From 62b96a9c4800753325f919dc8d3ee079e45a957b Mon Sep 17 00:00:00 2001 From: M66B Date: Fri, 9 Oct 2020 09:42:25 +0200 Subject: [PATCH] Crowdin sync --- app/src/main/res/values-cs-rCZ/strings.xml | 4 + app/src/main/res/values-de-rAT/strings.xml | 1 + app/src/main/res/values-de-rDE/strings.xml | 1 + app/src/main/res/values-de-rLI/strings.xml | 1 + app/src/main/res/values-el-rGR/strings.xml | 1 + app/src/main/res/values-es-rES/strings.xml | 1 + app/src/main/res/values-fr-rCA/strings.xml | 3 +- app/src/main/res/values-fr-rFR/strings.xml | 1 + app/src/main/res/values-it-rIT/strings.xml | 13 + app/src/main/res/values-nl-rNL/strings.xml | 1 + app/src/main/res/values-pl-rPL/strings.xml | 3 +- app/src/main/res/values-ru-rRU/strings.xml | 11 +- app/src/main/res/values-sv-rSE/strings.xml | 1 + app/src/main/res/values-zh-rCN/strings.xml | 1 + docs/FAQ-af-rZA.md | 4 +- docs/FAQ-ar-rBH.md | 8 +- docs/FAQ-ar-rEG.md | 8 +- docs/FAQ-ar-rYE.md | 8 +- docs/FAQ-az-rAZ.md | 4 +- docs/FAQ-bg-rBG.md | 4 +- docs/FAQ-bn-rBD.md | 4 +- docs/FAQ-bn-rIN.md | 4 +- docs/FAQ-ca-rES.md | 4 +- docs/FAQ-cs-rCZ.md | 4 +- docs/FAQ-da-rDK.md | 6 +- docs/FAQ-de-rAT.md | 46 +-- docs/FAQ-de-rDE.md | 46 +-- docs/FAQ-de-rLI.md | 46 +-- docs/FAQ-el-rGR.md | 4 +- docs/FAQ-en-rGB.md | 8 +- docs/FAQ-es-rES.md | 108 +++--- docs/FAQ-eu-rES.md | 4 +- docs/FAQ-fa-rIR.md | 4 +- docs/FAQ-fi-rFI.md | 4 +- docs/FAQ-fr-rCA.md | 4 +- docs/FAQ-fr-rFR.md | 4 +- docs/FAQ-fy-rNL.md | 4 +- docs/FAQ-gl-rES.md | 4 +- docs/FAQ-hi-rIN.md | 8 +- docs/FAQ-hr-rHR.md | 8 +- docs/FAQ-hu-rHU.md | 4 +- docs/FAQ-in-rID.md | 8 +- docs/FAQ-it-rIT.md | 4 +- docs/FAQ-iw-rIL.md | 8 +- docs/FAQ-ja-rJP.md | 8 +- docs/FAQ-kk-rKZ.md | 8 +- docs/FAQ-ko-rKR.md | 8 +- docs/FAQ-lt-rLT.md | 8 +- docs/FAQ-nl-rNL.md | 4 +- docs/FAQ-nn-rNO.md | 4 +- docs/FAQ-no-rNO.md | 8 +- docs/FAQ-pl-rPL.md | 4 +- docs/FAQ-pt-rBR.md | 4 +- docs/FAQ-pt-rPT.md | 4 +- docs/FAQ-ro-rRO.md | 4 +- docs/FAQ-ru-rRU.md | 4 +- docs/FAQ-sk-rSK.md | 4 +- docs/FAQ-sl-rSI.md | 8 +- docs/FAQ-sr-rSP.md | 8 +- docs/FAQ-sv-rSE.md | 4 +- docs/FAQ-tr-rTR.md | 4 +- docs/FAQ-uk-rUA.md | 8 +- docs/FAQ-vi-rVN.md | 4 +- docs/FAQ-zh-rCN.md | 382 +++++++++++---------- docs/FAQ-zh-rTW.md | 4 +- 65 files changed, 539 insertions(+), 382 deletions(-) diff --git a/app/src/main/res/values-cs-rCZ/strings.xml b/app/src/main/res/values-cs-rCZ/strings.xml index 41a6e47aa5..6773acccc5 100644 --- a/app/src/main/res/values-cs-rCZ/strings.xml +++ b/app/src/main/res/values-cs-rCZ/strings.xml @@ -276,6 +276,7 @@ Řadit navrhované adresy dle četnosti použití Výchozí písmo Při odpovídání nebo přeposílání přidat do předmětu pouze jednu předponu + Vložit vodorovnou čáru před hlavičku odpovědi/přeposlání Použít rozšířenou hlavičku odpovědi/přeposlání Citovat text odpovědi Upravit velikost obrázků v textu odpovědi @@ -334,6 +335,7 @@ Zobrazit předmět nad odesílatelem Zobrazit předmět kurzívou Zestručnit předmět v případě potřeby + Barva zvýraznění Zobrazit klíčová slova v hlavičce zprávy Zobrazit Gmail štítky v hlavičce zprávy Zobrazit hvězdičky @@ -491,6 +493,7 @@ Zprávy jsou seskupovány podle data, pouze pokud jsou řazeny dle času Zda volba funguje, závisí na verzi a variantě Androidu Seskupit související zprávy + Pro zvýrazňování bude použita sekundární barva motivu Může dojít k ohrožení soukromí Při vypnutí se zobrazí pouze jména, budou-li k dispozici K dispozici pouze pokud byl stažen text zprávy @@ -896,6 +899,7 @@ Zpráva je prázdná příloha,přílohy,příloze,přílohu,přiložené,přiloženém,přiložený,přiložená,připojené,připojeném,připojený,připojená Měl jste v úmyslu přidat přílohu? + Veškeré formátování bude ztraceno Zpráva (%1$s) je větší než limit serveru (%2$s) Nebyly staženy všechny přílohy Toto dialogové okno může být znovu zapnuto v menu s třemi tečkami horní liště akcí diff --git a/app/src/main/res/values-de-rAT/strings.xml b/app/src/main/res/values-de-rAT/strings.xml index b2c601d0e3..11c8cdbfd3 100644 --- a/app/src/main/res/values-de-rAT/strings.xml +++ b/app/src/main/res/values-de-rAT/strings.xml @@ -877,6 +877,7 @@ Protokolle, die dem Standard nicht entsprechen, wie „Microsoft Exchange Web Se Nachricht ist leer angehängt,Anhang,Anhänge,beigefügt,Anlage,Anlagen,anbei Beabsichtigen Sie einen Anhang hinzuzufügen? + Alle Formatierungen gehen verloren Nachricht (%1$s) größer als Serverbegrenzung (%2$s) Nicht alle Dateianhänge wurden heruntergeladen Dieser Dialog kann über das Drei-Punkte-Menü (⋮) in der oberen Aktionsleiste wieder aktiviert werden diff --git a/app/src/main/res/values-de-rDE/strings.xml b/app/src/main/res/values-de-rDE/strings.xml index b2c601d0e3..11c8cdbfd3 100644 --- a/app/src/main/res/values-de-rDE/strings.xml +++ b/app/src/main/res/values-de-rDE/strings.xml @@ -877,6 +877,7 @@ Protokolle, die dem Standard nicht entsprechen, wie „Microsoft Exchange Web Se Nachricht ist leer angehängt,Anhang,Anhänge,beigefügt,Anlage,Anlagen,anbei Beabsichtigen Sie einen Anhang hinzuzufügen? + Alle Formatierungen gehen verloren Nachricht (%1$s) größer als Serverbegrenzung (%2$s) Nicht alle Dateianhänge wurden heruntergeladen Dieser Dialog kann über das Drei-Punkte-Menü (⋮) in der oberen Aktionsleiste wieder aktiviert werden diff --git a/app/src/main/res/values-de-rLI/strings.xml b/app/src/main/res/values-de-rLI/strings.xml index b2c601d0e3..11c8cdbfd3 100644 --- a/app/src/main/res/values-de-rLI/strings.xml +++ b/app/src/main/res/values-de-rLI/strings.xml @@ -877,6 +877,7 @@ Protokolle, die dem Standard nicht entsprechen, wie „Microsoft Exchange Web Se Nachricht ist leer angehängt,Anhang,Anhänge,beigefügt,Anlage,Anlagen,anbei Beabsichtigen Sie einen Anhang hinzuzufügen? + Alle Formatierungen gehen verloren Nachricht (%1$s) größer als Serverbegrenzung (%2$s) Nicht alle Dateianhänge wurden heruntergeladen Dieser Dialog kann über das Drei-Punkte-Menü (⋮) in der oberen Aktionsleiste wieder aktiviert werden diff --git a/app/src/main/res/values-el-rGR/strings.xml b/app/src/main/res/values-el-rGR/strings.xml index 621566779d..b9d5ae2e94 100644 --- a/app/src/main/res/values-el-rGR/strings.xml +++ b/app/src/main/res/values-el-rGR/strings.xml @@ -871,6 +871,7 @@ Το μήνυμα είναι κενό συνημμένο, συνημμένα, επισυνάπτω, επισυνάπτεται, επισυνάπονται, έγγραφο, έγγραφα, αρχείο, αρχεία, έντυπο, έντυπα, δικαιολογητικό, δικαιολογητικά, πιστοποιητικό, πιστοποιητικά, βιογραφικό, συνοδευτική επιστολή Θα θέλατε να προσθέσετε ένα συνημμένο; + Όλη η μορφοποίηση θα χαθεί Μήνυμα (%1$s) πιο μεγάλο από το όριο του διακομιστή (%2$s) Δεν έχουν κατέβει όλα τα συνημμένα Ο διάλογος αυτός μπορεί να ενεργοποιηθεί πάλι από το μενού με τις τρεις τελείες στην πάνω γραμμή ενεργειών diff --git a/app/src/main/res/values-es-rES/strings.xml b/app/src/main/res/values-es-rES/strings.xml index 312080a6b5..7e33bddc91 100644 --- a/app/src/main/res/values-es-rES/strings.xml +++ b/app/src/main/res/values-es-rES/strings.xml @@ -878,6 +878,7 @@ El mensaje está vacío adjunto,adjunta,adjuntos,incluido,incluida,adjuntas ¿Tuvo la intención de añadir un archivo adjunto? + Todo el formato se perderá Mensaje (%1$s) más grande que el límite del servidor (%2$s) No todos los adjuntos fueron descargados Este diálogo se puede activar de nuevo a través del menú de tres puntos en la barra de acción superior diff --git a/app/src/main/res/values-fr-rCA/strings.xml b/app/src/main/res/values-fr-rCA/strings.xml index 7e76c13a3d..1b0c315286 100644 --- a/app/src/main/res/values-fr-rCA/strings.xml +++ b/app/src/main/res/values-fr-rCA/strings.xml @@ -503,7 +503,7 @@ Activer ceci améliore les performances de la recherche mais augmente également l’utilisation de la pile et de l’espace de stockage Ceci va redémarrer l’application Liste des fonctionnalités expérimentales actuelles - Ceci augmentera considérablement l\'utilisation de la batterie et de l\'espace de stockage ! + Ceci augmentera considérablement l\'utilisation de la pile et de l\'espace de stockage! Activer la journalisation supplémentaire et afficher d\'affreuses informations de débogage en différents endroits Lors du nettoyage manuel, ceci supprimera les pièces jointes des messages qui ne sont plus synchronisés Ceci supprimera tous les fichiers temporaires @@ -877,6 +877,7 @@ Le message est vide joint,jointe,joints,jointes,ci-joint,ci-jointe,ci-joints,ci-jointes,attaché,attachés,attachée,attachées,lettre de motivation,cv Aviez-vous l’intention d’ajouter une pièce jointe? + Tout le formatage sera supprimé Message (%1$s) plus grand que la limite du serveur (%2$s) Les pièces jointes ne sont pas toutes téléchargées Cette boîte de dialogue peut être réactivée via le menu à trois points de la barre d’action supérieure diff --git a/app/src/main/res/values-fr-rFR/strings.xml b/app/src/main/res/values-fr-rFR/strings.xml index 0115ba8e41..b64511383e 100644 --- a/app/src/main/res/values-fr-rFR/strings.xml +++ b/app/src/main/res/values-fr-rFR/strings.xml @@ -877,6 +877,7 @@ Le message est vide joint,jointe,joints,jointes,ci-joint,ci-jointe,ci-joints,ci-jointes,attaché,attachés,attachée,attachées,lettre de motivation,cv Aviez-vous l’intention d’ajouter une pièce jointe ? + Tout le formatage sera supprimé Message (%1$s) plus grand que la limite du serveur (%2$s) Les pièces jointes n’ont pas toutes été téléchargées Cette boîte de dialogue peut être réactivée via le menu à trois points de la barre d’action supérieure diff --git a/app/src/main/res/values-it-rIT/strings.xml b/app/src/main/res/values-it-rIT/strings.xml index 240d6107b3..56771069f0 100644 --- a/app/src/main/res/values-it-rIT/strings.xml +++ b/app/src/main/res/values-it-rIT/strings.xml @@ -254,6 +254,7 @@ Ordina gli indirizzi suggeriti in base alla frequenza d\'uso Tipo di carattere predefinito Prefissa l\'oggetto solo una volta per rispondere o inoltrare + Inserisci una riga orizzontale prima di un\'intestazione rispondi/inoltra Usa intestazione estesa di risposta/inoltro Cita il testo nella risposta Ridimensiona le immagini nel testo di risposta @@ -312,6 +313,7 @@ Mostra oggetto sopra il mittente Mostra soggetto in corsivo Quando necessario, accorcia l\'oggetto + Colore di evidenziazione Mostra parole chiave nell\'intestazione del messaggio Mostra le etichette Gmail nell\'intestazione del messaggio Mostra stelle @@ -426,12 +428,15 @@ Rileva lingua testo messaggio Crea indice di ricerca %1$d / %2$d messaggi indicizzati (%3$s) + Lingua + Sistema Controlla periodicamente se FairEmail è ancora attiva Ottimizza automaticamente Controlla aggiornamenti Prova le funzionalità sperimentali Limita l\'accesso alla banca dati parallela Invia rapporti di errore + Registrazione del protocollo Modalità debug Elimina allegati dei vecchi messaggi Pulizia @@ -466,6 +471,7 @@ I messaggi sono raggruppati per data solo se sono ordinati cronologicamente Se funziona dipende dalla versione e variante di Android Messaggi di gruppo relazionati a vicenda + Il colore principale del tema sarà usato per l\'evidenziazione Potrebbe esserci un rischio per la privacy Quando disabilitati saranno mostrati solo i nomi quando disponibili Disponibile solo quando è stato scaricato il testo del messaggio @@ -497,6 +503,8 @@ Abilitando questa opzione migliora le prestazioni di ricerca, ma aumenta anche l\'utilizzo dello spazio di batteria e archiviazione Questo riavvierà l\'app Elenco delle attuali funzionalità sperimentali + Questo aumenterà significativamente l\'utilizzo della batteria e dello spazio di archiviazione! + Abilita la registrazione extra e mostra informazioni di debug brutte in vari luoghi Questo rimuoverà gli allegati dai messaggi che non sono più sincronizzati durante la pulizia manuale Questo cancellerà tutti i file temporanei Mai preferito @@ -816,6 +824,10 @@ Medio Grande Colore … + Allinea + Inizio + Centra + Fine Lista Punti Numerata @@ -865,6 +877,7 @@ Il messaggio è vuoto allegato,allegato,allegati,inclusi Intende aggiungere un allegato? + Tutta la formattazione sarà persa Messaggio (%1$s) più grande del limite del server (%2$s) Non tutti gli allegati sono stati scaricati Questa finestra di dialogo può essere riattivata tramite il menu a tre puntini nella barra di azione superiore diff --git a/app/src/main/res/values-nl-rNL/strings.xml b/app/src/main/res/values-nl-rNL/strings.xml index eea101013c..92fc014287 100644 --- a/app/src/main/res/values-nl-rNL/strings.xml +++ b/app/src/main/res/values-nl-rNL/strings.xml @@ -876,6 +876,7 @@ Bericht is leeg bijlage,bijlagen Was u van plan een bijlage toe te voegen? + Alle opmaak zal verloren gaan Bericht (%1$s) groter dan de serverlimiet (%2$s) Niet alle bijlagen zijn gedownload Dit dialoogvenster kan opnieuw worden ingeschakeld via het 3-puntenmenu in de bovenste actiebalk diff --git a/app/src/main/res/values-pl-rPL/strings.xml b/app/src/main/res/values-pl-rPL/strings.xml index 287c865e5e..c58befcb0c 100644 --- a/app/src/main/res/values-pl-rPL/strings.xml +++ b/app/src/main/res/values-pl-rPL/strings.xml @@ -237,7 +237,7 @@ Opcje Przywróć domyślne Zresetuj pytania - Bardziej zaawansowane opcje + Ustawienia zaawansowane Przechodzisz do zaawansowanych opcji. Wszystkie opcje mają powszechnie używane wartości standardowe, które można zmienić, jeśli masz inne preferencje. @@ -898,6 +898,7 @@ Wiadomość jest pusta załączony, załącznik, załączniki, w zestawie, w załączonym Czy zamierzałeś dodać załącznik? + Całe formatowanie tekstu zostanie utracone Wiadomość (%1$s) większa niż limit serwera (%2$s) Nie wszystkie załączniki zostały pobrane To okno dialogowe można ponownie włączyć za pomocą menu z trzema kropkami na górnym pasku akcji diff --git a/app/src/main/res/values-ru-rRU/strings.xml b/app/src/main/res/values-ru-rRU/strings.xml index 88185b8e57..c6a2cb1fd1 100644 --- a/app/src/main/res/values-ru-rRU/strings.xml +++ b/app/src/main/res/values-ru-rRU/strings.xml @@ -429,7 +429,7 @@ Время до включения биометрической аутентификации Использовать списки для предупреждения об отслеживающих ссылках Использовать списки для распознавания отслеживающих изображений - Подписать по умолчанию + Подписывать по умолчанию Шифровать по умолчанию Автоматически расшифровывать сообщения Провайдер OpenPGP @@ -899,6 +899,7 @@ Сообщение пустое attached,attachment,attachments,included,вложение,вложения,вложении,приложено Вы хотите добавить вложение? + Всё форматирование будет утрачено Сообщение (%1$s) больше, чем лимит сервера (%2$s) Не все вложения загружены Этот диалог можно снова включить через верхнее меню трёх точек в панели действий @@ -1440,10 +1441,10 @@ Выкл. - 2,5 с - 5 сек. - 7,5 с - 10 сек. + 2,5 сек. + 5 сек. + 7,5 сек. + 10 сек. Курсив diff --git a/app/src/main/res/values-sv-rSE/strings.xml b/app/src/main/res/values-sv-rSE/strings.xml index a78f52138c..cf2e63db27 100644 --- a/app/src/main/res/values-sv-rSE/strings.xml +++ b/app/src/main/res/values-sv-rSE/strings.xml @@ -876,6 +876,7 @@ Meddelandet är tomt bifogad,bilaga,bilaga,inkluderat Hade du för avsikt att lägga till en bifogad fil? + All formatering kommer gå förlorad Meddelande (%1$s) större än gränsen på servern (%2$s) Inte alla bilagor har hämtats Denna dialogruta kan aktiveras igen via tre-pricks-menyn i åtgärdsfältet diff --git a/app/src/main/res/values-zh-rCN/strings.xml b/app/src/main/res/values-zh-rCN/strings.xml index e6bfc93182..4044210b6d 100644 --- a/app/src/main/res/values-zh-rCN/strings.xml +++ b/app/src/main/res/values-zh-rCN/strings.xml @@ -865,6 +865,7 @@ 消息为空 至少包含一个附件 您是否打算添加一个附件？ + 所有格式都将丢失 消息 (%1$s) 超出服务器限制 (%2$s) 没有下载全部附件 此对话框可通过顶部操作栏右上角的三圆点菜单再次启用 diff --git a/docs/FAQ-af-rZA.md b/docs/FAQ-af-rZA.md index 30648085b0..a148de4db5 100644 --- a/docs/FAQ-af-rZA.md +++ b/docs/FAQ-af-rZA.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-ar-rBH.md b/docs/FAQ-ar-rBH.md index 81070c1927..6f98cc81d5 100644 --- a/docs/FAQ-ar-rBH.md +++ b/docs/FAQ-ar-rBH.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -898,9 +900,9 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. -Authentication failed ... The error *... Account not found ...* means that a previously authorized Gmail account was removed from the device. +The error *... The errors *... Account not found ...* means that a previously authorized Gmail account was removed from the device.

-Authentication failed ... The errors *... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. +The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. The error *... Authentication failed ... Invalid credentials ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection diff --git a/docs/FAQ-ar-rEG.md b/docs/FAQ-ar-rEG.md index 81070c1927..6f98cc81d5 100644 --- a/docs/FAQ-ar-rEG.md +++ b/docs/FAQ-ar-rEG.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -898,9 +900,9 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. -Authentication failed ... The error *... Account not found ...* means that a previously authorized Gmail account was removed from the device. +The error *... The errors *... Account not found ...* means that a previously authorized Gmail account was removed from the device.

-Authentication failed ... The errors *... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. +The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. The error *... Authentication failed ... Invalid credentials ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection diff --git a/docs/FAQ-ar-rYE.md b/docs/FAQ-ar-rYE.md index 81070c1927..6f98cc81d5 100644 --- a/docs/FAQ-ar-rYE.md +++ b/docs/FAQ-ar-rYE.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -898,9 +900,9 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. -Authentication failed ... The error *... Account not found ...* means that a previously authorized Gmail account was removed from the device. +The error *... The errors *... Account not found ...* means that a previously authorized Gmail account was removed from the device.

