsætning, flere valg, Identiteter).
**Vigtigt**: For at lade apps såsom FairEmail oprette forbindelse pålideligt til OpenKeychain-tjenesten for at kryptere/dekryptere beskeder, kan deaktivering af batterioptimering af OpenKeychain-appen være nødvendig.
@ -781,7 +781,7 @@ På enheder med en masse hukommelsehungrende apps, vil Android muligvis stoppe s
Visse Android-versioner stopper apps og tjenester for aggressivt. Tjek [dette dedikerede websted](https://dontkillmyapp.com/) samt [dette Android-problem](https://issuetracker.google.com/issues/122098785) for mere info.
Deaktivering af batterioptimering (opsætningstrin 4) reducerer risikoen for, at Android stopper synk-tjenesten.
Deaktivering af batterioptimering (opsætningstrin 3) mindsker risikoen for, at Android stopper synk-tjenesten.
Ved gentagne forbindelsesfejl pauser FairEmail synk i stadigt længere intervaller for ikke at dræne enhedens batteri. Dette beskrives i [denne FAQ](#user-content-faq123).
@ -884,19 +884,19 @@ Fejlen *... Forbindelse droppet af server? ...* betyder, at e-mailserveren uvent
Fejlen *... Uventet afslutning af zlib-inputstrøm ...* betyder, at ikke alle data blev modtaget, muligvis grundet en dårlig/afbrudt forbindelse.
The error *... connection failure ...* could indicate [Too many simultaneous connections](#user-content-faq23).
Fejlen *... forbindelsesfejl ...* kan indikere [For mange samtidige forbindelser](#user-content-faq23).
The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly.
Advarslen *... Uunderstøttet kodning ...* betyder, at beskedens tegnsæt er ukendt eller uunderstøttet. FairEmail bruger generelt ISO-8859-1 (Latin1), hvilket som oftest resulterer i korrekt beskedvisning.
Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...*
[Tjek hér](#user-content-faq4) vedr. fejlene *... Ikke-betroet ... ikke i certifikat ...*, * ... Ugyldigt sikkerhedscertifikat (kan ikke bekræfte serveridentitet) ...* eller *... Betroet anker til certificeringssti ikke fundet ...*
Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*.
See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean.
Tjek [hér](https://linux.die.net/man/3/connect) ang. betydningen af fejlkoder såsom EHOSTUNREACH og ETIMEDOUT.
Possible causes are:
Mulige årsager:
* Firewall eller router blokerer forbindelser til serveren
* Værtsnavnet eller portnummeret er ugyldigt
@ -906,13 +906,13 @@ Possible causes are:
* E-mai-serveren nægter at acceptere en besked, fordi den f.eks. er for stor eller indeholder uacceptable links
* Der er for mange forbindelser til serveren, se også næste spørgsmål
Many public Wi-Fi networks block outgoing email to prevent spam. Sometimes you can workaround this by using another SMTP port. See the documentation of the provider for the usable port numbers.
Grundet spam, blokerer mange offentlige Wi-Fi netværk udgående e-mail. Dette kan somme tider omgås ved brug af en anden SMTP-port. Tjek leverandørdokumentationen ang. anvendelige portnumre.
If you are using a [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), the VPN provider might block the connection because it is too aggressively trying to prevent spam. Note that [Google Fi](https://fi.google.com/) is using a VPN too.
Benyttes et [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), kan VPN-udbyderen muligvis blokere forbindelsen, hvis den for aggressivt forsøger at forhindre spam. Bemærk, at [Google Fi](https://fi.google.com/) også bruger et VPN.
**Send errors**
**Afsendelsesfejl**
SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia.org/wiki/List_of_SMTP_server_return_codes). Too large messages and triggering the spam filter of an email server are the most common reasons.
SMTP-servere kan [af forskellige årsager](https://en.wikipedia.org/wiki/List_of_SMTP_server_return_codes) afvise beskeder. For store beskeder og udløsning af en e-mailservers spamfilter er de mest hyppige årsager.
* Gmails størrelsesbegrænsning for vedhæftninger [udgør 25 MB](https://support.google.com/mail/answer/6584)
* Outlooks og Office 365' størrelsesbegrænsning for vedhæftninger [udgør 20 MB](https://support.microsoft.com/en-us/help/2813269/attachment-size-exceeds-the-allowable-limit-error-when-you-add-a-large)
@ -924,127 +924,127 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
* *550 Spam besked afvist, da IP er listet af ...* betyder, at e-mailserveren har afvist at afsende en besked fra den aktuelle (offentlige) netværksadresse, fordi den tidligere har være misbrugt til spamafsendelse. Prøv at aktivere flytilstand i 10 minutter for at få tildelt en ny netværksadresse.
* *571 5.7.1 Besked indeholder spam eller virus eller afsender er blokeret ...* betyder, at e-mailserveren betragtede en udgående besked som spam. Dette betyder sandsynligvis, at e-mailserverens spamfiltre er for strikse. Kontakt e-mailudbyderen for support vedr. dette.
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
Ønskes Gmail SMTP-serveren brugt mhp. at omgå et for strikst, udgående spamfilter eller til at forbedre beskedlevering:
* Bekræft din e-mailadresse [hér](https://mail.google.com/mail/u/0/#settings/accounts) (en computerbrowser skal bruges til dette)
* Ændr identitetsindstillingerne på denne måde (opsætning, trin 2, tryk på Håndtéer, tryk på identitet):
* Skift til f.eks. disse identitetsindstillinger (Indstillinger, Manuel opsætning, flere valg, Identiteter, identitet):
The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity.
Godkendelsen af Gmail-kontiopsætningen vha. hurtigguiden skal periodisk opfriskes via [Androids Kontohåndtering](https://developer.android.com/reference/android/accounts/AccountManager). Dette kræver kontakt-/konto-tilladelser samt Internetforbindelse.
The error *... Godkendelse mislykkedes... Account not found ...* means that a previously authorized Gmail account was removed from the device.
Fejlen *... Godkendelse mislykkedes... Konto ikke fundet ...* betyder, at en tidligere godkendt Gmail-konto er fjernet fra enheden.
The errors *... Authentication failed ... No token ...* means that the Android account manager failed to refresh the authorization of a Gmail account.
Fejlene *... Godkendelse mislykkedes... Intet token ...* betyder, at Android-kontohåndteringen ikke kunne opfriske godkendelsen af en Gmail-konto.
Fejlen *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
Fejlen *... Ugyldige akkreditiverer ... netværksfejl ...* betyder, at Androids Kontohåndtering var ude af stand til at opfriske godkendelsen af en Gmail-konto grundet Internetforbindelsesproblemer
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
Fejlen *... Godkendelse mislykkedes... Ugyldige akkreditiver ...* kan være forårsaget af et skift af kontoadgangskoden eller ophævelse af de krævede konto-/kontakttilladelser. Er kontoadgangskoden skiftet, så godkend igen Google-kontoen i Android-kontoindstillingerne. Er tilladelserne tilbagekaldt, kan hurtigopsætningsguiden til Gmail startes for at gentildele de nødvendige tilladelser (genopsætning af kontoen er ikke nødvendig).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
Fejlen *... ServiceDisabled ...* kan skyldes indrullering i [Avanceret Beskyttelsesprogram](https://landing.google.com/advancedprotection/): "*For at læse e-mails, skal Gmail bruges. Google-kontoen kan ikke bruges med apps og tjenester, som kræver adgang til følsomme data såsom e-mails*". Tjek [hér](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881) for mere info.
When in doubt, you can ask for [support](#user-content-support).
Hvis i tvivl, kan der anmodes om [support](#user-content-support).
<br/>
<aname="faq23"></a>
**(23) Why do I get alert ... ?**
**(23) Hvorfor ses advarslen ... ?**
*General*
*Generelt*
Alerts are warning messages sent by email servers.
Avarsler er advarselsmeddelelser sendt af e-mailservere.
*Too many simultaneous connections* or *Maximum number of connections exceeded*
*For mange samtidige forbindelser* eller *Maksimalt antal forbindelser overskred*
This alert will be sent when there are too many folder connections for the same email account at the same time.
Denne advarsel udsendes, når der er for mange samtidige mappeforbindelser til den samme e-mailkonto.
Possible causes are:
Mulige årsager:
* Flere e-mailklienter er forbundet til den samme konto
* Samme e-mailklient er forbundet flere gange til den samme konto
* Tidligere forbindelser blev brat afsluttet, f.eks. ved en pludselig mistet Internetforbindelse
First try to wait some time to see if the problem resolves itself, else:
Prøv først at vente lidt for at se, om problemet løser sig selv, ellers:
* Skift enten til periodisk tjek for beskeder i modtagelsesindstillingerne, hvilket resulterer i, at mapper åbnes én ad gangen
* Eller indstil nogle mapper til polling i stedet for at synkronisation (langt tryk på mappen i mappelisten, redigér egenskaber)
An easy way to configure periodically checking for messages for all folders except the inbox is to use *Apply to all ...* in the three-dots menu of the folder list and to tick the bottom two advanced checkboxes.
En nem måde at opsætte periodisk tjek for beskeder for alle mapper undtagen indbakken er at bruge *Anvend for alle . .* i trepriksmenuen på mappelisten og at markere de to nederste afkrydsningsfelter.
The maximum number of simultaneous folder connections for Gmail is 15, so you can synchronize at most 15 folders simultaneously on *all* your devices at the same time. For this reason Gmail *user* folders are set to poll by default instead of synchronize always. When needed or desired, you can change this by long pressing a folder in the folder list and selecting *Edit properties*. See [here](https://support.google.com/mail/answer/7126229) for details.
Det maksimale antal samtidige mappeforbindelser til Gmail udgør 15, så der kan synkes maks. 15 mapper samtidigt på tværs af *alle* aktuelle enheder. Derfor er Gmail-*brugermapper* også som standard opsat til polling fremfor altid at synke. Dette kan, om nødvendigt eller ønsket, ændres vha. langt tryk på en mappe i mappelisten, vælg *Redigér egenskaber*. Tjek oplysningerne [hér](https://support.google.com/mail/answer/7126229).
When using a Dovecot server, you might want to change the setting [mail_max_userip_connections](https://doc.dovecot.org/settings/dovecot_core_settings/#mail-max-userip-connections).
Ved brug af en Dovecot-server, skal indstillingen [mail_max_userip_connections](https://doc.dovecot.org/settings/dovecot_core_settings/#mail-max-userip-connections) muligvis ændres.
Note that it will take the email server a while to discover broken connections, for example due to going out of range of a network, which means that effectively only half of the folder connections are available. For Gmail this would be just 7 connections.
Bemærk, at det vil tage e-mailserveren et stykke tid at opdage afbrudte/mistede forbindelser, hvilket betyder, at kun halvdelen af mappeforbindelserne reelt er tilgængelige. For Gmail vil det kun være 7 forbindelser.
<br/>
<aname="faq24"></a>
**(24) What is browse messages on the server?**
**(24) Hvad betyder gennemse beskeder på serveren?**
Browse messages on the server will fetch messages from the email server in real time when you reach the end of the list of synchronized messages, even when the folder is set to not synchronize. You can disable this feature in the advanced account settings.
Gennemse beskeder på serveren henter beskeder fra e-mailserveren i realtid, når slutningen af listen over synkede beskeder nås, også hvis mappen er opsat til ikke at synke. Denne funktion kan deaktiveres under Avancerede kontoindstillinger.
<br/>
<aname="faq25"></a>
**(25) Why can't I select/open/save an image, attachment or a file?**
**(25) Hvorfor kan der ikke vælges/åbnes/gemmes et billede, vedhæftning eller fil?**
When a menu item to select/open/save a file is disabled (dimmed) or when you get the message *Storage access framework not available*, the [storage access framework](https://developer.android.com/guide/topics/providers/document-provider), a standard Android component, is probably not present. This might be because your custom ROM does not include it or because it was actively removed (debloated).
Når et menupunkt til at vælge/åbne/gemme en fil er deaktiveret (nedtonet), eller når meddelelsen *Lageradgangs-framework ikke tilgængelig* vises, så er [lageradgangs-framework'en](https://developer.android.com/guide/topics/providers/document-provider), en standard Android-komponent, sandsynligvis ikke til stede. Dette kan skyldes, at den ikke er indeholdt i en tilpasset (og debloated) ROM.
FairEmail does not request storage permissions, so this framework is required to select files and folders. No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to *all* files.
FairEmail anmoder ikke om lagerpladstilladelser, så denne framework kræves for at kunne vælge filer og mapper. Ingen app, undtagen måske filhåndteringer målrettet Android 4.4 KitKat eller senere, bør anmode om lagerpladstilladelser, da dette giver adgang til *alle* filer.
The storage access framework is provided by the package *com.android.documentsui*, which is visible as *Files* app on some Android versions (notable OxygenOS).
Framework for lagerpladsadgang leveres af pakken *com.android.documentsui*, der er synlig som *Fil*-app i visse Android-versioner (særligt OxygenOS).
You can enable the storage access framework (again) with this adb command:
Framework'en for kan aktiveres for lagerpladsadgang (igen) med denne adb-kommando:
```
pm install -k --user 0 com.android.documentsui
```
Alternatively, you might be able to enable the *Files* app again using the Android app settings.
Alternativt kan *Fil*-appen muligvis aktiveres igen vha. Androids app-indstillinger.
<br/>
<aname="faq26"></a>
**(26) Can I help to translate FairEmail in my own language?**
**(26) Kan man hjælpe med at oversætte FairEmail til ens sprog?**
Yes, you can translate the texts of FairEmail in your own language [on Crowdin](https://crowdin.com/project/open-source-email). Registration is free.
Ja, man kan oversætte FairEmail-teksterne til ens sprog [via Crowdin](https://crowdin.com/project/open-source-email). Tilmelding er gratis.
If you would like your name or alias to be included in the list of contributors in *About* the app, please [contact me](https://contact.faircode.eu/?product=fairemailsupport).
Ønsker man sit navn/alias inkluderet på listen over bidragsydere i appens *Om*-afsnit, så [kontakt mig](https://contact.faircode.eu/?product=fairemailsupport) venligst.
<br/>
<aname="faq27"></a>
**(27) How can I distinguish between embedded and external images?**
**(27) Hvordan skelnes mellem indlejrede eller eksterne billeder?**
Note that downloading external images from a remote server can be used to record you did see a message, which you likely don't want if the message is spam or malicious.
Bemærk, at download af eksterne billeder fra en fjernserver kan bruges til at registrere, at en besked er set, hvilket sandsynligvis ikke ønsket, såfremt beskeden er spam eller ondsindet.
<br/>
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
**(28) Hvordan håndteres statusbjælkenotifikationer?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
I opsætningen findes knappen *Håndtér notifikationer* til at gå direkte til Android-notifikationsindstillingerne for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
I Android 8.0 Oreo og senere kan egenskaberne for de individuelle notifikationskanaler håndteres, f.eks. indstilling af en bestemt notifikationslyd eller notifikationsvisning på låseskærmen.
FairEmail has the following notification channels:
FairEmail har flg. beskedkanaler:
* Tjeneste: Benytttes til notifikation om synkroniseringstjenesten, tjek også [denne FAQ](#user-content-faq2)
* Send: Benyttes til sendetjenestenotiifikation
@ -1052,56 +1052,53 @@ FairEmail has the following notification channels:
* Advarsel: Benyttes til advarselsnotifikationer
* Fejl: Benyttes til notifikationer om fejl
See [here](https://developer.android.com/guide/topics/ui/notifiers/notifications#ManageChannels) for details on notification channels. In short: tap on the notification channel name to access the channel settings.
Tjek oplysningerne [hér](https://developer.android.com/guide/topics/ui/notifiers/notifications#ManageChannels) om notifikationskanaler. Kort sagt: Tryk på notifikationskanalens navn for at tilgå kanalindstillingerne.
On Android before Android 8 Oreo you can set the notification sound in the settings.
I Android før version 8 Oreo kan notifikationslyd opsættes via indstillingerne.
See [this FAQ](#user-content-faq21) if your device has a notification light.
Tjek [denne FAQ](#user-content-faq21), hvis enheden har et notifikationslys.
<br/>
<aname="faq29"></a>
**(29) How can I get new message notifications for other folders?**
**(29) Hvordan vises notifikationer om nye beskeder for andre mapper?**
Just long press a folder, select *Edit properties*, and enable either *Show in unified inbox* or *Notify new messages* (available on Android 7 Nougat and later only) and tap *Save*.
Langt tryk på en mappe, vælg *Redigér egenskaber*, og aktivér enten *Vis i den fælles indbakke* eller *Advisér om nye beskeder* (kun tilgængelig for Android 7 Nougat og senere) og tryk på *Gem*.
<br/>
<aname="faq30"></a>
**(30) How can I use the provided quick settings?**
**(30) Hvordan kan de medfølgende hurtigindstillinger benyttes?**
There are quick settings (settings tiles) available to:
Hurtigindstillinger (indstillingsfliser) er tilgængelige for:
* globalt aktivere/deaktivere synkronisering
* vise antallet af nye beskeder og markere dem som set (ikke læst)
Quick settings require Android 7.0 Nougat or later. The usage of settings tiles is explained [here](https://support.google.com/android/answer/9083864).
Hurtigindstillinger kræver Android 7.0 Nougat eller senere. Brug af indstillingsfliser forklares [hér](https://support.google.com/android/answer/9083864).
<br/>
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
**(31) Hvordan bruges de foruddefinerede genveje?**
* at skrive en ny besked til en favoritkontakt
* at opsætte konti, identiteter mv.
Der findes genveje til oprettelse af en ny besked til en favoritkontakt.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
Genveje kræver Android 7.1 Nougat eller senere. Brug af genveje forklares [hér](https://support.google.com/android/answer/2781850).
<br/>
<aname="faq32"></a>
**(32) How can I check if reading email is really safe?**
**(32) Hvordan tjekkes, om læsning af e-mails virkelig er sikkert?**
You can use the [Email Privacy Tester](https://www.emailprivacytester.com/) for this.
Man kan benytte [E-mail Fortrolighedstester](https://www.emailprivacytester.com/) til dette.
<br/>
<aname="faq33"></a>
**(33) Why are edited sender addresses not working?**
Most providers accept validated addresses only when sending messages to prevent spam.
For at forhindre spam ifm. afsendelser accepterer de fleste udbydere kun bekræftede adresser.
For example Google modifies the message headers like this for *unverified* addresses:
@ -1110,22 +1107,22 @@ Fra: Nogen <somebody@example.org>
X-Google-Originale-Fra: Nogen <somebody+extra@example.org>
```
This means that the edited sender address was automatically replaced by a verified address before sending the message.
Det betyder, at den redigerede afsenderadresse automatisk erstattes af en bekræftet adresse inden bekedafsendelsen.
Note that this is independent of receiving messages.
Bemærk, at dette er uafhængigt af at modtage beskeder.
<br/>
<aname="faq34"></a>
**(34) How are identities matched?**
**(34) Hvordan matches identiteter?**
Identities are as expected matched by account. For incoming messages the *to*, *cc*, *bcc*, *from* and *(X-)delivered/envelope/original-to* addresses will be checked (in this order) and for outgoing messages (drafts, outbox and sent) only the *from* addresses will be checked. Equal addresses have precedence over partially matching addresses, except for *delivered-to* addresses.
Identiteter matches efter konto. For indgående beskeder tjekkes adresserne *til*, *cc*, *bcc*, *fra* og *(X-)leverede/konvolut/originale-til* (i nævnte rækkefølge) og for udgående beskeder (kladder, udbakke og sendt) tjekkes kun *fra*-adresserne. Identiske adresser har forrang frem for delvist matchende ditto, undtagen for *leveret til*-adresser.
