From ca82b97ca1f9a41d7addd81e6e2ed6ea99d5714a Mon Sep 17 00:00:00 2001 From: Marcel Bokhorst Date: Mon, 22 Jul 2024 16:08:28 +0200 Subject: [PATCH] Updated FAQ --- FAQ.md | 3 +++ index.html | 16 ++++------------ 2 files changed, 7 insertions(+), 12 deletions(-) diff --git a/FAQ.md b/FAQ.md index 91b39fdf32..fcfaf8607d 100644 --- a/FAQ.md +++ b/FAQ.md @@ -1784,6 +1784,9 @@ FairEmail does not request storage permissions, so this framework is required to No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to *all* files. Moreover, recent Android versions disallow access to all files for apps, except, under specific conditions, for file managers. +To resolve this problem, the system component Google Play Services may need to be updated. +Please [see here](https://support.google.com/googleplay/answer/9037938?hl=en) on how. + The storage access framework is provided by the package *com.android.documentsui*, which is visible as *Files* app on some Android versions (notably OxygenOS). diff --git a/index.html b/index.html index ee0e61629b..50807b43a1 100644 --- a/index.html +++ b/index.html @@ -8,19 +8,10 @@ @@ -1089,6 +1080,7 @@ Visit https://aka.ms/smtp_auth_disabled for more information.

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When a menu item to select/open/save a file is disabled (dimmed) or when you get the message Storage access framework not available, the storage access framework, a standard Android component, is probably not present. This might be because your custom ROM does not include it or because it was actively removed (debloated). Note that this will result in similar problems in other apps too.

FairEmail does not request storage permissions, so this framework is required to select files and folders. No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to all files. Moreover, recent Android versions disallow access to all files for apps, except, under specific conditions, for file managers.

+

To resolve this problem, the system component Google Play Services may need to be updated. Please see here on how.

The storage access framework is provided by the package com.android.documentsui, which is visible as Files app on some Android versions (notably OxygenOS).

You can enable the storage access framework (again) with this adb command:

pm install -k --user 0 com.android.documentsui