-Authentication failed ... The errors *... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. +The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. The error *... Authentication failed ... Invalid credentials ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection diff --git a/docs/FAQ-az-rAZ.md b/docs/FAQ-az-rAZ.md index 3b3a6ca105..a7f5766e7f 100644 --- a/docs/FAQ-az-rAZ.md +++ b/docs/FAQ-az-rAZ.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-bg-rBG.md b/docs/FAQ-bg-rBG.md index fcb027c42c..ef8f74739f 100644 --- a/docs/FAQ-bg-rBG.md +++ b/docs/FAQ-bg-rBG.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-bn-rBD.md b/docs/FAQ-bn-rBD.md index 262de4f918..e504325ea2 100644 --- a/docs/FAQ-bn-rBD.md +++ b/docs/FAQ-bn-rBD.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-bn-rIN.md b/docs/FAQ-bn-rIN.md index 262de4f918..e504325ea2 100644 --- a/docs/FAQ-bn-rIN.md +++ b/docs/FAQ-bn-rIN.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-ca-rES.md b/docs/FAQ-ca-rES.md index 9a51cce43c..72f0274dc3 100644 --- a/docs/FAQ-ca-rES.md +++ b/docs/FAQ-ca-rES.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-cs-rCZ.md b/docs/FAQ-cs-rCZ.md index d027abfc92..bb749801e0 100644 --- a/docs/FAQ-cs-rCZ.md +++ b/docs/FAQ-cs-rCZ.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-da-rDK.md b/docs/FAQ-da-rDK.md index 7bb6c6c3a6..f408c486ca 100644 --- a/docs/FAQ-da-rDK.md +++ b/docs/FAQ-da-rDK.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. Kontinuerlig genindlæsning af beskedteksten vil blive ved, hvis der ikke er forbindelse til kontoen. Se også næste spørgsmål, eller hvorvidt andre operationer, såsom beskedsynkronisering, afvikles. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. Kontinuerlig genindlæsning af beskedteksten vil blive ved, hvis der ikke er forbindelse til kontoen. Se også næste spørgsmål, eller hvorvidt andre operationer, såsom beskedsynkronisering, afvikles. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -845,7 +847,7 @@ The errors *... invalid greeting ...*, *... requires valid address ...* and *... The errors *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. -Fejlen *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. +The error *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode. diff --git a/docs/FAQ-de-rAT.md b/docs/FAQ-de-rAT.md index 408fadd9a3..7d21fcaba4 100644 --- a/docs/FAQ-de-rAT.md +++ b/docs/FAQ-de-rAT.md @@ -737,20 +737,22 @@ Um ein Office-365-Konto einzurichten, lesen Sie bitte [diese F&A](#user-content- **(15) Warum wird der Nachrichtentext weiter geladen?** -Der Nachrichtenkopf und der Nachrichtentext werden getrennt vom Server abgerufen. Der Nachrichtentext größerer Nachrichten wird nicht bei getakteten Verbindungen vorab geladen und muss beim Öffnen der Nachricht abgerufen werden. Der Nachrichtentext wird weiter geladen, wenn keine Verbindung zum Konto besteht (siehe auch die nächste Frage) oder wenn dort andere Operationen, wie z. B. das Synchronisieren von Nachrichten, ausgeführt werden. +Der Nachrichtenkopf und der Nachrichtentext werden getrennt vom Server abgerufen. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. Der Nachrichtentext wird weiter geladen, wenn keine Verbindung zum Konto besteht (siehe auch die nächste Frage) oder wenn dort andere Operationen, wie z. B. das Synchronisieren von Nachrichten, ausgeführt werden. Sie können in der Konten- und Ordnerliste den Konten- und Ordnerstatus überprüfen (siehe Legende für die Bedeutung der Symbole). In der über das Hauptnavigationsmenü erreichbaren Liste sehen Sie ausstehende Vorgänge (siehe [diese F&A](#user-content-faq3) für die Bedeutung der Vorgänge). -In den Empfangseinstellungen können Sie die maximale Größe für das automatische Herunterladen von Nachrichten bei getakteten Verbindungen festlegen. +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. -Die Mobilfunkverbindungen sind fast immer getaktet und einige (bezahlte) WLAN-Zuganspunkte sind das ebenfalls. +In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. + +Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too.
-**(16) Warum werden Nachrichten nicht synchronisiert?** +**(16) Why are messages not being synchronized?** -Mögliche Ursachen dafür, dass Nachrichten nicht synchronisiert (gesendet oder empfangen) werden, sind: +Possible causes of messages not being synchronized (sent or received) are: * Konto oder Ordner(e) sind nicht zum Synchronisieren gesetzt * Die Anzahl der Tage, für die die Nachricht synchronisiert werden soll, ist zu niedrig gesetzt @@ -758,13 +760,13 @@ Mögliche Ursachen dafür, dass Nachrichten nicht synchronisiert (gesendet oder * Der E-Mail-Server ist vorübergehend nicht verfügbar * Android hat die Synchronisation gestoppt -Überprüfen Sie also Ihre Konto- und Ordnereinstellungen und überprüfen Sie, ob die Konten/Ordner verbunden sind (siehe die Legende in der Navigation zur Bedeutung der Symbole). +So, check your account and folder settings and check if the accounts/folders are connected (see the legend in the navigation menu for the meaning of the icons). -Wenn es irgendwelche Fehlermeldungen gibt, lesen Sie bitte [diese FAQ](#user-content-faq22). +If there are any error messages, please see [this FAQ](#user-content-faq22). -Auf einigen Geräten, wo es viele Anwendungen gibt, die um Speicher konkurrieren, kann Android den Synchronisierungsdienst als letzte Möglichkeit stoppen. +On some devices, where there are lots of applications competing for memory, Android may stop the synchronization service as a last resort. -Einige Android-Versionen stoppen Apps und Dienste zu aggressiv. Siehe [diese spezielle Webseite](https://dontkillmyapp.com/) und [dieses Android-Problem](https://issuetracker.google.com/issues/122098785) für weitere Informationen. +Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information. Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service. @@ -780,23 +782,23 @@ Disabling battery optimizations (setup step 4) reduces the chance Android will s
-**(18) Warum wird die Nachrichtenvorschau nicht immer angezeigt?** +**(18) Why is the message preview not always shown?** -Die Vorschau des Nachrichtentextes kann nicht angezeigt werden, wenn der Nachrichtentext noch nicht heruntergeladen wurde. Siehe auch [diese F&A](#user-content-faq15). +The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
-**(19) Warum sind die Pro-Funktionen so teuer?** +**(19) Why are the pro features so expensive?** -Die richtige Frage ist: »*Warum gibt es so viele Steuern und Gebühren?*«: +The right question is "*why are there so many taxes and fees?*": * MwSt.: 25 % (je nach Land) * Google-Gebühr: 30 % * Einkommenssteuer: 50 % * PayPal-Gebühr: 5-10 % abhängig vom Land/Betrag -Was also für den Entwickler übrig bleibt, ist nur ein Bruchteil dessen, was Sie bezahlen. +So, what is left for the developer is just a fraction of what you pay. Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. @@ -837,7 +839,7 @@ There are general errors and errors specific to Gmail accounts (see below). The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only. -The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Siehe in [dieser F&A](#user-content-faq88), wie man ein Yahoo-Konto einrichtet. +The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account. The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993). @@ -845,7 +847,7 @@ The errors *... invalid greeting ...*, *... requires valid address ...* and *... The errors *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. -Der Fehler *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. +The error *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode. @@ -861,11 +863,11 @@ The error *... connection failure ...* could indicate [Too many simultaneous con The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly. -Bitte [sehen Sie hier](#user-content-faq4) nach den Fehlern *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* +Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* -Bitte [sehen Sie hier](#user-content-faq127) nach dem Fehler *... Syntactically invalid HELO argument(s) ...*. +Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*. -Bitte [sehen Sie hier](#user-content-faq41) nach dem Fehler *... Handshake failed ...*. +Please [see here](#user-content-faq41) for the error *... Handshake failed ...*. See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean. @@ -898,7 +900,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. -The error *... Authentifizierung fehlgeschlagen ... Account not found ...* means that a previously authorized Gmail account was removed from the device. +The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device. The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. @@ -1013,7 +1015,7 @@ See [here](https://developer.android.com/guide/topics/ui/notifiers/notifications On Android before Android 8 Oreo you can set the notification sound in the settings. -Sehen Sie sich [diese F&A](#user-content-faq21) an, wenn Ihr Gerät ein Benachrichtigungslicht hat. +See [this FAQ](#user-content-faq21) if your device has a notification light.
@@ -1101,7 +1103,7 @@ Matched identities can be used to color code messages. The identity color takes **(35) Why should I be careful with viewing images, attachments, and the original message?** -Beim Anschauen von entfernt gespeicherten Bildern (siehe auch [diese F&A](#user-content-faq27)) kann der Absender nicht nur wissen, dass Sie die Nachricht gesehen haben, er wird auch Ihre IP-Adresse kennen. +Viewing remotely stored images (see also [this FAQ](#user-content-faq27)) might not only tell the sender that you have seen the message, but will also leak your IP address. Opening attachments or viewing an original message might load remote content and execute scripts, that might not only cause privacy sensitive information to leak, but can also be a security risk. diff --git a/docs/FAQ-de-rDE.md b/docs/FAQ-de-rDE.md index 408fadd9a3..7d21fcaba4 100644 --- a/docs/FAQ-de-rDE.md +++ b/docs/FAQ-de-rDE.md @@ -737,20 +737,22 @@ Um ein Office-365-Konto einzurichten, lesen Sie bitte [diese F&A](#user-content- **(15) Warum wird der Nachrichtentext weiter geladen?** -Der Nachrichtenkopf und der Nachrichtentext werden getrennt vom Server abgerufen. Der Nachrichtentext größerer Nachrichten wird nicht bei getakteten Verbindungen vorab geladen und muss beim Öffnen der Nachricht abgerufen werden. Der Nachrichtentext wird weiter geladen, wenn keine Verbindung zum Konto besteht (siehe auch die nächste Frage) oder wenn dort andere Operationen, wie z. B. das Synchronisieren von Nachrichten, ausgeführt werden. +Der Nachrichtenkopf und der Nachrichtentext werden getrennt vom Server abgerufen. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. Der Nachrichtentext wird weiter geladen, wenn keine Verbindung zum Konto besteht (siehe auch die nächste Frage) oder wenn dort andere Operationen, wie z. B. das Synchronisieren von Nachrichten, ausgeführt werden. Sie können in der Konten- und Ordnerliste den Konten- und Ordnerstatus überprüfen (siehe Legende für die Bedeutung der Symbole). In der über das Hauptnavigationsmenü erreichbaren Liste sehen Sie ausstehende Vorgänge (siehe [diese F&A](#user-content-faq3) für die Bedeutung der Vorgänge). -In den Empfangseinstellungen können Sie die maximale Größe für das automatische Herunterladen von Nachrichten bei getakteten Verbindungen festlegen. +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. -Die Mobilfunkverbindungen sind fast immer getaktet und einige (bezahlte) WLAN-Zuganspunkte sind das ebenfalls. +In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. + +Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too.
-**(16) Warum werden Nachrichten nicht synchronisiert?** +**(16) Why are messages not being synchronized?** -Mögliche Ursachen dafür, dass Nachrichten nicht synchronisiert (gesendet oder empfangen) werden, sind: +Possible causes of messages not being synchronized (sent or received) are: * Konto oder Ordner(e) sind nicht zum Synchronisieren gesetzt * Die Anzahl der Tage, für die die Nachricht synchronisiert werden soll, ist zu niedrig gesetzt @@ -758,13 +760,13 @@ Mögliche Ursachen dafür, dass Nachrichten nicht synchronisiert (gesendet oder * Der E-Mail-Server ist vorübergehend nicht verfügbar * Android hat die Synchronisation gestoppt -Überprüfen Sie also Ihre Konto- und Ordnereinstellungen und überprüfen Sie, ob die Konten/Ordner verbunden sind (siehe die Legende in der Navigation zur Bedeutung der Symbole). +So, check your account and folder settings and check if the accounts/folders are connected (see the legend in the navigation menu for the meaning of the icons). -Wenn es irgendwelche Fehlermeldungen gibt, lesen Sie bitte [diese FAQ](#user-content-faq22). +If there are any error messages, please see [this FAQ](#user-content-faq22). -Auf einigen Geräten, wo es viele Anwendungen gibt, die um Speicher konkurrieren, kann Android den Synchronisierungsdienst als letzte Möglichkeit stoppen. +On some devices, where there are lots of applications competing for memory, Android may stop the synchronization service as a last resort. -Einige Android-Versionen stoppen Apps und Dienste zu aggressiv. Siehe [diese spezielle Webseite](https://dontkillmyapp.com/) und [dieses Android-Problem](https://issuetracker.google.com/issues/122098785) für weitere Informationen. +Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information. Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service. @@ -780,23 +782,23 @@ Disabling battery optimizations (setup step 4) reduces the chance Android will s
-**(18) Warum wird die Nachrichtenvorschau nicht immer angezeigt?** +**(18) Why is the message preview not always shown?** -Die Vorschau des Nachrichtentextes kann nicht angezeigt werden, wenn der Nachrichtentext noch nicht heruntergeladen wurde. Siehe auch [diese F&A](#user-content-faq15). +The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
-**(19) Warum sind die Pro-Funktionen so teuer?** +**(19) Why are the pro features so expensive?** -Die richtige Frage ist: »*Warum gibt es so viele Steuern und Gebühren?*«: +The right question is "*why are there so many taxes and fees?*": * MwSt.: 25 % (je nach Land) * Google-Gebühr: 30 % * Einkommenssteuer: 50 % * PayPal-Gebühr: 5-10 % abhängig vom Land/Betrag -Was also für den Entwickler übrig bleibt, ist nur ein Bruchteil dessen, was Sie bezahlen. +So, what is left for the developer is just a fraction of what you pay. Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. @@ -837,7 +839,7 @@ There are general errors and errors specific to Gmail accounts (see below). The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only. -The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Siehe in [dieser F&A](#user-content-faq88), wie man ein Yahoo-Konto einrichtet. +The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account. The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993). @@ -845,7 +847,7 @@ The errors *... invalid greeting ...*, *... requires valid address ...* and *... The errors *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. -Der Fehler *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. +The error *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode. @@ -861,11 +863,11 @@ The error *... connection failure ...* could indicate [Too many simultaneous con The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly. -Bitte [sehen Sie hier](#user-content-faq4) nach den Fehlern *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* +Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* -Bitte [sehen Sie hier](#user-content-faq127) nach dem Fehler *... Syntactically invalid HELO argument(s) ...*. +Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*. -Bitte [sehen Sie hier](#user-content-faq41) nach dem Fehler *... Handshake failed ...*. +Please [see here](#user-content-faq41) for the error *... Handshake failed ...*. See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean. @@ -898,7 +900,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. -The error *... Authentifizierung fehlgeschlagen ... Account not found ...* means that a previously authorized Gmail account was removed from the device. +The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device. The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. @@ -1013,7 +1015,7 @@ See [here](https://developer.android.com/guide/topics/ui/notifiers/notifications On Android before Android 8 Oreo you can set the notification sound in the settings. -Sehen Sie sich [diese F&A](#user-content-faq21) an, wenn Ihr Gerät ein Benachrichtigungslicht hat. +See [this FAQ](#user-content-faq21) if your device has a notification light.
@@ -1101,7 +1103,7 @@ Matched identities can be used to color code messages. The identity color takes **(35) Why should I be careful with viewing images, attachments, and the original message?** -Beim Anschauen von entfernt gespeicherten Bildern (siehe auch [diese F&A](#user-content-faq27)) kann der Absender nicht nur wissen, dass Sie die Nachricht gesehen haben, er wird auch Ihre IP-Adresse kennen. +Viewing remotely stored images (see also [this FAQ](#user-content-faq27)) might not only tell the sender that you have seen the message, but will also leak your IP address. Opening attachments or viewing an original message might load remote content and execute scripts, that might not only cause privacy sensitive information to leak, but can also be a security risk. diff --git a/docs/FAQ-de-rLI.md b/docs/FAQ-de-rLI.md index 408fadd9a3..7d21fcaba4 100644 --- a/docs/FAQ-de-rLI.md +++ b/docs/FAQ-de-rLI.md @@ -737,20 +737,22 @@ Um ein Office-365-Konto einzurichten, lesen Sie bitte [diese F&A](#user-content- **(15) Warum wird der Nachrichtentext weiter geladen?** -Der Nachrichtenkopf und der Nachrichtentext werden getrennt vom Server abgerufen. Der Nachrichtentext größerer Nachrichten wird nicht bei getakteten Verbindungen vorab geladen und muss beim Öffnen der Nachricht abgerufen werden. Der Nachrichtentext wird weiter geladen, wenn keine Verbindung zum Konto besteht (siehe auch die nächste Frage) oder wenn dort andere Operationen, wie z. B. das Synchronisieren von Nachrichten, ausgeführt werden. +Der Nachrichtenkopf und der Nachrichtentext werden getrennt vom Server abgerufen. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. Der Nachrichtentext wird weiter geladen, wenn keine Verbindung zum Konto besteht (siehe auch die nächste Frage) oder wenn dort andere Operationen, wie z. B. das Synchronisieren von Nachrichten, ausgeführt werden. Sie können in der Konten- und Ordnerliste den Konten- und Ordnerstatus überprüfen (siehe Legende für die Bedeutung der Symbole). In der über das Hauptnavigationsmenü erreichbaren Liste sehen Sie ausstehende Vorgänge (siehe [diese F&A](#user-content-faq3) für die Bedeutung der Vorgänge). -In den Empfangseinstellungen können Sie die maximale Größe für das automatische Herunterladen von Nachrichten bei getakteten Verbindungen festlegen. +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. -Die Mobilfunkverbindungen sind fast immer getaktet und einige (bezahlte) WLAN-Zuganspunkte sind das ebenfalls. +In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. + +Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too.
-**(16) Warum werden Nachrichten nicht synchronisiert?** +**(16) Why are messages not being synchronized?** -Mögliche Ursachen dafür, dass Nachrichten nicht synchronisiert (gesendet oder empfangen) werden, sind: +Possible causes of messages not being synchronized (sent or received) are: * Konto oder Ordner(e) sind nicht zum Synchronisieren gesetzt * Die Anzahl der Tage, für die die Nachricht synchronisiert werden soll, ist zu niedrig gesetzt @@ -758,13 +760,13 @@ Mögliche Ursachen dafür, dass Nachrichten nicht synchronisiert (gesendet oder * Der E-Mail-Server ist vorübergehend nicht verfügbar * Android hat die Synchronisation gestoppt -Überprüfen Sie also Ihre Konto- und Ordnereinstellungen und überprüfen Sie, ob die Konten/Ordner verbunden sind (siehe die Legende in der Navigation zur Bedeutung der Symbole). +So, check your account and folder settings and check if the accounts/folders are connected (see the legend in the navigation menu for the meaning of the icons). -Wenn es irgendwelche Fehlermeldungen gibt, lesen Sie bitte [diese FAQ](#user-content-faq22). +If there are any error messages, please see [this FAQ](#user-content-faq22). -Auf einigen Geräten, wo es viele Anwendungen gibt, die um Speicher konkurrieren, kann Android den Synchronisierungsdienst als letzte Möglichkeit stoppen. +On some devices, where there are lots of applications competing for memory, Android may stop the synchronization service as a last resort. -Einige Android-Versionen stoppen Apps und Dienste zu aggressiv. Siehe [diese spezielle Webseite](https://dontkillmyapp.com/) und [dieses Android-Problem](https://issuetracker.google.com/issues/122098785) für weitere Informationen. +Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information. Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service. @@ -780,23 +782,23 @@ Disabling battery optimizations (setup step 4) reduces the chance Android will s
-**(18) Warum wird die Nachrichtenvorschau nicht immer angezeigt?** +**(18) Why is the message preview not always shown?** -Die Vorschau des Nachrichtentextes kann nicht angezeigt werden, wenn der Nachrichtentext noch nicht heruntergeladen wurde. Siehe auch [diese F&A](#user-content-faq15). +The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
-**(19) Warum sind die Pro-Funktionen so teuer?** +**(19) Why are the pro features so expensive?** -Die richtige Frage ist: »*Warum gibt es so viele Steuern und Gebühren?*«: +The right question is "*why are there so many taxes and fees?*": * MwSt.: 25 % (je nach Land) * Google-Gebühr: 30 % * Einkommenssteuer: 50 % * PayPal-Gebühr: 5-10 % abhängig vom Land/Betrag -Was also für den Entwickler übrig bleibt, ist nur ein Bruchteil dessen, was Sie bezahlen. +So, what is left for the developer is just a fraction of what you pay. Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. @@ -837,7 +839,7 @@ There are general errors and errors specific to Gmail accounts (see below). The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only. -The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Siehe in [dieser F&A](#user-content-faq88), wie man ein Yahoo-Konto einrichtet. +The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account. The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993). @@ -845,7 +847,7 @@ The errors *... invalid greeting ...*, *... requires valid address ...* and *... The errors *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. -Der Fehler *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. +The error *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode. @@ -861,11 +863,11 @@ The error *... connection failure ...* could indicate [Too many simultaneous con The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly. -Bitte [sehen Sie hier](#user-content-faq4) nach den Fehlern *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* +Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* -Bitte [sehen Sie hier](#user-content-faq127) nach dem Fehler *... Syntactically invalid HELO argument(s) ...*. +Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*. -Bitte [sehen Sie hier](#user-content-faq41) nach dem Fehler *... Handshake failed ...*. +Please [see here](#user-content-faq41) for the error *... Handshake failed ...*. See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean. @@ -898,7 +900,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. -The error *... Authentifizierung fehlgeschlagen ... Account not found ...* means that a previously authorized Gmail account was removed from the device. +The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device. The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. @@ -1013,7 +1015,7 @@ See [here](https://developer.android.com/guide/topics/ui/notifiers/notifications On Android before Android 8 Oreo you can set the notification sound in the settings. -Sehen Sie sich [diese F&A](#user-content-faq21) an, wenn Ihr Gerät ein Benachrichtigungslicht hat. +See [this FAQ](#user-content-faq21) if your device has a notification light.
@@ -1101,7 +1103,7 @@ Matched identities can be used to color code messages. The identity color takes **(35) Why should I be careful with viewing images, attachments, and the original message?** -Beim Anschauen von entfernt gespeicherten Bildern (siehe auch [diese F&A](#user-content-faq27)) kann der Absender nicht nur wissen, dass Sie die Nachricht gesehen haben, er wird auch Ihre IP-Adresse kennen. +Viewing remotely stored images (see also [this FAQ](#user-content-faq27)) might not only tell the sender that you have seen the message, but will also leak your IP address. Opening attachments or viewing an original message might load remote content and execute scripts, that might not only cause privacy sensitive information to leak, but can also be a security risk. diff --git a/docs/FAQ-el-rGR.md b/docs/FAQ-el-rGR.md index bb5dd682ec..3cc0d1e705 100644 --- a/docs/FAQ-el-rGR.md +++ b/docs/FAQ-el-rGR.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-en-rGB.md b/docs/FAQ-en-rGB.md index b89c5b3960..5a2991fc1c 100644 --- a/docs/FAQ-en-rGB.md +++ b/docs/FAQ-en-rGB.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-es-rES.md b/docs/FAQ-es-rES.md index 0942eecab0..607c11d2c2 100644 --- a/docs/FAQ-es-rES.md +++ b/docs/FAQ-es-rES.md @@ -737,20 +737,22 @@ Para configurar una cuenta de Office 365, consulte [esta sección de Preguntas F **(15) ¿Por qué sigue cargando el texto del mensaje?** -El encabezado del mensaje y el cuerpo del mensaje se obtienen por separado del servidor. El texto del mensaje de los mensajes más grandes no está siendo pre-obtenido en conexiones medidas y necesita ser obtenido al abrir el mensaje. El texto del mensaje seguirá cargándose si no hay conexión con la cuenta, vea también la siguiente pregunta, o si hay otras operaciones, como mensajes sincronizando, se están ejecutando. +El encabezado del mensaje y el cuerpo del mensaje se obtienen por separado del servidor. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. El texto del mensaje seguirá cargándose si no hay conexión con la cuenta, vea también la siguiente pregunta, o si hay otras operaciones, como mensajes sincronizando, se están ejecutando. Puede comprobar la lista de cuentas y carpetas para el estado de las cuentas y las carpetas (ver la leyenda para el significado de los iconos) y la lista de operaciones accesible a través del menú de navegación principal para operaciones pendientes (ver [estas Preguntas Frecuentes](#user-content-faq3) para el significado de las operaciones). -En la configuración de recepción puede establecer el tamaño máximo para la descarga automática de mensajes en conexiones medidas. +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. -Las conexiones móviles son casi siempre medidas y algunos puntos de acceso Wi-Fi (de pago) también lo son. +In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. + +Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too.
-**(16) ¿Por qué no se sincronizan los mensajes?** +**(16) Why are messages not being synchronized?** -Las posibles causas de que los mensajes no se sincronicen (enviados o recibidos) son: +Possible causes of messages not being synchronized (sent or received) are: * La cuenta o carpeta(s) no están configuradas para sincronizar * El número de días para sincronizar mensajes es demasiado bajo @@ -758,96 +760,96 @@ Las posibles causas de que los mensajes no se sincronicen (enviados o recibidos) * El servidor de correo electrónico no está disponible temporalmente * Android detuvo el servicio de sincronización -Por lo tanto, compruebe la configuración de su cuenta y carpetas y compruebe si las cuentas/carpetas están conectadas (vea la leyenda en el menú de navegación para ver el significado de los iconos). +So, check your account and folder settings and check if the accounts/folders are connected (see the legend in the navigation menu for the meaning of the icons). -Si hay algún mensaje de error, por favor consulte [esta sección de Preguntas Frecuentes](#user-content-faq22). +If there are any error messages, please see [this FAQ](#user-content-faq22). -En algunos dispositivos, donde hay muchas aplicaciones que compiten por la memoria, Android puede detener el servicio de sincronización como último recurso. +On some devices, where there are lots of applications competing for memory, Android may stop the synchronization service as a last resort. -Algunas versiones de Android detienen aplicaciones y servicios en forma demasiado agresiva. Vea [este sitio web dedicado](https://dontkillmyapp.com/) y [este problema de Android](https://issuetracker.google.com/issues/122098785) para más información. +Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information. -Deshabilitar optimizaciones de batería (configuración del paso 4) reduce la posibilidad de que Android detenga el servicio de sincronización. +Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service.