The matched address will be shown as *via* in the addresses section of received messages (between the message header and message text).
Den matchede adresse vil blive vist som *via* i adresseafsnittet for modtagne beskeder (mellem besked-header og -brødtekst).
Note that identities needs to be enabled to be able to be matched and that identities of other accounts will not be considered.
Bemærk, at identiteter skal aktiveres for at kunne matches, samt at identiteter for andre konti ikke medtages.
Matching will be done only once on receiving a message, so changing the configuration will not change existing messages. You could clear local messages by long pressing a folder in the folder list and synchronize the messages again though.
Matchning udføres kun én gang efter modtagelse af en besked, så eksisterende beskeder påvirkes ikke af opsætningsændringer. You could clear local messages by long pressing a folder in the folder list and synchronize the messages again though.
It is possible to configure a [regex](https://en.wikipedia.org/wiki/Regular_expression) in the identity settings to match **the username** of an email address (the part before the @ sign).
@ -1139,9 +1136,9 @@ If you like to match a catch-all email address, this regex is mostly okay:
If you like to match the special purpose email addresses abc@example.com and xyx@example.com and like to have a fallback email address main@example.com as well, you could do something like this:
Matched identities can be used to color code messages. The identity color takes precedence over the account color. Setting identity colors is a pro feature.
@ -1175,8 +1172,8 @@ Short version: AES 256 bit
Long version:
* 256 bit-nøglen genereres med *PBKDF2WithHmacSHA1* vha. en 128 bit sikker, tilfældigt salt og 65.536 iterationer
* Cipher'en er *AES/CBC/PKCS5Padding*
* The 256 bit key is generated with *PBKDF2WithHmacSHA1* using a 128 bit secure random salt and 65536 iterations
* The cipher is *AES/CBC/PKCS5Padding*
<br/>
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1232,9 +1229,9 @@ If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you
If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server:
* Sender et '*Stadig her*' inden for 3 minutter
* E-mailserveren understøtter ikke push-beskeder
* Keep-alive intervallet er kortere end 12 minutes
* Says '*Still here*' within 3 minutes
* The email server does not support push messages
* The keep-alive interval is lower than 12 minutes
In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors.
@ -1251,8 +1248,8 @@ If the connection to the email server is lost, FairEmail will always synchronize
To reduce data usage, you could change these advanced receive settings:
* Tjek, om gamle beskeder er fjernet fra serveren
* Synkronisér (delte) mappelister: Deaktivér
* Check if old messages were removed from the server: disable
* Synchronize (shared) folder list: disable
By default FairEmail does not download message texts and attachments larger than 256 KiB when there is a metered (mobile or paid Wi-Fi) internet connection. You can change this in the connection settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -1486,25 +1483,25 @@ For security reasons the files with the original message texts are not accessibl
<aname="faq60"></a>
**(60) Did you know ... ?**
* Vidste du, at stjernemarkerede beskeder kan synkroniseres/beholdes for altid? (dette kan aktiveres i modtagelsesindstillingerne)
* Vidste du, at du et langt tryk på ikonet 'Skriv besked' tager dig til Udkast-mappen?
* Vidste du, at der er en avanceret mulighed for at markere beskeder som læst, når de flyttes? (arkivering og kassering er også i flytning)
* Vidste du, at du kan vælge tekst (eller en e-mailadresse) i en app i de seneste Android-versioner og lade FairEmail søge efter den?
* Vidste du, at FairEmail har en tablettilstand? Rotér din enhed til liggende tilstand og konversationstråde åbnes i en 2. kolonne, hvis der er tilstrækkelig skærmplads.
* Vidste du, at et langt tryk kan bruges på en svarskabelon for at oprette en udkastbesked fra denne?
* Vidste du, at man kan trykke og holde, og dernæst stryge for at vælge en række beskeder?
* Vidste du, at man kan prøve at gensende en besked ved at bruge træk-ned-for-at-opfriske i Udbakken?
* Vidste du, at man kan stryge en konversation til venstre/højre for at gå til den næste/forrige?
* Vidste du, at man kan trykke på et billede for at se, hvorfra det downloades?
* Vidste du, at et langt tryk på mappeikonet i handlingsbjælken muliggør valg af konto?
* Vidste du, at et langt tryk på stjerneikonet i en konversationstråd muliggør valg af stjernefarve?
* Vidste du, at navigeringsskuffen kan åbnes med et stryge fra venstre, selv når man kigger på en konversation?
* Vidste du, at et langt tryk på personers ikon viser/skjuler CC-/BCC-felter samt huske synlighedstilstanden til næste gang?
* Vidste du, at man kan indsætte en Android-kontaktgruppes e-mailadresser via trepriksoverløbsmenuen?
* Vidste du, at vælger man tekst og trykker på svar, så vil kun den valgte tekst blive citeret?
* Vidste du, at med et langt tryk på papirkurvsikoner (både i beskeden og den nederste handlingsbjæle) kan man permanent slette en besked/konversation? (version 1.1368+)
* Vidste du, at et langt tryk på send-handlingen vil vise Send-dialogen, selv hvis den er deaktiveret?
* Vidste du, at man med et lang tryk på fuldskærmsikonet kan få vist originalbeskedteksten?
* Did you know that starred messages can be synchronized/kept always? (this can be enabled in the receive settings)
* Did you know that you can long press the 'write message' icon to go to the drafts folder?
* Did you know there is an advanced option to mark messages read when they are moved? (archiving and trashing is also moving)
* Did you know that you can select text (or an email address) in any app on recent Android versions and let FairEmail search for it?
* Did you know that FairEmail has a tablet mode? Rotate your device in landscape mode and conversation threads will be opened in a second column if there is enough screen space.
* Did you know that you can long press a reply template to create a draft message from the template?
* Did you know that you can long press, hold and swipe to select a range of messages?
* Did you know that you can retry sending messages by using pull-down-to-refresh in the outbox?
* Did you know that you can swipe a conversation left or right to go to the next or previous conversation?
* Did you know that you can tap on an image to see where it will be downloaded from?
* Did you know that you can long press the folder icon in the action bar to select an account?
* Did you know that you can long press the star icon in a conversation thread to set a colored star?
* Did you know that you can open the navigation drawer by swiping from the left, even when viewing a conversation?
* Did you know that you can long press the people's icon to show/hide the CC/BCC fields and remember the visibility state for the next time?
* Did you know that you can insert the email addresses of an Android contact group via the three dots overflow menu?
* Did you know that if you select text and hit reply, only the selected text will be quoted?
* Did you know that you can long press the trash icons (both in the message and the bottom action bar) to permanently delete a message or conversation? (version 1.1368+)
* Did you know that you can long press the send action to show the send dialog, even if it was disabled?
* Did you know that you can long press the full screen icon to show the original message text only?
<br/>
@ -1530,7 +1527,7 @@ The following authentication methods are supported and used in this order:
SASL authentication methods, besides CRAM-MD5, are not supported because [JavaMail for Android](https://javaee.github.io/javamail/Android) does not support SASL authentication.
@ -1612,8 +1609,8 @@ The message list is automatically scrolled up when navigating from a new message
When navigation to a conversation one message will be expanded if:
* Der er kun én besked i konversationen
* Der kun er én ulæst besked i konversationen
* There is just one message in the conversation
* There is exactly one unread message in the conversation
There is one exception: the message was not downloaded yet and the message is too large to download automatically on a metered (mobile) connection. You can set or disable the maximum message size on the 'connection' settings tab.
@ -1636,12 +1633,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Afsender indeholder
* Modtager indeholder
* Emne indeholder
* Har vedhæftninger
* Header indeholder
* Dag/tidspunkt mellem
* Sender contains
* Recipient contains
* Subject contains
* Has attachments
* Header contains
* Day/time between
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character.
@ -1663,20 +1660,20 @@ Note that [dot all mode](https://developer.android.com/reference/java/util/regex
You can select one of these actions to apply to matching messages:
* Ingen handling (nyttigt for *ikke*)
* Markér som læst
* Markér som ulæst
* Skjul
* Undertryk notifikationer
* Slumre
* Tilføj stjerne
* Angiv vigtighed (lokal prioritet)
* Tilføj stikord
* Flyt
* Kopiér (Gmail: Etiket)
* Besvar/videresend (med skabelon)
* Tekst-til-tale (afsender og emne)
* Automatisering (Tasker mv.)
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Set importance (local priority)
* Add keyword
* Move
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
* Automation (Tasker, etc)
Rules are applied directly after the message header has been fetched, but before the message text has been downloaded, so it is not possible to apply conditions to the message text. Note that large message texts are downloaded on demand on a metered connection to save on data usage.
@ -1687,7 +1684,7 @@ Since message headers are not downloaded and stored by default to save on batter
Please see [this FAQ](#user-content-faq111) about OAuth support.
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -2864,9 +2861,9 @@ Both conditions must be satisfied before a message will be moved.
Considering the defaults option values:
* Æbler 40% og bananer 30% vil blive tilsidesat, da forskellen på 25% ligger under et minimum på 50%
* Æbler 15% og bananer 5% vil blive tilsidesat, da sandsynligheden for æbker er under et minimum på 20%
* Æbler 50% og bananer 20% vil resultere i valg af æbler
* Apples 40 % and bananas 30 % would be disregarded because the difference of 25 % is below the minimum of 50 %
* Apples 15 % and bananas 5 % would be disregarded because the probability for apples is below the minimum of 20 %
* Apples 50 % and bananas 20 % would result in selecting apples
Classification is optimized to use as little resources as possible, but will inevitably use some extra battery power.
@ -2899,10 +2896,10 @@ There is no support on building and developing things by yourself.
Requested features should:
* være til gavnfor flest brugere
* ikke komplicere brugen af FairEmail
* passer ind i FairMail-filosofien (fortroligheds- og sikkerhedsorienteret)
* overholde fællesstandarder (IMAP, SMTP mv.)
* be usefulto most people
* not complicate the usage of FairEmail
* fit within the philosophy of FairEmail (privacy oriented, security minded)
* comply with common standards (IMAP, SMTP, etc)
Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long term feasible.
@ -16,7 +16,7 @@ Wenn Sie eine Frage haben, lesen Sie bitte zuerst die unten stehenden häufig ge
In den meisten Fällen kann der Schnelleinrichtungs-Assistent automatisch die richtige Konfiguration ermitteln.
Wenn die automatische Einrichtung fehlschlägt, müssen Sie manuell ein Konto (für den Empfang von E-Mails) und eine Identität (für den Versand von E-Mails) einrichten. Hierzu benötigen Sie die Adressen der IMAP- und SMTP-Server sowie die jeweiligen Portnummern, ob SSL/TLS oder STARTTLS verwendet werden soll und Ihren Benutzernamen (meistens, aber nicht immer, Ihre E-Mail-Adresse) und Ihr Passwort.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Hierzu benötigen Sie die Adressen der IMAP- und SMTP-Server sowie die jeweiligen Portnummern, ob SSL/TLS oder STARTTLS verwendet werden soll und Ihren Benutzernamen (meistens, aber nicht immer, Ihre E-Mail-Adresse) und Ihr Passwort.
Die Suche nach *IMAP* und dem Namen des Email-Anbieters reichen im Internet meist aus, um die richtige Anleitung zu finden.
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Kopie- und Blindkopie-Adressen (CC und BCC) hinzufügen: auf das Bild der Person am Ende des Betreffs tippen
* Zur nächsten/vorherigen Nachricht beim Archiviren/Löschen gehen: in den Einstellungen unter »Verhalten« *Unterhaltungen automatisch schließen* deaktivieren und unter *Beim schließen einer Unterhaltung* bitte *Zur nächsten/vorherigen Unterhaltung wechseln* auswählen
* Einen Ordner zum Sammeleingang hinzufügen: lange auf den Ordner in der Ordnerliste drücken und *Im Sammeleingang anzeigen* ankreuzen
* Einen Ordner zum Navigationsmenü hinzufügen: lange auf den Ordner in der Ordnerliste drücken und *Im Navigationsmenü anzeigen* ankreuzen
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Eine Nachricht löschen und den den Papierkorb überspringen: im 3-Punkte-Menü direkt über dem Nachrichtentext *Löschen* oder den Papierkorb in den Kontoeinstellungen deaktivieren
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Ordner löschen: lange auf den Ordner in der Ordnerliste drücken, Eigenschaften, Drei-Punkte-Menü, Löschen
* Absenden rückgängig machen: Postausgang, Nachricht antippen, Symbol rückgängig tippen
* Gesendete Nachrichten im Posteingang speichern: [Siehe diese F&A](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Bekannte Probleme
@ -390,7 +390,7 @@ Operationen werden nur bearbeitet, wenn eine Verbindung zum E-Mail-Server besteh
<br/>
*... Ungültiges Sicherheitszertifikat (Kann die Identität des Servers nicht überprüfen) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Stellen Sie sicher, dass Sie eine vertrauenswürdige Internetverbindung verwenden (keine öffentlichen WLAN-Netzwerke, etc)
1. Gehen Sie zu den Einstellungen über das Navigationsmenü (wischen Sie von der linken Seite nach innen)
1. Tippen Sie in Schritt 1 und 2 auf *Verwalten* und tippen Sie auf das fehlerhafte Konto und Identität
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Prüfen/Speichern Sie Konto und Identität
1. Markieren Sie das Kontrollkästchen unterhalb der Fehlermeldung und speichern Sie erneut
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -16,7 +16,7 @@ Wenn Sie eine Frage haben, lesen Sie bitte zuerst die unten stehenden häufig ge
In den meisten Fällen kann der Schnelleinrichtungs-Assistent automatisch die richtige Konfiguration ermitteln.
Wenn die automatische Einrichtung fehlschlägt, müssen Sie manuell ein Konto (für den Empfang von E-Mails) und eine Identität (für den Versand von E-Mails) einrichten. Hierzu benötigen Sie die Adressen der IMAP- und SMTP-Server sowie die jeweiligen Portnummern, ob SSL/TLS oder STARTTLS verwendet werden soll und Ihren Benutzernamen (meistens, aber nicht immer, Ihre E-Mail-Adresse) und Ihr Passwort.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Hierzu benötigen Sie die Adressen der IMAP- und SMTP-Server sowie die jeweiligen Portnummern, ob SSL/TLS oder STARTTLS verwendet werden soll und Ihren Benutzernamen (meistens, aber nicht immer, Ihre E-Mail-Adresse) und Ihr Passwort.
Die Suche nach *IMAP* und dem Namen des Email-Anbieters reichen im Internet meist aus, um die richtige Anleitung zu finden.
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Kopie- und Blindkopie-Adressen (CC und BCC) hinzufügen: auf das Bild der Person am Ende des Betreffs tippen
* Zur nächsten/vorherigen Nachricht beim Archiviren/Löschen gehen: in den Einstellungen unter »Verhalten« *Unterhaltungen automatisch schließen* deaktivieren und unter *Beim schließen einer Unterhaltung* bitte *Zur nächsten/vorherigen Unterhaltung wechseln* auswählen
* Einen Ordner zum Sammeleingang hinzufügen: lange auf den Ordner in der Ordnerliste drücken und *Im Sammeleingang anzeigen* ankreuzen
* Einen Ordner zum Navigationsmenü hinzufügen: lange auf den Ordner in der Ordnerliste drücken und *Im Navigationsmenü anzeigen* ankreuzen
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Eine Nachricht löschen und den den Papierkorb überspringen: im 3-Punkte-Menü direkt über dem Nachrichtentext *Löschen* oder den Papierkorb in den Kontoeinstellungen deaktivieren
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Ordner löschen: lange auf den Ordner in der Ordnerliste drücken, Eigenschaften, Drei-Punkte-Menü, Löschen
* Absenden rückgängig machen: Postausgang, Nachricht antippen, Symbol rückgängig tippen
* Gesendete Nachrichten im Posteingang speichern: [Siehe diese F&A](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Bekannte Probleme
@ -390,7 +390,7 @@ Operationen werden nur bearbeitet, wenn eine Verbindung zum E-Mail-Server besteh
<br/>
*... Ungültiges Sicherheitszertifikat (Kann die Identität des Servers nicht überprüfen) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Stellen Sie sicher, dass Sie eine vertrauenswürdige Internetverbindung verwenden (keine öffentlichen WLAN-Netzwerke, etc)
1. Gehen Sie zu den Einstellungen über das Navigationsmenü (wischen Sie von der linken Seite nach innen)
1. Tippen Sie in Schritt 1 und 2 auf *Verwalten* und tippen Sie auf das fehlerhafte Konto und Identität
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Prüfen/Speichern Sie Konto und Identität
1. Markieren Sie das Kontrollkästchen unterhalb der Fehlermeldung und speichern Sie erneut
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -16,7 +16,7 @@ Wenn Sie eine Frage haben, lesen Sie bitte zuerst die unten stehenden häufig ge
In den meisten Fällen kann der Schnelleinrichtungs-Assistent automatisch die richtige Konfiguration ermitteln.
Wenn die automatische Einrichtung fehlschlägt, müssen Sie manuell ein Konto (für den Empfang von E-Mails) und eine Identität (für den Versand von E-Mails) einrichten. Hierzu benötigen Sie die Adressen der IMAP- und SMTP-Server sowie die jeweiligen Portnummern, ob SSL/TLS oder STARTTLS verwendet werden soll und Ihren Benutzernamen (meistens, aber nicht immer, Ihre E-Mail-Adresse) und Ihr Passwort.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Hierzu benötigen Sie die Adressen der IMAP- und SMTP-Server sowie die jeweiligen Portnummern, ob SSL/TLS oder STARTTLS verwendet werden soll und Ihren Benutzernamen (meistens, aber nicht immer, Ihre E-Mail-Adresse) und Ihr Passwort.
Die Suche nach *IMAP* und dem Namen des Email-Anbieters reichen im Internet meist aus, um die richtige Anleitung zu finden.
