From 2a59913e69af9b478312d30bb7c8e67dc5260fa8 Mon Sep 17 00:00:00 2001
From: =?UTF-8?q?=E5=90=91=E6=96=87=E5=8F=AF?= <1041367524@qq.com>
Date: Mon, 16 May 2022 18:00:31 +0800
Subject: [PATCH] =?UTF-8?q?feat:=20=E8=A7=A3=E6=9E=90=E8=87=AA=E5=AE=9A?=
 =?UTF-8?q?=E4=B9=89=E6=B6=88=E6=81=AF?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

---
 .env                                      |   4 +-
 src/api/chat/index.js                     |  27 +++++
 src/layouts/default.vue                   |   2 -
 src/router/modules/chat.js                |  11 +-
 src/store/modules/chat/chat.js            |  57 ++++++++++-
 src/store/modules/chat/customerService.js |  91 +++++++++++++++++
 src/views/chat/index.vue                  |   3 +-
 src/views/chat/management.vue             | 100 +++++++++++++++++++
 src/views/chat/message.vue                | 116 +++++++++++-----------
 vite.config.js                            |   4 +-
 10 files changed, 349 insertions(+), 66 deletions(-)
 create mode 100644 src/store/modules/chat/customerService.js
 create mode 100644 src/views/chat/management.vue

diff --git a/.env b/.env
index 95809c2..7c7751a 100644
--- a/.env
+++ b/.env
@@ -1,4 +1,4 @@
 VITE_BASE_URL=/api
-#VITE_SOCKET_URL=wss://k8s-horse-gateway.mashibing.cn/ws
-VITE_SOCKET_URL=ws://192.168.10.93:8090/ws
+VITE_SOCKET_URL=wss://k8s-horse-gateway.mashibing.cn/ws
+#VITE_SOCKET_URL=ws://192.168.10.93:8090/ws
 VITE_REQUEST_TIMEOUT=5000
diff --git a/src/api/chat/index.js b/src/api/chat/index.js
index 35c9804..c6bc2c0 100644
--- a/src/api/chat/index.js
+++ b/src/api/chat/index.js
@@ -6,3 +6,30 @@ export const login = (params) => {
         params,
     });
 };
+export const searchService = (id) => {
+    return request({
+        url: '/im/admin/waiter/findAllWaiter/' + id,
+        method: 'get',
+    });
+};
+export const searchSession = (params) => {
+    return request({
+        url: '/im/admin/waiter/findWaiterSessions',
+        method: 'get',
+        params,
+    });
+};
+export const searchMessage = (params) => {
+    return request({
+        url: '/im/admin/waiter/findSessionMessage',
+        method: 'get',
+        params,
+    });
+};
+export const searchSummary = (params) => {
+    return request({
+        url: '/im/admin/waiter/waiterStatistics',
+        method: 'get',
+        params,
+    });
+};
diff --git a/src/layouts/default.vue b/src/layouts/default.vue
index f7a0f8f..2da54df 100644
--- a/src/layouts/default.vue
+++ b/src/layouts/default.vue
@@ -22,8 +22,6 @@
     import LayoutMain from './components/main.vue';
     import LayoutMenu from './components/menu.vue';
     import LayoutTabs from './components/tabs.vue';
-    const store = useStore();
-    store.dispatch('chat/connect');
 </script>
 
 <style lang="less" scoped>
diff --git a/src/router/modules/chat.js b/src/router/modules/chat.js
index 39b4356..41faa56 100644
--- a/src/router/modules/chat.js
+++ b/src/router/modules/chat.js
@@ -14,10 +14,19 @@ export default [
                 name: 'ChatSession',
                 component: () => import('@/views/chat/index.vue'),
                 meta: {
-                    title: '会话列表',
+                    title: '聊天会话',
                     icon: 'wechat-2-fill',
                 },
             },
+            {
+                path: 'management',
+                name: 'CustomerServiceManagement',
+                component: () => import('@/views/chat/management.vue'),
+                meta: {
+                    title: '客服管理',
+                    icon: 'chat-smile-2-fill',
+                },
+            },
         ],
     },
 ];
diff --git a/src/store/modules/chat/chat.js b/src/store/modules/chat/chat.js
index a969716..070710a 100644
--- a/src/store/modules/chat/chat.js
+++ b/src/store/modules/chat/chat.js
@@ -36,12 +36,67 @@ const getters = {
             dayjs(new Date(timestamp)).format('MM-DD HH:mm:ss');
         };
     },
-    parseContent: () => {
+    parseText: () => {
         return (payload) => {
             try {
                 payload = JSON.parse(payload);
                 if ('text' in payload) {
                     payload = payload.text;
+                } else if ('linkJump' in payload) {
+                    payload = '[超链接]';
+                } else if ('orderNo' in payload) {