-**~~(17) ¿Por qué no funciona la sincronización manual?~~** +**~~(17) Why does manual synchronize not work?~~** -~~Si el menú *Sincronizar ahora* está atenuado, no hay conexión con la cuenta.~~ +~~If the *Synchronize now* menu is dimmed, there is no connection to the account.~~ -~~Ver la pregunta anterior para más información.~~ +~~See the previous question for more information.~~
-**(18) ¿Por qué no se muestra siempre la vista previa del mensaje?** +**(18) Why is the message preview not always shown?** -La vista previa del texto del mensaje no se puede mostrar si el cuerpo del mensaje no ha sido descargado todavía. Ver también [estas Preguntas Frecuentes](#user-content-faq15). +The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
-**(19) ¿Por qué las características Pro son tan caras?** +**(19) Why are the pro features so expensive?** -La pregunta correcta es "*¿por qué hay tantos impuestos y tasas?*": +The right question is "*why are there so many taxes and fees?*": * IVA: 25 % (dependiendo de su país) * Comisión de Google: 30 % * Impuesto sobre la renta: 50 % * Comisión de Paypal: 5-10 % dependiendo del país/monto -Por lo tanto, lo que queda para el desarrollador es sólo una fracción de lo que Ud. paga. +So, what is left for the developer is just a fraction of what you pay. -Tenga en cuenta que sólo algunas características avanzadas y de comodidad necesitan ser compradas, lo que significa que FairEmail es básicamente gratis para usar. +Note that only some convenience and advanced features need to be purchased which means that FairEmail is basically free to use. -También tenga en cuenta que la mayoría de las aplicaciones gratuitas parecerán no ser sostenibles al final, mientras que FairEmail está adecuadamente mantenido y soportado, y que las aplicaciones gratuitas pueden tener una trampa, como enviar información confidencial de privacidad a Internet. +Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. -He estado trabajando en FairEmail casi todos los días por más de dos años, por lo que creo que el precio es más que razonable. Por esta razón tampoco habrá descuentos. +I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
-**(20) ¿Puedo obtener un reembolso?** +**(20) Can I get a refund?** -Si una característica pro comprada no funciona como está previsto y esto no es causado por un problema en las características gratuitas y no puedo arreglar el problema de forma oportuna, usted puede obtener un reembolso. En todos los demás casos no es posible el reembolso. En ninguna circunstancia hay un reembolso posible para cualquier problema relacionado con las características gratuitas, ya que no se pagó nada por ellas y porque pueden ser evaluados sin ninguna limitación. Asumo mi responsabilidad como vendedor de entregar lo que se ha prometido y espero que Ud. se responsabilice de informarse de lo que está comprando. +If a purchased pro feature doesn't work as intended and this isn't caused by a problem in the free features and I cannot fix the problem in a timely manner, you can get a refund. In all other cases there is no refund possible. In no circumstances there is a refund possible for any problem related to the free features, since there wasn't paid anything for them and because they can be evaluated without any limitation. I take my responsibility as seller to deliver what has been promised and I expect that you take responsibility for informing yourself of what you are buying. -**(21) ¿Cómo puedo activar la luz de notificación?** +**(21) How do I enable the notification light?** -Anterior a Android 8 Oreo: hay una opción avanzada en la configuración para esto. +Before Android 8 Oreo: there is an advanced option in the setup for this. -Android 8 Oreo y posteriores: vea [aquí](https://developer.android.com/training/notify-user/channels) sobre cómo configurar los canales de notificación. Puede utilizar el botón *Administrar notificaciones* en la configuración para ir directamente a los ajustes de notificación de Android. Tenga en cuenta que las aplicaciones ya no pueden cambiar los ajustes de notificación, incluyendo la configuración de la luz de notificación, en Android 8 Oreo y posteriores. Las aplicaciones diseñadas y orientadas a versiones antiguas de Android podrían seguir siendo capaces de controlar el contenido de las notificaciones, pero estas aplicaciones ya no se pueden actualizar y las versiones recientes de Android mostrarán una advertencia de que dichas aplicaciones están desactualizadas. +Android 8 Oreo and later: see [here](https://developer.android.com/training/notify-user/channels) about how to configure notification channels. You can use the button *Manage notifications* in the setup to directly go to the Android notification settings. Note that apps cannot change notification settings, including the notification light setting, on Android 8 Oreo and later anymore. Apps designed and targeting older Android versions might still be able to control the contents of notifications, but such apps cannot be updated anymore and recent Android versions will show a warning that such apps are outdated. -A veces es necesario desactivar la configuración *Mostrar vista previa del mensaje en las notificaciones* o habilitar la configuración *Mostrar notificaciones sólo con un texto de vista previa* para solucionar un error en Android. Esto podría aplicarse también a los sonidos de notificación y las vibraciones. +Sometimes it is necessary to disable the setting *Show message preview in notifications* or to enable the settings *Show notifications with a preview text only* to workaround a bug in Android. This might apply to notification sounds and vibrations too. -Establecer un color de luz antes de Android 8 no es compatible y no es posible en Android 8 y posterior. +Setting a light color before Android 8 is not supported and on Android 8 and later not possible.
-**(22) ¿Qué significa el error ... de cuenta/carpeta?** +**(22) What does account/folder error ... mean?** -FairEmail no oculta errores como las aplicaciones similares a menudo lo hacen, para que sea más fácil diagnosticar problemas. +FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems. -FairEmail intentará reconectarse automáticamente después de un retraso. Este retraso se duplicará tras cada intento fallido de evitar que se consuma la batería y prevenir que se bloquee permanentemente. +FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. -Hay errores generales y errores específicos para las cuentas de Gmail (ver abajo). +There are general errors and errors specific to Gmail accounts (see below). -**Errores generales** +**General errors** -El error *... La autenticación falló ...* o *... AUTHENTICATE falló...* probablemente significa que tu nombre de usuario o contraseña era incorrecto. Algunos proveedores esperan como nombre de usuario sólo *nombre de usuario* y otros su dirección de correo electrónico completa *nombredeusuario@ejemplo.com*. Al copiar/pegar para introducir un nombre de usuario o contraseña, pueden copiarse caracteres invisibles, lo que también podría causar este problema. También se sabe que algunos administradores de contraseñas hacen esto incorrectamente. El nombre de usuario puede ser sensible a mayúsculas, así que intente sólo caracteres en minúsculas. La contraseña es casi siempre sensible a mayúsculas y minúsculas. Algunos proveedores requieren usar una contraseña de aplicación en lugar de la contraseña de la cuenta, así que por favor revise la documentación del proveedor. A veces es necesario habilitar primero el acceso externo (IMAP/SMTP) en el sitio web del proveedor. Otras posibles causas son que la cuenta está bloqueada o que el inicio de sesión ha sido restringido administrativamente de alguna manera, por ejemplo permitiendo iniciar sesión desde ciertas redes / direcciones IP solamente. +El error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only. -El error *... Demasiados intentos de autenticación incorrectos ...* probablemente significa que está utilizando una contraseña de cuenta Yahoo en lugar de una contraseña de la aplicación. Por favor, consulte [esta sección de Preguntas Frecuentes](#user-content-faq88) sobre cómo configurar una cuenta Yahoo. +The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account. -El mensaje *... +OK ...* probablemente significa que un puerto POP3 (normalmente el número de puerto 995) está siendo usado para una cuenta IMAP (generalmente el puerto número 993). +The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993). -Los errores *... saludo inválido ...*, *... requiere una dirección válida ...* y *... Parámetro HELO no se ajusta a la sintaxis RFC ...* puede resolverse cambiando la configuración de identidad avanzada *Utilice la dirección IP local en lugar del nombre de host*. +The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*. -Los errores *... No se pudo conectar al host ...*, *... Conexión rechazada...* o *... Red inalcanzable ...* significa que FairEmail no pudo conectarse al servidor de correo. +The errors *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. -El error *... Host no resuelto ...* o "*... No se puede resolver el host ...* significa que la dirección del servidor de correo no se ha podido resolver. Esto puede ser causado por el bloqueo de anuncios o por un servidor [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) inaccesible o que no funciona correctamente. +El error *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. -El error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode. +The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode. The errors *... BYE Logging out ...*, *... Connection reset by peer ...* mean that the email server actively terminated an existing connection. @@ -861,15 +863,15 @@ The error *... connection failure ...* could indicate [Too many simultaneous con The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly. -Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Certificado de seguridad no válido (no se puede verificar la identidad del servidor) ...* o *... Trust anchor for certification path not found* +Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* -Por favor, [vea aquí](#user-content-faq127) para el error *... Argumento(s) HELO sintácticamente inválidos ...*. +Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*. -Por favor, [vea aquí](#user-content-faq41) para el error *... Handshake falló ...*. +Please [see here](#user-content-faq41) for the error *... Handshake failed ...*. -Vea [aquí](https://linux.die.net/man/3/connect) para qué significan códigos de error como EHOSTUNREACH y ETIMEDOUT. +See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean. -Las causas posibles son: +Possible causes are: * Un cortafuegos o router está bloqueando conexiones al servidor * El nombre de host o número de puerto no es válido @@ -879,13 +881,13 @@ Las causas posibles son: * El servidor de correo electrónico se niega a aceptar un mensaje, por ejemplo porque es demasiado grande o contiene enlaces inaceptables * Hay demasiadas conexiones al servidor, vea también la siguiente pregunta -Muchas redes Wi-Fi públicas bloquean el correo electrónico saliente para prevenir el spam. A veces puede solucionar esto usando otro puerto SMTP. Consulte la documentación del proveedor para ver los números de puerto utilizables. +Many public Wi-Fi networks block outgoing email to prevent spam. Sometimes you can workaround this by using another SMTP port. See the documentation of the provider for the usable port numbers. -Si está usando una [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), el proveedor de VPN puede bloquear la conexión porque está intentando prevenir el spam de forma demasiado agresiva. Tenga en cuenta que [Google Fi](https://fi.google.com/) también está usando una VPN. +If you are using a [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), the VPN provider might block the connection because it is too aggressively trying to prevent spam. Note that [Google Fi](https://fi.google.com/) is using a VPN too. -**Enviar errores** +**Send errors** -Los servidores SMTP pueden rechazar los mensajes por [varias razones](https://en.wikipedia.org/wiki/List_of_SMTP_server_return_codes). Los mensajes demasiado grandes y activar el filtro de correo no deseado de un servidor de correo electrónico son las razones más comunes. +SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia.org/wiki/List_of_SMTP_server_return_codes). Too large messages and triggering the spam filter of an email server are the most common reasons. * El límite de tamaño del archivo adjunto para Gmail [es de 25 MB](https://support.google.com/mail/answer/6584) * El límite de tamaño de archivo adjunto para Outlook y Office 365 [es de 20 MB](https://support.microsoft.com/en-us/help/2813269/attachment-size-exceeds-the-allowable-limit-error-when-you-add-a-large) @@ -894,11 +896,11 @@ Los servidores SMTP pueden rechazar los mensajes por [varias razones](https://en * *501 Error de sintaxis - línea demasiado larga* es a menudo causada por el uso de un encabezado Autocrypt largo * *503 5.5.0 Destinatario ya especificado* significa principalmente que una dirección está siendo utilizada como dirección A y CC -**Errores de Gmail** +**Gmail errors** -La autorización de las cuentas de Gmail configuradas con el asistente rápido debe actualizarse periódicamente a través del [administrador de cuentas de Android](https://developer.android.com/reference/android/accounts/AccountManager). Esto requiere permisos de contacto/cuenta y conectividad a Internet. +The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. -El error *... Autenticación fallida... Cuenta no encontrada ...* significa que una cuenta de Gmail previamente autorizada fue eliminada del dispositivo. +The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device. The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. @@ -941,7 +943,7 @@ When using a Dovecot server, you might want to change the setting [mail_max_user
-**(24) ¿Qué es explorar los mensajes en el servidor?** +**(24) What is browse messages on the server?** Browse messages on the server will fetch messages from the email server in real time when you reach the end of the list of synchronized messages, even when the folder is set to not synchronize. You can disable this feature in the advanced account settings. diff --git a/docs/FAQ-eu-rES.md b/docs/FAQ-eu-rES.md index 077775a641..037627eda2 100644 --- a/docs/FAQ-eu-rES.md +++ b/docs/FAQ-eu-rES.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-fa-rIR.md b/docs/FAQ-fa-rIR.md index ec1c23cc59..45bdeba897 100644 --- a/docs/FAQ-fa-rIR.md +++ b/docs/FAQ-fa-rIR.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-fi-rFI.md b/docs/FAQ-fi-rFI.md index 7b9be90d8e..e4e18880f9 100644 --- a/docs/FAQ-fi-rFI.md +++ b/docs/FAQ-fi-rFI.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-fr-rCA.md b/docs/FAQ-fr-rCA.md index 47f8877d2b..e0b3526189 100644 --- a/docs/FAQ-fr-rCA.md +++ b/docs/FAQ-fr-rCA.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. Le texte du message continuera à se charger s'il n'y a pas de connexion au compte, voir aussi la question suivante, ou s'il y a d'autres opérations en cours d'exécution comme la synchronisation des messages. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. Le texte du message continuera à se charger s'il n'y a pas de connexion au compte, voir aussi la question suivante, ou s'il y a d'autres opérations en cours d'exécution comme la synchronisation des messages. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-fr-rFR.md b/docs/FAQ-fr-rFR.md index c76be505ad..ca0af8cdda 100644 --- a/docs/FAQ-fr-rFR.md +++ b/docs/FAQ-fr-rFR.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. Le texte du message continuera à se charger s'il n'y a pas de connexion au compte, voir aussi la question suivante, ou s'il y a d'autres opérations en cours d'exécution comme la synchronisation des messages. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. Le texte du message continuera à se charger s'il n'y a pas de connexion au compte, voir aussi la question suivante, ou s'il y a d'autres opérations en cours d'exécution comme la synchronisation des messages. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-fy-rNL.md b/docs/FAQ-fy-rNL.md index 00f74bde22..c1a989ac21 100644 --- a/docs/FAQ-fy-rNL.md +++ b/docs/FAQ-fy-rNL.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-gl-rES.md b/docs/FAQ-gl-rES.md index 51cc043c8e..77521c66a3 100644 --- a/docs/FAQ-gl-rES.md +++ b/docs/FAQ-gl-rES.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-hi-rIN.md b/docs/FAQ-hi-rIN.md index 19c4eaac11..a148de4db5 100644 --- a/docs/FAQ-hi-rIN.md +++ b/docs/FAQ-hi-rIN.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-hr-rHR.md b/docs/FAQ-hr-rHR.md index bb4c53d02a..41719f41ee 100644 --- a/docs/FAQ-hr-rHR.md +++ b/docs/FAQ-hr-rHR.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-hu-rHU.md b/docs/FAQ-hu-rHU.md index bc571a004e..b1e7bdee63 100644 --- a/docs/FAQ-hu-rHU.md +++ b/docs/FAQ-hu-rHU.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-in-rID.md b/docs/FAQ-in-rID.md index 76c582f3f4..1bc1cdffd6 100644 --- a/docs/FAQ-in-rID.md +++ b/docs/FAQ-in-rID.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-it-rIT.md b/docs/FAQ-it-rIT.md index 3130f52a78..3d9de1904f 100644 --- a/docs/FAQ-it-rIT.md +++ b/docs/FAQ-it-rIT.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-iw-rIL.md b/docs/FAQ-iw-rIL.md index cf28302838..0ab303de7d 100644 --- a/docs/FAQ-iw-rIL.md +++ b/docs/FAQ-iw-rIL.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-ja-rJP.md b/docs/FAQ-ja-rJP.md index d56b2b65b4..b26dc83c2b 100644 --- a/docs/FAQ-ja-rJP.md +++ b/docs/FAQ-ja-rJP.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-kk-rKZ.md b/docs/FAQ-kk-rKZ.md index 19c4eaac11..a148de4db5 100644 --- a/docs/FAQ-kk-rKZ.md +++ b/docs/FAQ-kk-rKZ.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-ko-rKR.md b/docs/FAQ-ko-rKR.md index 93616f9ce7..1a6756b27a 100644 --- a/docs/FAQ-ko-rKR.md +++ b/docs/FAQ-ko-rKR.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-lt-rLT.md b/docs/FAQ-lt-rLT.md index 047c6abfb7..51fca3a84c 100644 --- a/docs/FAQ-lt-rLT.md +++ b/docs/FAQ-lt-rLT.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-nl-rNL.md b/docs/FAQ-nl-rNL.md index 7b9febea74..f847617323 100644 --- a/docs/FAQ-nl-rNL.md +++ b/docs/FAQ-nl-rNL.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-nn-rNO.md b/docs/FAQ-nn-rNO.md index 6d24cd07fc..f2e787b295 100644 --- a/docs/FAQ-nn-rNO.md +++ b/docs/FAQ-nn-rNO.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-no-rNO.md b/docs/FAQ-no-rNO.md index 669d4f9260..8456068d43 100644 --- a/docs/FAQ-no-rNO.md +++ b/docs/FAQ-no-rNO.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-pl-rPL.md b/docs/FAQ-pl-rPL.md index 2d096b12da..0dd66debfd 100644 --- a/docs/FAQ-pl-rPL.md +++ b/docs/FAQ-pl-rPL.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-pt-rBR.md b/docs/FAQ-pt-rBR.md index 9e011e023f..3a85919250 100644 --- a/docs/FAQ-pt-rBR.md +++ b/docs/FAQ-pt-rBR.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-pt-rPT.md b/docs/FAQ-pt-rPT.md index 3b4aa56840..e85368d7aa 100644 --- a/docs/FAQ-pt-rPT.md +++ b/docs/FAQ-pt-rPT.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-ro-rRO.md b/docs/FAQ-ro-rRO.md index a65c07b3e6..f921bdbae4 100644 --- a/docs/FAQ-ro-rRO.md +++ b/docs/FAQ-ro-rRO.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-ru-rRU.md b/docs/FAQ-ru-rRU.md index 17a132d017..6a91f60fd2 100644 --- a/docs/FAQ-ru-rRU.md +++ b/docs/FAQ-ru-rRU.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-sk-rSK.md b/docs/FAQ-sk-rSK.md index a20ff3eb7d..780d3fd3a1 100644 --- a/docs/FAQ-sk-rSK.md +++ b/docs/FAQ-sk-rSK.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-sl-rSI.md b/docs/FAQ-sl-rSI.md index 48c709e02d..1c499b42f7 100644 --- a/docs/FAQ-sl-rSI.md +++ b/docs/FAQ-sl-rSI.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-sr-rSP.md b/docs/FAQ-sr-rSP.md index 04234b8867..d325ba37da 100644 --- a/docs/FAQ-sr-rSP.md +++ b/docs/FAQ-sr-rSP.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-sv-rSE.md b/docs/FAQ-sv-rSE.md index 7b6d8215ff..8032edc806 100644 --- a/docs/FAQ-sv-rSE.md +++ b/docs/FAQ-sv-rSE.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-tr-rTR.md b/docs/FAQ-tr-rTR.md index b9ca9bdc01..4d036cc92f 100644 --- a/docs/FAQ-tr-rTR.md +++ b/docs/FAQ-tr-rTR.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-uk-rUA.md b/docs/FAQ-uk-rUA.md index 33a6b692ba..c686a0491d 100644 --- a/docs/FAQ-uk-rUA.md +++ b/docs/FAQ-uk-rUA.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -1181,12 +1183,14 @@ If you got the message *This provider does not support push messages* while conf If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages * The keep-alive interval is lower than 12 minutes +In addition, the trash and spam folders will be automatically set to checking for new messages after three successive [too many simultaneous connections](#user-content-faq23) errors. +
diff --git a/docs/FAQ-vi-rVN.md b/docs/FAQ-vi-rVN.md index 006ac5f4e7..0c47e78f7e 100644 --- a/docs/FAQ-vi-rVN.md +++ b/docs/FAQ-vi-rVN.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. diff --git a/docs/FAQ-zh-rCN.md b/docs/FAQ-zh-rCN.md index 049d8c12e0..dd05782fde 100644 --- a/docs/FAQ-zh-rCN.md +++ b/docs/FAQ-zh-rCN.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too. @@ -764,7 +766,7 @@ If there are any error messages, please see [this FAQ](#user-content-faq22). On some devices, where there are lots of applications competing for memory, Android may stop the synchronization service as a last resort. -Some Android versions stop apps and services too aggressively. Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information. +Some Android versions stop apps and services too aggressively. See [this dedicated website](https://dontkillmyapp.com/) and [this Android issue](https://issuetracker.google.com/issues/122098785) for more information. Disabling battery optimizations (setup step 4) reduces the chance Android will stop the synchronization service. @@ -782,7 +784,7 @@ Disabling battery optimizations (setup step 4) reduces the chance Android will s **(18) Why is the message preview not always shown?** -The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15). See also [this FAQ](#user-content-faq15). +The preview of the message text cannot be shown if the message body has not been downloaded yet. See also [this FAQ](#user-content-faq15).
@@ -802,23 +804,23 @@ Note that only some convenience and advanced features need to be purchased which Also note that most free apps will appear not to be sustainable in the end, whereas FairEmail is properly maintained and supported, and that free apps may have a catch, like sending privacy sensitive information to the internet. -I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either. For this reason there won't be discounts either. +I have been working on FairEmail almost every day for more than two years, so I think the price is more than reasonable. For this reason there won't be discounts either.
**(20) Can I get a refund?** -If a purchased pro feature doesn't work as intended and this isn't caused by a problem in the free features and I cannot fix the problem in a timely manner, you can get a refund. In all other cases there is no refund possible. In no circumstances there is a refund possible for any problem related to the free features, since there wasn't paid anything for them and because they can be evaluated without any limitation. I take my responsibility as seller to deliver what has been promised and I expect that you take responsibility for informing yourself of what you are buying. In all other cases there is no refund possible. In no circumstances there is a refund possible for any problem related to the free features, since there wasn't paid anything for them and because they can be evaluated without any limitation. I take my responsibility as seller to deliver what has been promised and I expect that you take responsibility for informing yourself of what you are buying. +If a purchased pro feature doesn't work as intended and this isn't caused by a problem in the free features and I cannot fix the problem in a timely manner, you can get a refund. In all other cases there is no refund possible. In no circumstances there is a refund possible for any problem related to the free features, since there wasn't paid anything for them and because they can be evaluated without any limitation. I take my responsibility as seller to deliver what has been promised and I expect that you take responsibility for informing yourself of what you are buying. **(21) How do I enable the notification light?** Before Android 8 Oreo: there is an advanced option in the setup for this. -Android 8 Oreo and later: see [here](https://developer.android.com/training/notify-user/channels) about how to configure notification channels. You can use the button *Manage notifications* in the setup to directly go to the Android notification settings. Note that apps cannot change notification settings, including the notification light setting, on Android 8 Oreo and later anymore. Apps designed and targeting older Android versions might still be able to control the contents of notifications, but such apps cannot be updated anymore and recent Android versions will show a warning that such apps are outdated. You can use the button *Manage notifications* in the setup to directly go to the Android notification settings. Note that apps cannot change notification settings, including the notification light setting, on Android 8 Oreo and later anymore. Apps designed and targeting older Android versions might still be able to control the contents of notifications, but such apps cannot be updated anymore and recent Android versions will show a warning that such apps are outdated. +Android 8 Oreo and later: see [here](https://developer.android.com/training/notify-user/channels) about how to configure notification channels. You can use the button *Manage notifications* in the setup to directly go to the Android notification settings. Note that apps cannot change notification settings, including the notification light setting, on Android 8 Oreo and later anymore. Apps designed and targeting older Android versions might still be able to control the contents of notifications, but such apps cannot be updated anymore and recent Android versions will show a warning that such apps are outdated. -Sometimes it is necessary to disable the setting *Show message preview in notifications* or to enable the settings *Show notifications with a preview text only* to workaround a bug in Android. This might apply to notification sounds and vibrations too. This might apply to notification sounds and vibrations too. +Sometimes it is necessary to disable the setting *Show message preview in notifications* or to enable the settings *Show notifications with a preview text only* to workaround a bug in Android. This might apply to notification sounds and vibrations too. Setting a light color before Android 8 is not supported and on Android 8 and later not possible. @@ -829,43 +831,43 @@ Setting a light color before Android 8 is not supported and on Android 8 and lat FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems. -FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. +FairEmail will automatically try to connect again after a delay. This delay will be doubled after each failed attempt to prevent draining the battery and to prevent from being locked out permanently. There are general errors and errors specific to Gmail accounts (see below). **General errors** -The error *... The error *... Authentication failed ... Invalid credentials ...* could be caused by having revoked the required account/contacts permissions. Just start the wizard (but do not select an account) to grant the required permissions again. AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only. +The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only. -The error *... The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account.