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Kopie- und Blindkopie-Adressen (CC und BCC) hinzufügen: auf das Bild der Person am Ende des Betreffs tippen
* Zur nächsten/vorherigen Nachricht beim Archiviren/Löschen gehen: in den Einstellungen unter »Verhalten« *Unterhaltungen automatisch schließen* deaktivieren und unter *Beim schließen einer Unterhaltung* bitte *Zur nächsten/vorherigen Unterhaltung wechseln* auswählen
* Einen Ordner zum Sammeleingang hinzufügen: lange auf den Ordner in der Ordnerliste drücken und *Im Sammeleingang anzeigen* ankreuzen
* Einen Ordner zum Navigationsmenü hinzufügen: lange auf den Ordner in der Ordnerliste drücken und *Im Navigationsmenü anzeigen* ankreuzen
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Eine Nachricht löschen und den den Papierkorb überspringen: im 3-Punkte-Menü direkt über dem Nachrichtentext *Löschen* oder den Papierkorb in den Kontoeinstellungen deaktivieren
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Ordner löschen: lange auf den Ordner in der Ordnerliste drücken, Eigenschaften, Drei-Punkte-Menü, Löschen
* Absenden rückgängig machen: Postausgang, Nachricht antippen, Symbol rückgängig tippen
* Gesendete Nachrichten im Posteingang speichern: [Siehe diese F&A](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Bekannte Probleme
@ -390,7 +390,7 @@ Operationen werden nur bearbeitet, wenn eine Verbindung zum E-Mail-Server besteh
<br/>
*... Ungültiges Sicherheitszertifikat (Kann die Identität des Servers nicht überprüfen) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Stellen Sie sicher, dass Sie eine vertrauenswürdige Internetverbindung verwenden (keine öffentlichen WLAN-Netzwerke, etc)
1. Gehen Sie zu den Einstellungen über das Navigationsmenü (wischen Sie von der linken Seite nach innen)
1. Tippen Sie in Schritt 1 und 2 auf *Verwalten* und tippen Sie auf das fehlerhafte Konto und Identität
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Prüfen/Speichern Sie Konto und Identität
1. Markieren Sie das Kontrollkästchen unterhalb der Fehlermeldung und speichern Sie erneut
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
Στις περισσότερες περιπτώσεις, η γρήγορη ρύθμιση θα μπορέσει να βρει αυτόματα τις σωστές ρυθμίσεις.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Αν η γρήγορη ρύθμιση αποτύχει, θα χρειαστεί να ρυθμίσετε χειροκίνητα έναν λογαριασμό (ώστε να λαμβάνετε μηνύματα) και μία ταυτότητα (ώστε να αποστέλλετε μηνύματα). Για τον σκοπό αυτό, θα χρειαστεί να ορίσετε τις διευθύνσεις εξυπηρετητή IMAP και SMTP και τους εκάστοτε αριθμούς θυρών, εάν θα χρησιμοποιηθεί SSL/TLS ή STARTTLS, καθώς και το όνομα χρήστη (συνήθως, αλλά όχι πάντα, η διεύθυνση ηλ. ταχυδρομείου) και τον προσωπικό κωδικό σας.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Για τον σκοπό αυτό, θα χρειαστεί να ορίσετε τις διευθύνσεις εξυπηρετητή IMAP και SMTP και τους εκάστοτε αριθμούς θυρών, εάν θα χρησιμοποιηθεί SSL/TLS ή STARTTLS, καθώς και το όνομα χρήστη (συνήθως, αλλά όχι πάντα, η διεύθυνση ηλ. ταχυδρομείου) και τον προσωπικό κωδικό σας.
Η αναζήτηση για το *IMAP* και το όνομα του παρόχου, τις περισσότερες φορές, είναι αρκετό γιανα βρείτε τις σωστές οδηγίες.
@ -43,21 +43,21 @@
## Πώς να...;
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing Accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Si tiene una pregunta, compruebe primero las preguntas frecuentes. En la parte i
## Autorizando cuentas
En la mayoría de los casos, la configuración rápida será capaz de identificar automáticamente la configuración correcta.
En la mayoría de los casos, elasistente de configuración rápida será capaz de identificar automáticamente la configuración correcta.
Si la configuración rápida falla, deberá configurar manualmente una cuenta (para recibir correo electrónico) y una identidad (para enviar correo electrónico). Para esto necesitarás las direcciones IMAP y SMTP y números de puerto, si SSL/TLS o STARTTLS deben ser usados y su nombre de usuario (generalmente, pero no siempre, su dirección de correo electrónico) y su contraseña.
Si el asistente de configuración rápida falla, necesitará configurar manualmente una cuenta (para recibir correo electrónico) y una identidad (para enviar correo electrónico). Para esto necesitarás las direcciones IMAP y SMTP y números de puerto, si SSL/TLS o STARTTLS deben ser usados y su nombre de usuario (generalmente, pero no siempre, su dirección de correo electrónico) y su contraseña.
Buscar *IMAP* y el nombre del proveedor es generalmente suficiente para encontrar la documentación correcta.
@ -43,22 +43,22 @@ Preguntas relacionadas:
## ¿Cómo ...?
* Cambiar el nombre de la cuenta: Configuración, deslizar al paso 1, toque Administrar, toque la cuenta
* Cambiar el nombre de la cuenta: Configuración, toque configuración manual y más opciones, toque Cuentas, toque la cuenta
* Cambiar el objetivo del deslizamiento a la izquierda/derecha: Configuración, pestaña Comportamiento, Acciones de deslizamiento
* Cambiar contraseña: Configuración, configuración manual y más opciones, toque Cuentas, toque cuenta, cambiar contraseña
* Establecer una firma: Configuración, configuración manual y más opciones, identidades de toque, identidad de toque, identidad de toque, firma de edición.
* Añadir dirección CC y CCO: toque el icono de la persona al final del asunto
* Ir al mensaje siguiente/anterior en archivar/eliminar: en la configuración de comportamiento desactive *Cerrar conversaciones automáticamente* y seleccione *Ir a la siguiente/anterior conversación* para *Al cerrar una conversación*
* Añadir una carpeta a la bandeja de entrada unificada: mantenga presionada la carpeta en la lista de carpetas y marque *Mostrar en la bandeja de entrada unificada*
* Añadir una carpeta al menú de navegación: mantenga presionada la carpeta en la lista de carpetas y marque *Mostrar en el menú de navegación*
* Cargar más mensajes: mantenga presionado una carpeta en la lista de carpetas, seleccione *Obtener más mensajes*
* Eliminar un mensaje, omitiendo la papelera: en el menú de 3 puntos justo encima del texto del mensaje *Eliminar* o, alternativamente, desmarque la carpeta de la papelera en la configuración de la cuenta
* Eliminar una cuenta/identidad: Configuración, paso 1/2, pulse Administrar, toque cuenta/identidad, menú de tres puntos, Borrar
* Eliminar una cuenta/identidad: Configuración, toque configuración manual y más opciones, toque Cuentas/Identidades, menú de tres puntos, Eliminar
* Eliminar una carpeta: mantenga pulsada la carpeta de la lista de carpetas, Editar propiedades, menú de tres puntos, Eliminar
* Deshacer enviar: Bandeja de salida, toque mensaje, toque el icono deshacer
* Guardar mensajes enviados en la bandeja de entrada: por favor [vea estas Preguntas Frecuentes](#user-content-faq142)
* Cambiar carpetas del sistema: Configuración, pase al paso 1, toque Administrar, toque cuenta, en la parte inferior
* Export/import settings: Settings, navigation/hamburger menu
* Cambiar carpetas del sistema: Configuración, toque la configuración manual y más opciones, toque Cuentas, toque cuenta, en la parte inferior
* Importar/Exportar ajustes: Ajustes, menu de navegación
## Problemas conocidos
@ -282,7 +282,7 @@ El diseño está basado en muchas discusiones y si lo deseas puedes unirte a la
* [(161) ¿Puedes añadir un ajuste para cambiar el color principal y de acento?](#user-content-faq161)
* [(162) ¿Se admite el sistema IMAP NOTIFY?](#user-content-faq162)
* [(163) ¿Qué es la clasificación de mensajes?](#user-content-faq163)
* [(164) Can you add customizable themes?](#user-content-faq164)
* [(164) ¿Puedes añadir temas personalizables?](#user-content-faq164)
[Tengo otra pregunta.](#user-content-support)
@ -390,51 +390,51 @@ Las operaciones sólo se procesan cuando hay una conexión al servidor de correo
<br/>
*... Certificado de seguridad inválido (no se puede verificar la identidad del servidor) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
Esto puede ser causado por el uso de un nombre de host incorrecto, así que primero compruebe el nombre del host en la configuración avanzada de la identidad/cuenta (pulse Configuración manual y más opciones). Consulte la documentación del proveedor de correo electrónico sobre el nombre de host correcto.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
Debería intentar arreglar esto poniéndose en contacto con su proveedor u obteniendo un certificado de seguridad válido porque los certificados de seguridad inválidos son insecuros y permiten [ataques de intermediario](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). Si el dinero es un obstáculo, puede obtener certificados de seguridad gratuitos de [Let's Encrypt](https://letsencrypt.org).
Alternatively, you can accept the fingerprint of invalid server certificates like this:
Como alternativa, puede aceptar la huella digital de certificados de servidor inválidos así:
1. Asegúrese de estar usando una conexión a internet de confianza (no redes Wi-Fi publicas, etc.)
1. Ve a la pantalla de configuración a través del menú de navegación (deslice desde el lado izquierdo hacia adentro)
1. En los pasos 1 y 2 toque *Administrar* y toque la cuenta e identidad defectuosas
1. Toque Configuración manual y más opciones, toque Cuentas/Identidades y toque la cuenta e identidad defectuosa
1. Comprobar/guardar la cuenta y la identidad
1. Marque la casilla debajo del mensaje de error y guarde de nuevo
This will "pin" the server certificate to prevent man-in-the-middle attacks.
Esto "fijará" el certificado del servidor para prevenir ataques de intermerdiario.
Note that older Android versions might not recognize newer certification authorities like Let’s Encrypt causing connections to be considered insecure, see also [here](https://developer.android.com/training/articles/security-ssl).
Tenga en cuenta que las versiones antiguas de Android podrían no reconocer las nuevas autoridades de certificación como Let’s Encrypt que causan que las conexiones se consideren inseguras, ver también [aquí](https://developer.android.com/training/articles/security-ssl).
*Trust anchor for certification path not found*
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* means that the default Android trust manager was not able to verify the server certificate chain.
*... java.security.cert.CertPathValidatorException: Trust anchor for certification path not found ...* significa que el administrador de confianza por defecto de Android no pudo verificar la cadena de certificados del servidor.
You should either fix the server configuration or accept the fingerprint shown below the error message.
Debería reparar la configuración del servidor o aceptar la huella digital mostrada debajo del mensaje de error.
Note that this problem can be caused by the server not sending all intermediate certificates too.
Tenga en cuenta que este problema también puede ser causado por el servidor no enviando todos los certificados intermedios.
*Empty password*
*Contraseña vacía*
Your username is likely easily guessed, so this is insecure.
Su nombre de usuario probablemente sea fácilmente adivinado, por lo que esto es inseguro.
*Plain text connection*
*Conexión de texto plano*
Your username and password and all messages will be sent and received unencrypted, which is **very insecure** because a [man-in-the-middle attack](https://en.wikipedia.org/wiki/Man-in-the-middle_attack) is very simple on an unencrypted connection.
Su nombre de usuario y contraseña y todos los mensajes serán enviados y recibidos sin cifrar, el cual es **muy inseguro** porque un [ataque de intermediario](https://en.wikipedia.org/wiki/Man-in-the-middle_attack) es muy simple en una conexión no cifrada.
If you still want to use an invalid security certificate, an empty password or a plain text connection you'll need to enable insecure connections in the account and/or identity settings. STARTTLS should be selected for plain text connections. If you enable insecure connections, you should connect via private, trusted networks only and never via public networks, like offered in hotels, airports, etc.
Si aún quiere usar un certificado de seguridad invalido, una contraseña vacía o una conexión de texto simple necesitará habilitar conexiones inseguras en la cuenta y/o configuraciones de identidad. STARTTLS debería ser seleccionado para conexiones de texto simple. Si activa conexiones inseguras, sólo debería conectarse a través de redes privadas y confiables y nunca a través de redes públicas, como las ofrecidas en hoteles, aeropuertos, etc.
<br/>
<aname="faq5"></a>
**(5) How can I customize the message view?**
**(5) ¿Cómo puedo personalizar la vista del mensaje?**
In the three dot overflow menu you can enable or disable or select:
En el menú de tres puntos puede activar o desactivar o seleccionar:
* *tamaño de texto*: para tres tamaños de fuente diferentes
* *vista compacta*: para elementos de mensaje más condensados y una fuente de texto más pequeña
In the display section of the settings you can enable or disable for example:
En la sección de visualización de los ajustes puede activar o desactivar:
* *Bandeja de entrada unificada*: para desactivar la bandeja de entrada unificada y para listar las carpetas seleccionadas para la bandeja de entrada unificada en su lugar
* *Estilo tabular*: para mostrar una lista lineal en lugar de tarjetas
@ -447,204 +447,204 @@ In the display section of the settings you can enable or disable for example:
* *Mostrar asunto en cursiva*: para mostrar el asunto del mensaje como texto normal
* *Mostrar estrellas*: para ocultar estrellas (favoritos)
* *Mostrar vista previa del mensaje*: para mostrar 1-4 líneas del texto del mensaje
* *Show address details by default*: to expand the addresses section by default
* *Automatically show original message for known contacts*: to automatically show original messages for contacts on your device, please read [this FAQ](#user-content-faq35)
* *Automatically show images for known contacts*: to automatically show images for contacts on your device, please read [this FAQ](#user-content-faq35)
* *Mostrar detalles de dirección por defecto*: para expandir la sección de direcciones por defecto
* *Mostrar automáticamente el mensaje original para los contactos conocidos*: para mostrar automáticamente los mensajes originales para los contactos en su dispositivo, por favor lea [estas Preguntas Frecuentes](#user-content-faq35)
* *Mostrar automáticamente el mensaje original para los contactos conocidos*: para mostrar automáticamente los mensajes originales para los contactos en su dispositivo, por favor lea [estas Preguntas Frecuentes](#user-content-faq35)
Note that messages can be previewed only when the message text was downloaded. Larger message texts are not downloaded by default on metered (generally mobile) networks. You can change this in the connection settings.
Tenga en cuenta que los mensajes sólo se pueden previsualizar cuando se haya descargado el texto del mensaje. Los textos de mensajes más grandes no se descargan por defecto en redes medidas (generalmente móviles). Puede cambiar esto en los ajustes de conexión.
Some people ask:
Algunas personas piden:
* mostrar la el asunto en negrita, pero la negrita ya está siendo usada para resaltar los mensajes no leídos
* to move the star to the left, but it is much easier to operate the star on the right side
* mover la estrella a la izquierda, pero es mucho más fácil tener la estrella en el lado derecho
<br/>
<aname="faq6"></a>
**(6) How can I login to Gmail / G suite?**
**(6) ¿Cómo puedo iniciar sesión en Gmail / G suite?**
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
Si utiliza la versión Play Store o GitHub de FairEmail, puede utilizar el asistente de configuración rápida para configurar fácilmente una cuenta e identidad de Gmail. El asistente de configuración rápida de Gmail no está disponible para versiones de terceros, como la compilación de F-Droid porque Google aprobó el uso de OAuth sólo para compilaciones oficiales.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
Si no quiere usar una cuenta Gmail del dispositivo, puede habilitar el acceso para "aplicaciones menos seguras" y utilizar la contraseña de su cuenta (no recomendado) o habilitar la autenticación de dos factores y utilizar una contraseña específica de la aplicación. Para utilizar una contraseña necesitará configurar una cuenta e identidad a través de la configuración manual en lugar del asistente de configuración rápida.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
Consulte [estas Preguntas Frecuentes](#user-content-faq111) sobre por qué sólo se pueden utilizar las cuentas en el dispositivo.
Note that an app specific password is required when two factor authentication is enabled.
Tenga en cuenta que se requiere una contraseña específica de la aplicación cuando la autenticación de dos factores está habilitada.
<br/>
*App specific password*
*Contraseña específica de la aplicación*
See [here](https://support.google.com/accounts/answer/185833) about how to generate an app specific password.
Vea [aquí](https://support.google.com/accounts/answer/185833) sobre cómo generar una contraseña específica de la aplicación.
<br/>
*Enable "Less secure apps"*
*Habilitar "Aplicaciones menos seguras"*
**Important**: using this method is not recommended because it is less reliable.
**Importante**: no se recomienda usar este método porque es menos confiable.
**Important**: Gsuite accounts authorized with a username/password will stop working [in the near future](https://gsuiteupdates.googleblog.com/2019/12/less-secure-apps-oauth-google-username-password-incorrect.html).
**Importante**: Las cuentas de Gsuite autorizadas con un nombre de usuario/contraseña dejarán de funcionar [en un futuro próximo](https://gsuiteupdates.googleblog.com/2019/12/less-secure-apps-oauth-google-username-password-incorrect.html).
See [here](https://support.google.com/accounts/answer/6010255) about how to enable "less secure apps" or go [directy to the setting](https://www.google.com/settings/security/lesssecureapps).
Vea [aquí](https://support.google.com/accounts/answer/6010255) acerca de cómo habilitar "aplicaciones menos seguras" o vaya [directamente a la configuración](https://www.google.com/settings/security/lesssecureapps).
If you use multiple Gmail accounts, make sure you change the "less secure apps" setting of the right account(s).
Si usa múltiples cuentas de Gmail, asegúrese de cambiar la configuración de "aplicaciones menos seguras" de la(s) cuenta(s) correcta(s).
Be aware that you need to leave the "less secure apps" settings screen by using the back arrow to apply the setting.
Tenga en cuenta que necesita salir de la pantalla de ajustes de "aplicaciones menos seguras" usando la flecha hacia atrás para aplicar la configuración.
If you use this method, you should use a [strong password](https://en.wikipedia.org/wiki/Password_strength) for your Gmail account, which is a good idea anyway. Note that using the [standard](https://tools.ietf.org/html/rfc3501) IMAP protocol in itself is not less secure.
Si usa este método, debería usar una [contraseña fuerte](https://en.wikipedia.org/wiki/Password_strength) para su cuenta de Gmail, lo cual es una buena idea de todos modos. Tenga en cuenta que usar el protocolo IMAP [estándar](https://tools.ietf.org/html/rfc3501) en sí mismo no es menos seguro.
When "less secure apps" is not enabled, you'll get the error *Authentication failed - invalid credentials* for accounts (IMAP) and *Username and Password not accepted* for identities (SMTP).
Cuando "aplicaciones menos seguras" no está activado, obtendrá el error *La autenticación falló - credenciales inválidas* para cuentas (IMAP) y *Nombre de usuario y contraseña no aceptados* para identidades (SMTP).
<br/>
*General*
You might get the alert "*Please log in via your web browser*". This happens when Google considers the network that connects you to the internet (this could be a VPN) to be unsafe. This can be prevented by using the Gmail quick setup wizard or an app specific password.
Puede obtener la alerta "*Inicie sesión a través de su navegador web*". Esto sucede cuando Google considera que la red que lo conecta a Internet (esto podría ser una VPN) es insegura. Esto se puede evitar usando el asistente de configuración rápida de Gmail o una contraseña específica de la aplicación.
See [here](https://support.google.com/mail/answer/7126229) for Google's instructions and [here](https://support.google.com/mail/accounts/answer/78754) for troubleshooting.
Mire [aquí](https://support.google.com/mail/answer/7126229) las instrucciones de Google y [aquí](https://support.google.com/mail/accounts/answer/78754) para solucionar problemas.
<br/>
<aname="faq7"></a>
**(7) Why are sent messages not appearing (directly) in the sent folder?**
**(7) ¿Por qué los mensajes enviados no aparecen (directamente) en la carpeta enviados?**
Sent messages are normally moved from the outbox to the sent folder as soon as your provider adds sent messages to the sent folder. This requires a sent folder to be selected in the account settings and the sent folder to be set to synchronizing.
Los mensajes enviados normalmente se mueven de la bandeja de salida a la carpeta enviados tan pronto como su proveedor agrega los mensajes enviados a la carpeta enviados. Esto requiere que se seleccione una carpeta enviados en la configuración de la cuenta y que la carpeta enviados se configure para sincronizar.
Some providers do not keep track of sent messages or the used SMTP server might not be related to the provider. In these cases FairEmail, will automatically add sent messages to the sent folder on synchronizing the sent folder, which will happen after a message have been sent. Note that this will result in extra internet traffic.
Algunos proveedores no llevan un seguimiento de los mensajes enviados o el servidor SMTP utilizado podría no estar relacionado con el proveedor. En estos casos FairEmail automáticamente añadirá mensajes enviados a la carpeta enviados al sincronizar la carpeta enviados, lo que sucederá después de que se haya enviado un mensaje. Tenga en cuenta que esto resultará en tráfico extra de Internet.
