diff --git a/FAQ.md b/FAQ.md index 7ca7276a62..b0bd911182 100644 --- a/FAQ.md +++ b/FAQ.md @@ -123,6 +123,7 @@ Note that your contacts could unknowingly send malicious messages if they got in * [(58) What does an open/closed email icon mean?](#user-content-faq58) * [(59) Can original messages be opened in the browser?](#user-content-faq59) * [(60) Did you known ...?](#user-content-faq60) +* [(61) Why are some messages shown dimmed?](#user-content-faq61) [I have another question.](#support) @@ -949,6 +950,16 @@ but even Google's Chrome cannot handle this.
+ +**(61) Why are some messages shown dimmed?** + +Messages shown dimmed are locally moved messages for which the move is not confirmed by the server yet. +This can happen when there is no connection with the server or when the messages are too old to be synchronized. +Eventually, these messages will be synchronized when the connection to the server is restored or will be deleted if they are too old to be synchronized. + +You can view these messages, but you cannot move these messages again until the previous move has been confirmed by the server. + +
## Support