+The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo account password instead of an app password. Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo account. The message *... +OK ...* likely means that a POP3 port (usually port number 995) is being used for an IMAP account (usually port number 993). -The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*. Parameter to HELO does not conform to RFC syntax ... can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*. +The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*. -The errors *... The errors *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. +The errors *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. -The error *... The error *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. +The error *... Host is unresolved ...* or "*... Unable to resolve host ...* means that the address of the email server could not be resolved. This might be caused by ad blocking or an unreachable or not properly working [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) server. The error *... Software caused connection abort ...* means that the email server or something between FairEmail and the email server actively terminated an existing connection. This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode. -The errors *... BYE Logging out ...*, *... The errors *... BYE Logging out ...*, *... Connection reset by peer ...* mean that the email server actively terminated an existing connection.

+The errors *... BYE Logging out ...*, *... Connection reset by peer ...* mean that the email server actively terminated an existing connection. -The error *... The error *... Connection closed by peer ...* might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.

+The error *... Connection closed by peer ...* might be caused by a not updated Exchange server, see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information. -The errors *... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... The errors *... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad.

+The errors *... Read error ...*, *... Write error ...*, *... Read timed out ...*, *... Broken pipe ...* mean that the email server is not responding anymore or that the internet connection is bad. -The error *... The error *... Unexpected end of zlib input stream ...* means that not all data was received, possibly due to a bad or interrupted connection.

+The error *... Unexpected end of zlib input stream ...* means that not all data was received, possibly due to a bad or interrupted connection. The error *... connection failure ...* could indicate [Too many simultaneous connections](#user-content-faq23). -The warning *... The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly.

+The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly. Please [see here](#user-content-faq4) for the errors *... Untrusted ... not in certificate ...*, *... Invalid security certificate (Can't verify identity of server) ...* or *... Trust anchor for certification path not found ...* Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*. -Please [see here](#user-content-faq41) for the error *... Handshake failed ...*. Handshake failed .... +Please [see here](#user-content-faq41) for the error *... Handshake failed ...*. See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean. @@ -879,13 +881,13 @@ Possible causes are: * The email server is refusing to accept a message, for example because it is too large or contains unacceptable links * There are too many connections to the server, see also the next question -Many public Wi-Fi networks block outgoing email to prevent spam. Sometimes you can workaround this by using another SMTP port. See the documentation of the provider for the usable port numbers. Sometimes you can workaround this by using another SMTP port. See the documentation of the provider for the usable port numbers. +Many public Wi-Fi networks block outgoing email to prevent spam. Sometimes you can workaround this by using another SMTP port. See the documentation of the provider for the usable port numbers. -If you are using a [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), the VPN provider might block the connection because it is too aggressively trying to prevent spam. Note that [Google Fi](https://fi.google.com/) is using a VPN too. Note that [Google Fi](https://fi.google.com/) is using a VPN too. +If you are using a [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), the VPN provider might block the connection because it is too aggressively trying to prevent spam. Note that [Google Fi](https://fi.google.com/) is using a VPN too. **Send errors** -SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia.org/wiki/List_of_SMTP_server_return_codes). Too large messages and triggering the spam filter of an email server are the most common reasons. Too large messages and triggering the spam filter of an email server are the most common reasons. +SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia.org/wiki/List_of_SMTP_server_return_codes). Too large messages and triggering the spam filter of an email server are the most common reasons. * The attachment size limit for Gmail [is 25 MB](https://support.google.com/mail/answer/6584) * The attachment size limit for Outlook and Office 365 [is 20 MB](https://support.microsoft.com/en-us/help/2813269/attachment-size-exceeds-the-allowable-limit-error-when-you-add-a-large) @@ -896,17 +898,17 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia **Gmail errors** -The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. This requires contact/account permissions and internet connectivity. +The authorization of Gmail accounts setup with the quick wizard needs to be periodically refreshed via the [Android account manager](https://developer.android.com/reference/android/accounts/AccountManager). This requires contact/account permissions and internet connectivity. -The error *... Authentication failed ... The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device.

+The error *... Authentication failed ... Account not found ...* means that a previously authorized Gmail account was removed from the device. -The errors *... Authentication failed ... The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account.

+The errors *... Authentication failed ... No token on refresh ...* means that the Android account manager failed to refresh the authorization of a Gmail account. -The error *... Authentication failed ... The error *... Authentication failed ... Invalid credentials ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection

+The error *... Authentication failed ... Invalid credentials ... network error ...* means that the Android account manager was not able to refresh the authorization of a Gmail account due to problems with the internet connection The error *... Authentication failed ... Invalid credentials ...* could be caused by having revoked the required account/contacts permissions. Just start the wizard (but do not select an account) to grant the required permissions again. -The eror *... The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881).

+The eror *... ServiceDisabled ...* might be caused by enrolling in the [Advanced Protection Program](https://landing.google.com/advancedprotection/): "*To read your email, you can (must) use Gmail - You won’t be able to use your Google Account with some (all) apps & services that require access to sensitive data like your emails*", see [here](https://support.google.com/accounts/answer/7519408?hl=en&ref_topic=9264881). When in doubt, you can ask for [support](#user-content-support). @@ -934,7 +936,7 @@ First try to wait some time to see if the problem resolves itself, else: * either switch to periodically checking for messages in the receive settings, which will result in opening folders one at a time * or set some folders to poll instead of synchronize (long press folder in the folder list, edit properties) -The maximum number of simultaneous folder connections for Gmail is 15, so you can synchronize at most 15 folders simultaneously on *all* your devices at the same time. For this reason Gmail *user* folders are set to poll by default instead of synchronize always. When needed or desired, you can change this by long pressing a folder in the folder list and selecting *Edit properties*. See [here](https://support.google.com/mail/answer/7126229) for details. For this reason Gmail *user* folders are set to poll by default instead of synchronize always. When needed or desired, you can change this by long pressing a folder in the folder list and selecting *Edit properties*. See [here](https://support.google.com/mail/answer/7126229) for details. +The maximum number of simultaneous folder connections for Gmail is 15, so you can synchronize at most 15 folders simultaneously on *all* your devices at the same time. For this reason Gmail *user* folders are set to poll by default instead of synchronize always. When needed or desired, you can change this by long pressing a folder in the folder list and selecting *Edit properties*. See [here](https://support.google.com/mail/answer/7126229) for details. When using a Dovecot server, you might want to change the setting [mail_max_userip_connections](https://doc.dovecot.org/settings/dovecot_core_settings/#mail-max-userip-connections). @@ -943,16 +945,16 @@ When using a Dovecot server, you might want to change the setting [mail_max_user **(24) What is browse messages on the server?** -Browse messages on the server will fetch messages from the email server in real time when you reach the end of the list of synchronized messages, even when the folder is set to not synchronize. You can disable this feature in the advanced account settings. You can disable this feature in the advanced account settings. +Browse messages on the server will fetch messages from the email server in real time when you reach the end of the list of synchronized messages, even when the folder is set to not synchronize. You can disable this feature in the advanced account settings.
**(25) Why can't I select/open/save an image, attachment or a file?** -When a menu item to select/open/save a file is disabled (dimmed) or when you get the message *Storage access framework not available*, the [storage access framework](https://developer.android.com/guide/topics/providers/document-provider), a standard Android component, is probably not present. This might be because your custom ROM does not include it or because it was actively removed (debloated). This might be because your custom ROM does not include it or because it was actively removed (debloated). +When a menu item to select/open/save a file is disabled (dimmed) or when you get the message *Storage access framework not available*, the [storage access framework](https://developer.android.com/guide/topics/providers/document-provider), a standard Android component, is probably not present. This might be because your custom ROM does not include it or because it was actively removed (debloated). -FairEmail does not request storage permissions, so this framework is required to select files and folders. No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to *all* files. No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to *all* files. +FairEmail does not request storage permissions, so this framework is required to select files and folders. No app, except maybe file managers, targeting Android 4.4 KitKat or later should ask for storage permissions because it would allow access to *all* files. The storage access framework is provided by the package *com.android.documentsui*, which is visible as *Files* app on some Android versions (notable OxygenOS). @@ -969,7 +971,7 @@ Alternatively, you might be able to enable the *Files* app again using the Andro **(26) Can I help to translate FairEmail in my own language?** -Yes, you can translate the texts of FairEmail in your own language [on Crowdin](https://crowdin.com/project/open-source-email). Registration is free. Registration is free. +Yes, you can translate the texts of FairEmail in your own language [on Crowdin](https://crowdin.com/project/open-source-email). Registration is free. If you would like your name or alias to be included in the list of contributors in *About* the app, please [contact me](https://contact.faircode.eu/?product=fairemailsupport). @@ -1009,7 +1011,7 @@ FairEmail has the following notification channels: * Warning: used for warning notifications * Error: used for error notifications -See [here](https://developer.android.com/guide/topics/ui/notifiers/notifications#ManageChannels) for details on notification channels. In short: tap on the notification channel name to access the channel settings. In short: tap on the notification channel name to access the channel settings. +See [here](https://developer.android.com/guide/topics/ui/notifiers/notifications#ManageChannels) for details on notification channels. In short: tap on the notification channel name to access the channel settings. On Android before Android 8 Oreo you can set the notification sound in the settings. @@ -1032,7 +1034,7 @@ There are quick settings (settings tiles) available to: * globally enable/disable synchronization * show the number of new messages and marking them as seen (not read) -Quick settings require Android 7.0 Nougat or later. The usage of settings tiles is explained [here](https://support.google.com/android/answer/9083864). The usage of settings tiles is explained [here](https://support.google.com/android/answer/9083864). +Quick settings require Android 7.0 Nougat or later. The usage of settings tiles is explained [here](https://support.google.com/android/answer/9083864).
@@ -1044,7 +1046,7 @@ There are shortcuts available to: * compose a new message to a favorite contact * setup accounts, identities, etc -Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850). The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850). +Shortcuts require Android 7.1 Nougat or later. The usage of shortcuts is explained [here](https://support.google.com/android/answer/2781850).
@@ -1076,13 +1078,13 @@ Note that this is independent of receiving messages. **(34) How are identities matched?** -Identities are as expected matched by account. Identities are as expected matched by account. For incoming messages the *to*, *cc*, *bcc*, *from* and *(X-)delivered/envelope/original-to* addresses will be checked (in this order) and for outgoing messages (drafts, outbox and sent) only the *from* addresses will be checked. +Identities are as expected matched by account. For incoming messages the *to*, *cc*, *bcc*, *from* and *(X-)delivered/envelope/original-to* addresses will be checked (in this order) and for outgoing messages (drafts, outbox and sent) only the *from* addresses will be checked. The matched address will be shown as *via* in the addresses section of received messages (between the message header and message text). Note that identities needs to be enabled to be able to be matched and that identities of other accounts will not be considered. -Matching will be done only once on receiving a message, so changing the configuration will not change existing messages. Matching will be done only once on receiving a message, so changing the configuration will not change existing messages. You could clear local messages by long pressing a folder in the folder list and synchronize the messages again though. +Matching will be done only once on receiving a message, so changing the configuration will not change existing messages. You could clear local messages by long pressing a folder in the folder list and synchronize the messages again though. It is possible to configure a [regex](https://en.wikipedia.org/wiki/Regular_expression) in the identity settings to match the username of an email address (the part before the @ sign). @@ -1094,7 +1096,7 @@ If you like to match the special purpose email addresses abc@example.com and xyx * Identity: xyz@example.com; regex: **(?i)xyz** * Identity: main@example.com; regex: **^(?i)((?!abc|xyz).)\*$** -Matched identities can be used to color code messages. The identity color takes precedence over the account color. Setting identity colors is a pro feature. The identity color takes precedence over the account color. Setting identity colors is a pro feature. +Matched identities can be used to color code messages. The identity color takes precedence over the account color. Setting identity colors is a pro feature.
@@ -1111,7 +1113,7 @@ FairEmail formats messages again causing messages to look different from the ori Note that reformatted messages are often better readable than original messages because the margins are removed, and font colors and sizes are standardized. -The Gmail app shows images by default by downloading the images through a Google proxy server. The Gmail app shows images by default by downloading the images through a Google proxy server. Since the images are downloaded from the source server [in real-time](https://blog.filippo.io/how-the-new-gmail-image-proxy-works-and-what-this-means-for-you/), this is even less secure because Google is involved too without providing much benefit. +The Gmail app shows images by default by downloading the images through a Google proxy server. Since the images are downloaded from the source server [in real-time](https://blog.filippo.io/how-the-new-gmail-image-proxy-works-and-what-this-means-for-you/), this is even less secure because Google is involved too without providing much benefit. You can show images and original messages by default for trusted senders on a case-by-case basis by checking *Do not ask this again for ...*. @@ -1136,52 +1138,52 @@ Long version: All supported Android versions [encrypt all user data](https://source.android.com/security/encryption), so all data, including usernames, passwords, messages, etc, is stored encrypted. -If the device is secured with a PIN, pattern or password, you can make the account and identity passwords visible. If the device is secured with a PIN, pattern or password, you can make the account and identity passwords visible. If this is a problem because you are sharing the device with other people, consider to use [user profiles](https://www.howtogeek.com/333484/how-to-set-up-multiple-user-profiles-on-android/). +If the device is secured with a PIN, pattern or password, you can make the account and identity passwords visible. If this is a problem because you are sharing the device with other people, consider to use [user profiles](https://www.howtogeek.com/333484/how-to-set-up-multiple-user-profiles-on-android/).
**(39) How can I reduce the battery usage of FairEmail?** -Recent Android versions by default report *app usage* as a percentage in the Android battery settings screen. **Confusingly, *app usage* is not the same as *battery usage* and is not even directly related to battery usage!** The app usage (while in use) will be very high because FairEmail is using a foreground service which is considered as constant app usage by Android. However, this doesn't mean that FairEmail is constantly using battery power. The real battery usage can be seen by navigating to this screen: **Confusingly, *app usage* is not the same as *battery usage* and is not even directly related to battery usage!** The app usage (while in use) will be very high because FairEmail is using a foreground service which is considered as constant app usage by Android. However, this doesn't mean that FairEmail is constantly using battery power. The real battery usage can be seen by navigating to this screen: +Recent Android versions by default report *app usage* as a percentage in the Android battery settings screen. **Confusingly, *app usage* is not the same as *battery usage* and is not even directly related to battery usage!** The app usage (while in use) will be very high because FairEmail is using a foreground service which is considered as constant app usage by Android. However, this doesn't mean that FairEmail is constantly using battery power. The real battery usage can be seen by navigating to this screen: *Android settings*, *Battery*, three-dots menu *Battery usage*, three-dots menu *Show full device usage* -As a rule of thumb the battery usage should be below or in any case not be much higher than *Mobile network standby*. If this isn't the case, please let me know. If this isn't the case, please let me know. +As a rule of thumb the battery usage should be below or in any case not be much higher than *Mobile network standby*. If this isn't the case, please let me know. It is inevitable that synchronizing messages will use battery power because it requires network access and accessing the messages database. -If you are comparing the battery usage of FairEmail with another email client, please make sure the other email client is setup similarly. For example comparing always sync (push messages) and (infrequent) periodic checking for new messages is not a fair comparison. For example comparing always sync (push messages) and (infrequent) periodic checking for new messages is not a fair comparison. +If you are comparing the battery usage of FairEmail with another email client, please make sure the other email client is setup similarly. For example comparing always sync (push messages) and (infrequent) periodic checking for new messages is not a fair comparison. -Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. In this case you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remotes messages are expensive operations. In this case you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remotes messages are expensive operations. +Reconnecting to an email server will use extra battery power, so an unstable internet connection will result in extra battery usage. In this case you might want to synchronize periodically, for example each hour, instead of continuously. Note that polling frequently (more than every 30-60 minutes) will likely use more battery power than synchronizing always because connecting to the server and comparing the local and remotes messages are expensive operations. [On some devices](https://dontkillmyapp.com/) it is necessary to *disable* battery optimizations (setup step 4) to keep connections to email servers open. -Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting. Long press a folder name in the folders list and select *Edit properties* to access this setting. +Most of the battery usage, not considering viewing messages, is due to synchronization (receiving and sending) of messages. So, to reduce the battery usage, set the number of days to synchronize message for to a lower value, especially if there are a lot of recent messages in a folder. Long press a folder name in the folders list and select *Edit properties* to access this setting. If you have at least once a day internet connectivity, it is sufficient to synchronize messages just for one day. -Note that you can set the number of days to *keep* messages for to a higher number than to *synchronize* messages for. You could for example initially synchronize messages for a large number of days and after this has been completed reduce the number of days to synchronize messages for, but leave the number of days to keep messages for. You could for example initially synchronize messages for a large number of days and after this has been completed reduce the number of days to synchronize messages for, but leave the number of days to keep messages for. +Note that you can set the number of days to *keep* messages for to a higher number than to *synchronize* messages for. You could for example initially synchronize messages for a large number of days and after this has been completed reduce the number of days to synchronize messages for, but leave the number of days to keep messages for. In the receive settings you can enable to always synchronize starred messages, which will allow you to keep older messages around while synchronizing messages for a limited number of days. -Disabling the folder option *Automatically download message texts and attachments* will result in less network traffic and thus less battery usage. You could disable this option for example for the sent folder and the archive. You could disable this option for example for the sent folder and the archive. +Disabling the folder option *Automatically download message texts and attachments* will result in less network traffic and thus less battery usage. You could disable this option for example for the sent folder and the archive. -Synchronizing messages at night is mostly not useful, so you can save on battery usage by not synchronizing at night. In the settings you can select a schedule for message synchronization (this is a pro feature). In the settings you can select a schedule for message synchronization (this is a pro feature). +Synchronizing messages at night is mostly not useful, so you can save on battery usage by not synchronizing at night. In the settings you can select a schedule for message synchronization (this is a pro feature). -FairEmail will by default synchronize the folder list on each connection. FairEmail will by default synchronize the folder list on each connection. Since folders are mostly not created, renamed and deleted very often, you can save some network and battery usage by disabling this in the receive settings. +FairEmail will by default synchronize the folder list on each connection. Since folders are mostly not created, renamed and deleted very often, you can save some network and battery usage by disabling this in the receive settings. -FairEmail will by default check if old messages were deleted from the server on each connection. FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings. +FairEmail will by default check if old messages were deleted from the server on each connection. If you don't mind that old messages that were delete from the server are still visible in FairEmail, you can save some network and battery usage by disabling this in the receive settings. -Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive. +Some providers don't follow the IMAP standard and don't keep connections open long enough, forcing FairEmail to reconnect often, causing extra battery usage. You can inspect the *Log* via the main navigation menu to check if there are frequent reconnects (connection closed/reset, read/write error/timeout, etc). You can workaround this by lowering the keep-alive interval in the advanced account settings to for example 9 or 15 minutes. Note that battery optimizations need to be disabled in setup step 4 to reliably keep connections alive. -Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings. +Some providers send every two minutes something like '*Still here*' resulting in network traffic and your device to wake up and causing unnecessary extra battery usage. You can inspect the *Log* via the main navigation menu to check if your provider is doing this. If your provider is using [Dovecot](https://www.dovecot.org/) as IMAP server, you could ask your provider to change the [imap_idle_notify_interval](https://wiki.dovecot.org/Timeouts) setting to a higher value or better yet, to disable this. If your provider is not able or willing to change/disable this, you should consider to switch to periodically instead of continuous synchronization. You can change this in the receive settings. If you got the message *This provider does not support push messages* while configuring an account, consider switching to a modern provider which supports push messages (IMAP IDLE) to reduce battery usage. If your device has an [AMOLED](https://en.wikipedia.org/wiki/AMOLED) screen, you can save battery usage while viewing messages by switching to the black theme. -By default auto optimize in the receive settings is enabled, which will switch an account to periodically checking for new messages when the email server: +If auto optimize in the receive settings is enabled, an account will automatically be switched to periodically checking for new messages when the email server: * Says '*Still here*' within 3 minutes * The email server does not support push messages @@ -1196,7 +1198,7 @@ In addition, the trash and spam folders will be automatically set to checking fo You can reduce the network usage basically in the same way as reducing battery usage, see the previous question for suggestions. -By default FairEmail does not download message texts and attachments larger than 256 KiB when there is a metered (mobile or paid Wi-Fi) internet connection. You can change this in the connection settings. You can change this in the connection settings. +By default FairEmail does not download message texts and attachments larger than 256 KiB when there is a metered (mobile or paid Wi-Fi) internet connection. You can change this in the connection settings.
@@ -1205,21 +1207,21 @@ By default FairEmail does not download message texts and attachments larger than There are several possible causes, so please read to the end of this answer. -The error '*Handshake failed ... The error '*Handshake failed ... WRONG_VERSION_NUMBER ...*' might mean that you are trying to connect to an IMAP or SMTP server without an encrypted connection, typically using port 143 (IMAP) and port 25 (SMTP), or that a wrong protocol (SSL/TLS or STARTTLS) is being used.