+                    payload = '[订单信息]';
+                } else if ('productImageUrl' in payload) {
+                    payload = '[商品信息]';
+                } else {
+                    payload = '[未知消息]';
+                }
+            } catch (e) {
+                payload = '[解析异常]';
+            }
+            return payload;
+        };
+    },
+    parseImage: () => {
+        return (payload) => {
+            try {
+                payload = JSON.parse(payload);
+                if ('url' in payload) {
+                    payload = payload.url;
+                } else {
+                    payload = '[未知图片]';
+                }
+            } catch (e) {
+                payload = '[解析异常]';
+            }
+            return payload;
+        };
+    },
+    parseVideo: () => {
+        return (payload) => {
+            try {
+                payload = JSON.parse(payload);
+                if ('url' in payload) {
+                    payload = payload.url;
+                } else {
+                    payload = '[未知视频]';
+                }
+            } catch (e) {
+                payload = '[解析异常]';
+            }
+            return payload;
+        };
+    },
+    parseContent: () => {
+        return (payload) => {
+            try {
+                payload = JSON.parse(payload);
+                if ('linkJump' in payload) {
+                    payload.type = 'link';
+                } else if ('orderNo' in payload) {
+                    payload.type = 'order';
+                } else if ('productImageUrl' in payload) {
+                    payload.type = 'product';
                 } else {
                     payload = '[未知消息]';
                 }
diff --git a/src/store/modules/chat/customerService.js b/src/store/modules/chat/customerService.js
new file mode 100644
index 0000000..729a773
--- /dev/null
+++ b/src/store/modules/chat/customerService.js
@@ -0,0 +1,91 @@
+import * as api from '@/api/chat/index.js';
+import { ElMessage, ElMessageBox } from '@/plugins/element-plus';
+const state = () => ({
+    code: 'CustomerServiceManagement',
+    condition: {},
+    list: [],
+    total: 0,
+    opts: {
+        init: false,
+        customerServiceType: [
+            {
+                label: '售前',
+                value: 1,
+            },
+            {
+                label: '售后',
+                value: 2,
+            },
+            {
+                label: '发货',
+                value: 3,
+            },
+        ],
+    },
+});
+const getters = {};
+const mutations = {
+    setCode: (state, data) => (state.code = data),
+    setCondition: (state, data) => (state.condition = data),
+    setList: (state, data) => (state.list = data),
+    setTotal: (state, data) => (state.total = data),
+    setOpts: (state, data) => (state.opts = data),
+};
+const actions = {
+    search: async ({ commit }) => {
+        let res = await api.searchService(1);
+        commit('setList', res || []);
+        if (!res) {
+            ElMessage.error('查询失败');
+        }
+        return res;
+    },
+    load: async ({ state, commit }) => {
+        commit('setOpts', {
+            init: true,
+            ...state.opts,
+        });
+    },
+    detail: async (context, id) => {
+        let res = await api.detail(id);
+        if (!res) {
+            ElMessage.error('加载详情失败');
+        }
+        return res;
+    },
+    save: async ({ dispatch }, data) => {
+        let save = data.id ? api.update : api.create;
+        let res = await save(data);
+        if (res) {
+            ElMessage.success('保存成功');
+            dispatch('search');
+        } else {
+            ElMessage.error('保存失败');
+        }
+        return res;
+    },
+    remove: async ({ dispatch }, idList) => {
+        if (!idList.length) {
+            ElMessage.warning('请选择要删除的数据');
+        } else {
+            try {
+                await ElMessageBox.confirm('数据删除后无法恢复，确定要删除吗?', '危险操作');
+                let res = await api.remove(idList.join(','));
+                if (res) {
+                    ElMessage.success('删除成功');
+                    dispatch('search');
+                } else {
+                    ElMessage.error('删除失败');
+                }
+            } catch (e) {
+                console.info('取消删除', e);