~~If this doesn't happen, your provider might not keep track of sent messages or you might be using an SMTP server not related to the provider.~~ ~~In these cases you can enable the advanced identity setting *Store sent messages* to let FairEmail add sent messages to the sent folder right after sending a message.~~~~Note that enabling this setting might result in duplicate messages if your provider adds sent messages to the sent folder too.~~ ~~Also beware that enabling this setting will result in extra data usage, especially when when sending messages with large attachments.~~
~~Si esto no sucede, es posible que su proveedor no esté al tanto de los mensajes enviados o que esté utilizando un servidor SMTP no relacionado con el proveedor.~~ ~~En estos casos puede habilitar la configuración avanzada de identidad *Guardar mensajes enviados* para que FairEmail añada mensajes enviados a la carpeta enviados justo después de enviar un mensaje.~~~~Tenga en cuenta que habilitar este ajuste puede resultar en mensajes duplicados si su proveedor añade mensajes enviados a la carpeta enviados.~~ ~~Además tenga cuidado de que habilitar esta configuración dará como resultado un uso adicional de datos, especialmente cuando se envíen mensajes con grandes archivos adjuntos.~~
~~If sent messages in the outbox are not found in the sent folder on a full synchronize, they will be moved from the outbox to the sent folder too.~~ ~~A full synchronize happens when reconnecting to the server or when synchronizing periodically or manually.~~ ~~You'll likely want to enable the advanced setting *Store sent messages* instead to move messages to the sent folder sooner.~~
~~Si los mensajes enviados en la bandeja de salida no se encuentran en la carpeta enviados en una sincronización completa, también se moverán de la bandeja de salida a la carpeta enviados.~~ ~~Una sincronización completa ocurre al reconectar al servidor o al sincronizar periódicamente o manualmente.~~ ~~Probablemente querrá habilitar la configuración avanzada *Almacenar mensajes enviados* en su lugar para mover mensajes a la carpeta enviados más pronto.~~
<br/>
<aname="faq8"></a>
**(8) Can I use a Microsoft Exchange account?**
**(8) ¿Puedo usar una cuenta de Microsoft Exchange?**
You can use a Microsoft Exchange account if it is accessible via IMAP, which is mostly the case. See [here](https://support.office.com/en-us/article/what-is-a-microsoft-exchange-account-47f000aa-c2bf-48ac-9bc2-83e5c6036793) for more information.
Puede utilizar una cuenta de Microsoft Exchange si es accesible a través de IMAP, lo que es usualmente el caso. Vea [aquí](https://support.office.com/en-us/article/what-is-a-microsoft-exchange-account-47f000aa-c2bf-48ac-9bc2-83e5c6036793) para más información.
Please see [here](https://support.office.com/en-us/article/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040) for the Microsoft documentation about configuring an email client. There is also a section about common connection errors and solutions.
Por favor consulte [aquí](https://support.office.com/en-us/article/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040) la documentación de Microsoft acerca de la configuración de un cliente de correo electrónico. También hay una sección sobre errores de conexión comunes y soluciones.
Some older Exchange server versions have a bug causing empty message and corrupt attachments. Please see [this FAQ](#user-content-faq110) for a workaround.
Algunas versiones antiguas del servidor Exchange tienen un error que causa mensajes vacíos y adjuntos corruptos. Consulte [estas Preguntas Frecuentes](#user-content-faq110) para una solución provisional.
Please see [this FAQ](#user-content-faq133) about ActiveSync support.
Consulte [estas Preguntas Frecuentes](#user-content-faq133) sobre el soporte de ActiveSync.
Please see [this FAQ](#user-content-faq111) about OAuth support.
Por favor vea [estas Preguntas Frecuentes](#user-content-faq111) sobre el soporte de OAuth.
<br/>
<aname="faq9"></a>
**(9) What are identities / how do I add an alias?**
**(9) ¿Qué son las identidades / cómo añadir un alias?**
Identities represent email addresses you are sending *from* via an email (SMTP) server.
Las identidades representan las direcciones de correo electrónico *desde* las que está enviando a través de un servidor de correo electrónico (SMTP).
Some providers allow you to have multiple aliases. You can configure these by setting the email address field of an additional identity to the alias address and setting the user name field to your main email address.
Algunos proveedores le permiten tener múltiples alias. Puede configurarlos estableciendo el campo de dirección de correo electrónico de una identidad adicional a la dirección de alias y configurando el campo nombre de usuario a su dirección de correo electrónico principal.
Note that you can copy an identity by long pressing it.
Tenga en cuenta que puede copiar una identidad manteniéndola presionada.
Alternatively, you can enable *Allow editing sender address* in the advanced settings of an existing identity to edit the username when composing a new message, if your provider allows this.
Alternativamente, puede habilitar *Permitir editar la dirección del remitente* en la configuración avanzada de una identidad existente para editar el nombre de usuario cuando se compone un nuevo mensaje, si su proveedor lo permite.
FairEmail will automatically update the passwords of related identities when you update the password of the associated account or a related identity.
FairEmail actualizará automáticamente las contraseñas de las identidades relacionadas cuando actualice la contraseña de la cuenta asociada o una identidad relacionada.
See [this FAQ](#user-content-faq33) on editing the username of email addresses.
Vea [estas Preguntas Frecuentes](#user-content-faq33) sobre la edición del nombre de usuario de las direcciones de correo electrónico.
<br/>
<aname="faq10"></a>
**~~(10) What does 'UIDPLUS not supported' mean?~~**
**~~(10) ¿Qué significa 'UIDPLUS no soportado'?~~**
~~The error message *UIDPLUS not supported* means that your email provider does not provide the IMAP [UIDPLUS extension](https://tools.ietf.org/html/rfc4315). This IMAP extension is required to implement two way synchronization, which is not an optional feature. So, unless your provider can enable this extension, you cannot use FairEmail for this provider.~~
~~El mensaje de error *UIDPLUS no soportado* significa que su proveedor de correo no proporciona la extensión IMAP [UIDPLUS](https://tools.ietf.org/html/rfc4315). Esta extensión IMAP es necesaria para implementar la sincronización de dos vías, que no es una característica opcional. Así que, a menos que su proveedor pueda habilitar esta extensión, no puede usar FairEmail para este proveedor.~~
<br/>
<aname="faq11"></a>
**~~(11) Why is POP not supported?~~**
**~~(11) ¿Por qué no se admite POP?~~**
~~Besides that any decent email provider supports [IMAP](https://en.wikipedia.org/wiki/Internet_Message_Access_Protocol) these days,~~ ~~using [POP](https://en.wikipedia.org/wiki/Post_Office_Protocol) will result in unnecessary extra battery usage and delayed new message notifications.~~ ~~Moreover, POP is unsuitable for two way synchronization and more often than not people read and write messages on different devices these days.~~
~~Además de que cualquier proveedor de correo electrónico decente soporta [IMAP](https://en.wikipedia.org/wiki/Internet_Message_Access_Protocol) estos días,~~ ~~usar [POP](https://en.wikipedia.org/wiki/Post_Office_Protocol) dará como resultado un uso adicional innecesario de la batería y un retraso en las notificaciones de nuevos mensajes.~~ ~~Además, POP es inadecuado para la sincronización de dos vías y la mayoría de las veces la gente lee y escribe mensajes en diferentes dispositivos hoy en día.~~
~~Basically, POP supports only downloading and deleting messages from the inbox.~~ ~~So, common operations like setting message attributes (read, starred, answered, etc), adding (backing up) and moving messages is not possible.~~
~~Básicamente, POP sólo soporta descargar y borrar mensajes de la bandeja de entrada.~~ ~~Entonces, las operaciones comunes como configurar los atributos del mensaje (leer, marcar, responder, etc.), añadir (respaldar) y mover mensajes no es posible.~~
~~See also [what Google writes about it](https://support.google.com/mail/answer/7104828).~~
~~Ver también [lo que Google escribe sobre eso](https://support.google.com/mail/answer/7104828).~~
~~For example [Gmail can import messages](https://support.google.com/mail/answer/21289) from another POP account,~~ ~~which can be used as a workaround for when your provider doesn't support IMAP.~~
~~Por ejemplo [Gmail puede importar mensajes](https://support.google.com/mail/answer/21289) desde otra cuenta POP,~~ ~~que puede ser usado como solución temporal para cuando su proveedor no soporta IMAP.~~
~~tl;dr; consider to switch to IMAP.~~
~~en resumen, considere cambiar a IMAP.~~
<br/>
<aname="faq12"></a>
**(12) How does encryption/decryption work?**
**(12) ¿Cómo funciona el cifrado/descifrado?**
Communication with email servers is always encrypted, unless you explicitly turned this off. This question is about optional end-to-end encryption with PGP or S/MIME. The sender and recipient should first agree on this and exchange signed messages to transfer their public key to be able to send encrypted messages.
La comunicación con los servidores de correo electrónico siempre está cifrada, a menos que lo desactive explícitamente. Esta pregunta se refiere al cifrado opcional de extremo a extremo con PGP o S/MIME. El remitente y destinario primero deberían acordar esto e intercambiar mensajes firmados para transferir su clave pública para poder enviar mensajes cifrados.
*General*
Please [see here](https://en.wikipedia.org/wiki/Public-key_cryptography) about how public/private key encryption works.
Por favor, [vea aquí](https://en.wikipedia.org/wiki/Public-key_cryptography) sobre cómo funciona el cifrado con clave pública/privada.
Encryption in short:
Cifrado en resumen:
* Los mensajes **salientes** se cifran con la **clave pública** del destinatario
* Los mensajes **entrantes** se descifran con la **clave privada** del destinatario
Signing in short:
Firma en resumen:
* Los mensajes **salientes** se firman con la **clave privada** del remitente
* Los mensajes **entrantes** se verifican con la **clave pública** del remitente
To sign/encrypt a message, just select the appropriate method in the send dialog. You can always open the send dialog using the three-dots overflow menu in case you selected *Don't show again* before.
Para firmar/cifrar un mensaje, simplemente seleccione el método apropiado en el diálogo de enviar. También puede abrir el diálogo de enviar usando el menú de tres puntos en caso de que haya seleccionado *No volver a mostrar* anteriormente.
To verify a signature or to decrypt a received message, open the message and just tap the gesture or padlock icon just below the message action bar.
Para verificar una firma o descifrar un mensaje recibido, abra el mensaje y pulse el icono de gesto o candado justo debajo de la barra de acción del mensaje.
The first time you send a signed/encrypted message you might be asked for a sign key. FairEmail will automatically store the selected sign key in the used identity for the next time. If you need to reset the sign key, just save the identity or long press the identity in the list of identities and select *Reset sign key*. The selected sign key is visible in the list of identities. If need to select a key on a case by case basis, you can create multiple identities for the same account with the same email address.
La primera vez que envíe un mensaje firmado/cifrado puede que le pidan una clave de firma. FairEmail almacenará automáticamente la clave de firma seleccionada en la identidad utilizada para la próxima vez. Si necesita restablecer la clave de firma, simplemente guarde la identidad o mantenga pulsada la identidad en la lista de identidades y seleccione *Restablecer clave de firma*. La clave de firma seleccionada es visible en la lista de identidades. Si es necesario seleccionar una clave para cada caso puede crear múltiples identidades para la misma cuenta con la misma dirección de correo electrónico.
In the privacy settings you can select the default encryption method (PGP or S/MIME), enable *Sign by default*, *Encrypt by default* and *Automatically decrypt messages*, but be aware that automatic decryption is not possible if user interaction is required, like selecting a key or reading a security token.
En la configuración de privacidad puede seleccionar el método de cifrado predeterminado (PGP o S/MIME), active *Firmar por defecto*, *Cifrar por defecto* y *Descifrar mensajes automáticamente*, pero tenga en cuenta que el descifrado automático no es posible si la interacción del usuario es requerida, como seleccionar una clave o leer un token de seguridad.
The to be encrypted message text/attachments and the decrypted message text/attachments are stored locally only and will never be added to the remote server. If you want to undo decryption, you can use the *resync* menu item in the three-dots menu of the message action bar.
El texto/adjuntos a cifrar y el texto/adjunto descifrados se almacenan localmente sólo y nunca se añadirán al servidor remoto. Si quiere deshacer el descifrado, puedes usar el elemento de menú *Resincronizar* en el menú de tres puntos de la barra de acción del mensaje.
*PGP*
You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packages/org.sufficientlysecure.keychain/) first. FairEmail was tested with OpenKeychain version 5.4. Later versions will most likely be compatible, but earlier versions might not be.
Necesitará instalar y configurar [OpenKeychain](https://f-droid.org/en/packages/org.sufficientlysecure.keychain/) primero. FairEmail ha sido probado con OpenKeychain versión 5.4. Es muy probable que las versiones posteriores sean compatibles, pero las versiones anteriores podrían no serlo.
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Importante**: la aplicación OpenKeychain es conocida por cerrarse (silenciosamente) cuando la aplicación que le llama (FairEmail) no está autorizada aún y está recibiendo una clave pública existente. Puede solucionar esto intentando enviar un mensaje firmado/cifrado a un remitente con una clave pública desconocida.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Importante**: si la aplicación OpenKeychain (ya) no puede encontrar una clave, puede que deba restablecer una clave previamente seleccionada. Esto se puede hacer manteniendo presionada una identidad en la lista de identidades (ajustes, configuración manual y más opciones, identidades).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
**Importante**: para permitir que aplicaciones como FairEmail se conecten de forma confiable al servicio OpenKeychain para cifrar/descifrar mensajes, podría ser necesario desactivar las optimizaciones de batería para la aplicación OpenKeychain.
**Important**: the OpenKeychain app reportedly needs contacts permission to work correctly.
**Importante**: la aplicación OpenKeychain necesita el permiso de contactos para funcionar correctamente.
**Important**: on some Android versions / devices it is necessary to enable *Show popups while running in background* in the additional permissions of the Android app settings of the OpenKeychain app. Without this permission the draft will be saved, but the OpenKeychain popup to confirm/select might not appear.
**Importante**: en algunas versiones / dispositivos Android es necesario habilitar *Mostrar ventanas emergentes mientras se ejecuta en segundo plano* en los permisos adicionales de la configuración de la aplicación Android de la aplicación OpenKeychain. Sin este permiso el borrador será guardado, pero la ventana emergente de OpenKeychain para confirmar/seleccionar podría no aparecer.
FairEmail will send the [Autocrypt](https://autocrypt.org/) header for use by other email clients, but only for signed and encrypted messages because too many email servers have problems with the often long Autocrypt header. Note that the most secure way to start an encrypted email exchange is by sending signed messages first. Received Autocrypt headers will be sent to the OpenKeychain app for storage on verifying a signature or decrypting a message.
FairEmail enviará el encabezado [Autocrypt](https://autocrypt.org/) para su uso por otros clientes de correo electrónico, pero sólo para mensajes firmados y cifrados porque demasiados servidores de correo tienen problemas con el a menudo largo encabezado Autocrypt. Tenga en cuenta que la forma más segura de iniciar un intercambio de correo electrónico cifrado es enviar primero los mensajes firmados. Los encabezados de Autocrypt recibidos serán enviados a la aplicación OpenKeychain para ser almacenados al verificar una firma o desencriptar un mensaje.
All key handling is delegated to the OpenKey chain app for security reasons. This also means that FairEmail does not store PGP keys.
Todo el manejo de las llaves se delega a la aplicación de la cadena OpenKey por razones de seguridad. Esto también significa que FairEmail no almacena claves PGP.
Inline encrypted PGP in received messages is supported, but inline PGP signatures and inline PGP in outgoing messages is not supported, see [here](https://josefsson.org/inline-openpgp-considered-harmful.html) about why not.
Se admite cifrado PGP embebido en los mensajes recibidos, pero las firmas PGP embebidas y PGP embebido en los mensajes salientes no son soportados, mire [aquí](https://josefsson.org/inline-openpgp-considered-harmful.html) sobre por qué no.
Signed-only or encrypted-only messages are not a good idea, please see here about why not:
Los mensajes sólo con firma o sólo encriptados no son una buena idea, por favor vea aquí por qué no:
* [Consideraciones sobre OpenPGP Parte I](https://k9mail.github.io/2016/11/24/OpenPGP-Considerations-Part-I.html)
* [Consideraciones sobre OpenPGP Parte II](https://k9mail.github.io/2017/01/30/OpenPGP-Considerations-Part-II.html)
* [Consideraciones sobre OpenPGP Parte III Autocrypt](https://k9mail.github.io/2018/02/26/OpenPGP-Considerations-Part-III-Autocrypt.html)
Signed-only messages are supported, encrypted-only messages are not supported.
Se admiten mensajes sólo firmados, los mensajes sólo cifrados no están soportados.
Common errors:
Errores comunes:
* *Sin clave*: no hay ninguna clave PGP disponible para una de las direcciones de correo electrónico listadas
* *Falta la clave para el cifrado*: probablemente hay una clave seleccionada en FairEmail que ya no existe en la aplicación OpenKeychain. Restablecer la clave (ver arriba) probablemente solucione este problema.
*S/MIME*
Encrypting a message requires the public key(s) of the recipient(s). Signing a message requires your private key.
Cifrar un mensaje requiere la(s) clave(s) pública(s) del destinatario(s). Firmar un mensaje requiere su clave privada.
Private keys are stored by Android and can be imported via the Android advanced security settings. There is a shortcut (button) for this in the privacy settings. Android will ask you to set a PIN, pattern, or password if you didn't before. If you have a Nokia device with Android 9, please [read this first](https://nokiamob.net/2019/08/10/a-bug-prevents-nokia-1-owners-from-unlocking-their-screen-even-with-right-pin-pattern/).
Las claves privadas son almacenadas por Android y pueden ser importadas a través de la configuración de seguridad avanzada de Android. Hay un atajo (botón) para esto en la configuración de privacidad. Android le pedirá que establezca un PIN, patrón o contraseña si no lo ha hecho antes. Si tiene un dispositivo Nokia con Android 9, por favor [lea esto primero](https://nokiamob.net/2019/08/10/a-bug-prevents-nokia-1-owners-from-unlocking-their-screen-even-with-right-pin-pattern/).
Note that certificates can contains multiple keys for multiple purposes, for example for authentication, encryption and signing. Android only imports the first key, so to import all the keys, the certificate must first be split. This is not very trivial and you are advised to ask the certificate supplier for support.
Tenga en cuenta que los certificados pueden contener múltiples claves para múltiples propósitos, por ejemplo para la autenticación, el cifrado y la firma. Android sólo importa la primera clave, así que para importar todas las claves, el certificado primero debe ser dividido. Esto no es muy trivial y se le aconseja que pida ayuda al proveedor del certificado.
Note that S/MIMEsigning with other algorithms than RSA is supported, but be aware that other email clients might not support this. S/MIME encryption is possible with symmetric algorithms only, which means in practice using RSA.
Nótese que la firma S/MIME con otros algoritmos que RSA es soportada, pero tenga en cuenta que otros clientes de correo electrónico tal vez no lo soporten. El cifrado S/MIME es posible únicamente con algoritmos simétricos, lo que significa que en la práctica se utiliza RSA.
The default encryption method is PGP, but the last used encryption method will be remembered for the selected identity for the next time. You might need to enable the send options in the three dots menu again to be able to select the encryption method.
El método de cifrado por defecto es PGP, pero el último método de cifrado utilizado será recordado para la identidad seleccionada para la próxima vez. Puede que necesite activar las opciones de envío en el menú de tres puntos de nuevo para poder seleccionar el método de cifrado.