+The error '*Handshake failed ... WRONG_VERSION_NUMBER ...*' might mean that you are trying to connect to an IMAP or SMTP server without an encrypted connection, typically using port 143 (IMAP) and port 25 (SMTP), or that a wrong protocol (SSL/TLS or STARTTLS) is being used. Most providers provide encrypted connections using different ports, typically port 993 (IMAP) and port 465/587 (SMTP). -If your provider doesn't support encrypted connections, you should ask to make this possible. If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings. +If your provider doesn't support encrypted connections, you should ask to make this possible. If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings. See also [this FAQ](#user-content-faq4). -The error '*Handshake failed ... The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail.

+The error '*Handshake failed ... SSLV3_ALERT_ILLEGAL_PARAMETER ...*' is either caused by a bug in the SSL protocol implementation or by a too short DH key on the email server and can unfortunately not be fixed by FairEmail. -The error '*Handshake failed ... The error '*Handshake failed ... HANDSHAKE_FAILURE_ON_CLIENT_HELLO ...*' might be caused by the provider still using RC4, which isn't supported since [Android 7](https://developer.android.com/about/versions/nougat/android-7.0-changes.html#tls-ssl) anymore.

+The error '*Handshake failed ... HANDSHAKE_FAILURE_ON_CLIENT_HELLO ...*' might be caused by the provider still using RC4, which isn't supported since [Android 7](https://developer.android.com/about/versions/nougat/android-7.0-changes.html#tls-ssl) anymore. -The error '*Handshake failed ... The error '*Handshake failed ... UNSUPPORTED_PROTOCOL or TLSV1_ALERT_PROTOCOL_VERSION ...*' might be caused by enabling hardening connections in the connection settings or by Android not supporting older protocols anymore, like SSLv3.

