diff --git a/FAQ.md b/FAQ.md index bae9d8a3ab..041e6a3266 100644 --- a/FAQ.md +++ b/FAQ.md @@ -22,6 +22,7 @@ For: ## Planned features +* IMAP answered flag * IMAP namespaces * Microsoft OAuth ([blocking issue](https://github.com/AzureAD/microsoft-authentication-library-for-android/issues/354)) @@ -52,6 +53,7 @@ Anything on this list is in random order and *might* be added in the near future * Better design: please let me know what you have in mind [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168). * Hide archived messages: hiding archived messages which exists in other folders too would have a performance impact. * Save all attachments: there is no [Storage Access Framework](https://developer.android.com/guide/topics/providers/document-provider) API to selected multiple files to save. +* IMAP keywords: IMAP flags are not widely supported, so not many people would benefit from this feature. Since FairEmail is meant to be privacy friendly, the following will not be added: @@ -467,6 +469,29 @@ Since encrypting passwords would require a secret and the background service nee Storing a secret together with encrypted passwords would not add anything, so passwords are stored in plain text in a safe, inaccessible place. Recent Android versions encrypt all data anyway. + + +**(38) Can you help me restore my Play store purchase?** + +Google manages all purchases, so as developer I have no control over purchases. +So, the only thing I can do, is give some advice: + +* Make sure you have an active, working internet connection +* Make sure the Google Play store / Play services are not blocked in any way, for example by a firewall +* Make sure you are logged in with the right Google account and that there is nothing wrong with your Google account +* Open the Play store application and wait at least a minute to give it time to synchronize with the Google servers +* Open FairEmail to check the purchase again + +Note that: + +* Purchases are stored in the Google cloud and cannot get lost +* There is no time limit on purchases, so they cannot expire +* Google does not expose details (name, e-mail, etc) about buyers to developers +* An application like FairEmail cannot select which Google account to use + +If you cannot solve the problem with the purchase, you will have to contact Google about it. + + ## Support If you have another question, want to request a feature or report a bug, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).