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@ -304,6 +304,7 @@ Fonts, sizes, colors, etc should be material design whenever possible.
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* [(167) How can I use DeepL?](#user-content-faq167)
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* [(168) What is a spam block list?](#user-content-faq168)
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* [(169) Why does the app not start automatically?](#user-content-faq169)
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* [(170) Why can't folders be created with POP3?](#user-content-faq170)
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[I have another question.](#user-content-support)
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@ -3783,6 +3784,23 @@ So, if the app isn't started automatically, please check the Android settings.
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For example for Huawei/EMUI, please [see here](https://dontkillmyapp.com/huawei) for a guide.
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<br>
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<a name="faq170"></a>
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**(170) Why can't folders be created with POP3?**
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The POP3 protocol has commands to download and delete messages from the inbox only.
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There are no commands to access any other folder.
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Creating a local folder only and storing messages on your device only is a bad idea
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because losing or breaking your device would mean losing your messages.
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Therefore this isn't supportable.
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Please note that FairEmail doesn't store a copy of your messages in the cloud for privacy reasons.
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If you want to store messages in folders, please use IMAP,
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so that there is always a copy of the messages on the email server.
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<br />
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<h2><a name="get-support"></a>Get support</h2>
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