To allow different private keys for the same email address, FairEmail will always let you select a key when there are multiple identities with the same email address for the same account.
@ -737,7 +737,7 @@ Searching on the device is a free feature, using the search index and searching
<aname="faq14"></a>
**(14) How can I set up an Outlook / Live / Hotmail account?**
An Outlook / Live / Hotmail account can be set up via the quick setup wizard and selecting*Outlook*.
Se puede configurar una cuenta de Outlook / Live / Hotmail a través del asistente de configuración rápida y seleccionando*Outlook*.
To use an Outlook, Live or Hotmail account with two factor authentication enabled, you need to create an app password. See [here](https://support.microsoft.com/en-us/help/12409/microsoft-account-app-passwords-two-step-verification) for the details.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verifique su dirección de correo electrónico [aquí](https://mail.google.com/mail/u/0/#settings/accounts) (necesitará utilizar un navegador de escritorio para esto)
* Cambie la configuración de identidad así (configuración, paso 2, toque Administrar, toque identidad):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -935,7 +935,7 @@ If you want to use the Gmail SMTP server to workaround a too strict outgoing spa
**Gmail errors**
The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity.
La autorización de las cuentas de Gmail configuradas con el asistente de configuración rápida deben actualizarse periódicamente a través del [administrador de cuentas de Android](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity.
The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.
@ -943,7 +943,7 @@ The errors *... Authentication failed ... No token ...* means that the Android a
The error *... Authentication failed ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. In case the permissions were revoked, you can start the Gmail quick setup wizard to grant the required permissions again (you don't need to setup the account again).
The error *... Authentication failed ... Invalid credentials ...* could be caused by changing the account password or by having revoked the required account/contacts permissions. In case the account password was changed, you'll need to authenticate the Google account in the Android account settings again. En caso de que los permisos hayan sido revocados, puede iniciar el asistente de configuración rápida de Gmail para conceder los permisos necesarios de nuevo (no necesita configurar la cuenta de nuevo).
The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -1911,7 +1908,7 @@ If the account authorization has expired, you will have to select the account ag
<aname="faq88"></a>
**(88) How can I use a Yahoo, AOL or Sky account?**
The preferred way to set up a Yahoo account is by using the quick setup wizard, which will use OAuth instead of a password and is therefore safer (and easier as well).
La forma preferida de configurar una cuenta Yahoo es utilizando el asistente de configuración rápida, que usará OAuth en lugar de una contraseña y por lo tanto es más seguro (y más fácil también).
To authorize a Yahoo, AOL, or Sky account you will need to create an app password. For instructions, please see here:
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2194,9 +2191,9 @@ Disabling *Partial fetch* will result in more memory usage.
<aname="faq111"></a>
**(111) Is OAuth supported?**
OAuth for Gmail is supported via the quick setup wizard. The Android account manager will be used to fetch and refresh OAuth tokens for selected on-device accounts. OAuth for non on-device accounts is not supported because Google requires a [yearly security audit](https://support.google.com/cloud/answer/9110914) ($15,000 to $75,000) for this. You can read more about this [here](https://www.theregister.com/2019/02/11/google_gmail_developer/).
OAuth para Gmail es compatible a través del asistente de configuración rápida. The Android account manager will be used to fetch and refresh OAuth tokens for selected on-device accounts. OAuth for non on-device accounts is not supported because Google requires a [yearly security audit](https://support.google.com/cloud/answer/9110914) ($15,000 to $75,000) for this. You can read more about this [here](https://www.theregister.com/2019/02/11/google_gmail_developer/).
OAuth for Yandex and Yahoo is supported via the quick setup wizard.
El asistente de configuración rápida soporta OAuth para Yandex y Yahoo.
OAuth for Office 365 accounts is supported, but Microsoft does not offer OAuth for Outlook, Live and Hotmail accounts (yet?).
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Además, configurar una cuenta/identidad con el asistente de configuración rápida es sencillo, por lo que realmente no vale la pena el esfuerzo.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -2649,7 +2646,7 @@ There is **only support** on the latest Play store version, the latest GitHub re
F-Droid builds irregularly, which can be problematic when there is an important update. Therefore you are advised to switch to the GitHub release.
The F-Droid version is built from the same source code, but signed differently. This means that all features are available in the F-Droid version too, except for using the Gmail quick setup wizard because Google approved (and allows) one app signature only. For all other email providers, OAuth access is only available in Play Store versions and Github releases, as the email providers only permit the use of OAuth for official builds.
The F-Droid version is built from the same source code, but signed differently. Esto significa que todas las características están disponibles también en la versión de F-Droid excepto para usar el asistente de configuración rápida con Gmail porque Google aprobó (y permite) una sola firma de la aplicación. For all other email providers, OAuth access is only available in Play Store versions and Github releases, as the email providers only permit the use of OAuth for official builds.
Note that you'll need to uninstall the F-Droid build first before you can install a GitHub release because Android refuses to install the same app with a different signature for security reasons.
@ -2751,7 +2748,7 @@ You can view it with for example the Android app [Letter Opener](https://play.go
<aname="faq156"></a>
**(156) How can I set up an Office 365 account?**
An Office 365 account can be set up via the quick setup wizard and selecting*Office 365 (OAuth)*.
Se puede configurar una cuenta de Office 365 mediante el asistente de configuración rápida y seleccionando*Office 365 (OAuth)*.
If the wizard ends with *AUTHENTICATE failed*, IMAP and/or SMTP might be disabled for the account. In this case you should ask the administrator to enable IMAP and SMTP. The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365).
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Please see [here](#user-content-faq22) for common error messages and solutions.
## چگونه...؟
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## مشکلات شناخته شده
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Jos sinulla on kysymyksiä, ole hyvä ja tarkista ensin alla olevat usein kysyty
## Tilien valtuutus
Useimmissa tapauksissa pika-asennus pystyy automaattisesti tunnistamaan oikeat asetukset.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Jos pika-asennus epäonnistuu, sinun on määritettävä tili manuaalisesti (sähköpostin vastaanottamiseksi) ja identiteetti (sähköpostin lähettämiseksi). Tätä varten tarvitset IMAP- ja SMTP-palvelimien osoitteet ja porttinumerot, tiedon käytetäänkö SSL/TLS- tai STARTTLS-salausta ja käyttäjätunnuksesi (useimmiten sähköpostiosoitteesi, mutta ei aina) ja salasanasi.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Tätä varten tarvitset IMAP- ja SMTP-palvelimien osoitteet ja porttinumerot, tiedon käytetäänkö SSL/TLS- tai STARTTLS-salausta ja käyttäjätunnuksesi (useimmiten sähköpostiosoitteesi, mutta ei aina) ja salasanasi.
Hakemalla *IMAP* ja palveluntarjoajan nimi riittää useimmiten oikean dokumentaation löytämiseen.
@ -43,21 +43,21 @@ Aiheeseen liittyvät kysymykset:
## Kuinka ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Lisää CC ja BCC osoitteet: napauta ihmisten kuvaketta aiheen lopussa
* Mene seuraavaan tai edelliseen viestiin arkistossa/poistossa: käytösasetuksissa pois käytöstä *Sulje automaattisesti keskustelut* ja valitse *Siirry seuraavaan / edelliseen keskusteluun* *Keskustelun sulkemisen yhteydessä*
* Lisää yhdistettyyn saapuneet-kansioon kansio: paina kansiota kansiolistassa pitkään ja valitse *Näytä yhdistetyssä saapuneet-kansiossa*
* Lisää yhdistettyyn saapuneet-kansioon kansio: paina kansiota kansiolistassa pitkään ja valitse *Näytä yhdistetyssä saapuneet-kansiossa*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Poista viesti, ohita roskakori: 3-pisteen valikossa juuri viestin tekstin yläpuolella *Poista* tai vaihtoehtoisesti, poista roskapostin kansio tilin asetuksista
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Poista kansio: paina kansiota pitkään kansioluettelossa, Muokkaa ominaisuuksia, kolme pistettä valikossa
* Tallenna lähetetyt viestit saapuneet -kansioon: [katso tämä FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Tunnetut ongelmat
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Sie vous avez des questions, veuillez d'abord consulter la foire aux questions.
## Autorisation des comptes
En temps normal, la configuration rapide sera capable d'identifier automatiquement la bonne configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Si la configuration rapide échoue, vous devrez configurer manuellement un compte (pour recevoir des e-mails) et une identité (pour envoyer des e-mails). Pour ce faire, vous aurez besoin des adresses du serveur IMAP et SMTP, des numéros de port, de savoir si SSL/TLS ou STARTTLS doivent être utilisés, de votre nom d'utilisateur (habituellement votre adresse e-mail) et de votre mot de passe.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Pour ce faire, vous aurez besoin des adresses du serveur IMAP et SMTP, des numéros de port, de savoir si SSL/TLS ou STARTTLS doivent être utilisés, de votre nom d'utilisateur (habituellement votre adresse e-mail) et de votre mot de passe.
Faire une recherche avec *IMAP* et le nom du fournisseur est généralement suffisant pour trouver la documentation appropriée.
@ -43,21 +43,21 @@ Questions liées:
## Comment... ?
* Changer le nom du compte : Paramètres, défiler jusqu'à l'étape 1, appuyer sur Gérer le compte
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Changer la cible de balayage vers la gauche/droite : Paramètres, comportement de la page d'onglet, définir les actions de balayage
* Changer le mot de passe : Paramètres, défiler jusqu'à l'étape 1, appuyer sur Gérer, appuyer sur le compte, changer le mot de passe
* Définir une signature : Paramètres, faire défiler jusqu'à l'étape 2, appuyer sur Gérer, appuyer sur identité, modifier la signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Ajouter des adresses CC et CCI : appuyez sur l'icône des personnes à l'extrémité de l'objet
* Allez au message suivant/précédent dans l'archive/suppression : dans les paramètres de comportement, désactivez *Fermez automatiquement les conversations* et sélectionnez *Allez à la conversation suivante/précédente* pour *Lors de la fermeture d'une conversation*
* Ajouter un dossier à la boîte de réception unifiée : appuyez longuement sur le dossier dans la liste des dossiers et cochez *Afficher dans la boîte de réception unifiée*
* Ajouter un dossier au menu de navigation : appuyez longuement sur le dossier dans la liste des dossiers et cochez *Afficher dans le menu de navigation*
* Charger plus de messages : appuyez longuement sur un dossier dans la liste de dossiers, sélectionnez *Récupérer plus de messages*
* Supprimez un message, sautez la corbeille : dans le menu à 3 points juste au-dessus du texte du message *Supprimer* ou désélectionnez le dossier corbeille dans les paramètres du compte
* Supprimer un compte/identité : Paramètres, défiler jusqu'à l'étape 1/2, appuyez sur Gérer, appuyez sur compte/identité, menu à trois points, Supprimer
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Supprimer un dossier : appuyez longuement sur le dossier dans la liste de dossiers > Modifier les propriétés > Menu à trois points > Supprimer
* Annuler l'envoi : Dans la boîte d'envoi, appuyez sur le message, appuyez sur l'icône d'annulation
* Stocker les messages envoyés dans la boîte de réception : veuillez [voir ceci dans FAQ](#user-content-faq142)
* Modifier les dossiers système: Paramètres, faire défiler à l'étape 1, appuyer sur Gérer le compte, en bas
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Exporter/importer les paramètres : Paramètres, navigation/menu hamburger
## Problèmes connus
@ -390,7 +390,7 @@ Les opérations ne sont effectuées que lorsqu'il y a une connexion au serveur d
<br/>
*... Certificat de sécurité invalide (impossible de vérifier l'identité du serveur) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Assurez-vous que vous utilisez une connexion internet fiable (pas de réseaux Wi-Fi publics, etc)
1. Aller à l'écran de configuration rapide via le menu de navigation (Faites glisser depuis le côté gauche vers l'intérieur)
1. À l'étape 1 et 2 appuyez sur *Gérer* et sélectionnez le compte et l'identité qui pose problème
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Contrôlez/enregistrez le compte et l'identité
1. Cochez la case en dessous du message d'erreur et enregistrez à nouveau
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -2899,10 +2896,10 @@ Il n'y a aucun soutien pour construire et développer les choses par vous-même.
Les fonctionnalités demandées doivent :
* être utile à la plupart des gens
* ne pas compliquer l'utilisation de FairEmail
* s'inscrire dans la philosophie de FairEmail (orienté vers la confidentialité, centré sur la sécurité)
* se conformer aux normes communes (IMAP, SMTP, etc.)
* be usefulto most people
* not complicate the usage of FairEmail
* fit within the philosophy of FairEmail (privacy oriented, security minded)
* comply with common standards (IMAP, SMTP, etc)
Les caractéristiques qui ne satisfont pas à ces exigences seront probablement rejetées. Il s'agit également de maintenir la maintenance et le soutien à long terme réalisable.
@ -14,9 +14,9 @@ Si vous avez une question, veuillez d'abord consulter ci-dessous la liste des qu
## Autorisation des comptes
En temps normal, la configuration rapide sera capable d'identifier automatiquement la bonne configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Si la configuration rapide échoue, vous devrez configurer manuellement un compte (pour recevoir des e-mails) et une identité (pour envoyer des e-mails). Pour ce faire, vous aurez besoin des adresses du serveur IMAP et SMTP, des numéros de port, de savoir si SSL/TLS ou STARTTLS doivent être utilisés, de votre nom d'utilisateur (habituellement votre adresse e-mail) et de votre mot de passe.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Pour ce faire, vous aurez besoin des adresses du serveur IMAP et SMTP, des numéros de port, de savoir si SSL/TLS ou STARTTLS doivent être utilisés, de votre nom d'utilisateur (habituellement votre adresse e-mail) et de votre mot de passe.
Faire une recherche avec *IMAP* et le nom du fournisseur est généralement suffisant pour trouver la documentation appropriée.
@ -43,21 +43,21 @@ Questions liées:
## Comment faire pour...?
* Changer le nom du compte : Paramètres, défiler jusqu'à l'étape 1, appuyer sur Gérer le compte
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Changer la cible de balayage vers la gauche/droite : Paramètres, comportement de la page d'onglet, définir les actions de balayage
* Changer le mot de passe : Paramètres, défiler jusqu'à l'étape 1, appuyer sur Gérer, appuyer sur le compte, changer le mot de passe
* Définir une signature : Paramètres, faire défiler jusqu'à l'étape 2, appuyer sur Gérer, appuyer sur identité, modifier la signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Ajouter des adresses CC et CCI : appuyez sur l'icône des personnes à l'extrémité de l'objet
* Allez au message suivant/précédent dans l'archive/suppression : dans les paramètres de comportement, désactivez *Fermez automatiquement les conversations* et sélectionnez *Allez à la conversation suivante/précédente* pour *Lors de la fermeture d'une conversation*
* Ajouter un dossier à la boîte de réception unifiée : appuyez longuement sur le dossier dans la liste des dossiers et cochez *Afficher dans la boîte de réception unifiée*
* Ajouter un dossier au menu de navigation : appuyez longuement sur le dossier dans la liste des dossiers et cochez *Afficher dans le menu de navigation*
* Charger plus de messages : appuyez longuement sur un dossier dans la liste de dossiers, sélectionnez *Récupérer plus de messages*
* Supprimez un message, sautez la corbeille : dans le menu à 3 points juste au-dessus du texte du message *Supprimer* ou désélectionnez le dossier corbeille dans les paramètres du compte
* Supprimer un compte/identité : Paramètres, défiler jusqu'à l'étape 1/2, appuyez sur Gérer, appuyez sur compte/identité, menu à trois points, Supprimer
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Supprimer un dossier : appuyez longuement sur le dossier dans la liste de dossiers > Modifier les propriétés > Menu à trois points > Supprimer
* Annuler l'envoi : Dans la boîte d'envoi, appuyez sur le message, appuyez sur l'icône d'annulation
* Stocker les messages envoyés dans la boîte de réception : veuillez [voir ceci dans FAQ](#user-content-faq142)
* Modifier les dossiers système: Paramètres, faire défiler à l'étape 1, appuyer sur Gérer le compte, en bas
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Exporter/importer les paramètres : Paramètres, navigation/menu hamburger
## Problèmes connus
@ -390,7 +390,7 @@ Les opérations ne sont effectuées que lorsqu'il y a une connexion au serveur d
<br/>
*... Certificat de sécurité invalide (impossible de vérifier l'identité du serveur) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Assurez-vous que vous utilisez une connexion internet fiable (pas de réseaux Wi-Fi publics, etc)
1. Aller à l'écran de configuration rapide via le menu de navigation (Faites glisser depuis le côté gauche vers l'intérieur)
1. À l'étape 1 et 2 appuyez sur *Gérer* et sélectionnez le compte et l'identité qui pose problème
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Contrôlez/enregistrez le compte et l'identité
1. Cochez la case en dessous du message d'erreur et enregistrez à nouveau
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -2899,10 +2896,10 @@ Il n'y a aucun soutien pour construire et développer les choses par vous-même.
Les fonctionnalités demandées doivent :
* être utile à la plupart des gens
* ne pas compliquer l'utilisation de FairEmail
* s'inscrire dans la philosophie de FairEmail (orienté vers la confidentialité, centré sur la sécurité)
* se conformer aux normes communes (IMAP, SMTP, etc.)
* be usefulto most people
* not complicate the usage of FairEmail
* fit within the philosophy of FairEmail (privacy oriented, security minded)
* comply with common standards (IMAP, SMTP, etc)
Les caractéristiques qui ne satisfont pas à ces exigences seront probablement rejetées. Il s'agit également de maintenir la maintenance et le soutien à long terme réalisable.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Se ten algunha pregunta, por favor mire primeiro na lista de preguntas frecuente
## Autorizando contas
Na maioría dos casos, a configuración rápida é capaz de identificar a configuración correcta automaticamente.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Se a configuración rápida fallase, terá que configurar unha conta manualmente (para recibir correo) e unha identidade (para enviar correo). Para iso, precisará coñecer os enderezos e os números de porto dos servidores IMAP e SMTP, se hai que usar SSL/TLS ou STARTTLS, ou seu nome de usuario (a maioría das veces é o seu enderezo de correo, pero non sempre) e o seu contrasinal.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Para iso, precisará coñecer os enderezos e os números de porto dos servidores IMAP e SMTP, se hai que usar SSL/TLS ou STARTTLS, ou seu nome de usuario (a maioría das veces é o seu enderezo de correo, pero non sempre) e o seu contrasinal.
Soe chegar facer unha procura de *IMAP* e o nome do provedor para atopar a documentación axeitada.
