From 35eaf47cd82fdb4d5b67ceac43c3dc09127d5ba5 Mon Sep 17 00:00:00 2001 From: M66B Date: Thu, 28 May 2026 16:53:07 +0200 Subject: [PATCH] Updated FAQ --- FAQ.md | 2 +- index.html | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/FAQ.md b/FAQ.md index afafedefeb..b2b814bb52 100644 --- a/FAQ.md +++ b/FAQ.md @@ -171,7 +171,7 @@ Related questions: 🌎 [Google Translate](https://translate.google.com/translate?sl=en&u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23redmi) -On some Xiaomi Redmi (Note) devices, some Realme devices, some OnePlus devices, some Oppo devices, some Samsung devices, some Sony (Xperia) devices, some Motorola devices, and possibly other devices running Android 12, +On some Xiaomi Redmi (Note) devices, some Realme devices, some OnePlus devices, some Oppo devices, some Samsung devices, some Sony (Xperia) devices, some Motorola devices, and possibly other devices running Android 12 or 13, the database occasionally gets corrupted, especially after installing an update, resulting in total data loss (on the device only, unless you are using a POP3 account with the option *Leave messages on server* disabled). diff --git a/index.html b/index.html index 36fb1b95db..beefe75076 100644 --- a/index.html +++ b/index.html @@ -174,7 +174,7 @@


Xiaomi Redmi / Realme / OnePlus / Oppo / Sony / Motorola

🌎 Google Translate

-

On some Xiaomi Redmi (Note) devices, some Realme devices, some OnePlus devices, some Oppo devices, some Samsung devices, some Sony (Xperia) devices, some Motorola devices, and possibly other devices running Android 12, the database occasionally gets corrupted, especially after installing an update, resulting in total data loss (on the device only, unless you are using a POP3 account with the option Leave messages on server disabled).

+

On some Xiaomi Redmi (Note) devices, some Realme devices, some OnePlus devices, some Oppo devices, some Samsung devices, some Sony (Xperia) devices, some Motorola devices, and possibly other devices running Android 12 or 13, the database occasionally gets corrupted, especially after installing an update, resulting in total data loss (on the device only, unless you are using a POP3 account with the option Leave messages on server disabled).

The cause of this problem are disk I/O errors due to an Android bug (more likely) or maybe a hardware issue (less likely), please see here.

β€œThis error might result from a hardware malfunction or because a filesystem came unmounted while the file was open.”

This can’t be fixed by the app and must be fixed by the device manufacturer with an Android update.