From 0b3db5db316acc5381c1408b2d01d9a150734118 Mon Sep 17 00:00:00 2001 From: M66B Date: Wed, 11 Sep 2019 14:31:32 +0200 Subject: [PATCH] Updated FAQ --- FAQ.md | 33 ++++++--------------------------- 1 file changed, 6 insertions(+), 27 deletions(-) diff --git a/FAQ.md b/FAQ.md index 7e506efeae..1645b53ede 100644 --- a/FAQ.md +++ b/FAQ.md @@ -62,9 +62,9 @@ Please see [here](#user-content-faq22) for common error messages. * ~~Any day time condition~~ (any day doesn't really fit into the from/to date/time condition) * ~~Send as attachment~~ * ~~Widget for selected account~~ (the unified inbox is / can be composed of selected folders already, so I see no real need for this complication) +* ~~Remind to attach files~~ * Search for settings * Select domains to show images for -* Remind to attach files Anything on this list is in random order and *might* be added in the near future. @@ -132,7 +132,6 @@ FairEmail follows all the best practices for an email client as decribed in [thi * [(35) Why should I be careful with viewing images, attachments and the original message?](#user-content-faq35) * [(36) How are settings files encrypted?](#user-content-faq36) * [(37) How are passwords stored?](#user-content-faq37) -* [(38) Can you help me restore my Play store purchase?](#user-content-faq38) * [(39) How can I reduce the battery usage of FairEmail?](#user-content-faq39) * [(40) How can I reduce the network usage of FairEmail?](#user-content-faq40) * [(41) How can I fix the error 'Handshake failed' ?](#user-content-faq41) @@ -921,29 +920,6 @@ so all data, including usernames, passwords, messages, etc, is stored encrypted.
- -**(38) Can you help me restore my Play store purchase?** - -Google manages all purchases, so as developer I have no control over purchases. -So, the only thing I can do, is give some advice: - -* Make sure you have an active, working internet connection -* Make sure the Google Play store / Play services are not blocked in any way, for example by a firewall -* Make sure you are logged in with the right Google account and that there is nothing wrong with your Google account -* Open the Play store application and wait at least a minute to give it time to synchronize with the Google servers -* Open FairEmail to check the purchase again - -Note that: - -* Purchases are stored in the Google cloud and cannot get lost -* There is no time limit on purchases, so they cannot expire -* Google does not expose details (name, e-mail, etc) about buyers to developers -* An application like FairEmail cannot select which Google account to use - -If you cannot solve the problem with the purchase, you will have to contact Google about it. - -
- **(39) How can I reduce the battery usage of FairEmail?** @@ -2077,13 +2053,14 @@ Reverted [commit](https://github.com/M66B/FairEmail/commit/2c80c25b8aa75af2287f4
+ **(117) Can you help me restore my purchase?** Google manages all purchases, so as developer I have little control over purchases. -So, the only thing I can do, is give some advice: +So, basically the only thing I can do, is give some advice: -* Make sure you have an active internet connection +* Make sure you have an active, working internet connection * Make sure you are logged in with the right Google account and that there is nothing wrong with your Google account * Open the Play store application and wait at least a minute to give it time to synchronize with the Google servers * Open FairEmail and navigate to the pro features screen to let FairEmail check the purchases @@ -2097,6 +2074,8 @@ Note that: * Google does not expose details (name, e-mail, etc) about buyers to developers * An application like FairEmail cannot select which Google account to use +If you cannot solve the problem with the purchase, you will have to contact Google about it. +