diff --git a/FAQ.md b/FAQ.md index 37b57dc4f3..2a85f592f6 100644 --- a/FAQ.md +++ b/FAQ.md @@ -106,7 +106,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi * [(19) Why are the pro features so expensive?](#user-content-faq19) * [(20) Can I get a refund?](#user-content-faq20) * [(21) How do I enable the notification light?](#user-content-faq21) -* [(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'Connection reset by peer', 'Read timed out' and 'Broken pipe' mean?](#user-content-faq22) +* [(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'Connection closed/reset by peer', 'Read timed out' and 'Broken pipe' mean?](#user-content-faq22) * [(23) Why do I get 'Too many simultaneous connections' or 'Maximum number of connections ... exceeded' ?](#user-content-faq23) * [(24) What is browse messages on the server?](#user-content-faq24) * [(25) Why can't I select/open/save an image, attachment or a file?](#user-content-faq25) @@ -643,7 +643,7 @@ but such apps cannot be updated anymore and recent Android versions will show a
-**(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'Connection reset by peer', 'Read timed out' and 'Broken pipe' mean?** +**(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'Connection closed/reset by peer', 'Read timed out' and 'Broken pipe' mean?** The messages *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...* mean that FairEmail was not able to connect to the email server. @@ -654,6 +654,9 @@ This can for example happen when connectivity was abruptly lost. A typical examp The message *... Connection reset by peer ...* or *... Broken pipe ...* means that the email server actively terminated an existing connection. +The message *... Connection closed by peer ...* might be caused by a not updated Exchange server, +see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information. + The message *... Read timed out ...* means that the email server is not responding anymore or that the internet connection is bad. See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean.