From ef0a5e22031b1ddfb1b28bd4b781bfdc52b6496a Mon Sep 17 00:00:00 2001 From: M66B Date: Fri, 1 Sep 2023 10:09:55 +0200 Subject: [PATCH] Added FAQ --- FAQ.md | 13 +++++++++++++ index.html | 6 ++++++ 2 files changed, 19 insertions(+) diff --git a/FAQ.md b/FAQ.md index 24b745ff5e..2021a25fd4 100644 --- a/FAQ.md +++ b/FAQ.md @@ -395,6 +395,7 @@ Anything on this list is in random order and *might* be added in the near future * [(192) How can I resolve 'Couldn't connect to host, port: ...; timeout ...;' ?](#faq192) * [(193) How can I import Outlook contacts?](#faq193) * [(194) How can I set up automatic deletion of old messages?](#faq194) +* [(195) Why are all messages in the archive folder of Gmail?](#faq195) [I have another question.](#get-support) @@ -5451,6 +5452,18 @@ You can also pull down the messages list of any folder to sync it, and repeat th
+ +**(195) Why are all messages in the archive folder of Gmail?** + +The Gmail server stores all messages, except the messages in the draft, sent, trash and spam messages folder in the all messages' folder (=archive folder). +FairEmail is an email client, which basically displays what is on the email server, and therefore it will show these messages too. + +To be clear: FairEmail does not store the messages in the archive folder, unless you explicitly archive a message. + +This has advantages, though, because it makes searching in all messages easier. + +
+

Get support

🌎 [Google Translate](https://translate.google.com/translate?sl=en&u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23get-support) diff --git a/index.html b/index.html index 70e7697201..bc36bcbe74 100644 --- a/index.html +++ b/index.html @@ -373,6 +373,7 @@
  • (192) How can I resolve ‘Couldn’t connect to host, port: …; timeout …;’ ?
  • (193) How can I import Outlook contacts?
  • (194) How can I set up automatic deletion of old messages?
    • +
  • (195) Why are all messages in the archive folder of Gmail?

    • I have another question.

    (1) Which permissions are needed and why?

    @@ -2698,6 +2699,11 @@ adb install /path/to/FairEmail-xxx.apk

    Note that it isn’t a good idea to automatically delete recent messages, especially not for the spam folder because there might be legitimate messages in the spam folder. There is a button or menu item (depending on the screen size) in the top action bar/menu of the trash and spam folder to empty the folder. This way there is at least a visual check.

    Auto deletion will be done on a full sync only. For the inboxes, you can use Force sync in the three-dots overflow menu of the start screen. For other folders, you can long press the folder in the folder list of the account (not the navigation menu), and select Synchronize now in the pop-up menu. You can also pull down the messages list of any folder to sync it, and repeat this again within 30 seconds for a full sync.


    +

    (195) Why are all messages in the archive folder of Gmail?

    +

    The Gmail server stores all messages, except the messages in the draft, sent, trash and spam messages folder in the all messages’ folder (=archive folder). FairEmail is an email client, which basically displays what is on the email server, and therefore it will show these messages too.

    +

    To be clear: FairEmail does not store the messages in the archive folder, unless you explicitly archive a message.

    +

    This has advantages, though, because it makes searching in all messages easier.

    +


    Get support