+The error '*Handshake failed ... UNSUPPORTED_PROTOCOL or TLSV1_ALERT_PROTOCOL_VERSION ...*' might be caused by enabling hardening connections in the connection settings or by Android not supporting older protocols anymore, like SSLv3. -Android 8 Oreo and later [do not support](https://developer.android.com/about/versions/oreo/android-8.0-changes#security-all) SSLv3 anymore. There is no way to workaround lacking RC4 and SSLv3 support because it has completely been removed from Android (which should say something). There is no way to workaround lacking RC4 and SSLv3 support because it has completely been removed from Android (which should say something). +Android 8 Oreo and later [do not support](https://developer.android.com/about/versions/oreo/android-8.0-changes#security-all) SSLv3 anymore. There is no way to workaround lacking RC4 and SSLv3 support because it has completely been removed from Android (which should say something). You can use [this website](https://ssl-tools.net/mailservers) or [this website](https://www.immuniweb.com/ssl/) to check for SSL/TLS problems of email servers. @@ -1261,7 +1263,7 @@ See below about how to contact me. **(43) Can you show the original ... ?** -Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. FairEmail does and will not alter this in any way, except for requesting [TEXT_AUTOSIZING](https://developer.android.com/reference/android/webkit/WebSettings.LayoutAlgorithm), which will *attempt* to make small text more readable. +Show original, shows the original message as the sender has sent it, including original fonts, colors, margins, etc. FairEmail does and will not alter this in any way, except for requesting [TEXT_AUTOSIZING](https://developer.android.com/reference/android/webkit/WebSettings.LayoutAlgorithm), which will *attempt* to make small text more readable.
@@ -1273,25 +1275,25 @@ Show original, shows the original message as the sender has sent it, including o
-**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?** To use it, you must import it as one of your own!' ? +**(45) How can I fix 'This key is not available. To use it, you must import it as one of your own!' ?** -You'll get the message *This key is not available. To use it, you must import it as one of your own!* when trying to decrypt a message with a public key. To fix this you'll need to import the private key. To use it, you must import it as one of your own! when trying to decrypt a message with a public key. To fix this you'll need to import the private key. +You'll get the message *This key is not available. To use it, you must import it as one of your own!* when trying to decrypt a message with a public key. To fix this you'll need to import the private key.
**(46) Why does the message list keep refreshing?** -If you see a 'spinner' at the top of the message list, the folder is still being synchronized with the remote server. You can see the progress of the synchronization in the folder list. See the legend about what the icons and numbers mean. You can see the progress of the synchronization in the folder list. See the legend about what the icons and numbers mean. +If you see a 'spinner' at the top of the message list, the folder is still being synchronized with the remote server. You can see the progress of the synchronization in the folder list. See the legend about what the icons and numbers mean. -The speed of your device and internet connection and the number of days to synchronize messages for determine how long synchronization will take. The speed of your device and internet connection and the number of days to synchronize messages for determine how long synchronization will take. Note that you shouldn't set the number of days to synchronize messages for to more than one day in most cases, see also [this FAQ](#user-content-faq39). +The speed of your device and internet connection and the number of days to synchronize messages for determine how long synchronization will take. Note that you shouldn't set the number of days to synchronize messages for to more than one day in most cases, see also [this FAQ](#user-content-faq39).
**(47) How do I solve the error 'No primary account or no drafts folder' ?** -You'll get the error message *No primary account or no drafts folder* when trying to compose a message while there is no account set to be the primary account or when there is no drafts folder selected for the primary account. This can happen for example when you start FairEmail to compose a message from another app. FairEmail needs to know where to store the draft, so you'll need to select one account to be the primary account and/or you'll need to select a drafts folder for the primary account. This can happen for example when you start FairEmail to compose a message from another app. FairEmail needs to know where to store the draft, so you'll need to select one account to be the primary account and/or you'll need to select a drafts folder for the primary account. +You'll get the error message *No primary account or no drafts folder* when trying to compose a message while there is no account set to be the primary account or when there is no drafts folder selected for the primary account. This can happen for example when you start FairEmail to compose a message from another app. FairEmail needs to know where to store the draft, so you'll need to select one account to be the primary account and/or you'll need to select a drafts folder for the primary account. This can also happen when you try to reply to a message or to forward a message from an account with no drafts folder while there is no primary account or when the primary account does not have a drafts folder. @@ -1302,16 +1304,16 @@ Please see [this FAQ](#user-content-faq141) for some more information. **~~(48) How do I solve the error 'No primary account or no archive folder' ?~~** -~~You'll get the error message *No primary account or no archive folder* when searching for messages from another app. FairEmail needs to know where to search, so you'll need to select one account to be the primary account and/or you'll need to select a archive folder for the primary account.~~ FairEmail needs to know where to search, so you'll need to select one account to be the primary account and/or you'll need to select a archive folder for the primary account.~~ +~~You'll get the error message *No primary account or no archive folder* when searching for messages from another app. FairEmail needs to know where to search, so you'll need to select one account to be the primary account and/or you'll need to select a archive folder for the primary account.~~
**(49) How do I fix 'An outdated app sent a file path instead of a file stream' ?** -You likely selected or sent an attachment or image with an outdated file manager or an outdated app which assumes all apps still have storage permissions. For security and privacy reasons modern apps like FairEmail have no full access to all files anymore. You likely selected or sent an attachment or image with an outdated file manager or an outdated app which assumes all apps still have storage permissions. For security and privacy reasons modern apps like FairEmail have no full access to all files anymore. This can result into the error message *An outdated app sent a file path instead of a file stream* if a file name instead of a file stream is being shared with FairEmail because FairEmail cannot randomly open files. +You likely selected or sent an attachment or image with an outdated file manager or an outdated app which assumes all apps still have storage permissions. For security and privacy reasons modern apps like FairEmail have no full access to all files anymore. This can result into the error message *An outdated app sent a file path instead of a file stream* if a file name instead of a file stream is being shared with FairEmail because FairEmail cannot randomly open files. -You can fix this by switching to an up-to-date file manager or an app designed for recent Android versions. Alternatively, you can grant FairEmail read access to the storage space on your device in the Android app settings. You can fix this by switching to an up-to-date file manager or an app designed for recent Android versions. Alternatively, you can grant FairEmail read access to the storage space on your device in the Android app settings. Note that this workaround [won't work on Android Q](https://developer.android.com/preview/privacy/scoped-storage) anymore. +You can fix this by switching to an up-to-date file manager or an app designed for recent Android versions. Alternatively, you can grant FairEmail read access to the storage space on your device in the Android app settings. Note that this workaround [won't work on Android Q](https://developer.android.com/preview/privacy/scoped-storage) anymore. See also [question 25](#user-content-faq25) and [what Google writes about it](https://developer.android.com/training/secure-file-sharing/share-file#RespondToRequest). @@ -1327,7 +1329,7 @@ A synchronize all (download all) messages will not be added because it can easil **(51) How are folders sorted?** -Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*. +Folders are first sorted on account order (by default on account name) and within an account with special, system folders on top, followed by folders set to synchronize. Within each category the folders are sorted on (display) name. You can set the display name by long pressing a folder in the folder list and selecting *Edit properties*. The navigation (hamburger) menu item *Order folders* in the setup can be used to manually order the folders. @@ -1336,7 +1338,7 @@ The navigation (hamburger) menu item *Order folders* in the setup can be used to **(52) Why does it take some time to reconnect to an account?** -There is no reliable way to know if an account connection was terminated gracefully or forcefully. There is no reliable way to know if an account connection was terminated gracefully or forcefully. Trying to reconnect to an account while the account connection was terminated forcefully too often can result in problems like [too many simultaneous connections](#user-content-faq23) or even the account being blocked. To prevent such problems, FairEmail waits 90 seconds until trying to reconnect again. To prevent such problems, FairEmail waits 90 seconds until trying to reconnect again. +There is no reliable way to know if an account connection was terminated gracefully or forcefully. Trying to reconnect to an account while the account connection was terminated forcefully too often can result in problems like [too many simultaneous connections](#user-content-faq23) or even the account being blocked. To prevent such problems, FairEmail waits 90 seconds until trying to reconnect again. You can long press *Settings* in the navigation menu to reconnect immediately. @@ -1345,11 +1347,11 @@ You can long press *Settings* in the navigation menu to reconnect immediately. **(53) Can you stick the message action bar to the top/bottom?** -The message action bar works on a single message and the bottom action bar works on all the messages in the conversation. Since there is often more than one message in a conversation, this is not possible. Moreover, there are quite some message specific actions, like forwarding. Since there is often more than one message in a conversation, this is not possible. Moreover, there are quite some message specific actions, like forwarding. +The message action bar works on a single message and the bottom action bar works on all the messages in the conversation. Since there is often more than one message in a conversation, this is not possible. Moreover, there are quite some message specific actions, like forwarding. Moving the message action bar to the bottom of the message is visually not appealing because there is already a conversation action bar at the bottom of the screen. -Note that there are not many, if any, email apps that display a conversation as a list of expandable messages. This has a lot of advantages, but the also causes the need for message specific actions. This has a lot of advantages, but the also causes the need for message specific actions. +Note that there are not many, if any, email apps that display a conversation as a list of expandable messages. This has a lot of advantages, but the also causes the need for message specific actions.
@@ -1371,7 +1373,7 @@ Note that there are not many, if any, email apps that display a conversation as **(55) How can I mark all messages as read / move or delete all messages?** -You can use multiple select for this. You can use multiple select for this. Long press the first message, don't lift your finger and slide down to the last message. Then use the three dot action button to execute the desired action. Then use the three dot action button to execute the desired action. +You can use multiple select for this. Long press the first message, don't lift your finger and slide down to the last message. Then use the three dot action button to execute the desired action.
@@ -1411,7 +1413,7 @@ Message bodies and attachments are downloaded by default. **(59) Can original messages be opened in the browser?** -For security reasons the files with the original message texts are not accessible to other apps, so this is not possible. For security reasons the files with the original message texts are not accessible to other apps, so this is not possible. In theory the [Storage Access Framework](https://developer.android.com/guide/topics/providers/document-provider) could be used to share these files, but even Google's Chrome cannot handle this. +For security reasons the files with the original message texts are not accessible to other apps, so this is not possible. In theory the [Storage Access Framework](https://developer.android.com/guide/topics/providers/document-provider) could be used to share these files, but even Google's Chrome cannot handle this.
@@ -1440,7 +1442,7 @@ For security reasons the files with the original message texts are not accessibl **(61) Why are some messages shown dimmed?** -Messages shown dimmed (grayed) are locally moved messages for which the move is not confirmed by the server yet. This can happen when there is no connection to the server or the account (yet). Messages shown dimmed (grayed) are locally moved messages for which the move is not confirmed by the server yet. This can happen when there is no connection to the server or the account (yet). These messages will be synchronized after a connection to the server and the account has been made or, if this never happens, will be deleted if they are too old to be synchronized. +Messages shown dimmed (grayed) are locally moved messages for which the move is not confirmed by the server yet. This can happen when there is no connection to the server or the account (yet). These messages will be synchronized after a connection to the server and the account has been made or, if this never happens, will be deleted if they are too old to be synchronized. You might need to manually synchronize the folder, for example by pulling down. @@ -1472,7 +1474,7 @@ If your provider requires an unsupported authentication method, you'll likely ge **(63) How are images resized for displaying on screens?** -Large inline or attached [PNG](https://en.wikipedia.org/wiki/Portable_Network_Graphics) and [JPEG](https://en.wikipedia.org/wiki/JPEG) images will automatically be resized for displaying on screens. This is because email messages are limited in size, depending on the provider mostly between 10 and 50 MB. Images will by default be resized to a maximum width and height of about 1440 pixels and saved with a compression ratio of 90 %. Images are scaled down using whole number factors to reduce memory usage and to retain image quality. Automatically resizing of inline and/or attached images and the maximum target image size can be configured in the send settings. This is because email messages are limited in size, depending on the provider mostly between 10 and 50 MB. Images will by default be resized to a maximum width and height of about 1440 pixels and saved with a compression ratio of 90 %. Images are scaled down using whole number factors to reduce memory usage and to retain image quality. Automatically resizing of inline and/or attached images and the maximum target image size can be configured in the send settings. +Large inline or attached [PNG](https://en.wikipedia.org/wiki/Portable_Network_Graphics) and [JPEG](https://en.wikipedia.org/wiki/JPEG) images will automatically be resized for displaying on screens. This is because email messages are limited in size, depending on the provider mostly between 10 and 50 MB. Images will by default be resized to a maximum width and height of about 1440 pixels and saved with a compression ratio of 90 %. Images are scaled down using whole number factors to reduce memory usage and to retain image quality. Automatically resizing of inline and/or attached images and the maximum target image size can be configured in the send settings. If you want to resize images on a case-by-case basis, you can use [Send Reduced](https://f-droid.org/en/packages/mobi.omegacentauri.SendReduced/) or a similar app. @@ -1481,7 +1483,7 @@ If you want to resize images on a case-by-case basis, you can use [Send Reduced] **~~(64) Can you add custom actions for swipe left/right?~~** -~~Other actions, like marking messages read and snoozing messages are available via multiple selection.~~ ~~You can long press a message to start multiple selection. See also [this question](#user-content-faq55).~~ +~~The most natural thing to do when swiping a list entry left or right is to remove the entry from the list.~~ ~~The most natural action in the context of an email app is moving the message out of the folder to another folder.~~ ~~You can select the folder to move to in the account settings.~~ ~~Other actions, like marking messages read and snoozing messages are available via multiple selection.~~ ~~You can long press a message to start multiple selection. See also [this question](#user-content-faq55).~~ @@ -1494,21 +1496,21 @@ If you want to resize images on a case-by-case basis, you can use [Send Reduced] **(65) Why are some attachments shown dimmed?** -Inline (image) attachments are shown dimmed. Inline (image) attachments are shown dimmed. [Inline attachments](https://tools.ietf.org/html/rfc2183) are supposed to be downloaded and shown automatically, but since FairEmail doesn't always download attachments automatically, see also [this FAQ](#user-content-faq40), FairEmail shows all attachment types. To distinguish inline and regular attachments, inline attachments are shown dimmed. To distinguish inline and regular attachments, inline attachments are shown dimmed. +Inline (image) attachments are shown dimmed. [Inline attachments](https://tools.ietf.org/html/rfc2183) are supposed to be downloaded and shown automatically, but since FairEmail doesn't always download attachments automatically, see also [this FAQ](#user-content-faq40), FairEmail shows all attachment types. To distinguish inline and regular attachments, inline attachments are shown dimmed.
**(66) Is FairEmail available in the Google Play Family Library?** -The price of FairEmail is too low, lower than that of most similar apps, and there are [too many fees and taxes](#user-content-faq19), Google alone already takes 30 %, to justify making FairEmail available in the [Google Play Family Library](https://support.google.com/googleone/answer/7007852). Note that Google promotes the Family libray, but lets developers pay for it and doesn't contribute anything. Note that Google promotes the Family libray, but lets developers pay for it and doesn't contribute anything. +The price of FairEmail is too low, lower than that of most similar apps, and there are [too many fees and taxes](#user-content-faq19), Google alone already takes 30 %, to justify making FairEmail available in the [Google Play Family Library](https://support.google.com/googleone/answer/7007852). Note that Google promotes the Family libray, but lets developers pay for it and doesn't contribute anything.
**(67) How can I snooze conversations?** -Multiple select one of more conversations (long press to start multiple selecting), tap the three dot button and select *Snooze ...*. Alternatively, in the expanded message view use *Snooze ...* in the message three-dots 'more' menu or the timelapse action in the bottom action bar. Select the time the conversation(s) should snooze and confirm by tapping OK. The conversations will be hidden for the selected time and shown again afterwards. You will receive a new message notification as reminder. Alternatively, in the expanded message view use *Snooze ...* in the message three-dots 'more' menu or the timelapse action in the bottom action bar. Select the time the conversation(s) should snooze and confirm by tapping OK. The conversations will be hidden for the selected time and shown again afterwards. You will receive a new message notification as reminder. +Multiple select one of more conversations (long press to start multiple selecting), tap the three dot button and select *Snooze ...*. Alternatively, in the expanded message view use *Snooze ...* in the message three-dots 'more' menu or the timelapse action in the bottom action bar. Select the time the conversation(s) should snooze and confirm by tapping OK. The conversations will be hidden for the selected time and shown again afterwards. You will receive a new message notification as reminder. It is also possible to snooze messages with [a rule](#user-content-faq71). @@ -1523,7 +1525,7 @@ By selecting a zero snooze duration you can cancel snoozing. **~~(68) Why can Adobe Acrobat reader not open PDF attachments / Microsoft apps not open attached documents?~~** -~~Adobe Acrobat reader and Microsoft apps still expects full access to all stored files,~~ ~~while apps should use the [Storage Access Framework](https://developer.android.com/guide/topics/providers/document-provider) since Android KitKat (2013)~~ ~~to have access to actively shared files only. This is for privacy and security reasons.~~ This is for privacy and security reasons.~~ +~~Adobe Acrobat reader and Microsoft apps still expects full access to all stored files,~~ ~~while apps should use the [Storage Access Framework](https://developer.android.com/guide/topics/providers/document-provider) since Android KitKat (2013)~~ ~~to have access to actively shared files only. This is for privacy and security reasons.~~ ~~You can workaround this by saving the attachment and opening it from the Adobe Acrobat reader / Microsoft app,~~ ~~but you are advised to install an up-to-date and preferably open source PDF reader / document viewer,~~ ~~for example one listed [here](https://github.com/offa/android-foss#-document--pdf-viewer).~~ @@ -1532,7 +1534,7 @@ By selecting a zero snooze duration you can cancel snoozing. **(69) Can you add auto scroll up on new message?** -The message list is automatically scrolled up when navigating from a new message notification or after a manual refresh. Always automatically scrolling up on arrival of new messages would interfere with your own scrolling, but if you like you can enable this in the settings. Always automatically scrolling up on arrival of new messages would interfere with your own scrolling, but if you like you can enable this in the settings. +The message list is automatically scrolled up when navigating from a new message notification or after a manual refresh. Always automatically scrolling up on arrival of new messages would interfere with your own scrolling, but if you like you can enable this in the settings.
@@ -1544,7 +1546,7 @@ When navigation to a conversation one message will be expanded if: * There is just one message in the conversation * There is exactly one unread message in the conversation -There is one exception: the message was not downloaded yet and the message is too large to download automatically on a metered (mobile) connection. You can set or disable the maximum message size on the 'connection' settings tab. You can set or disable the maximum message size on the 'connection' settings tab. +There is one exception: the message was not downloaded yet and the message is too large to download automatically on a metered (mobile) connection. You can set or disable the maximum message size on the 'connection' settings tab. Duplicate (archived) messages, trashed messages and draft messages are not counted. @@ -1557,7 +1559,7 @@ Messages will automatically be marked read on expanding, unless this was disable You can edit filter rules by long pressing a folder in the folder list. -New rules will be applied to new messages received in the folder, not to existing messages. New rules will be applied to new messages received in the folder, not to existing messages. You can check the rule and apply the rule to existing messages or, alternatively, long press the rule in the rule list and select *Execute now*. +New rules will be applied to new messages received in the folder, not to existing messages. You can check the rule and apply the rule to existing messages or, alternatively, long press the rule in the rule list and select *Execute now*. You'll need to give a rule a name and you'll need to define the order in which a rule should be executed relative to other rules. @@ -1572,7 +1574,7 @@ The following rule conditions are available: * Header contains * Day/time between -All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. +All the conditions of a rule need to be true for the rule action to be executed. All conditions are optional, but there needs to be at least one condition, to prevent matching all messages. If you want to match all senders or all recipients, you can just use the @ character as condition because all email addresses will contain this character. Note that email addresses are formatted like this: @@ -1581,7 +1583,7 @@ Note that email addresses are formatted like this: You can use multiple rules, possibly with a *stop processing*, for an *or* or a *not* condition. -Matching is not case sensitive, unless you use [regular expressions](https://en.wikipedia.org/wiki/Regular_expression). Please see [here](https://developer.android.com/reference/java/util/regex/Pattern) for the documentation of Java regular expressions. You can test a regex [here](https://regexr.com/). Please see [here](https://developer.android.com/reference/java/util/regex/Pattern) for the documentation of Java regular expressions. You can test a regex [here](https://regexr.com/). +Matching is not case sensitive, unless you use [regular expressions](https://en.wikipedia.org/wiki/Regular_expression). Please see [here](https://developer.android.com/reference/java/util/regex/Pattern) for the documentation of Java regular expressions. You can test a regex [here](https://regexr.com/). Note that a regular expression supports an *or* operator, so if you want to match multiple senders, you can do this: @@ -1607,9 +1609,9 @@ You can select one of these actions to apply to matching messages: * Text-to-speech (sender and subject) * Automation (Tasker, etc) -Rules are applied directly after the message header has been fetched, but before the message text has been downloaded, so it is not possible to apply conditions to the message text. Note that large message texts are downloaded on demand on a metered connection to save on data usage. Note that large message texts are downloaded on demand on a metered connection to save on data usage. +Rules are applied directly after the message header has been fetched, but before the message text has been downloaded, so it is not possible to apply conditions to the message text. Note that large message texts are downloaded on demand on a metered connection to save on data usage. -If you want to forward a message, consider to use the move action instead. If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam. +If you want to forward a message, consider to use the move action instead. This will be more reliable than forwarding as well because forwarded messages might be considered as spam. Since message headers are not downloaded and stored by default to save on battery and data usage and to save storage space it is not possible to preview which messages would match a header rule condition. @@ -1640,18 +1642,18 @@ There can be just one primary account and there can be just one primary identity **(73) Is moving messages across accounts safe/efficient?** -Batch moving messages across accounts is efficient if both the source folder and target folder are set to synchronize, else FairEmail needs to connect to the folder(s) for each message. +Moving messages across accounts is safe because the raw, original messages will be downloaded and moved and because the source messages will be deleted only after the target messages have been added -Sent messages are normally moved from the outbox to the sent folder as soon as your provider adds sent messages to the sent folder. This requires a sent folder to be selected in the account settings and the sent folder to be set to synchronizing. +Batch moving messages across accounts is efficient if both the source folder and target folder are set to synchronize, else FairEmail needs to connect to the folder(s) for each message.
**(74) Why do I see duplicate messages?** -Some providers, notably Gmail, list all messages in all folders, except trashed messages, in the archive (all messages) folder too. FairEmail shows all these messages in a non obtrusive way to indicate that these messages are in fact the same message. FairEmail shows all these messages in a non obtrusive way to indicate that these messages are in fact the same message. +Some providers, notably Gmail, list all messages in all folders, except trashed messages, in the archive (all messages) folder too. FairEmail shows all these messages in a non obtrusive way to indicate that these messages are in fact the same message. -Gmail allows one message to have multiple labels, which are presented to FairEmail as folders. This means that messages with multiple labels will be shown multiple times as well. This means that messages with multiple labels will be shown multiple times as well. +Gmail allows one message to have multiple labels, which are presented to FairEmail as folders. This means that messages with multiple labels will be shown multiple times as well.
@@ -1665,18 +1667,18 @@ A lot of knowledge and experience is required to successfully develop an app for **(76) What does 'Clear local messages' do?** -The folder menu *Clear local messages* removes messages from the device which are present on the server too. It does not delete messages from the server. This can be useful after changing the folder settings to not download the message content (text and attachments), for example to save space. It does not delete messages from the server. This can be useful after changing the folder settings to not download the message content (text and attachments), for example to save space. +The folder menu *Clear local messages* removes messages from the device which are present on the server too. It does not delete messages from the server. This can be useful after changing the folder settings to not download the message content (text and attachments), for example to save space.
**(77) Why are messages sometimes shown with a small delay?** -Depending on the speed of your device (processor speed and maybe even more memory speed) messages might be displayed with a small delay. FairEmail is designed to dynamically handle a large number of messages without running out of memory. This means that messages needs to be read from a database and that this database needs to be watched for changes, both of which might cause small delays. FairEmail is designed to dynamically handle a large number of messages without running out of memory. This means that messages needs to be read from a database and that this database needs to be watched for changes, both of which might cause small delays. +Depending on the speed of your device (processor speed and maybe even more memory speed) messages might be displayed with a small delay. FairEmail is designed to dynamically handle a large number of messages without running out of memory. This means that messages needs to be read from a database and that this database needs to be watched for changes, both of which might cause small delays. -Some convenience features, like grouping messages to display conversation threads and determining the previous/next message, take a little extra time. Note that there is no *the* next message because in the meantime a new message might have been arrived. Note that there is no *the* next message because in the meantime a new message might have been arrived. +Some convenience features, like grouping messages to display conversation threads and determining the previous/next message, take a little extra time. Note that there is no *the* next message because in the meantime a new message might have been arrived. -When comparing the speed of FairEmail with similar apps this should be part of the comparison. It is easy to write a similar, faster app which just displays a lineair list of messages while possible using too much memory, but it is not so easy to properly manage resource usage and to offer more advanced features like conversation threading. It is easy to write a similar, faster app which just displays a lineair list of messages while possible using too much memory, but it is not so easy to properly manage resource usage and to offer more advanced features like conversation threading. +When comparing the speed of FairEmail with similar apps this should be part of the comparison. It is easy to write a similar, faster app which just displays a lineair list of messages while possible using too much memory, but it is not so easy to properly manage resource usage and to offer more advanced features like conversation threading. FairEmail is based on the state-of-the-art [Android architecture components](https://developer.android.com/topic/libraries/architecture/), so there is little room for performance improvements. @@ -1734,9 +1736,9 @@ Extras: account:Gmail Account names are case sensitive. -It is possible to install FairEmail in multiple user profiles, for example a personal and a work profile, and to configure FairEmail differently in each profile, which is another possibility to have different synchronization schedules and to synchronize a different set of accounts. +Automation can be used for more advanced schedules, like for example multiple synchronization periods per day or different synchronization periods for different days. -It is also possible to create [rules](#user-content-faq71) with a time condition and to snooze messages until the end time of the time condition. This way it is possible to snooze business related messages until the start of the business hours. This also means that the messages will be on your device for when there is no internet connection, for example when flying. +It is possible to install FairEmail in multiple user profiles, for example a personal and a work profile, and to configure FairEmail differently in each profile, which is another possibility to have different synchronization schedules and to synchronize a different set of accounts. It is also possible to create [rules](#user-content-faq71) with a time condition and to snooze messages until the end time of the time condition. This way it is possible to snooze business related messages until the start of the business hours. This also means that the messages will be on your device for when there is no internet connection, for example when flying. @@ -1748,7 +1750,7 @@ Scheduling is a pro feature. **(79) How do I use synchronize on demand (manual)?** -Normally, FairEmail maintains a connection to the configured email servers whenever possible to receive messages in real-time. If you don't want this, for example to be not disturbed or to save on battery usage, just disable receiving in the receive settings. This will stop the background service which takes care of automatic synchronization and will remove the associated status bar notification. If you don't want this, for example to be not disturbed or to save on battery usage, just disable receiving in the receive settings. This will stop the background service which takes care of automatic synchronization and will remove the associated status bar notification. +Normally, FairEmail maintains a connection to the configured email servers whenever possible to receive messages in real-time. If you don't want this, for example to be not disturbed or to save on battery usage, just disable receiving in the receive settings. This will stop the background service which takes care of automatic synchronization and will remove the associated status bar notification. You can also enable *Synchronize manually* in the advanced account settings if you want to manually synchronize specific accounts only. @@ -1779,7 +1781,7 @@ You'll likely want to disabled [browse on server](#user-content-faq24) too. **(82) What is a tracking image?** -Please see [here](https://en.wikipedia.org/wiki/Web_beacon) about what a tracking image exactly is. In short tracking images keep track if you opened a message. In short tracking images keep track if you opened a message. +Please see [here](https://en.wikipedia.org/wiki/Web_beacon) about what a tracking image exactly is. In short tracking images keep track if you opened a message. FairEmail will in most cases automatically recognize tracking images and replace them by this icon: @@ -1796,11 +1798,11 @@ Local contact information is based on names and addresses found in incoming and The main use of the local contacts storage is to offer auto completion when no contacts permission has been granted to FairEmail. -Another use is to generate [shortcuts](#user-content-faq31) on recent Android versions to quickly send a message to frequently contacted people. This is also why the number of times contacted and the last time contacted is being recorded and why you can make a contact a favorite or exclude it from favorites by long pressing it. This is also why the number of times contacted and the last time contacted is being recorded and why you can make a contact a favorite or exclude it from favorites by long pressing it. +Another use is to generate [shortcuts](#user-content-faq31) on recent Android versions to quickly send a message to frequently contacted people. This is also why the number of times contacted and the last time contacted is being recorded and why you can make a contact a favorite or exclude it from favorites by long pressing it. The list of contacts is sorted on number of times contacted and the last time contacted. -By default only names and addresses to whom you send messages to will be recorded. You can change this in the send settings. You can change this in the send settings. +By default only names and addresses to whom you send messages to will be recorded. You can change this in the send settings.
@@ -1834,14 +1836,14 @@ The error message *invalid credentials* means either that the user name and/or p If the password is incorrect/expired, you will have to update the password in the account and/or identity settings. -If the account authorization has expired, you will have to select the account again. You will likely need to save the associated identity again as well. You will likely need to save the associated identity again as well. +If the account authorization has expired, you will have to select the account again. You will likely need to save the associated identity again as well.