+            }
+        }
+    },
+};
+export default {
+    state,
+    getters,
+    mutations,
+    actions,
+};
diff --git a/src/views/chat/index.vue b/src/views/chat/index.vue
index 020667e..8bda329 100644
--- a/src/views/chat/index.vue
+++ b/src/views/chat/index.vue
@@ -42,7 +42,7 @@
                             </div>
                             <div class="row">
                                 <div class="session-content">
-                                    {{ store.getters['chat/parseContent'](item.lastMessage.payload) }}
+                                    {{ store.getters['chat/parseText'](item.lastMessage.payload) }}
                                 </div>
                             </div>
                         </div>
@@ -136,6 +136,7 @@
     import MessageItem from './message.vue';
     const { proxy } = getCurrentInstance();
     const store = useStore();
+    store.dispatch('chat/connect');
     store.dispatch('chat/querySession');
     const opts = computed(() => store.state.chat.opts);
 
diff --git a/src/views/chat/management.vue b/src/views/chat/management.vue
new file mode 100644
index 0000000..86d1ad2
--- /dev/null
+++ b/src/views/chat/management.vue
@@ -0,0 +1,100 @@
+<template>
+    <div class="list-container">
+        <table-list
+            v-loading="loading"
+            :code="code"
+            :config="config"
+            :data="list"
+            :operation="['search']"
+            :reset="handleReset"
+            :total="total"
+            @search="handleSearch"
+        />
+    </div>
+</template>
+
+<script setup lang="jsx">
+    import ElButton from '@/components/extra/ElButton.vue';
+    import ElSwitch from '@/components/extra/ElSwitch.vue';
+    const router = useRouter();
+    const store = useStore();
+    const loading = ref(false);
+    const code = computed(() => store.state.customerService.code);
+    const list = computed(() => store.state.customerService.list);
+    const total = computed(() => store.state.customerService.total);
+    const opts = computed(() => store.state.customerService.opts);
+    if (!unref(opts).init) {
+        store.dispatch('customerService/load');
+    }
+    const state = reactive({
+        condition: {},
+    });
+    watch(
+        () => state.condition,
+        (value) => {
+            store.commit('customerService/setCondition', _.cloneDeep(value));
+        },
+        { immediate: true, deep: true }
+    );
+    const handleReset = () => {
+        state.condition = {};
+    };
+    const handleSearch = async () => {
+        loading.value = true;
+        await store.dispatch('customerService/search');
+        loading.value = false;
+    };
+    onActivated(handleSearch);
+
+    const handleHistory = async (row) => {
+        router.push({
+            name: 'ChatHistory',
+            params: {
+                id: row.id,
+            },
+        });
+    };
+    const config = reactive({
+        // 表格列配置
+        columns: [
+            {
+                label: '账号',
+                prop: 'account',
+                minWidth: 160,
+            },
+            {
+                label: '账号名',
+                prop: 'nickname',
+                minWidth: 160,
+            },
+            {
+                label: '客服昵称',
+                prop: 'waiterNickname',
+                minWidth: 160,
+            },
+            {
+                label: '是否启用',
+                slots: {
+                    default: ({ row }) => <ElSwitch v-model={row.isEnable} />,
+                },
+                width: 120,
+            },
+            {
+                label: '操作',
+                fixed: 'right',
+                slots: {
+                    default: ({ row }) => (
+                        <div>
+                            <ElButton type="text" onClick={() => handleHistory([row])}>
+                                会话记录
+                            </ElButton>
+                        </div>
+                    ),
+                },
+                width: 120,
+            },
+        ],
+    });
+</script>
+
+<style lang="less" scoped></style>
diff --git a/src/views/chat/message.vue b/src/views/chat/message.vue
index 07848e1..149c9a8 100644
--- a/src/views/chat/message.vue
+++ b/src/views/chat/message.vue