@ -43,21 +43,21 @@ Preguntas relacionadas:
## Como facer...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Engadir enderezos CC e BCC: toque nas iconas da xente ao final do asunto
* Ir á seguinte/anterior mensaxe ao arquivar/borrar: nos axustes de comportamento, desactive *Pechar conversas automaticamente* e seleccione *Ir a conversa seguinte/anterior* en *Cando se pecha unha conversa*
* Engadir un cartafol á caixa de entrada unificada: toque durante un tempo o cartafol na lista de cartafoles e marque *Mostrar na caixa unificada de entrada*
* Engadir un cartafol ao menú de navegación: toque durante un tempo o cartafol na lista de cartafoles e marque *Mostrar no menú de navegación*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Borrar unha mensaxe se pasar polo cartafol de Lixo: no menú de 3 puntos xusto enriba do texto da mensaxe *Borrar* ou tamén desactivando o cartafol de Lixo na configuración da conta
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Borrar un cartafol: toque durante un tempo o cartafol na lista de cartafoles, Editar propiedades, menú de 3 puntos, Borrar
* Desfacer envío: Caixa de saída, toque na mensaxe, toque na icona de desfacer
* Gardar as mensaxes enviadas na caixa de entrada: [vexa estas preguntas frecuentes](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Problemas coñecidos
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Amennyiben kérdésed merül fel, kérlek először nézd át az alábbi Gyik-et
## Authorizing accounts
Az gyors beállítás varázsló a legtöbb esetben képes megállapítani a helyes konfigurációt.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Amennyiben a gyors beállítás varázsló tanácstalan, kézzel kell beállítanod a felhasználói fiókod hozzáférési adatait (hogy E-maileket fogadhass), illetve a levelező kiszolgálói hozzáférési adataid (Hogy leveleket küldheds). Ehhez szükséges ismerned a szolgáltatód IMAP és SMTP kiszolgálójának IP-címét vagy domain nevét, valamint a levelező szolgáltatások port számát. Ki kell választanod a megfelelő, szolgáltató által támogatott, titkosítási protokolt, ami SSL/TLS vagy STARTTSL lehet. Legvégül, a felhasználó név (általában megegyezik az e-mail címmel) és jelszavad segítségével csatlakozhatsz az email szolgáltatásokhoz.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Ehhez szükséges ismerned a szolgáltatód IMAP és SMTP kiszolgálójának IP-címét vagy domain nevét, valamint a levelező szolgáltatások port számát. Ki kell választanod a megfelelő, szolgáltató által támogatott, titkosítási protokolt, ami SSL/TLS vagy STARTTSL lehet. Legvégül, a felhasználó név (általában megegyezik az e-mail címmel) és jelszavad segítségével csatlakozhatsz az email szolgáltatásokhoz.
A megfelelő beállítások megtalálásához többnyire elegendő a szolgáltató nevére az *IMAP* kulcsszóval együtt rákeresni az internetetn, Például: "Acme Mail IMAP".
@ -43,21 +43,21 @@ Kapcsolódó kérdések:
## Hogyan kell ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Ismert problémák
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Jika Anda memiliki pertanyaan, silakan periksa pertanyaan yang sering diajukan d
## Mengizinkan akun
Dalam banyak kasus, pengaturan cepat secara otomatis mampu mengidentifikasi konfigurasi mana yang benar.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Jika pengaturan cepat gagal, Anda harus mengatur akun secara manual (agar dapat menerima surel) dan mengatur identitas (agar dapat mengirim surel). Untuk itu, Anda membutuhkan alamat server IMAP dan SMTP dan nomor port, gunakan SSL/TLS atau STARTTLS dan nama pengguna Anda (umumnya, tapi terkadang tidak perlu, alamat surel Anda) dan kata sandi Anda.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Untuk itu, Anda membutuhkan alamat server IMAP dan SMTP dan nomor port, gunakan SSL/TLS atau STARTTLS dan nama pengguna Anda (umumnya, tapi terkadang tidak perlu, alamat surel Anda) dan kata sandi Anda.
Mencari *IMAP* dan nama provider selalu cukup untuk menemukan dokumentasi yang cocok.
@ -43,21 +43,21 @@ Pertanyaan terkait:
## Bagaimana cara untuk ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Menambahkan alamat CC dan BCC: klik ikon orang pada akhir subjek
* Melihat pesan selanjutnya/sebelumnya dalam arsip/sampah: dalam pengaturan perilaku, nonaktifkan *Tutup percakapan secara otomatis* dan pilih *Kunjungi percakapan selanjutnya/sebelumnya* pada *Ketika menutup percakapan*
* Menambahkan folder ke pesan masuk terpadu: tekan lama folder di daftar folder dan centang *Tampilkan di pesan masuk terpadu*
* Menambahkan folder di menu navigasi: tekan lama folder di daftar folder dan centang *Tampilkan di menu navigasi*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Menghapus pesan, meloncati tong sampah: dalam menu tiga titik di atas *Hapus* pesan teks atau alternatif lainnya, hapus pilihan folder sampah di pengaturan akun
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Menghapus folder: tekan lama folder di daftar folder, Ubah atribut, menu tiga titik, Hapus
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Kendala yang diketahui
@ -390,7 +390,7 @@ Operasi diproses hanya ketika ada koneksi ke servel surel atau tersingkronisasi
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Pastikan Anda menggunakan koneksi internet tepercaya (tidak di jaringan Wi-Fi publik, dll)
1. Buka layar pengaturan melalui menu navigasi (geser dari sisi kiri ke dalam)
1. Pada langkah 1 dan 2, ketuk * Kelola *, lalu ketuk akun dan identitas yang cacat
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Periksa / simpan akun dan identitas
1. Centang kotak di bawah pesan kesalahan dan simpan lagi
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,7 +14,7 @@ Se hai una domanda, controlla prima le domande frequenti qui sotto. In fondo puo
## Autorizzare account
Nella maggior parte dei casi, la configurazione rapida sarà in grado di identificare automaticamente la configurazione giusta.
Nella maggior parte dei casi, la configurazione rapida guidata sarà in grado di identificare la configurazione corretta.
Se la configurazione rapida fallisce, dovrai configurare manualmente un account (per ricevere email) e un'identità (per inviare email). Per farlo avrai bisogno degli indirizzi dei server IMAP e SMTP e dei numeri delle porte, di sapere se SSL/TLS o STARTTLS devono essere usati e conoscere il tuo nome utente (solitamente, ma non sempre, il tuo indirizzo email) e la password.
@ -43,21 +43,21 @@ Domande correlate:
## Come fare per ...?
* Cambiare il nome dell'account: Impostazioni, scorri fino al passo 1, clicca su Gestisci, clicca su account
* Cambia il nome dell'account: Impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Account, clicca Account
* Cambiare l'azione di scorrimento a sinistra/destra: Impostazioni, Comportamento della pagina relativo ai tab, Imposta azioni di scorrimento
* Cambia password: impostazioni, scorri allo step 1, clicca su Gestisci, clicca su Account, cambia password
* Impostare una firma: Impostazioni, scorri fino allo step 2, Gestisci, clicca su Identità, Modifica firma.
* Cambia password: impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Account, clicca account, cambia password
* Imposta una firma: Impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Identità, clicca identità, modifica firma.
* Aggiungere indirizzi CC e CCN: tocca l'icona persone alla fine dell'oggetto dell'email
* Andare al messaggio successivo/precedente all'archiviazione/eliminazione: nelle impostazioni di comportamento disattiva *Chiudi automaticamente le conversazioni* e seleziona *Vai alla conversazione precedente/successiva* sotto *Alla chiusura di una conversazione*
* Aggiungere una cartella nella casella di posta unificata: premi a lungo la cartella nell'elenco delle cartelle e spunta *Mostra nella casella di posta unificata*
* Aggiungere una cartella al menu di navigazione: premi a lungo la cartella nell'elenco delle cartelle e spunta *Mostra nel menu di navigazione*
* Caricare più messaggi: premi a lungo su una cartella nell'elenco delle cartelle, seleziona *Sincronizza più messaggi*
* Eliminare un messaggio, evitando il cestino: nel menu a 3 punti appena sopra il testo del messaggio *Elimina* o, in alternativa, deseleziona la cartella cestino nelle impostazioni dell'account
* Eliminare un account/identità: Impostazioni, scorri fino agli step 1/2, Gestisci, clicca su account/identità, menu a tre punti, Elimina
* Eliminare un account/identità: Impostazioni, clicca impostazioni manuali ed altre opzioni, clicca su account/identità, menu a tre punti, Elimina
* Eliminare una cartella: premi a lungo la cartella nell'elenco delle cartelle, Modifica le proprietà, menu a tre punti, Elimina
* Annullare l'invio: posta In uscita, tocca il messaggio, tocca l'icona Annulla
* Conservare i messaggi inviati nella posta in arrivo: [vedi queste domande frequenti](#user-content-faq142)
* Cambiare cartelle di sistema: Impostazioni, scorri fino allo step 1, Gestisci, clicca in fondo su account
* Cambia sistema cartelle: impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Account, clicca account in basso
* Impostazioni di esportazione/importazione: Impostazioni, menu di navigazione/menu hamburger
## Problemi noti
@ -390,7 +390,7 @@ Le operazioni sono elaborate solo quando esiste una connessione al server email
<br/>
*... Certificato di sicurezza non valido (Impossibile verificare l'identità del server) ...*
Questo può essere causato dall'uso di un nome host errato, quindi controllare prima il nome host nelle impostazioni avanzate di identità/account (fase di configurazione 1/2). Per favore consulta la documentazione del provider di posta elettronica sul nome host corretto.
Questo può essere causato dall'uso di un nome host errato, quindi controllare prima il nome host nelle impostazioni avanzate di identità/account (clicca Impostazione Manuale ed altre opzioni). Per favore consulta la documentazione del provider di posta elettronica sul nome host corretto.
Dovresti provare a risolvere ciò contattando il tuo provider o ottenendo un certificato di sicurezza valido perché i certificati di sicurezza non validi non sono sicuri e consente gli [attacchi man-in-the-middle](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). Se il denaro è un ostacolo, puoi ottenere dei certificati di sicurezza gratuiti da [Let's Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ In alternativa, puoi accettare la fingerprint dei certificati server non validi
1. Assicurati di star usando una connessione internet affidabile (nessuna rete Wi-Fi pubblica, etc)
1. Vai alla schermata di configurazione tramite il menu di navigazione (scorri verso l'interno dal lato sinistro)
1. Nella fase 1 e 2 tocca *Gestisci* e tocca il profilo e l'identità difettosi
1. Clicca Configurazione manuale ed altre opzioni, clicca Account/Identità e clicca l'account/l'Identità difettoso
1. Seleziona/salva il profilo e l'identità
1. Seleziona la casella sotto al messaggio di errore e salva di nuovo
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. Per usare una password dovrai configurar un profilo e un'identità tramite la configurazione manuale invece che tramite la procedura guidata rapida.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. Questo può essere fatto premendo a lungo un'identità nell'elenco delle identità (Impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Identità).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabilitare le ottimizzazioni della batteria (passaggio 3 della configurazione) riduce la possibilità che Android interromperà il servizio di sincronizzazione.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
L'errore *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Sei pregato di vedere [questo FAQ](#user-content-faq88) su come configurare un profilo di Yahoo.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verifica il tuo indirizzo email [qui](https://mail.google.com/mail/u/0/#settings/accounts) (dovrai usare un browser desktop)
* Cambia le impostazioni di identità come queste (configurazione, fase 2, tocca Gestisci, tocca identità):
* Cambia le impostazioni dell'identità in questo modo (Impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Identità, clicca identità):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
Nella configurazione troverai il pulsante *Gestione notifiche* per navigare direttamente alle impostazioni di notifica di Android per FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* comporre un nuovo messaggio a un contatto preferito
* configura profili, identità, etc
Ci sono scorciatoie disponibili per comporre un nuovo messaggio a un contatto preferito.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1175,7 +1172,7 @@ Short version: AES 256 bit
Long version:
* La chiave a 256 bit è generata con *PBKDF2WithHmacSHA1* usando un sale casuale sicuro a 128 bit e 65536 iterazioni
* La chiave di 256 bit è generata con *PBKDF2WithHmacSHA1* usando un salt casuale sicuro di 128 bit e 65536 iterazioni
* La cifra è *AES/CBC/PKCS5Padding*
<br/>
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[Su alcuni dispositivi](https://dontkillmyapp.com/) è necessario *disabilitare* le ottimizzazioni della batteria (configurazione, passaggio 3) per mantenere le connessioni ai server email aperti. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Nota che le ottimizzazioni della batteria devono essere disabilitate nel passaggio 3 della configurazione per mantenere la connessione.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1234,7 +1231,7 @@ If auto optimize in the receive settings is enabled, an account will automatical
* Dice '*Ancora qui*' entro 3 minuti
* Il server email non supporta i messaggi push
* L'intervallo di mantenimento in vita è inferiore a 12 minuti
* L'intervallo keep-alive è inferiore a 12 minuti
In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
L'elemento del menu di navigazione (hamburger) *Ordine cartelle* nella configurazione è utilizzabile per ordinare manualmente le cartelle.
<br/>
@ -1486,25 +1483,25 @@ For security reasons the files with the original message texts are not accessibl
<aname="faq60"></a>
**(60) Did you know ... ?**
* Sapevi che i messaggi stellati possono essere sincronizzati/mantenuti sempre? (abilitabile nelle impostazioni di ricezione)
* Sapevi che i messaggi stellati possono sempre essere sincronizzati/mantenuti? (abilitabile nelle impostazioni di ricezione)
* Sapevi che puoi premere a lungo l'icona 'scrivi messaggio' per andare alla cartella delle bozze?
* Sapevi che esiste un'opzione avanzata per contrassegnare i messaggi come letti quando sono spostati? (anche archiviare e cestinare è spostare)
* Sapevi che puoi selezionare il testo (o un indirizzo email) in ogni app sulle versioni recenti di Android e farle cercare a FairEmail?
* Sapevi che FairEmail ha una modalità tablet? Ruota il tuo dispositivo in modalità orizzontale e le conversazioni saranno aperte in una seconda colonna in caso di abbastanza spazio su schermo.
* Sapevi che puoi premere a lungo un modello di risposta per creare una bozza dal modello?
* Sapevi che puoi tenere premuto a lungo, trattenere e scorrere per selezionare un intervallo di messaggi?
* Sapevi che puoi provare a inviare i messaggi usando tira in basso per ricaricare nella casella della posta in uscita?
* Sapevi che puoi tenere premuto mentre scorri per selezionare un intervallo di messaggi?
* Sapevi che puoi provare a inviare i messaggi usando -scorri-il-dito-in-basso-per-aggironare nella casella della posta in uscita?
* Sapevi che puoi scorrere a sinistra o destra una conversazione per andare alla successiva o precedente?
* Sapevi che puoi toccare su un'immagine per vedere da dove verrà scaricata?
* Sapevi che puoi tenere premuto a lungo l'icona della cartella nella barra di azione per selezionare un profilo?
* Sapevi che puoi tenere premuto a lungo l'icona della stella nel thread della conversazione per impostare una stella colorata?
* Sapevi che puoi tenere premuto a lungo l'icona della cartella nella barra di azione per selezionare un account?
* Sapevi che puoi tenere premuto a lungo l'icona stella nel thread della conversazione per impostare una stella colorata?
* Sapevi che puoi aprire il pannello di navigazione scorrendo da sinistra, anche visualizzando una conversazione?
* Sapevi che puoi tenere premuto a lungo l'icona della persona per mostrare/nascondere i campi CC/BCC e ricordare lo stato di visibilità per la prossima volta?
* Sapevi che puoi inserire gli indirizzi email di un gruppo di contatti di Android tramite il menu di trabocco a tre puntini?
* Sapevi che puoi inserire gli indirizzi email di un gruppo di contatti di Android tramite il menu a scorrimento a tre puntini?
* Sapevi che se selezioni il testo e clicchi rispondi, solo il testo selezionato sarà citato?
* Sapevi che puoi tenere premuto a lungo le icone del cestino (sia nella barra di azione in fondo che nel messaggio) per eliminare permanentemente un messaggio o una conversazione? (versione 1.1368+)
* Sapevi che puoi tenere premuto a lungo l'azione di invio per mostrare la finestra di invio, anche se è disabilitata?
* Sapevi che puoi tenere premuto a lungo l'icona di schermo intero per mostrare solo il testo originale del messaggio?
* Did you know that you can long press the send action to show the send dialog, even if it was disabled?
* Did you know that you can long press the full screen icon to show the original message text only?
<br/>
@ -1530,7 +1527,7 @@ The following authentication methods are supported and used in this order:
SASL authentication methods, besides CRAM-MD5, are not supported because [JavaMail for Android](https://javaee.github.io/javamail/Android) does not support SASL authentication.
@ -1612,8 +1609,8 @@ The message list is automatically scrolled up when navigating from a new message
When navigation to a conversation one message will be expanded if:
* C'è solo un messaggio nella conversazione
* C'è esattamente un messaggio non letto nella conversazione
* There is just one message in the conversation
* There is exactly one unread message in the conversation
There is one exception: the message was not downloaded yet and the message is too large to download automatically on a metered (mobile) connection. You can set or disable the maximum message size on the 'connection' settings tab.
@ -1636,12 +1633,12 @@ You can disable a rule and you can stop processing other rules after a rule has
The following rule conditions are available:
* Mittente contiene
* Destinatario contiene
* Oggetto contiene
* Ha allegati
* Intestazione contiene
* Giorno/ora tra
* Sender contains
* Recipient contains
* Subject contains
* Has attachments
* Header contains
* Day/time between
All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character.
@ -1663,20 +1660,20 @@ Note that [dot all mode](https://developer.android.com/reference/java/util/regex
You can select one of these actions to apply to matching messages:
* Nessun'azione (utile per *non*)
* Segna come letto
* Segna come non letto
* Nascondi
* Sopprimi notifica
* Posticipa
* Aggiungi stella
* Imposta importanza (priorità locale)
* Aggiungi parola chiave
* Sposta
* Copia (Gmail: etichetta)
* Rispondi/inoltra (con modello)
* Sintesi vocale (mittente e oggetto)
* Automatizzazione (Tasker, etc.)
* No action (useful for *not*)
* Mark as read
* Mark as unread
* Hide
* Suppress notification
* Snooze
* Add star
* Set importance (local priority)
* Add keyword
* Move
* Copy (Gmail: label)
* Answer/forward (with template)
* Text-to-speech (sender and subject)
* Automation (Tasker, etc)
Rules are applied directly after the message header has been fetched, but before the message text has been downloaded, so it is not possible to apply conditions to the message text. Note that large message texts are downloaded on demand on a metered connection to save on data usage.
@ -1879,9 +1876,9 @@ By default only names and addresses to whom you send messages to will be recorde
An identity is available for sending a new message or replying or forwarding an existing message only if:
* l'identità è impostata per la sincronizzazione (invio messaggi)
* il profilo associato è impostato per la sincronizzazione (ricezione messaggi)
* il profilo associato ha una cartella delle bozze
* the identity is set to synchronize (send messages)
* the associated account is set to synchronize (receive messages)
* the associated account has a drafts folder
FairEmail will try to select the best identity based on the *to* address of the message replied to / being forwarded.
@ -1892,8 +1889,8 @@ FairEmail will try to select the best identity based on the *to* address of the
Please see [this FAQ](#user-content-faq111) about OAuth support.
@ -2028,11 +2025,11 @@ The IMAP settings are part of the (custom) account settings and the SMTP setting
About each four hours FairEmail runs a cleanup job that:
* Rimuove i testi dei messaggi vecchi
* Rimuove gli allegati dei messaggi vecchi
* Rimuove immagini di vecchi file
* Rimuove contatti locali vecchi
* Rimuove le vecchie voci del registro
* Removes old message texts
* Removes old attachment files
* Removes old image files
* Removes old local contacts
* Removes old log entries
Note that the cleanup job will only run when the synchronize service is active.
