diff --git a/FAQ.md b/FAQ.md
index 7beae8db8a..c4f9dab51e 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -605,7 +605,9 @@ After enabling two factor authentication there will be this error message:
 
 *[ALERT] Application-specific password required: https://support.google.com/mail/accounts/answer/185833 (Failure)*
 
-The error message "*Authentication failed - Invalid credentials*" or *Token refresh required* means that the Android account manager was not able to refresh the access token.
+The error message "*Authentication failed - Invalid credentials*" or *Token refresh required* means that the Android account manager was not able to refresh the access token,
+or that getting an access token was not allowed, for example because this wasn't enabled in *Family Link*
+(please [see here](https://www.androidpolice.com/2021/06/10/google-accounts-for-kids-can-now-finally-sign-into-third-party-apps/) about how to grant access).
 A common cause for this problem is using a VPN, a firewall app or an ad blocker which blocks internet access for the Android account manager.
 You can workaround this issue by using an app password.
 Please [see here](#user-content-howto) about how you can delete the account configured with the quick setup wizard.