@@ -15,66 +15,80 @@
                 {{ props.message.fromNickname }}
             </div>
             <template v-if="messageType[props.message.type] === 'custom'">
-                <el-card
-                    v-if="store.getters['chat/parseContent'](props.message.payload).type === 'product'"
-                    class="shadow"
-                >
+                <a v-if="content.type === 'link'" class="content shadow" :href="content.linkJump">
+                    {{ content.content }}
+                </a>
+                <el-card v-if="content.type === 'product'" class="shadow">
                     <template #header>
                         <div class="flex">
-                            <div class="left">商品编号：{{ product.id }}</div>
+                            <div class="left">商品编号：{{ content.id }}</div>
                             <el-button type="text">复制</el-button>
                         </div>
                     </template>
                     <div class="flex">
-                        <el-image :alt="product.name" height="64px" :src="product.mainPicture" width="64px" />
+                        <el-image :alt="content.name" height="64px" :src="content.productImageUrl" width="64px" />
                         <div class="right">
-                            <div class="name">{{ product.name }}</div>
-                            <div class="price">￥{{ product.startingPrice }}</div>
+                            <div class="name">{{ content.name }}</div>
+                            <div class="price">￥{{ content.startingPrice }}</div>
                         </div>
                     </div>
                     <div class="footer">
-                        <el-button>商品规格属性</el-button>
+                        <el-button @click="handleProduct(content.id)">商品规格属性</el-button>
                     </div>
                 </el-card>
-                <el-card
-                    v-if="store.getters['chat/parseContent'](props.message.payload).type === 'order'"
-                    class="shadow"
-                >
+                <el-card v-if="content.type === 'order'" class="shadow">
                     <template #header>
                         <div class="flex">
-                            <div class="status">{{ order.orderStatusDesc }}</div>
-                            <div class="service">售后中</div>
+                            <div class="status">{{ content.orderStatusDesc }}</div>
+                            <div class="service"></div>
                         </div>
                         <div class="flex">
-                            <div class="no">订单编号：{{ order.orderNo }}</div>
-                            <el-button type="text">复制</el-button>
+                            <div class="no">订单编号：{{ content.orderNo }}</div>
+                            <el-button type="text" @click="$copy(content.orderNo)">复制</el-button>
                         </div>
                     </template>
                     <div class="flex">
                         <el-image
-                            :alt="order.product.name"
+                            :alt="content.productName"
                             height="64px"
-                            :src="order.product.mainPicture"
+                            :src="content.productImageUrl"
                             width="64px"
                         />
                         <div class="right">
                             <div class="flex">
-                                <div class="name">{{ order.product.name }}</div>
-                                <div class="price">￥{{ order.product.startingPrice }}</div>
+                                <div class="name">{{ content.productName }}</div>
+                                <div class="price">￥{{ content.payAmount }}</div>
                             </div>
                             <div class="flex">
-                                <div class="sku">{{ order.product.sku || '默认规格' }}</div>
-                                <div class="count">x{{ order.count || 1 }}</div>
+                                <div class="sku">{{ content.skuDescribe || '默认规格' }}</div>
+                                <div class="count">x{{ content.quantity || 1 }}</div>
                             </div>