**(88) How can I use a Yahoo, AOL or Sky account?** -To authorize a Yahoo, AOL, or Sky account you will need to create an app password. For instructions, please see here: For instructions, please see here: +To authorize a Yahoo, AOL, or Sky account you will need to create an app password. For instructions, please see here: * [for Yahoo](https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html) * [for AOL](https://help.aol.com/articles/Create-and-manage-app-password) @@ -1849,7 +1851,7 @@ To authorize a Yahoo, AOL, or Sky account you will need to create an app passwor Please see [this FAQ](#user-content-faq111) about OAuth support. -Note that Yahoo, AOL, and Sky do not support standard push messages. The Yahoo email app uses a proprietary, undocumented protocol for push messages. The Yahoo email app uses a proprietary, undocumented protocol for push messages. +Note that Yahoo, AOL, and Sky do not support standard push messages. The Yahoo email app uses a proprietary, undocumented protocol for push messages. Push messages require [IMAP IDLE](https://en.wikipedia.org/wiki/IMAP_IDLE) and the Yahoo email server does not report IDLE as capability: @@ -1864,14 +1866,14 @@ Y1 OK CAPABILITY completed **(89) How can I send plain text only messages?** -By default FairEmail sends each message both as plain text and as HTML formatted text because almost every receiver expects formatted messages these days. If you want/need to send plain text messages only, you can enable this in the advanced identity options. You might want to create a new identity for this if you want/need to select sending plain text messages on a case-by-case basis. If you want/need to send plain text messages only, you can enable this in the advanced identity options. You might want to create a new identity for this if you want/need to select sending plain text messages on a case-by-case basis. +By default FairEmail sends each message both as plain text and as HTML formatted text because almost every receiver expects formatted messages these days. If you want/need to send plain text messages only, you can enable this in the advanced identity options. You might want to create a new identity for this if you want/need to select sending plain text messages on a case-by-case basis.
**(90) Why are some texts linked while not being a link?** -FairEmail will automatically link not linked web links (http and https) and not linked email addresses (mailto) for your convenience. However, texts and links are not easily distinguished, especially not with lots of [top level domains](https://en.wikipedia.org/wiki/List_of_Internet_top-level_domains) being words. This is why texts with dots are sometimes incorrectly recognized as links, which is better than not recognizing some links. However, texts and links are not easily distinguished, especially not with lots of [top level domains](https://en.wikipedia.org/wiki/List_of_Internet_top-level_domains) being words. This is why texts with dots are sometimes incorrectly recognized as links, which is better than not recognizing some links. +FairEmail will automatically link not linked web links (http and https) and not linked email addresses (mailto) for your convenience. However, texts and links are not easily distinguished, especially not with lots of [top level domains](https://en.wikipedia.org/wiki/List_of_Internet_top-level_domains) being words. This is why texts with dots are sometimes incorrectly recognized as links, which is better than not recognizing some links. Links for less usual protocols like telnet and ftp will not automatically be linked. @@ -1890,30 +1892,30 @@ Links for less usual protocols like telnet and ftp will not automatically be lin **(92) Can you add spam filtering, verification of the DKIM signature and SPF authorization?** -Spam filtering, verification of the [DKIM](https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail) signature and [SPF](https://en.wikipedia.org/wiki/Sender_Policy_Framework) authorization is a task of email servers, not of an email client. Servers generally have more memory and computing power, so they are much better suited to this task than battery-powered devices. Also, you'll want spam filtered for all your email clients, possibly including web email, not just one email client. Moreover, email servers have access to information, like the IP address, etc of the connecting server, which an email client has no access to. Servers generally have more memory and computing power, so they are much better suited to this task than battery-powered devices. Also, you'll want spam filtered for all your email clients, possibly including web email, not just one email client. Moreover, email servers have access to information, like the IP address, etc of the connecting server, which an email client has no access to. +Spam filtering, verification of the [DKIM](https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail) signature and [SPF](https://en.wikipedia.org/wiki/Sender_Policy_Framework) authorization is a task of email servers, not of an email client. Servers generally have more memory and computing power, so they are much better suited to this task than battery-powered devices. Also, you'll want spam filtered for all your email clients, possibly including web email, not just one email client. Moreover, email servers have access to information, like the IP address, etc of the connecting server, which an email client has no access to. -Of course you can report messages as spam with FairEmail, which will move the reported messages to the spam folder and train the spam filter of the provider, which is how it is supposed to work. This can be done automatically with [filter rules](#user-content-faq71) too. Blocking the sender will create a filter rule to automatically move future messages of the same sender into the spam folder. This can be done automatically with [filter rules](#user-content-faq71) too. Blocking the sender will create a filter rule to automatically move future messages of the same sender into the spam folder. +Of course you can report messages as spam with FairEmail, which will move the reported messages to the spam folder and train the spam filter of the provider, which is how it is supposed to work. This can be done automatically with [filter rules](#user-content-faq71) too. Blocking the sender will create a filter rule to automatically move future messages of the same sender into the spam folder. Note that you should not delete spam messages, also not from the spam folder, because the email server uses the messages in the spam folder to "learn" what spam messages are. If you receive a lot of spam messages in your inbox, the best you can do is to contact the email provider to ask if spam filtering can be improved. -Also, FairEmail can show a small red warning flag when DKIM, SPF or [DMARC](https://en.wikipedia.org/wiki/DMARC) authentication failed on the receiving server. You can enable/disable [authentication verification](https://en.wikipedia.org/wiki/Email_authentication) in the display settings. You can enable/disable [authentication verification](https://en.wikipedia.org/wiki/Email_authentication) in the display settings. +Also, FairEmail can show a small red warning flag when DKIM, SPF or [DMARC](https://en.wikipedia.org/wiki/DMARC) authentication failed on the receiving server. You can enable/disable [authentication verification](https://en.wikipedia.org/wiki/Email_authentication) in the display settings. -FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly. +FairEmail can show a warning flag too if the domain name of the (reply) email address of the sender does not define an MX record pointing to an email server. This can be enabled in the receive settings. Be aware that this will slow down synchronization of messages significantly. -If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things. +If legitimate messages are failing authentication, you should notify the sender because this will result in a high risk of messages ending up in the spam folder. Moreover, without proper authentication there is a risk the sender will be impersonated. The sender might use [this tool](https://www.mail-tester.com/) to check authentication and other things.
**(93) Can you allow installation/data storage on external storage media (sdcard)?** -FairEmail uses services and alarms, provides widgets and listens for the boot completed event to be started on device start, so it is not possible to store the app on external storage media, like an sdcard. See also [here](https://developer.android.com/guide/topics/data/install-location). See also [here](https://developer.android.com/guide/topics/data/install-location). +FairEmail uses services and alarms, provides widgets and listens for the boot completed event to be started on device start, so it is not possible to store the app on external storage media, like an sdcard. See also [here](https://developer.android.com/guide/topics/data/install-location). -Messages, attachments, etc stored on external storage media, like an sdcard, can be accessed by other apps and is therefore not safe. See [here](https://developer.android.com/training/data-storage) for the details. See [here](https://developer.android.com/training/data-storage) for the details. +Messages, attachments, etc stored on external storage media, like an sdcard, can be accessed by other apps and is therefore not safe. See [here](https://developer.android.com/training/data-storage) for the details. -If you need to save on storage space, you can limit the number of days messages are being synchronized and kept for. You can change these settings by long pressing a folder in the folder list and selecting *Edit properties*. +When needed you can save (raw) messages via the three-dots menu just above the message text and save attachments by tapping on the floppy icon. If you need to save on storage space, you can limit the number of days messages are being synchronized and kept for. You can change these settings by long pressing a folder in the folder list and selecting *Edit properties*. @@ -1922,14 +1924,14 @@ If you need to save on storage space, you can limit the number of days messages **(94) What does the red/orange stripe at the end of the header mean?** -The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92). See also [this FAQ](#user-content-faq92). +The red/orange stripe at the left side of the header means that the DKIM, SPF or DMARC authentication failed. See also [this FAQ](#user-content-faq92).
**(95) Why are not all apps shown when selecting an attachment or image?** -If an app is listed depends on if the app implements a [document provider](https://developer.android.com/guide/topics/providers/document-provider). If the app is not listed, you might need to ask the developer of the app to add support for the Storage Access Framework. +For privacy and security reasons FairEmail does not have permissions to directly access files, instead the Storage Access Framework, available and recommended since Android 4.4 KitKat (released in 2013), is used to select files. If an app is listed depends on if the app implements a [document provider](https://developer.android.com/guide/topics/providers/document-provider). If the app is not listed, you might need to ask the developer of the app to add support for the Storage Access Framework. @@ -1962,7 +1964,7 @@ Note that the cleanup job will only run when the synchronize service is active. **(98) Why can I still pick contacts after revoking contacts permissions?** -After revoking contacts permissions Android does not allow FairEmail access to your contacts anymore. After revoking contacts permissions Android does not allow FairEmail access to your contacts anymore. However, picking contacts is delegated to and done by Android and not by FairEmail, so this will still be possible without contacts permissions. +After revoking contacts permissions Android does not allow FairEmail access to your contacts anymore. However, picking contacts is delegated to and done by Android and not by FairEmail, so this will still be possible without contacts permissions.
@@ -1971,7 +1973,7 @@ After revoking contacts permissions Android does not allow FairEmail access to y FairEmail provides common text formatting (bold, italic, underline, text size and color) via a toolbar that appears after selecting some text. -A [Rich text](https://en.wikipedia.org/wiki/Formatted_text) or [Markdown](https://en.wikipedia.org/wiki/Markdown) editor would not be used by many people on a small mobile device and, more important, Android doesn't support a rich text editor and most rich text editor open source projects are abandoned. See [here](https://forum.xda-developers.com/showpost.php?p=79061829&postcount=4919) for some more details about this. See [here](https://forum.xda-developers.com/showpost.php?p=79061829&postcount=4919) for some more details about this. +A [Rich text](https://en.wikipedia.org/wiki/Formatted_text) or [Markdown](https://en.wikipedia.org/wiki/Markdown) editor would not be used by many people on a small mobile device and, more important, Android doesn't support a rich text editor and most rich text editor open source projects are abandoned. See [here](https://forum.xda-developers.com/showpost.php?p=79061829&postcount=4919) for some more details about this.
@@ -2002,7 +2004,7 @@ You can use *Force sync* in the three-dots menu of the unified inbox to let Fair **(101) What does the blue/orange dot at the bottom of the conversations mean?** -The dot shows the relative position of the conversation in the message list. The dot shows the relative position of the conversation in the message list. The dot will be show orange when the conversation is the first or last in the message list, else it will be blue. The dot is meant as an aid when swiping left/right to go to the previous/next conversation. The dot is meant as an aid when swiping left/right to go to the previous/next conversation. +The dot shows the relative position of the conversation in the message list. The dot will be show orange when the conversation is the first or last in the message list, else it will be blue. The dot is meant as an aid when swiping left/right to go to the previous/next conversation. The dot is disabled by default and can be enabled with the display settings *Show relative conversation position with a dot*. @@ -2011,7 +2013,7 @@ The dot is disabled by default and can be enabled with the display settings *Sho **(102) How can I enable auto rotation of images?** -Images will automatically be rotated when automatic resizing of images is enabled in the settings (enabled by default). However, automatic rotating depends on the [Exif](https://en.wikipedia.org/wiki/Exif) information to be present and to be correct, which is not always the case. Particularly not when taking a photo with a camara app from FairEmail. However, automatic rotating depends on the [Exif](https://en.wikipedia.org/wiki/Exif) information to be present and to be correct, which is not always the case. Particularly not when taking a photo with a camara app from FairEmail. +Images will automatically be rotated when automatic resizing of images is enabled in the settings (enabled by default). However, automatic rotating depends on the [Exif](https://en.wikipedia.org/wiki/Exif) information to be present and to be correct, which is not always the case. Particularly not when taking a photo with a camara app from FairEmail. Note that only [JPEG](https://en.wikipedia.org/wiki/JPEG) and [PNG](https://en.wikipedia.org/wiki/Portable_Network_Graphics) images can contain Exif information. @@ -2020,7 +2022,7 @@ Note that only [JPEG](https://en.wikipedia.org/wiki/JPEG) and [PNG](https://en.w **(103) How can I record audio?** -You can record audio if you have a recording app installed which supports the [RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION) intent. You can record audio if you have a recording app installed which supports the [RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION) intent. If no supported app is installed, FairEmail will not show a record audio action/icon. +You can record audio if you have a recording app installed which supports the [RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION) intent. If no supported app is installed, FairEmail will not show a record audio action/icon. Unfortunately and surprisingly, most recording apps do not seem to support this intent (they should). @@ -2060,9 +2062,9 @@ Only *new* unread messages in folders set to show new message notifications will Depending on what you want, the notification settings *Let the number of new messages match the number of notifications* needs to be enabled or disabled. -This feature depends on support of your launcher. This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail. If it doesn't work, this cannot be fixed by changes in FairEmail. +This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail. -Some launchers display '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a badge for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings. +Some launchers display '1' for [the monitoring notification](#user-content-faq2), despite FairEmail explicitly requesting not to show a badge for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings. Note that Tesla Unread is [not supported anymore](https://forum.xda-developers.com/android/general/bad-news-tesla-unread-devoloper-t3920415). @@ -2079,11 +2081,11 @@ The number of new, unread messages will be in an integer "*count*" parameter. **(107) How do I use colored stars?** -You need to know that colored stars are not supported by the IMAP protocol and can therefore not be synchronized to an email server. This means that colored stars will not be visible in other email clients and will be lost on downloading messages again. However, the stars (without color) will be synchronized and will be visible in other email clients, when supported. +You can set a colored star via the *more* message menu, via multiple selection (started by long pressing a message), by long pressing a star in a conversation or automatically by using [rules](#user-content-faq71). You need to know that colored stars are not supported by the IMAP protocol and can therefore not be synchronized to an email server. This means that colored stars will not be visible in other email clients and will be lost on downloading messages again. However, the stars (without color) will be synchronized and will be visible in other email clients, when supported. -Some email clients use IMAP keywords for colors. Some email clients use IMAP keywords for colors. However, not all servers support IMAP keywords and besides that there are no standard keywords for colors. +Some email clients use IMAP keywords for colors. However, not all servers support IMAP keywords and besides that there are no standard keywords for colors.
@@ -2115,7 +2117,7 @@ Empty messages and/or corrupt attachments are probably being caused by a bug in Setup > Step 1 > Manage > Tap account > Tap advanced > Partial fetch > uncheck -After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again. +After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages. Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again. Disabling *Partial fetch* will result in more memory usage. @@ -2124,13 +2126,13 @@ Disabling *Partial fetch* will result in more memory usage. **(111) Is OAuth supported?** -OAuth for Gmail is supported via the quick setup wizard. The Android account manager will be used to fetch and refresh OAuth tokens for selected on-device accounts. OAuth for non on-device accounts is not supported because Google requires a [yearly security audit](https://support.google.com/cloud/answer/9110914) ($15,000 to $75,000) for this. The Android account manager will be used to fetch and refresh OAuth tokens for selected on-device accounts. OAuth for non on-device accounts is not supported because Google requires a [yearly security audit](https://support.google.com/cloud/answer/9110914) ($15,000 to $75,000) for this. +OAuth for Gmail is supported via the quick setup wizard. The Android account manager will be used to fetch and refresh OAuth tokens for selected on-device accounts. OAuth for non on-device accounts is not supported because Google requires a [yearly security audit](https://support.google.com/cloud/answer/9110914) ($15,000 to $75,000) for this. OAuth for Yandex is supported via the quick setup wizard. OAuth for Office 365 accounts is supported, but Microsoft does not offer OAuth for Outlook, Live and Hotmail accounts (yet?). -OAuth access for Yahoo was requested, but Yahoo never responded to the request. OAuth for AOL [was deactivated](https://www.programmableweb.com/api/aol-open-auth) by AOL. Verizon owns both AOL and Yahoo, collectively named [Oath inc](https://en.wikipedia.org/wiki/Verizon_Media). So, it is reasonable to assume that OAuth is not supported by Yahoo anymore too. OAuth for AOL [was deactivated](https://www.programmableweb.com/api/aol-open-auth) by AOL. Verizon owns both AOL and Yahoo, collectively named [Oath inc](https://en.wikipedia.org/wiki/Verizon_Media). So, it is reasonable to assume that OAuth is not supported by Yahoo anymore too. +OAuth access for Yahoo was requested, but Yahoo never responded to the request. OAuth for AOL [was deactivated](https://www.programmableweb.com/api/aol-open-auth) by AOL. Verizon owns both AOL and Yahoo, collectively named [Oath inc](https://en.wikipedia.org/wiki/Verizon_Media). So, it is reasonable to assume that OAuth is not supported by Yahoo anymore too.
@@ -2139,9 +2141,9 @@ OAuth access for Yahoo was requested, but Yahoo never responded to the request. FairEmail is an email client only, so you need to bring your own email address. -There are plenty of email providers to choose from. There are plenty of email providers to choose from. Which email provider is best for you depends on your wishes/requirements. Please see the websites of [Restore privacy](https://restoreprivacy.com/secure-email/) or [Privacy Tools](https://www.privacytools.io/providers/email/) for a list of privacy oriented email providers with advantages and disadvantages. Please see the websites of [Restore privacy](https://restoreprivacy.com/secure-email/) or [Privacy Tools](https://www.privacytools.io/providers/email/) for a list of privacy oriented email providers with advantages and disadvantages. +There are plenty of email providers to choose from. Which email provider is best for you depends on your wishes/requirements. Please see the websites of [Restore privacy](https://restoreprivacy.com/secure-email/) or [Privacy Tools](https://www.privacytools.io/providers/email/) for a list of privacy oriented email providers with advantages and disadvantages. -Some providers, like ProtonMail, Tutanota, use proprietary email protocols, which make it impossible to use third party email apps. Please see [this FAQ](#user-content-faq129) for more information. Please see [this FAQ](#user-content-faq129) for more information. +Some providers, like ProtonMail, Tutanota, use proprietary email protocols, which make it impossible to use third party email apps. Please see [this FAQ](#user-content-faq129) for more information. Using your own (custom) domain name, which is supported by most email providers, will make it easier to switch to another email provider. @@ -2150,9 +2152,9 @@ Using your own (custom) domain name, which is supported by most email providers, **(113) How does biometric authentication work?** -If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen. +If your device has a biometric sensor, for example a fingerprint sensor, you can enable/disable biometric authentication in the navigation (hamburger) menu of the setup screen. When enabled FairEmail will require biometric authentication after a period of inactivity or after the screen has been turned off while FairEmail was running. Activity is navigation within FairEmail, for example opening a conversation thread. The inactivity period duration can be configured in the miscellaneous settings. When biometric authentication is enabled new message notifications will not show any content and FairEmail won't be visible on the Android recents screen. -Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37). FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37). +Biometric authentication is meant to prevent others from seeing your messages only. FairEmail relies on device encryption for data encryption, see also [this FAQ](#user-content-faq37). Biometric authentication is a pro feature. @@ -2161,7 +2163,7 @@ Biometric authentication is a pro feature. **(114) Can you add an import for the settings of other email apps?** -The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort. +The format of the settings files of most other email apps is not documented, so this is difficult. Sometimes it is possible to reverse engineer the format, but as soon as the settings format changes things will break. Also, settings are often incompatible. For example, FairEmail has unlike most other email apps settings for the number of days to synchronize messages for and for the number of days to keep messages for, mainly to save on battery usage. Moreover, setting up an account/identity with the quick setup is simple, so it is not really worth the effort.
@@ -2191,7 +2193,7 @@ Reverted [commit](https://github.com/M66B/FairEmail/commit/2c80c25b8aa75af2287f4 **(117) Can you help me restore my purchase?** -Google manages all purchases, so as a developer I have little control over purchases. So, basically the only thing I can do, is give some advice: So, basically the only thing I can do, is give some advice: +Google manages all purchases, so as a developer I have little control over purchases. So, basically the only thing I can do, is give some advice: * Make sure you have an active, working internet connection * Make sure you are logged in with the right Google account and that there is nothing wrong with your Google account @@ -2199,7 +2201,7 @@ Google manages all purchases, so as a developer I have little control over purch * Open the Play store app and wait at least a minute to give it time to synchronize with the Google servers * Open FairEmail and navigate to the pro features screen to let FairEmail check the purchases -You can also try to clear the cache of the Play store app via the Android apps settings. Restarting the device might be necessary to let the Play store recognize the purchase correctly. Restarting the device might be necessary to let the Play store recognize the purchase correctly. +You can also try to clear the cache of the Play store app via the Android apps settings. Restarting the device might be necessary to let the Play store recognize the purchase correctly. Note that: @@ -2235,18 +2237,18 @@ Due to Android limitations it is not possible to dynamically set the opacity of **(120) Why are new message notifications not removed on opening the app?** -New message notifications will be removed on swiping notifications away or on marking the associated messages read. Opening the app will not remove new message notifications. This gives you a choice to leave new message notifications as a reminder that there are still unread messages. Opening the app will not remove new message notifications. This gives you a choice to leave new message notifications as a reminder that there are still unread messages. +New message notifications will be removed on swiping notifications away or on marking the associated messages read. Opening the app will not remove new message notifications. This gives you a choice to leave new message notifications as a reminder that there are still unread messages. -On Android 7 Nougat and later new message notifications will be [grouped](https://developer.android.com/training/notify-user/group). Tapping on the summary notification will open the unified inbox. The summary notification can be expanded to view individual new message notifications. Tapping on an individual new message notification will open the conversation the message it is part of. See [this FAQ](#user-content-faq70) about when messages in a conversation will be auto expanded and marked read. Tapping on the summary notification will open the unified inbox. The summary notification can be expanded to view individual new message notifications. Tapping on an individual new message notification will open the conversation the message it is part of. See [this FAQ](#user-content-faq70) about when messages in a conversation will be auto expanded and marked read. +On Android 7 Nougat and later new message notifications will be [grouped](https://developer.android.com/training/notify-user/group). Tapping on the summary notification will open the unified inbox. The summary notification can be expanded to view individual new message notifications. Tapping on an individual new message notification will open the conversation the message it is part of. See [this FAQ](#user-content-faq70) about when messages in a conversation will be auto expanded and marked read.
**(121) How are messages grouped into a conversation?** -By default FairEmail groups messages in conversations. This can be turned of in the display settings. This can be turned of in the display settings. +By default FairEmail groups messages in conversations. This can be turned of in the display settings. -FairEmail groups messages based on the standard *Message-ID*, *In-Reply-To* and *References* headers. FairEmail does not group on other criteria, like the subject, because this could result in grouping unrelated messages and would be at the expense of increased battery usage. FairEmail does not group on other criteria, like the subject, because this could result in grouping unrelated messages and would be at the expense of increased battery usage. +FairEmail groups messages based on the standard *Message-ID*, *In-Reply-To* and *References* headers. FairEmail does not group on other criteria, like the subject, because this could result in grouping unrelated messages and would be at the expense of increased battery usage.
@@ -2260,24 +2262,24 @@ FairEmail groups messages based on the standard *Message-ID*, *In-Reply-To* and **(123) What will happen when FairEmail cannot connect to an email server?** -When FairEmail cannot connect to an email server to receive messages, for example when the internet connection is bad or a firewall or a VPN is blocking the connection, FairEmail will wait 8, 16 and 32 seconds while keeping the device awake (=use battery power) and try again to connect. If this fails, FairEmail will schedule an alarm to retry after 15, 30 and 60 minutes and let the device sleep (=no battery usage). If this fails, FairEmail will schedule an alarm to retry after 15, 30 and 60 minutes and let the device sleep (=no battery usage). +When FairEmail cannot connect to an email server to receive messages, for example when the internet connection is bad or a firewall or a VPN is blocking the connection, FairEmail will wait 8, 16 and 32 seconds while keeping the device awake (=use battery power) and try again to connect. If this fails, FairEmail will schedule an alarm to retry after 15, 30 and 60 minutes and let the device sleep (=no battery usage). -Between connectivity changes there is a wait of 90 seconds to give the email server the opportunity to discover the old connection is broken. Between connectivity changes there is a wait of 90 seconds to give the email server the opportunity to discover the old connection is broken. This is necessary because the internet connection of a mobile device is often lost abruptly and to prevent the problem described in [this FAQ](#user-content-faq23). +Between connectivity changes there is a wait of 90 seconds to give the email server the opportunity to discover the old connection is broken. This is necessary because the internet connection of a mobile device is often lost abruptly and to prevent the problem described in [this FAQ](#user-content-faq23). Note that [Android doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) does not allow to wake the device earlier than after 15 minutes. *Force sync* in the three-dots menu of the unified inbox can be used to let FairEmail attempt to reconnect without waiting. -Sending messages will be retried on connectivity changes only (reconnecting to the same network or connecting to another network) to prevent the email server from blocking the connection permanently. You can pull down the outbox to retry manually. You can pull down the outbox to retry manually. +Sending messages will be retried on connectivity changes only (reconnecting to the same network or connecting to another network) to prevent the email server from blocking the connection permanently. You can pull down the outbox to retry manually. -Note that sending will not be retried in case of authentication problems and when the server rejected the message. Note that sending will not be retried in case of authentication problems and when the server rejected the message. In this case you can open/expand the message and use the undo icon to move the message to the drafts folder, possible change it and send it again. +Note that sending will not be retried in case of authentication problems and when the server rejected the message. In this case you can open/expand the message and use the undo icon to move the message to the drafts folder, possible change it and send it again.
**(124) Why do I get 'Message too large or too complex to display'?** -The message *Message too large or too complex to display* will be shown if there are more than 100,000 characters or more than 500 links in a message. Reformatting and displaying such messages will take too long. You can try to use the original message view, powered by the browser, instead. Reformatting and displaying such messages will take too long. You can try to use the original message view, powered by the browser, instead. +The message *Message too large or too complex to display* will be shown if there are more than 100,000 characters or more than 500 links in a message. Reformatting and displaying such messages will take too long. You can try to use the original message view, powered by the browser, instead.
@@ -2296,11 +2298,11 @@ FairEmail fetches a message in two steps: 1. Fetch message headers 1. Fetch message text and attachments -Directly after the first step new messages will be notified. However, only until after the second step the message text will be available. Directly after the first step new messages will be notified. However, only until after the second step the message text will be available. FairEmail updates exiting notifications with a preview of the message text, but unfortunately wearable notifications cannot be updated. +Directly after the first step new messages will be notified. However, only until after the second step the message text will be available. FairEmail updates exiting notifications with a preview of the message text, but unfortunately wearable notifications cannot be updated. -If you think this is good enough, you can enable the notification option *Only send notifications with a message preview to wearables* and if this does not work, you can try to enable the notification option *Show notifications with a preview text only*. +Since there is no guarantee that a message text will always be fetched directly after a message header, it is not possible to guarantee that a new message notification with a preview text will always be sent to a wearable. -If you want to have the full message text sent to your wearable, you can enable the notification option *Preview all text*. Note that some wearables are known to crash with this option enabled. +If you think this is good enough, you can enable the notification option *Only send notifications with a message preview to wearables* and if this does not work, you can try to enable the notification option *Show notifications with a preview text only*. If you want to have the full message text sent to your wearable, you can enable the notification option *Preview all text*. Note that some wearables are known to crash with this option enabled. @@ -2311,7 +2313,7 @@ If you use a Samsung wearable with the Galaxy Wearable (Samsung Gear) app, you m **(127) How can I fix 'Syntactically invalid HELO argument(s)'?** -The error *... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. The error *... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*. +The error *... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.
@@ -2325,10 +2327,10 @@ You can reset asked questions via the three dots overflow menu in the miscellane **(129) Are ProtonMail, Tutanota supported?** -Tutanota uses a proprietary email protocol and [does not support IMAP](https://tutanota.com/faq/#imap), so you cannot use FairEmail to access Tutanota. - ProtonMail uses a proprietary email protocol and [does not directly support IMAP](https://protonmail.com/support/knowledge-base/imap-smtp-and-pop3-setup/), so you cannot use FairEmail to access ProtonMail. +Tutanota uses a proprietary email protocol and [does not support IMAP](https://tutanota.com/faq/#imap), so you cannot use FairEmail to access Tutanota. +
@@ -2336,13 +2338,13 @@ ProtonMail uses a proprietary email protocol and [does not directly support IMAP A series of lines with orangish or red texts with technical information means that debug mode was enabled in the miscellaneous settings. -The warning *No server found at ...* means that there was no email server registered at the indicated domain name. Replying to the message might not be possible and might result in an error. This could indicate a falsified email address and/or spam. Replying to the message might not be possible and might result in an error. This could indicate a falsified email address and/or spam. +The warning *No server found at ...* means that there was no email server registered at the indicated domain name. Replying to the message might not be possible and might result in an error. This could indicate a falsified email address and/or spam. -The error *... The error *... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.