@ -2059,9 +2056,9 @@ A [Rich text](https://en.wikipedia.org/wiki/Formatted_text) or [Markdown](https:
You can synchronize Gmail categories by creating filters to label categorized messages:
* Crea un nuovo filtro tramite Gmail > Impostazioni (rotellina) > Filtri e Indirizzi Bloccati > Crea un nuovo filtro
* Inserisci una ricerca della categoria (vedi sotto) nel campo *Contiene le parole* e clicca *Crea filtro*
* Spunta *Applica l'etichetta* e selezionane una e clicca *Crea filtro*
* Create a new filter via Gmail > Settings (wheel) > Filters and Blocked Addresses > Create a new filter
* Enter a category search (see below) in the *Has the words* field and click *Create filter*
* Check *Apply the label* and select a label and click *Create filter*
Possible categories:
@ -2099,13 +2096,13 @@ Note that only [JPEG](https://en.wikipedia.org/wiki/JPEG) and [PNG](https://en.w
<aname="faq104"></a>
**(104) What do I need to know about error reporting?**
* Le segnalazioni degli errori aiuteranno a migliorare FairEmail
* La segnalazione degli errori è opzionale e su adesione
* La segnalazione degli errori può essere abilitata/disabilitata nelle impostazioni, sezione varie
* Error reports will help improve FairEmail
* Error reporting is optional and opt-in
* Error reporting can be enabled/disabled in the settings, section miscellaneous
* Le segnalazioni degli errori saranno inviate automaticamente e anonimamente a [Bugsnag](https://www.bugsnag.com/)
* Bugsnag per Android è [open-source](https://github.com/bugsnag/bugsnag-android)
* Vedi [qui](https://docs.bugsnag.com/platforms/android/automatically-captured-data/) quali dati saranno inviati in caso di errori
* Vedi [qui](https://docs.bugsnag.com/legal/privacy-policy/) la politica della privacy di Bugsnag
* Vedi [qui](https://docs.bugsnag.com/platforms/android/automatically-captured-data/) per sapere quali dati saranno inviati in caso di errori
* Vedi [qui](https://docs.bugsnag.com/legal/privacy-policy/) per conoscere la politica della privacy di Bugsnag
* Le segnalazioni di errori saranno inviate a *sessions.bugsnag.com:443* e *notify.bugsnag.com:443*
<br/>
@ -2171,8 +2168,8 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
~~You can solve this in two ways:~~
* ~~Passa alla versione ufficiale di FairEmail, vedi [qui](https://github.com/M66B/FairEmail/blob/master/README.md#downloads) le opzioni~~
* ~~Usa le password specifiche dell'app, vedi [questa FAQ](#user-content-faq6)~~
* ~~Passa alla versione ufficiale di FairEmail, vedi [qui](https://github.com/M66B/FairEmail/blob/master/README.md#downloads) per le opzioni~~
* ~~Usa le password specifiche dell'app, vedi [questo FAQ](#user-content-faq6)~~
~~Using *select account* in third party builds is not possible in recent versions anymore.~~ ~~In older versions this was possible, but it will now result in the error *UNREGISTERED_ON_API_CONSOLE*.~~
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Impostazioni > Configurazione manuale ed altre opzioni > Account > clicca account > clicca avanzato > Recupero parziale > deseleziona
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
Google manages all purchases, so as a developer I have little control over purchases. So, basically the only thing I can do, is give some advice:
* Assicurati di avere una connessione attiva e funzionante a internet
* Assicurati di essere connesso con il giusto profilo di Google e che non ci sia niente di sbagliato con il tuo profilo di Google
* Assicurati di aver installato FairEmail tramite il giusto profilo Google se hai diversi profili Google configurati sul tuo dispositivo
* Assicurati che l'app del Play Store sia aggiornata, sei pregato di [vedere qui](https://support.google.com/googleplay/answer/1050566?hl=en)
* Apri l'app del Play Store e attendi almeno un minuto per dargli tempo di sincronizzarsi con i server di Google
* Apri FairEmail e naviga alla schermata delle funzionalità pro per far controllare a FairEmail gli acquisti; talvolta aiuta toccare il pulsante *compra*
* Make sure you have an active, working internet connection
* Make sure you are logged in with the right Google account and that there is nothing wrong with your Google account
* Make sure you installed FairEmail via the right Google account if you configured multiple Google accounts on your device
* Make sure the Play store app is up to date, please [see here](https://support.google.com/googleplay/answer/1050566?hl=en)
* Open the Play store app and wait at least a minute to give it time to synchronize with the Google servers
* Open FairEmail and navigate to the pro features screen to let FairEmail check the purchases; sometimes it help to tap the *buy* button
You can also try to clear the cache of the Play store app via the Android apps settings. Restarting the device might be necessary to let the Play store recognize the purchase correctly.
Note that:
* Se ottieni *ITEM_ALREADY_OWNED*, l'app del Play Store potrebbe dover essere aggiornata, sei pregato di [vedere qui](https://support.google.com/googleplay/answer/1050566?hl=en)
* Gli acquisti sono archiviati nel cloud di Google e non sono mai perduti
* Non c'è limite di tempo sugli acquisti, quindi non scadono
* Google non espone i dettagli (nome, email, etc.) sugli acquirenti agli sviluppatori
* Un'app come FairEmail non può selezionare quale profilo Google usare
* Potrebbe volerci un po' fino alla sincronizzazione di un acquisto su un altro dispositivo dall'app del Play Store
* Gli acquisti del Play Store non sono utilizzabili senza il Play Store, il che non è anche consentito dalle regole del Play Store
* If you get *ITEM_ALREADY_OWNED*, the Play store app probably needs to be updated, please [see here](https://support.google.com/googleplay/answer/1050566?hl=en)
* Purchases are stored in the Google cloud and cannot get lost
* There is no time limit on purchases, so they cannot expire
* Google does not expose details (name, e-mail, etc) about buyers to developers
* An app like FairEmail cannot select which Google account to use
* It may take a while until the Play store app has synchronized a purchase to another device
* Play Store purchases cannot be used without the Play Store, which is also not allowed by Play Store rules
If you cannot solve the problem with the purchase, you will have to contact Google about it.
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
Nelle impostazioni dell'account (Impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Account, clicca Account) puoi abilitare *Lascia i messaggi eliminati sul server*.
*IMAP*
@ -2486,9 +2483,9 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Cartella: Lunga pressione sulla cartella nell'elenco delle cartelle > Modifica proprietà
* Account: Impostazioni > Configurazione manuale ed altre opzioni > Account > clicca account
* Identità: Impostazioni > Configurazione manuale ed altre opzioni > Identità > clicca identità
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2524,10 +2521,10 @@ In fact this Microsoft Exchange specific error is an incorrect error message cau
The error *User is authenticated but not connected* might occur if:
* I messaggi push sono abilitati per troppe cartelle: vedi [questa FAQ](#user-content-faq23) per ulteriori informazioni e una soluzione
* La password del profilo è stata cambiata: cambiarla in FairEmail dovrebbe risolvere il problema
* L'indirizzo email di un alias è usato come nome utente invece che come indirizzo email principale
* Uno schema di accesso scorretto è in uso per una casella di posta condivisa: lo schema corretto è *username@domain\SharedMailboxAlias*
* Push messages are enabled for too many folders: see [this FAQ](#user-content-faq23) for more information and a workaround
* The account password was changed: changing it in FairEmail too should fix the problem
* An alias email address is being used as username instead of the primary email address
* An incorrect login scheme is being used for a shared mailbox: the right scheme is *username@domain\SharedMailboxAlias*
The shared mailbox alias will mostly be the email address of the shared account, like this:
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Puoi risolvere questo problema selezionando manualmente la cartella delle bozze nelle impostazioni del profilo (Impostazione, Configurazione manuale ed altre opzioni, clicca in basso su Account). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,19 +2604,19 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Abilita *Notifiche separate* nelle impostazioni avanzate del profilo (Impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Account, clicca Account, clicca Avanzate)
* Premi a lungo l'account nell'elenco degli account (Impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Account) e seleziona *Modifica canale di notifica* per modificare il suono di notifica
Folder:
* Premi a lungo la cartella nell'elenco della cartella e seleziona *Crea canale di notifica*
* Premi a lungo la cartella nell'elenco della cartella e seleziona *Modifica canale di notifica* per cambiare il suono di notifica
* Long press the folder in the folder list and select *Create notification channel*
* Long press the folder in the folder list and select *Edit notification channel* to change the notification sound
Sender:
* Apri un messaggio dal mittente ed espandilo
* Espandi la sezione degli indirizzi toccando sulla freccia giù
* Tocca sull'icona della campanella per creare o modificare un canale di notifica e cambiare il suono di notifica
* Open a message from the sender and expand it
* Expand the addresses section by tapping on the down arrow
* Tap on the bell icon to create or edit a notification channel and to change the notification sound
The order of precendence is: sender sound, folder sound, account sound and default sound.
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. Ciò può essere cambiato nelle impostazioni avanzate dell'account: Impostazioni, clicca Configurazione manuale ed altre opzioni, clicca Account, clicca Account, clicca Avanzate.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -2677,9 +2674,9 @@ The unread message count widget shows the number of unread messages either for a
Tapping on the notification will synchronize all folders for which synchronization is enabled and will open:
* la schermata di avvio quando sono selezionati tutti i profili
* un elenco delle cartelle quando è selezionato un profilo specifico e quando le notifiche dei nuovi messaggi sono abilitate per cartelle multiple
* un elenco di messaggi quando un profilo specifico è stato selezionato e all'abilitazione per una cartella delle notifiche di nuovi messaggi
* the start screen when all accounts were selected
* a folder list when a specific account was selected and when new message notifications are enabled for multiple folders
* a list of messages when a specific account was selected and when new message notifications are enabled for one folder
<br/>
@ -2721,8 +2718,8 @@ You can define contact groups with the Android contacts app, please see [here](h
You might need to change [the Gmail IMAP settings](https://mail.google.com/mail/u/0/#settings/fwdandpop) on a desktop browser to make it work:
* Quando contrassegno un messaggio in IMAP come eliminato: Auto-Expunge off - Attendi che il client aggiorni il server.
* Quando un messaggio è contrassegnato come eliminato e cancellato dall'ultima cartella IMAP visibile: Elimina immediatamente il messaggio per sempre
* When I mark a message in IMAP as deleted: Auto-Expunge off - Wait for the client to update the server.
* When a message is marked as deleted and expunged from the last visible IMAP folder: Immediately delete the message forever
Note that archived messages can be deleted only by moving them to the trash folder first.
* [Audio Recorder versione 3.3.24+](https://play.google.com/store/apps/details?id=com.github.axet.audiorecorder) ([F-Droid](https://f-droid.org/packages/com.github.axet.audiorecorder/))
* [Audio Recorder version 3.3.24+](https://play.google.com/store/apps/details?id=com.github.axet.audiorecorder) ([F-Droid](https://f-droid.org/packages/com.github.axet.audiorecorder/))
To record voice notes, etc, the audio recorder needs to support [MediaStore.Audio.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
@ -2790,8 +2787,8 @@ Please see [here](https://disconnect.me/trackerprotection) for more information
After downloading the lists in the privacy settings, the lists can optionally be used:
* per avvisare sui collegamenti di monitoraggio all'apertura dei collegamenti
* per riconoscere le immagini di monitoraggio nei messaggi
* to warn about tracking links on opening links
* to recognize tracking images in messages
Tracking images will be disabled only if the corresponding main 'disable' option is enabled.
@ -2864,9 +2861,9 @@ Both conditions must be satisfied before a message will be moved.
Considering the defaults option values:
* Il 40% delle mele e il 30% delle banane sarebbe scartato perché la differenza del 25% è inferiore al minimo di 50%
* Il 15% delle mele e il 5% delle banane sarebbe scartato perché la probabilità per le mele è inferiore al minimo del 20%
* Il 50% delle mele e il 20% delle banane risulterebbe nella selezione delle mele
* Apples 40 % and bananas 30 % would be disregarded because the difference of 25 % is below the minimum of 50 %
* Apples 15 % and bananas 5 % would be disregarded because the probability for apples is below the minimum of 20 %
* Apples 50 % and bananas 20 % would result in selecting apples
Classification is optimized to use as little resources as possible, but will inevitably use some extra battery power.
@ -2899,10 +2896,10 @@ There is no support on building and developing things by yourself.
Requested features should:
* essere utilialla maggior parte delle persone
* non complicare l'uso di FairEmail
* adattarsi alla filosofia di FairEmail (orientate alla privacy, con un occhio alla sicurezza)
* conformarsi agli standard comuni (IMAP, SMTP, etc.)
* be usefulto most people
* not complicate the usage of FairEmail
* fit within the philosophy of FairEmail (privacy oriented, security minded)
* comply with common standards (IMAP, SMTP, etc)
Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long term feasible.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). この場合、SSL / TLSまたはSTARTTLSのどちらを使用するかに関わらず、IMAPおよびSMTPサーバーのアドレスとポート番号、そしてあなたのユーザー名（ほとんどの場合、あなたのメールアドレス）とあなたのパスワードが必要です。
*IMAP* とプロバイダ名を検索することで、適切なドキュメントをほぼ見つけることができます。
@ -43,21 +43,21 @@
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## 既知の問題
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
빠른 설정이 실패할 경우 수동으로 계정(이메일을 수신할 계정) 과 이메일을 보낼 계정을 설정해야 합니다. 이를 위해 SSL/TLS 또는 STARTLS를 사용해야 하는 경우 IMAP 및 SMTP 서버 주소와 포트 번호가 필요합니다. 사용자 이름(항상 이메일 주소는 아님) 과 암호를 입력해야 합니다.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). 이를 위해 SSL/TLS 또는 STARTLS를 사용해야 하는 경우 IMAP 및 SMTP 서버 주소와 포트 번호가 필요합니다. 사용자 이름(항상 이메일 주소는 아님) 과 암호를 입력해야 합니다.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Searching for *IMAP* and the name of the provider is mostly sufficient to find t
## 어떻게 하나요...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## 알려진 문제
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Heb je een vraag? Bekijk dan eerst de veelgestelde vragen! Staat jouw vraag er n
## Account autoriseren
In de meeste gevallen zal de snelle installatie automatisch de juiste configuratie identificeren.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Als de snelle installatie mislukt, moet u handmatig een account aanmaken (om e-mail tekunnen ontvangen) en een identiteit (om e-mail te kunnen verzenden) instellen. Hiervoor heb je de IMAP- en SMTP-serveradressen en poortnummers nodig, en moet je weten of SSL / TLS of STARTTLS moet worden gebruikt. en uw gebruikersnaam (meestal, maar niet altijd, uw e-mailadres) en uw wachtwoord. die je gebruikte bij je andere e-mail programma.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Hiervoor heb je de IMAP- en SMTP-serveradressen en poortnummers nodig, en moet je weten of SSL / TLS of STARTTLS moet worden gebruikt. en uw gebruikersnaam (meestal, maar niet altijd, uw e-mailadres) en uw wachtwoord. die je gebruikte bij je andere e-mail programma.
Zoeken naar * IMAP * en de naam van de provider, is meestal voldoende, om de juiste documentatie te vinden.
@ -43,21 +43,21 @@ Gerelateerde vragen:
## Hoe kan ik...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* CC- en BCC-adressen toevoegen: tik op het mensenpictogram aan het einde van het onderwerp
* Ga naar het volgende / vorige bericht bij archiveren / verwijderen: schakel in de gedragsinstellingen * Conversaties automatisch sluiten * uit en selecteer * Ga naar volgend / vorig gesprek * voor * Bij het sluiten van een gesprek *
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Bekende problemen
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Hvis du har spørsmål eller problemer, vennligst se om du finner svar blant de
## Autorisering av kontoer
I de fleste tilfeller vil hurtigoppsettet kunne identifisere riktig konfigurasjon automatisk.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Hvis hurtigoppsettet mislykkes, må du opprette en konto manuelt (for å motta e-post) og en identitet (for å sende e-post). For dette trenger du IMAP- og SMTP-tjeneradresser og portnumre (enten SSL/TLS eller STARTTLS skal brukes) og brukernavnet ditt (vanligvis e-postadressen din) og passordet ditt.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For dette trenger du IMAP- og SMTP-tjeneradresser og portnumre (enten SSL/TLS eller STARTTLS skal brukes) og brukernavnet ditt (vanligvis e-postadressen din) og passordet ditt.
Vanligvis holder det å søke på Internett etter *IMAP* etterfulgt av navnet på e-postleverandøren din for å finne nødvendig informasjon.
@ -43,21 +43,21 @@ Relaterte spørsmål:
## Hvordan..?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Legge til CC og BCC-adresser: trykk på ikonet helt til høyre i emnefeltet
* Gå til neste/forrige melding ved arkivering/sletting: deaktiver *Lukk samtaler automatisk * i Innstillinger > Oppførsel og velg ønsket handling under *Når du avslutter en samtale*
* Legge til en mappe i den enhetlige innboksen: trykk lenge på mappen i mappelisten og merk av for*Vis i enhetlig innboks*
* Legge til en mappe i navigasjonsmenyen: trykk lenge på mappen i listen og merk av for *Vis i navigasjonsmenyen*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Slette en melding uten å legge den i papirkurven: trykk på ikonet med tre horisontale prikker rett over meldingsteksten og trykk *Slett*. Alternativt kan du oppheve valg av papirkurv-mappen i kontoinnstillingene.
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Slette en mappe: trykk lenge på mappen i mappelisten, trykk Rediger egenskaper, deretter ikonet med tre prikker øverst til høyre, trykk Slett.
* Angre sending: Gå til Utboks, trykk på meldingen og deretter på angre-ikonet.
* Lagre sendte meldinger i innboksen: vennligst sjekk [OSS-siden](#user-content-faq142).
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Kjente problemer
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Hvis du har spørsmål eller problemer, vennligst se om du finner svar blant de
## Autorisering av kontoer
I de fleste tilfeller vil hurtigoppsettet kunne identifisere riktig konfigurasjon automatisk.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Hvis hurtigoppsettet mislykkes, må du opprette en konto manuelt (for å motta e-post) og en identitet (for å sende e-post). For dette trenger du IMAP- og SMTP-tjeneradresser og portnumre (enten SSL/TLS eller STARTTLS skal brukes) og brukernavnet ditt (vanligvis e-postadressen din) og passordet ditt.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For dette trenger du IMAP- og SMTP-tjeneradresser og portnumre (enten SSL/TLS eller STARTTLS skal brukes) og brukernavnet ditt (vanligvis e-postadressen din) og passordet ditt.
Vanligvis holder det å søke på Internett etter *IMAP* etterfulgt av navnet på e-postleverandøren din for å finne nødvendig informasjon.
@ -43,21 +43,21 @@ Relaterte spørsmål:
## Hvordan..?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Legge til CC og BCC-adresser: trykk på ikonet helt til høyre i emnefeltet
* Gå til neste/forrige melding ved arkivering/sletting: deaktiver *Lukk samtaler automatisk * i Innstillinger > Oppførsel og velg ønsket handling under *Når du avslutter en samtale*
* Legge til en mappe i den enhetlige innboksen: trykk lenge på mappen i mappelisten og merk av for*Vis i enhetlig innboks*
* Legge til en mappe i navigasjonsmenyen: trykk lenge på mappen i listen og merk av for *Vis i navigasjonsmenyen*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Slette en melding uten å legge den i papirkurven: trykk på ikonet med tre horisontale prikker rett over meldingsteksten og trykk *Slett*. Alternativt kan du oppheve valg av papirkurv-mappen i kontoinnstillingene.
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Slette en mappe: trykk lenge på mappen i mappelisten, trykk Rediger egenskaper, deretter ikonet med tre prikker øverst til høyre, trykk Slett.
* Angre sending: Gå til Utboks, trykk på meldingen og deretter på angre-ikonet.
* Lagre sendte meldinger i innboksen: vennligst sjekk [OSS-siden](#user-content-faq142).