                         </div>
                     </div>
                     <div class="footer">
-                        <el-button>查看详情</el-button>
+                        <el-button @click="handleOrder(content.orderId)">查看详情</el-button>
                     </div>
                 </el-card>
             </template>
-            <div v-else class="content" :class="{ shadow: messageType[props.message.type] === 'text' }">
-                {{ store.getters['chat/parseContent'](props.message.payload) }}
+            <div v-else-if="messageType[props.message.type] === 'image'" class="content shadow">
+                <el-image
+                    alt="[图片消息]"
+                    :src="store.getters['chat/parseImage'](props.message.payload)"
+                    style="max-width: 240px"
+                />
+            </div>
+            <div v-else-if="messageType[props.message.type] === 'video'" class="shadow">
+                <video controls width="240">
+                    <source :src="store.getters['chat/parseVideo'](props.message.payload)" type="video/mp4" />
+                    <object
+                        :data="store.getters['chat/parseVideo'](props.message.payload)"
+                        height="240"
+                        width="320"
+                    ></object>
+                </video>
+            </div>
+            <div v-else class="content shadow">
+                {{ store.getters['chat/parseText'](props.message.payload) }}
             </div>
         </div>
         <div v-if="!['revoke', 'notify'].includes(messageType[props.message.type])" class="time">
@@ -84,31 +98,7 @@
 </template>
 
 <script setup>
-    /**
-     * 消息体结构
-        {
-            "code": 200,
-            "content": {
-                "createTimeStamp": "消息的创建时间戳",
-                "fromId": "消息发送人id",
-                "id": "消息id",
-                "payload": "{'text':'你好我是客服小王'}",
-                "traceId": "uuid",
-                "traceType": 23,
-                "sessionId": "消息所属会话id",
-                "messageIndex": "会话中消息的顺序",
-                "type": "消息的类型"
-            },
-            "session": {
-                "fromAvatar": "消息所属会话的对面人头像",
-                "fromId": "消息所属会话的对面人id",
-                "fromNickname": "消息所属会话的对面人昵称",
-                "id": "消息id",
-                "sysId": "系统id",
-                "type": "消息类型"
-            }
-        }
-     */
+    const router = useRouter();
     const store = useStore();
     const props = defineProps({
         session: {
@@ -121,12 +111,24 @@
         },
     });
     const messageType = computed(() => store.state.chat.messageType);
-    const product = computed(() => {
-        return props.message.type === 'product' ? JSON.parse(props.message.content) : {};
-    });
-    const order = computed(() => {
-        return props.message.type === 'order' ? JSON.parse(props.message.content) : {};
-    });
+    const content = computed(() => store.getters['chat/parseContent'](props.message.payload));
+    const handleProduct = (id) => {
+        router.push({
+            name: 'UpdateProduct',
+            params: {
+                id,
+                step: 2,
+            },
+        });
+    };
+    const handleOrder = (id) => {
+        router.push({
+            name: 'OrderDetail',
+            params: {
+                id,
+            },
+        });
+    };
 </script>
 
 <style lang="less" scoped>
diff --git a/vite.config.js b/vite.config.js
index acd2dc5..6516d2f 100644
--- a/vite.config.js
+++ b/vite.config.js
@@ -23,8 +23,8 @@ export default (configEnv) => {
                     // target: 'http://192.168.10.109:8090/', // 显雨
                     // target: 'http://192.168.10.5:4500', // 高玉
                     // target: 'http://192.168.10.67:8090', // 罗战
-                    target: 'http://192.168.10.93:8090', // 周渺
-                    // target: 'https://k8s-horse-gateway.mashibing.cn/', // 测试地址
+                    // target: 'http://192.168.10.93:8090', // 周渺
+                    target: 'https://k8s-horse-gateway.mashibing.cn/', // 测试地址
                     // target: 'https://you-gateway.mashibing.com', // 生产环境
                     changeOrigin: true,
                     rewrite: (path) => path.replace(/^\/api/, ''),