+The error *... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software. FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error. -The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid. +The error *...SendFailedException...* means that there was a problem while sending a message. The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid. -The warning *Message too large to fit into the available memory* means that the message was larger than 10 MiB. Even if your device has plenty of storage space Android provides limited working memory to apps, which limits the size of messages that can be handled. Even if your device has plenty of storage space Android provides limited working memory to apps, which limits the size of messages that can be handled. +The warning *Message too large to fit into the available memory* means that the message was larger than 10 MiB. Even if your device has plenty of storage space Android provides limited working memory to apps, which limits the size of messages that can be handled. Please see [here](#user-content-faq22) for other error messages in the outbox. @@ -2351,7 +2353,7 @@ Please see [here](#user-content-faq22) for other error messages in the outbox. **(131) Can you change the direction for swiping to previous/next message?** -If you read from left to right, swiping to the left will show the next message. Similarly, if you read from right to left, swiping to the right will show the next message. Similarly, if you read from right to left, swiping to the right will show the next message. +If you read from left to right, swiping to the left will show the next message. Similarly, if you read from right to left, swiping to the right will show the next message. This behavior seems quite natural to me, also because it is similar to turning pages. @@ -2362,9 +2364,9 @@ Anyway, there is a behavior setting to reverse the swipe direction. **(132) Why are new message notifications silent?** -Notifications are silent by default on some MIUI versions. Please see [here](http://en.miui.com/thread-3930694-1-1.html) how you can fix this. Please see [here](http://en.miui.com/thread-3930694-1-1.html) how you can fix this. +Notifications are silent by default on some MIUI versions. Please see [here](http://en.miui.com/thread-3930694-1-1.html) how you can fix this. -There is a bug in some Android versions causing [setOnlyAlertOnce](https://developer.android.com/reference/android/app/Notification.Builder#setOnlyAlertOnce(boolean)) to mute notifications. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail. +There is a bug in some Android versions causing [setOnlyAlertOnce](https://developer.android.com/reference/android/app/Notification.Builder#setOnlyAlertOnce(boolean)) to mute notifications. Since FairEmail shows new message notifications right after fetching the message headers and FairEmail needs to update new message notifications after fetching the message text later, this cannot be fixed or worked around by FairEmail. Android might rate limit the notification sound, which can cause some new message notifications to be silent. @@ -2373,7 +2375,7 @@ Android might rate limit the notification sound, which can cause some new messag **(133) Why is ActiveSync not supported?** -The Microsoft Exchange ActiveSync protocol [is patented](https://en.wikipedia.org/wiki/Exchange_ActiveSync#Licensing) and can therefore not be supported. For this reason you won't find many, if any, other email clients supporting ActiveSync. For this reason you won't find many, if any, other email clients supporting ActiveSync. +The Microsoft Exchange ActiveSync protocol [is patented](https://en.wikipedia.org/wiki/Exchange_ActiveSync#Licensing) and can therefore not be supported. For this reason you won't find many, if any, other email clients supporting ActiveSync. The Microsoft Exchange Web Services protocol [is being phased out](https://techcommunity.microsoft.com/t5/Exchange-Team-Blog/Upcoming-changes-to-Exchange-Web-Services-EWS-API-for-Office-365/ba-p/608055). @@ -2390,7 +2392,7 @@ In the account settings (Setup, step 1, Manage, tap account) you can enable *Lea *IMAP* -However, FairEmail supports hiding messages, either via the three-dots menu in the action bar just above the message text or by multiple selecting messages in the message list. Basically this is the same as "leave on server" of the POP3 protocol with the advantage that you can show the messages again when needed. +Since the IMAP protocol is meant to synchronize two ways, deleting a message from the device would result in fetching the message again when synchronizing again. However, FairEmail supports hiding messages, either via the three-dots menu in the action bar just above the message text or by multiple selecting messages in the message list. Basically this is the same as "leave on server" of the POP3 protocol with the advantage that you can show the messages again when needed. @@ -2401,11 +2403,11 @@ Note that it is possible to set the swipe left or right action to hide a message **(135) Why are trashed messages and drafts shown in conversations?** -Individual messages will rarely be trashed and mostly this happens by accident. Showing trashed messages in conversations makes it easier to find them back. Showing trashed messages in conversations makes it easier to find them back. +Individual messages will rarely be trashed and mostly this happens by accident. Showing trashed messages in conversations makes it easier to find them back. -You can permanently delete a message using the message three-dots *delete* menu, which will remove the message from the conversation. Note that this irreversible. Note that this irreversible. +You can permanently delete a message using the message three-dots *delete* menu, which will remove the message from the conversation. Note that this irreversible. -Similarly, drafts are shown in conversations to find them back in the context where they belong. Similarly, drafts are shown in conversations to find them back in the context where they belong. It is easy to read through the received messages before continuing to write the draft later. +Similarly, drafts are shown in conversations to find them back in the context where they belong. It is easy to read through the received messages before continuing to write the draft later.
@@ -2432,13 +2434,13 @@ You can reset all questions set to be not asked again in the miscellaneous setti **(138) Can you add calendar/contact management/synchronizing?** -Calendar and contact management can better be done by a separate, specialized app. Note that FairEmail is a specialized email app, not an office suite. Note that FairEmail is a specialized email app, not an office suite. +Calendar and contact management can better be done by a separate, specialized app. Note that FairEmail is a specialized email app, not an office suite. -Also, I prefer to do a few things very well, instead of many things only half. Also, I prefer to do a few things very well, instead of many things only half. Moreover, from a security perspective, it is not a good idea to grant many permissions to a single app. +Also, I prefer to do a few things very well, instead of many things only half. Moreover, from a security perspective, it is not a good idea to grant many permissions to a single app. You are advised to use the excellent, open source [DAVx⁵](https://f-droid.org/packages/at.bitfire.davdroid/) app to synchronize/manage your calendars/contacts. -Most providers support exporting your contacts. Most providers support exporting your contacts. Please [see here](https://support.google.com/contacts/answer/1069522) about how you can import contacts if synchronizing is not possible. +Most providers support exporting your contacts. Please [see here](https://support.google.com/contacts/answer/1069522) about how you can import contacts if synchronizing is not possible. Note that FairEmail does support replying to calendar invites (a pro feature) and adding calendar invites to your personal calendar. @@ -2470,18 +2472,18 @@ Note that it should be a backslash and not a forward slash. **(140) Why does the message text contain strange characters?** -Displaying strange characters is almost always caused by specifying no or an invalid character encoding by the sending software. Displaying strange characters is almost always caused by specifying no or an invalid character encoding by the sending software. FairEmail will assume [ISO 8859-1](https://en.wikipedia.org/wiki/ISO/IEC_8859-1) when no character set or when [US-ASCII](https://en.wikipedia.org/wiki/ASCII) was specified. Other than that there is no way to reliably determine the correct character encoding automatically, so this cannot be fixed by FairEmail. The right action is to complain to the sender. Other than that there is no way to reliably determine the correct character encoding automatically, so this cannot be fixed by FairEmail. The right action is to complain to the sender. +Displaying strange characters is almost always caused by specifying no or an invalid character encoding by the sending software. FairEmail will assume [ISO 8859-1](https://en.wikipedia.org/wiki/ISO/IEC_8859-1) when no character set or when [US-ASCII](https://en.wikipedia.org/wiki/ASCII) was specified. Other than that there is no way to reliably determine the correct character encoding automatically, so this cannot be fixed by FairEmail. The right action is to complain to the sender.
**(141) How can I fix 'A drafts folder is required to send messages'?** -To store draft messages a drafts folder is required. To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all. +To store draft messages a drafts folder is required. In most cases FairEmail will automatically select the drafts folders on adding an account based on [the attributes](https://www.iana.org/assignments/imap-mailbox-name-attributes/imap-mailbox-name-attributes.xhtml) the email server sends. However, some email servers are not configured properly and do not send these attributes. In this case FairEmail tries to identify the drafts folder by name, but this might fail if the drafts folder has an unusual name or is not present at all. -You can fix this problem by manually selecting the drafts folder in the account settings (Setup, step 1, tap account, at the bottom). You can fix this problem by manually selecting the drafts folder in the account settings (Setup, step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu). +You can fix this problem by manually selecting the drafts folder in the account settings (Setup, step 1, tap account, at the bottom). If there is no drafts folder at all, you can create a drafts folder by tapping on the '+' button in the folder list of the account (tap on the account name in the navigation menu). -Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder. So, if a folder is not visible, you might need to enable IMAP for the folder. +Some providers, like Gmail, allow enabling/disabling IMAP for individual folders. So, if a folder is not visible, you might need to enable IMAP for the folder. Quick link for Gmail: [https://mail.google.com/mail/u/0/#settings/labels](https://mail.google.com/mail/u/0/#settings/labels) @@ -2492,9 +2494,9 @@ Quick link for Gmail: [https://mail.google.com/mail/u/0/#settings/labels](https: Generally, it is not a good idea to store sent messages in the inbox because this is hard to undo and could be incompatible with other email clients. -That said, FairEmail is able to properly handle sent messages in the inbox. That said, FairEmail is able to properly handle sent messages in the inbox. FairEmail will mark outgoing messages with a sent messages icon for example. +That said, FairEmail is able to properly handle sent messages in the inbox. FairEmail will mark outgoing messages with a sent messages icon for example. -The best solution would be to enable showing the sent folder in the unified inbox by long pressing the sent folder in the folder list and enabling *Show in unified inbox*. This way all messages can stay where they belong, while allowing to see both incoming and outgoing messages at one place. This way all messages can stay where they belong, while allowing to see both incoming and outgoing messages at one place. +The best solution would be to enable showing the sent folder in the unified inbox by long pressing the sent folder in the folder list and enabling *Show in unified inbox*. This way all messages can stay where they belong, while allowing to see both incoming and outgoing messages at one place. If this is not an option, you can [create a rule](#user-content-faq71) to automatically move sent messages to the inbox or set a default CC/BCC address in the advanced identity settings to send yourself a copy. @@ -2503,11 +2505,11 @@ If this is not an option, you can [create a rule](#user-content-faq71) to automa **~~(143) Can you add a trash folder for POP3 accounts?~~** -[POP3](https://en.wikipedia.org/wiki/Post_Office_Protocol) is a very limited protocol. Basically only messages can be downloaded and deleted from the inbox. It is not even possible to mark a message read. Basically only messages can be downloaded and deleted from the inbox. It is not even possible to mark a message read. +[POP3](https://en.wikipedia.org/wiki/Post_Office_Protocol) is a very limited protocol. Basically only messages can be downloaded and deleted from the inbox. It is not even possible to mark a message read. Since POP3 does not allow access to the trash folder at all, there is no way to restore trashed messages. -Version 1.1082 added a local trash folder. Note that trashing a message will permanently remove it from the server and that trashed messages cannot be restored to the server anymore. +Note that you can hide messages and search for hidden messages, which is similar to a local trash folder, without suggesting that trashed messages can be restored, while this is actually not possible. Version 1.1082 added a local trash folder. Note that trashing a message will permanently remove it from the server and that trashed messages cannot be restored to the server anymore. @@ -2520,7 +2522,7 @@ To record voice notes you can press this icon in the bottom action bar of the me ![External image](https://github.com/M66B/FairEmail/blob/master/images/baseline_record_voice_over_black_48dp.png) -This requires a compatible audio recorder app to be installed. This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported. +This requires a compatible audio recorder app to be installed. In particular [this common intent](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media.html#RECORD_SOUND_ACTION) needs to be supported. For example [this audio recorder](https://f-droid.org/app/com.github.axet.audiorecorder) is compatible. @@ -2558,11 +2560,11 @@ Setting a notification sound for an account, folder or sender requires Android 8 Since the sent date/time is optional and can be manipulated by the sender, FairEmail uses the server received date/time by default. -In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Setup, step 1, Manage, tap account, tap Advanced. +Sometimes the server received date/time is incorrect, mostly because messages were incorrectly imported from another server and sometimes due to a bug in the email server. In these rare cases, it is possible to let FairEmail use either the date/time from the *Date* header (sent time) or from the *Received* header as a workaround. This can be changed in the advanced account settings: Setup, step 1, Manage, tap account, tap Advanced. -This will not change the time of already synchronized messages. This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*. +This will not change the time of already synchronized messages. To solve this, long press the folder(s) in the folder list and select *Delete local messages* and *Synchronize now*.
@@ -2571,13 +2573,13 @@ This will not change the time of already synchronized messages. This will not ch You likely came here because you are using a third party build of FairEmail. -F-Droid builds irregularly, which can be problematic when there is an important update. Therefore you are advised to switch to the GitHub release. +There is **only support** on the latest Play store version, the latest GitHub release and the F-Droid build, but **only if** the version number of the F-Droid build is the same as the version number of the latest GitHub release. F-Droid builds irregularly, which can be problematic when there is an important update. Therefore you are advised to switch to the GitHub release. -The F-Droid version is built from the same source code, but signed differently. The F-Droid version is built from the same source code, but signed differently. This means that all features are available in the F-Droid version too, except for using the Gmail quick setup wizard because Google approved (and allows) one signature only. +The F-Droid version is built from the same source code, but signed differently. This means that all features are available in the F-Droid version too, except for using the Gmail quick setup wizard because Google approved (and allows) one signature only. -Note that the GitHub version will automatically check for updates. When desired, this can be turned off in the miscellaneous settings. +Note that you'll need to uninstall the F-Droid build first before you can install a GitHub release because Android refuses to install the same app with a different signature for security reasons. Note that the GitHub version will automatically check for updates. When desired, this can be turned off in the miscellaneous settings. @@ -2612,9 +2614,9 @@ Tapping on the notification will synchronize all folders for which synchronizati **(150) Can you add cancelling calendar invites?** -Given the goal of FairEmail, privacy and security, and given that it is easy to remove a calendar event manually, it is not a good idea to request this permission for just this reason. +Cancelling calendar invites (removing calendar events) requires write calendar permission, which will result in effectively granting permission to read and write *all* calendar events of *all* calendars. -Inserting new calendar events can be done without permissions with special [intents](https://developer.android.com/guide/topics/providers/calendar-provider.html#intents). Unfortunately, there exists no intent to delete existing calendar events. +Given the goal of FairEmail, privacy and security, and given that it is easy to remove a calendar event manually, it is not a good idea to request this permission for just this reason. Inserting new calendar events can be done without permissions with special [intents](https://developer.android.com/guide/topics/providers/calendar-provider.html#intents). Unfortunately, there exists no intent to delete existing calendar events. @@ -2623,7 +2625,7 @@ Inserting new calendar events can be done without permissions with special [inte **(151) Can you add backup/restore of messages?** -An email client is meant to read and write messages, not to backup and restore messages. Note that breaking or losing your device, means losing your messages! Note that breaking or losing your device, means losing your messages! +An email client is meant to read and write messages, not to backup and restore messages. Note that breaking or losing your device, means losing your messages! Instead, the email provider/server is responsible for backups. @@ -2666,7 +2668,7 @@ Some background: Gmail seems to have an additional message view for IMAP, which **(155) What is a winmail.dat file?** -A *winmail.dat* file is sent by an incorrectly configured Outlook client. It is a Microsoft specific file format ([TNEF](https://en.wikipedia.org/wiki/Transport_Neutral_Encapsulation_Format)) containing a message and possibly attachments. It is a Microsoft specific file format ([TNEF](https://en.wikipedia.org/wiki/Transport_Neutral_Encapsulation_Format)) containing a message and possibly attachments. +A *winmail.dat* file is sent by an incorrectly configured Outlook client. It is a Microsoft specific file format ([TNEF](https://en.wikipedia.org/wiki/Transport_Neutral_Encapsulation_Format)) containing a message and possibly attachments. You can find some more information about this file [here](https://support.mozilla.org/en-US/kb/what-winmaildat-attachment). @@ -2679,7 +2681,7 @@ You can view it with for example the Android app [Letter Opener](https://play.go An Office 365 account can be set up via the quick setup wizard and selecting *Office 365 (OAuth)*. -If the wizard ends with *AUTHENTICATE failed*, IMAP and/or SMTP might be disabled for the account. In this case you should ask the administrator to enable IMAP and SMTP. The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365). In this case you should ask the administrator to enable IMAP and SMTP. The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365). +If the wizard ends with *AUTHENTICATE failed*, IMAP and/or SMTP might be disabled for the account. In this case you should ask the administrator to enable IMAP and SMTP. The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365).
@@ -2697,12 +2699,12 @@ Veuillez [voir ici](http://jc.etiemble.free.fr/abc/index.php/trucs-astuces/confi **(158) Which camera / audio recorder do you recommend?** -To take photos and to record audio a camera and an audio recorder app are needed. To take photos and to record audio a camera and an audio recorder app are needed. The following apps are open source cameras and audio recorders: +To take photos and to record audio a camera and an audio recorder app are needed. The following apps are open source cameras and audio recorders: * [Open Camera](https://play.google.com/store/apps/details?id=net.sourceforge.opencamera) ([F-Droid](https://f-droid.org/en/packages/net.sourceforge.opencamera/)) * [Audio Recorder](https://play.google.com/store/apps/details?id=com.github.axet.audiorecorder) ([F-Droid](https://f-droid.org/packages/com.github.axet.audiorecorder/)) -To record voice notes, etc, the audio recorder needs to support [MediaStore.Audio.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action. Oddly, most audio recorders seem not to support this standard Android action. +To record voice notes, etc, the audio recorder needs to support [MediaStore.Audio.Media.RECORD_SOUND_ACTION](https://developer.android.com/reference/android/provider/MediaStore.Audio.Media#RECORD_SOUND_ACTION). Oddly, most audio recorders seem not to support this standard Android action.
@@ -2732,7 +2734,7 @@ Updating once a week will probably be sufficient, please see [here](https://gith ## 软件支持 -Only the latest Play store version and latest GitHub release are supported. This also means that downgrading is not supported. This also means that downgrading is not supported. +Only the latest Play store version and latest GitHub release are supported. This also means that downgrading is not supported. Requested features should: @@ -2741,7 +2743,7 @@ Requested features should: * fit within the philosophy of FairEmail (privacy oriented, security minded) * comply with common standards (IMAP, SMTP, etc) -Features not fulfilling these requirements will likely be rejected. Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long run feasible. +Features not fulfilling these requirements will likely be rejected. This is also to keep maintenance and support in the long run feasible. If you have a question, want to request a feature or report a bug, please use [this form](https://contact.faircode.eu/?product=fairemailsupport). diff --git a/docs/FAQ-zh-rTW.md b/docs/FAQ-zh-rTW.md index 8767dae989..ae3855a601 100644 --- a/docs/FAQ-zh-rTW.md +++ b/docs/FAQ-zh-rTW.md @@ -737,10 +737,12 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156 **(15) Why does the message text keep loading?** -The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. +The message header and message body are fetched separately from the server. The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message. The message text will keep loading if there is no connection to the account, see also the next question, or if there other operations, like synchronizing messages, are being executed. You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons) and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations). +If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu. + In the receive settings you can set the maximum size for automatically downloading of messages on metered connections. Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too.