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Kjente problemer
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Jeśli masz pytanie, najpierw sprawdź najczęściej zadawane pytania umieszczon
## Autoryzacja kont
W większości przypadków szybka konfiguracja będzie w stanie automatycznie zidentyfikować prawidłową konfigurację.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Jeśli szybka konfiguracja się nie powiedzie, musisz ręcznie skonfigurować konto (aby odbierać e-mail) i tożsamość (aby wysyłać e-mail). W tym celu potrzebujesz adresów serwera i numerów portów IMAP i SMTP, niezależnie od tego, czy należy użyć SSL/TLS, czy STARTTLS oraz swoją nazwę użytkownika (głównie, ale nie zawsze adres e-mail) i hasło.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). W tym celu potrzebujesz adresów serwera i numerów portów IMAP i SMTP, niezależnie od tego, czy należy użyć SSL/TLS, czy STARTTLS oraz swoją nazwę użytkownika (głównie, ale nie zawsze adres e-mail) i hasło.
Wyszukiwanie * IMAP * i nazwa dostawcy jest w większości wystarczające, aby znaleźć odpowiednią dokumentację.
@ -43,21 +43,21 @@ Powiązane pytania:
## W jaki sposób...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Dodanie adresów DW i UDW: dotknij ikony osób na końcu tematu
* Przejście do następnej/poprzedniej wiadomości dotyczącej archiwizowania/usuwania: w ustawieniach zachowania wyłącz * Automatycznie zamykaj konwersacje * i wybierz * Przejdź do następnej/poprzedniej rozmowy * dla * Po zamknięciu rozmowy *
* Dodanie folderu do wspólnej skrzynki odbiorczej: naciśnij długo folder na liście folderów i zaznacz * Pokaż we wspólnej skrzynce *
* Dodanie folderu do menu nawigacji: naciśnij długo folder na liście folderów i zaznacz * Pokaż w menu nawigacji *
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Usuwanie wiadomości, pomijając kosz: w menu z trzema kropkami tuż nad tekstem wiadomości * Usuń * lub alternatywnie usuń zaznaczenie folderu Kosz w ustawieniach konta
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Usunięcie folderu: długo naciśnij folder na liście folderów, Edytuj właściwości, menu trzech kropek, Usuń
* Przechowywanie wysyłanych wiadomości w skrzynce odbiorczej: [zobacz to FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Znane problemy
@ -390,7 +390,7 @@ Operacje są przetwarzane tylko wtedy, gdy istnieje połączenie z serwerem e-ma
<br/>
*... Nieprawidłowy certyfikat bezpieczeństwa (nie można zweryfikować tożsamości serwera) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Se você tiver alguma pergunta, verifique primeiro as perguntas mais frequentes
## Autorizando contas
Na maior parte dos casos, a configuração rápida conseguirá identificar automaticamente a configuração correta.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Se ela falhar, você precisará definir manualmente uma conta (para receber e-mails) e uma identidade (para enviar e-mails). Para isso, você precisará dos endereços de servidor IMAP e SMTP e dos números de porta, selecionar se deve utilizar SSL/TLS ou STARTTLS e por fim, seu nome de usuário (normalmente, mas não sempre, seu e-mail) e sua senha.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Para isso, você precisará dos endereços de servidor IMAP e SMTP e dos números de porta, selecionar se deve utilizar SSL/TLS ou STARTTLS e por fim, seu nome de usuário (normalmente, mas não sempre, seu e-mail) e sua senha.
Procurar por *IMAP* junto com o nome do provedor geralmente é suficiente para encontrar a documentação correta.
@ -43,21 +43,21 @@ Perguntas relacionadas:
## Como ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Adicionar endereços CC e BCC: toque no ícone de pessoas ao final do assunto
* Ir para a próxima/anterior mensagem no arquivo/excluídos: na configuração de comportamente desative *Fechar conversas automaticamente* e seleciona *Ir para a próxima/anterior mensagem* em *Ao fechar uma conversa*
* Adicionar uma pasta à caixa de entrada unificada: toque e segure a pasta na lista de pastas e marque *Mostrar na caixa de entrada unificada*
* Adicionar uma pasta ao menu de navegação: toque e segure a pasta na lista de pastas e marque *Mostrar no menu de navegação*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Deletar uma mensagem, sem enviar à lixeira: nos três pontos logo acima do texto da mensagem selecione, *Deletar* ou alternativamente, desmarque a lixeira nas configurações da conta
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Apagar uma pasta: toque e segure a pasta na lista de pastas, Editar propriedades, três pontos, Deletar
* Desfazer envio: Caixa de saída, toque na mensagem, toque no botão com ícone de desfazer
* Armazenas mensagens enviadas na caixa de entrada: por favor [veja esse FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Problemas conhecidos
@ -390,7 +390,7 @@ Operações são processadas somente quando há uma conexão com o servidor de e
<br/>
*... Certificado de segurança inválido (Não foi possível verificar a identidade do servidor) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ Se tiver alguma dúvida, verifique primeiro as perguntas mais frequentes abaixo.
## Autorizar contas
Na maioria dos casos, a configuração rápida será capaz de identificar automaticamente a configuração correcta.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Se a configuração rápida falhar, terá de configurar manualmente uma conta (para receber um email) e um perfil (para enviar um email). Para isso precisará dos endereços de servidor IMAP e SMTP e dos números das portas, quer sejam SSL/TLS ou STARTTLS e do seu nome de usuário (na maioria das vezes o seu endereço de email) e a sua palavra-passe.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Para isso precisará dos endereços de servidor IMAP e SMTP e dos números das portas, quer sejam SSL/TLS ou STARTTLS e do seu nome de usuário (na maioria das vezes o seu endereço de email) e a sua palavra-passe.
Procurar por *IMAP* e o nome do fornecedor é geralmente suficiente para encontrar a documentação correcta.
@ -43,21 +43,21 @@ Questões relacionadas:
## Como ...?
* Mudar o nome da conta: Configurações, deslize para o passo 1, seleccione Gerir, seleccione conta
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Mudar o deslize esquerda/direita: Configurações, seleccione comportamento da página, defina acções de deslizar
* Mudar palavra-passe: Configurações, deslize para o passo 1, seleccione Gerir, seleccione conta, mudar palavra-passe
* Definir assinatura: Configurações, deslize para o passo 2, seleccione Gerir, seleccione perfil, Editar assinatura.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Adicionar endereços CC e BCC: seleccione o ícone das pessoas no final do assunto
* Ir para mensagem seguinte/anterior no arquivar/excluir: nas configurações de comportamento desactive *Fechar conversações automaticamente* e seleccione *Ir para conversação seguinte/anterior* para *Fechar conversação*
* Adicionar pasta à caixa de entrada: mantenha pressionada a pasta na lista de pastas e marque *Mostrar na caixa de entrada*
* Adicionar ficheiro ao menu de navegação: mantenha pressionada a pasta na lista de pastas e marque *Mostrar no menu de navegação*
* Carregar mais mensagens: mantenha pressionada a pasta na lista de pasta, seleccione *Procurar mais mensagens*
* Apagar uma mensagem, ignorando o lixo: no menu de 3 pontos logo acima do texto da mensagem *Apagar* ou como alternativa, desconsiderar a pasta de lixo nas configurações de conta
* Apagar uma conta/perfil: Configurações, deslize até ao passo 1/2, seleccione Gerir, seleccione conta/perfil, menu de 3 pontos, apagar
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Apagar uma pasta: mantenha pressionada a pasta na lista de pastas, Editar propriedades, menu de 3 pontos, Apagar
* Cancelar envio: Caixa de saída, seleccione mensagem, seleccione botão de ícone cancelar
* Armazenar mensagens enviadas na caixa de entrada: por favor [verifique esta FAQ](#user-content-faq142)
* Alterar pastas do sistema: Configurações, deslize até ao passo 1, seleccione Gerir, seleccione conta, na parte inferior
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Exportar/importar configurações: menu de navegação/hamburguer
## Problemas conhecidos
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
В большинстве случаев, быстрая настройка сможет автоматически определить правильную конфигурацию.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
Если быстрая настройка не удалась, вам нужно вручную настроить учетную запись (чтобы получать электронную почту) и идентификатор (чтобы отправлять электронную почту). Для этого вам нужны адреса IMAP и SMTP-серверов и номера портов, следует использовать SSL/TLS или STARTTLS и ваше имя пользователя (в большинстве, но не всегда, ваш адрес электронной почты) и пароль.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). Для этого вам нужны адреса IMAP и SMTP-серверов и номера портов, следует использовать SSL/TLS или STARTTLS и ваше имя пользователя (в большинстве, но не всегда, ваш адрес электронной почты) и пароль.
Поиска *IMAP* и название провайдера в большинстве случаев достаточно для поиска необходимой документации.
@ -43,21 +43,21 @@
## Узнайте, как...
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Добавить адреса CC и BCC: нажмите на иконку человека в конце темы
* Перейти к следующему/предыдущему сообщению при архивации/удалении: в настройках поведения отключите *Автоматически закрывать диалоги* и выберите *Перейти к следующему/предыдущему диалогу* для *При закрытии диалога*
* Добавить папку в единый почтовый ящик: долгое нажатие на папку в списке и галочка *Показать в едином почтовом ящике*
* Добавьте папку в навигационное меню: долгое нажатие на папку в списке и установите флажок *Показать в меню навигации*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Удаление сообщение, минуя корзину: в меню "3 точки" над текстом сообщения *Удалить* или уберите папку "Корзина" в настройках учётной записи
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Удалить папку: долгое нажатие на папке в списке, Изменить свойства, меню трех точек, Удалить
* Отменить отправку: Исходящие, нажмите на сообщение, нажмите иконку отменить
* Сохранять отправленные сообщения в папке "Входящие": пожалуйста [смотрите этот FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Известные проблемы
@ -390,7 +390,7 @@ FairEmail будет хранить список адресов, от котор
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@ -14,9 +14,9 @@ If you have a question, please check the frequently asked questions below first.
## Authorizing accounts
In most cases, the quick setup will be able to automatically identify the correct configuration.
In most cases, the quick setup wizard will be able to automatically identify the correct configuration.
If the quick setup fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email). For this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be used and your username (mostly, but not always, your email address) and your password.
Searching for *IMAP* and the name of the provider is mostly sufficient to find the right documentation.
@ -43,21 +43,21 @@ Related questions:
## How to ...?
* Change the account name: Settings, scroll to step 1, tap Manage, tap account
* Change the account name: Settings, tap Manual setup and more options, tap Accounts, tap account
* Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions
* Change password: Settings, scroll to step 1, tap Manage, tap account, change password
* Set a signature: Settings, scroll to step 2, tap Manage, tap identity, Edit signature.
* Change password: Settings, tap Manual setup and more options, tap Accounts, tap account, change password
* Set a signature: Settings, tap Manual setup and more options, tap Identities, tap identity, Edit signature.
* Add CC and BCC addresses: tap the people's icon at the end of the subject
* Go to the next/previous message on archive/delete: in the behavior settings disable *Automatically close conversations* and select *Go to next/previous conversation* for *On closing a conversation*
* Add a folder to the unified inbox: long press the folder in the folder list and tick *Show in unified inbox*
* Add a folder to the navigation menu: long press the folder in the folder list and tick *Show in navigation menu*
* Load more messages: long press a folder in the folder list, select *Fetch more messages*
* Delete a message, skipping trash: in the 3-dots menu just above the message text *Delete* or alternatively, unselect the trash folder in the account settings
* Delete an account/identity: Settings, scroll to step 1/2, tap Manage, tap account/identity, three-dots menu, Delete
* Delete an account/identity: Settings, tap Manual setup and more options, tap Accounts/Identities, three-dots menu, Delete
* Delete a folder: long press the folder in the folder list, Edit properties, three-dots menu, Delete
* Undo send: Outbox, tap message, tap undo icon button
* Store sent messages in the inbox: please [see this FAQ](#user-content-faq142)
* Change system folders: Settings, scroll to step 1, tap Manage, tap account, at the bottom
* Change system folders: Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom
* Export/import settings: Settings, navigation/hamburger menu
## Known problems
@ -390,7 +390,7 @@ Operations are processed only when there is a connection to the email server or
<br/>
*... Invalid security certificate (Can't verify identity of server) ...*
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (setup step 1/2). Please see the documentation of the email provider about the right host name.
This can be caused by using an incorrect host name, so first double check the host name in the advanced identity/account settings (tap Manual setup and more options). Please see the documentation of the email provider about the right host name.
You should try to fix this by contacting your provider or by getting a valid security certificate because invalid security certificates are insecure and allow [man-in-the-middle attacks](https://en.wikipedia.org/wiki/Man-in-the-middle_attack). If money is an obstacle, you can get free security certificates from [Let’s Encrypt](https://letsencrypt.org).
@ -398,7 +398,7 @@ Alternatively, you can accept the fingerprint of invalid server certificates lik
1. Make sure you are using a trusted internet connection (no public Wi-Fi networks, etc)
1. Go to the setup screen via the navigation menu (swipe from the left side inwards)
1. In step 1 and 2 tap *Manage* and tap the faulty account and identity
1. Tap Manual setup and more options, tap Accounts/Identities and tap the faulty account and identity
1. Check/save the account and identity
1. Tick the checkbox below the error message and save again
@ -465,7 +465,7 @@ Some people ask:
If you use the Play store or GitHub version of FairEmail, you can use the quick setup wizard to easily setup a Gmail account and identity. The Gmail quick setup wizard is not available for third party builds, like the F-Droid build because Google approved the use of OAuth for official builds only.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via setup step 1 and 2 instead of via the quick setup wizard.
If you don't want to use an on-device Gmail account, you can either enable access for "less secure apps" and use your account password (not advised) or enable two factor authentication and use an app specific password. To use a password you'll need to set up an account and identity via the manual setup instead of via the quick setup wizard.
Please see [this FAQ](#user-content-faq111) on why only on-device accounts can be used.
@ -607,7 +607,7 @@ You'll need to install and configure [OpenKeychain](https://f-droid.org/en/packa
**Important**: the OpenKeychain app is known to (silently) crash when the calling app (FairEmail) is not authorized yet and is getting an existing public key. You can workaround this by trying to send a signed/encrypted message to a sender with an unknown public key.
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Setup, step 2, Manage).
**Important**: if the OpenKeychain app cannot find a key (anymore), you might need to reset a previously selected key. This can be done by long pressing an identity in the list of identities (Settings, tap Manual setup and more options, tap Identities).
**Important**: to let apps like FairEmail reliably connect to the OpenKeychain service to encrypt/decrypt messages, it might be necessary to disable battery optimizations for the OpenKeychain app.
@ -781,7 +781,7 @@ On some devices, where there are lots of applications competing for memory, Andr
Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information.
Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.
In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in [this FAQ](#user-content-faq123).
@ -857,7 +857,7 @@ There are general errors and errors specific to Gmail accounts (see below).
<aname="authfailed"></a>
The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.
The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993).
@ -927,7 +927,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
If you want to use the Gmail SMTP server to workaround a too strict outgoing spam filter or to improve delivery of messages:
* Verify your email address [here](https://mail.google.com/mail/u/0/#settings/accounts) (you'll need to use a desktop browser for this)
* Change the identity settings like this (setup, step 2, tap Manage, tap identity):
* Change the identity settings like this (Settings, tap Manual setup and more options, tap Identities, tap identity):
@ -1040,7 +1040,7 @@ Note that downloading external images from a remote server can be used to record
<aname="faq28"></a>
**(28) How can I manage status bar notifications?**
In the setup you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
In the notification settings you'll find a button *Manage notifications* to directly navigate to the Android notifications settings for FairEmail.
On Android 8.0 Oreo and later you can manage the properties of the individual notification channels, for example to set a specific notification sound or to show notifications on the lock screen.
@ -1082,10 +1082,7 @@ Quick settings require Android 7.0 Nougat or later. The usage of settings tiles
<aname="faq31"></a>
**(31) How can I use the provided shortcuts?**
There are shortcuts available to:
* compose a new message to a favorite contact
* setup accounts, identities, etc
There are shortcuts available to compose a new message to a favorite contact.
Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@ -1204,7 +1201,7 @@ If you are comparing the battery usage of FairEmail with another email client, p
Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. Also, some email servers prematurely terminate idle connections, while [the standard](https://tools.ietf.org/html/rfc2177) says that an idle connection should be kept open for 29 minutes. In these cases you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remote messages are expensive operations.
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
[On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 3) to keep connections to email servers open. In fact, leaving battery optimizations enabled can result in extra battery usage for all devices, even though this sounds contradictory!
Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting.
@ -1222,7 +1219,7 @@ FairEmail will by default synchronize the folder list on each connection. Since
FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive.
Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 3 to reliably keep connections alive.
Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings.
@ -1387,7 +1384,7 @@ You can synchronize more or even all messages by long pressing a folder (inbox)
Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*.
The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders.
The navigation (hamburger) menu item *Order folders* in the settings can be used to manually order the folders.
<br/>
@ -2183,7 +2180,7 @@ Some email clients use IMAP keywords for colors. However, not all servers suppor
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software. Older Microsoft Exchange software is known to cause this problem. Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings:
Settings > scroll to step 1 > tap Manage > tap account > tap advanced > Partial fetch > uncheck
Settings > Manual setup and more options > Accounts > tap account > tap advanced > Partial fetch > uncheck
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
@ -2218,7 +2215,7 @@ Using your own (custom) domain name, which is supported by most email providers,
<aname="faq113"></a>
**(113) How does biometric authentication work?**
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the settings screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen.
Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37).
@ -2229,7 +2226,7 @@ Biometric authentication is a pro feature.
<aname="faq114"></a>
**(114) Can you add an import for the settings of other email apps?**
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup wizard is simple, so it is not really worth the effort.
<br/>
@ -2458,7 +2455,7 @@ Note that the desciption of FairEmail starts with the remark that non-standard p
*POP3*
In the account settings (Settings, scroll to step 1, tap Manage, tap account) you can enable *Leave deleted messages on server*.
In the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account) you can enable *Leave deleted messages on server*.
*IMAP*
@ -2486,8 +2483,8 @@ Similarly, drafts are shown in conversations to find them back in the context wh
Deleting an account/identity/folder is a little bit hidden to prevent accidents.
* Account: Settings > scroll to step 1 > tap Manage > tap account
* Identity: Settings > scroll to step 2 > tap Manage > tap identity
* Account: Settings > Manual setup and more options > Accounts > tap account
* Identity: Settings > Manual setup and more options > Identities > tap identity
* Folder: Long press the folder in the folder list > Edit properties
In the three-dots overflow menu at the top right there is an item to delete the account/identity/folder.
@ -2553,7 +2550,7 @@ Displaying strange characters is almost always caused by specifying no or an inv
To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all.
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, scroll to step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
You can fix this problem by manually selecting the drafts folder in the account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu).
Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder.
@ -2607,8 +2604,8 @@ Voice notes will automatically be attached.
Account:
* Enable *Separate notifications* in the advanced account settings (Settings, scroll to step 1, tap Manage, tap account, tap Advanced)
* Long press the account in the account list (Settings, scroll to step 1, tap Manage) and select *Edit notification channel* to change the notification sound
* Enable *Separate notifications* in the advanced account settings (Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced)
* Long press the account in the account list (Settings, tap Manual setup and more options, tap Accounts) and select *Edit notification channel* to change the notification sound
Folder:
@ -2634,7 +2631,7 @@ Since the sent date/time is optional and can be manipulated by the sender, FairE
Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, scroll to step 1, tap Manage, tap account, tap Advanced.
In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Settings, tap Manual setup and more options, tap Accounts, tap account, tap Advanced.
This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
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