diff --git a/FAQ.md b/FAQ.md index 30fd09793a..2e559cda76 100644 --- a/FAQ.md +++ b/FAQ.md @@ -803,11 +803,15 @@ see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) The error *... Read timed out ...* means that the email server is not responding anymore or that the internet connection is bad. -The error *... Unexpected end of zlib input stream ...*" means that not all data was received, possibly due to a bad or interrupted connection. +The error *... Unexpected end of zlib input stream ...* means that not all data was received, possibly due to a bad or interrupted connection. The warning *... Unsupported encoding ...* means that the character set of the message is unknown or not supported. FairEmail will assume ISO-8859-1 (Latin1), which will in most cases result in showing the message correctly. +Please [see here](#user-content-faq4) for the error *... Invalid security certificate (Can't verify identity of server) ...*. + +Please [see here](#user-content-faq127) for the error *... Syntactically invalid HELO argument(s) ...*. + See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean. Possible causes are: @@ -2395,7 +2399,8 @@ It is a good idea to review the connection setting *Automatically download messa **(127) How can I fix 'Syntactically invalid HELO argument(s)'?** -You can likely fix the error *Syntactically invalid HELO argument(s)* by disabling the advanced indentity option *Use local IP address instead of host name*. +The error *... Syntactically invalid HELO argument(s) ...* means that the SMTP server rejected the local IP address or host name. +You can likely fix this error by enabling or disabling the advanced indentity option *Use local IP address instead of host name*.